Microsoft Clipchamp Customer Service

Microsoft Clipchamp Positive Reviews

Clip champI filmed my first video ever with clip champ I had no clue what I was doing but clip champ helped me figure out how to edit. It has lots of fun features and many options. The reason why I gave it 4 stars is because I had a hard time signing in on my phone I first signed in on my computer but my mom locked it so I wanted to do it on my phone. I sighed in but there was no video’s that I made on my computer. Maybe I’m doing something wrong?? But it’s great for beginners like me and I really like it. Maybe when I get bigger with my video’s I might want another editing software. I feel like clip champ is only for beginners but again I’ve only been using it for one video. I love how they have a free option and there’s NO water fall marks I’m really happy about that!! But in the long run this editing software is amazing and I LOVE it so far!!.KathyrunrungrtVersion: 1.20.0

I mean, it’s alright…If you’re going to use this app, use it to make short form videos. Longer videos take too long to edit and I’d rather just use another video editor for them. Adding captions and effects are simple, and that’s great, but you can’t add sound unless it’s to the whole video, so you have to constantly make different clips to have sound effects in them. I really wish it had a feature where you could the sound in whenever instead, like most other video editors do. In short, here the pros and cons of this app. Pros: Easy to add captions, effects, and cut parts of the video with Cons: Bad with long form videos, no good way to add sound to your videos, and sometimes can be a little glitchy..RqgstshwVersion: 1.20.0

Convenient but needs workThe control you have over your captions is nice but I wish I could adjust their timing a little. My main issues are with the record button and the app itself. The record button doesn’t respond correctly a lot of the time. You have to REALLY thumb that thing to start or stop recording, and there’s barely any visual difference there. Also you can’t zoom in, or I don’t see how. Then once you’re done recording sometimes the app just gets stuck processing and will not budge. Does not load. Has been processing a 45 second video (not even with captions yet) for ten minutes now. I have to close the app and therefore all my work is lost..EllakazelleVersion: 1.2.2

Has been working good- PLEASE HELPI have been using Clipchamp since September; I’ve made lots of videos and it works good. However, my phone storage is full and I cannot figure out how to move my videos to my computer (to store them there) I tried exporting them but my storage is too full. I’m not even sure if I have a Clipchamp account; it may not have even asked for my email at the beginning. Now I keep getting notified that all my videos will be deleted soon if I don’t update. But if I update, I’m afraid my videos will be deleted. PLEASE HELP!.BrooklynthepVersion: 1.20.1

Love this video editorThis is one of my favorite video editors on my laptop. I’m so happy to see it on my phone. I love the script to voice AI feature, and I’m glad to see it made it into the mobile version. My one critique is it’s missing the option to render audio only. I use that a lot on the windows version. I’m giving it 5 stars anyway, because it’s still awesome, but I hope that feature shows up in an update soon. 👍.Noan EttolVersion: 2.0.14

It’s fineIt’s fine, but it could use some work, for example, some simple motion, tracking, and stuff like that, along with better captions, and zoom features. It would be great if they added a way to go frame by frame or reverse videos and audio. If there is stuff like this, it would be perfect. I already use it to edit videos but I wouldn’t even consider using other apps reversal, and tracking. And on mobile, this isn’t even a competition to CapCut..HdjwbtVersion: 1.20.0

Text editing function not workingI love this app! But it has a bug where I cannot edit the text to make it different colors or have the text with a solid background. That function is above the keyboard in the instructional videos, but on my iPhone that function is hidden behind the keyboard. When I put the keyboard down, the edit functions are there for less than a second, then disappears. Any chance this bug can be fixed?.AdamEricksenVersion: 1.19.19

Really easy, fun and quick!I love this app after using it for one video. I signed up for the paid membership because I like all the extras that come with it. This is exactly what i have been looking for. I only found it because I purchased a new Chromebook and this app was one of the suggestions. I think this is better than Adobe Rush. Thanks again!.Veronica AndreaVersion: 1.6.4

Slight GlitchesI really love this app and it’s much better/sufficient than Clipomatic, but I’ve noticed that when I save the video after doing corrections to the audio, that words that I had corrected or that I didn’t need to correct, end up being wrong. While I was editing, one of my words was “God” but when I saved it and uploaded the video to TikTok, “God” had changed to “garden”. It’s a bit irritating.Lil_nisisinVersion: 1.3.0

What I think about itClam clip champ is great but they need to be some bug improvements like when I play the video because I'm using VoiceOver it freezes voiceover and I can't although this app is great Microsoft does need to fix the bugs.BhwwwwqVersion: 2.1.0

It’s okFirst of all it’s a good app not gonna knock it but I don’t understand why EVERY single video editing app requires paying. I mean it’s free for the most part but the better stuff is premium I feel there needs to be more templates more icons more everything. Definitely needs more variety but it’s ok definitely room for improvement.Yesenia_____ $$$Version: 1.20.0

Not even as useful as the browser versionI’ve used clipchamp for awhile, but using it on mobile is just a pain, can’t even do what I’d used to do on the desktop version, I even use my normal editing software due to the pain that is the mobile app, Microsoft please fix this issue!.TDRPMVersion: 1.20.0

Great program that‘so easy peasyI really enjoy using this captioning app. I find it easy to use. Plus the AI is great. My autogenerated captions require very little editing, which saves me time. A future upgrades I’d love to see is: allow us to record landscape or square video..Gillian WhitneyVersion: 1.7.3

I’m in LOVE!I’ve been using ClipChamp for a couple of days now and I’m so obsessed I legit started captioning all my videos for fun! It’s so easy to use and didn’t have a steep learning curve! I rarely give reviews here but I really love this app and will be telling my followers on Instagram to use it!.VickybarbieeVersion: 1.2.1

Good video editor…Just needs some bug fixingI really enjoy using Clipchamp, I find it about the same level of difficulty as iMovie! Just there are some bugs that are not horrible but just annoying..Katherine SzaVersion: 1.20.0

This should not be free.Legal is really good too, I am afraid to post my video do to the governor in the background though. Sorry for not sighting my translations I am working on my own words out of the concise..LugvvkdixkssnzVersion: 1.19.14

I prefer the PC versionThis version is not very good. It’s limited, there’s not as many features, and you can’t really do much with it. The PC version is my main editing software, and I can’t believe it is this bad on phone. Heck, even iMovie is better than the clip champ iOS version..LeomysticVersion: 1.20.0

MehIts simple to use but you cant scroll through the video and the watermark where it says made by clipchamp every 5 seconds with is annoying and makes it difficult to hear the video i don’t recommend this program at all..Snotkillerh21Version: 1.17.2

Quickest way to create player stats profileThere full capability is on there website, easiest way to create good looking player profiles..60DeviceGuyVersion: 1.19.4

Extracting audio maybe?.So uh, I just think that you guys should add an option to extract audios from videos? It could be helpful since I can’t really find the audios I want to use for my edits? But over all the app doesn’t seem too bad?...Helena and lisaVersion: 2.1.0

Gets the job done, but not greatIts pretty ok but you can only add one audio that overylays everything, i only use this since i cant get imovie. Not sure why the mobile version is like this, the pc one is a lot better..CharliehelpheheVersion: 2.0.14

Only good for very simple editsMissing many features of the desktop version. It is only formatted for a phone screen, so it is useless on a tablet. Good for trimming or adding filters on a phone but not much else..NorthMIVersion: 2.0.17

Great appLove it. I just wish it was a bit faster..NormandyExpressCrewVersion: 1.6.4

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2.3.16

Microsoft Clipchamp Negative Reviews

I don’t like the appI used this app just once now it not working anymore.CyndycocoVersion: 2.1.2

I want the regular Clip Champ back for iPhone & my in progress PROJECTS🤬I NEVER use the stupid “AI” I’ve been using the pd subscription Clip Champ for just over a yr & Loved the regular 1 for my IPhone as of 8hrs ago, I pay for my subscription but I honestly think if I don’t have my projects back I’m 1000% gonna Cancel. This is Ridiculous to not be able to choose if “we” I want to even have or use the AI version‼️I’m old school, I was in H. S. when the internet came out (AOL & MySpace) I hope this only affects the phone, unfortunately I’m wheelchair bound & have my Caretaker take my laptop with them when they leave so I can’t check it for hrs…. So if it doesn’t/didn’t affect my laptop🤞🏻 I’ll change my review or at least delete this 1..TazineaVersion: 2.0.14

This app less feels like a Clipchamp App and More feels like a TikTok video editorLol like as soon you open the app, sign in, and create a video from scratch, the format changes and it looks too familiar to TikTok, and just…. Overall feels like a video creator for TikTok than a video creator for Clipchamp, also, the app is limited from the Desktop/Online version because it has limited features, it’s also harder to use and I wish wish wish you guys would put keyframing into this app with easing literally my videos will look better, but other than that feature I wanted this app version of Clipchamp dosen’t beat the Desktop version.By the Stickboi himselfVersion: 1.20.0

Very unhappyI downloaded this app after a friend of mine who is hard of hearing told me that it’s an awesome app for creating subtitles. My experience with this app has been less than stellar. I edited THREE videos, typed up the captions which took SO long. Only to find that my phone doesn’t give me the option to save the video at the end. I have the most updated version of IOS and at LEAST 30GB of storage to be able to save these three SHORT videos. And the help people have not been helpful at all. Would love some help since I am now incredibly behind schedule with these videos because of this insane difficulty with your app..BobbyGzusVersion: 1.8.1

It Won’t Even Let Me Sign InI don’t normally review apps, but this is just ridiculous. I’ve been using Clipchamp on my computer for a couple of days now and have constantly stuttering and buffering videos, along with the inability to export videos. I don’t know about y’all, but when using a video editing app, wouldn’t y’all expect the app to at least download the video onto your computer? Yes, right? Well, if you what the luxury of exporting videos on the fly, DO NOT USE THIS APP. Absolutely appalling. 3/10.Piercepreston12Version: 1.20.0

Worthless on iPad & iPhoneI downloaded this to my iPad thinking I could work on editing stuff while on the go. NOPE This iOS mobil version of Clipchamp is nothing like the desktop version. You can’t see more than one line and I couldn’t even make out what tools were available. Opening this on iPad is laughable. They didn’t bother making an iPad version so it looks like a tiny phone on your screen. I’ve never been more disappointed in an App. I’d give it 0 stars if I could..LadyButterflyNebulaVersion: 1.20.0

Has PotentialSince I run a business that uses the Microsoft 365 suite, it was only natural that I would want to use this program for video editing. Trying it on my phone has been an absolute headache and I can tell that it has some really good features but, come on Microsoft, you can do better than this. I really look forward to being able to come back and upgrade this rating..MamaBear413Version: 1.19.10

No Ease of UseThis service has major lag, you have to pay if you want to use any little thing, and even after paying you don’t have access to much. Once you’ve subscribed, it’s very very difficult to cancel your subscription, and the customer service is lacking in, well, everything. I do not recommend it at all, be it the app version or the desktop version. Save yourself some stress and just use Adobe or iPhone movie maker..Markek97Version: 1.16.4

Not useableAs I pay for the product on the pc to use while editing videos, this app for iOS is not very useful at all. I cannot add phones when it is important to add for the most detail of some things. Also with all these phones recording in 4K these days, this app can’t even export in 4k it’s 1080 max just doesn’t cut it for me. I’ll have to find something else or just use my pc...SpdnbullittVersion: 1.20.0

Hot mess!Absolute hot mess of an app. Tried it for ten minutes, and it was unable to handle an eight minute video. Did not complete subtitles for the whole video, kept changing subtitles I fixed and edited. Eventually lagged out SO BADLY, it crashed and froze up my phone for an entire minute. Got a little over half way editing the subtitles for the video, and it kept changing my fixes, stuttering, lagging and locking up. I really liked the visual features and ability to add a logo, but GEEZ. Non-functioning app is non-functioning..MikuberriesVersion: 1.2.2

Website is great, app is horribleThe website on a laptop allows you to do features. The app on the cellphone does not. I thought it was a glitch at first and downloaded several times (I pay per month). It only shows basic upload and download. You cannot crop or fade or anything on the app. Use the website, it’s way better..OmgthisisnotVersion: 1.19.15

The app is useless to meI already have a clipchamp account that uses my own password. The app won’t allow me to login with that. I cannot login at all so I can’t upload anything. Furthermore, I’m on an iPhone 11 and the app’s content extends past the edges of the screen as if no thought went into presentation scaling of this app… thus I can’t even read all of the text on the splash screen Don’t waste your time on this. Highly disappointed..MTV SwaggyVersion: 1.18.1

Do not do it. Just don’tIf you dare use this software do not under any circumstance upgrade, i don’t care if there’s a gun to your head, you can never cancel, you can’t even log in to try to cancel, you cannot speak to a person unless you’re willing to wait on one issue for 48 hours. The “log in” screen just redirects to a buy our stuff page. Worst consumer experience of my life. No worries I’m just going to dispute all futures as fraud..NomoresonicVersion: 1.17.0

I don’t understandI’ve been using this to edit videos on my computer, which has been going great, but for some reason my projects won’t show up on my phone even if I’m SIGNED INTO THE SAME ACCOUNT. I reset the app multiple times. It still does nothing. This is ridiculous. Microsoft, can you please help me figure out a way to fix this? If it’s even fixable???.NinjaRedRanger7Version: 2.0.14

Cannot let me record after a second tryIt just tells me that like use one of my videos that I have in my gallery I think they should fix it. If I want to record stuff from that are new why do I have to use some other old clips? It doesn’t make sense I think they should fix it. It’s been bugging me for too long..Marlon is honestVersion: 1.20.0

UselessAbsolutely useless as an editing app. The one saving grace could be that you could get your videos from web onto your phone but you can’t even do that as they’re not connected Update after five minutes. You can’t even unsubscribe from their emails because their SSL is broken on their unsubscribe button. Whoever is the PM on this project needs fired and to never work in the industry again..All Nicknames are taken 5Version: 1.19.4

Why I think its Terrible and a waste of TimeIve had a problem exporting videos and i keep trying and everynow an then it wants to work but Ive contacted support already an wait time says a few hours its been already almost 3 days i dont understand how long it would take someone to help me with the issue im having on their end because davinci resolve never gives me an issue with exporting!!!.HdhdidhVersion: 1.19.10

I would rather not edit at allThis is so bad. I first got it in my PC which was mid but the mobile version is even worse. There is a stupid watermark, and it’s so hard to use. If someone wanted to use a 2 star mobile app they should atleast use the desktop version. I have to use the desktop version for little shorts showing how bad this is. You can’t even add key frames 🤦‍♂️.Blue shark 2828Version: 1.20.0

They say you can request a refund within 30 days, but make it impossibleSpent hours creating a family movie, but when it is exported, it is fuzzy on the edges of every person. No matter how high the quality you select. They say they will give you a refund within 30 days, but they make it impossible to contact them..Lallen0608Version: 1.20.0

Worst Experience everThis mobile/desktop application combo is the worst I have ever used. Just recently got back into editing since high school, using premiere and this sucked. Loading videos into the editor is a pain and the interface and features are awful. Will never use again. I don’t know if Microsoft is still behind this app but they need to shelf this IP asap..Kdub3499Version: 1.20.0

Don’t use if you don’t make short form videosI used this app when I was trying to make a lyrics video when it only allowed me to make videos in vertical, Plus I was not able to add text. If you like making short form content use this app, If not look somewhere else..ChurroCatTrixVersion: 2.0.16

What is the logic?My head is spinning… what is this app? It's completely useless compared to the amazing desktop interface. I want to edit my projects, create projects, upload audio and images based on content that I’ve created on the desktop program. Where is the access to my library of content and so on… It’s apples and oranges… very odd..Not working for my needsVersion: 1.19.14

App is horrendous on iPadI’ve used the PC version and found it to be one of the best free video editors out there, but the mobile app is not made for iPad. It’s similar to the Snapchat app with how it’s made for portrait mode (a terrible idea for a video editor) and lacks many features found on the pc version. It’s simply impossible to use unless you are make short form content..Dumemes9Version: 1.19.14

UI if the all is so zoomed in on iphone14 I can’t use itI can’t find any answers to this issue but I can’t zoom out on the app UI to see the interface or select anything. Everything is exploded huge so I have to scroll around the screen to see anything. Nothing else on my phone is zoomed in. I don’t see anything about this in forums. Hmmm..Lisalyn66Version: 1.20.0

Chimp editorWon’t open on my IPhone 12. Says it’s designed for IOS mobile. Maybe the designers should try on their friends IPhone. Interested how it worked? Tried three times even after a complete phone reboot. I like the description. Would be interested in using it. Maybe that’s why it only has 2.6 stars of rating..Capt.Bruce BVersion: 1.20.0

Update for iPad usageI really like the app, but when my iPad is in landscape mode, the app doesn’t go into landscape. It stays the size of a phone screen. The app will flip over when my iPad is in landscape mode, but doesn’t fill in the screen. If there is an update for iPad on the app, I will start using it..IPad landscape updateVersion: 1.20.0

HorribleIf i didnt know any better, i woulda thought this was a knock off clipchamp app. The group responsible for developing the desktop app seems to be completely different than the group who developed this mobile app. You can’t even add an image to your video… and if you try to add a watermark, the app completely crashes. What a joke..PekkkoVersion: 1.20.0

Cant cancel subscriptionAbsolute scam have been trying to cancel subscription on iPhone but they have made it almost impossible. If anyone knows how please let me know. Extremely shady that I cannot cancel my subscription on iPhone. Do not recommend until this is fixed (started sub on desktop cannot cancel it on mobile ABSOLUTE scam).Adow18Version: 1.16.3

It was ok...I enjoyed this app on pc, so I figured it would be great on phone too. I was in the middle of editing something and the whole app crashed trying to create a transition. Wiping all my progress down the drain. Works great when it does.Asslickers59420Version: 1.19.17

UselessForce you to login to sell your info cannot export audio (only reason i wanted this) imovie works better audio/video clarity is 100% superior then this trash..ChotchKamVersion: 1.19.15

Better alternatives/this version sucks.No reason to use this version of clipchamp. You only get 5% of what makes clipchamp well. Good. Aka: literally everything from the web version Try literally anything other than this..Peppino SpaghettiVersion: 1.19.14

Not like pcIf you are an Apple user (yes you are) don’t use thaïs app you can use iMovie or clips for free They are better They are free They are apps made by Apple You don’t need to log in If you are a mac user like me use iMovie beacause to have this app in your Mac you need to download chrome just for this. Ok this app us ok for chrome user or pc user but not Apple user like me that use safari.Look at the bugVersion: 1.19.14

Worst Video App Do Not DownloadThis app should not be on the App Store. It is very buggy and slow. I spent 5 hours working on a video when the app crashed when I tried to export the video. After I restarted the app all my hard work was gone. Highly Do Not recommend what so ever :(.BacescoVersion: 1.19.14

Music problems, app crashes, problems during exports,Has too many problems when it comes to editing videos and using audio, bought the membership to use the paid audios, I can’t even use it sometimes it gives errors on the music tracks and tells me to replace the music cause suddenly the audio file isn’t available… completely useless and set me back for my projects and wasted my time many times..Jopchoy1Version: 1.20.0

Missing Import Audio filesMissing the feature of importing audio files. Pretty useless software without it..Saahil kapoorVersion: 2.1.0

Captions don’t workSays error every time I try.LeadarleVersion: 2.0.17

Crashes every timeWhenever i try to transcribe media,it crashes and don’t support it.worst experience,don’t know how microsoft made this garbage for iphone.Sukh2021Version: 1.20.0

Worst app ( do not download or create videos on)It’s the worst trust me.Eyra.cVersion: 1.19.14

Can’t use on my iPhoneThe screen and typing is so big I can’t use it on my iPhone but it’s an app for iPhones?! I couldn’t even finish the login process as it won’t shrink or fit on the screen. I had to delete the app instead..Seller on FBVersion: 1.19.12

Not working!! Waste the time!After combining videos, I couldn’t play to review. When I wanted to export, it said something wrong and told me to connect developers. I deleted and reinstalled the app, I could play the video and export in the first time. When I wanted to play again, no response and could not export anymore!!! What’s wrong with your app???.Play gameVersion: 1.19.3

New updateI absolutely HATE the new update. I loved it before. I use it to put captions on tiktok and it was great because it stayed where you were editing text, let you type, then picked up where you stopped. The new update changed so for some stupid reason it RESTARTS every time. It’s so infuriating. I don’t know why anyone would like this better. Please change it back.AshleySinderVersion: 1.8.0

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 2.3.16