With the Student Resources mobile app, college students that have either enrolled in the Student Healthcare Plan through their college or online at www.uhcsr.com can access their ID card image, explore care options, search for a Provider and view claims.
**This app is only accessible if you are enrolled in a Student Resources health plan. If you’ve enrolled in a UnitedHealthcare plan through your employer, please search for the Health4Me app.
Features:
• Create My Account – Create your online account directly from your smartphone.
• ID Cards – View your ID card, fax or email your ID card directly to your provider or save a copy to your device for quick access later. Covered dependents are also included.
• Provider Search – Search for In-Network participating Healthcare or Mental Health providers; quickly call the office or facility and view their location on a map.
• Find My Claims – View claims received within the past 120 days for both the primary insured and covered dependents.
• Care Options – Review the care options available to you, based on your policy benefits; easily reach out and get the support you need.
• Customer Service – Easy access to email or call Customer Service
UHC Student Resources Negative Reviews
Slow, very limited and quasi uselessNot only is the app painfully slow and sluggish but it only has a tiny fraction of the options and functionalities of the website. Appart from viewing claims and making limited modifications to your profile and information, you can’t do anything else like viewing or downloading insurance card, viewing your benefits, care options, coverage or messages between UHCSR and you, etc…
This makes it pretty much useless for any other purpose than taking a look at claims..Wayan1603Version: 5.10
Slow and very provocativeI barely use it since I am a SACM student, but I really rely on it when providing ID cards to provided health care companies. It's so annoying how this app works. Every time I try to sign in, I end up in the main page. It used to be like this over the last year. Now it's getting worse, I can't even SIGN IN.!!!!
I don't know what is going on with the company or their management, staff, technical support..etc. But it really needs to be fixed ASAP!!!
Thank you.SomebrodieVersion: 5.11
UselessIt is an extremely rare occasion for this app to work properly. Do NOT rely on it for access to your health insurance card or any other important document/information.
Outside of the first day I downloaded this app and registered my information, I have been unable to access my account as the “Sign In” button is seemingly just there to give the illusion that you can actually sign into the app but in actuality is completely non functional..Matt22222222221Version: 5.11
UselessIt’s actually surprising that a major company has an app this terrible. You have so few features, and you’d be better off in EVERY sense of just logging into a browser than ever using this app. I don’t even know what it’s supposed to be for.
It just goes to show that United Healthcare really doesn’t care about their student plans. Because I honestly think this app is worse than many solo-developed apps on the App Store..Caleb18🤔Version: 5.7
Borderline Unusable AppThis app is so far behind its competitors. Switching from BCBS’s Sydney Health app, it was quick and intuitive. UHCSR’s app froze up several times during the sign up process, and is hard to navigate even once you’re through. Cannot recommend this app but there is no better alternative. Please do better UHC, you make a ton in profits annually the least you could do is make healthcare more accessible to people..Ronny927Version: 5.7
Cannot login anymoreAfter latest update cannot login, when logging in, it opened a pop up and you can authenticate and it sends the text and everything but then after you click confirm it hangs on a window “you are being authenticated” and it never goes away. If you click done at the bottom it just redirects to login again.Random reflexVersion: 5.9
Can’t even loginI’ve tried to install it both on iPhone and iPad and the login doesn’t work on both platforms. Just wanted to mention that, according to Section 16 of the Certificate of Coverage, United Healthcare states that the user will be able to use this app to access their ID cards, find claims, etc.
I guess they’re stating the false and we’re paying for a service that we don’t get.Lorenzot94Version: 5.9
Hot garbageThe 4.6 star rating is an absolute crock. Those are thousands of fake reviews.
This app is borderline useless. You’re better off signing in on Safari or another browser because this app is so slow and unresponsive. I can’t even sign in. I click sign in and nothing happens. My inputs aren’t registering at all. What a disgrace..Jeff KurtzVersion: 5.11
Basically uselessWon't let me sign in using the sign in button, so I'm forced to use the register button and basically backdoor sign in.
Features "aren't available yet" and it won't show me where I can actually go for healthcare other than the student center.
It would be great if this app actually helped me in some way..In defense of dandelionsVersion: 5.11
BuggedNo idea how it got above 4.6 stars overall. Everything takes way too long, even with strong internet. The "Find A Provider" option isn't even available on the app. What was the point of making this app? Deleting until it's updated..Trey HenlineVersion: 5.11
TerribleThis app is absolutely terrible. Everything is slow and nothing works. The same problem as the website. Whoever designed this app and the website needs to be fired. If almost every review is one star and everyone says it is bad, then that means it is very bad..Gef522Version: 5.2
Wish it would save loginApp is fine. Mostly does what we need but despite clicking the “remember me” button I have to renter my login every single time. This has happened on both my wife and my phone, and through two devices each.DAnbagVersion: 5.7.2
Can’t even log inWhen I open the app, it freezes on the login screen. I’ve tried updating the app and nothing works. Although, even when the app is functioning, it isn’t much use. It’s slow and has so many issues..Just want to see the crimesVersion: 5.11
The App and Website Do Not Work!Have tried for months to access the app and website to get my insurance card information and they do not work. They both just refresh for hours after logging in.Pandabelle123Version: 5.9
Login BrokenWhen logging in, it redirects you to a page saying that your login is being authenticated. It will remain like this indefinitely. If you hit done, it brings you back to the login screen and attempting to log in again repeats the process..CharithwijVersion: 5.9
Doesn't work at allPerhaps it's because I have one of the few iPhone minis and the screen size is an issue, but the buttons in this app don't respond where they should, and the login/registration page disappears when accessing stored passwords..89violistVersion: 5.11
So bad appCant login when needed. The app user interface. I though big company like UhC could at least make a better responding application. This application feels like it is made in 2002 and not a version in 2024. Tbh of the worst application I have used so far. UHC Website is so better..TruthishardtoswallowVersion: 5.10
UselessThe app doesn’t even let me open my insurance card. That’s the ONLY thing I need this app to do, but it’s designed so you must select your card from a drop down, which you can’t see. Maybe they’ll fix this soon, but right now, this app is basically useless..MegowheeVersion: 5.2
WorthlessCan’t login. This app is actually worthless. Waiting for the dev to reply contact our dev. Which is honestly hilarious when you think about it. You’re customer support is horrible. Don’t bother downloading because it’s useless..Notname543Version: 5.5
Pathetic, uselessWorthless, useless. most of the time logs me out if i switch apps at all or look at another app. I can’t find a DR that’s covered because the feature isn’t available and i can’t see my claims at all. Why even have this app?.RespectGoesALongWayVersion: 5.10
This app needs a total redoIt is very bad and it is basically useless, I think it needs a new total update… Also they can add the ability to add your insurance card into the Apple wallet which will make things way easier..Moataz T.Version: 5.7
Can’t See ID CardThe app just stopped working. You can’t see your IF card which is basically the only reason to have this app. You also can’t see your benefits. So what’s the point of this app? Someone needs to fix this ASAP!.Laila NoureldinVersion: 5.3.3
Can’t even loginThe only review I see is that a member wasn’t able to access their card through the app, but it won’t even let me sign in. Will this ever be updated?.Wyatt YurkovichVersion: 5.5
Literally Does Not WorkRunning it on a fully updated iPhone 12 and it literally doesn’t work. Won’t go past a never ending load screen on trying to log in. What’s the point of an app that doesn’t open?.HowaboutIjustdonthaveanicknameVersion: 5.4
Pain in the rearI’ve spent the past hour trying to access my account and was prompted to reset my password twice. App is so slow and useless !.Keyzus20Version: 5.11
UselessThis app does not have any features on it at all. Like zero. You cannot see your ID card, find providers, view insurance info, NOTHING. Do not download this app..Jules23137Version: 5.5
Need id card in my iPhone walletThis app does allow you to view your digital id, which is a pdf file. But it's 2021 now! We need to add it to our iPhone Wallet!.哈利波越Version: 5.5
UselessThe care finder doesn't work, the app has zero functionality. Anything you'd need to do must be done in a browser.LizaestroVersion: 5.9
*URGENT* Frozen AppI’m trying to use the app but the loading/login screen is frozen and I can’t sign-in. Basically bricked application. Please fix ASAP as I need to access my health insurance..Jones-PAVersion: 5.11
Completely unresponsiveThe Sign In/Register buttons don’t even respond. Have to go through the website. App is inoperable..EfdolanVersion: 5.11
Cannot see insurance cardThe most important feature is unavailable. Huge disappointment..DrPearl3Version: 5.4
Shuts downIt glitches!!
You have to redo everything again for registering or signing in!.Honestly..!Version: 5.9
Terrible UIBetter download the id card feon the website and keep it closer, this app is buggy..Dvdg_Version: 5.10
Worst app I have ever usedExtremely buggy and slow..JY2124Version: 5.11
Stop scamming students with broken appFix it so I can look up which doctors I can go.FreshnewyorkerVersion: 5.7.2
Useless for claims.You cannot view claim status. Or EOBs. Or claim letters. All you can do is check accumulators and view your ID card..LineOfCoelacanthVersion: 5.7
Does not workI can’t even login to my account! What I suppose to say more?.PsnpsnpsnVersion: 5.5
Doesn’t workWorst app, worst software engineers created it. You cant tap sign in, its non functional..GPkrlVersion: 5.11
Terrible appNot helpful at all and hard to use it if you need it..JPPDLMVersion: 5.7.2
TerribleJust want to see the people who designed this garbage.SAM21550141Version: 5.5
So slow, impossible to even log inAs title reads.Jenny090298Version: 5.11
AwfulYou can’t open any of your explanation of benefits. It just glitches out..SurnameahhhVersion: 5.2
Utter DisasterWon't even let me log in. Not really sure what the point is..Homo_morphismVersion: 5.5
Can’t view insurance cardWhy have an insurance app that doesn’t display insurance card?.FrankCTompkinsVersion: 5.5
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