Xbox Customer Service

Xbox Positive Reviews

So many improvements!!Edit: This is a still a great app with a lot of great features! Each update does a little more to improve the experience. I will get on my soap box again though and mention my issue with the clip gallery and video player. In an age where having a high quality playback is a must, the app is still falling behind in this department. I shouldn’t have wait for it to respond to a landscape orientation and the playback shouldn’t force my window to close. interactivity should be seamless. I’d also like to be able to zoom in while watching clips or looking at screenshots. Hoping for an update that will address this soon! Still an Xbox dude for sure! Original post: As someone who has stuck with this app since it’s launch, I can say that it’s come a long way! Way more accessibility throughout the app than in previous versions and connectivity to my Xbox without having to be on the same wifi is my favorite low key feature. While for sure it’s earned all five stars the app still isn’t perfect. Scrolling through saved clips is still a challenge. It would be nice just seem less Lu transition from one clip to another without so much bouncing back and forth. The responsiveness could be a lot better. Not a big fan of the video player the app uses either. Besides that, Microsoft keeps giving me reasons to stick with my console! If you’re an Xbox user, you definitely need this app..16jmolinaVersion: 2023.12.1

I’ve had my account for over 15 started out originally on 360 when first came outEverything is great especially finally a rewards system again I think you should get a lil more reward points tho for how expensive the games are the only thing I don’t agree with is paying 17 dollars a month just for 3 -4 actual games people play when you can just get core pass for original an still have access to some games I can’t stress it enough tho Xbox prices need to come down or you guys are going to loose a lot of customers because 70 bucks for a game idc how much work put into it an then having to buy all these expansions an passes just to get in game items I don’t agree with an all that needs to be fixed when you guys release a game it should be a full game especially for 70 but still if you guys would bring it down the prices instead of competing an trying to get top dollar we all know you make a great system Microsoft an always improve the consoles an updates your doing great Microsoft just prices like I said are getting out of hand an not releasing full games an have to pay for content should be in game an have to work for.GunslavesVersion: 2024.5.2

Love it16jmolii Edit: This is a still a great app with a lot of great features! Each update does a little mor to improve the experience. I will get on my soap box again though and mention my issu with the clip gallery and video player. In an age where having a high quality playback is must, the app is still falling behind in this department. I shouldn't have wait for it to respond to a landscape orientation and the playback shouldn't force my window to close. interactivity should be seamless. I'd also like to be able to zoom in while watchin clips or looking at screenshots. Hoping for an update that will address this soon! Still a Xbox dude for sure! Original post: As someone who has stuck with this app since it's launch, I can say that it's come a long way! Way more accessibility throughout the app than in previous versions and connectivity to my Xbox without having to be on the same wifi is my favorite low key feature. While for sure it's earned all five stars the app still isn't perfec Scrolling through saved clips is still a challenge. It would be nice just seem less Lu transition from one clip to another without so much bouncing back and forth. The responsiveness could be a lot better. Not a big fan of the video player the app uses either. Besides that, Microsoft keeps giving me reasons to stick with my console! If vou're an Xbox user vou definitelv need this ann...HydyeyeyrVersion: 2024.8.2

Good way to play Xbox on the go, one feature missing, however.While I (sometimes) use this app to play my Xbox, most of the time I use it to use my Bluetooth headphones while playing the console in the same room. However, I discovered (to my disappointment) that there is a 2.5 second delay in the audio. Which was really saddening, as I wanted to play competitive games (like halo infinite, call of duty, etc) with the headphones. I kindly request a version of the "remote play" without the screen, so I can play my Xbox with the controllers bluetooth connected to the Xbox, and my wireless headphones connected to the app so I can have the audio on my headphones, the reason I want a version without the screen is because I'm using a old phone (iPhone XR,) to use the remote play so I can have audio for my headphones, however, the screen is the reason on why my headphones have that delay (I play at 120hz on my Xbox, so of course it slows it down.) Without the screen and just the audio, I can play with my wireless headphones on the maximum audio graphics (I have to turn on the "high connectivity" mode to play, unless I want a 2 second cutout each minute.) Sorry if this is a lot to ask, but please. if you have the time, implement it. Thanks for reading..APersonOnTheInternet1Version: 2023.12.1

New look...While the new look is sleek I feel the old layout was more user friendly but time will tell if it is. Now for as the reason of the low star rating is due multiple issues example of two issues first being the data and information for the majority of the time either does not refresh or show accurate information ie you can be on your console and see who’s on where as the app might show who’s on or it might display someone online but if you click profile or access a message they would display offline but if you go back to the friends list it will still display online another issue or lack of feature is they have removed the option of the store or game pass game with the new UI granted since the game pass as a separate app that is understandable for game pass although I think it would be nice to have a version integrated in the app that way users only need one app instead of two apps not to mention that the remote feature input rarely responds I could be trying to press a none stop and may 1 out of 20 time I could receive input.TbdsaintsVersion: 2009.1009.1918

Notifications & voice memosI actually really like this app, it works for exactly what I need of it, chats and parties for a little while until I can use my console… the only problem I have with this app is when I’m using the chat feature, as the messages come through, the app sends out a notification. Obviously I want to be notified whenever a new chat comes through- but NOT while I’m already in the chatroom. This isn’t a major issue for me, since I can cut off notifications and just manually check the chats every now and then, it’s just a mild inconvenience is all. Voice memos is just a feature I would like to see implemented into the app, Instagram & Snapchat have voice memo like features (example of it being possible to put into an app) and the console version is a handy feature to have, if it’s possible to use the mic for parties, then adding voice memos to the app version as well seems like the correct next step. I’m not an app developer, and I know absolutely nothing about the industry, I am a consumer, and I know that honestly??- we really don’t care about comparing achievements on our phones, we want smooth, portable communication with our Xbox friends…..Autumn._rainVersion: 2107.716.2237

Smh…I have 300mps internet and my clips won’t even load. That wouldn’t be a problem if I didn’t get banned from downloading clips. For whatever reason, messaging someone that they are bad at a video game is a sin, so they banned me from messaging, saving clips, and joining parties. Kinda annoying the punishment doesn’t fit the crime. They should have banned me from messaging people and that’s it. No reason I can’t save a clip or join my friends party. I also am annoyed at other things. I’m very glad I can see my stats and my friends stats, but I cant see them side by side. I have to go back and fourth to see how much ahead of my friends I am. I also can’t change my name. I used to be able to change my account name in the settings, but they removed that feature and the Microsoft website doesn’t let me either. So my name is always going to be the same. Last complaint is the look of the app. It’s pretty plain. It’s not in 4K or anything. Not a huge deal but it would make me enjoy it more. My rating is gonna be 2 stars until they fix at least one of these things. 💚.Spaceunicorn123Version: 2105.506.2320

It’s simply ok.Overall, the app ever since the update looks and feels pretty sleek. However, there are a lot of smaller issues with it. The biggest issue that I have with it is that Microsoft removed the ability to change your profile picture from the app. There was honestly no point in doing this, since there was nothing wrong with it in the first place. Now, if you want to change your profile picture, you need to get a USB and plug it into your Xbox, wait for it to actually upload, and then you can change it. What was wrong with the old system of simply going into your camera roll on the app then choosing one that way? Another issue is that the app takes a decent amount of time to load, and sometimes won’t even load everything at once (such as your captures). There are also some smaller bugs, such as the app stating that people are offline when they aren’t. However, there are some good things about it (such as the addition of remote play), but in my opinion, they don’t outweigh the negatives. Overall, if you own an Xbox, you might as well get it, but don’t expect a perfect experience..Mr. GossardVersion: 2009.1009.1918

BRING BACK CLUBSThe big change few years ago really hurt what was most important about the app. The newer format is easy too navigate, which is nice. But taking away access to clubs was a terrible mistake. I haven’t interacted with clubs since then, besides the occasional screenshot posts. But far as getting together & being able to chat or setup meets in racing games or joining car cruises in Forza Horizon, you really have to do it from a controller- who likes chatting from a controller when you could do it so much easier/ faster on the app. It was amazing before- PLEASE put in a patch for club access, it could just be under “social” or whatever, just bring it back. Playing/interacting together has more players spending more money to play the same games/ DLC’s. All clubs have been dead since that app update few years ago. It’s very annoying to doing it with controller or viewing content only on pc or console when you could be playing the game. Before I could be on break at work and see a scheduled car meet for later in the day, or post to a club from my phone…….Drive blasterVersion: 2022.12.2

New Update - WORST POSSIBLE APPWhere is the store portion of the app?! I am trying to browse games and can only search, and when I search for “ghost” I get every game with ghost in the description, in no discernible order. I do not get titles with Ghost listed first. I have a huge tile for Minecraft on the top of my page. I would never play Minecraft. I’m an adult trying to spend my money, but you want to make it harder. There are no options to customize the layout or to put stuff I care about on the screen. I don’t care what my friends are playing. In fact, friends are what I’m avoiding by playing Xbox. Are you trying to remind me how much I miss society? I am trying to buy a game! Are you making it harder for me to purchase through the app?! I can see no way to browse for games. I’ve checked. Did you guys acquire the five dumbest chimps you could find, put them in a room with crayons and a disco ball, then say “draw our new interface!”?!?! I don’t care what my friends are playing. I don’t even like most of my friends, but at least they didn’t design this app. This is AWFUL..ScumboldtVersion: 2009.1009.1918

Revert back to original updateBottom line, I dislike the new Xbox app update. It has been very difficult for me to utilize. I prefer the original version over this garbage. First off, why would Microsoft remove the achievements and activity feed section? I can’t even see nor can I compare with friends: the hours we played, game statistics, achievements unlocked/locked, and even gameplay clips and images. In addition, I don’t like the fact that my profile page doesn’t include every single game from my library. It even removed my personal activity feed. In other words, I hate the highlights section. The only thing I seem to like about the app is the fact that I can connect my iPhone and Tablet to Xbox One and project games over to it however, it’s not enough to impress me. I really hope Microsoft see this message and considers reverting back to the original version of the app because there was nothing wrong with it at all. It was easy to work around and things were organized accordingly. This new update is a scattered mess. DO SOMETHING ABOUT IT NOW!.BuckMasters24Version: 2012.1207.2321

New update adds what?The new updates adds remote play from your phone?! Uh what, google stadia is gonna get absolutely destroyed if Xbox decides to keep updating it. I have a base Xbox one and an iPhone XR and I was able to play some single player games and navigate the menus fine. Within reason obviously, there was a slight delay due to the nature of streaming it but it still felt very very very good to play once I got use to it. And tbh I wouldn’t want to play an intensive multiplayer game or anything like that would probably cause issues to arise like long loading screens and the sorts, as I said I’m using a base Xbox one so maybe the new generation doesn’t even have issues like that. 🙏🙏from the Xbox crew, this app doesn’t feel like a fan made companion app anymore, you’re able to physically operate your device and I’m pretty sure there’s even a remote feature for operating the menus of Xbox If you don’t have you’re controller. Ez I’m not taking this app off my phone unless they take away the remote play. Rip to other phone games. Rip to google stadia. 🪦.SlipslopbigbopVersion: 2012.1207.2321

Perfect for gamers with good WiFiI LOVE this app. Never mind that’s an overstatement. I like this app. I myself am a second Generation gamer. My dad played the very first Halo, Halo: CE when it was on CPU. Now, I play Halo Master Chief and Destiny 2, as well as other iconic games like Rocket League, Apex Legends, Battlefront 2, and Minecraft. I LOVE gaming. Sadly, my WiFi cannot support the remote streaming. I am also disappointed that you cannot fully access the Microsoft store. There are some minor details that I wish this app had as well such as the craptastic controller that you can use on your phone. However, I do like that you can download apps to your Xbox remotely. You can also access all pics and videos remotely as well. Like my friend (Tag: Genxman212) will share his tags with me all the time through the app. This app is good for people who are on vacation or people whose jobs do not require constant attention like firefighters or police officers. This app needs a lot of tweaking but it definitely has lots of potential. My tag is stinkych33Ze shoot me a text and we can hop into an Apex Legends game. Please consider my opinion Microsoft. Peace out!.MasterbuildermicahVersion: 2106.611.205

One small change could make a big differenceI am small content creator/gamer/dad. If Xbox made it so that I could record my lobby’s voice audio along with mine from game chat and audio from party chat when I record my clips it would be the perfect method for under equipped content creators. Speaking from personal Experience between record clips on my Xbox and using my phone to download and post my clips via tik tok etc… I don’t even have to move from my gaming chair to make content. This small change would allow me to make content with actual audio from me and my friends or catch reactions from people in game chat. It seems like such a small change that wouldn’t matter but it would help out me and so many others like me immensely. Please take this review into consideration and maybe give it a chance. Gaming saved my life and I would just love to show some appreciation and try to help out by giving my opinion on how I see Xbox could improve the experience for gamers like my self. - Hunter aka (Cryptic).Hunter.318Version: 2023.03.2

Been done but a giant bug for Xbox app usersSo,Me and my friends use the Xbox app all to the in order to change our profile picture lately but every time I go to change it and upload the picture I get an error saying we cannot upload “anything right now” please try again later. And that has been going on for a week and you haven’t heard about the problem either the error is just at my side and not anyone else who has the Xbox app. But I do advise I can say that can you please try to figure out what’s wrong and why we can’t change our profile pictures to the custom ones I recently just stayed up till 3:00 making a profile picture just to get The holy grale of my first error on the app. And I have a very stable internet connection and should have no problem doing anything WiFi related. If Xbox support or any Microsoft management read this report please try to get this done I know your dealing with a Xbox error we’re it shows everyone offline sometimes but once you fix that problem can you please consider on fixing this. Thank you for your time..B0N6SVersion: 2003.326.129

Xbox One App is..... okay?!I started using the Xbox App because I wanted to try out the Remote Feature on it and it was pretty good and all being able to move on the screen and things like that, but then it became useless to me I obviously use a controller now and using the remote would just be for fun or no reason at all, but here is something they should add, being able to see your controller battery and maybe headset battery if you have a wireless one like myself. It would be that feature that would be useful for people who might not have a charger or then just wanting to know what it’s at because they could buy batteries or they could buy things that would be based off of that feature. The app sometimes is buggy and won’t let me get in but usually it’s pretty good, I don’t use the Xbox App too much because theirs usually nothing interesting I’d need to see on it, but that’s just my opinion so whatever you guys use it for would be good and all but I don’t see myself using that much, but for the people who do use it i will give this a 4 star but if that feature got added I will gladly change my rating.320jwkefjkaw;weVersion: 1912.1213.1700

Im a Xbox play for over 20 years thank youSo I got banned I believe on call of duty due to the AI endgame chat deal that they just upgraded. I see that Xbox has the same thing as we have been gaming with Xbox for quite some time 20 years plus we all like to joke goof around and play wonderful games that we are provided by you guys… we have family members that served in the United States of America that are veterans and want a free of speech they fought for our country or land, and we have the gay lives matter. I am not being hateful to anybody, but because of the way we grew up and talk and talk trash. We deal with problems now and I hope that Microsoft does not proceed to ban people like I am right now on our headsets. If somebody cannot take a joke, they should not be on the game. Simple as that the gay pride get one whole month but our veterans that fought in bloody wars only get one day very unfair. Selfish. Just wanted to update you guys and hope We can continue to be apart of Xbox live as we all love to have a grate and blesse day.USA20231995Version: 2023.08.3

No Gamerpic CustomizationAlthough others are addressing this, I want to give more awareness to this as well. Ever since the new Xbox App update, completely revamping the app, I can’t help but notice and am annoyed by the fact that the profile customization (gamerpic, sending photos in chats, etc.) is nowhere to be seen on the app. The app loads slower compared to the older version, which is strange, and the screen always warps itself whenever the device is rotated, forcing me to close the app and restart it. My main concern, however, is on the fact that you aren’t able to customize your profile picture/gamerpic anymore. I’ve tried looking over for a solution, and I found nothing. It feels as if the freedom of speech and expression has been taken away, because other than this, there’s not really any other way to express yourself. Despite no answer so far, I really hope that this issue can be resolved sooner than later, so I can change my gamer picture..Hammock SharkVersion: 2009.1009.1918

Good but needs settings to be clearerOkay so I love this app I like texting hang out with friends ect but I found somethings annoying first off I get a notification when I get a text great it’s useful but….I all so get it when I’m in the app and it’s kinda annoying not that big of an issue but the one think I think is annoying is this: Okay so using this app you can send pics cool right? But it can be annoying too first off the settings need to be clearer I have one friend who can’t get pics because of his safety settings….but we can’t find how to turn it off….another thing is anyone can text you now I don’t like friending people I don’t know in real life I have never done it but anyone can text you so I get over 30 messages a day from random people (I don’t know why they texted me) and when I block them there’s this glich that adds them to my friends list!? It’s annoying because a blocked player joined my world because of this glich and it’s not appropriate for kids who use this app to play with friends some random person could add them and just talk with them please fix this I will be vary grateful.Engineer74Version: 2110.1026.2232

Loving the new redesign!Ever since the update went live, I’ve been digging this new user interface and the ability to easily share your captures very intuitively and downloading games to your console before you choose to purchase it digitally or via disc, so you can play the game on day one instantly. However, there are some additional features I’d like to have in there as well. The Xbox Store isn’t in here to discover new games. Though searching for a game to download is easy, I think adding more detail, like the current store on Xbox One / Series X/S would be a plus. Next, the onscreen keyboard. I did hear that using your phone to type your message straight to your console was coming, but it’d be nice to incorporate that somehow seamlessly. And also for 360 games, I noticed you can’t download them to console yet? Not sure if that’s a work in progress, but that’d be nice to add alongside original Xbox games too. Other than that, I love this new design and can’t wait for many more updates to make this next gaming experience much better!.NojPoj917Version: 2009.1009.1918

I wish I could make a group post on there.I have a hard time accessing my Xbox, so would be nice if I could make a group post so I could make new friends. I don’t wanna have to rely on others to find new people to talk to. Been using the Xbox app for a couple of years now and loved it has been telling people to use it but it has a lot of downsides lately they have fixed the glitch use your voice to text. It didn’t work for the longest time and it made me mad because I have difficulty spelling because of dyslexia so I’d have to go on my Notes app and copy-paste stuff from there. Overall, if those issues weren’t there, I would rate this fine out of five. Good job whoever made this app or the team you guys did a really good job and I hope this is you well I don’t wanna be a critic, but I just a lot of things to do are accessible for people. especially if somebody has difficulty having a steady Internet connection but you have a good data provider for your phone..707NyxVersion: 2024.03.2

Been using this for a year and still glitchedI’ve done reviews before and the same people issues are there. Messages from friends come up on my screen with the complete message for all to see. Doesn’t matter if it’s locked or not. So have have to set my phone notifications to not preview at all which therefore requires me to open up the app every time a I a generalized “Xbox notification” on my iPhone. Why can it go back to beeping with a discreet “ you gave a message from John Doe gamer tag”? That was the best way but it’s been a year. Next the app starts to randomly show all my friends offline whenever it wants to when I know do a fact they are on the app. Also we use to have time stamps for when a message came through the app now I have no idea when it was sent if I don’t hear the first and only beep. They do a lot of updates and such but I just want basic message functioning cuz that my main reason for using the app..DiagonalleyVersion: 1710.1012.0348

They took a huge step BACKWARDSI have had the Xbox app for a year now. It is quite convenient for people like me who like accessibility options in a app. However it their newest update. They changed one of the best features in the Xbox app, the ability to change your gamer pic to a custom gamer pic from your phone with ease. It couldn’t have been any simpler. You add a picture into your phones picture library. Then you go to your profile in the app, hit customize profile, and then all you had to do was choose the picture. I know it’s not impossible to change your gamer picture to a custom one, but still they had no reason to complicate this feature. Microsoft, if your reading this, then just put the profile customization back the way it was on the Xbox app. While I must say some of the new long awaited features such as knowing when a game has downloaded is great. But I still want to have the ability to change my gamer pic to spongebob dabbing on Ali A’s head without having to buy a usb..Mr CupxakeXLVersion: 2009.1009.1918

Good app, but very glitchy.I really like this app. It is very well designed and includes many great features. Remote play is great if you have a good connection. However, there are tons of glitches. The startup animation would be good, but every motion of the Xbox symbol causes it to flash before performing the motion. When you rotate the app to landscape or portrait, there are random white blocks that pop up in place of the proper screen rotation animation. The chat is also very glitch. The ui also glitches and flickers quite often. The remote control is better than the one in the previous version of the app. And there are also many other problems not mentioned in this review. What I’m disappointed about is the removal of the ability to check game achievements in the app. I’m also sad that there aren’t many button spread throughout the app to access remote play. Party chat works very well in the app. Overall, this is a great app, but there are a lot of bugs and glitches that ruin it. Please fix these, Microsoft!.Xboxplayer332Version: 2011.1117.2218

Remote Play Broken After UpdateI was using remote play without issue last week, at work, away from my Xbox One. I ordered a razer kishi gaming adapter for my iPhone which works flawlessly. Now for the last 3 days I haven’t been able to “connect to my console” despite the Xbox app showing everything working as intended, and showing that my console is on (I left it on just to test if it would connect with the app after leaving). I updated my dsn, hard wired to my router, and optimized performance by clearing the cache, freeing up memory, etc. After hours of troubleshooting I am back to square one. I’ve submitted multiple tickets to support and have not heard anything in response. As a loyal paying Xbox gamer of many years I’m truly disappointed in the sudden failure of their mobile support. Beta cloud gaming outperforming your primary app is disgraceful, and the lack of titles on cloud gaming is just disappointing. Let me play the games I own!!.J837261637Version: 2022.06.3

Awesome app, just can’t upload profile pictures anymore😤It’s an awesome app to use to keep up with stuff on your profile but just recently I have been having a problem where I go to change my profile pic and when I change the current pic to the one that I want on my phone it says to upload then I upload it but then it say error it’s not able to be uploaded right now try again later. So I try later and even the next day and it still won’t work. And if your saying I change my profile pic to much I don’t I’ve only changed it 3 times in the past to years. And I’m on an iPhone XR and my internet is fine but some people are already experiencing this bug so please Microsoft... please fix this. I’d love to have the ability to change my profile pic back please. Other than that the app is above average so it would be 5 stars but there are some minor bugs like the one I discussed.👍🏻.Jude KolarcikVersion: 2002.302.1532

Spammers on MK11Maybe ya'll can report these players. I am sick of them: baked gioo, HoodfameTG, DayTheKid1993, WesleyD33rds, Everyoppdrop#873, KEVBOT96, MarioPalacios93, RadHellReaper, Tibucan#6731, Shadow fox#3275, Perks2Crazy, Scuba Jay 115. ; all they do is spam d1, grabs, and abuse unfortunate gameplay loopholes for spamming. mk11 is my comfort game n these woman hating men need to evaporate and become the ground I walk on. they rlly be clinging to their one boring combo along with they freaking umbilical cords bc YOU KNOW them babies ain't left their wombs. If they see this: ya'll are on my list dawg. I ain't playing around no more. I hope you touch-starved losers get a personality and a woman so you stop ruining the game for me. God does not have the balls to keep me from ya'll if you dare to match me again. I will literally pull up with Twilight Sparkle and defeat ya'll with the magic of friendship or something crazy. watch yo back, losers. edit: adding more to those who crossed me: Eddman08, DafodilToast75, TheLeatherSofa1, and kricocrimsonreq.Leantardo swag buttplugVersion: 2024.02.2

Overall pretty goodI mostly use the app for remote play, which works well with 3 caveats: 1) occasional connection issues, audio stops working, control inputs stop going to the console, etc. most of which can be fixed by force quitting the app. 2) Screenshots work, but for whatever reason "record what happened" only works when not using remote play; when connected via the app, the option does nothing and no clip is recorded. 3) The "don't tell me again" option for the "friendly reminder" about using a 5GHz or wired connection only persists until the app is closed or quits, and then the reminder is shown again, which is really annoying and seemingly a super-easy thing to fix. It's not great advice either -- 5GHz networks can have more potential bandwidth and higher throughput than 2.4GHz, but far less range and penetration, so it's definitely not necessarily the case that a 5GHz network will give you better performance in remote play than a 2.4GHz network..Triforcetr0nVersion: 2022.11.1

Remote Play Needs ImprovementI’ve used OneCast and PS Remote Play for game streaming and while this is definitely better than PS Remote Play, it is nowhere near as stable as OneCast. One thing I really appreciate about the Xbox app and OneCast is that you can just directly connect your controller to the console if you’re in range rather than have to pair it with the mobile device. Sometimes I just need to use my mobile device as a second screen. I have a solid AC1900 router and I’m connecting with an iOS device on 5Ghz and there are often connectivity issues for no apparent reason. While the PS Remote Play app connection seems to stutter during heavy game activity, the Xbox app seems to just randomly get weak signal and connection. I could be playing something not very demanding like Minecraft and this app will go in and out of strong connectivity when nothing else is happening on the home network. Additionally, it’s disappointing remote play is not an option for Xbox 360 games, even if I’m connecting a controller directly to the console..BrianFromCaliVersion: 2104.415.637

Does some things reliably; some things rarely.You can always see who’s online from your friends list, and what they’re playing. Messaging works well too. However; the ONE THING the app is absolutely advantageous over a controller for accessing your console with - does not work consistently. The on screen keyboard, lets you type quickly on your phone - much faster than using a controller. When it works, this feature is extremely convenient, letting you input text to your Xbox or games in time spans you never could without the app. But good freakn’ luck getting the keyboard on the app to come up when you have an on-screen keyboard on your console. It’ll work sometimes, and other times you can pull up the keyboard on your Xbox again and again and again - to have the app do nothing. Which, needless to say - is very frustrating. To have such a convenient feature work intermittently and be completely unusable at other times is maddening. If that singular function worked reliably, I would say this is a magnificent app. But right now; it just doesn’t..PolarSpectramVersion: 1804.0504.1724

Great, but the Parties are a No right now.It’s been great, I’ve had it for about 3 years. But just now, it’s having a problem with joining or creating Parties. When I first open the Xbox App on my iPhone SE 2nd Generation, you can hardly make out what it says (it’s the menu that says joining party), and then goes to saying, “You are not in a Party.” This is something that they need to Fix quickly because I use the Xbox App everyday for my parties. It just now started having this problem. I have my phone on iOS 17.0.3 (the latest fully public iOS available) and the Xbox App is definitely updated to current version. I even restarted my iPhone and left it off for over 15 minutes and still had the problem. I can’t create my own parties or join off of someone else’s invites, and I get ALL Notifications for everything, but it’s just the Parties now. I swear, it’s always something with Microsoft, whether it’s an public issue or someone false reporting me because of how good I am at the game compared to them. PLEASE!! PLEASE!!! PLEASE!!!! FIX THIS!!!!!.Lucas ShuVersion: 2023.10.1

New feature Idea not really a reviewI feel like there should be a feature that lets you view what percentage your game that’s downloading is at on the app and notifies your phone when your game is done downloading.KvuvindVersion: 1906.625.1605

Just a review bro5 stars coz I am lazy.SwaitchVersion: 1708.0829.1041

PleasePlease take down the maintenance and let us change our gamerpics again, ITS BEEN FOUR MONTHS!!.Reddit insteadVersion: 2003.326.129

Great AppLove the user friendly interface, always room for improvement.DJ_M1SFITVersion: 1708.0829.1041

ProblemThe new way to choose a profile picture by using pictures of your phone is WAY MORE HARD. The previous version was much better and way more easier!.Rick5LVersion: 2009.1009.1918

Bug need fixing!!Hi I use this app a lot and recently from the last two updates. The app well not allow me to upload my own gamer pic anymore. I keep getting a error message saying try again later. Keeps saying that every time I re-try over and over. Could you look into this please! Thanks! :) I use iPhone 11 if that helps for software..| LXV |Version: 2003.326.129

Why?What I’ve come to realize is that the xbox app is severely outdated. No way to switch profiles through the app, can’t change your profile picture without constantly receiving the error “something went wrong. Try again in a bit” along with constantly sending out the same notifications about 4-5 times. Cannot download games through the app, late chat notifications and random bots adding to group chats with 100’s of other bots. FIX THIS.BRYANTFECEVersion: 2023.10.1

I love itThis new remote play is awesome I can play Xbox from anywhere asking as I have a controller even in school 👍.Tsgh acxdVersion: 2012.1207.2321

Let me buy gamesI love this app allows me to know what’s going on with my account but one thing I never understood is why can’t you buy games from the app? I’ve never understood that Microsoft please add this.Emirhan_kpjVersion: 2107.716.2237

From perfect to “only good”Why did you guys removed the option to see achivements and compare them whith your friends ? Please bring that back.ObjectedWolfVersion: 2102.209.2113

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2605.2.1

Xbox Negative Reviews

New Update...This app USED to be good. Key words being "used to." Before the latest update, the xbox app was really good and I had very few issues with it. Ever since the new update, I have absolutely HATED using this app. Obviously this is my opinion right now, but I hate almost every single thing that has changed (and a bunch of my friends agree.) First off, the app takes longer to load in than it used to. Second off, the whole messaging / chatting with others is awful. Sending messages can be delayed a lot and sometimes not even send. You can't send pictures anymore. And also, if you have notifications on, it'll glitch over and over and over again whenever someone messages you (meaning even if you are on a chat with someone currently texting each other, whenever they text you, a notification will buzz at the top of ur screen.) This glitch is only fixed if u reload the app, and even then, after a few minutes of texting, the notification buzzing will still show up again. Another thing I hate is the online / offline thing. I don't like how when you are on a chat with someone, it says they are offline, even if they are actually online. It only says they are online on the home screen, which is very annoying. Honestly, the only thing I do like about this update is our captures all in one area. Obviously this probably won't happen, but I feel like this app would be way better if the update was just taken off, and the app was reverted back to its old state..Puppylover20066Version: 2009.1009.1918

Good concept, but incredibly broken.The Xbox app is amazing the first time you see it. You can access you account on the go and do so many things. However, the app’s downfalls become apparent very soon. First of all, you need a wifi connection to access the app, it will not work with cellular data. So, the whole aspect of xbox on the go is completely thrown out of the window. Secondly, you’ll be very luck if you can actually use the app. For at least one week out of the month the app just doesn’t work. You try to launch it, but you are met with either a blank green screen or a n infinite loading wheel. I’ve tried restarting, redownloading, and even costumer support, but nothing can fix it. Over time it will just fix itself and one day you’ll try to launch the app and it will just work for no reason just as suddenly as it stopped working. My final issue it the built in keyboard. Xbox has a wonderful system that detects the keyboard on your xbox and allows you to type on your phone. This is great for multiplayer games with a chat system. However, like the app itself this feature is very spotty. Sometimes the keyboard on the app will just stop popping up and it won’t ever pop up for the next week to month. Then it will just magically fix itself again. There are also tons of little bugs that litter that app that at sometimes, makes the app completely unusable. The Xbox app definitely doesn’t deserver the 4.7 out of 5 that it currently has..+Killer47+Version: 1906.625.1605

By mistakeI have already filed a report on the online verification process and I unknowingly didn’t enter my recovery email correctly when I initially input my recovery account and since then to my knowledge I haven’t even got a response to confirm weather or not that I could switch my recovery account to the actual account I have also I don’t understand how the account I incidentally entered could even work for the fact that the account doesn’t even exist to my knowledge at least so please get back to me this time so I can use this wonderful app. One other thing that doesn’t make much since is that when I do enter my Microsoft email and password it asked for my account to be verified due to it supposedly having suspicions activity but won’t tell me what that specific action was nor does it give me any information at all about my activity or action that caused my account to me removed from the mobile app when I’ve had my Xbox account for over a decade since the Xbox 360 was my only console at the time. If anyone who isn’t from the Microsoft staff that has incite or knows of a way to fix this issue because I’ve tried everything including going to the Xbox support website that didn’t even help only because I don’t remember much of what I entered when I first upgraded to Xbox one since that was roughly 8 years ago I have a Xbox year one addition with 1TB of storage that I got for my birthday. So please let me know how I can resolve this issue..TwitchSmokeVersion: 2111.1122.1929

Reporting Two BugsI’ve been trying to use this app for the three months but it’s a serious problem. The app has a bug where it won’t launch and you’ll be stuck with an infinite loading circle on your screen. After restarting the app well over fifty times it has refused to work so I tried reinstalling it and that didn’t work either. My second problem is that the party chat continuously cuts in and out making it incredibly difficult to communicate with people because I have ask them repeatedly what they said. I have a brand new IPhone XR so it’s not my iPhone. My internet is fine and I’ve even tried it with my mobile data and it still won’t work. I even had my friend try it too and he says it cuts in and out. Even when I unplug my head phones from my phone it still won’t make a sound until a few minutes later. Please fix this bug, it was working perfectly until a few weeks ago. You try to add new updates and try to make do more things but it shouldn’t need too. Your console is perfectly fine and your app was fine until you screwed it up. I love your console but there’s no need to try and battle with PS4 anymore. At this point its based on personal preference of the consumer and not whether the console runs faster or not. If they want a faster console then they can get the S or the X or the New one when it comes out. Stop trying to make change it. This app doesn’t deserve a 4.7 rating because it has so many huge bugs.AshlanndeVersion: 2001.123.1027

Tragically disappointingThis app is one of the most poorly written apps I have used. Microsoft is a fantastic company. The Xbox live functionality on their console system is superb. However, this app doesn’t function at all like its console counterpart. The “Active Friends” status is rarely accurate, even when you “pull down” to refresh status. My friends and I love to play Forza using a racing wheel. Since the wheel doesn’t have a headset jack, we use this app to talk. On console, we can join each other’s game or party without an invite. It just works. In the app, it will not. We usually have to text each other to send an invite. If you join the party on console first, the app will not allow voice communication despite being in the party. If you try and send an invite, it won’t allow it because they are already a party member. So you have to leave the party, text your friend to send an invite, then you can finally talk. If you accept the invite, and the app errors out (message saying “something went wrong” which is often does), you are forced to kill the app, reopen it and if you click on the invite, it will not work because the invite is no longer valid. So a party member has to resend the invite. 90% of out conversations begin with the phrase “Did I mention that I HATE this app?”! What’s even worse is this app used to work really well. It’s been horrible for over a year. This app makes Microsoft look bad..Prof SillyVersion: 2202.210.2340

The new update:I used to be able to navigate the app before the new update. I didn’t know there was one until I checked the app after a while and it looked garbage. The categories are all messed up, I can’t even find the game I play in the search bar for games, because it’s another version of the game but this app used to show it in the search. I don’t even know where any of the old gamer point comparison sections went or are located, and everything is watered down in a way that somehow makes it more confusing. My library says that I have one game in it, though I’ve never bought the game it listed, and the library doesn’t list the actual game I’m playing, even though the game is listed as something I’ve played recently on my profile. I can’t even see who my followers are, because I don’t know how to get tothat section. All in all, this update was utter garbage. The older interface could be a little confusing at some points, but this interface is even more confusing and terrible than the older one. I also had a glitchy sign in, where even though I put the right password, and the enter password screen went down, it would jump up again after less than a second of actually seeing the app. I had to uninstall and reinstall the app to fix that problem. I wasn’t putting in the wrong password, it didn’t say what I was putting in was incorrect..StarxeidVersion: 2012.1207.2321

Works but has poor compatibility and optimizationI feel like the both the mobile and pc versions of the Xbox app both are getting increasingly unusable, with persisting problems going as far back as 1-2yrs. On mobile there will occasionally be an update that will notify me of friends getting online that aren’t even favorited, or when I do get these notifications it’s when they are online but get on their mobile app too, and it will be happening for a week or more until the next update or two I’m guessing. On pc many friends as well as I have been having issues with party chat for the past year. At first I had to select a different input and output for party chat and reselect what I was using every time I joined a new party without fail. Now I also have an issue connecting to a party, where I’ll have to wait anywhere from 20s to a minute and still have to switch my input and output back and forth after I finally connect. The initial input and output problem has just recently started subsiding, but I’m still very annoyed with how long I have to wait to connect to a party. PLEASE optimize for these issues, I’m getting really tired of having to sit through problematic updates where even if one thing gets fixed something else ends up getting broken..Brandon PurpleVersion: 2024.9.2

So buggy and it won’t let me use the appI only play Minecraft here and there with my friends but i had stopped for a while so i need to go redownload Minecraft as well as xbox. i expected i would need to sign in and so i did and i thought it was working but the pop up to sign into your microsoft account kept showing up. i would enter my password so many times and i would think it would work and it wouldn’t. i tried resetting my password and nothing happened. i gave up, but the other day i wanted to get on the app to friend request one of my friends so we could play minecraft. i opened up xbox and it asked me to sign in again but i had forgotten the password i had changed it to a few weeks prior so i changed it again and made sure to remember it. i said i would try again tomorrow. it’s the next day and i signed in with my new password and the pop up came up repeatedly. i don’t know what to do at this point. this isn’t the only thing too. the one tile i did get it working it was super laggy and it even glitches me out of the app at one point. the app is also hard to navigate, it used to be so much better. i don’t know what you guys changed but stop changing things like sending pictures in chats and making the app look prettier. just make is isabel and fix the glitches. it’s super frustrating and i just wanna play games with my friends. thanks..Beronbica69Version: 2012.1207.2321

I have one thing to sayThere’s a ton of problems with the app in the new update but theres lots of other people writing reviews so I won’t take twenty minutes of my day to go on a rant about the app because honestly it’s not worth it. However there is one thing that I absolutely hate about the update and have no idea why they got rid of it. You Literally Cannot Customize Your Game Picture Anymore. Nor can you send pictures to people in messages. Normally I wouldn’t care about this since I don’t want to change my gamer picture, however one of my friends in order to spite me used this update to change my gamer picture and now I can’t change it back, I have to use a default picture. Which in fact is a real bummer. I like to have the freedom to customize my profile in any kind of social media. And no matter what you say Xbox is undoubtedly a social media, you can text, send game clips,(used to be able to send pictures), you can talk, and some other things but people don’t usually use these because Xbox is a console and is generally used for gaming. I can mind the glitches with the new update but I cannot overlook the fact that they have completely done away with a key feature in the profile customization. All in all I believe they should scrap this new update and revert it to the previous one..Always bugging you !Version: 2009.1009.1918

REPORTING A BUG!!!!There is a bug with the Xbox Phone App after the most recent update that was rolled out. While talking in party chat on the Xbox Phone App the sound will randomly cut out on one or more people in the party with you. You can still see that those people are talking, you just can’t hear them, and I have also confirmed that those people can hear you even though you can not hear them. It is not an internet issue as it happens to me whether I am on the wifi or (disconnecting from wifi and) using my phone data. Tried uninstalling and reinstalling, still did not fix my problem. Own a brand new iphone 11 I got for christmas and using the headphones that came with, so it isn’t that my phone/headphones are super old or anything. This was not a problem until the most recent update for the app a few weeks ago. This is as inconvenient as it gets for someone who relies on the xbox phone app to talk with friends in party chat while we play, and is so frustrating that i have almost had to stop playing xbox entirelt. To add to my frustrations i am running out of time to play EA access and Gamepass free trials with my friends because of this, and i know xbox is going to give me zero compensation for this. Strongly considering selling my xbox because of this situation if it doesnt get fixed SOON..Bgary19Version: 1912.1213.1700

Remote Play does not workI downloaded the Xbox App specifically for the remote play feature, but every time I fix one of the problems, a new one came up. (Bluetooth Controller connected to the (CONSOLE???) required then Bluetooth Controller needs to be updated then internet is “too slow” for streaming (which there’s no way to fix)) It said that I could do the streaming thing at home or something like that, but nowhere else. But my phone requires me to click ‘enable’ on the Xbox. But it won’t show up on the screen again. So I had to go to settings to try and test the connection again and now it doesn’t let me enable. And the first time, it said it could be enabled, but it never enabled. So then I try it again, then it doesn’t even show up on the screen. So I go to settings to try and manually do it. That’s when I come across all these different errors, forcing me to be unable to do it. I could get a 3rd party app for streaming and it would work better than this. By the way, I understand that I have over 600 ping when I play games, but if I wanted to download the Xbox App for no reason (since all the useful features are gone), then I would give this app a 5-star rating. But I downloaded it specifically for remote play..CreativeFoxDCCLVersion: 2009.1009.1918

Broken partiesI’ve used this app for a long time, as it’s an efficient alternative to texting other Xbox players, and the parties come in handy if you don’t have a headset available. But recently those parties have been everything but convenient. Every time I join one, it starts to overheat my phone, and that’s the part I can live with. The part that irks me beyond comprehension is the fact that the parties are disconnected for up to 80% of the time you’re in one. Your friends can hear you and you can see from the ring around their pfp that they’re talking, but you can’t hear a word they say. It’s as if they’re mute when they’re not. This makes competitive and even casual games difficult to play with friends. Imagine playing a PVP game such as Apex or R6 and your teammates makes a callout that could save you. But the party was disconnected so you miss the callout and you die. It’s a frustrating experience, and it is more common than not. I don’t know what causes this, and I know it’s not connection issues because those come with alerts, and I have relatively decent connection to begin with. Whatever this issue is, it needs to be addressed if the app is going to continue to function properly..DarthAutismusVersion: 2103.317.2023

Security and new updateNormally I wouldn’t write reviews but this app was ok until this morning. I was trying to go on the app and it had me put my password, not so bad right? I was ok with it but after I put in the password it made me do it again and again so I decided to reset my phone. So, after I did that I went back on to the app and it’s was super slow and it still made me keep doing my password, so I went to go log out but, after I push any button it makes me do my password AGAIN oh and I did try to push the cancel button but the Microsoft sign in thing popped up AGAIN. Now on to the update. I HATE it the only thing good about it is where the captures are but you can’t change your photo, bio, or location anymore, I mean you might be able to but I have looked over the map. I guess the online offline thing is kinda good but like it’s hard to remember if u have it online or offline without checking which is fine I guess but still. But also, the app takes way to long to load now it was fine back before the update happened actually it was WAY better before it happened, so even if you guys wouldn’t change it back please do and patch the bug that isn’t letting me put my password in..QueennevaVersion: 2011.1117.2218

So many bugsTo start off I have tried to figure out how to contact Xbox about this by using the app support button next to download, it does not bring you somewhere to report an actual bug and is very difficult to navigate. 1. The biggest issue that is occurring right now is that party’s and Voice chats WILL NOT WORK they won’t even let you open them and just say “Something went wrong” this is highly annoying and I’ve signed in and out and uninstalled and reinstalled, Xbox app is what I use as an alternative to using a mic since the mic on your headsets decide to stop working in the early months of purchasing. The app is also connected to my console and disconnecting and reconnecting did not work 2. Second biggest bug which everyone has been having issues with for months yet you have not fixed it is where in the party people can still hear you but you are unable to hear them. Most of the time if it’s a party of let’s say four. You can hear one person at a time and every couple of minutes it allows audio of the next person to come through but shuts the other person off. The other half of the time you can’t hear a single person. Please fix this as you’ve been made aware of this for months and is ridiculous..MidgetsssVersion: 2003.326.129

Used to be goodI made an account on here in 2019 I think and things were working well for me because the only thing I use it for is to connect with my friends on Minecraft. Thing is that a couple months ago it made me sign in again, but the password was incorrect, so I made a new one. Then, when I signed in with the new password, the white box went down and it looked like it was about to finish loading then the white box came up again. I put in the password again, then it went down for a bit, then it came up AGAIN. I was doing this for a minute or so then just gave up cause it was completely pointless. I sort of forgot what happened but I think I just went on the Minecraft app itself then logged in cause my account was already registered. The only problem I have now is that I can’t even load my screen on this app without having to sign in, wait, sign in again, wait, sign in again, and so on. (By the way, I did all of this months ago but here I am again experiencing the same situation) this is getting pointless and it needs to be fixed this is getting ridiculous I’m not sure if I’m the only one experiencing this but it’s really annoying..Lot's of GamesVersion: 2012.1207.2321

Was a great app, but new update is a BIG downgradePros: New look and feel of app is smooth and easy to navigate. Party chat is still available through the app. You can connect to your console through the app now (but this feature doesn’t work for me since I have multiple Xbox’s on my network). Cons: New update took away the activity feed, so community/sharing elements of Xbox are pretty much gone. In the old format my friends would watch each other’s clips via activity feed and comment/like each other’s posts. This is now totally gone. The notification system is also partially broken. I used to get notified when my favorite’s were online, but now no matter how I set it up the app does not set me push notifications for status’. This use to be a great app with some mild glitches, but now it’s become a pretty “milk toast” app. Unless you were wanting an app solely to purchase games before turning on your Xbox, this app’s update has taken away its most useful & engaging features. I hope Microsoft eventually adds back in the activity feed, or a similar way to stay engaged with the online community..THE REAL DEGSLICKVersion: 2009.1009.1918

Pretty bad app if you ask meI’ve had this app for over 2 years, everything was good until the new update came out and changed the apps lay out. You maybe thinking it’s not that bad, especially if you don’t use the app a lot, but as someone who uses it often it’s a pretty bad app. The first big problem is that you cannot edit your name, bio and location on the app anymore, which can cause problems for younger people who have their account linked with their partners or care takers Email. The name that you have put up their (example Cake) will be up their when you send emails to people it will have the name cake up there on top of it. So it can mislead people and throw people off that way. I don’t believe you can change the name at all now so whatever it is now is what has to stay and almost the same with the location and bio but you can change it throw your Xbox but it takes away creativity from those two things. There’s a few other issues like glitches with notifications and chat features. I understand that apps are not perfect at all but they really messed it up and caused users some harm. They also need to fix the chat ban stuff. :l.Kanna<3Version: 2109.917.1754

App has become HORRIBLE recently (nov 2022)November 2023 – still terrible app, you still can't properly view, videos or images from your friends feed, at full screen, nor can you save or download them to your phone, like we used to be able to do. Pretty sad -- this app used to be pretty good and useful, I actually started using it frequently. However, as of around October/November 2022, the app has become almost useless. I'm mainly referring to the profile/vid user feed. You can no longer download the videos, the app does not work at all in landscape mode on an iPhone 13 Pro (it tries to switch to landscape, but 70% of the screen is cut off and it's all squeezed into a tiny corner) But most importantly, the activity feed/profile section is just terrible. Now, they sacrificed everything just to have the video autoplay function as you scroll (not necessary, this is NOT tiktok!!) . You can no longer full screen, view a video, nor can you download the video to your phone to send to a friend, nor can you comment or like posts from users. It's only become a scroll of auto playing videos that aren't even properly viewable!! pls revert back or fix this mess!! tks.Jo2joVersion: 2023.10.1

Updates are supposed to improve not degradeFirst off the most recent update which apparently went along with the format change in the xbox UI layout getting rid of the multiple left/right home tabs for the different categories such as community or store is a very poorly executed concept on the mobile version especially when trying to find features that were once relatively simple to find but now seem to not exist at all and worst of all the messaging setup with the new format both in the app and on the console is absolutely horrendous!!! Also my xbox elite series 2 controller is perfectly capable of connecting to my iPhone to use when playing things like CoD mobile or a racing sim but you neglect to allow for the mobile app to permit me to change or customize which 3 control setups I have stored on my controller so if I forget to have the perfect ones loaded before leaving for a trip or even daily commute I can’t correct that and fully enjoy playing on the tube or cab ride! That seems like poor planning and I keep thinking it used to be possible but can’t remember for certain..DrathstarVersion: 2012.1207.2321

The New UpdateThe Update Is Generally Ok But There’s Way Less Features Then The Old One. For instance; You Can’t Change your profile Pic, can’t see achievements, can’t customize your account which is the main reason people use the app. Microsoft plz update it with those features please..Hi me name is a jeffVersion: 2009.1009.1918

Go back to old updateThis app was amazing 5 stars before but this new update is terrible you can’t check your achievements, can’t redeem codes anymore, countless of other things, don’t fix what ain’t broken!.PHIL KESSSELVersion: 2009.1009.1918

App keeps crashingIt won’t let me sign in and when I do it crashes the app.TyrellyVersion: 1904.0411.1204

StupidWhat idiot in your development team thought removing the remote feature and the ability to change the pfp was a good idea? Give me a name so I can tell them personally how stupid that was..PooadffchfxybcgudVersion: 2009.1009.1918

Worst update revert!Remove option to add custom profile pictures through your phone gallery, a slower download process in video formats and not being able to see and manage game clips in the xbox one itself. whoever made these changes needs a demotion.Sarashi XaenythVersion: 2009.1009.1918

New update sucksThe new update is cancer where can I change my gamer pic ? Also where is achievements the list goes on you fixed something that didn’t need fixing.Alex G66Version: 2009.1009.1918

Poor party chatIt keeps cutting out.Civil smashVersion: 2006.624.124

Not worth it since new updateThe new update ruined this app. The only reason most people use the Xbox app is to check achievements, change profile picture, buy games or put in codes. None of that can be done now, I don’t even actually know the point of the app at this point. Don’t waste your time on it now, it’s nearly useless..WarmaidenxVersion: 2012.1207.2321

HorribleThis app is just awful. It crashes way too much, when you join a party it will not works for about 1 minute then it crashes, and on top of all that, there are these painfully slow transitions between the horribly designed interface.MelissaandmikeVersion: 1808.1003.1929

BoffLe système de messagerie fonctionne tres mal.FreakVersion: 1708.0829.1041

CrashingIt won’t let me sign in anymore I go to put in the info and the app crashes.Give us statsVersion: 1904.0411.1204

My experienceMy nan came in to me wanking on the big screen and I couldn’t turn my Xbox off fast enough so I punch it and now it dose not work..DezzzzzxznutVersion: 2110.1026.2232

BugI can’t log into my account i stay stuck a the logging screen. I tried to delete and reinstall, wipe all memories and it still doesn’t work..SbzhjsjddVersion: 2103.317.2023

Absolute garbageThe app has lost every feature that the majority of people used the app for, instead you now get 5 pages of pictures of the 4 games you own and when you click on those pictures it shows you more pictures of the game you own. If I wanted to see useless pictures and advertisements I would have looked at my xbox home page.FlabradoodelVersion: 2012.1207.2321

Update killed itLiterally can’t even open app.Jakester978Version: 1905.0516.1805

So many features are goneI used to use the app for purchasing games and checking my achievements. Please bring these features back!.Sylver178Version: 2012.1207.2321

You get one star for being annoyingThe app is great. I use it all the time. But I hate being asked all the time if I want to rate it. So you get one star..SPMcGraw_NBVersion: 1912.1213.1700

New changes are 👎Booooo. Completely removed the ability to remote play through the app, and to be able to use your phone as a controller on remote play. For some people this is a big deal. The only reason I even used the app 😞.Fartking2000Version: 2025.04.2

Put remote play back inPut remote play back in.M tony vVersion: 2025.04.2

Keeps asking to sign in over and overSo I haven’t logged in on the app for a few months and now that I do the app keeps asking me to login over and over again it’s quite annoying.LordRichardBVersion: 2025.1.1

NopeNew updates have made this app no longer usable and does not connect to consoles. STOP CHANGING THINGS NO ONE ASKED FOR!!!.@!$haggyVersion: 2024.9.2

Remote play issuesConstantly have to restart my device or console, often multiple times, just to even start playing remotely..Squiddo7496Version: 2024.9.2

LagIt’s a nice app, but way to laggy. It wont even let me view anything it’s so bad.StuffierCave959Version: 2024.6.2

Never works nowThis app literally half does not work microsoft one of the biggest companies on the planet cannot get an app to work for their own console.EEeeeeehekeiekrVersion: 2024.6.2

Signed me out and I can’t sign back inI got signed out for some reason, when I tried to log back in it kinda worked? I got my account but then it just kept asking and when I clicked that account it just did the same thing over and over again. ITS REALLY ANNOYING.KsjjrhhrhshshhsVersion: 2023.12.1

Won’t connectApp was great until the last update always giving error connecting to my series x.XboxActivisionVersion: 2023.10.1

Wont sign inKeeps asking me if I want to sign in but just asks me the question over and over and never actually signs me in.👎.Veronique royVersion: 2023.07.1

Tons and TONS of issues..Firstly, please PLEASE add support for lfg posts. I hate having to type out peoples name to invite them to a party. If i’m in a party and invite someone with a game clip on their main page is literally bugs out my mic and forces me to rejoin. Also when I try to join a party via notifications in xbox app. It takes me to their profile page instead of joining the party. This has happened on multiple devices which is infuriating. As someone who raids everyday in D2 and constantly needs LFGS. Please, fix the app..Elja humblegahVersion: 2022.12.1

Hot pile of garbageBy far the worst app on the App Store. 99% of the time i can’t do anything because it fails to load anything. Can’t join or invite to parties, can’t download clips and can’t message anyone. You’d think with updates literally every week, they’d be able to make this app run properly but that’s sadly not the case. Can’t think of a more pathetic attempt at a mobile app.AN0N4242Version: 2022.04.1

App won’t let me sign inFeel like whole MS eco system is so annoying and hard to use. App just keep saying “App want to use live.com for sign in” . You renter credential and same cycle starts again :( Then you finally try to go the XBOX website and now it’s says something went wrong. Why it has to be this difficult..AnkaroraVersion: 2111.1122.1929

I don’t see a pinWell I don’t see a pin code on my tv where my Xbox is connected 👎.Xxfoxx999Version: 2110.1026.2232

Fix ur appEvery single time i click the app i keep getting kicked out in 1 second i tested it on both of my devices and i keep getting kicked.9tzVersion: 2110.1026.2232

LagThis is so laggy that my friend with no legs can walk faster then the loading.Doggggo2463Version: 2105.506.2320

HelpWhy does it say I have the wrong password when I try to log in I’ve tried it so many times already.JZCB-Version: 2103.317.2023

Why u so trash ?!!!!Ok so first of all why tf do u do a past due date In the first place like no one asked you to do that for us. And now we have to struggle just because you guys did something so stupid and so unnecessary!.FffddssaaesyVersion: 2102.209.2113

Worst app everI’ve had the Xbox app for a long time but ever since the new update, they’ve removed key features like watching captures, checking achievements, joining parties and more. Definitely considering uninstalling the app until they decide to add those features back. The only way you can use some of the features that aren’t included in the app is to go to xbox.com and check your Xbox profile..TorontosonVersion: 2102.209.2113

Don’t bother downloadingIt’s a waste of time now as Microsoft decided they wanted to take away they only useful features on the app me and my friends would sometimes compare hours or trophy’s and just overall achievements on a game through our phone now they’ve taken this away the Xbox app doesn’t have any function whatsoever for me anymore anything you can do on the app u can do on the Xbox.OOXMrSirXOoVersion: 2102.209.2113

Um?Why were so many features removed? its so much more confusing now :(.Lunastar212Version: 2012.1207.2321

LoginThe login is messed up, keeps asking for my password because of sensitive information, the entire app is messed up & sends 5 messages most times...OE420Version: 2012.1207.2321

This app update is trashThis app is useless now. Can’t check achievements, don’t get any notifications. No store to redeem games with gold. PS app is way better then this garbage app. Why fix what’s not broken..LeprekonVersion: 2012.1207.2321

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