Adobe Presenter Customer Service

Fails to play embedded video.

This app doesn’t work. I was going to watch a presentation on safari, and it said I needed the app. So, I downloaded the app, and pressed “Open Adobe Presenter Mobile”. And it wouldn’t even open. I tried typing in the URL, and it still didn’t work. This is the most useless app I’ve ever come across, and hasn’t worked for anyone else either. So don’t even try it, you’ll just waste your time.

I need this app to watch a video for school, I first saw the comments about this not working, but the comments were kinda old so I hoped it’d work now... NOPE! Don’t waste your time... this is a waste of space on your iPad. Don’t even bother trying it out... it didn’t work five years ago and it doesn’t work in 2018

Doesn't let you watch lectures from older versions. Waste of time

Doesn't work. Every URL I put in just keeps loading and nothing ever loads

If you want an app that does nothing, download this

Its 2016, why hasn't this been fixed? No URL i put in works!

It's would be great if it worked. I could actually use my iPad to view presentations instead of lugging around a laptop, but Adobe, in their infinite "wisdom" has seen fit to exclude presentations made with an earlier version. Common sense would say to make it backward compatible, but there is no common sense available here. At the very least, they should provide a way to view older ones. Again, lack of common sense rules...

This app does not work on the United States' largest university's Blackboard Adobe Presenter files. PS: saying that if you could give something zero stars, you would, is just stupid. One star reviews are super bad. If the option for giving a zero star review was available, those people would surely wish they could give negative star reviews

I needed to watch a presentation using Adobe presenter. Downloaded it, but I still can't watch it because this app doesn't support anything made in versions earlier than 8! Who had that stupid idea? App was deleted right away, and if I could give it 0 stars I would.

My college lectures automatically pulled me to download this app but it will not load the lectures!! Just keeps stalling, over and over! Even tried deleting and reinstalling--same problem. What's the use having an iPad for school when you can't use it!?! Annoying.

Until they fix this to support versions earlier than 8, don't even bother. Hasn't been updated in almost seven months. Do they even read or care about the reviews all claiming the same problem?! Apparently not.

Be forewarned, this app only lets you paste In a URL...it does not access other LMS or recognize the file attempting to launch as a Presenter file. It's not very helpful on the iPad. But a tool like this is desperately needed, please fix it Mr. Or Ms. Developer!

The option to download an older version isn't available and the app won't let you open from previous versions before 8.

The URL we get for training requires authentication first. It'd be nice if this app would allow the initial site to be loaded to type in login credentials and then follow to the training videos. Guess I'll have to watch them at a desk on a PC...

This would be awesome to watch lectures on the go but like everyone else if it's not version 8 it's not working. Stupid decision Adobe, better fix that crap.

I downloaded to view a presentation. I can't get past the opening screen with the spinning wheel. I plan to delete and obtain the presentation through other means.

Adobe you should be embarrassed! How long has iPad be around and still can't watch lectures on mine because of your terrible app. FIX IT so any adobe presentation can be watched!

As everyone else has already stated, this application has very limited use in its current release since it doesn't support PPT formats. It was immediately deleted as useless.

Same problem months later! Still can't open legacy files.

Great idea! But unfortunately not compatible with older versions or with Microsoft PowerPoint. Worthless app until it can be compatible with them.

This version does not play any presentations which were made in an earlier version. Please fix!

This could be a great way for me to listen to my lectures on the go, but none of my instructors have the latest version.

Fails to deliver on basic functionality

Why did they get 2 stars. One person gave them 2 and then states it failed...

Useless to me if I can't open any files before Presenter 8.

The fact it can't play content from older versions is a real killer.

Doesn't work with content published using any version lower than eight....uh, what? Seriously? Why even bother then?

Won't support less than 8

Boo!

It wouldn't open anything. I deleted.

Does not work with most content in use!

Doesn't work for me. It's warn me use to version 8 :(

The most horrible app ever invented. Bother to use it.

Who'd have thought? Disappointing!

Unable to open my file due to adobe version 8

Still doesn’t work in 12/2019 that’s a bad thing when needed for work and school

I'm sure that it's a good application, but l'm not able to open a presentation on it!

Can't rate it. The content I want read was written with an older version it appears.