Remote For Firestick & Fire TV Customer Service

Remote for Firestick & Fire TV Positive Reviews

Nice Firetv remoteThe reason why I love this app is because it let me let me go on my FireTV and let me do what I needed to do so thank you very much for this opportunity because I lost my fire TV remote because I’m really bad at losing things but does I’ve helped me so I think you guys should try it out bye.HapaytonVersion: 1.0

Poor upgradeI have the fire stick app for a long time. I use it if I misplaced my fire stick remote or if my batteries die. All of a sudden, the other app I had started trying to get me to sign in and change my password so I deleted it and downloaded this app It’s awful! It takes a long time to connect to my fire stick, and then it keeps wanting to give me ads… Why would I pay for ads for an app that should work with my fire stick? Unfortunately, the remote I got with this particular fire stick drains the batteries. I got it brand new with new batteries and have replaced them three times in about six months. I use this at my job so it has to work and brings problems when it doesn’t..Timezone issueVersion: 1.1.12

Fire premium remoteShould not have to purchase. We already purchased the entire product the remote does not come with any type of locating features while it’s designed to be misplaced. Due to the lack of locating features available like a “find my remote” the app with the premium features should be available as a feature back up for lost or broken controllers because they also break pretty easily. But that’s just my opinion..MzladyazizVersion: 1.0.8

Relatively helpfulSo this was a small purchase to solve the issue of having a remote that doesn’t work. However this app has some issues as well. Sometimes it takes a while to connect, even if you have good internet connection, and sometimes it doesn’t work at all. It’s convenient but has some kinks it needs worked out..TashaMoRey26Version: 1.1.12

Why ads?I got this cause the main app stopped working so I needed something else, I like this new remote cause it works and isn’t constantly reconnecting to the tv. I dont understand the ads in a tv remote though, and I also dont like how close the home button its to the top part.TJ4Y._Version: 1.1.9

My fire stick remoteI’m enjoying my remote for fire stick , came in handy when my actual remote stopped working. I can rely on this app for my phone to be my remote just as good as my actual remote.Reese1/4Version: 1.1.12

I’m sure it works well and all…I wish there was a different way to set the remote up. I mean it’s asking us to go to settings and configure a few things in the settings on the fire TV in order to link the remote on the phone to the TV. If I had the original remote that I lost, I would not need a remote on my phone..Elly1999Version: 1.0.9

I have enjoyed using this app!While I have enjoyed using this app. The price is to expensive for people on one income trying to raise their kid. It did hold me over until I could afford a new remote..ThatChicMollieVersion: 1.1.4

Ronda WallaceBest ever for me so glad I don’t have spectrum anymore I do have a question my room mate is only using a window unit is there a way I can use my phone so that it can connect to her smart tv.Riviere1977Version: 1.1.2

AmazingI love this remote it really works usually other companies say it works and it does not I really recommend this remote to other families thank you.DfgddhfwrVersion: 1.1.3

The connectionIt takes a while to connect to the tv. Once connected, if your phone goes into sleep mode you have to take the time to reconnect. Other than that it’s a total life saver..FiyiahVersion: 1.1.8

Close but could use workIt works but you must keep searching for each device every time you use it. Very annoying that it won’t save a device it was previously connected to .. 30 min ago..JC thinks it’s crummyVersion: 1.1.12

It works and all but....Why should we be charged monthly for using a remote? I get it’s a 3rd party app but maybe a one time fee would be better. Customers can just eventually order a new replacement remote to avoid continuous fees. That’s what I’m going to do!!.Simplicity iz keyVersion: 1.0.2

RemoteThe ADs are annoying but it works fine.GahshususystgVersion: 1.1.12

It’s a good appI love this app but it’s delayed and it always shows a ad. after I lost my remote this app is useful but I just wish it wasn’t delayed and didn’t have ads every 2 minutes. Besides that I love this app!.Foxes193762839Version: 1.0.8

Connectivity is inconsistentConnectivity issues. Sometimes have to restart this app multiple times to get it to connect. Opening app stops whatever you’re watching… there’s better ones out there..EternalJoy144Version: 1.1.4

Fire TV remoteI don’t think you should have to pay for a remote and I don’t think it works as good as the original one it’s just that I have my phone with me more often than I have the real remote control with me at all times but I’m going to go ahead and delete it out of my apps.Sure is me I amVersion: 1.0.7

DifficultWhere is the volume and easy to understand guise.CflournoVersion: 1.1.4

Useless. I wasted 9.99Nothing worked. Literally just a picture of the remote control nothing more.SnurtlePaceVersion: 1.0.8

Will not restore purchasesI’ve tried hundreds of times. I’m not paying for another membership or whatever..MccunehowkVersion: 1.1.4

OutstandingOutstanding performance. Very simple to use. Worth the “Lifetime purchase”. Definitely recommend..Joey MelzVersion: 1.0.9

7/10It’s great when I lose my little fire stick remote but I really really really hate all of the ads.R!ssa.Version: 1.1.12

ControllerOne time I lost my controller and I was so sad and I downloaded this app and I found my controller but just in case u will keep the app in case my I lose my controller again!! I love this so much! ❤️.Jonneliz😍😇Version: 1.0.4

For this appThis is a good app to have it’s really useful and when I can’t find my remote I can use this app!.Ceaser pizzaVersion: 1.1.12

GreatIt’s greatly epically since the original app I was using isn’t able to pick up my fire stick anymore but the apps are too much..E_papsVersion: 1.1.12

MidEverything works right except you can move the mouse on the internet app.GooogdshVersion: 1.1.5

Fire stick on an app through apple works greatIf you loose your remote control it is a good idea to try it out.The FACTS AboutVersion: 1.1.3

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Awesome!Works great and very easy to use!!!.Judylynn77Version: 1.0.8

Very good remoteI love it..ANANSE01Version: 1.0.7

Bedroom Life.;I am really grateful for this app thankfully, Even because it gives me the chance to be in my comfort Zone. And not having to worry about where that pesky remote is :).GodsSpawnAngel:8 v2.0Version: 1.0.4

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Remote for Firestick & Fire TV Negative Reviews

Ads hijack your phone!!1. If the device fails to connect, a message appears stating Fire-stick and phone must be connected to the same network. But if you can’t connect to the device how are you supposed to change the network settings?? 2. Once you get connected and you’re browsing through the app and you find something you want to watch, once you select it, this ad pops up on your phone super loud if you’re phone is not silenced and will lock your phone up with no way to close the ad until finally, what seems like forever, you get the inconvenient opportunity of clicking past the first ad, forced into a second one before you can finally close it out!! No other app I have ever downloaded has done that to my phone. Deleting the app ASAP!!.Do hcdusbVersion: 1.1.12

Do not get if you have issues with patience.I got this app because my Nanna’s original remote randomly stopped working and I wanted to be able to watch Netflix. Well, I do all the connecting steps and it never connects easily. It will sometimes connect, but then the touch pad is slow and nothing moves on the screen and as soon as my phone shuts off, I have to go through the process all over again just for it to never work and if it does work, it takes me back to the fire tv Home Screen so that I have to deal with the lagging again or for it to not work at all. I have tried everything for it to connect but it is just a waste of my time. This is ridiculous and useless. I DO NOT recommend this junk app..LJ_9Version: 1.1.4

Very disappointing, I do not recommend.I have a fire tv and I happen to lose my remote a lot and it takes me a while to find it. I decided to download this app so if I lose the remote again, I can just use this. Well, it could not connect to the Tv at all and you have to get premium for most of the controls ( the least important ones). I was really disappointed in the app. So, I decided to download a different app and it worked beautifully. There were no problems at all ( for those who want it, the app is called “Fire TV”). I do not recommend this app at all, all it does is take up the storage in my phone. Update: I forgot to mention, there are so many advertisements!! Please fix this app :(..LallionnnVersion: 1.1.12

Have to buy premium just to have a volume buttonThe app used to have all the remote features for free, but now you have to pay a subscription for the things that were free before! I can’t control the volume without paying between $3 and $10! They took away the keyboard for searching and the volume, so now you’re left with basic up/down/left/right, select, menu, back, and fast forward/rewind. I wouldn’t be complaining if I didn’t know that all of the features on the remote were completely free less than two weeks ago when I last used this app to watch tv. They’re squeezing you for every penny instead of leaving it free..DipperP0524Version: 1.1.4

Remote problems…I downloaded this because my Firestick TV remote randomly stopped working and I don’t know how to fix it. It wasn’t the batteries. So I liked that you were able to use this without the remote however it was constantly disconnecting from my TV and then I didn’t have remote. I’ve tried multiple things sometimes if I restarted my phone would work again, so I tried deleting the app and re-uploading it to my phone and I had originally paid the 9.99 one time lifetime fee and it’s not recognizing it and telling me to pay again to use it…. Yes, there’s a spot that says restore purchases, but it does nothing when you click it..Unhappy222222Version: 1.1.4

Don't buy thisDon't buy this app you have to sit there watch an add every one minute you can't even see the screen and it doesn't even have a volume button and I don't wanna buy your offer. You don't have to tell everybody to buy your offer. Some people don't want to buy your offer like me cause this is the worst, but I have to stick with it cause I can't cause my remote is broken. Honestly, I'm just gonna buy a new remoteand why just please why it's always about the offer and the signal is not even that good..EboneemomcharlieVersion: 1.1.12

Don’t waste your moneyJust a useless as the free remote app I used to have but at least that one was free. You have to pay something even if it’s agreeing to give them your info the the wkly subscription so you can try the 3 days for free. So, I went ahead and purchased the lifetime remote (so I didn’t have to deal with subscription issues with some company and yet it doesn’t work. Crappy lag time and then nothing. it never connects. Biggest waste of money, ever. Do yourself a favor &try a different one!!! 🤬.ShellyL74Version: 1.1.4

Messed up my fire tv.. I couldn’t even use it because I needed my fire tv remote to setup the smart remote so the point was mute. I was trying to use a smart remote because my remote was lost. Luckily I found my remote and never got the smart remote working. After I found my remote I couldn’t get the smart remote set up screen off my tv, so I had to unplug it - then my remote would not work so I had to reset my remote. Your app description should say “you’ll need your remote to set up this smart remote”.JoHumanistVersion: 1.1.2

I hate itI downloaded this app bc well my remote wasn’t working cus it needed new batteries. Like it doesn’t even work I connected it to my tv and when I was trying to use the buttons and it didn’t even move, do not download this app it’s a waste of time like why would you even make it?!? It doesn’t work, wants you to PAY MONEY for something that doesn’t work what’s next charge $4.99 for the app that doesn't work don't wast your time on this stupid app it will do NOTHING for you 😐👎.CaswowowowowowVersion: 1.0.8

Worked fine before the latest updateI would periodically use this app when I lost my remote control. It worked fine almost every single time. Usually if it didn’t work, it was my fault because I was connected to the wrong Wi-Fi network. The last update made it so it doesn’t work at all. It’s a waste of space on my phone now and hope that it works, but it never does. Please revert whatever you did on the last app update.RedRage555Version: 1.1.12

Stopped connectingIt only connected to my fire tv once or twice the first day—the functionality was intuitive and smooth as advertised. Unfortunately, that was the extent of my experience with the app functioning properly… It won’t connect anymore. But that’s been an issue with ALL fire tv remote apps I’ve tried for iPhone. This one recommends updating my fire tv but it’s already up-to-date..Used_to_UserVersion: 1.1.10

Barely usefulOccasionally connects, 30 sec adds every time you push a button (of which it doesn’t always register) and then those ads are mostly inappropriate! Tell me why I have a 23 sec ad of a girl in her panties with her legs spread and hands at her crotch as a background for a solitaire app?? Or the games that again promote violence on women and then you have to undress them? WTH?? Completely inappropriate! And as the app that allows the ad, this remote app should not be marked for 4+ age..Lish43Version: 1.1.9

Horrible app.My first problem with this app is there is no voice commands which makes it so I cant access many things. My second problem is there is SO many ads, they make enough money with the product in real life. My third problem is why do we have to pay for “a premium remote” it’s like we already bought the product why do we need to pay for it again? This app is motivating me to find my remote istg..Zar-.Version: 1.1.8

DO NOT PURCHASEI paid full price for this remote with high hopes that it would work. It will not connect to my fire stick (the remote screen pops up but nothing happens), and when I try to click the “send feedback” button to attempt to get my money back, it says there was an issue with sending my message. I should have read the other reviews before purchasing. Do not waste your time and money like I did..EffieldsVersion: 1.0.8

0 stars do not buyI would give zero stars if I could. Don’t bother paying for it either like I did. It works worse than if you use the free version PLAGUED with ads that come while you are trying to forward or rewind. They do it on purpose to force you to buy it. When you do buy it it works worse than before. Not worth it. Just buy the ACTUAL remote itself. Creators of this ap are money hungry loser thieves.EffoffigVersion: 1.1.12

Does not work at all.I feel like I got scammed. I downloaded this app so I can use it for my tv until I can get new batteries for the remote but it is completely useless. It does not work at all. I even subscribed to the weekly premium features for free for three days and it does nothing. Just like my physical remote. Now I have no idea how to cancel this subscription and it feels like I was scammed. Don’t bother with this app..Stark raving hazelnutVersion: 1.0.9

BewareWhen remote had commercials had no problem now that I paid the subscription having trouble with the remote every time I turn on the remote it’s always searching and telling me to update on my fire stick if I knew that I would never pay the subscription..B8775Version: 1.1.9

Hit and miss.Terrible, just terrible! It connected for a few until it stops working then you have to reset it. Although it is a good replacement there are too many advertisements! Fix this now, I don’t want to have to sit and wait through an ad just to watch some Television!.Caliivy14Version: 1.1.12

The worst app ever.They instantly try to get you to pay them. It’s useless unless you pay. They want you to pay weekly payments. You will be inundated with commercials and games that you can not move past. I have never run across a more useless and frustrating app in my life. There is a much better one out there called Fire TV that works perfectly..JdswmmrVersion: 1.1.4

Really???First off to charge of the service especially a fee per week is ridiculous. However, I signed up to do the free trial. Once my iPhone said it was paid for no matter what I did I still cannot use the app it kept taking me to buy the app which I did already! So this is completely useless to me I immediately cancel my subscription.AmciotolaVersion: 1.0.8

Waste of $10It doesn’t work, and the on screen instructions are years out of date, making them impossible to follow because they don’t match the current fire TV settings. It did connect two times out of many attempts over a few months but every other time it won’t connect..Theoden9Version: 1.0.9

Scammed me on my lifetime subscription when I got new phone.I paid for the lifetime subscription to use remote without apps. I lost my phone and re-downloaded app- that is linked to my Apple ID- and I can’t restore purchase. The button that says “restore purchase” doesn’t actually take you anywhere, I emailed there support team and no response. Scam..Killacam310Version: 1.1.4

Just greedy to have to pay for a subscriptionGreedy corporations or whoever want to nickel and dime us to deaf. We already bought the product now you want us to pay for a subscription to be able to use the remote from our phones, that’s Crazy. I know I don’t have to use the product and I won’t..CrwdstprVersion: 1.1.12

This developer is the worstThis remote is difficult and slow to use and this joker wants you to pay $20 per year for this remote. He wants you to have a remote subscription!!! For that much you can just buy new firestick and it comes with a new remote that you don’t need a yearly subscription for it. Ridiculous..Matrix_relatedVersion: 1.1.12

Scam - Don’t BuyJust paid $9.99 for a lifetime purchase to find that this app freezes when connecting to my device and doesn’t work at all. I was in serious need of this device when I purchased it. Spent more than 20-30 minutes of a work meeting trifle shooting it to find that it doesn’t work. DO NOT BUY.MDRPalaciosVersion: 1.0.8

Literal scamHow does app store let this slide. Literal scam not a joke..ShushekandVersion: 1.0.8

ScamOnly shows tvs for there other apps Complete Scam.Duolingo_Sucks_ButVersion: 1.1.12

What’s going in India?This app is the definition of backwards. Instead of fixing the bugs, crashes, and connection failures, the “developers” keep pushing more and more aggressive ads to the point where the browser opens multiple times on its own. How does that make sense? Why would anyone pay for a subscription when the free version doesn’t even function long enough to test it? If the focus was actually on updating the app into a working product, people might consider paying for it. But asking users to pay for something that doesn’t work, while drowning them in ads, shows a complete lack of common sense. Fix the app first. Then talk about subscriptions..JMoney_613Version: 1.1.12

ReviewAnnoying long ads..ImadelmasriVersion: 1.1.12

How to cancel the registrationI tried the free trial offer of 3 days. I want to cancel the registration to not being charged, but since I can’t detect any device, the app keep to search new device with not any other option. So there is no way to cancel?!!! Please cancel my the charges to my account..Chicago000Version: 1.1.12

It’s okI lost my remote so download app. It likes to connect to my tv in the other room even if it’s turned off. Must reconnect app to tv everytime I enter app . And had previously downloaded another version of the same app, so sometimes this app won’t recognize the tv I’m in front of and I’ll have to go to the other app I previously downloaded to get the tv I want to appear in previous app.FddvbjVersion: 1.1.12

There’s literally a free appAmazon makes their own fire tv app that’s completely free to use.TipofgamingVersion: 1.1.4

VolumeFor this price not being able to control the volume is ridiculous.TayytersaladVersion: 1.1.4

Everyone is free why are you charging?Everyone is free why are you charging?.Adams MagdiVersion: 1.1.4

No good connectionIt doesn’t connect and keeps thinking.Nottoday1111999000Version: 1.1.3

Won’t keep syncedApp remote loses connection with Firestock and won’t allow reconnection unless app reloaded. Disappointed..Cookies939Version: 1.1.3

Does not workScam app is dumb.GdgdhdhjffjdkyVersion: 1.1.2

I've purchased the lifetime membershipNow it doesn't restore my purchase..TSparky92Version: 1.1.1

ScamDoesn’t work, total scam. Paid for it before reading reviews, horrible choice.BrookeeeelizabethVersion: 1.0.9

Fraudulent charges after trying and canceling the 3 day trialHad to contact Apple to get 20 charges refunded on my credit card over three days ! Joined the free three day trial and after an hour canceling as I was not impressed with the app. 3 days later charges began going to my credit card first in small amounts and increasing to 30 dollars plus ! Had to cancel my credit card to ensure the charges would stop. Apple helpful in addressing the situation. Trying to contact the developers now..Chis65Version: 1.0.9

Dont install thisScammmm.100dryneVersion: 1.0.9

It’s so bad I can’t deal with thisReally it’s really that bad just bad bad bad bad bad bad bad bad bad minions banana and it’s bad like stupid idiot banana and download the real app Amazon fire stick.UuiuuuuuuuuuuuuuuuuuuVersion: 1.0.8

TerribleNot working for me.Grandma68493Version: 1.0.8

Premium not workingAfter paying for the premium service I am still asked to pay with out it unlocking..JohnhobbsjrVersion: 1.0.8

Premium purchaseDoes not work properly on new fire stick TV? How can you refund me if the app does not work??.123thuy456Version: 1.0.8

Sucks.This app is a container of adds. Three ada in a row every 1 min. Gosh.Mustafa KharnoubVersion: 1.0.8

The worst don’t get!Worst fire tv app on record… add like crazy and will not let you connect, use any of the functions or sound until an ad plays. Stupid..Anjeldemon889588Version: 1.0.8

$10 Monthly subscription!! lolYou: Honey! Honey! Wife: yes my love You: why are we out of milk for a month now? Wife: oh our bills have increased now You: why! How! Wife: we’re now paying a monthly $10 remote control app You: honey, I’m filing for a divorce.FsragVersion: 1.0.8

$10/month is insaneYou can try the remote for free for 3 days but $10 after that. Ridiculous. I don’t mind paying but this is very expensive for an app..AKArtsAcademyVersion: 1.0.8

Ridiculous$10 a month for a remote?? Give me a break! If you lose or break the one that came with your fire stick you can get another one on Amazon for $20… TIGHTEN UP GUYS.IMykahlVersion: 1.0.8

Don’t recommendThis app is very laggy, lots of adds, I doesn’t really work, I don’t recommend it..Mr spagghetiVersion: 1.0.8

Don’t downloadActual garbage, can’t do anything without paying..LexqVersion: 1.0.8

Automatically charged and app DOES NOT WORKOnly downloaded...didn’t even choose an option and remote just showed up and I was charged $15 for a subscription. It only did I not chose this or any option, it doesn’t even work...AT ALL!! REFUND NOW!!!!!!!.Airbear_8Version: 1.0.7

Garbage!I just payed for the year and it dosent work at all. Non of the buttons do anything. Downloaded another app for free non the less and it works amazing! I’d like a refund please!! Can’t find anywhere to complain about this to get my money back either... sketchy?!?.KeetaaaaaaaaVersion: 1.0.7

Not idealRemote lags quite a bit and mine stopped working altogether today. Wouldn’t recommend..Ahdr-1Version: 1.0.7

Don’t waste your moneyDoes not work don’t waste your money.FkadriVersion: 1.0.7

Lame.I don’t know about the paid version, but the “free” version is garbage. Impossible to use. Super slow and ads every minute. Absolutely useless..ShhsdhehhxhhehdhxVersion: 1.0.7

Unwanted appPlease refund my amount as your app is not functional as expected. App functionality is so slow that click made before and after are working together at once that is not selecting channels which I wanted..TenzinlektsokVersion: 1.0.7

Scam -full of addsJunk, that’s all it is. Wonder why Apple allow apps like this in the store..Shoma071Version: 1.0.7

DOES NOT WORK!I want a refund, i just paid for it and it doesn’t work. I paid the lifetime option. You guys scammed me!!!.Sunnyat2Version: 1.0.7

BadGlad I was able to try first ... it does not work!!.RussBerkeleyVersion: 1.0.7

StupidIt is stupid. Too many ads and I’m not paying for a remote.Kila1Version: 1.0.7

It doesn’t workI even paid for premium and it just doesn’t work.Yourappistrash141414241Version: 1.0.7

Didn’t work. Nothing happened. GarbageDidn’t work. Nothing happened. Garbage.Good123987456Version: 1.0.7

Waste scamTerrible horrible app do not bother downloading - much respect from Canada.Kareem100212334Version: 1.0.4

Ne perdez pas votre tempsVous devez « acheter » l’app avant de l’utiliser. Perte de temps et d’espace sur mon iPhone.VernammVersion: 1.0.4

DOESNT WORK! Scam! Remove from App Store!This app doesn’t work as advertised. Do not download, it’s a scam..007RAVEVersion: 1.0.4

SucksWe have something on here that doesn’t work.. remove from the App Store...WezzazVersion: 1.0.4

HorribleDoesn’t connect.Yoouuuuuuuu suckkkkkkkkkkkkkkVersion: 1.0.4

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