App Customer
Service

BBC Earth Colouring Customer Service

About BBC Earth Colouring (BBC Studios Distribution Ltd.)

BBC Earth colouring is released to coincide with the global launch of PLANET EARTH II - the latest Attenborough-narrated wildlife documentary epic from the BBC's Natural History Unit.

Free to download, the app features packs of 12 intricate line drawings based on iconic shots from the new inspirational series - the first picture in each pack is free, with the remainder available as an in-app purchase.
Each illustration is accompanied by a Fact File and can be meticulously coloured using free-form and block-fill colouring tools - all of your artistic creations can then be uploaded and shared across your favourite social media.

Launched with 3 initial packs, there are 36 illustrations based on iconic shots from PLANET EARTH II. Future pack releases will draw on BBC Earth's archives to bring you new sets of illustrations inspired by the natural world.

Key Features:
• Switch effortlessly between free-form paint tools and block-fill colouring to produce accomplished images with light, shade and texture.
• Pick from hundreds of shades and colours arranged in a spectrum of specially-created wildlife palettes.
• Save your sensational pictures in your artwork library.
• Share your impressive creations with all your friends using our in-built sharing functionality.
• Check out our ‘be inspired’ gallery for inspiration or search social media using #bbcearthcolouring
• Experiment with our free preview picture and then buy packs and discounted bundles in the BBC Earth colouring store.

Customer Care:
If you experience any technical issues with this app please get in touch with our Customer Care Team. Most issues can be easily fixed and we are always happy to help. Contact us at [email protected]

Privacy:
This app does not collect or store any personal data from your device. View our privacy policy here https://www.bbcworldwide.com/home/mobile-apps/

Permissions:
This app asks for permission to send you push notifications. Push notifications can be changed in your device's settings.

This app offers in-app purchases which cost real money and which will be charged to your store account. In-app purchase options can be changed in your device's settings.

This app asks for permission to access the camera of your device to allow storage of your creations in your photo library. You can turn down permission but you will not be able to save pictures to your camera roll.

This app does not collect or store any personal data from your device.

About BBC Worldwide:
BBC Worldwide create commercial products that help fund BBC productions.

About Scary Beasties:
Scary Beasties is a mobile and online games designer and developer. Be the first to hear about our other apps: on twitter @scarybeasties or
www.facebook.com/scarybeasties. Check out our website: www.scarybeasties.com.

A Scary Beasties production for BBC Worldwide.
Release DateNovember 24, 2016
Latest Version1.1
PriceFree
Age Rating4+
CompatibilityRequires iOS 5.1.1
Last UpdatedMay 18, 2018
Size90 MB
Supported Languages (1)
English

What's New in BBC Earth Colouring (v1.1)

This update from Apple will improve the functionality of this app. No new features are included.

minor amends

BBC Earth Colouring Contact Information

To reach BBC Earth Colouring customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.

Company NameBBC Studios Distribution Ltd.
Company EmailComing soon...
Customer ServiceComing soon...
Social MediaFacebook / Twitter

BBC Earth Colouring Subscription, App Deletion & iOS Support

How do I cancel the BBC Earth Colouring subscription?

Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select BBC Earth Colouring from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.

How do I delete the BBC Earth Colouring app?

Touch and hold the BBC Earth Colouring icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.

BBC Earth Colouring purchases, refunds and billing issues

Report billing or refund requests for BBC Earth Colouring through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the contact information above or the BBC Earth Colouring App Store page.

Distribution of BBC Earth Colouring Reviews

Of the last 12 reviews shown, 25% are positive (4–5★) and 75% negative (1–3★). App Store overall rating: 2.8 / 5

5★ 3
4★ 0
3★ 2
2★ 5
1★ 2
Most mentioned:landscapemodeipadcoloringthreebuyseemsniceeasypictures

BBC Earth Colouring Positive Reviews and Ratings

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What a lovely App

How nice and easy to use this is! What a clever App. You will be happy with this; My family and I are enjoying this App especially yesterday and today on Christmas. I liked the treefrog picture the most. They are all very nice pictures.

Anne of NocateeVersion: 1.0
Best coloring book app ever!

This is a great app! I've always search for a coloring book type of app and the majority of are missing something. This app reminds me of when I used to color when I was a kid. My kids love it too!

CuteKiwi00274Version: 1.0
Very good

Very good colouring app

WeenigheanNitaVersion: 1.0
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BBC Earth Colouring Negative Reviews and Ratings

No landscape

No landscape mode for iPad.

Cloud ServerVersion: 1.0
Only three samples?

You are given just three samples to try. Then you either have to buy a pack or listen to the background sounds which was annoying. I was able to find the tab to silence it. It's a great idea for this prestigious company to offer coloring. I hope they rethink what and how they offer the products.

TawkingSquawkersVersion: 1.0
Needs landscape mode

I wouldn't mind paying for the packs, but it seems kind of ridiculous in this day and age not to have landscape orientation support. Useless right now to us, as my young daughter uses her iPad only in landscape mode (that's the only way the stand in her case works). Seems a really significant oversight in an app like this :(

One bugVersion: 1.0
Have to buy everything

I would definitely rate this app 5 stars if you didn't have to buy all the packs😞

Have to buy everythingVersion: 1.0
Just 2 stars

Interesting concept but it's not convenient to use it on iPhone

Guy_ritchieVersion: 1.0
Bonnie

Not easy to color

Jessemac1Version: 1.1
POS

No landscape mode? Actual rating is -10. Delete.

AidyAteVersion: 1.0
Bad iPad support

The app should be designed for iPad.

Hundred reasonsVersion: 1.0
Not Free

This seems like a good app, but do not mistake it for free. If you want to draw more than three pictures, you will have to pay.

Tusu1Version: 1.1

BBC Earth Colouring Screenshots

BBC Earth Colouring iPhone Screenshot 1
BBC Earth Colouring iPhone Screenshot 2
BBC Earth Colouring iPhone Screenshot 3
BBC Earth Colouring iPhone Screenshot 4
BBC Earth Colouring iPhone Screenshot 5