Remote For Firestick & Fire TV Customer Service

Remote for Firestick & Fire TV Positive Reviews

It works and all but....Why should we be charged monthly for using a remote? I get it’s a 3rd party app but maybe a one time fee would be better. Customers can just eventually order a new replacement remote to avoid continuous fees. That’s what I’m going to do!!.Simplicity iz keyVersion: 1.0.2

Fire premium remoteShould not have to purchase. We already purchased the entire product the remote does not come with any type of locating features while it’s designed to be misplaced. Due to the lack of locating features available like a “find my remote” the app with the premium features should be available as a feature back up for lost or broken controllers because they also break pretty easily. But that’s just my opinion..MzladyazizVersion: 1.0.8

Nice Firetv remoteThe reason why I love this app is because it let me let me go on my FireTV and let me do what I needed to do so thank you very much for this opportunity because I lost my fire TV remote because I’m really bad at losing things but does I’ve helped me so I think you guys should try it out bye.HapaytonVersion: 1.0

I’m sure it works well and all…I wish there was a different way to set the remote up. I mean it’s asking us to go to settings and configure a few things in the settings on the fire TV in order to link the remote on the phone to the TV. If I had the original remote that I lost, I would not need a remote on my phone..Elly1999Version: 1.0.9

Ronda WallaceBest ever for me so glad I don’t have spectrum anymore I do have a question my room mate is only using a window unit is there a way I can use my phone so that it can connect to her smart tv.Riviere1977Version: 1.1.2

AmazingI love this remote it really works usually other companies say it works and it does not I really recommend this remote to other families thank you.DfgddhfwrVersion: 1.1.3

It’s a good appI love this app but it’s delayed and it always shows a ad. after I lost my remote this app is useful but I just wish it wasn’t delayed and didn’t have ads every 2 minutes. Besides that I love this app!.Foxes193762839Version: 1.0.8

Connectivity is inconsistentConnectivity issues. Sometimes have to restart this app multiple times to get it to connect. Opening app stops whatever you’re watching… there’s better ones out there..EternalJoy144Version: 1.1.4

Useless. I wasted 9.99Nothing worked. Literally just a picture of the remote control nothing more.SnurtlePaceVersion: 1.0.8

Fire TV remoteI don’t think you should have to pay for a remote and I don’t think it works as good as the original one it’s just that I have my phone with me more often than I have the real remote control with me at all times but I’m going to go ahead and delete it out of my apps.Sure is me I amVersion: 1.0.7

OutstandingOutstanding performance. Very simple to use. Worth the “Lifetime purchase”. Definitely recommend..Joey MelzVersion: 1.0.9

ControllerOne time I lost my controller and I was so sad and I downloaded this app and I found my controller but just in case u will keep the app in case my I lose my controller again!! I love this so much! ❤️.Jonneliz😍😇Version: 1.0.4

TRASH, DO NOT DOWNLOADApp doesn’t work. Just wasted $10 that probably went to some scammer, probably a Nigerian prince. Don’t waste your time or money with this app!.Sheena_AdamsVersion: 1.1.2

🧌I was to stupid to find my remote and got this app and now I have a remote with adds :).GuggyyvbyvyVersion: 1.1.4

I mean-It lets you choose devices and all.. but the thing is- It won’t let me (at least) control the actual tv. It just gives you ads for the premium remote. Sorry but...Noodlezzzz76Version: 1.0.8

Speechless 😶Nothing at all is wrong it is all right there literally are no ads and yeah that is it pretty much.NewyorkcityyayVersion: 1.0.8

MyrayahI give it five stars because I needed to hook up to my TV but it won’t do it and I need your help to do it so please help me that’s why I gave it five stars good job.He GanteVersion: 1.0.4

RecommendVery easy to connect and it works just like the remote i love it saved my life.Jj-009'fjfVersion: 1.0.4

Fire stick on an app through apple works greatIf you loose your remote control it is a good idea to try it out.The FACTS AboutVersion: 1.1.3

Increase organic users"Simply superb<.Everyone can enjoy 3-day trial now!-⑩.又1074913菱Version: 1.0.8

Awesome!Works great and very easy to use!!!.Judylynn77Version: 1.0.8

Very good remoteI love it..ANANSE01Version: 1.0.7

Bedroom Life.;I am really grateful for this app thankfully, Even because it gives me the chance to be in my comfort Zone. And not having to worry about where that pesky remote is :).GodsSpawnAngel:8 v2.0Version: 1.0.4

Fire television stickThis is a great device to turn an old television into a smart television. Love all it can do for me..Kendgray48Version: 1.0.4

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.1.4

Remote for Firestick & Fire TV Negative Reviews

Have to buy premium just to have a volume buttonThe app used to have all the remote features for free, but now you have to pay a subscription for the things that were free before! I can’t control the volume without paying between $3 and $10! They took away the keyboard for searching and the volume, so now you’re left with basic up/down/left/right, select, menu, back, and fast forward/rewind. I wouldn’t be complaining if I didn’t know that all of the features on the remote were completely free less than two weeks ago when I last used this app to watch tv. They’re squeezing you for every penny instead of leaving it free..DipperP0524Version: 1.1.4

Messed up my fire tv.. I couldn’t even use it because I needed my fire tv remote to setup the smart remote so the point was mute. I was trying to use a smart remote because my remote was lost. Luckily I found my remote and never got the smart remote working. After I found my remote I couldn’t get the smart remote set up screen off my tv, so I had to unplug it - then my remote would not work so I had to reset my remote. Your app description should say “you’ll need your remote to set up this smart remote”.JoHumanistVersion: 1.1.2

I hate itI downloaded this app bc well my remote wasn’t working cus it needed new batteries. Like it doesn’t even work I connected it to my tv and when I was trying to use the buttons and it didn’t even move, do not download this app it’s a waste of time like why would you even make it?!? It doesn’t work, wants you to PAY MONEY for something that doesn’t work what’s next charge $4.99 for the app that doesn't work don't wast your time on this stupid app it will do NOTHING for you 😐👎.CaswowowowowowVersion: 1.0.8

DO NOT PURCHASEI paid full price for this remote with high hopes that it would work. It will not connect to my fire stick (the remote screen pops up but nothing happens), and when I try to click the “send feedback” button to attempt to get my money back, it says there was an issue with sending my message. I should have read the other reviews before purchasing. Do not waste your time and money like I did..EffieldsVersion: 1.0.8

Does not work at all.I feel like I got scammed. I downloaded this app so I can use it for my tv until I can get new batteries for the remote but it is completely useless. It does not work at all. I even subscribed to the weekly premium features for free for three days and it does nothing. Just like my physical remote. Now I have no idea how to cancel this subscription and it feels like I was scammed. Don’t bother with this app..Stark raving hazelnutVersion: 1.0.9

The worst app ever.They instantly try to get you to pay them. It’s useless unless you pay. They want you to pay weekly payments. You will be inundated with commercials and games that you can not move past. I have never run across a more useless and frustrating app in my life. There is a much better one out there called Fire TV that works perfectly..JdswmmrVersion: 1.1.4

Really???First off to charge of the service especially a fee per week is ridiculous. However, I signed up to do the free trial. Once my iPhone said it was paid for no matter what I did I still cannot use the app it kept taking me to buy the app which I did already! So this is completely useless to me I immediately cancel my subscription.AmciotolaVersion: 1.0.8

Waste of $10It doesn’t work, and the on screen instructions are years out of date, making them impossible to follow because they don’t match the current fire TV settings. It did connect two times out of many attempts over a few months but every other time it won’t connect..Theoden9Version: 1.0.9

DO NOT DOWNLOADPaid for the $9.99 version for the whole year and app doesn’t work. Once connected to my fire stick I automatically received a debug notification that I was unable to cancel because THE APP didn’t work. Completely false information and advertisement, should definitely be removed from the APP Store..DWwesVersion: 1.0.8

Scam - Don’t BuyJust paid $9.99 for a lifetime purchase to find that this app freezes when connecting to my device and doesn’t work at all. I was in serious need of this device when I purchased it. Spent more than 20-30 minutes of a work meeting trifle shooting it to find that it doesn’t work. DO NOT BUY.MDRPalaciosVersion: 1.0.8

Glitchy but it works?The app works fine, but it constantly disconnects or just won’t connect at all. Also, why set it up so you need the remote to connect the remote app? I wish I had my my actual remote so I didn’t have to deal with this.LHarris1028Version: 1.0.9

Waste of timeThis is the worst app ever. connected to my device but i couldn't move the cursor or select anything. ads every .0001 second. buggy layout. makes you pay for "premium remote". offers a free trial that DOESNT WORK. once again buggy layout. save your energy and order a new remote online..Dontbother69Version: 1.0.8

TOOK MY MONEYBought the premium because my remote grew legs and ran away. the ads are insufferable. every time i click the select button i’m given a 30 second ad. paid premium and my remote didn’t work anymore. if i could give 0 stars i would. give me back my freaking $10.Wormlover69Version: 1.1.4

It’s just a bunch of adsI tried to use the app. I had trouble connecting. I got the free trial to see if I liked it. Good thing I didn’t buy the subscription. Once it finally connected the app bombarded me with adds that had no way to close them. A free trial should be like the real thing. If the real thing is like this it’s garbage..Zman1777Version: 1.0.8

Deleted this appSo I lost the remote so I got a app I was connecting it and it stayed loading for a hour so I played a game and went back and it work I pressed the middle button and nothing happened so I pressed all the buttons and nothing happened we got the lifetime premium and did not work so I’m sick without a remote.RebudalVersion: 1.0.8

I’d give 0 stars if I couldI bought the $9.99 unlimited package and the app never worked. It said it synced to my fire stick and the remote never worked. I emailed the company to get a refund and still haven’t heard back. Downloaded the free fire stick tv app and that remote worked instantly, don’t waste your money..Obrien_shanVersion: 1.0.8

Not working!I paid for the remote and it’s not working at all. Is this supposed to be compatible with Roku. My fire stick is updated and my tv is new so I can’t figure out what could be the problem. I’ve emailed so hopefully I can get my money back. Sent an email and never got a response or my money back..Bklyn_BettyVersion: 1.0.8

Didn’t workCouldn’t even get it to sync to any of my TVs, although it certainly pretended it had. Glad I did the free trial before paying $10 for nothing. The fact that this app is even needed speaks to how crappy the fire stick is. I can’t get the remotes that come with it to pair with it either most of the time..Jenlynne1121Version: 1.0.7

This app is a scamI just love (not) how I had to spend $10 on an app that is supposed to be a replacement for a remote, when you actually need the physical remote to even use the app. Why on earth would I purchase a remote app if I actually had my remote? This is a scam. Going to try and hopefully get my money back..MalPal403Version: 1.0.8

I purchased the weekly premium version and I can’t get access to premium contentI purchased the $2.99 weekly “premium” version of the app and every time I tried to use the “interaction” it kept telling me I need to buy the premium remote! After I already subscribed. Makes no sense. Fix your app.Mike_478990Version: 1.0.8

Waste of MoneyI just paid $10, for a remote because I thought my batteries was dead in remote. Turns out the batteries wasn’t dead, firestick was just frozen. Restarted the firestick and got the regular remote to work, set up the app remote. Once I got the app remote set up, it doesn’t even work. What a waste of ten bucks!.Keenly awareVersion: 1.0.8

What a wasteSo I lost my fire tv remote…the reason I needed the app and you need your remote to set up the app. Ridiculous if you ask me. Why would anyone pay for a remote app on their phone if they had a physical remote to use the tv! Canceled my subscription real quick.Jroe88Version: 1.0.8

UselessI lost my control to the 2nd Gen Firestick. I thought this was a great idea until I downloaded it. The app found my firestick but none of the features worked so I followed the directions that lead you into Setting and turned on the ADB but no Nothing changed. Wast of time space..Ufi71Version: 1.0.8

Takes forever to connectEven after you’ve set it up, every time you go to use it you have to wait many minutes.656ghjjbVersion: 1.0.9

On/OffI couldn’t access any of the functions on this remote until I purchased it so I did. Then come to find out you can’t even turn the TV on or off the volume up or down or change the channels with this remote. Highly dissatisfied..Trojans_14Version: 1.0.7

Bad App Don’t Get!!I lost my fire stick remote, and didn’t intend on getting a new one because they’re expensive. You’re just going to have to buy a new remote. This app charges you, you also have to have your remote to pair this app. Don’t get not worth your time.Ashton RaymondoVersion: 1.0.7

Do not recommend.I don’t understand why you have to pay monthly for a remote. users have the tv & everything else that is being paid for, so why would you charge for a remote? roku doesn’t do that & this was beyond frustrating. the buttons on the screen did not even work. it didn’t matter how many times i waited & repushed the buttons, i got 0 response from the tv. i do not recommend this app to anyone at all unless you’re looking for a waste of time..Nicknameirma2Version: 1.0.8

UselessDoesn’t work at all I paid money but based upon the other reviews I’m seeing I need my original fire stick remote to set it up, which is pretty pointless because mine is broken. Best part is there’s no way to get a refund if you try.Steenz14Version: 1.0.7

UselessIf you are looking for an app because you have misplaced your Alexa remote, keep looking. You must have the original remote to set this up: why in the name of all that is reasonable would you pay $3 per week for a remote if you already have a stupid remote? Waste of freaking time..Ldking1Version: 1.0.4

Subscription bewareI didn’t notice there was a three day free trail and got stuck paying $3.21. Beware of that before they get you too. Remote didn’t even work. You have to have your fire stick remote to enable the use of your phone as a remote. What’s the point? I downloaded the app because I lost my remote. Crap!!.Lrstyle1Version: 1.0.3

Doesn’t workJust straight up does not work. And no, I’m not technically incompetent. I’ve built computers, worked in multiple design programs such as illustrator, photoshop, Final Cut Pro, and others… I followed instructions and did some trouble shooting. Just doesn’t work. I’d like a refund..SuckitrobinhoodVersion: 1.0.8

Waste of my timeWhile trying to set it up it immediately asked me to rate it. Can I at least try it first!? After that it acted like it was connected to something and I couldn’t get back to the setup screens. Again, a waste of my time..MikesbikenVersion: 1.0.8

Literal scamHow does app store let this slide. Literal scam not a joke..ShushekandVersion: 1.0.8

No good connectionIt doesn’t connect and keeps thinking.Nottoday1111999000Version: 1.1.3

Won’t keep syncedApp remote loses connection with Firestock and won’t allow reconnection unless app reloaded. Disappointed..Cookies939Version: 1.1.3

Does not workScam app is dumb.GdgdhdhjffjdkyVersion: 1.1.2

I've purchased the lifetime membershipNow it doesn't restore my purchase..TSparky92Version: 1.1.1

ScamDoesn’t work, total scam. Paid for it before reading reviews, horrible choice.BrookeeeelizabethVersion: 1.0.9

Fraudulent charges after trying and canceling the 3 day trialHad to contact Apple to get 20 charges refunded on my credit card over three days ! Joined the free three day trial and after an hour canceling as I was not impressed with the app. 3 days later charges began going to my credit card first in small amounts and increasing to 30 dollars plus ! Had to cancel my credit card to ensure the charges would stop. Apple helpful in addressing the situation. Trying to contact the developers now..Chis65Version: 1.0.9

Dont install thisScammmm.100dryneVersion: 1.0.9

It’s so bad I can’t deal with thisReally it’s really that bad just bad bad bad bad bad bad bad bad bad minions banana and it’s bad like stupid idiot banana and download the real app Amazon fire stick.UuiuuuuuuuuuuuuuuuuuuVersion: 1.0.8

TerribleNot working for me.Grandma68493Version: 1.0.8

Premium not workingAfter paying for the premium service I am still asked to pay with out it unlocking..JohnhobbsjrVersion: 1.0.8

Premium purchaseDoes not work properly on new fire stick TV? How can you refund me if the app does not work??.123thuy456Version: 1.0.8

Sucks.This app is a container of adds. Three ada in a row every 1 min. Gosh.Mustafa KharnoubVersion: 1.0.8

The worst don’t get!Worst fire tv app on record… add like crazy and will not let you connect, use any of the functions or sound until an ad plays. Stupid..Anjeldemon889588Version: 1.0.8

$10 Monthly subscription!! lolYou: Honey! Honey! Wife: yes my love You: why are we out of milk for a month now? Wife: oh our bills have increased now You: why! How! Wife: we’re now paying a monthly $10 remote control app You: honey, I’m filing for a divorce.FsragVersion: 1.0.8

$10/month is insaneYou can try the remote for free for 3 days but $10 after that. Ridiculous. I don’t mind paying but this is very expensive for an app..AKArtsAcademyVersion: 1.0.8

Ridiculous$10 a month for a remote?? Give me a break! If you lose or break the one that came with your fire stick you can get another one on Amazon for $20… TIGHTEN UP GUYS.IMykahlVersion: 1.0.8

Don’t recommendThis app is very laggy, lots of adds, I doesn’t really work, I don’t recommend it..Mr spagghetiVersion: 1.0.8

Don’t downloadActual garbage, can’t do anything without paying..LexqVersion: 1.0.8

Automatically charged and app DOES NOT WORKOnly downloaded...didn’t even choose an option and remote just showed up and I was charged $15 for a subscription. It only did I not chose this or any option, it doesn’t even work...AT ALL!! REFUND NOW!!!!!!!.Airbear_8Version: 1.0.7

Garbage!I just payed for the year and it dosent work at all. Non of the buttons do anything. Downloaded another app for free non the less and it works amazing! I’d like a refund please!! Can’t find anywhere to complain about this to get my money back either... sketchy?!?.KeetaaaaaaaaVersion: 1.0.7

Not idealRemote lags quite a bit and mine stopped working altogether today. Wouldn’t recommend..Ahdr-1Version: 1.0.7

Don’t waste your moneyDoes not work don’t waste your money.FkadriVersion: 1.0.7

SucksThe app won’t connect to my fire tv.Gcchiknbdrz vhnmkmVersion: 1.0.7

Lame.I don’t know about the paid version, but the “free” version is garbage. Impossible to use. Super slow and ads every minute. Absolutely useless..ShhsdhehhxhhehdhxVersion: 1.0.7

Unwanted appPlease refund my amount as your app is not functional as expected. App functionality is so slow that click made before and after are working together at once that is not selecting channels which I wanted..TenzinlektsokVersion: 1.0.7

Scam -full of addsJunk, that’s all it is. Wonder why Apple allow apps like this in the store..Shoma071Version: 1.0.7

DOES NOT WORK!I want a refund, i just paid for it and it doesn’t work. I paid the lifetime option. You guys scammed me!!!.Sunnyat2Version: 1.0.7

BadGlad I was able to try first ... it does not work!!.RussBerkeleyVersion: 1.0.7

StupidIt is stupid. Too many ads and I’m not paying for a remote.Kila1Version: 1.0.7

It doesn’t workI even paid for premium and it just doesn’t work.Yourappistrash141414241Version: 1.0.7

Didn’t work. Nothing happened. GarbageDidn’t work. Nothing happened. Garbage.Good123987456Version: 1.0.7

Waste scamTerrible horrible app do not bother downloading - much respect from Canada.Kareem100212334Version: 1.0.4

Ne perdez pas votre tempsVous devez « acheter » l’app avant de l’utiliser. Perte de temps et d’espace sur mon iPhone.VernammVersion: 1.0.4

DOESNT WORK! Scam! Remove from App Store!This app doesn’t work as advertised. Do not download, it’s a scam..007RAVEVersion: 1.0.4

SucksWe have something on here that doesn’t work.. remove from the App Store...WezzazVersion: 1.0.4

HorribleDoesn’t connect.Yoouuuuuuuu suckkkkkkkkkkkkkkVersion: 1.0.4

It’s not connectingIt’s not connecting.Fabia0310Version: 1.0.3

Fire stick remotePlease explain it to me why you have to use my location for a remote control and why is there adds for a remote control there’s no need for it period anything to get our information for once I would like someone to do something that doesn’t require my location my pictures my contacts or any other permissions is it possible????????? Don’t bother with this app it’s not worth it there’s adds and other crap that’s come with it $$$$$$.Ant1&onlyVersion: 1.0.8

SCAMDoesn’t work unless you buy the premium version!!!!!!!!!!.NightMareSlay'rVersion: 1.0.7

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