GarminDēzl™ Customer Service
The dēzl app on your smartphone pairs with a compatible Garmin truck navigator or dēzl™ Edition smartwatch to access features designed to enhance your over-the-road lifestyle.
Connected Features:
• See live weather, traffic, fuel prices and more on a compatible Garmin navigator.
• Receive text messages, phone calls, and alerts on your paired Garmin device.
• Receive PrePass® notifications of upcoming U.S. weigh stations and bypass decisions with your active PrePass account.
• Access workout tutorials that fit within standard break times when paired with your compatible dēzl Edition smartwatch.
• Check and use travel plaza reward points from your wrist, when paired with your compatible dēzl Edition smartwatch.
Dēzl™ App Comments & Reviews
Dēzl™ Positive Reviews
Great AppI just bought the Garmin 1010. It doesn’t have all of the stuff you may find in Google Maps, or Waze. But it offers A LOT of things that are necessary, like traffic and you can add your Pilot and Loves accounts (which I have, very helpful). It also provides other real time updates to the GPS, like weather (I think that comes from the phone) and notifications from your phone which I find really helpful. Truly, it does what I need it to, and it has more than enough for what I’m doing with Trucking. :).Version: 4.04.10
The app is not bad, but…This app in nice but not perfect at all. First, it needs a UI redesign. Cause it’s looks like back in to 2010… common guys, it’s 2023, there a lot of apps with amazing user interface!!! Second, please, add more features! Third, you are a HUGE company! I don’t believe that you don’t have enough resources to upgrade your app! There is a thousands of truck driver who’s use your GPS device, so please do something to upgrade your service! And that’s I didn’t even mention your slow working gps navigation! For this money it’s should work at least like some Samsung smartphones/tablets, but not like cheap Chinese smartphones for $150! Thank you! Hope you will fix it!.Version: 4.04.10
It’s a nice app to send addresses overIt’s a good app to send addresses over but I just wish it gave us the ability to edit some address locations and update some new roads/routes as well. It frustrates me that the Garmin has to tell me to turn around many times when it thinks I’m on a dirt road when I’m actually on a newly built highway. It also frustrates me that many times the address for the building is not even close to where the trucks entrance is at. So it would be really nice to be able to create a pin of where the actual trucks entrance is at so that you’re not scrambling around last minute trying to figure out where the entrance is and which way to go..Version: 2.00.07
Working Hard on SWI’m elated with my Garmin Dezl 800 purchase. It’s simply the finest experience you can purchase, these days, where you can get an actual support person on the line in less than 5 min (all cases)…AND they take driver feedback VERY SERIOUSLY. If you make improvement suggestions, don’t be at all surprised to see Garmin incorporate in some manner (solving your wish list). My wish list has been whittled way by Garmin..I’d have to sit down and think very carefully, now, to even come up with 1 wish list item..Version: 2.00.07
At least this one worksI had a Garmin Dezl 580 LMT-S I always had issues with Smart Link to a certain extent especially trying to pair once it was hooked. It was fine. This is doing a lot better and I’m liking the GPS is taking me a little bit better routes than the other one would I have the Garmin OTR 610 perfect size and it works wonderful. Routing is great so far and the app just told me I have an update for the GPS that’s a huge improvement right there..Version: 2.03.12
Garmin DezlLove this GPS, I drive long haul tractor trailers for a living and this app and device has real time data that has redirected me from traffic jams and road limits for trucks. It has paid for itself 10 times over. I won’t go over the road without it. It won’t let you down and will save you thousands of dollars in tickets. A must have in this business..Version: 4.04.10
PLEASE UPDATE YOUR APPOk love that the app works well but man there is such a lack of features. I don’t understand why there can’t be more control from the app. Why can’t I see my saved locations? And plan route from my phone. Just seems really simplified and could definitely be better. With the amount of money you guys charge for these things you would think that there would be more put into the app. But what do I know I’m just a truck driver.Version: 4.04.10
Otr700Truckin 4 years, but 3 years with dezlotr700. Very reliable on bridges, routes, connects to phone in many ways, its like a laptop if you know how to use it. Do your updates on the gps and never leave home without it. This thing has saved me many times, and to be honest its trustworthy. I wonder can you jail break this thing though????.Version: 4.04.10
App works great! Huge improvements!!!I use the Garmin Drive app with the Garmin DEZL OTR 700. In the past updating Garmin products was a nightmare. I almost gave up on the brand several times. BUT I DIDN'T. The Garmin Team has obviously put their minds together and achieved success. Updating Garmin products and apps work really great now and they are constantly improving on the details all of the time now. We put over 100,000 miles on our vehicle every year because of the business we are in and the Garmin GPS’s, Dash Cams and Garmin apps are a huge asset and tool in our life. Thank you Garmin Team for continuing to work hard, and stay dedicated to your customers. We depend on You! Chris And Patricia Shark Management Group LLC.Version: 2.01.28
Good overall but one issue I’m dealing withThe new app overall is going good for my OTR1000, but no matter how many times I sign in and out, the gps keeps telling me to sign into my love’s account on the Deźl app to see rewards on the gps screen itself. I’ve don’t that several times and it still keeps saying to sign in on the app to view them. It works fine with my pilot/FlyingJ app, but not the Loves one. Please take a look at this!.Version: 2.00.07
Great Unit!Unlike one other I had before, this functions as it should. Recalculating route is very fast, usually in mere seconds. I do wish it had better printed instructions, but it is very user friendly and I have figured out most things! I highly recommend this over competitor products!.Version: 4.04.10
Why does it have to be so Seclusive!?The app works great with th few things it will actually let you do with it. Don’t know why it has to be so seclusive and not let you add other devices that you use along side the GPS every day like a dashcam. It’s sad that all you can use the app directly for is sending an address to the device (no ability to build or edit an entire route). Just seems like it has soooo much more potential to be this thin of an app..Version: 2.02.04
Great improvementI’m coming from an old dezl 770lm. This 1010 is a game changer. Here is what I like. - the screen is bigger - the app on the phone that can be use for multiple purposes ex updating the software, sending the address of your destination from your phone .. etc - much stable than the other brand..Version: 2.03.12
Pretty goodLive traffic is great hooks right up to my iPhone. Very accurate. Works like a champ. Otr 800 is awesome I was skeptical after reading some negative review from the windshield mount to connection issues. The windshield mount is great doesn’t move or even budge. The connectivity is great haven’t had one issue..Version: 4.04.10
It’s a startNot entirely sure why they needed to put out a new app for all this, but the integration of having pilot in Loves is a start the fact that you can only view your points and find locations Kind of makes it useles. It would be nice if they can get the new apps to function like the apps would on our phones like Daniel to pay for fuel from the Garman reserve a shower and see how many showers are available.Version: 2.00.07
Always ready to get you back on the road, no hassles.Good app, connects right away, never a hassle to setup every morning or anytime of the day to get on the road. Live updates and reroutes come in quick before you get stuck on retention time. Awesome tech!.Version: 4.04.10
Garmin 500Reliable, accurate & easy to work. I love how I can see so much stuff that is ahead of me, like truck stops, rest areas & red light cameras. It makes driving a lot easier & not so stressful. You are in good hands behind the wheel when you have a Garmin.Version: 4.04.10
Not bad but not perfectI like this app but creators can you add function like google maps and Garmin Dezl navigators touch and hold on screen for opportunity build trip to this point. Some time we (truck drivers) get load to new buildings that not already yet marked on the map properly. And this way will help us adore your app more..Version: 4.04.10
Simple once you get the hang of itIt was hit at miss for a bit, especially after I received a software update, but then I realized that the app that goes on your phone can be used to make things easier.Version: 4.04.10
App amazingIn order to actually find addresses use the app! If you type the address in the Garmin device it self nothing shows up! The app is amazing! Connect thru Bluetooth and send to your Garmin device quick and easy! I love this app.Version: 4.04.10
Garmin Otr810I really do love the live traffic. Sometimes Garmin , like others , can give you a false address . I’ve even found Apple Maps to be slightly unreliable at times but that’s the world we live in . Happy with Garmin for the most part though.Version: 4.04.10
Great productIt’s a Garmin I’ve had one before and they are an excellent product. I highly recommend it . It connects to your phone and Bluetooth so no need to see multiple devices while driving . Very accurate and good screen size ..Version: 2.02.05
FlawlessGiving an honest review after about a month and change using with my DEZL OTR710. It pretty easy to use. Has gotten me lost, there are some roads in less populated areas that should be updated as no truck/bus allowed but I can’t blame that on Garmin..Version: 4.04.10
OTR700I just got it two weeks ago and love how it keeps up with my time. I work hauling Equipment in and out of the woods on job sites and the roads are not on the map but I can follow the blue trail line to get me back to any job that I save in my favorite. I wish I could get the map on satellite view and could see the road on the wood map.Version: 2.00.12
Great app and gpsSuper easy to use. I have to use it a lot for my job so being able to put in the address from my phone without having to take the gps off the mount is a huge help. 10/10..Version: 4.04.10
Very HelpfulI like the app as it gives me up to date and timely updates for traffic information. It keeps me informed on road conditions based on traffic accidents and congestion well in advance. Highly recommend.Version: 4.04.10
When only the best will doI purchased a Garmin 4 years ago and just recently bought a new and improved version. Technically changes everyday so you can imagine how happy I am to have one that has the newest technology..Version: 4.04.10
A necessity for every trucker.I like how this works with the phone and gps unit. Find address on phone and send to gps device with the click of a button. I hate typing into gps unit. That is for cavemen stuck in the Stone Age, I am living in the future like the Jetsons.Version: 2.03.09
Good BuyIf I’ve been lost with Gamin Dezl it because I screwed up. Just updated maps and it seems to be having a bit of trouble knowing where I am but wakes up pretty fast and gets on track. Be lost without it.Version: 4.04.10
Third GARMIN gpsThis is the 3rd Garmin gps I’ve owned in the last 8 years and I am very pleased with with the quality and durability of the otr 800. It offers quite a lot more functionality than the previous models. I would recommend it to anyone..Version: 2.01.27
Truck DriverHave my unit for three months so far! I haul very expensive high performance boats from Florida to the New England states. Works terrific and has so many options when you pare it with your phone! Best GPS I’ve ever used and worth the price!.Version: 2.03.12
HarmingI love it with the updates and traffic alerts. I wish there was a mute button. Also a way to give feedback for map errors and updates since I travel all 48 states and I have found some inconsistencies. But compared to the 2 Rand McNally 750’s I own and have quit using yours is the best. Thanks.Version: 2.00.12
DetailedLiterally everything is amazing! But it would be nice to be able to use the app to search truck stops up ahead of your route...Version: 4.04.10
AwesomeCan plan my route from the sleeper, see my points from love’s on the screen shows all in the area I can honestly say the competition used to be my first choice I’m not sold and’s will continue to be if stays like this..Version: 2.00.12
My copilotHad it for 6 months and it me right where i have to be!! I had a few different truck gps’s and this one beats everyone I had by far!!!! I recommend this gps to every driver!!.Version: 4.04.10
Best one yetI have owned many garmin and this app and garmin gps works just about seamlessly. Could use a little better user guide but mess around a little bit not to hard to figure things out..Version: 4.04.10
AwesomeThis is the best GPS that I’ve ever came across the only setback I have with it is that I wish it could take you on shorter routes when driving a commercial vehicle if that’s even such a thing.Version: 4.04.10
Informed watchInformation about my health and weather at a glance. My stress is effecting my sleep, more than I thought. Didn’t think I was stressing about anything, but it shows that I am. Need to work on that..Version: 2.02.04
A little sketchy but works if you baby sit itSometimes you need to check if the app is connected to the device but seems to work okay when it is for software and traffic updates..Version: 2.02.04
JJForget rand McNally it’s Garmin all day best OTR GPS in the game easy to use fast reliable precise to your truck connects to your phone through the app and has live traffic live construction just a great system but not surprised it came from Garmin.Version: 2.00.12
Somewhat annoyingApp would not connect the first time. But it functions as advertised. Could use some improvements such as customize alerts for traffic and weather. Still good app..Version: 2.03.12
Great appI always use this to keep up with travel conditions and traffic ahead of me on the road. And keep up with map and software updates!.Version: 4.04.10
Getting People StuckI must admit this is one of the better systems if the best. I think my biggest problem with it is it keeps diverting me away from truck bypasses around some of the Southern California areas one is where the 5&99 meet.Version: 4.04.10
Great app with constant updatesI’ve only been using the app for a couple of months now, but I have had zero issues. I’m using the Dezl OTR800 and have had amazing luck. I highly suggest it.Version: 2.02.04
Expanded usefulnessI am a professional driver and I use my trusty GPS to the fullest. I pair it with their app to get traffic and weather. It is good that they update the app at regular intervals to keep them … and we users ahead of the curve..Version: 4.04.10
Not connectingApp doesn’t stay connected with my pilot flying j both are up to date works well with loves app though wish this issue could be resolved that I love the app I’ve removed both apps, put them both back in, and it still doesn’t work.Version: 4.04.10
Very accurate and easy to useGarmin has been excellent for the past two years I’ve been working as a truck driver.Version: 4.04.10
Love itI love how I can send the address from my phone to the unit without having to touch the unit. I can switch from my rig and my car anytime I change vehicles..Version: 4.04.10
An essential for OTR DriverMust have for a driver. The constant improvement in the device has made it real easy to use..Version: 2.09.30
GreatGreat.Version: 2.09.30
AwesomeGood Awesome app experience and helpful for me just putting address in app and gsp will pick up right away.Version: 2.09.30
Great Garmin GPS AppI strongly recommend this App for your OTR710 Garmin, you can’t go wrong with it. Best investment I ever made..Version: 2.09.30
Happy.Best gps I ever had!!!.Version: 2.09.26
GoodGood.Version: 2.09.30
Work ExcellentThis app is so simple and easy going..Version: 2.09.24
HelpfullIt’s better.Version: 2.09.24
First time GarminI bought this Dezl OTR620 because I couldn’t find the trucker 600 from Tom Tom that I previously owned. This gps is just as easy to operate as the Tom Tom was and although they have different options of viewing, I’m happy with this one. The app paired to my device is the Dezl app and it works a charm along side the gps. I am very happy with what I have now and I probably won’t go back to Tom Tom, Shame they didn’t keep up with the North American maps.Version: 2.09.24
710 otrThe best gps, the app is the best thing they could have done, 5 stars doesn’t do this product justice.Version: 2.07.30
LocationWe really like this new Garmin but are truly disappointed that there is no ‘current location’ displayed on the screen! As a LH CDL, it’s so important to know exactly where one is; ‘Fargo, ND; ‘Tipton, IN ….etc, but there is nothing at all! Also, no Mile Marker tracker either. Love the huge screen; room for these other listings on it, I would think..Version: 2.07.30
GreatGreat.Version: 2.07.30
Owner operatorGarmin is the best of the best in gps operator very accurate.Version: 2.07.30
Very niceVeer good.Version: 2.07.30
HelpfulGood gps for truck helpfully.Version: 2.07.30
TThank you so much.Version: 2.07.30
Easy to use, it can improve a lot.Easy to use, it can improve a lot..Version: 2.07.30
Super cool👌👍😄✅.Version: 2.07.30
It’s amazingIt’s amazing.Version: 2.07.30
Amazed by the app connectivity with mobile app amazingAmazing.Version: 2.07.30
Garmin gpsAm totaly setsfied with garmin gps.Version: 2.07.30
BestBest.Version: 2.07.30
👍🇺🇸👍.Version: 2.07.30
Easy to useGreat app to look up addresses and locations just wished you can use the map it shows you to click on businesses your delivering to when the name doesn’t pop up on search.Version: 2.07.30
Love it!!!⭐️⭐️⭐️⭐️⭐️.Version: 2.07.30
EasyVery easy to use from phone, just copy directions from google app and that’s it. Thxxx.Version: 4.04.10
LikeJ’adore l’app mais la map pourrais être un peux plus modifiable comme Google pour voir mieux.Version: 4.04.10
OTR Garmin 1010I learned how to do everything yet, but I’m very impressed and wish I had learned all this three years ago ..Version: 4.04.10
Easy to useApplication makes the use of garmin device easy and enjoyable No more hassle of typing something wrong and struggling to find the addresses.Version: 4.04.10
GreatThey help ,who your work easy👍.Version: 4.04.10
GreatOnly criticism is it keeps signing me out of the pilot / flying j page.Version: 4.04.10
GoodGood.Version: 4.04.10
ReviewIt is great experience Wonderful.Version: 4.04.10
Great ProductThe most trusted brand with proven benchmarking in GPS technology world. Ease in operating and maintaining..Version: 4.04.10
This headset and app made it possible to talk to my family when I was unable to find good receptionLove this app and the headset!! It’s the only one I take for long distance drives and even in my own home. The construction in my area makes it crazy impossible to get reception around my property. But with this headset I walk to the mail and back!! Without breaking contact with my phone (left in the only spot it gets reception) This was such a lifesaver for my daily communications and calls to elderly family during the pandemic 😷 Would 💯 buy again, gift and recommend..Version: 4.04.10
Needs a lot of work regarding traffic updatesHi I had used dzel 580 before with smart link app and it was great it always give you accurate traffic updates ahead like upcoming 60 to 100 miles. It pops up automatically. But with Dezl app it’s really not the case traffic info is not accurate. While driving in heavy traffic it says no traffic. And it’s also not popping up on the screen automatically you have to tap the traffic logo on the screen then it shows you. Need to be fixed and overall this app needs a lot of work. It’s not up to gramin standard..Version: 4.04.10
Vitalii KaraI recommend the navigator for the truck 👌👍👍.Version: 4.04.10
Dezl appWas very impressed on how well it communicates with with my phone.Version: 4.04.10
ExcitedI’m loving the possibilities and am exited to start using my Garmin..Version: 4.04.10
MrsAwesome device.Version: 4.04.10
HelpfullVery helpful easy to operate.Version: 4.04.10
My tripsI like my DezlOTR 800. I drive coach and go to places I have not been before or not familiar with. The GPS gets me to my destination. I admit sometimes it gets confused because the roads have been reconfigured due to construction but on the whole it gets me where I need to be..Version: 4.04.10
Awesome app and unitBest app and unit for truck drivers by far!.Version: 4.04.10
GoodVery good!.Version: 4.04.10
Very useful and easyReally like my new OTR710. Specially for bus mode, not having to worry about low bridges anymore.Version: 4.04.10
Drive app by GarminEasy to use. Little slow n complicated..Version: 4.04.10
Best trucker gpsLoads of features and helpful voice commands.Version: 4.04.10
Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!Version: 2.10.11
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