Dēzl™ Customer Service

Dēzl™ Positive Reviews

Great AppI just bought the Garmin 1010. It doesn’t have all of the stuff you may find in Google Maps, or Waze. But it offers A LOT of things that are necessary, like traffic and you can add your Pilot and Loves accounts (which I have, very helpful). It also provides other real time updates to the GPS, like weather (I think that comes from the phone) and notifications from your phone which I find really helpful. Truly, it does what I need it to, and it has more than enough for what I’m doing with Trucking. :).SolarisblackVersion: 4.04.10

The app is not bad, but…This app in nice but not perfect at all. First, it needs a UI redesign. Cause it’s looks like back in to 2010… common guys, it’s 2023, there a lot of apps with amazing user interface!!! Second, please, add more features! Third, you are a HUGE company! I don’t believe that you don’t have enough resources to upgrade your app! There is a thousands of truck driver who’s use your GPS device, so please do something to upgrade your service! And that’s I didn’t even mention your slow working gps navigation! For this money it’s should work at least like some Samsung smartphones/tablets, but not like cheap Chinese smartphones for $150! Thank you! Hope you will fix it!.MAXR0CKVersion: 4.04.10

It’s a nice app to send addresses overIt’s a good app to send addresses over but I just wish it gave us the ability to edit some address locations and update some new roads/routes as well. It frustrates me that the Garmin has to tell me to turn around many times when it thinks I’m on a dirt road when I’m actually on a newly built highway. It also frustrates me that many times the address for the building is not even close to where the trucks entrance is at. So it would be really nice to be able to create a pin of where the actual trucks entrance is at so that you’re not scrambling around last minute trying to figure out where the entrance is and which way to go..SunWuKing07Version: 2.00.07

Working Hard on SWI’m elated with my Garmin Dezl 800 purchase. It’s simply the finest experience you can purchase, these days, where you can get an actual support person on the line in less than 5 min (all cases)…AND they take driver feedback VERY SERIOUSLY. If you make improvement suggestions, don’t be at all surprised to see Garmin incorporate in some manner (solving your wish list). My wish list has been whittled way by Garmin..I’d have to sit down and think very carefully, now, to even come up with 1 wish list item..BitManglerVersion: 2.00.07

At least this one worksI had a Garmin Dezl 580 LMT-S I always had issues with Smart Link to a certain extent especially trying to pair once it was hooked. It was fine. This is doing a lot better and I’m liking the GPS is taking me a little bit better routes than the other one would I have the Garmin OTR 610 perfect size and it works wonderful. Routing is great so far and the app just told me I have an update for the GPS that’s a huge improvement right there..PcCertifiedVersion: 2.03.12

What a great trucking tool to have!This thing is awesome, I wish it was around 20 years ago when I started driving a big truck. I have an iPhone 11 and when I walk away from the garmin then come and ready to leave my spot the BLE doesn’t connect and I have to do it manually, other than that it’s great I love that you can see what you’re stop looks like before you get there..Rgibson1212Version: 2.07.30

Garmin DezlLove this GPS, I drive long haul tractor trailers for a living and this app and device has real time data that has redirected me from traffic jams and road limits for trucks. It has paid for itself 10 times over. I won’t go over the road without it. It won’t let you down and will save you thousands of dollars in tickets. A must have in this business..NorydurtVersion: 4.04.10

PLEASE UPDATE YOUR APPOk love that the app works well but man there is such a lack of features. I don’t understand why there can’t be more control from the app. Why can’t I see my saved locations? And plan route from my phone. Just seems really simplified and could definitely be better. With the amount of money you guys charge for these things you would think that there would be more put into the app. But what do I know I’m just a truck driver.Willy 1 3453Version: 4.04.10

Otr700Truckin 4 years, but 3 years with dezlotr700. Very reliable on bridges, routes, connects to phone in many ways, its like a laptop if you know how to use it. Do your updates on the gps and never leave home without it. This thing has saved me many times, and to be honest its trustworthy. I wonder can you jail break this thing though????.Hollywood44$Version: 4.04.10

Good overall but one issue I’m dealing withThe new app overall is going good for my OTR1000, but no matter how many times I sign in and out, the gps keeps telling me to sign into my love’s account on the Deźl app to see rewards on the gps screen itself. I’ve don’t that several times and it still keeps saying to sign in on the app to view them. It works fine with my pilot/FlyingJ app, but not the Loves one. Please take a look at this!.Hotrod1111Version: 2.00.07

App works great! Huge improvements!!!I use the Garmin Drive app with the Garmin DEZL OTR 700. In the past updating Garmin products was a nightmare. I almost gave up on the brand several times. BUT I DIDN'T. The Garmin Team has obviously put their minds together and achieved success. Updating Garmin products and apps work really great now and they are constantly improving on the details all of the time now. We put over 100,000 miles on our vehicle every year because of the business we are in and the Garmin GPS’s, Dash Cams and Garmin apps are a huge asset and tool in our life. Thank you Garmin Team for continuing to work hard, and stay dedicated to your customers. We depend on You! Chris And Patricia Shark Management Group LLC.SMG LLCVersion: 2.01.28

Great Unit!Unlike one other I had before, this functions as it should. Recalculating route is very fast, usually in mere seconds. I do wish it had better printed instructions, but it is very user friendly and I have figured out most things! I highly recommend this over competitor products!.Spitzie64Version: 4.04.10

Why does it have to be so Seclusive!?The app works great with th few things it will actually let you do with it. Don’t know why it has to be so seclusive and not let you add other devices that you use along side the GPS every day like a dashcam. It’s sad that all you can use the app directly for is sending an address to the device (no ability to build or edit an entire route). Just seems like it has soooo much more potential to be this thin of an app..CooperswVersion: 2.02.04

Great improvementI’m coming from an old dezl 770lm. This 1010 is a game changer. Here is what I like. - the screen is bigger - the app on the phone that can be use for multiple purposes ex updating the software, sending the address of your destination from your phone .. etc - much stable than the other brand..YeythribVersion: 2.03.12

So far so goodWorks pretty good I have just been using my gps now for a couple of weeks still getting to trust it so I also still use google maps to compare my routes but it has saved me from turning on roads that I’m not allowed on in my truck.C.P.87Version: 2.07.30

It’s a startNot entirely sure why they needed to put out a new app for all this, but the integration of having pilot in Loves is a start the fact that you can only view your points and find locations Kind of makes it useles. It would be nice if they can get the new apps to function like the apps would on our phones like Daniel to pay for fuel from the Garman reserve a shower and see how many showers are available.RayvonpVersion: 2.00.07

Pretty goodLive traffic is great hooks right up to my iPhone. Very accurate. Works like a champ. Otr 800 is awesome I was skeptical after reading some negative review from the windshield mount to connection issues. The windshield mount is great doesn’t move or even budge. The connectivity is great haven’t had one issue..OH AFFIRM NO!Version: 4.04.10

NotificationsI cannot get the app to send notifications to my navigation. I’ve tried everything to no avail. I’ll click the notifications button on the main screen but it keeps saying “connect to the dezl app to receive notifications”. But it is connected. Everything else including live traffic works fine..LanBoAnLiVersion: 2.07.30

Always ready to get you back on the road, no hassles.Good app, connects right away, never a hassle to setup every morning or anytime of the day to get on the road. Live updates and reroutes come in quick before you get stuck on retention time. Awesome tech!.Tim FuelVersion: 4.04.10

Not bad but not perfectI like this app but creators can you add function like google maps and Garmin Dezl navigators touch and hold on screen for opportunity build trip to this point. Some time we (truck drivers) get load to new buildings that not already yet marked on the map properly. And this way will help us adore your app more..Jonny KingmanVersion: 4.04.10

Garmin 500Reliable, accurate & easy to work. I love how I can see so much stuff that is ahead of me, like truck stops, rest areas & red light cameras. It makes driving a lot easier & not so stressful. You are in good hands behind the wheel when you have a Garmin.LilDmpVersion: 4.04.10

Simple once you get the hang of itIt was hit at miss for a bit, especially after I received a software update, but then I realized that the app that goes on your phone can be used to make things easier.Dmanslayer5Version: 4.04.10

Great productIt’s a Garmin I’ve had one before and they are an excellent product. I highly recommend it . It connects to your phone and Bluetooth so no need to see multiple devices while driving . Very accurate and good screen size ..Michael LawrwnceVersion: 2.02.05

App amazingIn order to actually find addresses use the app! If you type the address in the Garmin device it self nothing shows up! The app is amazing! Connect thru Bluetooth and send to your Garmin device quick and easy! I love this app.Danielle123446Version: 4.04.10

Garmin Otr810I really do love the live traffic. Sometimes Garmin , like others , can give you a false address . I’ve even found Apple Maps to be slightly unreliable at times but that’s the world we live in . Happy with Garmin for the most part though.14711471bTVersion: 4.04.10

FlawlessGiving an honest review after about a month and change using with my DEZL OTR710. It pretty easy to use. Has gotten me lost, there are some roads in less populated areas that should be updated as no truck/bus allowed but I can’t blame that on Garmin..IllestDaiVersion: 4.04.10

OTR700I just got it two weeks ago and love how it keeps up with my time. I work hauling Equipment in and out of the woods on job sites and the roads are not on the map but I can follow the blue trail line to get me back to any job that I save in my favorite. I wish I could get the map on satellite view and could see the road on the wood map.Dental lab TechVersion: 2.00.12

When only the best will doI purchased a Garmin 4 years ago and just recently bought a new and improved version. Technically changes everyday so you can imagine how happy I am to have one that has the newest technology..TommynumbersVersion: 4.04.10

New CDL navigationI had a CDL navigation about 15 years ago. Lots of changes. Have it on my first trip. It’s awesome. Easy to read gives me the best traffic updates I drive a 56p motor coach and nice to see it has a bus option. It’s expensive but worth it 👍.Tbbradley13Version: 4.04.10

Great app and gpsSuper easy to use. I have to use it a lot for my job so being able to put in the address from my phone without having to take the gps off the mount is a huge help. 10/10..Tony Tank CruzVersion: 4.04.10

Very HelpfulI like the app as it gives me up to date and timely updates for traffic information. It keeps me informed on road conditions based on traffic accidents and congestion well in advance. Highly recommend.Haystack704Version: 4.04.10

A necessity for every trucker.I like how this works with the phone and gps unit. Find address on phone and send to gps device with the click of a button. I hate typing into gps unit. That is for cavemen stuck in the Stone Age, I am living in the future like the Jetsons.AnnunatiVersion: 2.03.09

Good BuyIf I’ve been lost with Gamin Dezl it because I screwed up. Just updated maps and it seems to be having a bit of trouble knowing where I am but wakes up pretty fast and gets on track. Be lost without it.Scraper#43Version: 4.04.10

Third GARMIN gpsThis is the 3rd Garmin gps I’ve owned in the last 8 years and I am very pleased with with the quality and durability of the otr 800. It offers quite a lot more functionality than the previous models. I would recommend it to anyone..19Classic99Version: 2.01.27

Love my garminsAfter playing with my devices. They now hook right up to my app and each other. Makes driving a truck a lot easier and hands free when I need a little pick me up.Geminigod26Version: 4.04.10

HarmingI love it with the updates and traffic alerts. I wish there was a mute button. Also a way to give feedback for map errors and updates since I travel all 48 states and I have found some inconsistencies. But compared to the 2 Rand McNally 750’s I own and have quit using yours is the best. Thanks.GordonDennieYoungVersion: 2.00.12

Very good appIt’s very good, convenient and easy to understand and maneuver. I use it everyday with my Garmin OTR700. It will display my text messages, I can read them, play them and answer them without touching my phone at all..Reggie4god2004Version: 4.04.10

So far so good I’ve had it for about a week, only thing it doesn’t give you different route options.Needs to have the option for alternative routes.Cisco93906Version: 2.07.30

Truck DriverHave my unit for three months so far! I haul very expensive high performance boats from Florida to the New England states. Works terrific and has so many options when you pare it with your phone! Best GPS I’ve ever used and worth the price!.DonzidaveVersion: 2.03.12

AwesomeCan plan my route from the sleeper, see my points from love’s on the screen shows all in the area I can honestly say the competition used to be my first choice I’m not sold and’s will continue to be if stays like this..Biggz DallVersion: 2.00.12

Good jobWorks great. Only thing I have found that could be better is I have a 1000 Dezl and a new 1010. You can not connect both to one phone at the same time. Other than that all good!.AaemikesVersion: 4.04.10

DetailedLiterally everything is amazing! But it would be nice to be able to use the app to search truck stops up ahead of your route...John123456816282Version: 4.04.10

My copilotHad it for 6 months and it me right where i have to be!! I had a few different truck gps’s and this one beats everyone I had by far!!!! I recommend this gps to every driver!!.Mallik772Version: 4.04.10

Best one yetI have owned many garmin and this app and garmin gps works just about seamlessly. Could use a little better user guide but mess around a little bit not to hard to figure things out..Navin103Version: 4.04.10

AwesomeThis is the best GPS that I’ve ever came across the only setback I have with it is that I wish it could take you on shorter routes when driving a commercial vehicle if that’s even such a thing.Adonis 313Version: 4.04.10

NiceI enjoy the Garmin I purchased. I easy to use and dependable. The traffic alerts have save me a couple of times on being hung up in traffic The one thing I wish it had was a better data base for truck stops. It misses a lot..Wind mill tilterVersion: 4.04.10

Very helpful appI’ve been driving trucks 5 months now , this app as well as my Garmin gps have been my friends , cannot go out there without them ..Daroman93Version: 4.04.10

A little sketchy but works if you baby sit itSometimes you need to check if the app is connected to the device but seems to work okay when it is for software and traffic updates..IT_WranglerVersion: 2.02.04

👍🇺🇸👍.Varinder sallanVersion: 2.07.30

Easy to useGreat app to look up addresses and locations just wished you can use the map it shows you to click on businesses your delivering to when the name doesn’t pop up on search.JasP160425Version: 2.07.30

Love it!!!⭐️⭐️⭐️⭐️⭐️.Jass SagguVersion: 2.07.30

EasyVery easy to use from phone, just copy directions from google app and that’s it. Thxxx.SsghatorhaVersion: 4.04.10

LikeJ’adore l’app mais la map pourrais être un peux plus modifiable comme Google pour voir mieux.LyolyonnaartVersion: 4.04.10

OTR Garmin 1010I learned how to do everything yet, but I’m very impressed and wish I had learned all this three years ago ..Joe Tree #Version: 4.04.10

Easy to useApplication makes the use of garmin device easy and enjoyable No more hassle of typing something wrong and struggling to find the addresses.Manraj hundalVersion: 4.04.10

GreatThey help ,who your work easy👍.DeepvirdiVersion: 4.04.10

Garmin gpsAm totaly setsfied with garmin gps.Ds6400Version: 4.04.10

GreatOnly criticism is it keeps signing me out of the pilot / flying j page.MukmukwawaVersion: 4.04.10

GoodGood.Balkar thandalVersion: 4.04.10

ReviewIt is great experience Wonderful.Jhfdvv do njjkkkkkVersion: 4.04.10

Great ProductThe most trusted brand with proven benchmarking in GPS technology world. Ease in operating and maintaining..ProfpandyaVersion: 4.04.10

This headset and app made it possible to talk to my family when I was unable to find good receptionLove this app and the headset!! It’s the only one I take for long distance drives and even in my own home. The construction in my area makes it crazy impossible to get reception around my property. But with this headset I walk to the mail and back!! Without breaking contact with my phone (left in the only spot it gets reception) This was such a lifesaver for my daily communications and calls to elderly family during the pandemic 😷 Would 💯 buy again, gift and recommend..Pippin802Version: 4.04.10

Needs a lot of work regarding traffic updatesHi I had used dzel 580 before with smart link app and it was great it always give you accurate traffic updates ahead like upcoming 60 to 100 miles. It pops up automatically. But with Dezl app it’s really not the case traffic info is not accurate. While driving in heavy traffic it says no traffic. And it’s also not popping up on the screen automatically you have to tap the traffic logo on the screen then it shows you. Need to be fixed and overall this app needs a lot of work. It’s not up to gramin standard..H1811hrVersion: 4.04.10

Vitalii KaraI recommend the navigator for the truck 👌👍👍.VitaliiKaraVersion: 4.04.10

Dezl appWas very impressed on how well it communicates with with my phone.Tote truckerVersion: 4.04.10

ExcitedI’m loving the possibilities and am exited to start using my Garmin..SnlodgeVersion: 4.04.10

MrsAwesome device.Yennek1369Version: 4.04.10

HelpfullVery helpful easy to operate.ਤੇਜਪਾਲ ਸਿੰਘ ਸਰਾਉVersion: 4.04.10

My tripsI like my DezlOTR 800. I drive coach and go to places I have not been before or not familiar with. The GPS gets me to my destination. I admit sometimes it gets confused because the roads have been reconfigured due to construction but on the whole it gets me where I need to be..RICK MIRUSVersion: 4.04.10

Awesome app and unitBest app and unit for truck drivers by far!.SladeDarklighterVersion: 4.04.10

GoodVery good!.джоннизубочисткаVersion: 4.04.10

Very useful and easyReally like my new OTR710. Specially for bus mode, not having to worry about low bridges anymore.SupermariuzzoVersion: 4.04.10

Drive app by GarminEasy to use. Little slow n complicated..Mickey ||Version: 4.04.10

Best trucker gpsLoads of features and helpful voice commands.Flip_r2Version: 4.04.10

AppreciateExcellent, very helpful..Brar RVersion: 4.04.10

5 starsAmazing too helpful.TaqaayeVersion: 4.04.10

Its a must buy for the truck driversIt shows a customised routes according to the size of your truck and weight even shows if there is any scales coming your way and rest stops truck stops and gas stations. Overall i am happy with my purchase of garmin OTR 710 7 inch screen is enough and doesn't cover my windscreen too. Overall i say that its 98% accurate..Raunak0331Version: 4.04.10

Truck driverGarmin GPS works amazing.Driving a truck and when I’m using Garmin GPS I have no issues to get to the place where I supposed to deliver it.Thank you Garmin GPS..Les BialekVersion: 4.04.10

Just love the OTR 810Great GPS.NotawinningticketVersion: 4.04.10

ReliableIt’s been a good experience so far Using it for a year now and doing about 3000+ miles a week hasn’t let me down yet.BBfromT.O.Version: 4.04.10

Really good!Great app that compliments the device very well. I just love the ease of use and convenience. Would highly recommend !.Wesley S.R.Version: 4.04.10

ExperienceGood experience so far.LuckythetruckerVersion: 4.04.10

EasyGood.GiljagVersion: 4.04.10

Très bienTrès bien.LordofpoorVersion: 4.04.10

Great appLove being a.Dowser92Version: 4.04.10

Easy to useBetter then using stupid gps screen for adress. Saves time alot.JattdesiVersion: 4.04.10

Good aapYou get regular traffic update and all new update through this aap , it’s really a good one.SauravkmbjVersion: 4.04.10

Superb servicesExcellent.Garry SidhugVersion: 4.04.10

NiceHelpfull app.JaxzxxxxzzzzzzzzVersion: 4.04.10

NiceVery useful device.Gurinderjeet Singh SidhuVersion: 4.04.10

BainsIt’s very Gud app for trucking Easy to use.Bains bhupinderVersion: 2.03.12

Update requestPlease update north Ontario and north West US LOTS OF TRICK STOP AND PARKING NOT SHOW UP PROPERLY even some weigh station also Thank you.Khan3332Version: 2.03.09

Truck stopIl en manque beaucoup la moitié et des rest area qui son fermé définitivement.JojococomotionVersion: 2.03.12

Sandhu1997Perfect.Sandhu1997Version: 2.02.04

Maximums GPSI like this product,helps a lot..Maximums GPSVersion: 2.02.04

Easy to UseI’m using Gramin from last 5 years & it didn’t gives me a single kind of problem regarding it’s use. Very easy to use and to understand..LuvpreeeetVersion: 2.02.04

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Dēzl™ Negative Reviews

Volume and Loves makes Connecting UselesaDue to “safety” features that manufacturers keep forcing on us, connecting for traffic information renders the device useless. Connecting the phone or ipad makes the volume on the unit so low I cannot hear it over the truck. Add to that they give us a Love’s feature we cannot sign into. All I get on my dezl app is a login button, but there are no fields to put login information into. Useless there as well. I guess paying so much for the OTR1000 grants you a basic GPS with a larger screen. Since we pretty much cannot use any smartphone features with it, that makes all of my expectations go way down for Garmin. Guess my next upgrade will be the new Rand TND1050. One star for this app, since connecting it makes volume useless and no true Love’s integration. Garmin never reads these, but potential customers do, so I hope this helps you in consideration of your next GPS purchase..FaelandaeaVersion: 2.02.04

Fix your stupid navigationI paid $400 for truck navigation to makes me do some stupid stuff on the road. Can you at least update or do some thing this is the worst experience I ever had. I was on the road. I had 35 minutes to drive save the time pops up. I click go and now I have to drive 120 minutes. Construction in new roads are not updated. It’s keeps sending me down the wrong roads are time calculation never works. It only shows your traffic on the road. Once you enter the traffic if I could give zero stars I would..George iashviliVersion: 4.04.10

JUNK APP and DEVICEUseless junk just like the device I wasted money on DEZL OTR700. GPS is going nuts, compass is way out of calibration(showing it off the road while driving on highway). Device turning On and Off by itself, freezing every ten minutes even after resetting. Device is connecting to the phone but doesn’t shows up in the app and keeps loading all day . Totally regretting spending CAD $600+ on this junk Garmin product. Could literally spend $100 a year for a trucking GPS app for 6 years 🤦‍♂️.2627388:817:637Version: 4.04.10

Weigh station and ScaleIt does not show all weight requirements and scales. I will pay a $300 fine by trusting Garmin. Please update.Bc-TorontoVersion: 4.04.10

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