Shopify Balance is the free business financial account built right into your Shopify store’s admin. Use the Balance app to make money moves for your business—right from your mobile device. By having the financial information you need at your fingertips, you can make the best decisions for the long-term health of your business.
MANAGE MONEY ANYWHERE
• Stay on top of your finances by viewing your account balance and filtering your transaction history.
• Transfer funds in or out to pay bills, send money, or make payments directly to vendors—with zero transfer fees.
GET PAID FASTER
• Get paid out from your Shopify sales up to 7 days faster than with a traditional bank.
EARN ON ANY ACCOUNT BALANCE
• Earn a reward in the form of an annual percentage yield (APY) on all your money in Balance.*
• No limit to how much you can earn and withdraw funds at any time.*
SPEND SECURELY AND CONVENIENTLY
• Always have your business card handy by accessing your card number in the app or using tap to pay with your mobile wallet.
• Keep your business secure with the ability to lock and unlock your cards from the palm of your hand.
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ABOUT SHOPIFY
Shopify is a world-class commerce platform that has everything you need to start, sell, market, and manage your business. Millions of business owners from over 175 countries trust Shopify to help sell their products and services online and in-person.
Shopify partners with Stripe, Inc. and affiliated companies, and financial institution partners including Evolve Bank & Trust, Member FDIC & Celtic Bank to offer money transmission, banking & issuing services, respectively.
*This is a reward provided by Shopify and is not interest. The rate is variable and subject to change without notice. The reward accrues daily, and is compounded and paid monthly in the form of a credit to your Balance account. ACH transfer limits may apply.
Shopify Balance Positive Reviews
Update = inconvenienceThe new update removed the ability for connected accounts to have nicknames. This is decidedly inconvenient. I have a half dozen accounts I divvy payments to every day. I now have to memorize either the order in which they appear in the app (which also cannot be edited) or the individual account numbers. A simple fix would substantially streamline the UI..DLovesSFVersion: 3.0.0
Gave up my bank accountI no longer keep my money in my business bank account. I make all purchases, pay vendors and contractors through my Shopify balance app! The Shopify card is also super convenient. If I need to pay myself personally, I just add my personal bank information within my Shopify balance account and send payments to my personal bank account. The payments hit my account within 24 hours.
I’ve been meaning to open up a business bank account but Shopify balance makes it so hard to do so..360_juic3Version: 2.38.1
Don’t listen to old reviews, app is updatedJust got the app and seamlessly connected my shop, bank and instantly started to withdraw with no problems even using Face ID to log in. I’m starting a brand new store on Shopify and this app and the physical card are just extra conveniences!.TheOrangeGrapeVersion: 2.12.0
Not for multiple sitesThe concept of the app is great, however it is not user friendly if you have more than one site. The ability to easily switch from site to site and multi site support needs to be added. Otherwise, if you only have one site, this app should work well for you..GeminiCritic6Version: 1.4.0
Meh!I don’t find this app really necessary. Just another app to download. I think the ability to do it in the original app should’ve been left and this be an optional add on. Let people choose how they want to access their own balance..BornInBuffaloVersion: 1.5.0
When it says ‘compatible with iPad’ and I get a phone screen, I immediately delete the app.This may or may not be helpful (certainly very mixed reviews) but I might give it another try on my iPhone, but on my iPad- no Thank you..U-jeansVersion: 2.26.1
Haven’t seen recent transactionsI’ve purchased from my own store and haven’t seen my transactions go to my account and I haven’t gotten any emails verifying and transactions just wondering what’s going on.FYI Store OwnerVersion: 2.8.1
Much better than websiteI love this app, finally I can manage my balance on my phone!.CaarsunVersion: 1.1.1
Not for multiple sitesIt's definitely convenient to have this versus diggin for it in the traditional app but adding multi store support would be a real winner..Born2perfection05Version: 1.3.0
Works as expectedDon't understand all the negative reviews, this app works great..B0tt0Version: 2.29.0
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Shopify Balance Negative Reviews
Shopify’s new payout and banking process starting to feel like a scamI’ve been signing up and building sites for clients on shopify for years. Payouts used to be seamless and very effecient. Recently they’ve changed their payouts to make new accounts to use shopifys own banking system by default. There are some nice features to their banking system, but most accounts don’t like using it. Specifically because it makes their bookkeeping more complicated. Switching out to customers own bank has turned into the biggest headache. It feels like they are purposely trying to make it difficult so you relent and use their system. Obviously they would prefer to keep your money on their books for financial purposes. So this just feels like shopify is turning into a scammy financial institution. I’ve contacted support many times to try and get one client’s payouts resolved with no luck, and this app just makes everything more complicated and doesn’t even work for my client. Stop trying to be a bank and just focus on the e-commerce, the thing you were actually good at..Matt BzmnVersion: 2.23.0
Shows balance, can’t move money, why??Installed to find I can look at the balance of accounts, but cannot move the money. Tap the button and nothing happens - deleted and reinstalled app, didn’t work - shut off phone and turned back on, and still doesn’t work. Have to log in on website to do, kind of defeats the purpose and cannot see why a separate app for this Balance vs the Shopify app is necessary. (Also, can see finances in the regular Shopify app but it always shows balance as zero, can only see balance on web/site or the Balance app, but can only move money on website NOT app).TcschulteVersion: 2.6.0
Clunky app!Can’t even add a bank account to move my money the app just says that there is a problem, then when I tried to switch transfer methods away from this app onto my bank account the app doesn’t even show the account and routing number properly in order to finish the change, now my money is stuck in this app! Terrible app!.MasobbVersion: 2.13.0
Does not allow me to transfer moneyClicked on the button to transfer money, does not go past that page. I also tried to view some more information pertaining to my account, and the screen freezes. Please guide me further in the right direction to delete my account information and this app.ClearlyI’mClearyVersion: 2.7.0
Why?This app has one job: transferring balances. It does that job successfully *maybe* 3 times out of 10. The other 10 times I end up having to log directly into the website and transfer it that way. Get rid of this thing..NaxaWoapalaniVersion: 2.19.0
Not workngI have been trying to sign in for months. Not working. Just updated the app and still not working. The shopify app works on my phone but cant see my balance and this app never worked ! Its crazy for an app like Shopify to not be able to see my balance on my phone !! I wish I could give a 0 star.HalloufaVersion: 2.30.0
Can’t transfer moneyI have money in my balance and it won’t let me transfer money to my bank account, or add card to apple wallet. Now took my bank account off my account and will not let me add it back. You guys need to work on customer service because I can’t seem to find a contact for ANYBODY TO HELP..✨🦋charity🦋✨Version: 2.42.0
Not for more than one shop.This is not for someone that has more than one shop. I’m going back to traditional banking because I can do it all in one place. I was told I could with this. It just isn’t user friendly..TesterteamVersion: 1.15.0
Samantha- boutique owner 20+ yearsThis app is a joke. There is no way to access reports or see history. The fees are also not explained or able to be discussed. No customer service option at all. I’m the dummy for signing up. 🫣.Sjones6280Version: 2.26.1
It’s okApp is ok… nothing spectacular… I just hate we can’t link to Zelle.Misslizsc16Version: 2.34.0
Can’t even create a cardWhen trying to order a card it makes me customize it and then never loads past that. The app is low quality.SlayerMayVersion: 1.7.0
App won’t let me withdrawal moneyThe app doesn’t work to let me withdrawal money. I press the button and nothing happens. I’ve called Shopify support and they have no idea what to tell me to do.
Concept of the app is great, but the execution of the app itself…sucks..IgMYVersion: 2.6.0
Too basicNeeds a lot more functions like any other bank account would. It’s so simple it takes a lot of value out of having the app..Jared LudlowVersion: 2.35.0
Why?Not sure why this has to be on a separate app. Should be part of the Shopify admin app. Don’t like that i have to have a completely separate app to check my balance..Montana mom & entrepreneurVersion: 2.23.0
Constantly logged outIf you open this app you’ll be logged out of your Shopify store app every single time. So annoying. Horrible app.VbcatVersion: 2.27.0
Doesn't workCan't even log in since the keyboard wont even pop up to enter any information.HelenaCoheeVersion: 2.21.0
You Guys Need To Make ImprovementsCancel pending orders clarify how long transfers take have an instant transfer method a lot of things need to be done be better.MfjrchonkVersion: 2.23.0
Absolutely the worseWhere’s my funds !? No answers communication is AWFUL ! Everyday I call or chat and nothing is done !.Don’tdoIT!!!!!!Version: 2.29.0
Doesn’t work on iPhone SEDownloaded. Opened. It’s stuck on the Welcome page. Can’t scroll to click through..Steve BivansVersion: 2.22.0
Do not recommendComplicated to used card or do transfers. Most places this card is not accepted..Alexa0814Version: 2.31.0
ProblemI can’t figure out how to move money into the Shopify account..DIY JackVersion: 2.8.0
Where did my account go?Just updated and opened the app to find NOTHING there!
No cards listed.
No balance or transactions listed.
Where is my money?! 🤬.EVIL VWVersion: 2.9.0
No need for this annoying appWhy!!!???.Miral❤️Version: 2.28.0
Stolen 2k! HELP MEShopify has stolen $2,523.93 from me and my family. I run a small electronics store from my home I had sold multiple orders for iPhones throughout the United States. I fulfilled them, and long story short. All of my funds for over 5 orders totaling the above amount were unable to be withdrawn and aren’t available until Dec 26, 2023. That is a total of 119 days!! Someone please help me! I’m a disabled veteran and this is my families livelihood..Yo_itsjoshyVersion: 2.3.0
Can’t even set it upCan’t even login bc this stupid app makes you scan a fingerprint code on the front of your phone when the camera is on the back, how dumb!!!!.Nickth1Version: 2.0.0
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