App Customer
Service

Invisalign Practice App Customer Service

About Invisalign Practice App (Align Technology, Inc.)

Easily manage and prioritize your day with the Invisalign Practice App. Do daily tasks on a simple intuitive interface, integrated with the Invisalign Doctor Site.

FEATURES:

- Start on your dashboard for an overview of key patient tasks

- Grow your practice with Invisalign Connect
- Create patient profiles and capture records

- Receive information about case applicability with Invisalign Go

- Remotely monitor your patient's treatment progress with Invisalign Virtual Care

- Conveniently meet with patients and prospects using Invisalign Virtual Appointment

Note: This application is intended for Invisalign providers only and not for Invisalign patients.
CategoryMedical
Release DateOctober 27, 2021
Latest Version5.6.3
PriceFree
Age Rating17+
CompatibilityRequires iOS 16.0
Last UpdatedJune 5, 2026
Size266 MB
Supported Languages (11)
EnglishFrenchGermanItalianJapaneseKoreanPortugueseRussianChineseSpanishTurkish

What's New in Invisalign Practice App (v5.6.3)

See summary in Newsbites in app

Invisalign Practice App Contact Information

To reach Invisalign Practice App customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.

Company NameAlign Technology, Inc.
Company EmailComing soon...
Customer ServiceComing soon...
Social MediaFacebook / Twitter

Invisalign Practice App Subscription, App Deletion & iOS Support

How do I cancel the Invisalign Practice App subscription?

Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select Invisalign Practice App from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.

How do I delete the Invisalign Practice App app?

Touch and hold the Invisalign Practice App icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.

Invisalign Practice App purchases, refunds and billing issues

Report billing or refund requests for Invisalign Practice App through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the contact information above or the Invisalign Practice App App Store page.

Distribution of Invisalign Practice App Reviews

Of the last 20 reviews shown, 45% are positive (4–5★) and 55% negative (1–3★). App Store overall rating: 4.9 / 5

5★ 8
4★ 1
3★ 2
2★ 4
1★ 5
Most mentioned:photosnewphotomodeworkingoldeasybadupdatepatients

Invisalign Practice App Positive Reviews and Ratings

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Office Manager

Using the app makes it quick & easy to gather our information!! Highly recommended!

AaziyahsMovvaVersion: 2.6.0
Need landscape mode

I like the app. But we have iPhone photography lights the need the phone to be in landscape mode. And honestly most intraoral photos are better taken in landscape mode. Yet the app is only working in vertical mode. Please make it work in landscape mode.

Cptn nimansVersion: 5.1.3
Invisalign has made orthodontics much easier to maintain for patients!

My patience so far I have enjoyed the ease of changing trays and looking at the results!

De-AnneVersion: 2.2.2
Dentist

Once you get use to it becomes very easy.

Dr MacíasVersion: 2.5.0
Easy to use app.

Approval or Retake makes for no second guessing and ease of acceptance!

DocLHNVersion: 2.7.0
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Need improvement

Hi We need to check and view the real clinch check so kindly try to update it on specially when we have a lot of cases Like new and refinement Regards Prof BAESHEN

Prof BAESHENVersion: 2.2.2
Awesome

So easy to use!

Luna DentalVersion: 2.7.0
Doctor

Love the app Beautiful

Poorni 68Version: 2.3.0
Wow!

Awesome results!!

Mama SomaVersion: 2.8.1

Invisalign Practice App Negative Reviews and Ratings

Bad app update

We just began using the app in the last couple of months and loved the ease of use with taking the photos with us control. The recent update is not very user-friendly and does not snap the picture quickly. The new update to the picture taking is entirely too sensitive and it’s not giving better. Smile mock ups. What we’re finding is it is annoying the patients. We would prefer if we had an option to go back to the other way of snapping pictures as it’s more user-friendly.

Billiej12003Version: 2.4.0
App not working with my iPhone 17 pro max

I’ve been using the app for years with great results, but I recently upgraded my phone to an iPhone 17 pro max and can’t take pictures. When I try to capture the photo it shows the picture as all black, instead of the patients face like it should. Please fix.

So hfcchuVersion: 5.5.0
Not Working As Intended

Patient pictures taken with app are not syncing with your website. Very frustrating. The old app photo Uploader was better!

Gigigigigik76Version: 2.3.0
Portrait photos not working

IO photos are fine, screen turns to black with profile and extraoral photos

LocodentistVersion: 5.5.0
Bugs With Photos

Lots of trouble uploading photos and exporting photos.

NoBuck12345Version: 2.3.0
Where is Dropbox?

Just switched from the photo uploader. It needs Dropbox support to work with my existing workflow in the office. I export photos to Dropbox. Other features look promising.

Dr. FienmanVersion: 1.4.0
Not Functional Appl

The old Invisalign obit app worked great since the beginning for us. This new app was rolled out and without warning the old app stopped working . This new app will not allow us access to old patient photos . We cannot take new progress pics or start new cases. The photo option opens but no matter what I do it will not allow us to start taking pics. The old photo app was great as practitioners we should be allowed to continue to access it and pics in it , which we currently cannot. Trying to put photos, rx and all records in this new app seems to be a bad idea . I would stay away from this app.

Doctor OrthoVersion: 1.8.0
Subpar App

Align technology is forgetting that they are catering their service to people who are used to using apps such as Snapchat, Instagram, etc. This app is missing two very basic functions: notifications and categories of patients. They need a major improvement just to be an average app.

Miracle HandVersion: 1.7.1
Disappointing start

Don’t really see how this app replaces the Photo Uploader app. At first this appeared promising, but very it was very disappointing to use.

MacorinVersion: 1.8.0
Login doesn’t work on Android

Our login works on the iPhone but not on Android.

Nyc-dentistVersion: 1.7.1
Really Bad App

New app is really bad I don’t think they beta tested it before rolling it out totally non functional previous app was great

Shaila rVersion: 2.0.0

Invisalign Practice App Screenshots

Invisalign Practice App iPhone Screenshot 1
Invisalign Practice App iPhone Screenshot 2
Invisalign Practice App iPhone Screenshot 3
Invisalign Practice App iPhone Screenshot 4
Invisalign Practice App iPhone Screenshot 5