Google Sheets Customer Service

Okay— it’s not ready for five stars I’m leaving my original review below, but the reason I am upgrading from 4 to 5 stars is that google continues to improve Sheets so much that it really is starting to compete with Microsoft Excel. I still think the Microsoft VBA capabilities are superior to the scripting in sheets (few realize how much you can do with the VBA), but I have to admit you can do some pretty cool things with google’s scripting. Also must be admitted that Microsoft has allowed Excel to become bloated and slower compared to the simple snappy interface it had years ago. I hope Sheets avoids that fate. ====== original review ======= Very nice in terms of collaboration, but it's not Excel by any means. Since it's in development there are some obvious "seams" -- ie it's not seamless!! Examples: The mobile app has separate interfaces for viewing and editing, when you're in the editing app you can't chat with the others you're collaborating with, and since it's not Excel you can't work with Excel docs unless its the simplest of spreadsheets -- and even then you're forced to convert in order to be able to collaborate. Hopefully one day there really will be something as powerful as (the Windows version of) Excel (including macros of course!!!) and then that will be incredibly useful with all the collaboration features Google offers. By then however Microsoft might be smart enough to move into that territory to take this away from Google. Either way I'm waiting for that day to give up my five stars!!

Love, love, love this app!!! It is amazing and dependable. I like that its offline and I can use it whereever I am, even when traveling. I use it for our family budget and to pay of large bills and credit cards. It allow me to adjust the payment amounts when I want to pay a bill off early. I list my dates by each payment and I can see exactly when I'll have a bill paid off. It's been a real asset to our family. I don't have to worry about my data being locked up until I buy or update the subscription like what happened with another app, because its free. It was such an inconvenience. But this app has proven its value time and time again. I also like how I can plug in my formulas to show the interest rate and declining balance of my credit cards. I highly recommend to everyone to use it. My sincerest thanks to the maker of this exceptional app!!!

Everything I have, I’ve gained through my own labor and experience, starting after I graduated highschool and moved out at 18, and entered workforce with no skills that didn’t involve breaking a sweat. As the years go on I’ve had to find more unconventional ways to worm my way into the business world. I have a $40 Chromebook from wal mart and access to Docs, Sheets, Drive, Gmail, etc. without paying a penny more. Whatever negative things might be said about the apps, I’ll say they’re underrated for pure value and accessibility. I’m extremely blessed and thankful to live in this generation; I could be stuck driving trucks for a small business or cutting grass for an even smaller one (like I was, 7 days a week) but now I’m making plans to start my own business and using Google’s tools to build up a more useful skillset.

There are some features I really wish the app had. I would love to be able to more easily send or move documents to other users or accounts registered in the app. I have a few accounts on my app like for personal and school, and I wish I could move documents between them or copy them from one account to another. What I find most frustrating is the placement of the Create New Document button (the colorful + sign). It’s at the right bottom corner, which covers the options button (the …) for the documents. Which means if I have a lot of documents and they reach the bottom of the screen, the bottom document can’t be deleted, renamed, moved, etc because I cannot access the options for that document. I have to open the document and close it to bring it to the top of my recents list. I shouldn’t have to do this.

I used sheets for a log sheet I created. I also use drive, docs, and gmail. Because of this, I decided to create my calendar in this app as well. Unfortunately, this program cannot handle very complex projects. It constantly has glitches, shuts off, and the features intermittently work. It took me ages to get a simple wrap text feature to work. Now I can’t even get out of the edit screen to go to another sheet. This is the worst spreadsheet program I have ever used. If another program had the ability to submit forms directly to a spreadsheet, I would switch my other project over to Apple Numbers. I’ll probably switch everything back over to Apple. I have Google a chance for a couple of years, too many issues and glitches to count. Goodbye, Google.

I am a type 2 diabetic with glaucoma & hereditary high cholesterol. I made a “health” sheet to track and average my blood glucose as my meter only gives a 2 week average. An A1c averages for around 3 months & it made sense to me to track for a longer average. Since I am considered in “remission”, I would not qualify for a CGM (continuous glucose meter). I also added a column on my “ health” sheet to track blood pressure measurements which I keep an eye on because of the glaucoma. The cholesterol sheet calculates my triglyceride to HDL ratio. I can also update & view my G sheets from my phone, tablet or laptop regardless of OS. And it’s FREE! Excel was my all time favorite, but I no longer need all that power as I don’t work in an office anymore. Thanks to the folks at Google I have a great way to help maintain my health! Thumbs way up for me!

Google sheets my excel for private use. It is very reliable and works well. Especially for using from multiple devices from multiple locations. From a functionality perspective one thing puts Google Sheets above excel is its support for Unicode making it work well for non-English data. Once disappointment to date has been that it is either matching or lagging Microsoft Excel mostly. I say this without claiming to be an expert who has used its entire functionality, so take that with a pinch of salt. I would like to see Google team taking us in to a new world of functionality and capability - for example, seamless working between documents, databases, multimedia, and presentations. I would be glad to talk to Google Office team, if interested.

Dear Google Team, I’d love to suggest a few ways to improve the usability of the Google Sheets home page and make it more aligned with the flexibility of Google Docs: 1. Organizational Sorting The homepage would benefit from sorting options similar to Google Docs—by time last opened, alphabetical order, or owner. That layout makes navigation far easier. 2. Document Density & Layout Options Currently, only a limited number of Sheets are visible at once. It would be helpful to allow users to adjust the size of document thumbnails or switch to a denser view to fit more on the page, especially for users managing a large number of files. 3. Color-Coding at a Glance Allowing users to assign color labels or background tints to their Sheets on the home screen would help visually separate different themes or projects—at a glance. 4. Cleaner Iconography The green Excel-style cross on the bottom left of each document isn’t necessary and feels outdated. A simpler, more consistent “Sheets” label would improve clarity and reduce visual clutter. 5. Smarter Previews If users have multiple files with similar formats or titles, it becomes difficult to distinguish between them just by looking at the preview thumbnail. A customizable or smarter preview system could really help. Overall, Google Sheets is powerful, but the interface could be much more sophisticated and customizable—especially at the file management level. I often find myself wondering if a more advanced version is coming, but the homepage experience hasn’t evolved much over the years. Thanks for your continued innovation and for considering this feedback. Warmly, Kendall

I love everything about the app except that it lacks the ability to access some of the settings that are available in the online version. I like to set cells to change color or configure running data based on what is entered and I can't adjust those settings in existing spreadsheets or add parameters to new sheets from the mobile app. Otherwise, I can do pretty much everything in the app I can do on the computer (and many things are easier from the app, which is why I'd really like full features available since I prefer using sheets from the app!!) and I'm a Google Sheets addict and president of the Sheets fan club! I've never had any problems with the app or lost data and it even saves my data automatically when I click out of the app without clicking the checkmark to save! Love Google Sheets!! 😁

Years of trying to improve time management skills has finally become obvious to me at least this is the place that integrates with EVERYTHING & EVERYONE! If wasn't even weeks ago that CRM’s. Portals, CMS’s, Industry developed apps for efficiency were being developed & still be developed sold & used. With some exceptions of course to be realistic & totally truthful Google Workspace along with all the other complimentary apps, tools, assets, attributes, Beta Testing, accommodations, schedulng, tracking using all the strictest business best practices of course is obvious to me that everything that any person or AI computer can think of realistic or not is already being used by those who see this is the future now.

The features are great for my usage (stock portfolio track), it feels easier and more intuitive than excel. But the usage experience for me is still not there yet. The touch interface/dynamics still feels like a low quality app. It would only pan either horizontally or vertically and not both at the same time. When one cell is selected I’m not able to change to other sheet pages (excel and numbers managed to do it without any problem). It feels underdeveloped when compared to apple numbers usability. When I’m checking my sheets on the iPhone the actual area is so small compared to the other two apps also. It has a a great potential, in my opinion it just needs some fine tuning for touch versions. Desktop browser version works perfectly.

It’s great and i use it to keep track of my budget. But i wish the screen wouldn’t jump when you click on a cell. Sometimes you click on one and it sends you down a few lines so you can’t even see the cell anymore. Sometimes you’re trying to add certain cells that are far apart lengthwise and when you press one it takes you all the way back to the bottom to the cell you are on when you still have cells at the top to add. Maybe make it so it only takes you back to your cell when you press the check mark? Would love that. Also I’m having an issue where i select some cells with numbers that have decimals and i can’t see the average or sum that is shown at the bottom. It looks like this: “…….679” Please fix

Love this App!! Very convenient and I can access it on any device!! I have had past experiences where I had other apps for a while and without any warning at all from the Developer, the app was no longer available or was not compatible with the newest software so this left me High and Dry!! Very frustrating when you have to re-do all the information over again and find the info from many different places!! So the only advice I can give to the Developer of the Apps is to please let the people know when your no longer going to have the App available for us to retrieve our information so we can at least store it somewhere else so it’s not completely lost and we have to start everything over.

After using this app on multiple devices and platforms, I can confidently conclude that this app is PERFECT for any iOS device. All features from the browser extension are immaculately copied over to a User-Friendly interface. This app, along with other Google apps such as Docs and Slides, has made my school, work, and business life so much more effective. All claims below with less than 5 stars are either at least a year old or people complaining about their computer function. All bugs, lags, and data issues have successfully been resolved by the developers at Google. I will continue to use all their apps for the foreseeable future. Thanks, Google!

I’m a bar manager and I use Google Sheets almost daily. I use it to do all of my liquor and beer orders (color coded, and some really nifty conditional formatting too). It makes all of my reps very happy with how organized it is! I also use it to do inventory on 3 bars and a huge storage area, profit margin sheets, employee phone lists etc... it’s incredibly useful to be able to pull up any information I need, immediately, on my phone. I used to do everything on Excel; printing all the pages out, writing all the counts down, going back into Excel to enter all the counts... Sheets let’s me do everything on my phone or iPad and autosums as I go. Not only does Sheets keep me nice and organized, it also makes orders and inventory go SO much faster.

This and sheets on the computer browser will frustrate some people a bit if they are used to Excel. But I find sheets and drive to be light years ahead of whatever Microsoft is cooking up to compete. I can’t live without mobile access to my spreadsheets anymore. And holy crap, collaboration will never be the same. Microsoft has nothing on google. I cringe when people share an xls spreadsheet back and forth. Lol. Especially when it’s shared through google drive. Seriously saw that. Wow. Nice try, but you missed the fact that there is a better way. And so, so much easier. And you can actually work together instead of checking to see if the other person has it opened and not saved.

This app is great! It allows me to read and edit anything that I have created in Google sheets online. It doesn't have the functionality that the online program on the phone but it still works well to allow me to do what I need to do. When computers are not available this app is a lifesaver. I have one thing to note. When printing a spreadsheet sometimes it will try to make it fit on one page and I can't alter that direction, making the data minuscule. Biggest issue is when I want to search for data. The search function does not do all I would like it to do. Hope that issue is fixed soon.

Good parity with web version. There’s just a few intermittent rendering/UI bugs (therefore 4 not 5 stars), that aren’t that problematic for functional use; they are minor, and forgivable, given the overall good parity of features to web. Mobile device itself is not the same interface as web obviously (ex: touch vs point/click), so complete parity of a mobile app to web probably is unrealistic; I’m therefore very happy with the good parity level Sheets mobile does have. Worst bug I know of: Font size in cell does not always correctly correspond to font size that edit-text-style for the cell claims.

However the ease in using them could be better. I use sheets often during my workouts. So after each set I enter the weight and reps completed. During the next set, my screen will black out and when I click it back on, the unpredictability of whether sheets will open up exactly where I was or if I need to click on the title page and then the page at the bottom of the screen again takes over. Time is spent scrolling and clicking on between the “numbers only” board and the letter board. It’s clunky. I don’t know what the answer is to make it better, I just know that it can be. Thank you!

Love that I can use on all my devices and very similar to excel. I also love that it’s free, really free not fake news free, lol! But my only negative is you can’t add images, and if you can I can not figure out how. This is great software but not as intuitive as excel, though it has many similarities. Update: It’s been glitchy adding formulas (they are erroring out, formula is correct and worked in some cells and not in others) and with data sort drop down is glitching looks like background coding issue giving random symbols and sporadic letters and numbers but only in some cells, other data sorts are working this is all within the same spreadsheet.

Don’t get me wrong, I love the app and use it all the time. However when I get a link to a spreadsheet or have to access it via a browser, it does not recognize the app is downloaded, requests me to go to the App Store to download it despite already having it, and continues the loop, no matter what kind of loophole I try to use, it requires me to “download” an already downloaded app and does not recognize that it has been opened by my account despite having logged in via browser and opening up the link. That is probably the biggest reason I may have to delete the app because of how frequent and important these links are.

Instructions to use Sheets are totally inadequate. As usual with Google instructions, they are not written from beginner's eye view. Everyone is not a techie genius. Your writer's are poor at delineating procedures for all functions. After self taught and coaching from two experienced tech users, one an instructional lead designer, we figured out the steps and procedures for doing the tasks we needed on this spread sheet. One done, it works wonderfully. If smart, you will keep many from quitting to start up with Sheets just by making appropriate instructions for beginners and trying them out with non techies before releasing. Fix up what you have. Thanks

Over all, it’s a really good app. It’s very convenient to have access to my spreadsheets on my phone, but I really wish the app had the same functionality with setting up equations as the desktop version does. It’s really annoying to have to enter my equation into each individual field and mark that I’m done before being able to move onto the next one. I’d like to be able to enter one, then click the corner and drag it into any additional fields I need. I am also displeased they took away requiring a passcode to enter the app. I have things in there I don’t want my daughter to see and she uses my phone sometimes. If it’s passcode protected, then I don’t have to worry.

It’s a really good app but I think that it needs to make us be able to copy the chart and past it on google docs.

Very handy. I like how you can easily export a PDF copy.

I have been using google docs for many years and I am grateful to have this free tool. Thank you for giving me this resource.

Clearly not as good as Excel, but for free it’s superb!

Works well. Great for business applications.

I live by the app, but now I’m getting frustrated by the number of times I have to update it, almost once a week.

Enjoying the speed with which I can find information and keep up to date with finances.

It is a good app for people to use when they figure out charts on products.

я не скачиваю игры, вместо этого - я люблю рисовать таблицы и красиво их считать

Google Sheets is excellent! I love everything about it. I personally use this way more than Microsoft Excel.

Very useful for graphs and templates #2Gstyles

Very helpful!

Amazing

Easy to use

Bom

Interesting

Hard to fit everything in

J'aurais mis 5 étoiles, la seule raison c'est qu'il faut que je réapprenne tout... Mais ça en vaut le coup. Merci Google Gemini IA plus besoin d'abonnement Win 365

This is a great app for utility, in my opinion priceless; worth my investment if I can help make this free for another. As free is what the app comes as from my sitting point. Having gone to take marketing and commerce myself we have used excel in class and learning one of these is definitively great valuable to have. Thank you

It has most features but is still missing some core tools from Excel. Live collaboration function gives it the unique value over Excel, which makes it great for live teams collaboration.

I was really enjoying this app. When I hit the spacebar it often goes into the numeric keypad. This hasn’t happened in the past. Maybe as a result of the latest update?

Google Sheets and other programs like it are flexible, able to be used for multiple purpose across many different fields. As such Google Sheets for IPAD may work fine for you but for my job and how I use it I spend more time hitting roadblocks and having to open my computer to accomplish tasks than I should. It leads to the essential question of why even have an app if it will be missing so many core features and have many more that are broken or flawed. The most recent examples include freezing vertical columns doing the opposite of the intended function, the complete lack of in cell text formatting, the lack of advanced sorting features and the inability to open two windows of google sheets at the same time. These are just the broken or missing features that have interrupted my workflow today, I am sure that more will occur in the future. With an app this unfinished I would look to Excel or Apple’s Numbers as alternatives if my work didn’t rely on GSuite for the sharing functionality. If the only reason a user continues to use an app is being locked into the ecosystem, it is not a good app. If you are able avoid Google Sheets and all other Google apps to avoid getting trapped in their ecosystem, especially if you plan to try and use your IPAD as a main work device.

Google Sheets on the desktop is an absolute powerhouse for productivity, but the mobile app feels like a "lite" version designed only for viewing, not for actual heavy lifting. If Google wants this to be a serious workforce tool, they need to stop prioritizing the "fancy," minimalist mobile UI and actually port over the functional power of the desktop version. • Missing Core Features: You can’t bulk-add rows or columns efficiently, and major data tools like Pivot Table editing, Conditional Formatting rules, and Data Validation (dropdown) management are either hidden or completely non-existent. • Poor Navigation: Navigating frozen columns or large datasets is a nightmare compared to the desktop experience. The "fancy" touch interface often gets in the way of precision when selecting specific cell ranges.  • No Apps Script Support: For a "workforce" app, the lack of ability to run or even view basic scripts on mobile is a huge bottleneck. I shouldn't have to wait until I’m back at a computer to trigger a simple automation. • Formatting Limitations: Basic things like custom fill colors or advanced chart customization are stripped out. It makes the app feel like a toy rather than a professional spreadsheet tool.

I try to go as mobile as possible, because opening up a computer all the time sometimes is just too much of a hassle or takes way too much time for something that should be done so quickly, such as signing up for a meeting time. Whenever I try to edit a spreadsheet for something like signing up, there’s always an annoying pop-up that says I need to download the app in order to edit at all. And even when I already have it downloaded, I still have to press the only “accept” button on that pop-up, which says “get the app”. It takes me back to the app store, where I then have to press “open”, and opens up to the Google Sheets app, but the sheets I would be trying to edit wouldn’t automatically come up. Checking the “Shared with Me” tab doesn’t do anything, trying the process over again doesn’t do anything, and nor does completely closing the App Store or Google Sheets app then starting the process over again do anything. This practically makes the Sheets app useless for me, because this is pretty much the only reason I need it. When using Sheets, I’m usually just trying to open someone else’s Sheets page, which they linked somewhere, and edit it rather than creating one myself.

I hate this app so much. I have been using it for more than two years, 2-3 hours a day to track my training, and it is always one of my largest headaches of the day. The offline mode is completely unreliable. I can be disconnected from wifi, using the app, lock my phone to do a set, unlock my phone, try to return to the app, and be unable to edit the worksheet I was just editing because I'm offline. 5 minutes later, it might magically work again. The selecting and editing tool, ugh. 4/5 times I edit a cell, I confirm the edit, then somehow the cell highlight gets dragged over additional cells and I have to make my edit again. This happens at least 2-3 times a training session depending on how closely I am tracking my session. Maybe this is a mobile memory limitation, but if I open 2 other apps, sheets completely loses which project I had open and which sheet. This is specifically annoying for my use case given I have separate sheets for each training week, which means they all look the same. When this happens, it's not unusual for me to forget to switch to the correct sheet after re-selecting my project, and update my session tracking numbers there. This means I often overwrite the wrong week, which means at least one week isn't accurate in tracking my program progress. Alternating between the alphabet keyboard and number keypad does not work. You can click the bubble to switch, but the keyboard will not switch until you've begun typing. I need to find another app, plainly. This app is not mobile-friendly on any account, and I find that for every operation I need to do in the app, there is something that makes it incredibly annoying with a high chance of having to redo it.

EDIT: They have now added autocorrect. Except… not the standard autocorrect. No, that would be too simple. Instead, they have invented their OWN autocorrect, which replaces real words and things that make sense, with fake words and things that don’t. Best of all, it gives absolutely no sign that it’s going to change your word, and doesn’t actually change it until you’ve typed an addition sentence, and sometimes even hit enter to save the cell. How INSANE are these developers? Oh and most of the other problems… still exist. Only now you can’t use the dropdown data validation features that you’ve set up. Worst part is - they FORCE you to use this - you can’t use a browser. Something as simple as typing into a cell doesn’t work! First of all, no autocorrect. But worse, you can’t edit anything without google making up some random new rules about how your keyboard works, like mandating all-caps so that you have to hit shift before EVERY LETTER to turn it off. By far my most frustrating experience each day. An absolute embarrassment that this experience is happening in 2018. I vaguely remember stuff like this happening when iOS first starting allowing apps... a LONG time ago.

To preface, I am an Excel girly so I’m already biased. I have to use Sheets for work, hence the move. Since college, I had to sell my laptop and only use an iPad. Works pretty well for most things except some mobile apps… including, you guessed it, this one. Scene: I log into Google Sheets and click ‘New Spreadsheet’. Simple. I write in my heading. Done. Then I go to search for the ‘Table’ tab. You know, the one that pretty much every spreadsheet platform has since that’s what spreadsheets are built for. Well, apparently this spreadsheet platform has decided to skimp out on those tables because I cannot find it ANYWHERE. I google “how to make tables in Google Sheets app”. All the results say to highlight the cell, make the border bigger, set fill color to yada yada- MANUALLY making the table. Sir, if I wanted to manually make a table I would write it out on my notepad from ECON 1010. No one has manually made a table since before Britney was free. I long for the ‘Table’ tab. Please bring her back. Until then, I will be manually making tables like the indentured servant I apparently am.

After using Google Sheets in a desktop browser for years, I thought it would be simple to migrate to an iPad. Well, if you have super-simple sheets, maybe. All of the most powerful features are gone. Conditional formatting? Gone. Selecting disjoint ranges? Hah. Copy then Paste values, formulas, or formats only? Nope. Find and replace in formulas with RE2 regular expressions? No chance. Macros and functions? Triggers? Haha, what even are those? Keyboard shortcuts? Sigh. (And yes, iPad folks do use external keyboards.) Adding insult to injury, it’s nearly impossible to open a sheet in any browser on iPad (clearly Google hates Safari) and if you try…it keeps jumping you to the app. Deleted the app? Sends you to the App Store. Almost lying that the app is “better” when it is so fundamentally deficient. And if you manage to open the sheet in a browser, which you HAVE TO for all the stuff I listed above, then you’ll lose a 2-3 rows of your sheet to a message telling you to switch to the app. Good grief. If you have stupidly simple tabular data, go ahead, use this app. Or just use the Notes app, since it’s probably just as good.

My work uses sheets for all documentation and I WISH i could finally start using the iOS app for full functionality, but i can’t because of one issue that is not possible on iOS. For some of my work I use Cells for note taking, so seeing that i input a larg quantity of characters, I make edits all the time throughout the week. With the application, editing the cells shows a very small portion of whats in the cells. If i have 2 paragraphs of info in a cell, it takes FOREVER to “scroll” to the section i need to edit. This has completely turned me off of using the iOS application for any work input, only for viewing. The newest update got me excited, but then killed my excitement haha. Now when a cell is selected, there’s a pop up of the contents to view but only to view, to edit the cell, it goes back to the original way of editing. If there was a way to edit the contents within the pop up view of the contents, that would change everything. Please think about it!

I use Google Sheets every day, and every day I force quit the app 3-5 times because of inexplicable glitches and bugs. That has remained constant across the past year, through many app updates and versions. If it were a random app from a small developer, I would chalk it up to normal cost of doing business, but this is Alphabet—if any company on earth should solve bugs, it is them. About 10% of the time when open a sheet, I see no fields populated, only highlighted colors. I have to force quit the app and reload to see the data. Most frequently, there are glitches when you try to toggle quickly between editing multiple fields. I often cannot edit a field after selecting it, or close the editor after entering data. In both cases, I have to force quit and reload the app. Again, it’s a powerful and useful app, but it feels like freeware somebody made in their garage, not a mainstay Google product. After so long, these should be high-priority fixes.

UPDATE: I think it’s actually gotten worse. But what makes it ridiculously frustrating is that logging into the URL for sheets in a browser forces me to the app. Why would you want to force people to use such a horrible experience? I know the experience in the safari on ipad isn’t ideal but it’s exponentially better than the iOS Sheets app. Original review: I can’t imagine why anyone would review this positively unless maybe they’ve never used any spreadsheet program. Ever. Maybe not even a calculator. Excel at least feels like they know iPad exists. Sheets acts like all we want to do is view an occasional sheet from others. Menu bar disappears every time I edit a cell then reappears when I hit enter. Formatting options are hard to find. Entering formulas is dramatically different from the web app on PC or Mac. Ugh, I grow tired just thinking of typing out all the horrible this thing contains. Maybe people think it’s got a retro vibe..... 1985 retro...

WOW i genuinely hate this app so much. For context, I use the sheets to track books I read so I input a lot of information and go between numbers and letters. I normally use my computer but haven’t had it for a few weeks so I’ve been exclusively using the app and it’s actually made me dread logging the books I read because the app is so infuriating to use. 1) the keyboard is so much worse because the amount of mistaken numbers letters or characters i press - what’s going on? 2) every time i start typing in a cell it moves the sheet down , meaning i cant see the cell i’m typing in and have to manually scroll back up AGGRAVATING when you typing about 10 inputs per row. 3) it never stays loaded on a page - I constantly have to reopen my sheet. 4) it’s just slow and clunky - i’ve never used an app that’s lagging so much and feels like you’re wrestling with it to use it. adding on to the STUPID ANNOYING AI google is shoving down our throats and unconsentingly signed all of us up for. i’m looking for a new tracking app atp

While sheets is not as miserable to use on mobile as docs or slides, I still hate doing it on my phone or iPad, and it's not just an Apple issue. Colour picking, first off, is the most miserable thing, across slides, sheets, and docs, as there's no option for custom colours, so you're stuck with the most basic presets. Also, dark mode and light mode colours are different, being either swapped, or just completely changed at some points. There's also no way to use the web version on a mobile device, as the web version of sheets doesn't let you edit. If sheets were more usable on mobile devices, such as giving us the same options as on a computer, I'd enjoy it a LOT more, but as of right now, as someone who uses sheets, slides, and docs on and iPad for my schooling, the UI on mobile devices gives me a horrendous user experience.

If you want simple sheets to track things, it’s fine. But if you want to actually edit anything important, you’ll waste half your life fighting with it over pointless things that shouldn’t be an issue. I have a filter formula in one tab and every single time I try to edit it, I tap the screen and hold my finger down to try to position my cursor. The cursor will either scroll rapidly to the top or bottom of the formula every single time. When I finally get my cursor to the point where I want it (which takes at least 10x as long as it does on a computer every single time), I tap it again to paste something and the app just moves my cursor wherever it feels like. It’s virtually impossible to edit any sheets without an extreme amount of tedious and frustrating wasted time just trying to get the app to do the most basic and simple things. That was just one example of how frustrating it is. There are literally thousands more

This is not an iPad app. Unfortunately, Google just packed the iPhone app to iPad and called it a day. The eagerness to preserve space to display the spreadsheet made it a good spreadsheet reader, but it’s nearly impossible to use this to create new spreadsheets. There are very few options available in the app, and the ones that exist are hidden so well that I spend most of the time on the app looking for obvious things instead of doing what I need to do :/ The interface is so jumpy… Anything I click provokes something somewhere in the screen to move, because everything is “context sensitive” so you get a few more inches of display instead of just a fixed toolbar with a decent formula editor. I understand this is supposed to run on all iPad sizes, but the experience for a user with a keyboard on an 11inch display like me is rather poor. I end up going to the browser and using the website.

For the life of me I do not understand the point of this app. There’s virtually no NECESSARY formatting. Can’t “print selection”. Can’t choose portrait vs landscape or set margins or select multiple rows (individually, in order to give each one an underline etc), only ranges of things. It’s…. it’s literally useless. I have so many times sat down and created complicated forms for my clinic on this thing - given that it’s a spreadsheet and certain things are easier to organize on a spreadsheet - only to find out I can’t format ANYTHING so no matter what I do it will never print out looking how I want it to look. I’ll create a document that looks like it will be a full page, but the “print” screens shows that it’s miniscule, tiny font, takes up 1/4 of a letter size page. There’s no way to know. No margins. No rulers. Honestly…..why even bother having this as an app and how has it survived this long with so little functionality?

I use the app in only one place. My phone. Yet somehow my data keeps suddenly shifting back to data from several days ago, and loses everything between now and then. And it's not even a complicated sheet. Just rows of dates with bill amounts, what I need for that day, and what I ended with for that day. The next day is calculated on my minimum daily needs, and continues down the line throughout the days of the year. I'm constantly getting hit with being father behind than I thought I was because I've entered this days numbers onto where I was several days ago. Last night I closed out my numbers for the 15th of February. Hit the check in the upper corner and got back out. I do this every day. Now tonight, the 16th I went to put in my numbers, and the sheet was back to the 13th!! This keeps happening. I have NOTHING else using this sheet. I'm going to have to switch to a different spreadsheet. I can't afford getting hot with financial surprises like this. And this happens frequently. 2-3 times per month, if not more. If it were just yesterdays data, then maybe I can understand that maybe it was me and I somehow didn't close the day out properly. But when it's 3, 4, or even more days back? Days that I've already filled in? No. This is not on my end. Now if you'll excuse me, I have to go try to reconstruct my weekend... 😡

I got this app because I’m transitioning over to using my iPad instead of a laptop, and it’s great for looking at data already inputted and making basic changes or adjustments, but the more advanced functions (and even some convenient ones) do not work. For instance, I can’t click and drag to move cells—I need to copy and paste or reenter the data by hand. There is also no top menu bar, so you are severely restricted by how you can edit in-cell. However, I can just hop on Safari (not Chrome, because it redirects me to the app) and access all those features the app has—plus the more complex ones the app lacks. It’s a great app for basic tracking and sums, but why should I have this clogging up my storage when I can hop on the web and do an even better job?

I can use command-a to select all of the text in a cell, but I cannot use command-i to make text italic. I cannot select and edit text within a cell, only in the bar on the bottom, thus making it incredibly inefficient. For someone doing qualitative research without access to Nvivo, spreadsheets are an important tool. While sheets on laptops and desktops is a viable rival for excel, and google’s ability for teams to simultaneously edit sheets is unchallenged, the mobile app makes it nearly impossible for me to get my work accomplished using my tablet with keyboard attachment. Why lug around my laptop when I can bring my brand new tablet that handles everything else so well? Google - get the functionality of this app on par with the sheets browser experience. Do not recommend using this app for mobile. Stick to the browser, or use a different program entirely.

Open an existing spreadsheet, make changes, click the check mark and then save the document. Go to my files and open the document that was just saved and it shows the document as before the changes were made. Go back to the app and the spreadsheet is correct. Open and close the app multiple times, save and delete and save multiple times. App shows correctly but saved file doesn’t. Then after about 5-6 attempts the file actually reflects the spreadsheet. Makes no sense. This is especially annoying when you’re trying to make quick changes and send the spreadsheet. I didn’t even realize this issue until I noticed the files I sent did not reflect the actual spreadsheet.

I use google sheets for experiments as i am a freshman, i bring my iPad to school almost always, its my computer substitute, when its lab day and we to graph the information, i dread as the app is useless, i cannot edit a graph to add a trend line, and googles “helpful”advice is to use the web version, funny enough you cannot access the web version without a work around in ios that takes 3 minutes, thats safari, not chrome, it is impossible on chrome, after opening the web version, it tries to make you use the app, and constantly giving you a pop off that its not supported, and not able to format. it becomes slow and laggy as well. My advice to google is to not advertise an app that doesn't have some of the simplest features such as adding an equation or a trend line to a graph. And don't have a help center filled with incorrect information

Outsourcing development and progress to users is a choice…but it is turning people like me back to Microsoft - or ANY company that will keep Excel / Sheets simple, easy, and “free.” But sure, make me spend over an hour “researching” how to paste formats with my fingers on an iPad only to learn Sheets will not let you on the app and I MUST “log-on” to a < browser(!) > for that functionality… Tell you what - I’m just going to refer to all Google Editor programs as “Muck & Mire Baloney,” and start shifting BACK to Microsoft and Apple iCloud until y’all get some basic things sorted out. For example, just tell us if we need to pay for more app functionality. Wild concept, I know, but I guess until then I’ll be taking my data home with me and will not be sharing… See ya!

Found a fix: use Sheet in Safari instead of the app :) Honestly just going to delete the app at this point. I can’t switch cells at all (tab, enter, even clicking on it) and be able to type at all in the new cell. It just ignores any keyboard inputs after moving to a new cell (arrow keys to move and any sort of typing). Would definitely not recommend using this app if you need to have something open while editing a spreadsheet. I have to have my catalogs open on a separate machine just to edit the spreadsheets without clicking multiple times every time I need to move to a new cell. None of the fixes I’ve seen online have worked, and most just talk about how an update was scheduled to fix it, but that was more than half a year ago and it still doesn’t work with fully updated apps and iOS.

The mobile version is pretty bad. The only reason I considered google sheets over excel is the user accessibility. I create programs for my clients and Google is better in that sense. Other than that the mobile version needs to be more like excel (ie more like googles website). I am very limited on what I can I do/how I can edit. Also, the overall google sheets can be improved when copying/pasting, or moving cells. If you have a bordered cell, and you bordered it differently (but it’s identical to the other cells), when you copy/paste it, the cell’s border won’t match the others. That’s one of the most annoying parts about the overall google sheets (website and mobile), other than mobile being very limited. You also can’t freeze cells if they’re merged, where excel you can!!

It's baffling to me that the dedicated app has less features than the web version. For work I need to work with data validation tables, which cannot be edited on iPadOS. It's also bizarre that I can't make custom cell colors or text colors. I'd fully understand these limitations for a cell phone version, but this is for iPads! It should function at least a little better than the phone version, but I can't help but feel like Google just doesn't care enough to make it any different. It's just the iOS version scaled up. Very weird that this app exists when you can get so much more from running it on a Safari tab. A waste of an app & waste of potential. At least it functions reliably.

I’m trying to use sheets to help plot a story and it is impossible to use. The mobile app for iPhone has the majority of features and menus removed, text wrap will not work and the app itself is incredibly slow. I tried copy/pasting in a paragraph and no matter what I did it bled out of the cell, the text went all the way off of the side limit of the sheets page and I couldn’t even read it all, and the text wrap option does functionally nothing. There is no format tab when selecting a cell, and what formatting options do exist are just simple on/off toggles with no actual options. I even tried to open it up on my phone’s browser to see if I could use the desktop version and it auto opens the app and prevents me from logging in in the browser. Functionally useless app, I would give it 0 stars if I could.

Is it really just me that sees a dog slow app? I copied this review’s title from my departing comment within my effort to create a stock tracking spreadsheet. In what turned out to be my second effort at exploring using Sheets I found enormous difficulty overcoming the very long hang times and delays, so left that comment to myself to remind me in case I ever try it again. Add to that the fact that the stock query is missing a dividend/yield function on stocks, and we have arrived at the bizarre. That’s quite a miss. And add to that the inability to query a closing price on a date without forcing an 5 cell array construct and we have a mess. Apple does this in one cell with one date reference, folks. Well, I hate the long hanging “Calculating” times in the Numbers app, but Sheets is little better there for letting me edit while it thinks, and quite a bit more limited in overall dogginess and limitations. Disappointed.

Update months later from below: same problems- always always always wants to load on June 12 everytime no matter what. Fancy to see it progress as the year moves on- same results! Ultimate frustration level as I am required to use this on a daily highly regular basis. Every single day this app doesn’t load and when it does it loads to a month ago and blank. I have to close the app and reopen it a minimum of 4-5 times every single day just to get a very easy part of my job done and here this app is the most difficult part. Its just as bad on my iPad now as my phone at loading- complete and utter junk. If I didn’t have to use this app I wouldn’t. Do better please! This is a newer iPhone and a brand new iPad Pro that I’m using this app on. Oi its frustrating!

This update makes using this app impossible. Sometimes I can fill in squares, half the time the app won’t let me type. Commands don’t work. Fix this

New feature makes you click edit before each new entry for IOS.. unproductive, please remove !

Closes itself as soon as I scroll in my sheets. Worked for a bit on my iPad but never on my iPhone. Have reinstalled and updated a dozen times.... program just doesn’t work. Frustrating when I have docs held hostage in sheets and can’t even keep the app open long enough to save them elsewhere. Do NOT use! My docs are trapped!

I can't be in a document for more then 30 seconds before it freezes and I have to force the app to close and reopen it. But then it just does it again.

I am repeatedly losing work I have done because it won’t save it properly. I have a strong Internet connection. I double, triple and quadruple check that it is saved, only to open it next time and have work missing.

Had to uninstall just so I can open a sheet in web version to add custom number formats. Quick search showed that this has been an issue for years. How hard is it to add custom number formats to the app version???

Lost important docs in the past. Always back up, Goggle sheet is not reliable

Keeps changing the Stock symbals. Makes it useless to track certain stocks. Seems to have taken a step backwards.

Almost unusable. Along with the other Google apps, one of the worst apps I’ve ever used on iPad. The interface is horrible. I cannot believe that a company as large as Google has put as little effort into making an iPad app as this.

I beg of you, try to do anything you can to not use any of the google workspace apps. They are not optimized for ipad at all, you can only open one doc at a time, so if you need two spreadsheets at once, good luck. They also constantly freeze, don’t work with apple pencil, and barely work with the magic keyboard and trackpad. Extremely frustrating.

Whenever I try to open any of our work sheets and edit, it’s always such a hassle. It doesn’t remember when I set the input mode to numbers instead of letters every field I have to keep switching back to the numbers input mode, whenever I want to edit a field the screen scrolls down a page for no reason so every time I need to update a field I have to scroll back up to see what I’m doing, when I press enter to move on to the next field the screen scrolls down again. So annoying and useless! Such basic functionality not working makes me just give up and go on MS excel on the PC. Has anyone actually tested if this works on the iPhone? It seems they didn’t.

The user experience on Ipad is just horrible.

I’d love to use these apps but they are missing more than half of the functionality of the regular website/desktop versions of the same programs (Sheets/Docs). This really needs to be improved if you want me to convert over to using the app versions.

Hard to navigate on an iPad. Trying to add a row makes a really thin one, and there’s no way to write in it! So frustrating. If you don’t know how to use it, it can be very frustrating. But then they reappear with a lot of trial and error. I think Google could do a lot better at making this more user-friendly on an iPad.

Slow. Takes forever to load shared, live documents. Freezes and crashes often. Only reason I have it is because my company has several documents that require it and frozen panes don’t behave on the web version.

Get your act together and fix the damn app

La seul manière d’avoir toutes les manipulations possibles est de l’ouvrier sur ordinateur donc la version mobile est presque inutilisable si on veut de la précision.

When I try to open the Google sheets link in Gmail, it doesn’t let me.

Very disappointed

There is very limited functionality on the iPad and even the mechanism for interacting with the cells and the content is very awkward. This should not be hard to fix with some attention.

I have looked up How To’s on google Support and there are no icons or drop downs where they say there are. This is the worst, most frustrating document app ever!

I will take this down if you pay me four thousand dollars. chump change!

On doit prévoir des espaces vides à la fin de chaque contenu afin d’être assuré que tout s’y retrouvera sur les autres appareils de lecture et c’est embêtant. D’ailleurs, ce n’est qu’en travaillant à partir d’un ordinateur que la rédaction est « facile « . Il n’y a pas de correcteur disponible. Ce qui implique que je doive d’abord écrire sur Word pour m’assurer que le texte soit sans erreurs et qu’en plus, je puisse faire des listes numérotées ou marquées. Sinon, les formules de calculs facilitent et allègent grandement le travail.

If More features then better experience

April 28/26- The same issue is still happening after the latest update. UPDATE: I’ve already done what you suggested, but that didn’t resolve the issue. App crashes when browsing in a document.

Not easy to type into each grid section. Only gives numbers but have to go out and in again to get letters. Trying to create a calculation to apply to a whole column is very complicated to figure out. Have to watch a tutorial.

Please fix

App always crashes, fails to load the sheets, drains your battery fast

Why can’t i format the way i can on desktop? Its 2026 i can order pizza from a robot to my doorstep but a billion dollar corporation can’t export the software they already own onto a mobile device… I’m praying everyone who works for google has decent benefits because it seems that the entire establishment is displaying signs of severe mental retardation