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ECOBICI Customer Service

  1. ECOBICI Customer Service
  2. ECOBICI App Comments & Reviews (2024)
  3. ECOBICI iPhone Images

This is the new app for ECOBICI, Mexico City’s public bike system.

ECOBICI’s evolution has begun. You can now access more than 9k bikes and 687 state-of-the-art stations.

Just plan, unlock, and ride. With the ECOBICI app, you can:
- Choose a plan, or switch plans
- Find stations near you, and check their bike availability in real time
- Easily unlock a bike at the port
- Enjoy unlimited 45-minute rides
- Get confirmation after successfully locking a bike
- Review your ride history
- Easily link your MI card

ECOBICI connects with the Health app and sends ride durations so your pedaling counts towards your health goals.

ECOBICI is ideal for short rides. It also lets you communicate with other means of transportation. You can find bike lanes on the map, and just go places easily.

Enjoy your ride!

ECOBICI App Comments & Reviews

ECOBICI Positive Reviews

Most of the time it works (not great!)It works like 95 percent of the time. When it doesn’t, it’s a huge pain. Hard to rely on this as an alternative transportation system to cars/transit when it can cost you time/money if you’re trying to get somewhere on time and docks won’t unlock bikes or tell you you’re over the limit of uses (??) when you have an annual membership..Version: 15.33.3

Great app & access; coverage/availability increasingThis version of the bikes is different than the last, but it’s far easier to access. You can use the app or link your metro card. It’s been out like a month and they’ve added a ton of stations in that time. The reviews that say there are no stations were written right when they launched the transition, I’d guess they’ve already doubled the stations since then..Version: 12.43.4

ECOBICI is awesome!Really enjoyed using this app while in CDMX! It was a great way to get around and see the city thanks to the addition of so many amazing bike lanes. The app could use some additional improvements with in-app navigation on bike lanes. It was most effective to use Google Maps or Apple Maps instead of the app to navigate thanks to their play by play directions. Would definitely recommend this app and trying the service..Version: 13.1.3

Funciona bien pero no hay bicis en hora puntaLas bicicletas y estaciones son nuevas y la nueva app funciona muy bien. El problema es que en hora punta, si la usas para ir o regresar del trabajo de lugares céntricos (ejemplo en Reforma) casi no se encuentran bicicletas al final de la tarde para regresar a tu casa y si es de mañana no hay donde estacionar y tienes que dar mil vueltas y alejarte de tu destino para estacionar la bicileta. En hora punta a veces es mejor usar otro tipo de transporte..Version: 12.46.4

Ecobici has much to teach the worldFirst time user visiting from Seattle and wish most US cities had bike infrastructure like this—both physical and a simple great app like this..Version: 13.1.3

They Need This In Every CityBuy a year. It’s brilliant and will take you everywhere..Version: 15.33.3

Works great!Getting around the city is a breeze with this app. Five stars!.Version: 13.1.3

Amazing!Works perfect! They’re always improving. The new bicycles are great..Version: 12.46.4

Works perfectlyVery nice app. Very good map. And the bikes are OK too..Version: 13.1.3

Excelente servicio!Funciona sin problemas y es muy práctica!.Version: 15.33.3

Funciona bienCon mi esposo hemos viajado por muchos países y siempre utilizamos las bicis compartidas en cada ciudad, la App de ecobici es muy conveniente, para hacerla mejor quizá agregaría la opción de “reservar” porque hay zonas donde se ocupan muy fácilmente. Me gusta que solo necesitas atorar la bici en la estación para terminar el viaje sin tener q usar el teléfono, también me gusta que desde Google maps puedes ver en tiempo real la ruta y las estaciones cercanas. Ojalá en algún futuro regresen las bicis eléctricas..Version: 13.1.3

ExcelenteMuy buena y provechosa.Version: 13.1.3

Excelente aplicación. Ojalá haya más ubicaciones en toda la CDMXExcelente aplicación, ojalá hubiera mas ubicaciones en toda la CDMX..Version: 13.1.3

Uso FÁCIL!La mejor forma de viajar entre sitios en CDMX! el app lo hace muy fácil manejar las paradas..Version: 13.1.3

FelicidadesGran Esquema para la Ciudad Felicidades.Version: 12.52.3

ExcellentUsed this bike share service when traveling to CDMX for vacation. Got it up and running within minutes on both of my phones, am iPhone and an Android, no issues on either..Version: 13.1.3

Easiest way to rent a bike in CDMXI wanted to rent a bike while in CDMX and couldn’t figure out an easy way to do so. Luckily I passed by one of the ECOBICI docks. I used the QR code on the bike to download the app, filled out my details (worked well even with an American phone number) and was off. Returning the bike is a little confusing. Once you get to the dock you have to shove the bike in so the metal triangle on the front of the bike clicks into place. It took me a few tries - there’s no instructions in the app so if you don’t get it at first just try a couple times. Other than that it was a great way to get around town..Version: 12.37.4

Do NOT try to preload!It starts as soon as you buy the pass. Don’t prebuy and think you can activate it later!!!.Version: 13.1.3

2 People from Gabriola Island CANADA, L❤️be the app& cycling Reforma on Sundays.❤️❤️👍👌 Why not put the Sunday bike lanes only on the App?? The routes seem different now..Version: 15.33.3

Very well designed, user friendly and intuitive.I love it!!!.Version: 13.1.3

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ECOBICI iPhone Images
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