Me@Walmart Customer ServiceWalmart

Me@Walmart Customer Service

  1. Me@Walmart Customer Service
  2. Me@Walmart App Comments & Reviews (2024)
  3. Me@Walmart iPhone Images
  4. Me@Walmart iPad Images

Introducing Me@Walmart, the one app designed for and developed from the feedback of Walmart associates, as well as a venue for customers to learn about and apply for a career with Walmart.

With the Me@Walmart app, you can easily learn about Walmart's history, cultural values, the benefits we offer, and apply for a career with Walmart.
Walmart associates must be enrolled in 2 step verification to access the internal features which include:
Schedule: View your schedule, manage all time-off requests, and even swap or pick up unfilled shifts
Ask Sam: Your search/voice assistant to help you answer questions related to products, metrics, and more. The more questions you ask the smarter it gets
My Team: A roster view of who is working with an in-app walkie-talkie feature to stay connected to other associates and your team
Inbox: Notifications and Actions for scheduling, time-off & more
* Some features unavailable in certain locations

Me@Walmart App Comments & Reviews

Me@Walmart Positive Reviews

Inconsistent performanceAlthough there is a lot to love about this app, they really need to improve the bug fixes on it. Many times I’ve gone to login and it makes me sign in all the way from the beginning and re-establish my identity. Also, when there are punch errors that are corrected it continually gives associates error messages which is confusing. The walkie feature is practically useless as it is now. Texting would be a better option. Also, as a people lead or manager it would be great to have an option to be able to message ALL associates at once. Sometimes there is communication that we used to be able to send out as a time clock message which we can only do to associates that are on the clock. Thank you for your time and attention to this matter..Version: 1.5.1

Ask SAM has room for improvementAs an associate at Walmart, I believe that ask SAM is one of the best things introduced, however Sam isn’t always the best when it comes for searching for an item. For example, searching for an item using a description has a chance of Sam searching using keywords and not your entire search bars content. Additionally I think it would be a great improvement if Sam could be used to look up an item based on its merchandise name for example “Gv fzn peas” (that’s not an actual product I know) but if you could type in just the merchandise name and get the exact product that it matches it would make searches a lot faster, that being with Sam using descriptive words as a search description when looking for a product you don’t know the name of. Other than that, the app works great and I’m really happy with it. I think Sam has a lot of potential here and if these things are introduced it might help a lot of people find things quicker..Version: 1.17.1

The app worked great the first month but then it stoped workingSo I started working for Walmart the in may of 2020 and the first month but then it stoped working it would not allow me to log in. So I redid the two step verification and it still didn’t work so I deleted and reinstalled it still didn’t work. So I called the support that Walmart gives you and they said that there’s not much they can do but give a ticket that someone can look into later. But about 4-5 months after getting this ticket they canceled it with no reason or s as anything. So I tried and do the two step verification and also uninstall and reinstall and still didn’t work. So now I’m really mad still and I would like for someone to help but there’s not anyone willing to help with my problem..Version: 1.0.11

Just okThe app lets you clock in and out from your phone which is nice. They take away more features then they add, the PLAN IT app was wayyyy better. This app used to let you see your team roster for the day before clocking in. They recently removed this feature from me@walmart because they know how understaffed we are. You could also check your co workers schedual on PLAN IT which they recently conveniently discontinued. Also to enter ppto the wheel that you have to scroll is terrible the app freezes every time you try to request time off you have to re start multiple times and the fact that you can only get ppto in 15 minute intervals is ridiculous.Version: 1.15.10

Glitches really badThe app does work sometimes but there are times where when I got to clock in or out that it won’t accept it and sometimes glitches and won’t let me clock in or out or allow me to start/end my meal breaks. Everything else seems to work fine though. My main concern is the clock in and clock out. My badge doesn’t work and this app is the only way for me to clock in or out at this time. It was just this morning I clocked out and it said it took it then I loaded back into it after I had left the facility so I could check my schedule and it told me there was an error with my clock out time and therefore I had to turn around and go back to the facility to clock out. This isn’t the first time this has happened to me and it really is quite an inconvenience. Please fix ASAP!.Version: 1.1.1

White ScreenThere have always been bugs and issues I’ve been able to deal with. Scheduling and time punch not showing up (have to restart app) and proximity errors even though I was standing in my store. Recently though, regardless of how many times I uninstall and reinstall the app, or restart my device, it only shows a blank white screen. Never really had issues with the app prior to the past few changes and updates that have been made. Seems as if the main focus of development is on the amount of features and not how well the main features of the app work..Version: 1.4.4

So so on update.Maybe a little below so-so. The update was last week and it came with the option to clock in/out of work as well as for lunch. However it works about 20 percent of the time. I’ve been late clocking in twice already because I relied on the fact that the app would take care of me. This update needs a update and soon. Also, the new push to talk between employees works about the same. I get a text saying I have a message but rarely get the ring. That function I can do without. I will give more stars and a better review if I see an update concerning these problems..Version: 1.0.11

It’s okay.My main issue w the app is that I will enter my PIN I correctly by accident, so I type it again. It’s wrong, I doubt it but okay. Do it one more time, wrong again. Have to reset PIN. Even if I enter it correctly it says I didn’t. It’s easy to reset, thankfully. But when I need it rn, the PIN likes to screw up. I been w Walmart 3 weeks & already had to reset it 3 times 🙃. The clocking in function works for me, but it always says “can’t verify current status”. I look at it tho, and I am clocked in. Takes forever to load though. Also, many items I scan don’t have a spot, but use a team member’s device and it most likely has a place. 😑 Why does it make a difference? For the most part, it does what I need it to do..Version: 1.4.4

AppThank you for listening when associated voice there opinion on the app. The app is great we can do everything on here. I did hear there a when you call out through the app they don’t register that we call out. We still have to call out with the call out number. I don’t know if he was informed or if the issue was fixed but I know my HR was saying that could never register that we called out so we get a no call no show because we’re going through the app but I love it so much don’t really wanna call the 1- 800 number . It’s like a one stop shop website for employees..Version: 1.15.10

OverviewThe app is a great idea and I love it! There are some issues and glitches to me worked out. One I was like to see fixed is the issue with price changes not showing up right for everyone. I will see no price changes while another AT will see thirty of them. The app also has a terrible lag issue. It will start to run slower after a minute of using it. Sometimes I have to reset the app just to look something up for a customer. Some customers don’t understand and get a bit frustrated having to wait on me to reload the app..Version: 1.15.10

It get the job done, but recently I’ve been locked outI think the app is very streamed line and simple to understand alway room for improvement. I just can’t come up with one because I’m not a app developers or someone with a idea. The only problem I have is a big one in my opinion is being locked out of the app. I’ve been locked out over two weeks I think at least, me, fellow employees and even managers have tried and failed to resolve my issue. It keep telling us that I have to setup a 2 step verification. We tried that and also tried to remove the number to no headway made I hope this problem can be resolved or maybe someone can assist my issue thank you for reading my cry baby essay.Version: 1.5.1

Needs WorkI have been an employee for about a month. Each time I go to clock in or out while in the store, the app just spins for a period of time. Eventually, most of the time, if I go out and back into the app I will be signed in or out. There is a flag “unable to determine clocking status”. This has caused me to go home only to discover I was still clocked in. I had to contact my Team Lead to do a correction. Also, lately there has been a red punctuation mark on Tasks but there are no tasks to complete. These issues are very frustrating. Please fix! The app is not working at all now!! This is crazy as we cannot check our schedules, clock in/out nor can we help customers locate items..Version: 1.7.3

One stop shopI really like the one stop shop feel from the Me@Walmart app. Almost everything in one place. The only criticism I could give is not being able to see the category numbers. It’s not important for everyone but in the Entertainment department it can go a long way for setting mods and getting merchandise to the right location faster. Also I noticed that sometimes the app doesn’t show cross reference items, but Inventory Management will show cross references. All in all, great app for busy people..Version: 1.8.0

Useful but needs improvementI used to have an issue with my two-step verification. I changed to a new phone and so I had a hard time enrolling my new device to the app until I sent a ticket through One Walmart site. Surprisingly, it was fixed after a day. One thing (among the many) that I want to suggest is regarding the “Ask Sam” feature. I wish it would auto-correct typos because it will save the customer’s and associate’s idle time. One time, I looked up “bread crumbs” and it didn’t give me results because it wanted the correct spelling. I know this is a minor issue but I hope this will still be given attention..Version: 1.1.0

Some few kinksIt’s definitely a work in progress but it’s pretty good. Other than the fact that when I walk into lawn and garden I can’t clock in there. I’d like to clock in then so I can head to my department (housewares) to find my team lead and know what I need to do right off the bat. The other thing is the check for update page I get when opening the app. My store doesn’t have the best wifi so it takes a while just to get into the app to help customers find something they need. Other than those two things it’s a pretty great app. I think it would be cool to adjust your true availability through the app too..Version: 1.0.15

SolidThe app is pretty good for what it is, the Ask Sam feature is useful to help customers as well as when I’m off shopping in order to scan prices (especially considering that the shelves are often shuffled). My only downsides are that the clocking function sometimes glitches out and stops working, or that the app randomly freezes, and there are other times where I try to clock in and it gives me a completely different time than it currently is (for example, I could be clocking in at 10:57 and the app will ask me to confirm for 7:59). But when the app works, it works..Version: 1.2.0

UpdateUnable to pull WOSH and OT data for my store. Says I’m not allowed even though I should have access since I am salaried. Would like the ability to view/download my paystub from the app. I know many of my associates would also appreciate this option…also the option to print the paystub to the main laser (or another printer in the store) through the me@walmart app would be amazing as well. Similar to how the mod flex tool can print to the main laser. I have several associates I help each week with printing out their pay stub and it can be time consuming especially for those who have trouble remembering the log in information needed..Version: 1.4.3

BRING BACK THE ROSTER FEATURELove the new app & being able to clock in & out. Must still be some bugs because I occasionally have to reboot my phone to get the clock feature to work. Also, please bring back the Roster feature. Without the TMAT, we are unable to see who works. The Roster showed associates in order of time they worked, which was great, whether I was on the clock or not. The AskSam does show schedules, but if an associate has several work areas, it doesn’t show the complete work day. 🙁 BRING BACK THE ROSTER FEATURE! 🙂.Version: 1.0.11

Kind of goodMost of this app is pretty good. It is simple to use and the information it gives is simple. The only thing that I dislike is the fact that it takes forever to clock you in and out and for lunches as well. I can walk the whole store and not be punched out and have to wait at the door to make sure that it does punch me out before I leave. I want to make a punch and have it be done in a few seconds, not long enough to walk the whole building and never have it finish, or to have it say that it couldn’t punch me in or out..Version: 1.0.14

Inbox hasn’t worked in six months.Getting notifications from the app and clicking them takes me to inbox which is unavailable. Says try refreshing which does not help. As schedule changes would show as a notification I would prefer that to work. I hate trying to hunt around just to see if I can notice anything changed. If that ever gets fixed then I’d rate the app higher as everything else works for me just fine..Version: 1.8.10

Time Clock disappearedSo this app was working really well at first, and then about a week ago, my time clock option disappeared and I can’t clock in and out from the app. Also, when I click on the “Me” tab, my name isn’t there. My name says Not_found and my hire date says Invalid date. My role also says Not available. Like..am I no longer an associate there or something??! I’m really mad because no other associates seem to have this problem. I can still see my schedule and associates working so that’s the only good things. Also, the walkie function doesn’t work. Or I don’t know how to work it..Version: 1.0.14

Clocking in/out & scan itemI’ll be in various areas of the store and I’ll get a “proximity error” and will be unable to clock in/out. Out in the parking lot I’m able to clock in/out just fine. Scanning items will sometimes glitch out when scanning feature doesn’t scan or screen remains dark. When I’m doing my Manuel order in the morning I’m able to submit just fine, in the afternoon it says I’m unauthorized to place Manuel orders..Version: 1.8.0

Keep the drop down on STOREMany times when I am signing into the app; the location automatically is on Headquarters!!!!! Please make it to stay on “ store “ for location!!!!! This will save time for team members logging in to clock in!!!!!! Please make it default automatically to “ store “; if we go to headquarters; THEN we can do the drop down to “ Home Office “!!! Thank you so much!!!!! It is the little things that help us not get frustrated!!.Version: 1.8.0

Needs workHonestly it’s not that bad of an app. The idea of it is good but there are something’s that need fixed. The app every 2 weeks for me locks me out and makes me make up another pin. Sometimes it refuses to clock me in, even if I’m sitting in the breakroom, it’ll say I’m not on Walmart property or it’ll take my entire lunch break for it to meal start I’m just glad I can adjust my time in the app itself. It’s just the random little things that need fixed but other than that the idea is nice. I just hope they get fixed before they get rid of the time clocks at my store..Version: 1.5.1

Great conceptI am enjoying the new features. I couldn’t use the clock in feature today because I worked past midnight last night and it made my time all wacky. The walkie feature never sends the message, it’ll send the notification of it being sent. But then nothing comes through and no way to replay it. Also, the roster not having it sorted by time is super sad and not being able to plan for the next day is a bummer too. I am excited for the direction and hope the bugs get worked out soon!.Version: 1.0.11

App FunctionThis app is very useful and definitely helps when your work phone does suddenly fast, would definitely suggest that the ask Sam function is changed to Scan Item like on the work phone for more accuracy so associates who are on the clock can assist customers better especially when it takes months to get ordered phones in. As of now only salaries management has this option but would benefit workers helping customers also..Version: 1.9.0

Shopping 🛍 and Comparing Prices 👍Walmart Super Center have the greatest deals on Clearance especially the pajamas. I purchased $165 worth,And I am pleased for the price $7 a set. 🤩 I love them as gifts especially Christmas is around the corner. With inflation the prices$$$ every where else, it’s called comparing and shopping at the right Walmart Super Center. The Associates are very helpful. They also, work tremendously hard to make sure the store is up to par!!👍👍👍👍👍 Keep up the good work 🤩🤩🤩🤩🤩.Version: 1.8.0

GlitchyWhen I clock in/out, sometimes it will say punch fail and I have to wait 1-3 minutes in order to try again. sometimes it gives me a proximity error even tho I’m connected to their wifi. Everything else seems fine, it’s just that when it comes to clocking in/out it gets annoying when it doesn’t wanna work the first time around. It’s my 4th week at Walmart and they wanted me to use this app since they are gonna get rid of the actual clocks, therefore idk how to actually clock in with my badge, so this app is all I got..Version: 1.3.2

HorribleIf I could give it no stars I would. As with everything else that Walmart does it seems like this app has fallen by the wayside in favor of something new or something else they have their attention on. I have used this app as a way of conveniently putting in my requests for time off and yet here we are AGAIN having to go back to using the old dinosaur of a computer that Walmart has in their stores..Version: 1.5.1

The app Is Great!This app here from Walmart is pretty good. I called is the app a breakthrough because it really help me with my livelihood as well as planning out working for Walmart. I can always go back and fix my schedules and always go back and talk to people around the store as well as supervisors on this app. A little bit more efficient than I had in the past when I didn’t have the app so big stars on this app is pretty good thanks..Version: 1.13.2

Constantly signs me outThe app constantly signs me out on both my personal phone and work issued phone, and I am required to create a new pin each time once logged back in. This happens once to twice a week. It is nerve racking to have to do this. I hope there will be a fix to this issue soon! And why do I need to create a nickname to submit this? Simply imputing my first name should work! Why make it so difficult? I don't want a nickname. I want to use my name! First name last initial at best. Multi billion dollar company can’t make things easy! Shame..Version: 1.8.0

Location settings bugI have been working for Walmart since February of 2023 have had little to no issues with this app. However, since the last update I have not been able to clock in, go to meal, come back from meal, or clock out on this app. I have signed out, reset the WiFi on my device, deleted the app, reinstalled it and still nothing works. It keeps giving me a location error even when I am in the store and have my location on for the app. Would love to see this issue resolved..Version: 1.17.1

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