WC Smith Resident Experience Customer Service

WC Smith Resident Experience Positive Reviews

WC Smith AppI love that an app is available for use. It makes most needs and requests when handling business with property management super easy!!!.UnPreAshVersion: 24.6.1

Glitchy but worksWhen I pay some coding shows up in the background. Amongst all of it I see not now for autopay and click that and all is fine. Re autopay, I tried to set it up before, but paying on the 1st, when rent is due, wasn’t an option. Last, the rent amount due on the 1st doesn’t show up before the 1st. So, workable (I pay the amount I know is due before the 1st.), but not great..DgcboothVersion: 24.6.1

Needs improvementI’ve chosen the remember me option and the Face ID option as well. Neither seem to work for some reason so I constantly have to log again sometimes multiple times per day..Resident HSVersion: 24.6.1

Very Easy to Use and Navigate ThroughThis app makes it super easy to pay my rent and to submit maintenance requests!.Coinma$terlov3rVersion: 24.6.1

Easy. Straight to the point.Love it. The old one was horrible. This one is easy to pay rent, to send in maintenance request. Nice..FuhkWFVersion: 16.8.0

CarolineThis site is a great relief for me, now I can put in ticket for repairs and easy navigation made it possible for me to do my online payment easily..MommymoyinVersion: 12.3.0

Finally a app to pay rentNever have to get a money order and walk in, perfect..RandymaneVersion: 16.8.0

GreatEasy to use.. very useful to pay rent online during the pandemic..LilKody202Version: 13.7.0

SatisfiedThis app is very helpful with whatever is needed when it is needed. I love this app..The masterqVersion: 13.7.0

Easy to useVery easy to navigate..Dior324Version: 14.6.0

Easy!Able to pay rent in a jiff!.LcpontigoVersion: 14.6.0

WC SmithI’m enjoying it the ease of paying my rent online with this application.JoánaVersion: 14.6.0

SPVery intuitive and easy to use.SJPWvNVersion: 14.6.0

Love this app!Very reliable and easy when paying rent! Love it!.Nova3503Version: 12.3.1

New tenantMy favorite tenant app used so far….Nwhit029Version: 14.6.0

Very easy to useGreat app!.I CAN#14Version: 14.6.0

Pleased Tenant!Great app! Thank you!.Kevinl40Version: 13.7.0

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WC Smith Resident Experience Negative Reviews

Too Many Road BlocksThis was my 1st time paying online 💻, and the system wasn’t easily navigable once you had an issue. I entered my debit card 💳 1st because it didn’t say (ADD BANK) when I 1st logged on (correct me if I’m wrong 🙏🏾) Once I realized they would charge me $4 to the the money 💵 out I went back and tried to figure out how to add my bank account. It kicked me out 3 times and I went downstairs after the 2nd time. Aaron tried to help but that’s not what she does & does not have access to modify anything in the system..ChelliChelleVersion: 24.6.1

So Glitchy and developers didn’t do enough testingThis app makes it impossible to add your bank account because it doesn’t open the link that leads you out of the app once you select your bank. Have tried doing this many times without being able to. To submit maintenance requests, the categories don’t cover all of the issues around your apartment, for example, you have to submit a bathroom plumbing maintenance request under the “appliance category”..Food4lyfVersion: 24.6.0

Rent moneyWhy does it say one price then Go to another this apartment not even up to par how much money I’m paying are you kidding me this is crazy I would not refer anyone here because they will go threw the same problem everyone else that live here go threw these apartments need to be rebuilt like all the other ones this Is insane.Miannah27Version: 24.6.1

Constantly crashes and not user friendlyThis app is so challenging to navigate and constantly crashes when I’m trying to access different parts of it like the bulletin board. The only thing that’s “easy” is paying rent but everything else is a challenge..Flower_89Version: 14.6.0

Lags and Cycles and Doesn’t Log inI think the premise of the app is well however, it lags, gives error messages, and doesn’t automatically log in. I find it easier to use the web version vs the app. It needs several updates/improvements before I will use it again..SimplyBrittanyVersion: 24.6.1

Always a problemBulletin Board makes the app shut down. Slow to load. Payment error most times..AlysonLeanneVersion: 14.6.0

Quite BuggyHonestly not much to recommend about the app. It’s rather buggy and slow and I stay up at night worried that it stores my financial information..ErbitronVersion: 16.8.0

Payment successful page is jankyThere’s all this background of coding, I haven’t set up autopsy because it looks so amateur hour..JenbbbbbbbbVersion: 16.8.0

ReviewCrashes all the time, doesn’t update board when people post until a few days later.KmskmskmskmskmsVersion: 14.6.0

Glitchy and buggyHard to use.Baller265Version: 14.6.0

Pay feeAll my friends who leaving in my building they do not pay for fee why I have to pay 4 dollar every time I play my rent.Cayado1212Version: 12.9.0

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