Tread® Customer Service

Tread® Positive Reviews

Lock ScreenMaybe it has it and I can’t find it but it would be great if there was a Lock Screen or maybe a way to track it if it’s stolen even if it off. I don’t have doors or a top and I don’t want it stolen. If it was it be great to get it back.44nickname1Version: 2.08.30

Best yetI frequently plan multi-day group rides (road touring) for me and my friends. We’ve used Google Maps, Harley GPS and Indian GPS in the past. This is by far the best app I’ve used. We can plan the days ride while sitting in our hotel or a bar at night on my iPad. It will automatically sync to the cloud, then to my phone and from my phone to my Zumo XT2. Once you get used to adding waypoints, stops and shaping points it’s a breeze to use. If you’re planning a long ride in a place like the Ozarks it helps to break the route up into several segments with “stops”. The stops can later be changed to shaping points. Loving it!.DredwoodworkerVersion: 2.08.30

So Far..So GoodBut all these Apps want you to rate them before you have any real experience, with them…so be careful of the 5 star I gave, as while I’ve done “home testing”, I’ve not done the real world trail testing, yet. Garmin was “hot to trot” for a review so I gave one, but I’m not going to lie for them..BitManglerVersion: 2.08.29

TreadsTakes a while to figure out how to use it properly, but once you do it is easy to work with..TaittotzVersion: 2.08.30

Very smoothI really enjoy this app. It’s just what you’d expect from Garmin. Basic user interface, but powerful features when paired with their device..SFClaflinVersion: 2.08.30

Great options easy to useThe app is super easy to use with the Zumo XT2. I like the easy windy road feature to create a route. I can use my iPhone to create the routes and then easily syncs up with the Zumo XT2..VytecVersion: 2.08.37

Works smoothlyI get traffic alerts, and text messages from my wife seamlessly. Very happy with this iteration of the software..One OhmVersion: 2.08.37

Washington BDR & BeyondLove the Garmin Tread app! easy to plan your routes and transfer to the motorcycle mounted Garmin. I use the Zumo XT 2. Customizing routes to explore the Pacific Northwest has never been easier and frustration free..Awesomebunny84927383Version: 2.08.29

Lacks useful featuresIt isn’t that useful unless you’ve got certain Garmin devices. For example it’s hard to get a list of nearby campsites and filter them. Hope they improve it..RobgenVersion: 2.02.21

TreadThe Garmin XT2 and Tread app are just about perfect for moto travel. I have tried many alternatives. No laptop required (sorry, but BaseCamp is past it’s prime). Tread makes GPX management simple..John SmallberriesVersion: 2.06.22

Garmin treadWish the gps had same coverage as app satellite wise and didnt have to download every 5 miles.Cody99712Version: 2.04.39

TreadPerfect device for Off-road vehicles. I track all my routes and keep them on the tread app. Love this thing..ATK22224Version: 2.08.29

Garmin treadI haven’t been able to use it on the trails yet but long distance trips it has been a life saver.Baysildier583Version: 2.00.13

Baja racingThis is not perfect but it is the best so far and I hope they keep working on it.Scrap’nVersion: 2.08.29

Tread app with garmin xt2I really like both the app and the GPS. Very user-friendly and intuitive so far so good..Diver jimVersion: 2.08.30

Best companion to your XT2Love the integration with XT2 and easier to plan routes than on the device..BhmpowerVersion: 2.08.30

EasyAwesome functionality.Don jardinicoVersion: 2.06.22

Great appLove this app. Makes it simple to save and share tracks..JeffconstructVersion: 2.08.35

Best on the marketVery user friendly. Excellent app..DesertRain007Version: 2.05.23

Great app and device.Thumbs up.J/AkVersion: 2.05.20

Great appThe best I have seen..Treaddy bearVersion: 2.04.38

Decent app, where is landscape support?Snowmobile trails are not preloaded, you need to manually update them.GotimemcVersion: 2.04.39

Garmin xt2.Works great !!!.Jacber69Version: 2.08.30

XT2 and treadFantastic!!.Put1inVersion: 2.08.37

AwesomeAwesome!.SharkfootVersion: 2.06.21

It’s not an intuitive app, they need to take lessons from AppleThe Garmin Zumo XT2 with the Tred App is interesting. You definitely need to watch YouTube videos to understand the basics. The Tred app sometimes will not connect to the Zumo, which means you’re not getting live traffic. Overall, despite the steep learning curve, I’m liking these Garmin products..BC UnhappyVersion: 2.08.29

StokedI haven’t used the app much but was extremely happy when i found a way to get all my old info off my old gps and on the app then boom onto the new unit winning app lets me plan and look at trips without having my gps in my hand..Moose_GVersion: 2.09.52

Garmin xt 2Super gps et tread complete bien.Ungo1970Version: 2.08.37

ExcellentGreat app!.StéphaneLafranceVersion: 2.07.41

Screen rotateCan you allow the app to rotate with the screen? Currently you can’t use on iso with phone sideways?.Canam animalVersion: 2.06.22

ImpressiveI have had many gps units and this one by far is the best. Easy to use and can travel in whatever vehicle I am in including my quad and my motorcycle..Jero1972Version: 2.05.23

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Tread® Negative Reviews

Useless for ACTUAL adventure and navigationWe took a garmin tread and inreach into remote Alaska. This app and hardware are completely useless. Nothing works unless you are connected to a cell or internet connection. Message between inreach devises on ANT+, nope. Mark a waypoint have it available to the other users, nope. Mark a way point on the inreach navigation on the tread in the sxs, nope. Maintain participation in a multi day ride, nope. Rejoin a ride (without cell signal), nope. Access basic help documents on setup or configurations, nope. Navigate to a waypoint from your phone connected to the gps via Bluetooth, nope. Sync waypoints, nope. Real time compass(from the gps to the app), nope. (Good thing we brought an actual compass) So an gps app that requires a gps provides no actual navigation function without cell signal….ummm so what is the point this hardware and app? If I have cell coverage I’ll just text the person. Share pin on Apple Maps or Google maps. Sounds like garmin needs to make there engineers through navigation training that stretches beyond the garden walkway at HQ in Olathe..KeepItRealAlaskaVersion: 2.08.37

No save button or route optionsI’m not sure if this is a bug or not, but I looked at some older videos of the application being used and there’s a save button when you try to create a route. There is no way to save any route that I create on the phone app (there is also no way to load a route as far as I know). older video walk-throughs of the app show a save button as well as a fast and adventure button on the bottom when you’re creating a route. Those don’t exist anymore and haven’t for the last few versions I guess. that fact, render this app almost completely useless..Pup MoxVersion: 2.08.37

Extremely disappointingYou release an update that includes great rides… the ONE in north Georgia has 40 miles each way of of boring slab, you miss almost all the scenic roads, you don’t have the dragon? Garmin … always so close, but so far… I wish they had competition or someone made a phone that worked with gloves so the could become irrelevant..Old Crit LoverVersion: 2.07.33

The most un useful app there is for guidanceI have used many Garmin products, including the Aviation garmins. This is the most unintuitive app there is and even worse, It goes along with the super expensive Garmin tread GPS. My free Apple app on my phone is much more accurate than either of these. They have a chance to make these apps really useful but they didn’t..BreckFamilyVersion: 2.08.30

Limits on map detailsSome map details, such as popular paths, are not completely shown. There is a square region of my city that has the popular paths but outside this region the purple lines stop This also makes it not possible to fully plan your route a long distance route..M.ruiz2Version: 2.07.40

Does not transfer to XT2 correctlyNot only myself but a number of others on Facebook have noticed that routes are corrupted when uploaded to the XT2. They come out as empty and can not be seen on the map. Big problem as this is the only easy way to load gpx files to the device..CiddennisVersion: 2.08.28

Not working with iOS 18.0.1When trying to select vehicle type no options appear and you can not go forward or back. Unable to add tracks to unit from iOS.DB-727Version: 2.08.37

Searching returns no resultsI’m entering specific places to search and no results are returned. Useless. Update: I use a password vault so my passwords are huge. Installed on an iPad and was going to log in, but paste of password is not supported. Not okay!!.TimbedowVersion: 2.08.29

CrashingApp regularly ( almost always) crashes when using. Also, for people with bad eyesight, please have an option to make text larger.NuclidicVersion: 2.08.29

Terrible AppAbsolutely hate this app. It appears to me that somebody developed this app to provide the absolute minimum features and functionality to be classified as a route planner. Might be ok for short off road rides..Lost in KuwaitVersion: 2.06.22

Route planning from iPhone is terrible!I should be able to add a waypoint by address or from my existing waypoints. Navigation by pointing on a map on a tiny screen is ludicrous! Look at how Apple Maps or Google Maps work. I should be able to search by address or existing waypoint. The Tread Overland does seem to have a better UI, but its route calculation is abysmally slow..Astro.daveVersion: 2.08.29

C’mon Garmin 😩Very disappointing. I have the Garmin Zumo XT2 and working with the Tread App is difficult, not intuitive and motivates me to find another solution to Garmin as my GPS device..G hi dVersion: 2.08.30

Useless in Central AmericaNo roads shown in Central America apart from some when very much zoomed out, rendering the app useless for route planning in the region..El skilletVersion: 2.08.29

Needs Update !!This app seems to cater more towards off road riders and campers. I ride a Goldwing and this app is difficult to use to make routes. It needs better or more map layers of just streets and roads, paved roads. And many times If I zoom in on a road it never even displays the name and thats very frustrating. I have to use my SCENIC APP to make routes with and send it to the TREAD APP and then hope my New Zumo XT2 will follow the route..WorkharddieproudVersion: 2.08.30

Crap!!!I got a new Garmin tread, $1200.00 devices and it wants this app… but the app is stuck wanting me to select my vehicle on the app, but there is no options that actually load…. And will not let me pass this point… Also the device keeps forgetting all my info and devices why I am trying to set it up and goes into demo mode….KizzelmeVersion: 2.05.23

Extremely Frustrating AppI create a route. I use the shaping tools to make it go on the roads I want. It works. Then 2 days later and the night before my ride it changes the whole route to a bunch of useless loops. It also refuses to calculate the route the way I want it too. It constantly wants to add shaping points at the end which will calculate but it I add them in the middle it won’t calculate and either gives me an error or sends me in some giant loop. Extremely frustrating after spending $600 on this GPS..SilentexpanseVersion: 2.08.30

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