Samsung Frame Art Tool Customer Service

Samsung Frame Art Tool Positive Reviews

Access to all photosDeleted it before using because it requires access to all photos so I have no idea how the functionality actually works. Not worth sharing all the extra data. There are web based design tools you can use to crop an image to 3840x2160 px without relinquishing your privacy..MannaMannaMannaMannaVersion: 1.91

Actually Works NowApp actually got my photos to size perfectly for the Samsung art screen. Everything else was a nightmare because I decided to do my screen vertical and it just never quite worked right until I got this app. Put your photos through this app and resize them and save them back to your camera roll then upload them through the SmartThings app for Samsung and it works perfectly and smoothly..LeWolfeVersion: 1.91

In need of supportThe app states it supports family sharing but it won’t work for me. I do not see the ‘feedback’ option to share proof of purchase. Please advise..MS19761974Version: 1.91

Works PerfectlyThis app is dead simple to use and works for both vertical and horizontal pictures. I upload all my pictures with SmartThings without issue..DishawbrVersion: 1.91

Thank you!The Samsung Frame TV’s software for uploading pictures is awful. This app makes resizing and uploading photos so much easier. Many thanks..ChrisBriscoeVersion: 1.71

AccessWhy does it Require access to ALL photos on phone when only a few are desired ?.MuteduserVersion: 1.9

How do I purchase unlimitedNo way to purchase unlimited resizes. Please let me know how to do it. Thanks.HuegirlsVersion: 1.9

Thanks!!That was so incredibly easy, I immediately paid for unlimited resizes! Awesome!.Mara22331Version: 1.9

Thanks; great appSuggestion: batch convert (paid version?).MickeydubaiVersion: 1.8

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Samsung Frame Art Tool Negative Reviews

Should not need access to all photosI purchased this app and had been happy with it. A recent update (possibly iOS) has made it unusable unless you grant access to all photos. There’s no reason for this requirement. I’ll happily update this review once the app has been fixed..BusinessReviewerVersion: 1.91

Two show stoppersOne: Does require Samsung bloat ware to upload images. Two: Requires access to all images. Bonus third: Wants money after a handful resizes. Suggestion: I’d be happy to pay a dollar once to get an uploader to my Frame. Resizing I can do within iCloud. Thanks for listening😀.Peter from the CruzVersion: 1.9

Does not work with IPhone 13 ProMax photosUnless I am doing something wrong, it does not work. Takes about 25% of photo and allows cropping from that point only. Useless..Bullwinkel483Version: 1.9

Privacy issuesThe app needs access to all photos? I find this simply hard to understand why..FartyBoy415Version: 1.91

Won’t use without privacy changeNot handing over all my photos. Fix this if you want people to use it.KmgastonVersion: 1.9

Privacy issuesThe app demands access to ALL of your photos with no options for limited access. Absolute privacy violation and gave me the creeps..SouthernDame2Version: 1.91

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