UKG Ready Customer Service

UKG Ready Positive Reviews

It's alrightIt could be the way my company has it set up (and doesn't), but the app is not quite as functional as I'd like it to be, and it can be difficult and unintuitive to find some things. But for basic operations like seeing my rate of pay (which just went up :) and clocking in and out, it works fine. I imagine UKG pro is better – people rate it more highly – but I imagine it also costs more to use, and my company is not currently in a position to spend any more money than it absolutely needs to. So I guess the summary is that the app could be better but it serves its purpose well enough..PlaintigerVersion: 1.98.6

Honestly kinda clunkyTL;DR: Overall it’s giving a good effort but there’s some things to be desired. The UI of this App is very clunky and generally unfriendly to people. The tabs are hard to navigate and good luck reaching the lower half of the bar on the left side when you accidentally pull up the keyboard which is a lot of the time. It made me redo documents I already had done. It wouldn’t let me remove them from my notifications so I still have it there. It’s kinda bad. It’s useful but 9/10 times your employer won’t add the times to the schedule so I can’t check when I work unless I go in. That can be solved by adding incentives to doing it. Maybe make it so that you can have a badge or rating of the company on it and adding the schedule to the website could add xp or something. You also could try and make a rating system and anonymous or not feedback for them to review. I genuinely wish they’d implement some better UI as it’s very slow on my end. Honestly though it’s nice.Pyro_Shark___Version: 1.95.11

App with potential that needs some major fixesI really have had high hopes for this app, I think it’s got potential and I like the fact that it’s similar to the website on one hand and the other hand I wish it was more of a native app and not merely a skin over a website. This app looks like a screen scraper app that simply has a shell with a browser behind it. There are some critical issue that they need to fix quickly. 1. There are too many times when you go to do functions such as request time off, when you only get half of the screen I have seen this multiple times on multiple devices. So for example when you pick the accrual type we have over five, but only 3 show even though you have 70% of the screen still available. 2. Or, when you finally can to the part where you start the request for time off, 80 to 90% of the time you can’t get the bottom half of the screen in fact if you hold your finger over it sometimes it will appear and then disappear it is really buggy and I wish they made a true native app but regardless of that it needs to be resolved ASAP. These and similar issues prohibit functionality and people using the app like it should be used..BflyingVersion: 1.79.1

Never miss out on TimeI love this app for several reasons. First off I know my schedule and don’t ever have to worry about forgetting when I work. Which is amazing if you forget to look at the paper schedule and don’t want to call work to see when you work again. Secondly you can fix and time issues you have right then and there. If I forgot to clock in or clock out. I just simply put a note onto the day the that needs to be fixed to have my time correct. Also I see how many hours I actually worked for the week to ensure my checks are accurate..Kakarot571Version: 1.85.6

Alpine workerWhen ukg first got implemented it felt weird to use and was a little bit more complicated then the last app we used being that it had atleast 4 different functions being “start break” “end break” “start lunch” “end lunch” making it easy to miss click and press the wrong button. Now it’s been shrunk to just one being “clock in/clock out” making it impossible to miss click. These changes have made the ability to clock in/out easier then before. At the start I would have rated it 1 start now that’s been changed to a 4 start review.Su WhuupVersion: 1.93.28

New Update needs improvement.I’ve been using UKG for 3 years now and it works well for both employees and managers. However new update removes facial recognition which was a nice perk, login page freezes very often. At least once per shift. Gives error pages after logging in at times. Have never seen that page before. And it buffers longer than before when logging you in. To conclude, great app, but new update was not an update at all. Im not the only person to say so. So I’d work on that please. Thanks..SonicLAVersion: 1.98.6

Complete but not intuitiveIt feels like this app was designed by an HR department. While it has plenty of functionality (even an ical/Google RSS link to auto add your work schedule👍🏻), it is quite difficult to navigate and difficult to review. To the devs, I would strongly recommend hiring a design/UX firm. Regularly used functions are hidden, looks/acts like a spreadsheet, notifications need work, small buttons, etc. E.g. my company asks everyone to review and correct their timesheets for missed clock-ins/outs. You have to manually expand and review each day, compare to original schedule, figure out what is missing, then dig for the option to send a change request. Since the schedule is already IN the app, there should be a simple algorithm that highlights days that are outside those hours for review/approval. And if there’s an odd number of punches on any day… likely a missed punch. Day should turn red, notification, whatever. Again, seems to have features but they are NOT user friendly. Needs improvement.ThethomasboyVersion: 1.74.1

Unable to access timesheet from to do itemsApp is very helpful except when trying to actually view the time card you want to approve. When clicking the item, the view timecard button flashes for a half second and then disappears as the whole screen goes white. If you click the right area you can still get to timecard but it’s hit or miss and confusing to users. After one timecard has been accessed, subsequent time cards don’t show the issue—it’s just the first one per session..RoogsVersion: 1.85.6

The app itself isn’t terrible but…The app itself isn’t terrible but I frequently get logged out. Sometimes multiple times a week and it can be a pain to log back in. This can be really frustrating. Especially on days where I’m already overwhelmed by other things, the last thing I want to see is that I’ve been logged out of the app that allows me to clock in and out of work. When the app is working it’s a useful tool that makes my nights a lot easier. When it’s not working i often find I’d rather just clock in the traditional way..FrowegVersion: 1.95.11

No Zoom YetAll but one feature or ability not available with this app, then it would be a full 5 Star rating. No zoom available is really hurting the full potential for this app that my work switch to about 2 months ago. My old time card app “Paycom” had zoom available on any screen, so you could easily zoom in all the small print on this app. “ATTENTION DEVELOPER!!!” ADD ZOOM ASAP, THAN THIS APP WILL BE SO MUCH MORE CONVENIENT FOR ALL OF YOUR USERS…PLEASE AND THANK YOU!.Strong1648Version: 1.104.5

The Spiral of Not Being able to clock inThis happens a couple of times a week and it is very irritating that after logging in to the app and then trying to clock in or out, I get the spiral of do nothing. After about 5 minutes, I finally have to power down my phone to reboot it. Once rebooted then I have to hit either clock in/out multiple times because of an error message of not connecting. Had I been able to clock in when I first tried, I would have been early but having to horse around now I am late..ShadowarrowVersion: 1.98.6

It’s okNot the worst app for work I’ve used and definitely has a better UI then most. My biggest problem with the app is that it’s not terribly reliable. There a frequent times, at least once a day, where it can take minutes to load to the main screen unless you close the app and open it back open again. Also recently the favorites buttons stopped working entirely. The app works great when it does work but the unreliably adds a level of uncertainty when using it which I wish they would fix..This one will workVersion: 1.99.6

ForgetfulI’m getting older so I got a problem remembrance some things sometimes one of the things being clocking in and out so it helps me to be able to look and see if my time has been recorded or not so I appreciate that. It also helps. Because Ukg wallet continues to only say I got 2.75 hours on the day so I can clock over here and see that I had 7.4 hours. And let them know that they’re wrong again thank you..SBCKKVersion: 1.99.6

Head of serviceThe app is ok, What i do not like is that from time it ask you to reset password, is ok to reset password but not soo often. and also it could need a update because it looks old and when I said that he looks old I mean the way the page is designed but besides that I guess it’s OK and thank you for helping us making our life easier keep up the good work I will give you 6 stars When I get a raise. Lol.El_DonDoNVersion: 1.96.11

No bad, but could be betterI love how many features are in this app and program—it may be that I just haven’t figured out how to do things in it yet, but not having a total hours for a specific period is frustrating. I can see the daily hours, but there is no total that adds it all together. I would love the schedule view to be calendar as opposed to list as well. This may be a setting for my company. If any of these things are figured out and it turned out to be setting things I will change my review..Stacey620Version: 1.93.28

Pretty simple and better control understandingBetter understanding with my benefits, paid time off and weekly hours accounts. Always had to contact someone in person all the time and sometimes could take a few days for results. I planned vacation time for the Thanksgiving holiday and I planned for 7 days off but only 3 days paid plus holiday. The approval is paying me 7 days off paid. I’m sure this will be come more feasible to use and improve as time matures ..Spader JamesVersion: 1.70.5

Barely functions and has to many nagsClocking in should be a simple punch not have to go through a login then select the day then select the time and then verify the time again. App wastes valuable time every day and doesn’t handle midnight well at all. And not to mention how little security the app has when it logs out gives login screen but a simple close the app and re-open it brings right back to logged in. Granted this saves a few seconds by not having to enter 64 character user name with 32 character password twice a day..CJ HonFSVersion: 1.75.2

Lifeguard/swim instructor - private and group/ membershipVery slow. Does not allow me to select which payroll option to log into when doing a remote change or log in. I must indicate in the notes box - this does not always translate into the proper area. VERY frustrating and causes much extra time to be used to correct the “punch in”. Cannot see which hours that are in each payroll option until AFTER it has been approved and is already turned in to payroll. Extremely frustrating to work with..MspcchickieVersion: 1.85.6

Functional and powerfulA lot of the complaints about the app are related to settings set by your organization. I know because I set them up for my work. The app works great. I use it to view PTO balances and make requests, review historical paystubs, view time card, review benefits. As a administrator, I’m able to use it to make edits and run quick reports when I’m not near my computer. I would recommend as a functional alternative to powering on the computer..PhiOGVersion: 1.62.2

Pls fix!!So my employer uses this app for clocking in/out and also scheduling. we recently moved to using keny for scheduling but its so messy for reasons that i will list below and it would be nice if they could be addressed. 1. when i click on details, i cant see where i am working. i have to click on the icon that schedules a cover request to see where i am going to work at which is very inefficient. 2. when looking at open shifts, you should be able to see ALL open shifts that day and not just the ones in the scheduled availability that you have provided. thank you.I am currently eating sushiVersion: 1.70.5

Needs workGlitchy and time consuming. No simply way to add per diem have to add each day amount and type for each day. Hours don’t update after clocking out and sometimes don’t ever update totals. Can’t view pay stub easily to verify if everything is correct. Vacation hours don’t update correctly. oh now I have to pay back 40 hours of vacation pay due to glitch of doubling my vacation time. Also would be nice to use offline as sometimes I don’t have service..HjsjdbfhejdjVersion: 1.84.3

Good in most waysI like this app, I’ve been using it for two years now and only had a few bumps in the road. One thing is I would like to see when I get paid again. All I can see is my pay that I get, witch is ok but still would like to see my next pay date will be. Thank you for creating this app, it sure does come in handy for business owners . Have a wonderful and safe day!.MamafitzyVersion: 1.87.7

Busy ladyIt is so great to be able to this app. It really makes my life easier putting in time off. Besides doing retail at the store, I am an LPN, amateur radio operator and an Emergency Management Coordinator. Organizations request my abilities, which means requests for time off. You have made my life easier. You make life easier for my manager. Thanks so much for all you do for this busy lady. Annie.Annie Tall OaksVersion: 1.103.5

WorriedBeing computer illiterate as I am, from the 80s, and knowing this app would directly affect my pay check, on might would understand my problem. Not only was I incorrect about my assumptions, but found this program was not only easy to use, but quite enjoyable!!!!! My wife is so proud of me for finally moving into the modern times-if an do this-ANYBODY CAN!.DblbrrlVersion: 1.75.2

Takes a little to get used toThe app offers a few ways to make changes. It isn’t an obvious action that you may want to make, and don’t realize it until you think you’re done. You look, and nothing has changed..JrcouttsVersion: 1.80.6

Love it!Great way to check my schedule.MujigaVersion: 1.67.6

In CorbinThis system cool yoo.SillyCorbinVersion: 1.102.4

Login screen failing!When I try to use the app to login and get into my account, the app crashes and never goes into my personal information..Friendly giant42Version: 1.89.4

Awesome appIt’s a very easy and great way to utilize time management an hours for work it’s nice to be able to come in. Check what I need and it just makes things feel more organized. I would recommend this app to many of businesses..Mike Thorne BrightWaterVersion: 1.86.4

Use it for workI gave you 5 stars please help me commit time theft..AmasnVersion: 1.84.4

Brar PawanExcellent.Brar pawanVersion: 1.83.4

ReveiwGreat platform, happy with update and look forward to continue using it..Untakennickname0101359Version: 1.83.4

Face recognition is not working.Good app but face recognition stopped working..Ryan@EVersion: 1.71.1

Does it need to be so complicated?I have to say that it’s a very complicated system. It contains a lot of information but I don’t find it user friendly..Vee1999jaVersion: 1.79.1

Versatile but inconsistentReally like not having to line up at the time clock. Issues, unless you tell it every time to remember your user name it drops it next log in. Inconsistent about logging you out. Sometime I come back after the weekend and I’m still logged into the app, other times I get logged out in less than 8 hours..Plant line guyVersion: 1.74.1

5 star deserveApp is very useful and easy to use for everyone.Rajput3519Version: 1.73.1

Great Time tracking AppGreat Enterprise time tracking. Modern interface and flexibility..WaaleyVersion: 1.72.2

Kronos WorkforceGreat app! Learning curve not bad once you get the hang of it. Very useful for vacation requests from home, getting docs like time sheet and pay stub..Eve mariéVersion: 1.71.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.104.5

UKG Ready Negative Reviews

Auto Log offI have this app to clock in and out for work. The issue that I have with it is that logging in is too annoying. First, there is no way that I’ve figured out to keep me logged in after closing the app, so I have to log in every single time if I want to clock in and that just wastes time and adds unnecessary steps. Secondly, it forces us to change passwords every month or so. I understand that we should change passwords regularly, however it is becoming more of a hindrance to constantly come up with new passwords so frequently. I know it’s a security issue, but it has made using the app more difficult and infuriating to deal with. It’s more concerned about people signing in than my bank is and I honestly don’t think people will care about my pay stubs as much as they would to get into my actual bank account. My point is, as far as logging off and changing passwords goes, those should be things the user does at their own time. Not something forced upon by the app. Or at least give us the option to change that. Please and thank you..Black8HatVersion: 1.73.1

Never worksI am having nothing but scheduling issues with this system. Managers see one thing. We see another. System glitches left and right. It seems to ghost shifts. Or delete things with out your consent. I have had to file a couple scheduling grievances with this program for missed shifts, not getting paid correctly or other issues. I am really perturbed and frustrated with this system. This system generates a lot of extra work for management. There is quite a learning curve and training is set up more for leadership useage. Not user. A year later staff is still confused how to do the basics of it. I used this programs before with other companies and hate it so much. I am joining staff in abusing the system with twice as long breaks. I have one foot out the door and the fumes that kept me going are extinguished. I am running on borrowed time with my company. I decided to step school up next year and move on from this company..RaneeC555Version: 1.95.11

Too hard to clock in.It is much harder and takes longer to get logged in, compared to other time clock apps that I have used. It took several weeks for us to even get it completely set up. There should be step by step instructions to get the app up and running, rather than having to send multiple emails and get answers one by one. There is no need in having to change the password every few months. I’m not trying protect Fort Knox. I just want to clock in and out. Why can’t we just stay logged in for at least one week at a time, rather than having to log in four times a day? It is definitely hard to do, when/if you are driving. Can you at least skim back on the password requirements for case sensitive, special character, and both letters & numbers? If this is asking too much, can you at least make a simpler app that will only allow clocking in and out?.HPisn'tWhstItUsedToBeVersion: 1.95.11

Not user friendly, sometimes very sluggish and unresponsivePassword expiration notices come while you are trying to do something else rather than a day or two in advance like other time trackers I have used. The program is sluggish to respond especially when signal strength is weak. It will allow a time punch when it can’t establish a connection with the server, but these punches are never merged into a time sheet when connectivity is re established. Randomly logs you out without warning, sometimes multiple times daily. Password resets take more time than they should because of slow responses from the service. Verification texts sometimes take longer to receive than the duration of the verification prompt occasionally requiring numerous attempts. Complaints about these issues go unanswered. If the choice were up to me we would not use this service..Ralph01funtimesVersion: 1.87.7

This is the MOBILE version of the appSoooo it’s assumed that you are in the field and are on the go, ya need access to things fast and quick. So maybe make it so I don’t have to swipe and click around a lot to clock in and clock out. And who is there right mind told you to have it auto log you out before at least 30 mins. Once again, I’m on the go… I don’t really have time to log in again so I can clock back in from lunch. Make the mobile app easier for the people that use it, not harder. And the buttons not so tiny either. Once again I’m in the go and don’t have the time to sit and look and make sure I’m touching the right button. $0.2 BIG BUTTONS people. Most people that use the mobile app are on the go!!! And probably busy doing other things..Don't slow me downVersion: 1.92.11

Would not recommendMy company implemented UKG for use over a year ago. We constantly have random issues with the program. I don’t know if it’s the need to do updates or what but the system has on multiple occasions locked employees out and will not allow password resets by the user which creates an unnecessary burden for HR. When punching in and out it will randomly not recognize or erase punch in/outs and a supervisor then has to either modify or add them manually. This creates extra work for supervisors to stop their already busy day to attend to UKG issues. Luckily my company does not use it yet for payroll but many other companies have had issues with payroll not being processed or stolen due to data breaches. There has to be safer, better, more consistent programs available. Ultimately I would not recommend UKG for any company to use..D. Elli.Version: 1.89.4

Maybe easy for the management, but not for the average employeeCumbersome and generally there is a signal problem in bad weather from remote device use. Some of us actually live in the mountains, not near town. The scheduling seemed to have disappeared on this account. Maybe it shows again later? Maybe the employee is terminated and doesn’t know yet? If checklist shows complete on employee Kronos here, the office shows some unknown requirement on the checklist is yet undone. Somehow there seems to be a digital incoordination, which could erode trust or faith by an employee (not me I’m hanging in there and wish to help). Next season will be easier to onboard once the little glitches work out. But for now, this is not a popular way to get assignments nor conduct messages. Thank you for listening to your surveys, please..Yellow coat dudeVersion: 1.77.1

Inconsistent and inconvenientUKG has weird features like a non existent start page whose purpose is to hold your tabs for doing the real function of the app, timekeeping. It logs you out at unusual intervals and forces you to use passwords you haven’t used before which means it stores all of your previous passwords. It is inconsistent in its uptime and it is unintuitive with where its functions for workforce are. Many features are unimportant or unimplemented causing clutter. The user interface needs work. However the back end works exactly how you want it to! It stores and keeps times, uploads offline. It checks when you have clocked to warn you of missed punches. That part is amazing. But the UX needs a lot of simplification. Too many buttons, too many steps to get to my functions..ShipleylandVersion: 1.87.7

Great when it worksThis app will go months working great and then suddenly I will have months of problems with it. It can take a long time to log in and load screens and I regularly get the we can’t connect to the server error message. I have been “late” to work several times because it takes over five minutes to clock in. The biggest issue I have is when it randomly tells me I’m not in range to clock in or out. I will be sitting at my work desk and it won’t allow me to clock in because I’m not at a designated area to clock in. The app doesn’t work right consistently, and when you are using it to record your work time, it’s important to work all the time..CocoMoonbeamsVersion: 1.85.6

Annoying AppIt’s rather annoying to have to keep being locked out of your account or having to constantly have to update your password. Who are we protecting our time clock from? No is going to benefit from clocking you in or out? I also find it annoying that you can’t stay logged in on your personal devices. It’s also a problem when updated it starts you over like you never signed up before and you have to start from the beginning. You have to reach out to your payroll person to get the company user information. I feel that it needs much more improvements..Taurus_womanVersion: 1.85.6

Poor navigationI’m needing to approve timesheets and this app is horrible. It sorts by employee ID by default instead of last name...who does this??? The default should be last name. Then, after pulling up a timesheet to review and edit, you cannot go back to your sorted list and have to start over again... one by one. I have 100 employees to review and this app will take me hours to do instead of the laptop which will take 20 minutes. Why does the view default to the current month instead of current week? Why does it default to ID instead of last name? Why can’t you go back to your list after reviewing a timesheet instead of having to start over again? Why can’t companies hire competent programmers?.Fscotth1Version: 1.60.4

Keeps getting worse with every updateThe app recently got updated, and now it's somehow worse than before. When I go to clock in, more than half the time it shows buildings near where I was before, if it even gives me the drop-down to select my location, otherwise I have to go to my timesheet (which currently has a pop-up about DST every time I open it) and then try to clock in again. It also times out as soon as it's not actively open on the screen. But thanks for changing the layout of the home screen, that was a truly pressing issue smh.Varmint5911Version: 1.89.4

No clock-out optionClock-in is easy by touching the sensor at work which automatically prompts the phone to open the app and then you just confirm your work site and ok it to clock in. However, there is no option to clock out in the app, despite being shown in the sample picture. You have to go to the browser website to clock out bc the app only shows “change cost center” while the bruiser clearly has both a “clock in” and “clock out” button. Can you please make the app look the same as advertised and add a “clock out” button? Please and thank you..CurvyTomboyVersion: 1.103.5

Hard to find documentsI won’t lie I’m not sure if this is a problem with the way my HR set it up or the app itself but I can no longer find half the documents that I had access too when we were using paycore. The clock in/out system is multiple steps which no biggie but it takes longer. And then since we switched to this program multiple people have had multiple PTO issues. Not to mention the inconsistency of sometimes it just logs me in without needing me to type in a passcode or needing my face which puts all my personal information at risk if someone got my phone and the app just decided to log straight in..Abbabb2112Version: 1.95.11

Easy to use…except when it’s not.This is a difficult and frustrating app to use. It logs you out every time and doesn’t remember your password, so you have to manually type your entire password in every time you clock in and out. Sometimes you’ll open the app and wait for a few minutes and it won’t load, so you have to close out the app completely and restart it. It doesn’t always record your clock ins and clock outs either, so I’m constantly having to put in change requests for punches I KNEW I did but the app didn’t record..Mountain DawnVersion: 1.82.3

What a hassleI tried clocking in for half an hour this morning but couldn’t because the server was unavailable. Now I have to go through the laborious process of entering and submitting a timesheet correction. Never had any trouble in the past when I used the AESOP time clock with a previous employer. The mobile app frequently hangs (forever) in “spinning circle” mode and refuses to progress to the time clock, repeatedly leaving me unable to use it to clock in. This requires deleting and reinstalling the app. Then it’s good for a few days or maybe a week before the problem reoccurs..Video & audio don't syncVersion: 1.83.4

Not where you’d like it to beI have found the app does not communicate itself nor carry out main stream functions as well as one could expect from any other. Sometimes the data is just flat out lost. Another example: if it states it will send an email the email is never sent. Try, try, again. In other user aspects of the program the interface appears presumptuous. In other area’s of the program; it seems to be weighed down with old data. So, a lot going on, there. A little elbow grease here and there, would go a long way..ReverbupVersion: 1.82.3

This app is brokenIf you exit out of the app by pressing home on your phone, the app will log you out about 50% of the time, regardless of you select Keep Me Signed In. When you enter back in to the app after being logged out, the app takes you to a screen that informs you that you have been logged out. From there, there is no way to log back in. You actually have to go round about to hard shut down the program and then reopen it in order to get to the log in screen. If you routinely have to shut an app down in order to access it, that app is broken..Steven NewbyVersion: 1.61.1

Most Convoluted App EverI use many apps and this one is the worst I’ve ever had to use. It’s not user friendly in the sense that (1) it seems to have consistent glitches, and (2) finding information or making changes is never intuitive. For example, I used my password this AM to log in. Later today, I went to change my password to meet the new requirements but the system says my current password is wrong (even though I successfully used it this AM). I have been unable to change the password and am, again, frustrated by the app. In another example, figuring out how to make time changes is a nightmare. My supervisor ends up having to make such changes for employees. That shouldn’t be. Finally, finding a “nickname” is crazy stupid. I have entered over 7 names and they’re all “taken.” I am using words I have made up, like “nerdburful.” Seriously?? Makes it appear you don’t want to post negative reviews..SHH090Version: 1.88.3

Crashes every other time I try to open itThis is the most frustrating app. It works about 1/2 the time. I am always having to delete it then install it again to refresh it. It’s a time waster. You are better off using the version on a computer. If you are trying to clock in & out for work going about it via the app will get your blood pressure running high & you will prob be a minute or 2 late to clock in. It’s been this way for at least a year. Not sure why the bugs aren’t fixed by now!.BodereadVersion: 1.94.7

Daniel MWorst app I have used. Slow to load between selections and it is constantly giving me error messages prompting me to enter my password. And then after entering the password saying you must contact an administrator to log back in. In which case it’s someone from HR at work. What a nuisance and what a waste of time. And we are told to use this app to request time off and sick time when it doesn’t even function properly! Non of my banking apps are as difficult or annoying to log in to as this app. I wish I had four hands so I can give this app 4 thumbs down 👎👎👎👎. Seriously though, fix the log in issue please. Thank you..DanMasnVersion: 1.72.2

Clunky at best.For starters, I’m sure that my company hasn’t loaded everything on the front end that needs to be, but I still seem to have issues getting to the information that I need, it’s just not clear on the pathways. Another issue I’ve continually had is the notifications. Every time I go in to read a message, when I click on the message it instantly disappears. It still shows I have a message, and if I switch tabs and back, it’s there again. And if I try to open the message, gone. And to top it all off, what’s with the turtles??.DSLJ71Version: 1.72.2

Mobile App Unusable for Clocking InI’m sitting at my desk trying to clock in using the mobile app and get an error “ Your current punch location is not within the geographical limits configured by your administrator.” . The punch map shows I’m close but not close enough. To me it seems the issue isn’t with the limits set by the admin but rather with the accuracy of the location reported. Meanwhile, while at my desk I close the mobile app, log on UKG using my laptop , clock in and go about my day. Interestingly, I can clock out using the mobile app..T.V.A.Version: 1.84.3

Very complicated and unreliableThe edit time sheet function is horribly difficult could be made so much simpler! It's unreliable when it says that it will update when it reconnects when it goes back online DON'T BELIEVE IT!not only will it not but if you think it has done so and you just continue to punch in and out thinking it had updated itself from a few hours ago it didn't and your punches will be completely off now! I have written reviews like this but they never seem to appear...RLR TransVersion: 1.84.3

I’m sure it’s decentI’m sure it is decent provided we receive the correct tutorial information by human resource resources. We get an email with a cryptic password. On a sidenote. Passwords should never have something in them. That could be interpreted as a capital I or a small l. Or for that matter, he could’ve been a one. That password never did work. So it seems like the instructions that were given to get this up and running was an accurate and it caused frustration and a good 30Minute delay. I also think it’s silly for salaried people to have to use it..Boblong1963Version: 1.96.11

Terrible, unintuitive layout, not built for flexibilityI unfortunately have to use this app for my work scheduling, we had a better scheduler but our company dropped it and we were left with this. Very unintuitive layout, it takes upwards of five minutes for our manager to approve a shift change, and it’s very susceptible to small technicalities making it unusable. My workplace has very flexible hours, and this app clearly isn’t suited for that. Things are poorly communicated through this app, and using it is an egregiously stressful experience. I wish I could rate it 0 stars..ArabellaArabellaArabellaVersion: 1.92.11

Not meant for shift workThis program works great if you’re a mon-Fri 8 hour worker. Very complicated for people on 12 hours and doing shift work. Not user friendly at all..Ukg sucks ballsVersion: 1.96.11

GarbageThis is a garbage app!.L@dderVersion: 1.93.28

UKG IS THE WORST !!The engineers who produced this horrible app should be ashamed of themselves it's the most disgusting layout the absolute worst functionality of any time-sheet app !!.WowGoHere.comVersion: 1.92.11

Very cumbersomeThere’s been a change in the way we can input our time. If I missed a punch in for one hour, I have to wait till the next day and then add a change request. It’s so cumbersome! If I’m on the ball, I’ll clock in when I start my shift and then I have to remember to clock out after one hour. I only work one hour shifts! It takes me half an hour a week just to do my time! It shouldn’t be like that..Imel-cVersion: 1.88.3

No Code Receive.Been waiting for two factor code for 2 days. Change to receive email still not receiving the code. Every 30 days we have to do redo the same thing. This problem occurs many times already..LYCS76Version: 1.87.7

Company forced us into this applicationNot as reliable or easy to use as the previous payroll protocol. No need to switch to this app that clearly is not better. Take a look at the rest of the reviews for this app. Lots of 1 stars for a reason..Ukg1starVersion: 1.86.4

Clock in/ outIt’s frustrating not being able to correct clock in and out times sometimes people may not be near an electronic device and time will be incorrect..Blaah 78Version: 1.86.4

Horrible!The only reason I use it because of the company I work for! Constant glitches, paperwork not showing up or unable to fill in forms that are sent! Would not use if I didn’t have to!.Daniella9939Version: 1.84.4

App won’t load oftenThe app is very slow to load…and sometimes will not load. It is a great app when it loads..FAN for life 4verVersion: 1.84.4

IPhones won’t save username or password on app so you have to type it in every time!There’s no point in the app logging itself out either. Just stay logged in.FusionJVersion: 1.84.3

FreezesOften freezes and has network connection issues..DfgyhjbvVersion: 1.84.3

Poor programmingThe programming seems poor. Always hanging up logging in issues constantly. The interface is far from ideal. The geofencing is giving location based errors. All in all the program feels far from finished yet it handles pays and when doing overtime I would advise anyone forced to use it to check pay checks every check to avoid missing pay..BlacksbrenVersion: 1.82.3

BuggyThis is a very buggy app. Really slow at all times when signing in and even that doesn’t always work, the app glitches out and freezes most of the time. It does not remember devices that you use for signing in ever. Really frustrated with this apps performance..VolodymyrprestonVersion: 1.76.2

ConcernNot easy to use Quirky issues.Jelp1Version: 1.75.2

HorribleNot sure why my company decided to use this app. Things I don’t like; - Makes me verify every time I log in. I have to type in a verification code everytime. - Uses two separate apps just so I can punch in/out, book vacation days, etc. - Constantly restarting the app just to log in Things I like; - My favourite colour is green.MakxxxxxxxxxxxxxVersion: 1.74.1

Terrible.You cannot open the UKG Ready app by itself without opening UKG Pro first and click on the icon and than it opens the UKG Ready app. Who in the right mind came up with this work float and the bigger problem is whoever “approved” it and release it has a a bigger problem. Here is the workflows Open UKG Ready > Get error message > Close the UKG Ready App > Open UKG Pro > Click on Time Clock > Forwards you back to UKG Ready > ??? Seriously? It’s 2021 and this is the kind of “UI” Epic..Tommyf902Version: 1.74.1

GlitchyThis app kinda sucks, it glitches and it is a toss up whether it is going to work properly or not..SheeshuaVersion: 1.74.1

TerribleThis app is awful. It frequently logs me out and then allows only one log in attempt before locking me out entirely. My log in info hasn’t worked a single time. Our company has been on Kronos for 3 months and this is the fourth time I’ve had to go through IT to get back in. It doesn’t just lock out my mobile app, it locks my workplace network computer access as well..Mac_CCPVersion: 1.74.1

ReviewYou need to add the auto fill in when you log in..Sydneygallant44Version: 1.70.5

Needs improvementDon’t like the HORRAYS - extra clicking. Too much work requesting time off - too many screens / clicking. Even to punch in / out could be made a lot simpler. Very disappointed.Hoorays - be - goneVersion: 1.69.3

Horrible.Since the last update this App has NOT worked properly. When our accounting team brought this to their attention they said they were looking into it, that was 3 weeks ago. We have well over 100 employees using this app who have multiple entry’s in a day for services, when they add a second, third or forth entry, it over writes all the other daily entry’s and puts it all in one grouping. Needless to say this is pathetic and not worth using. They need to fix this, we are all extremely fed up with their poor response on fixing it..09879098Version: 1.69.3

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