App Customer
Service

NYC Employees PPO Plan Customer Service

About NYC Employees PPO Plan (United Healthcare Services, Inc.)

Access the NYCE PPO app after receiving your member ID card.
NYC Employees PPO (NYCE PPO) is provided jointly by EmblemHealth and UnitedHealthcare for New York City employees, pre-Medicare retirees under age 65 and family members. The NYCE PPO app puts your plan benefits at your fingertips. Explore your
expanded access to over 78,000 EmblemHealth network doctors in the 13 downstate New York counties and over 1.6 million in-network doctors nationwide through the UnitedHealthcare Choice Plus network.
Just sign in to:
• Search for in-network providers
• View digital ID cards for you and your family
• Access benefits details
• Estimate costs before appointments
• Check on recent claims
• Reach out by chat or call
CategoryMedical
Release DateNovember 7, 2025
Latest Version1.7.0
PriceFree
Age Rating4+
CompatibilityRequires iOS 15.1
Last UpdatedJuly 10, 2026
Size68 MB
Supported Languages (1)
English

What's New in NYC Employees PPO Plan (v1.7.0)

Thank you for using the NYCE PPO mobile app! We've expanded member resources and support content to make key information easier to discover and navigate. This release also includes stability enhancements and general improvements to help keep everything running smoothly.

NYC Employees PPO Plan Contact Information

To reach NYC Employees PPO Plan customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.

Company NameUnited Healthcare Services, Inc.
Company Websitenyceppo.com
Company Email[email protected]
Customer Servicenyceppo.com/customer
Social MediaFacebook / Twitter

NYC Employees PPO Plan Subscription, App Deletion & iOS Support

How do I cancel the NYC Employees PPO Plan subscription?

Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select NYC Employees PPO Plan from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.

How do I delete the NYC Employees PPO Plan app?

Touch and hold the NYC Employees PPO Plan icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.

NYC Employees PPO Plan purchases, refunds and billing issues

Report billing or refund requests for NYC Employees PPO Plan through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the developer's official website or the NYC Employees PPO Plan App Store page.

Distribution of NYC Employees PPO Plan Reviews

Of the last 6 reviews shown, 17% are positive (4–5★) and 83% negative (1–3★). App Store overall rating: 4.8 / 5

5★ 1
4★ 0
3★ 2
2★ 0
1★ 3
Most mentioned:workscreendarkapplewalletwalk

NYC Employees PPO Plan Positive Reviews and Ratings

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NYC Employees PPO Plan Negative Reviews and Ratings

Terrible!

The app has serious limitations. The chat feature disconnects if the screen goes dark or you press the screen to prevent it from going dark. Insanely frustrating!

BmansmomVersion: 1.3.0
Doesn’t work

Can’t see up account. And when you do it re-asks your info again and locks you out. Stick to the website… which is equally as complex.

John123abcdVersion: 1.2.0
No Apple wallet integration

There is no option to add the id to Apple wallet, despite the latest update notes claiming that to be the case

Ll20000Version: 1.1.0
Problems

There are no labs, walk in urgent care stand up mri or walk xray, near me

LUMPDOG4Version: 1.2.0
Prescription

You can’t view any prescriptions on the app it just stays stuck.

Belle in bluesVersion: 1.2.0

NYC Employees PPO Plan Screenshots

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