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YouTube Studio Customer Service

  1. YouTube Studio Customer Service
  2. YouTube Studio App Comments & Reviews (2026)
  3. YouTube Studio iPhone Images

The official YouTube Studio app is the best way for you to understand and connect with the people in your community using the device you always have with you. Use the app to:

- Get a quick overview of how your content and channel are performing with the new Channel Dashboard.
- Understand how your channel and different types of content are performing thanks to detailed Analytics. You can also see performance data for different types of content in the Analytics tab.
- Cultivate a deep relationship with your audience with the ability to sort and filter comments to find the most important conversations in your community.
- Make changes to the look and feel of your channel, and manage individual pieces of content by updating the information for individual videos, shorts, and livestreams.
- Start a business on YouTube by applying for the YouTube Partner Program so you can get access to monetization.

YouTube Studio App Comments & Reviews

YouTube Studio Positive Reviews

Mobile AppProbably a small percentage of people have this issue, however I do not have a computer to make certain adjustments, I genuinely love the app, I’m very new and the only thing I would love to see change, is that the studios app will be updated to hold the same capabilities as the website, or making an app specifically for phones where I can make the small adjustments I need to, I frankly don’t have a computer. It’s frustrating when I open the app and open the website on my phone and have to go back and forth, the website is responsive and doing what it can I suppose, however it’s rather annoying that many options made for computers aren’t accessible to the website on a phone, I would rather have these things accessible from the app for phones. Just to work the website I have to scroll in and read small words or tap on small sections and it’s kind of discouraging..Version: 22.41.101

Ok love it, but I have a problem.As I said in the title that you may or may not see, I have a problem. Ok, before I go on a limb here and say a bunch of things that you probably don’t want to hear again, fix all of your bugs as your making your app out in the public. Millions of developers do that, so why don’t you? Anyway, I still think this app is amazing. But it still has limits I’ll admit, but there is one problem that I had with the app.........the add custom image. And that was that anytime I went to put it on a video I would have to verify that my channel exists. Which makes sense. But that’s not the stupid part. When I go to put in my verification and do the whole mess of trying to get it verified...I go back and.......................LOOKY THERE! IT SAYS IT NEEDS TO BE VERIFIED AGAIN! Now I know you have probably herd this complaint over and over and over again but, if that many people tell you you need to fix the same problem and or bug, you probably need to fix it. I don’t know if ANYONE will see this but....just....please developer, fix this! If this does get fixed I will 💯 percent get the app again. This is a great app for inserting your thumbnails! So everyone please be careful when using this app. Reason is because I didn’t download the app again to see if the app was glitching or if it was something wrong with my phone. But when the app gets fixed I fully recommend this app! Itsgachatime out!😁.Version: 20.17.102

I’m lostSo I originally got this app to improve my thumbnails. I was so excited too! I went on to it and signed in to my account. I clicked on the edit mode for thumbnails and it said to verify my account so I put in my password and clicked on it again. It said to download the app when i already have is downloaded?.. so I went and clicked on the link and it brought back to the App Store....? It said to open the app cause I already have it downloaded so I clicked open. And I thought it was just a glitch so I got out of the app completely and opened it again.. I got in it and clicked on the thumbnail editor AND IT SAID TO DOWNLOAD THE APP!!!!!!! AGAIN!!!! I’m only giving this app three stars until it’s improved I can’t do anything here I don’t understand it UGH i am not in the mood to have to deal with this so I will delete the app for now.. the app does have good things though like how I can see my status that cool but I’m not saying this app is useless I’m just really annoyed at the one thing I needed most wont work but everything else is perfect👌👏👏 so please tell me how to solve this issue and keep up the good work 👍.Version: 19.19.100

It could be alot better though…It's great!But,there are problems,like I know it's made for phones,but the IOS version is so watered down! Like,the computer version has maximum editing options!Like where do you put cards,infact,where exactly do you do anything?!!Like this app isn't for editing! It's just analytics!And ways to earn,but my channel is too small for that so it doesn't even count!It only has like a few editing exclusive studio things,like putting categories for target audiences, and for the web browser version that is ment to be like the computer version,it doesn't even let me into my main account!So I want a large-scale update that will prevent it from being extremely watered-down,to make it more like the computer version..Version: 23.29.100

SuggestionsThis review won’t be as long, but I absolutely love this app and it’s very helpful! But could you please add recent subscribers and make it so you can change your channel art/ banner and profile? It would be tons more helpful because when I request desktop website on my phone it says I need to to sign in and so I click the link and it just exits out!! Please just add this in. Recent subscribers would make me not have to go to desktop website on my phone and use that yt studio, because my internet is pretty bad and it never really loads. And plus it would take much less work to do both of these, thanks! Also please add more features to here that there are on the computer yt studio, it’s way more helpful! Please put my suggestions in thought!.Version: 20.30.100

Needs more optionsI think this app is okay for the basics, but there isn’t much to help change things about your channel/videos, especially in comparison to the desktop site. Something that sticks out to me is that as someone with partial hearing loss, captions are EXTREMELY helpful for me, which is why I try to add them to my own videos for others. However, as of the time I’m writing this review, you can only add captions from the YT Studio website, and I can’t afford a computer/laptop, so I have to access the website from my IPad. The website is very laggy and doesn’t fit the aspect ratio for the screen, so it can take hours just to do a minute’s worth of transcriptions. The app is great if you want to see the analytics of your channel, but not much for anything else, hopefully a future update can fix this. Much love 😊.Version: 24.16.100

Please add thisAbility to see comments based off the videos those comments are left on. Often I want to go back and respond to people. But the comments can be buried under 100s of comments I’ve already responded to. And also newer video comments I have even never responded to but don’t have a response for. Ideally I would like to go to a specific video so I can better find comments I have read but I haven’t responded to without endless swiping and also I’m sure it has other benefits to. Without this I often have to pull it up on a computer or loggin to my upload account vs my viewing account on the standard Yt app which is kind of. Annoying given I am in the Yt studio app to manage my channel conveniently on the go. Otherwise great companion app.Version: 22.27.100

This app is so helpful but could use a couple more featuresAs a content creator this app is extremely helpful for keeping up to date on your videos statistics. From # of views, avg view duration, and impressions, to staying in contact with the communities you build. It’s awesome! But with that being said the studio app desperately needs some added features that are missing but can be found on the browser version. -Subscriber List (Being able to quickly see who has recently subscribed to your channel is something that would greatly strengthen this app while on the go especially when doing contests and a computer might not be available) -Email/Notification of those who unsubscribe (this is more of a personal feature I’d love to see, as someone who is deeply connected with the community I’ve built knowing who is coming and going would be a great asset. Heck I wish a little prompt would be asked why they unsubscribed so we could help reduce churn) Overall this app is a great and helpful tool. Almost identical to the web browser version. You couldn’t really ask for much else. Hopefully we see continued improvement to it to help empower creators..Version: 23.16.101

How???Ok,so I posted a couple video’s and noticed the comments were turned off. I went and watched a couple tutorials on how to turn them on(they all said the same thing) and it wouldn’t show me the same screen as them. I still don’t know and I want to know how to turn them on. I don’t know if it only works for computers,( which I don’t have) but I tried on a iPad and iPhone and it’s not having the same screen\options. I looked at other reviews and I’m having no trouble with anything else, but I would like to know how to turn comments on. Other than that, it works fine. Still, help please..Version: 22.07.100

Plz fix this..I give it three stars because yesterday this began to happen to me that I am going to tell you now, first I was uploading a video and I'm fine As usual, but later when I uploaded it I was going to put the thumbnail and when I put it and when I put it on it did not appear to me I changed the title and it told me that an error occurred I tried again And it said the same thing, see it, it comes in again and it said the same thing Delete the video to see what happened And I'm going to upload it when I deleted it when I delete it I tried again the same since it does not appear since my title still does not appear and the same poster kept appearing January please fix it It bothers me a lot that it happens to me and I know that almost nobody happens to it but it bothers me a lot that it happens to me please I hope they fix it.Version: 20.47.100

Is okay but needs more workSo I like the app cuz social blade updates some stuff and when you check how many subscribers u have they do it like 10 subs 20, 30 like that they don’t actually show u like 1,334 it would be more like 1,330 they will not update until u reach 10 more so is kinda annoying, so Ytstudio used to be awesome when it comes to know how many actual subs u r getting but not is not working they said I lost 45subs when I didn’t I gained 25 so I found it weird that is doing that cuz I used to love it, I hope they fix the problem the other stuff is working good but the subscribers count is having problems like social blade kinda annoying cuz I’m small youtuber and I wanna know when I’m actually going to hit 10k :) hope they do something about that.Version: 19.47.102

Inferior to the desktopI had this app for a little while but it was only a few months ago I really started to use it. First off, I don’t like how the app is designed. Everything looks like it blends in with each other and there are some icons that don’t even look right for the app. There are some features missing such moving videos in a playlist, customizing the channel layout, etc. There’s also a glitch when you type out your title and scroll down and then up, it resets to back to the title it was originally. This was very frustrating especially when I’m writing my description and the title changes! Also, I really hope the COPPA/made for kids thing should have a divider with the required option and the optional..Version: 20.09

Wow!I’m going to be completely honest. I can’t think of anything negative to say, really. I’m just a small channel right now and I think I have about 15 subs, but the amount of useful info this app brings is phenomenal. I am deeply impressed. I looked through other reviews and saw that the sub counter is coming and that’s really exciting as well as some other stuff they’re looking into. It’s good to see a company putting this much pride and effort into their work. Thank you all so much. Ps. The custom thumbnail feature is probably my favorite part! My computer always flips the picture upside down, but this app gets the job done right!.Version: 17.34.103

What’s HAPPENING?!!I am a daily vlogger who has relied on the creator app since I begin my channel. I film, edit, upload and work for the channel exclusively on my iPhone. I have used the creator app since my channel began in December 2016 and I used to love it! It used to have five stars! First they took away the feature of endless notifications… Now you can only see 20 at a time and you can’t swipe them away to delete; now there’s some kind of bug where when I answer a comment from the comments page it hovers over the comment below it, like it doesn’t make space! Yes it would be great if we could add icards and endscreens as well but I would be happy if you just fix these things back to the way they were! Thank you for caring!.Version: 18.38.103

Let Us Mark Comments as READ!The app is fine, but I’m the comments tab, there’s no way to simply mark a comment as read without either replying to it or hearting it. Some of the stupid comments I don’t want to respond to, but I also don’t want to delete or hide that user from the channel, I simply want that comment to not show up under the comments tab of the app every time I check it. Why not just have another option in the “three dot menu” for each comment that says “Mark as Read”. Then we can go about our day reviewing new comments without having to look at the stupid ones each time we open the comment tab in the app..Version: 23.07.100

Please fix this!..My thumbnail on my channel will not load in this app I can NOT update my video in the studio app I can’t change the title neither thumbnail I already deleted the app and reinstalled it and it’s up to date but it just doesn’t seem to work I hope you are reading this message and I hope you will fix my problem that would really help me thank you for helping me and I hope to change my videos again 👍 and I think that this app is also the best thing ever it helps so much and gives me easier access on my iPad instead of pc thanks again! 👍👍😋.Version: 21.39.100

Great app but…This app has been very helpful. I like seeing the metrics on the go. However, I wish that the analytics on the website and in the app were more consistent in their format. I wish the graphs were in the same format as the website and for some reason channel watch time is in minutes when the website is in hours. Also a big pitfall for me is that it’s hard to edit the details of a video, it’ll often crash or undo my typing when editing the description. It also does not show the character count for keywords. If you go over it just errors out and doesn’t tell you why..Version: 20.47.100

A must have for YoutubersThis app is incredible and shows me all the information that I want to see daily to keep track of my channel. I really love the feature where in the notifications it tell you when someone comments so that you can reply to them quickly. For some reason however this feature stopped working a few days ago. I've tried reinstalling the app to no avail. I hope this feature gets fixed soon since it was my favorite part of the app. Would also love a subscriber count as well. In all though I love this app and highly recommend it to other Youtubers! Thanks!.Version: 17.34.103

You need this App!!Ok so I Love this! It is super easy to use and to check how many subscribers I earned daily!and my views this is an amazing app that I highly recommend to every small YouTuber and being able to change the thumbnail helped a lot! Now it will make people more attracted to my videos! I really don’t have anything negative to say this is an amazing app and I can’t wait to post music videos and then be able to upload a thumbnail! Also being able to change it to public,private,and unlisted is really helpful so I can easily upload it when I’m read to!.Version: 19.25.100

..The purpose of why I downloaded this is so I can customize my thumbnails,but it won’t let me do that,it basically uses all its power to make sure I can’t. And anytime I try and watch that video it crashes logging me out. So I decided to do it on my own. Which didn’t work either it kept saying I needed to verify my account and whenever I tried it said I did. Please fix this bug or glitch or is there a way to solve it? I also couldn’t go with a pre-thumbnail because it freaking blank. If your only downloading this for a thumbnail try it. But just listen about what’s happening to me. I also tried re-downloading it but no. -Slushy.Version: 20.22.101

Hmm 🧐Okay so the app first sounded promising after I saw a video of somebody using this app and I immediately knew I had to get it but the thing is, there is no instructions I’m completely lost and mad it says you haven’t created any videos and I don’t even know how to! So I went to the question mark and looked and searched all in the app, but I couldn’t find anything! Idk what to do. I’m so sad I thought I could figure this out and I heard some ppl have a the same reviews so I’m kinda dissatisfied & disappointed pls if u have the time tell me how to make a vid! Sry to be a picky person. Thx for the app tho!.Version: 21.24.101

Great butI use this to mark my vids made for kids or not made for kids. I also use it to add thumbnails to my vids, change the name, and sometimes ads tags. But I feel like you shouldn’t have to have a computer to change your channel banner. You can change the icon on mobile but not the channel art. I feel like this is a huge downfall for a lot of channels. I’ve seen you tubers who upload videos from their phone and their channel art is stuck as a city or whatever just because they only use on mobile. I can’t believe after years Google hasn’t noticed this problem..Version: 20.26.100

It’s good but it needs a few changesI’m very happy with this app, it’s easy to use. But there are some things I think should be changed. I think you should change how you can’t put a poll on there, like the desktop version. Also, I would enjoy it if you could make it so that you can put videos on the end of your videos, like on the outro. I just would like it if this app was kind of like creator studio on the desktop version, because that’s really easy to use, and it’ll definitely make it easier and make your videos more cool. Other than that, this app is very helpful and cool so far..Version: 19.25.100

Great but bugsOverall a really helpful app for tracking analytics and comments. However there’s a bug where when you click views for the past 24 it takes you instead to the 4 week screen of views. A small nuisance since you can then change the timeframe but given it’s been a bug for over a month I figured Google would have fixed it by now. Also, I’d love to be able to track my finger across the analytics and get the actual number instead of guesstimating what the number is..Version: 21.16.100

Works great now!I have been using this app for quite some time and appreciate the ease of tracking replies and comments through the apps notification section. About 2 weeks ago notifications quit coming through. I only get a random notification - like 2 notifications out of 50 comments. I contacted YT and they told me it was working like it should and always has....WRONG! Please fix! I see another comment with someone else having the same problem. Update: The fixed the app and now it’s back to working well..Version: 19.19.100

SuggestionsHi I was wondering if you could add these features in to Mobile (like phones) -being able to premiere videos -being able to change the banner -literally everything you can do an a computer I do everything on my phone ( like I make the vids on my phone and I post them form my phone) and I want to be able to do everything I can do on a computer for my phone. Cause there is a LOT more you can do than n a computer and I would like that for my phone. If you could do that I would REALLY like that :3.Version: 20.42.100

Issues with Uploading ThumbnailsOne of the main features I use this app for is adding thumbnails to my videos. This app used to work perfectly well for this feature. For the last couple months, I’ve gotten a “the request has timed out” almost every time I’ve tried to add a thumbnail to one of my videos. I try adding the thumbnail half a dozen times, I get frustrated, I end up canceling/discarding the changes I’ve made, and the thumbnail I tried to add suddenly appears as the thumbnail for the video. I’ve had the app updated and I’ve deleted/reinstalled the app, but nothing seems to help..Version: 21.32.100

Just a suggestionThis is an absolutely great app but it’s kind of hard to navigate and to find everything and beta is hard to find am I’m pretty sure it cost money, correct me if I’m wrong. But the point of this review is to give a suggestion. I think this app should have a calendar feature to organize film dates edit dates and stuff like that to make it easier to be consistent without having to put it on your every day calendar. I know It would help me out so that would be really appreciated..Version: 20.38.100

Perfectionist’s wet dream 4/5Only got this app so I can upload a video on my photos app but I don’t know how and I checked everywhere. The whole app is confusing and I don’t know how to read analytics but I’m new to it so I won’t give it flack for that. The app is well produced and provides plenty of information to make use out of. I think this app is better suited for people who have a perfectionist streak. I am a small time YouTuber wanting to upload but still unsure how to :/ and that’s the only reason I’m giving this a 4/5 Good app..Version: 21.28.102

What i think would improve the appI'll start off with saying the app is awesome and handy but still does not offer some key features that would be really really handy. This includes being able to add end cards on videos, not being able to see the people who subscribe to you or how close you are getting to be able to do ads and i also thing with able to copy and paste a bunch of tags would be very very helpful. In general i would just like to see more features so that i could finish up and manage a video easier because i still find myself having to hop on the computer. Thanks.Version: 18.32.102

Could be betterPlease add a feature where you can see the average likes to dislikes ratio of all your videos with the x axis being time and the y axis being the average amount of likes out of both likes and dislikes together as a percentage for the corresponding time. No likes nor dislikes (0 likes and 0 dislikes) would be expressed as 50% because the likes and dislikes amounts are the same. I like how I can see dislikes on my videos with this app, because it helps me figure out what to improve on!.Version: 23.21.101

This app is great!This app has been great for me and my extremely small account, (16 subs) but there’s one big problem! I have more than one account, and I wanted to verify my account. So I did that and went back to my video, but it wouldn’t let me change it! I went back to see if I was verified, and it said I was, so I repeatedly tried to and came out with no luck. This is my only problem so far, and it would be great if you told me how to fix it or if you could fix it. But despite that bug it’s been a great help to me..Version: 19.32.101

Good?I wish it did all the things that you can do on a laptop because the laptop version is harder to use but has more things, so I want to be able to do the same through my phone. Not complaining though because it does the simple stuff like let you upload a video. But it won’t let me use a customized thumbnail. And lastly this is not on the phone nor computer version but I kinda want you to add something that shows you who subscribed to your channel. Over all it’s a good app but I just want it to do the same things I can do on my laptop so there’s less of a hassle.Version: 20.09

Amazing, just one small thing.I think this app is absolutely wonderful. I was trying to find out how I can make it so anyone can see how many subscribers I have, but I found this app instead. I will just say, that this app is absolutely amazing and is completely worth it. I don’t think I would be able to do the things I now can do without this app. The only thing I would change is so I can make my channel show my subscribers to everyone. Thank you!.Version: 19.25.100

Could be betterNot a bad app, very useful for on the go, especially when I can’t fill in video details as I’m at home, however, I have had instances where I’m typing everything out and as I’m about to finish, I accidentally place an invalid character in the tags, and the app crashes, causing me to have to fill in every single tag, title, and description word again, mostly just a pain since it doesn’t autosave, it also doesn't scroll if you’re typing, so you can’t see if you mistyped any words without closing out of the keyboard, scrolling down, then checking..Version: 19.03.101

Good for long time creators, but..I always used this app and it was great! I could add thumbnails, see my view income, I could even see the gender of the viewers on my videos! But I recently created a new channel (For a different type of content) And I need to verify it on a computer before I can add thumbnails? I don’t see a need for this. I don’t see why we need to do that. I don’t have access to a computer at my house, so I half to wait until I go to my local library to log in to a computer, and I RARELY go their. I just want to add thumbnails on my new videos. (Channel I can’t add thumbnails for is “Slime ASMR Videos.).Version: 18.13.102

Great appGreat app however I would like to able to love comments from this app instead of having to go into YouTube.Version: 17.34.103

ReminderTo everyone that is complaining about not being able to use a custom thumbnail, you have to go on to your channel on a computer and go into you’re channel settings on the computer version of YouTube studio. There is a setting for custom thumbnails and you have to turn it on. You can also mess around with customizing you’re channel a lot more on a computer. This app is great for quickly looking at you’re channel on a mobile device..Version: 19.25.100

It’s a great app but..I can’t make Costum thomnails (sorry I wrote that wrong) it say I need a computer to verify me, I don’t own a computer. I mean like what’s the point?.Version: 20.38.100

Great!!!👍🏻I love this app!!! I just started YouTube and I already love it!!! YouTube can sometimes take HOURS to show my views, but this shows my views right when I get them!!! 😀.Version: 17.34.103

It nice and all but...It nice and all but when I try to upload a custom thumbnail it says “Account must be verified” so I went through the steps to verify it and tried to do the thumbnail again but it said the exact same thing, so I checked to see if it’s verified and it said it was... I’m very confused!.Version: 19.47.102

Ssoooo good!ITS THE BEST APP EVER But.....it should allow applauding.Version: 19.38.103

IPhone X Support?Can we get iPhone X Support? The black bars on top and bottom are just lame at this point. Other than that, great recent update on sub count..Version: 17.45.106

Great but it shows private access when I try to upload a videoI don’t think it’s a great idea when that pops up because most people upload daily or mostly and I don’t want to select the videos so please try to fix it. But overall great app.Version: 24.32.100

GoodThis is my main tool to manage my video on YouTube I hope they don’t change it to much 🤞.Version: 22.39.100

Just 1 thingI love this app it’s so good! I use it all the time to manage my channel! I would just like to see a livecount feature so you can see you live sub count! And maybe (I don’t know) the ability to see other youtubers stats (me logging out of ZERM productions and seeing pewdiepie) over all I love the app!!!.Version: 17.34.103

Same as youtubeFeature requests1 send a notification to people when they’re eligible for a playbuton Number two make dark mode available for iOS.Version: 22.12.100

IdiotsLol be fr, for those who rate it a one star just because dark mode is gone, well too bad. And those who say you can’t upload? I’m pretty sure this is only for viewing your status and you have to upload on the real YouTube app bozos.Version: 23.31.100

Awesome!This app really helped my YouTube channel and I am really happy about this app 🙂🙂.Version: 23.01.100

CoolI love it it’s nice.Version: 22.34.100

GreatI luv this app for using bc when I have school it’s good to not have YouTube notifications every other hour bc I have a channel @Iluvdustinsmom and it’s really good to come home make my edits and be able to post them and find out my viewers and stuff:).Version: 24.35.100

A common App Store moodApp: *screws up, once, and it doesn’t effect your data/experience at all* Consumer: iT STeaLS YOuR GOoGle PHOtoS.Version: 20.47.100

Why?EveryTime i click “Custom Thumbnail” Gray, it says “to add Custom Thumbnails, verify your account on Youtube on your computer.” The verify Message does not pop up, It not Send it to google. Fix it. 5 stars!.Version: 20.26.100

MusicMy music gets posted on YouTube but for some reason the comments get automatically disabled. I downloaded this app to fix the issue but since my songs are not considered “videos” they are not showing on the app. Can I receive some help with this?.Version: 21.47.100

It said helps your channelSorry google. But still.Version: 24.44.100

DecentGood but I wish I could add sound filters and all of that how you can on the app since you can do that on the app why make it only on YouTube when YT Studio is ment to make videos.Version: 24.39.100

Just a thingAs a creator myself I would love to Pin comments from the app not going to youtube itself because then I will 90 percent of times lose the comment 😂😂😂.Version: 24.33.100

Amazing!I can check my analytics anytime and it’s so useful! I just love it. 5 stars.Version: 24.31.100

Best app everI can’t upload shorts and edit.Version: 24.31.100

App vs webWhy is iPhone different from iPad and from web? On iPad Pro I can’t upload short and add music, on iPhone can’t do anything good to maximize my content and video on my channel AEye media deep mind.Version: 24.29.100

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