Square: Retail Point of Sale Customer ServiceBlock, Inc.

Square: Retail Point Of Sale Customer Service

  1. Square: Retail Point of Sale Customer Service
  2. Square: Retail Point of Sale App Comments & Reviews (2024)
  3. Square: Retail Point of Sale iPhone Images
  4. Square: Retail Point of Sale iPad Images

Accept payments, manage inventory, and track the performance of your retail business -- all in one place -- with Square for Retail!

Square for Retail is a point-of-sale app that uses Square’s payment technology with a brand-new set of intelligent, intuitive, and integrated tools purpose-built for retail businesses.

Whether you are a small business or a big brand, the Square for Retail POS is flexible for how you want to run, sell, and grow.

A POINT OF SALE DESIGNED FOR RETAIL
► Sell faster and smarter with a retail point of sale designed for the unique needs of retail businesses.
► Upload thousands of items to your register and ring up sales in seconds with a keyword search or bar code scanner.
► Process exchanges and returns with just a few taps.

INTEGRATED PAYMENTS
► Accept every major payment type, including Afterpay, in-store, and online. Plus, take payments with Tap to Pay on your iPhone. All of your sales are automatically tracked in one place.
► Get deposits directly to your bank account as fast as the next business day.

MULTI-LOCATION INVENTORY
► Track your cost of goods sold to understand your profit margins.
► Easily track, adjust, or transfer inventory across all your locations—set automatic alerts when stock is low so you never run out.
► Keep in touch with vendors and send purchase orders in minutes with easy-to-use templates.

CONNECT WITH MORE CUSTOMERS
► Automatically create customer profiles with every transaction at your retail POS and view purchase history to offer every customer a more personalized experience.
► See your customer profiles automatically sorted into groups based on how often they visit your business, and create groups of yours.

EMPLOYEE TOOLS FOR EVERY BUSINESS SIZE
► Set up all your employees with individual permissions and accounts so they can access registers and take payments.
► Employees can clock in and out at your point of sale. Track and edit their timecards from the point-of-sale system directly.

SELL IN-STORE AND ONLINE SEAMLESSLY.
► Manage your online orders directly from your POS with Square for Retail’s integration with the new Square Online Store.

Square: Retail Point of Sale App Comments & Reviews

Square: Retail Point of Sale Positive Reviews

So excited! Amazing Everything!Square has helped me grow my business from the ground up! This company is amazing! It really has helped me take everything to the next level! So excited about this app! It’s going to make things even better! Btw... you may have a wait time when calling in for help but when you get in they bend over backwards to help you! Thank you square!!! I also want to thank you for helping keeping my business alive during covid! I really don’t think I would be here if it wasn’t for you! Square is 5 stars all the way!!.Version: 5.48

OK, With Voiceover AnnoyancesI use Retail for iPad with voiceover active. Square works well enough for me to run my store, but it has some problems, and those combined with Square's not so great accessibility policy irritate me greatly. Elements formatted as lists won't read aloud with voiceover. A good example of where to find some of these are on the pages listing hardware for sale. Items with multiple options aren't sellable with voiceover, if items are sold manually rather than scanned at the register. The screen to select which option to sell won't come up at all. Square's policy on accessibility bugs wastes hours of time, each time a new issue comes up. They will not look into it until the app user, in this case myself, contacts Apple and has them confirm that the problem isn't an issue with the screen reader itself. They require a chat transcript and ticket number in order to consider looking into accessibility bugs within their apps..Version: 6.36

6.35.2 major step backwards in useabilityOverall the square for retail app has functioned well for us. However, this latest update just made applying a discount a lot more cumbersome. Previously, to apply a discount meant swiping the item name listed in the cart part way across the screen to reach the “apply discount” menu. Choose the discount to apply, hit save and move on. This new version requires us to tap on the name; tap on discounts (from a list of 4 or 5 other choices); tap on the discount; tap on save; tap on save again; and finally move. A lot of extra tapping to get the same results. It has lengthened the checkout process considerably and having extra choices in the mixes has caused some confusion. I’d like to see a change log with reasoning behind such changes.Version: 6.35.2

Update Broke it!!They were either hacked or their update has completely crippled our selling operation this week. Customer service has no ETA for fix and we cannot use our Square for retail system as nothing scans and the Square register system shuts off and restarts every couple transactions. Poor communication to their customers with no short term resolutions. They will still take their fees and charge us for their service however!.Version: 6.18.1

Taking Inventory is a NightmareThere’s a huge issue with the items tab that makes taking inventory a headache and a half. Whenever you exit an item page it snaps back to the top of the screen, forcing you to scroll down to your position after correcting each individual item. Furthermore, in larger categories, it will randomly snap to the top of the screen while scrolling down making it even more of a nightmare to deal with. Most of the rest of the issues I have with the app are negligible inconveniences, but this is something that seriously needs to be fixed ASAP..Version: 6.36.2

Expected MoreI hope they are still working on more bugs. I expected a lot from this app especially for it being for retail businesses that have a lot of inventory. We have found a glitch in the system that we had manually put in an item that have three sizes which we made as three variations. The barcode was not working even though the numbers were entered correctly. It is very frustrating for a business to trust that the information is getting inputted and then it doesn’t work!!! I hope they listen to what there customers are saying!.Version: 6.27

ReportsThe register end of Retail is great, functions very well. My staff find it easy to use. The reports aren’t exactly what I need, so I have to do a lot of exporting to excel and rearranging information. For instance, I need a report that shows me BOTH quantity I’ve sold of an item AND quantity on hand. That’s how I can easily figure out how many of an item to re-order. I have to export both files into excel spreadsheets, and then combine them using v look up so I have that information. I truly wish you had that information in one report. Thank you!.Version: 5.95

Fraudulent Warning never use this service!!!Used SQUARE for a handful of charges with a tenant. Since then my tenant is no longer my tenant…. The funds were illegally held by square, after they uprooted 2 families, they still held the large amount and lied about making it available to either side… this is a miserable processs to go through. Don’t subject yourself or your business to this !!!!.Version: 5.86

Too many buttonsWe have used square for many years, and need some of the inventory tracking and reports that point of sale offers. Our operation has the need to have several open carts at a time. This app requires too much back and forth, saving, two step cart opening. Very annoying..Version: 5.33

Awesome app for businessJust starting up business and this app helped me a lot since I have no idea at all on how to work on inventory, pricing and sales etc. thanks for Square I can do business in a very convenient way..Version: 6.1

Latest Update bugThe latest update has caused my scanner to not scan items in the cart even though it’s reading that it’s connected. I have to exit out of the app and reopen it after nearly every sale to make it work right . So irritating..Version: 6.18.1

So grateful for this appIf not for this app I would be loss wish it was a little less expensive but the feature is so user friendly. Things are not always the best but you can always fix it..Version: 2.13.1

Lost use of pdf functions since the last updateOnce the latest version was installed we can no longer use the download invoice function. We used to be able to print the invoices but now the invoice opens and you can’t do anything. You have to force quit the app to go back..Version: 5.92.2

Making my world betterSo many challenges in a business. This makes inventory management and sales easy..Version: 5.90

ConvenientI just received a bunch of inventory which made my life so much easier! I Auto Created and boy does that save some thinking time! I’m loving it!.Version: 6.16.1

New formatWhy do you keep changing my format? I find it very confusing? It’s just is not my cup of tea. I think I have an. I have a friend who helps me deal with it. Sorry I’m 75 years old and it just keeps getting harder as things change..Version: 6.32

My scanner is not working properlyI need tutoring of how my scan works, because now it got disconnected.Version: 6.4

Powerful but a bit buggy on occasionRecent upgrades have made this frustrating in some ways especially on Retail a register itself but some of the same bugs have carried over.Version: 5.66

Too many changes.Everything great, then it gets buggy. App not properly tested before each release. Gets fed up with all the changes. Just make it work and stop changing things all the time..Version: 5.95

App is great device…needs improvementSpent $50 on the device which does not want to work. I recommend simply ditching the hardware and only using the app:) save ur money and time.Version: 6.4

Need line item discounts to show up on receipts!!!!!Please!!!! I’m going to have to ditch this system because our customers question their discounts—not good for building a great customer experience!.Version: 5.65

SquareIt’s a good system, easy to use and helpful to keep track. But the fees are to high, paying a fee per transaction plus another to transfer to the bank when we need it right away..Version: 5.53

Could use a few more featuresThis app works great, need to add a sell by weight feature and the loyalty program $1 spent earn 1 point should allow you to exclude certain categories..Version: 2.1.1

UPDATED: Finally can reinstall it and it works!I finally was able to reinstall the app and it’s working great..Version: 6.1

Not available in JapanLoved the software during trial. Only wished it worked in Japan. When will this be available..Version: 5.54.1

Still haven’t fixed the favorites issue.Unfortunately unable to edit favorites in the new user interface on iPhone. Have to revert back to the old ui..Version: 5.95

Converting dataThe database is not normalized. Have a 100 items with 10 colors, then you must create 1000 items with separate SKU’s..Version: 5.57.1

Pretty Coooooooooool!My mom owns a business at the collective market place in bay shore, for skin and hair care, and we were having trouble finding something to cash with. This was perfect..Version: 6.19

User friendlyUser friendly and great with reporting, worth all the fees because it’s cohesive and easy.Version: 5.61

ExpensiveSquare is very expensive.Version: 5.89

Doesn’t sync properly with woocommerceNot a great product.Version: 2.8.1

Tandra’s reviewIt’s a great app I love everything about this app thanks square..Version: 6.27.1

Great Way to make transactionsGreat Way to make transactions.Version: 5.76

Can’t connect to reader since update 5.72Great app but can’t connect to reader on iPhone app since updating to 5.72. Repeatedly get the ‘update the app’ message. Reader failed to connect. So frustrating. When it works, it’s fantastic..Version: 5.72

Cannot connect to square terminalThe previous version can. The page on beta version isn’t detailed enough for me to follow. I recommend to update the instructions for how to join beta version..Version: 6.3

Need proper update notesSquare has been completely ignoring the importance and value of telling us what each app update includes. They use the same boilerplate text with every update. This needs to change!.Version: 6.25

GreatNeed capability to print gift receipts.Version: 5.81

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 6.35.2


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Square: Retail Point of Sale iPhone Images
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Square: Retail Point of Sale iPad Images
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