App Customer
Service

Santa Clara Co. EMS Protocols Customer Service

About Santa Clara Co. EMS Protocols (Acid Remap Llc)

Santa Clara County EMS Protocols is an app that provides quick offline access to the Santa Clara county EMS policies and field manual.

Features include:
•Quick indexed lookup of protocols in a matter of seconds
•Search titles and text
•Favorites tab for quick access of what's important to you
•Updated
shortly after new protocols are posted online making it more up-to-date than most printed protocol manuals
•Customizable hospital contact information and mapping
•Customizable notes for each individual protocol entry
•Always with you as long as you have your phone and never fades or tears
CategoryMedical
Release DateApril 10, 2012
Latest Version4.15
PriceFree
Age Rating17+
CompatibilityRequires iOS 15.0
Last UpdatedJanuary 27, 2026
Size29 MB
Supported Languages (1)
English

What's New in Santa Clara Co. EMS Protocols (v4.15)

## 4.15
- Updated navigation and tab bar styling to use iOS system defaults for better light/dark mode compatibility
- Display breadcrumb path in search results showing document hierarchy
- Improved acknowledgment dialog: username now displays as label text instead of disabled text field for better visual clarity
- Fixed scrolling in the notes view
- Added 10% safety margin to disk space check before downloads to prevent mid-download failures
- Fixed contact detail view to respect custom color schemes
- Improved app launch performance by moving support logging operations to background thread

Santa Clara Co. EMS Protocols Contact Information

To reach Santa Clara Co. EMS Protocols customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.

Company NameAcid Remap Llc
Company Websiteacidremap.com
Company Email[email protected]
Customer Serviceacidremap.com/support
Social MediaFacebook / Twitter

Santa Clara Co. EMS Protocols Subscription, App Deletion & iOS Support

How do I cancel the Santa Clara Co. EMS Protocols subscription?

Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select Santa Clara Co. EMS Protocols from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.

How do I delete the Santa Clara Co. EMS Protocols app?

Touch and hold the Santa Clara Co. EMS Protocols icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.

Santa Clara Co. EMS Protocols purchases, refunds and billing issues

Report billing or refund requests for Santa Clara Co. EMS Protocols through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the developer's official website or the Santa Clara Co. EMS Protocols App Store page.

Santa Clara Co. EMS Protocols Positive Reviews and Ratings

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SCC Protocols

Great app. Well written, but it would get another Star if you included ER Phone numbers associated with each Hospital address listed.

Spades ProVersion: 3.6
Good App

This app is a must for anybody who works in SCC. I only wish they would also put in the special criteria for each hospital. Everything is in here except the front covers which had the lidocaine drip and dopamine drip calculations.

Medic 911Version: 2.3
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Santa Clara Co. EMS Protocols Negative Reviews and Ratings

No bueno

App is not downloadable on Mac,protocols are poorly written.

TechwithdrawalVersion: 4.5

Santa Clara Co. EMS Protocols Screenshots

Santa Clara Co. EMS Protocols iPhone Screenshot 1
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