App Customer
Service

Professional EHR Mobile Customer Service

About Professional EHR Mobile (Allscripts Healthcare Solutions Inc)

Allscripts Professional EHR Mobile for the Apple® iPhone™ is a new mobile solution enabling secure, remote access to Allscripts Professional

Allscripts Professional EHR Mobile includes the following features:
• An updated User Interface
• No VPN connectivity required
• Full prescription writing support
• Patient
search
• Patient message
• Provider inbox
• Provider rounding
• Provider schedule
• Encounter Explorer
• ED Referral
CategoryMedical
Release DateJuly 7, 2016
Latest Version16.1.2
PriceFree
Age Rating17+
CompatibilityRequires iOS 8.1
Last UpdatedMay 1, 2018
Size64 MB
Supported Languages (1)
English

What's New in Professional EHR Mobile (v16.1.2)

This update from Apple will improve the functionality of this app. No new features are included.

Allow user to select default location (requires latest Unity web service update).

Professional EHR Mobile Contact Information

To reach Professional EHR Mobile customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.

Company NameAllscripts Healthcare Solutions Inc
Company Websiteallscripts.com
Company Email[email protected]
Customer Serviceallscripts.com/help
Social MediaFacebook / Twitter

Professional EHR Mobile Subscription, App Deletion & iOS Support

How do I cancel the Professional EHR Mobile subscription?

Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select Professional EHR Mobile from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.

How do I delete the Professional EHR Mobile app?

Touch and hold the Professional EHR Mobile icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.

Professional EHR Mobile purchases, refunds and billing issues

Report billing or refund requests for Professional EHR Mobile through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the developer's official website or the Professional EHR Mobile App Store page.

Distribution of Professional EHR Mobile Reviews

Of the last 7 reviews shown, 29% are positive (4–5★) and 71% negative (1–3★). App Store overall rating: 2.4 / 5

5★ 2
4★ 0
3★ 0
2★ 0
1★ 5
Most mentioned:updateallscriptsunreliableservicecannotrecommendpronewpatientloss

Professional EHR Mobile Positive Reviews and Ratings

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Allscripts is a very user friendly platform

This Pro Mobile App has actually vastly improved in the 19.1 version.

ATFJRFVersion: 16.1.2
Much better than Remote

I'm just starting to use this app and love the new update with the ability to add patient photo to the chart right from my phone! Love ability to prescribe remotely and document it. Works well.

CholesteroldocVersion: 16.1.0
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Professional EHR Mobile Negative Reviews and Ratings

Use other platforms

I cannot even give it 1 start but I cannot post this unless I do. I do not recommend Allscripts. Just noticed now that we are unable to log in this Pro App. After 5 hours of logging a case, still no answer. Their system is unreliable, ransomware, transitioning to a new cloud, not very streamlined. Very poor customer service.

Ecinaj426Version: 16.1.2
Allscripts unreliable

Very risky high liability for patient care. Loss of income with the loss of server service due to a ransome that has been very unserspondivly handled Will switch services due to terrible service Physician in private practice

KaronMDVersion: 16.1.1
Needs improvement.

Please update the app! And improve connectivity. Also would be nice to have iPhone X support

Vity-centVersion: 16.1.2
Horrible

Unreliable Connectivity. Incomplete access to true clinical chat. Difficult to navigate. Highly recommend seeking a different EMR.

09UMDVersion: 16.1.2
No Face ID

How about releasing a version that supports Face ID??? Update your app. It’s been 7 months since the last update.

NOLAUnitedVersion: 16.1.1

Professional EHR Mobile Screenshots

Professional EHR Mobile iPhone Screenshot 1
Professional EHR Mobile iPhone Screenshot 2
Professional EHR Mobile iPhone Screenshot 3
Professional EHR Mobile iPhone Screenshot 4