AT&T ActiveArmor℠ Positive Reviews
Crashes Have Been Fixed 👍Your mobile security app crashes every day, I have to delete it and re-install it every time to get it to open up, I have an iPhone 13 and I am running iOS 15.2, I pay 3.99 a month for an app that just doesn’t work, I have reported this problem twice to tech support and NOTHING, please fix this and give us an update ASAP. Thank you for fixing the problem, app works just fine now, support notified me by email telling it was a backend problem and it has been addressed, it has been a few days with no crashes, great job, worth five stars, again thank you..No1mad57Version: 5.8.1
Upgrade does not on iPadStars minus one. Originally installed this product on my iPhone (an after-purchase freebee from AT&T) and a purchased subscription copy @ $3.99/month on my iPad which i bought same day as iPhone. All WAS well until i installed this upgrade on the iPad. The upgrade proceeded to “clean up” old version stuff but never quite finished setting up my info from previous version. Clobbered it all. Removed the app and tried reinstalling several times. No joy. Discontinued that subscription. Now i see that the same “upgrade” is available for the iPhone. YOU KIDDING? i’m keeping the old version. Thank you very much.
My bad but still trying to figure out, after your explanation, how/why the app let me install it the first time. I have since installed this upgrade on my iphone. Seems to be working right. Replaced the one-star rating with 4 stars..99uniformVersion: 6.0.1
Very good app from a company we can trustI am glad you are looking for the safety of your customers on such a complex technology as telephone and internet communications!
I could not explain how phone numbers are used from AT&T to call me and when I call back to the same number I receive a notification that the number is out of service even when my call back is done instantly after receiving the obvious SCAM call!
I always felt that it was the responsibility of AT&T to solve this problem and not charge us for the use of your solution as other apps do ( such as Numbers)!
Excellent app from a trustworthy and serious company !.PacoremtaVersion: 4.0.3
Excellent AppI’ve had the app for a few weeks and it truly works!!! I was using Hiya for many years & was satisfied. It just was enough to stop all spoofing. I really became irritated then angry. This was mild problem from 1-3 calls a day to 5 or more calls day and calls until 10 or later at night and not to mention the early calls. Now, I’m not the type of person to even answer these phone calls to begin with. I decided to try AT&T Mobile Security and here we are extremely happy😊😀
I thought I was going to have to invest in Robo Killer and pay the monthly fees so far no deal. I’m so glad.😀.Love to cook61Version: 4.0.3
It was good earlierBefore i updated to iOS 13 the VPN function worked great! Now with iOS 13 it doesn’t work anymore. It connects but there’s no internet access, nothing at all. Ive also done it on my other phone as well and i even reinstalled the VPN Configuration but nothing worked that i could do. But everything else in the app works fine! i have caller ID now and i don’t even get spam calls anymore, only the rare occasion they do pop up it warns me that it could be a spam call or telemarketer, and also it updated me on the fact of a dangerous app that i carelessly installed from the internet. It turns out was indeed harmful, but overall it’s a great app and once the VPN problem gets fixed, it will be a five star from me!.SatanismyfemaledogVersion: 4.0.3
On the downgradeBefore iOS 13 this app was flawless. Since the upgrade, not only is the VPN not working, but also the name of the network to which the user is connected no longer shows. If that was intentional, then it was a big mistake. If a user, such as I am, lives in a rental facility or in a condominium community, the wireless network accounts are all very similar. Therefore, it is important for the user to know exactly which network is being used.
Please fix these problems ASAP. My rating fell from five stars to three because of these issues..WallterJBVersion: 4.0.3
BasicWhat does basic mean? A unexpected error occurred. I have screenshots of this error message. Try again. I tried again several times. The badge count doesn’t count when the passcode is turned off. I have to open up the app to make sure it’s either locked or not. The badge count only after the page has displayed then theirs no badge count because everything is okay. Something changed about this app right away.VcrtuoploiutreVersion: 5.4.2
Old Breach Reports that have been viewed are constantly retriggeredI have viewed the same two breaches on my phone at least 10 times. Once you choose to view a breach notification, the alert badge is turned off but after a period of time, it comes back as a “new” breach alert when it isn’t. The only way to get rid of the annoyance is to disable the feature or remove the impacted companies from being monitored. Neither is a good choice obviously. For me, it’s Comcast and Toyota breaches that are 4 and 5 months old respectfully. Please fix the alerts so they do not re-trigger after viewing unless there is a new incident..DigitalAddictoVersion: 4.0.3
Doesn’t work.I’ve been paying for the plus service and the app still only gives me access to the free one and then it keeps trying to get my to pay for the subscription again only to say error your already subscribed and then closes and crashes. When it works it’s amazing when it doesn’t it’s garbage. Stick with the call protection billed directly Thru att and it’s great this app is horrid.SeusaCorpVersion: 6.0.3
Idk!I would love to give 5 stars but I can’t right now. I’ve had this installed for a while now. I’m not understanding why it will work wonderfully for a while then I all of a sudden start getting junk messages, etc. When this happens, I check in my settings and it’s turned off. I’m so sick of paying for this subscription and it keeps doing this periodically. I thought I was paying for its service to be on all the time. Now I have to always check if it’s turned on when I’m out and about because I’m afraid of hackers and such busting into my iPhone!.SRHODES15Version: 6.0.4
Ok but slowMy app works but is very very slow when moving around the menus, almost to the point of absolute frustration. another problem I’ve noticed recently is that the app will block a strange number several times and then suddenly let it ring through. I don’t know whether this is due to the telemarketers figuring out how to get through the blocking app or just a bug in the system. It’s a good idea just needs some tweaking and a fix to that punch through problem….Phonesloth1Version: 6.0.3
Hopefully this is an improvementHopefully this is an improvement. I’ll give it four stars it case because but I haven’t downloaded it yet but I will. I will give a new review after I have tried it out. This is going to be the third time I downloaded this app. I called a tech-support person today at AT&T and he said there have been improvements. The last two times I downloaded it is blocked my own phone number. He thinks it has been corrected. I’ll give it one more try it was doing a good job otherwise at the time..ItasarahVersion: 4.0.3
Great Reliable ProductI’ve been using this app and the associated Call Protect app for a couple of weeks now. The great thing about the app is that it just works. Comparing it to other apps that offer similar services it’s much more stable and issue free. When I was using another app I would pretty consistently have to disable and re-enable VPN because it would seem to get stuck and not pass internet traffic..EdwhewVersion: 5.4.0
Alerts every 1 to 3 hours are not helpfulI love knowing that my home network is safe, but when I haven’t turned off Wi-Fi or left my home all day, and I’m getting alerts telling me that it’s safe everyone two to three hours, it makes me just start clearing them and ignoring them, which could, in the long run, defeat the purpose of having the app, because I could end up missing something that I shouldn’t, because I’m trying to clear excessive alerts..Mom24monstersVersion: 5.8.1
Great Mobile SecurityThis is a fantastic Mobil Security App. It will block and prevent your mobile device. The VPN need some fixing since it is slow and also block most of my app not to work especially Apps that are accessing locations such as Nest, Ring, Map and even Apple App Store are blocked so I have to turn off VPN in order to access those Apps. I am running iOS 14.7.1 and also my husband is on iOS 15 beta 6 which is even worst, those App don’t even load. Just FYI to developers..The Dragon FamilyVersion: 5.7.2
All the other reviews that are negative reviews are fakeI will explain it works great the way it is suppose to work. And no this will not affect your WiFi. In fact it does not actually work on WiFi. The app basicly works when on cellular data only. Because I used its vpn service to figure that out . The vpn sr ice willl only work as long as you are using cellular data . When you switch to WiFi only it does help ..Slickmaster-kunVersion: 5.3.0
Cyber securityI know you guys are doing your best but the hackers are growing in numbers and sophistication. Cyber security needs to now become priority 1. Those who are exceptionally talented should command high dollar salaries as their talents and innovations are needed now more than ever. Again, you guys are doing a great job. We would just like to see you put these hackers in their places which is under the foot of control..LoTruthVersion: 5.4.1
VPN and call issuesWhen using the VPN you are unable to make calls and sometimes people are unable to call you. When a call is made the person can not hear you there seems to be data packets that the VPN or mobile security app is not letting pass. When the VPN is off everything works as expected. I recommend making modifications to the VPN service in the app to resolve these issues until then I recommend that users do not turn on VPN in the app and use another VPN option..JeyRandallVersion: 5.8.1
Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 6.0.2.1532
AT&T ActiveArmor℠ Negative Reviews
It deserves 0 stars but it Won’t allow zeroI used this app for 6 months small issues until 2 weeks ago it started blocking everyone I mean everyone in my contact list, my husband, kids, parents, siblings, job, dr.’s office, attorney’s office, the calls don’t show up on my phone as missed calls, the calls don’t ring, I do not have my ringer off, I do not have DND on. 15 minutes later they appear in my voice mail and my loved ones text me asking why their calls keep going to voicemail.
It ask like a virus because I decided to delete it from my phone completely it started causing me to miss important calls. When I deleted it it was still blocking all my calls that I had manually unblocked before I deleted it. I had to download it again because I could not get any, zero calls, when I downloaded it again immediately unblocked in it’s list my contacts and not till then would my phone ring again. I am stuck with this virus I am afraid to upgrade to new phone because will this mess transfer when I spend $2000 on a new phone. I am stuck with it or my contacts cannot call me. It is working in reverse.😩😡🤬😭😤.TlajoyaVersion: 5.5.0
VPN closes WiFi and forces data useI downloaded Mobile Security a couple of months ago at the recommendation of AT&T. I’m a U-Verse TV and Internet Fiber customer also. Anyway, I started getting notifications from AT&T that I was about to exceed my 5GB plan when I had never came close to using 3GB in the past. As a precaution I switched to the Unlimited Plan. Then I noticed that my phone was sporadically connecting to WiFi. After being transferred from one CSR to a technician who could actually help me, she asked if I had any software that has a battery saver. I don’t. We did a Network Reset. While rebooting I starting seeing “VPN” messages. The lightbulb in my head went on then. After multiple attempts to turn off the VPN settings in Mobile Security and restarting my phone my only solution was to delete the application and restart. Since then I have never lost my WiFi signal.
My huge concern is that why does AT&T promote software that disconnects from their own routers on their own internet system and force cell phone data? Start the conspiracy theories..Jmd1905Version: 3.2.1
It totally drained my batteryI charge my phone in the am at my desk every morning. I cut of data while I am on Wi-Fi which is all day since I work from home. Since my settings are all off most of the time unless I leave home my battery is never under 50%in the am when I recharge my phone. Yesterday I installed this AT&T armor on my phone and set it up. I noticed last night my phone was at 20% so I cut all my settings off and placed it on my wireless charger. Came back two hours later my phone was dead. My phone has never done this until I added, installed and activated this app. I already had a vpn that I uninstalled to us this app. I reinstalled my old vpn and deleted this app. You guys are trying to ruin my battery with this app but not me. Also this app was flagging contact calls or sending them to voicemail. There are too many miss functions to keep this app on my phone. I have an galaxy s-10 and a iPhone 11 Pro. It worked ok on my iPhone but on my s-10, is where this review came from. Either way neither phone has this app any more.Avonman1075Version: 6.0.3
Seriously?I changed my phone number last week and of course you charged me over $25 for the pleasure and from the day I got the number I have been getting about 10 spam calls and texts per day. I couldn’t understand half of what your customer service rep was saying but I did get the part of downloading this app, and for free. Being hopeful I downloaded this app and I just needed what was in the free version. The first page was setting up my phone and the second page where you select what version you want it was literally stuck on the paid version. I could see the free version but you wouldn’t let me select it. Why don’t you just take it out of the money you charged for this bogus number you gave me. During this review I have gotten two more spam calls. Lastly during my call to customer service you had my camera turned on. What’s up with that? Signed, Not impressed.HorcrapVersion: 6.0.2.1532
One star too manyI downloaded both the security and call protect apps. Have been an AT&T customer for 20 years. The apps just caused more problems than the robô calls were. Now every call not in my contacts was being blocked. I had to constantly monitor the phone if i was expecting a call from a doctor or pharmacy that was not I’m my contacts. So if i was referred to a specialist who was supposed to contact me (so i don’t have their number yet) it would flag them as spam. My other issue is that while AT&T service is good it’s one of the most expensive so charging for the plus version for existing customers is a smack in the face. The amount you charge for a monthly bill should include mobile security and call protection. It’s funny how it’s your network that allows people to use fake caller id’s but you want me to pay to block them. This whole thing smells like a scam. Create a problem then charge for the solution. Smh. Makes you wonder who is the real scammers..Dnice2nyVersion: 5.4.1
App Won’t Get Past “Setting Up Account”After receiving an email that AT&T’s security products had now been rolled into an app called Active Armor, I installed the app.
Upon opening the app, I was presented with Advanced and Free options. I decided to try out the Advanced. I was subsequently billed $3.99 to my Apple account, which I have a receipt as proof. However, the app never gets beyond the setting up account phase. I receive a message that I’m already subscribed, and if I select the “Manage” option I receive a message the app can’t connect. If I select the “OK” option, I’m presented with a message indicating “Something went wrong. That was unexpected. Let’s give it another try.”
I’ve uninstalled and reinstalled the app, but it has not fixed anything. I am uninstalling the app and canceling the subscription, I don’t have the time or wherewithal to spend any more effort on this garbage..DesertRat72Version: 6.0.4
Thank you for breaking the appAnd also, for forcing an update from the old Mobile Security app, which I’ve had a Plus account for as long as I can remember (and it still shows active on the Call Protect app) that completely rendered this useless. There is no upgrade option and all my info from the Mobile Security app is gone. I’m also pretty sure the developer will just reply with an apology about the experience and to email that account for support but, no need. Just fix it and save the response. Thanks again!
AND IT GETS BETTER! After a few hours of trying to upgrade, it finally prompted the pay option. After unsubscribing from the Mobile Security app before trying to upgrade to this, imagine my surprise to see the return of Mobile Security in my subscriptions BUT THIS APP IS NOT REFLECTING THAT and still shows as free. Seriously, fix this nonsense..RomeplowsVersion: 6.0.1
Rudimentary with Lack luster valueVery disappointing! For months the VPN setup has an error saying it needs to be set up. When I do go to set up the button does not work. Clicking in “support” takes you a web page on AT&T’s website that says, “Uh oh. We can’t find this page. We may have moved our retired it.” Then suggestions are provided with additional links, none of which are a “mobile security app” page. After transferring to a new iPhone, every time it powers up there is an error message about connecting. Again, no in app support to address said issue without entering the proverbial vortex of automated client care and infinite on hold time. And this is a monthly subscription?? Looking into other options for the same services and better support..ThetruemuseVersion: 5.4.0
At AT&T ‘s request 😣I loaded the Security app and my iPhone started being strange - couldn’t go from Safari to Mail, just got a back signal which I couldn’t click on as it would appear only when I clicked on Mail button at top then it would disappear. Went through a Chat with agent and I was told to do a Reset. I went through General Settings, clicked on the Reset and got the warning it would put my iPhone back to Factory and I’d lose all my apps, messages, Mail, etc. During the Chat I raised my concerns, first I was told to not Reset and the very next message was told to Reset. Needless to say, I left the Chat and removed the Security App. My iPhone now works like it did and I can now go from one app to another easily, like it is SUPPOSED TO WORK!!! Very disappointed that AT&T programmers apparently did not check the app out before sending to their consumers!!! 😣☹️😐😒.Mama kg1Version: 3.2.1
I initially thought that it was great…The features are nice and the bundle price is better than a decent vpn by itself, but here are the catches I found.
1) Most irritating, the app keeps forgetting my information. I have gone through the vpn setup multiple times and now the identity monitor seems to have forgotten all of my information. The time I waste dealing with this is worth more to me than the price for a better security app or apps.
2) I cannot seem to activate any of the features on my iPad Pro because it does not have its own cellular data. Even though it stays teathered to my phone’s data and I accept calls through it. So basically I can still receive spam calls on it if I use it for calls at all.
Hope this is helpful..TryAnotherNickName756Version: 5.5.0
No supportI received an alert that my personal information has been leaked. My phone number has been leaked too. The solution is don’t give companies or service calling you requesting personal information. The other suggestion, I may want to consider changing my number with my service provider. You call AT&T and their statement was, delete the app, it’s not an AT&T app?
If this protection is being offered. There should be a support line available to discuss these issues. If it’s an AT&T app they need to train up some employees and supervisors on the operation of this app. No telling what service is being offered and protected. There’s no support when an alert posts stating a breach of information. I will delete the app and reinstall, to see if this removes the issue. If not I will discontinue paying for an app that has no support behind it..DAVIDM…..Version: 4.0.4
Stopped workingApp had been working beautifully until yesterday. When I opened the app, it requested a pin that was sent by text. I didn’t get one so I clicked on request new pin. I didn’t get one. I closed the app, then tried again. No pin was texted. I turned phone off and on again. No pin. I deleted and reinstalled the app. Unsuccessful. I noticed that there was an iOS 12.3.1 update available. I have an iPhone XS max. I updated and tried requesting a new pin but all to no avail. Nothing worked. Should I give up and permanently delete this app? Ive contacted app support but haven’t heard back from them.
Update: Weeks later, still no contact from support. The app is still useless. I’ve exhausted all troubleshooting options to make this app work as it did before. The app remains useless and no support. I will delete it today. DISAPPOINTED..OlgammonVersion: 4.0.2
Extremely disappointedI signed up with the pay feature thinking this would help reduce the spam calls & texts I was receiving. Instead, this app only served to increase the number of unsolicited, unwanted & inappropriate spam. Reading the AT&T terms & conditions, AT&T does not protect my personal information but offers it to 2nd & 3rd parties. I concluded this app served to increase my risk. The reverse phone look up feature is a joke as it does not provide any information on the callers. I have concluded it’s best to hire an outside party to secure my phone as this app appeared to make my information “open season” for hackers. Consumers paying to have a phone service should not have to jump through hoops to protect themselves. This app made it virtually exhausting to secure my information..ZkjedybmVersion: 6.0.4
I think this is the last strawI loaded both ATT Call protect and their Security App. I figured since it was ATT’s app it has to be pretty good so I paid for the Plus. It worked for one day...😡. I get home that evening and try to sign on to my WiFi and it appears to sign on but I have “no internet connection” all of my other WiFi connected devices were working. Then I get an alert that my subscription for the security app has expired and that I needed to renew it...I get into the app and it says I have Plus but will not load the features. I went on line cuz the app says to...no help there so I call ATT and they say “Oh ya, it happens with some phones we don’t know why so sorry...” REALLY!?!. They have a security app that randomly doesn’t work on “some phones”...Well ATT I’ll be exiting this carnival ride shortly...thanks for nothing on this one.Mr MissyVersion: 4.0.4
Blocks Most Calls, Wanted or NotI have used the Call Protect app for a couple of years and it worked as it was supposed to. When the ActiveArmor app launched to replace Call Protect I downloaded it as recommended. I use my phone for business and have gotten complaints since then from several new clients trying to get ahold of me because their calls are auto blocked. Even names and numbers in my contact list are being blocked and I don’t become aware of it until my customers email me with a complaint that they are unable to get ahold of me. I just deleted the app and now have no spam call protection. I suppose it’s better to receive a spam call than to have a missed business opportunity or irate client..InsuranceGurlVersion: 6.0.2.1532
Pretty UselessAfter taking a day of getting “system unavailable” messages, I was eventually able to set this up, but the result is very disappointing.
1) device security simply checks that IOS is on latest version, and that you have a passcode to lock your phone. I don’t need an app for this.
2) breach reports let’s you search for breaches of services, but you have to tell it what to search for. Would be better if it looked at the services my phone is using automatically.
3) personal ID monitor lists known exposures of your email, phone number, etc. You can get this same service from credit report services. Info provided by this app is not always sufficient to mitigate issue.
4) Safe browsing feature: URL scanning slows down internet access to an unacceptable level, had to turn off.
I will uninstall this app before it causes more problems as reported by other users. 0 value for me.
Look at most recent reviews and they’re almost all 1 star. Amazing how the app still somehow has a 4.5 rating. Says a lot about how poor the app ratings really work..Golfgeek1Version: 5.3.0
Doesn’t workI activated the upgraded subscription a couple of months ago. However, it never worked. The VPN feature never activated. Whenever I accessed the app directly, my option was set on Basic and in order to get the upgrade, I would have to pay for it (which I already was). When I selected that option, it would even throw an error message saying I already had the upgraded subscription, yet, the setting wouldn’t change. A call to AT&T rendered useless as Brian, my unhelpful rep, was totally clueless. He even ended up disconnecting the call (I’m assuming by accident). He did, however, ask if I had another VPN service. I didn’t, but after all of this, that might have been the best idea he presented..SickOfAmazonVersion: 6.0.4
More Annoying Than UsefulI used to like this app. It did it’s thing and alerted me when something required my attention. Now, the personal ID monitor gives me an alert MULTIPLE times a day for every alert I have ever had - even though I have acknowledged and cleared these same alerts innumerable times already. They keep coming back over and over again. It’s like Groundhog Day with this app. I have a perpetual red bubble and it annoys me to no end. Also, the VPN that is supposed to protect me renders other apps that I use inoperable when it’s on - namely the scan & go feature for BJ’s wholesale and the scan and go feature for Sam’s Club. I pay monthly for the premium service, but I’m definitely canceling. I’m feeling pretty scammed by the obvious lack of effort that has gone into this app..WDDrennanVersion: 4.0.4
PREVENTS PHONE FROM CONNECTING TO NETWORKDo not use the included VPN and mobile web security feature. It completely keeps your phone from connecting to the internet including preventing any of your apps from being able to connect. Allows 2-3 minutes of internet access which you will then have to restart your phone in order to get your next 2-3 minutes. AT&T was ready to replace my phone because the issue was so bad. I only figured it out from desperation and literally trying everything. Only a Hail Mary effort and a little luck did I figure out it was the included AT&T VPN on this app that was preventing my network connection the entire time. So frustrating. Get your stuff together AT&T..Anthony CaesarVersion: 5.8.1
Don’t understand!Ever since I have downloaded this app, I can’t get free WiFi to work if I’m at a drs office, McDonald’s, Wawa or any other location that provides free WiFi! I can see the fan at the top of my phone when I try to connect it but then in less than 1 second it goes away and my WiFi won’t work! Also, when I view a video on my phone I can see a connection hook to my phone on the right hand side top of the video. It says Samsung four series. This only started when I downloaded this app! I’m unable to provide a copy of the connection or the picture I took of the other phone or tablet or whatever it is that hooks to my phone! For these reasons I want to delete this app!.Gbarnes.Version: 3.3.1
It’s not what you think!I kept getting emails about this so I thought hey I’ll try it it’s free that’s what’s up emails is no just for us take care of us everything‘s for us so I tried it! So I did everything on the app site basically it says you get everything says nothing about an app purchase or any extras which most of time none of the stuff does! So now I install this mess get it in there basically it doesn’t do anything unless she pays $3.99 a month but when you look at the ad on the App Store basically it shows everything you get is basically free so I don’t understand why AT&T well sorry I do understand they want to get richer but you know it’s misleading tell me if I’m wrong?!.Bubbles 2 UVersion: 5.8.1
Abysmal appThis is probably the worst app I have ever encountered. All you can seem to do with it is pay your bill sometimes when that part actually functions. You can’t order anything or change your service with it. Worst problem is that when ATT screws up and shuts down your service, you can’t use it to get in contact with them as the chat function consistently crashes and locks up the app. You will have to go to a store and use their phone to contact ATT services with a human. And that’s another long sad story. If I wasn’t trapped in by ATT, I would definitely be going back to T-Mobile. ATT simply has no idea what they are doing (besides making piles of cash off of we victims). Ughh.Walter.IllesVersion: 5.8.1
App is broke...I have gotten and cleared warnings from ONLY this app about breaches. The problem is that after clearing the warnings because this is the only site suggesting a problem with my accounts. The list seems to be growing and yet after some research have found no other sites that are helping me, listing the same breaches. Only AT&T Mobile Security is telling me repeatedly about the breaches. Cannot get the app to completely clear the requests when I am clicking the button “Yes, I am sure!”. That usually means I am aware of that issue but am dismayed when the same reports reappear a few minutes after I cleared them. So, because this app refuses to clear the errors, have deleted the app. It no longer serves me, so I got rid of it. Period..UMAppleManVersion: 4.0.4
Connection issuesThis app is a great idea. I’ve tried it and it seemed to work perfectly. The issue I had before I removed the app started after connected to a network that has ssl issues. For instance, I tried connecting to a public network because AT&T isn’t the greatest in Rochester NY the VPN would stay in “connecting” mode. That stopped all data transfers, even LTE. VPN would bounce across the top screen. Even the hotspot function stopped working correctly. I reset my network setting on my iPhone. I even restarted it a few times with no resolution. It’s been going on for weeks! Then I removed this app and my phone works perfectly now, even the hotspot feature..MdmtechVersion: 3.3.1
Blocked Wanted CallsI could t understand why all of my phone calls from my Contacts, including calls from my Husband, were not being received on my phone. After not receiving a call on my Birthday, I realized after looking at this app, that it had blocked all calls, including calls from my Contacts without my permission.
My app settings were set to allow calls from all of my Contacts. I then reviewed my settings and saw that my Family & Friends names listed with these calls were all still being blocked?!
I will not try to use this app again, as I can’t imagine this happening again if I was to be in a Emergency situation..DarthustlerVersion: 5.4.2
Placebo AppI really believed this app was going to finally solve my spam message issue. But it seems like I now get even MORE of ththem. My phone is still getting hacked and I'm 100% sure someone else has the same number I have. I'm also sure AStnT is aware of this and I'm also sure I know who that person is and that that person knows it because I reached out to him/ her when I used MZy number to log onto a social media account. This is beyond ridiculous how I can't trust my phone carrier to protect my privacy. I have been communicating this breach for over a year. If ATnT really wanted to fix it, they would have..ThRlMontesVersion: 5.7.2
This app won’t block known spam/robo- unless you pay $$AT&T, We’re already paying you a hefty monthly fee for cell service. Your obligation is to provide us the best quality product you can for that fee. You have the technology to prevent most junk/spam/spoof/robo calls from reaching our phones. We know this because you are offering to do it, for a fee ($4/month). You ought to be ashamed.
These calls are like cockroaches- a terrible nuisance at best, but much worse when the scammers hit their mark. You can, and should, prevent these calls to the best of your ability at no cost to your customers. Not to do so is irresponsible and unconscionable.
Imagine going to a restaurant and ordering a nice dinner. The restaurant purports to offer a quality product in exchange for your money. You place your order, and the waiter says, “Great choice! Now, there are going to be cockroaches on your plate, but you can just eat around them. Or, if you prefer, we can keep them off your plate for a small up-charge of just $4.”
That’s AT&T. You should be ashamed..AlmaviejaVersion: 4.0.3
Another useless AT&T appBetween this and the call protect app, neither actually seem to do anything but take up memory. What is the point in providing a “breach alert” that provides absolutely NO USEFUL INFO?!? Okay, so you’re telling me my email has been leaked, but from where? Every “breach” says Source: (not available). How is that useful? Fun plot twist, every piece of info seems to be limited to data held by AT&T, yet info for other services (email, phone, etc) never seem to get compromised. It would seem this app exists to leak your info rather than actually protect anything. Maybe the FCC needs to investigate AT&T for fraudulent behavior a bit more thoroughly….Scooby575Version: 5.7.2
No benefit vs call protect appCall Protect is better laid out and wastes less screen space on trying to up sell you. Active Armor doesn’t use your contacts to identify calls in its log display.
After I installed Active Armor, my phone was not blocking calls from “Unknown Caller”—didn’t even show up in the log. I don’t know if Call Protect would have done this but it’s an obvious deficiency. Calling AT&T customer service about this was a waste of time; the best they could offer was to set my phone to send all calls from numbers not in my contacts directly to voicemail, which would result in missing many legitimate calls..SpumiusFumiusVersion: 6.0.2.1532
Very disappointingI upgraded to the plus service and this app still says i have the basic. Contacted Att and no one helped. All they said was a supervisor was going to call me and nver got a call. Then i contacted Att again and they said i was going to receive and update to fix it and still waiting. They are so quick to charge you money and so slow to help a customer. Already looking into moving from this company. More than 10 years with them and each time i have an issue they all say a different story and never help the way a loyal customer is supposed to get help. Loyal customers dont matter to them..Lisa8025Version: 5.7.2
VPN is finicky at bestUPDATE: Contacted support on 2/11 to ask about the VPN issue, followed up on 2/17, and again today 3/2. No one has responded yet. Hey AT&T, if “Lookout” is powering this a, fire them and get another company that will actually respond to questions and fix issues. Stop making me pay for substandard service.
VPN connection was unreliable and practically makes public WiFi unusable. Connection before was good (60 Mbps down), but now it will hardly connect.
Latest update was pitiful, seems like the safe browsing scanning is now competing against the VPN, which is making it work worse that it was before. Pitiful considering I’m paying $4/month for each line on my plan..COBRABUBBLESVersion: 5.0.1
$3.99 a month to protect WiFiPay how much I do for family of AT&T users and y’all want to charge a monthly fee to protect your customer base?! Your spam call protection and WiFi protection you want to charge monthly fee to the users who are already paying several hundreds a month. Forget rewarding customer loyalty. Breach list choices are inadequate at best, missing so many financial institutions. Sorry but I’m not paying for spam call protection or this so called security app. Apple tells us when we need to update IOS, I’ll keep my vpn provider as they give more than this app does. AT&T really missing the mark trying to charge its customers for something that should be free..Rule7SSVersion: 3.3.1
Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 6.0.2.1532
AT&T Services, Inc.
