7Charge Customer Service

7Charge Positive Reviews

Charging close to homeThis is a great opportunity to charge at the gas station where everybody else is refilling their gas tanks, but for me it’s convenient so that I can walk home from the gas station if I need to. It makes for early morning recharge before heading to work easy. This also provides a public open area (gas station) with high foot traffic, so you can feel safer when recharging your vehicle at any time of day. Glad I purchased a CCS1 charging adapter for my Tesla, it works perfectly & fast..ObaAjamuVersion: 3.18.0

Made to grab state infrastructure fundingAll stations at the time of writing are 2 to 4 station @ 90kW per station and in rather well densely populated areas. Only reason this exists if to grab State infrastructure grants. This would have been fine at 2014, currently these are installed to show a station has 180kW of power to state entities without stating it’s a power split to two stations. It would least make sense if they are on communities at need these but these are present as overflow when the really working stations like EA, EVgo get blocked. Also the app is from 2014 doesn’t support Apple Pay, can’t view station before having to register. Why make a lame duck effort? Likely to for 7/11 and She’ll to say they have competition. This is as worse as She’ll Recharge in the US. Also build station where there aren’t any not as a ‘I did a thing’ Finally rates are ridiculous and stations are sparse which is good, coz this charging speed would make you hate yourself for getting any EV, maybe except a Bolt..Beatbox fableVersion: 1.0.0

Best Charging Station by a landslideIdk if every 7Charge station is level 3, but the one I use has, without a doubt, the fastest charge of all the charging stations that I’ve been to and I’m pretty sure I’ve been to most, if not all, of the charging stations around. Just wish they would add a reservation feature, so we can have assurance of availability, which would help everyone’s schedule and whatnot. Other than that though, phenomenal work by 711..SamAffVersion: 3.16.0

Level 2 EV charging stationGreat charging station! Two reserve spots. Level two charging station at two dollars an hour per charge. Approximately four hours to fully charge your car very affordable. The only downsize is waiting, but it’s right downtown. They put a $40 hole on your credit card and then after your charge refund you the appropriate amount..KkordzzzVersion: 3.18.0

Reliable & ConvenientMy experience with the charging stations have been great. They are very reliable and easy to use. I like the fact that the $40 authorization difference is refunded right away at the end of each charging session, unlike Electrify America. My only complaint would be that more locations are needed..So.SincereVersion: 3.18.0

Better than it was 6 months ago!This location has always had issues, but today I was able to connect and charge within 3 minutes of parking. Much better experience - this location has definitely improved..TCLutzVersion: 3.18.0

Fast and ConvenientJust found these chargers, location at both ends of my work commute, in case I need some charge to get home. Chargers can charge 2 cars without impacting each other. Safe locations..MikeypwVersion: 1.0.0

The app is pretty straightforward, but you can't get any supportProbably most people will have no problem with 7Charge. It's easy to setup and use, but if you have a problem, for example, the app thinking your MasterCard is a Discover card, you will likely not get any help (as in no response) either by email, calling or in-app technical support. I'm guessing their support team is understaffed..Nslay727Version: 3.15.0

Chademo AvailableFirst time using this station in Lakewood. Chademo plugged right in no issue. On problem is that you need to make sure you are aligned on the correct side. Cables are heavy, they will extend but super problematic if you aren’t I. The right slot..Lues R LopezVersion: 3.15.1

ChargingI don’t think people know about these chargers yet. No one is ever here when I come to charge which is awesome! Fast charge, I have a Ford Mach E today was at 30% 20 min was at 88%. Hope they put more at 711 everywhere.Great EV ChargeVersion: 3.18.0

Convenient Fast ChargerI was excited to see this dc fast charging location. This is closer to my house and better than going to Kissimmee all the time. Works great. This my second time at this location..DrapeEscapeVersion: 3.16.0

Thank you!So thankful for the 7Charge option. I'm traveling and needed a charge. Thank you for having this option available..LeonettePVersion: 3.18.0

Works pretty wellI’ve used this station a few times. It has worked all three times, I did have to call customer service once but they were able to help me get connected..Maddie EVersion: 3.18.0

Great place for an fast electric chargerGreat location, off the 29 Highway. It takes some fidgeting/toggling to get started which is why I gave it 4 stars but has worked every time I have come to use it so far. Only one fast charger at the moment.Jar3ddVersion: 3.16.0

Excited for chargers at 7-11I am excited that 7-11 is going to have chargers at their stores. Unfortunately when I tried to register a account it fails to send me a confirmation number to my phone to complete the setup. Hopefully this will be resolved and I can update my review..Dedwards66Version: 1.0.0

Great!I've been using these chargers for a few months now and love them. I hope they continue to expand this network!.Gom9222Version: 3.16.0

Quick chargeEasy to use app, good for a fast charge. More expensive than some other fast chargers but more convenient..Smat150Version: 1.0.0

Sparkles the LeafStation information was accurate and it was easy to get hooked up and charging. Their app even allows Face ID as a sign in method. Good coffee for cheap prices at the 7-Eleven..Frogue69Version: 3.18.0

Great Charger3rd time charging here and it works fine. Only thing is that it charges you a $40 hold charge but then gets reimbursed every time..Ray PiedraVersion: 3.16.0

CHAdeMO plug working well #2Wish they would make plug type sign on parking space in bright letters so newbies n tourists could better ID where to pull up to charge. Saw 47kW.CaptmartiVersion: 3.18.0

Always openEasy to get in beats waiting in line for the other places.TylerHobbyVersion: 3.18.0

Great!They actually work not like others that are always broken. Thank you..4given4ever69Version: 3.18.0

Works easilyUnlike ea where I have to unplug and plug in 3x before it works, this one works first time every time.BeeJay33Version: 3.18.0

Great placeEasy to charge especially with app. Clean and quiet area. Rarely busy so great place if you want to make sure a charger is available..Rayc200Version: 3.16.0

Good Charging locationI like 7-11 and being able to charge next to my work is great..ThesharkspiritVersion: 3.16.0

GreatThe great thing to have a fast charging station at 7-11. I always find a spot to charge my car.MuefVersion: 3.16.0

Always AvailableLove this station as it is close to my office and always available..PrintSourceVersion: 1.0.0

GoodHas a very fast charging. Store also has what you need but the area has a lot of “loiterers” ..Nickname : VVersion: 3.18.0

Fast and convenientOnly wish there was an area to sit inside but otherwise the machine is fast charging and conveniently off the highway.VirginiaInspiresVersion: 3.18.0

Ev chargers/ 7 Charge app.Ev charges work fine. Would not take uber bank card. Had to use Apple Pay..1Ginasbabies!Version: 3.18.0

Decent chargerAt a busy location (gas station) so not much to do but it charges pretty fast.AprilFloraVersion: 3.18.0

Fast, easy connectionsVery consistent, refreshing break from frustrating connection issues at electrify charge stations and evgo.Jildo5000Version: 3.15.1

Rapid ChargeThe chargers are placed conveniently beside the I-4 Hwy. Sadly, only two of the four work. The store is stocked well, well lit, safe and clean inside and outside..Rita GonzalezVersion: 3.18.0

Excellent locationI am so happy to find this 7Charge station and the 7eleven store is one of the nicest ones I’ve seen.EV DivaVersion: 1.0.0

Clean spot, fast chargeEasy to use app, as long as you recall your password! Fast charge, .55/kw. Convenient to highways in north Dallas..TBBN EyesVersion: 3.18.0

Walnut area LangleyConvenient area for charging Need more Charge Stations in this area Only one ccs at this location.Koann1Version: 3.18.0

Glad to have this around!As many know, in the Melbourne area it’s an EV charge desert unless you’re a Tesla owner. Happy they installed these!.Chadvirgo777Version: 3.16.0

Thank youQuick and easy. Great location!.Barb TDVersion: 1.0.0

Best ChargerI love it always available when i come and it's super fast per usual..Today's IPhone AdobeVersion: 3.15.0

EV chargingFast charge, faster than most fast charging stations They are AVAILABLE!.Sgt. SlobberVersion: 3.18.0

Quick and simpleFirst time EV charging and it was a breeze to navigate..MarteMarsVersion: 3.18.0

2 of 3 J1772 charge port workingNo issues with two operation ports. App worked fine..GilSturgisVersion: 3.18.0

Car battSo glad 7-11 has started adding charges needs to be all all 7-11😋..ChargechargeVersion: 1.0.0

7-ElevenGreat location, clean and friendly service..Hcbcngm kVersion: 1.0.0

Quick and fastVery easy, quick and fast..MrmaciasVersion: 3.16.0

Love it!!!Perfect Fast Charge station in Abbotsford along with Garbage bins and Vacuum..Nav995Version: 3.18.0

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7Charge Negative Reviews

$40 indefinite hold, even for failed sessions.Using Apple Pay. When you have a successful charge the hold falls off to the amount of the charge right after the end of session. If it’s a failed session, the $40 hold sticks around indefinitely..(been a couple days so far and it’s still there). A. That’s way too large of a hold, evgo does $5. B. this hold is placed for every failed charging session if it fails to connect to your vehicle etc, so you could rack up $120+ in holds at the snap of your fingers especially considering how smooth (sarcasm) the ccs charging experience is. If you’ve got a small battery ev like an e-golf, old leaf etc, you rarely spend more than 5 or 6 $ on a charge. Better hope you have enough money in your account for a couple months worth of charging…(?.FoolioVersion: 3.16.0

Not that greatOver charges you a flat fee of 40$ no matter how long you are on the charger. 55cents per kilowatt no matter what time of day you are using it. Machines usually work, but will still try to find an EVgo or blink before I use 7Charge..Qwerty:);)/$/;!Version: 3.18.0

I wish I could give it less stars.It takes my cash app card but only after I bang my phone against it for an hour. Then of course I get the red lights and have to start over. Trash and slow I can get 350 watts for the same price per watt. What what. Stupid.HuntertrashhunterVersion: 3.18.0

Not the bestThis is easily the worst charging app around. Gives you so much less information than the other charging apps, and their prices are much higher than all other platforms.Doug474Version: 1.0.0

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