DraftKings Fantasy Sports Customer Service

Well, don’t expect to win any money. The same people win every week, week in and week out. They use expensive apps to predict who will go off for big days. Oh, and when you do win guess what? 1,000 other people also win so you have to share $1000 with 1000 other people. No joke. I played the $20 game with the top prize of $1 million and there was a side prize of $100k for the team that picked the top QB & WR combo which I ended up winning. Want to know how much money I won of that $100k? A whopping $4.52 !!!! Which didn’t make sense since only 6.52% of the people selected will fuller and only 10% of the people picked his QB which means at most 6.52% of the people could have picked that QB and WR combo IF that 6.52% actually picked BOTH which they did NOT. I sent emails to draft Kings asking for clarification BUT no answer. I can only assume who got the rest of the money. Also, unless you have a perfect lineup you won’t win a nickel. I enter 20 times into the $3 $1m league every week spending $60, same story!!! I can only assume that there are people that know others inside of draft Kings that might share inside information on % of who drafted certain players. There is no way that many people know that much more about football than I do, IMPOSSIBLE!!! I’ll keep playing and recording who keeps winning along with their lineups every week along with their rosters to see how many of their lineups don’t jive with common sense and for anything that looks fishy.

The DraftKings app is one of the leading platforms for daily fantasy sports and sports betting. It offers a wide range of sports to choose from, including football, basketball, baseball, soccer, and more. The app is user-friendly and intuitive, making it easy for both beginners and experienced players to navigate and enjoy. One of the standout features of the DraftKings app is its variety of game options. You can participate in daily fantasy sports contests, where you draft a lineup of players and compete against other users for cash prizes. There are also traditional sports betting options available, allowing you to place wagers on various sports and events. The app provides real-time updates and statistics, allowing you to stay on top of all the action. You can track your live contests, monitor your lineups, and receive notifications for important game updates. DraftKings also offers a seamless and secure payment system, making it easy to deposit and withdraw funds. The app ensures the safety of your personal and financial information, giving you peace of mind while using the platform. Furthermore, DraftKings provides a great community experience. You can join public or private leagues, compete against friends, and interact with other users through chat features and message boards. This adds an extra layer of fun and engagement to the app. Overall, the DraftKings app is a fantastic platform for fantasy sports and sports betting enthusiasts. Its user-friendly interface, wide range of sports options, real-time updates, and secure payment system make it a top choice for those looking to engage in daily fantasy sports or sports betting.

If you want to play Daily Fantasy sports, Draft Kings is the place to go. They have pretty much every sport there is to chose from, multiple different ways to play said sport of your choosing (full roster, half games, single games, etc etc), and multiple different ways to play against people (head to head, 50/50s, etc etc). The layout of the app is also super easy even for those that aren’t “tech savvy”. The salary levels for players in each sport are fair, they vary of course due to their level of skill, but it allows you to build a team of a very high level. DK also offers rewards for playing games- rewards that can be used towards playing future games! I’ve won money games by playing with these free rewards! And who doesn’t love free money??!! If I had one complaint about DK, it would be that I have multiple encounters with computer ran “bots” as opponents, such as playing two or even three separate opponents in one day, and finding they have the same exact lineup in the same exact order. If DK could rid their app of bots and find a way to eliminate them fully, I wouldn’t have a single complaint. Outside of that one issue, I fully recommend Draft Kings and use it on a regular basis myself.

I only rated a 1 because zero was not a option I only have problems with the app during promotions once again it’s Friday and I’m unable to get my free spins for “wheel of fortune Hawaiian getaway” last time it was “cleopatra free spins” it took customer service 2 weeks to respond after having the problem escalated 3 times to only have a supervisor to contact me and that they weren’t seeing a issue on their end and that the decision they made would remain the same the crazy thing is I was able to play all of the other games offered I was only having a error with promotion so obviously it wasn’t a problem on my end customer support is horrible every representative says the same thing 1st they tell you to follow several steps to try to fix the problem then ask you to prove it via screenshot as if they don’t have access to view your account and then here comes the “well I’m not seeing any issues on our end “ even had one representative tell me she’s not going to be my punching bag simply because I told her that her customer service was horrible and her telling me that “it’s no issues on her end “ was a unacceptable answer” I have all the screenshots and emails to support everything

Man draftkings has brought so much joy in my life. I have not placed first but I love the thrill of competing against people across the country. I’ve been playing about 4 years and I just won 1200 two weeks ago and it made me smile, I love the challenge of the game it’s simple yet extremely hard to win, you will get a range of emotions and what it really does is take team fans and turn them into NFL fans. The NFL really owes DraftKings a percentage because in order to be successful at this you have to watch all the games . I’m 42 and I stop playing games in my early 20s but DraftKings gives me that same feel like excited to get on and it really is not about the money it’s pride like one day I want to be able to say hey I was spot on this Sunday. DraftKings makes it so easy to get your winning as well. Like easy , easy so you will never have to stress on is this really a scam blah blah no it’s very much real. I got 7 people to sign up in the last year and they love it, I had to school them on the basic like dont tell people your lineups, start low like quarter games you know, But now they think they are experts it’s funny. DraftKings thank you for infusing energy in my life, I truly love this app

I have been on the site for a while and have to say my experiences up until last weekend on the app were pretty good. Then they had a promotion where you get a free $40 head to head for signing someone up. So I signed up three people and had three $40 head to heads and was looking forward to the Super Bowl. Then on Sunday morning the my locked my account as well as the person I signed up, who I live with. So when I emailed them they said because we had used the same computer they took away my ALL of my free plays, which also cancelled them for the people I signed up. I explained we lived in the same house so used the same computer on occasion. We even both sent copies of our drivers license, cause they said they would unlock our accounts if we did. Not only did they not unlock it or give me any of my plays back they cancelled a play I had for NBA with my own money and never refunded it. Felt like my bank account was being seized and frozen for no good reason when all I was guilty of was bringing them three. Ew customer. Beware, they will strong arm and they don’t care how long you’ve been a loyal player.

I really like draftkings daily lineup of games but I will say that the layout isn’t near as nice as FanDuel. I wish with DraftKings would give more precise notifications when a player I have in one of my teams is out and that player would be highlighted red or some other way to show me which team that player is on so I can easily change them out. FanDuel makes it super simple to change players out but DraftKings is a little outdated and I feel I have to fumble around more to fond the team that said player is on so I can switch them out. It would just be nice if the app were more user friendly when it comes to lineup adjustments. Fandual’ layout is just far superior in my Opinion and everything is easy to find. DraftKings just requires much more versus the exact same process vs FanDuel. Promotions are all jumbled together and a lot of them are already expired and you have to click on them all to basically see if they are still live and when you exit it takes you all the way back to the Home Screen. I just feel DraftKings could make their DFS app so much more user friendly and more enjoyable to use. I would def give 5 stars if some nice improvements were made! Even with all those “issues” I still love the app and I play everyday and will continue to do so. DraftKings is a great way to get yourself interested in more sports and teams you would have never paid attention to. I recommend you give DFS a try. Don’t get discouraged as it’s not easy to win. But it’s not all luck. There is definitely skill involved in creating lineups and that makes it that much more fun!!!! Thanks DraftKings!! I Look forward to see what you have in store for the future.

I gave draft kings a 5 star review because I enjoy playing . I was working 6 days a week and very busy and I had a heart attack I had a quintuplet bypass open heart surgery and recovered from that. A year later I had a stroke and as a result I still to this day can’t walk without the help of a walker. Lucky to be alive but I had to retire at the age of 59. Now with nothing to do all day I tried to fill my day the best I could. But I was very bored cause my wife works bless her hear. I joined Draft Kings and suddenly I had something to do. We don’t have a lot of money so I can’t play at times when I run out of money it I wait for my monthly check as I had to go on disability. So I can put more in. Also the Madden games you came up with during the pandemic was brilliant!!!! 👏🏻👏🏻👏🏻. That gave us all something to do without risking much money. So you gave us all things to do when sports was shut down. I live in Florida where spots gambling isn’t allowed so I thank Draft Kinds for giving us something to do. If at any time you need my signature on anything to keep us playing in Florida please don’t hesitate to ask, and thanks again

Best fantasy football app I have ever played!!!!! I have been playing for years and they keep getting better every year. I have tried several other fantasy apps and DraftKings is by far my favorite. DraftKings offer free contests week in and week out for many sports. The best part is I win all the time, and I have even cashed out funds to my bank from the freebie drafts on the regular. I love the new free Reignmaker style of play. Its extremely fun to play and you even get a free pack of NFT player cards (5) which is enough to get you started in contests! All of the Reignmaker contests are free to join as well! I do think the price for the NFT player cards is a bit expensive. More then I can afford out of pocket. But once you get your free starter pack its enough to get you entered into contests. However, no worries because I know I can win money on the regular to buy cards with. I have even won money on these contest already with the basic cards I received for free! I could go on and about all the different styles of drafts and the Free Pools. But I highly recommend you sign up and get some skin in the game and find out for yourself❣️

I watched sport is much is possible but I just absolutely love this app even if you don’t watch sports every day all you have to do is study the research they give you and make the right decision and a little bit of luck you’ll be winning money in no time! I’ve never had more fun I just signed up this year in Oct and I’ve never watched so many football games In my life! NBA fantasy is amazing as well so many points I love it, the one game show down captain mode is awesome can’t tell you how much DraftKings has changed watching sports for me And even if you don’t wanna spend money you can sign up and try out for events for free....plus they have $.25 events and I’ve actually won money in those $.25 quarter jukebox contests quite a bit easy you’d be surprised .....just try it out I’m telling you you won’t regret it you have nothing to lose it’s free to sign up and free to play on thurs and Sunday theres a free contest to enter and win real money in the NFL Thank you dress pants for making my NFL season in NBA season that much better I can’t wait to try out fantasy baseball over the summer

I don’t understand all the negative reviews, issues, and complaints from folks. Honestly, it is what it is. I’m a small-time player, throwing like $5-$10 lineups in, winning like 30% of the time, lol, and for some reason I keep coming back! Ugh. Makes the games more interesting, keeps me in the “know” with my fave sports players/teams/stats, and for me I’m just as nervous with $5 on a bet as I would be with $10K so it’s been cool. Anyone having all these complaints is either salty because they lost a million dollars, is one of those players that pits like 50 different bets and they’ve confused themselves, or they’re pulling all sorts of shady stuff. The app is exactly as advertised. Simple as that. You shouldn’t even need to “contact customer support” to be quite honest. And the one time I did, they responded within 24hrs to inform me that the reason my bet(contest) disappeared was because it wasn’t full. It was my own mistake that I made only because I was very new. I never had another issue. If your looking into this app you probly have a good idea what it is, like I did, and it’s been very straightforward. As for the others...quit whining and just play!

I’ve been using only FanDuel for the past 5-6 years or so and hit big a few times but that was a few years ago. If you don’t have enough in the bank to put in the full 150 entries you’re basically out of the running unless you get very very lucky. But with DraftKings they run some large tourneys with a 20 entry max which opens it up and evens out the playing field drastically! It makes it easier for a decent dfs player like myself who can’t throw thousands into it and hour and hours to fill those hundreds of lineups a fighting chance to use my skills and knowledge to at least have an opportunity to be in the top 1% every once in a while. In FanDuel’s 150 entry tourneys it’s impossible to outplay the “big dogs” with all those entries being built by a computer and no human brain or heart lol. DraftKings at least gives you a chance to hit big which in my opinion makes them the better site to put your money into. I have recently in the past few weeks taken all my funds out of FanDuel’s and been strictly playing on DraftKings and plan do you so going forward.

The reason I am giving 4 stars instead of 5 is because I am very disappointed to the changes that were made to the crown rewards system. Under the old system, we would get daily prizes based on our tier level. Usually at Silver, I hustled very hard to get to the gold tier level for the next month, which I accomplished. Under the gold tier level, I was to receive DK dollars on almost a daily basis. Except that never happened. Because on the month that I was finally able to receive gold rewards (I believe it was a November) DraftKings decided to end the old system and bring in a new system of tier rewards. I hustled very hard to get to gold tier status, receiving DK dollars on a daily basis, only to have that reward taken away from me without any notice. Now, under the new system, we get an insulting amount of crowns on a monthly basis. And the amount you have to grind to get to the next tier level is insane. I am very disappointed in the new tier credit system and wish DraftKings would go back to the original system they had a couple years ago. I feel like I was cheated out of the gold rewards I worked hard to earn.

Someone recently tried to steal money from my DK account. My email was spam attacked and I noticed the email they were trying to hide was a $5 deposit to my DK account. I informed DK right away, and I even told them someone was going to withdraw a bunch of money into whatever account deposited that $5. A day went by with no word from DK, and low and behold, a huge withdraw was made. I sprinted home and was thankfully able to cancel that withdrawal. No word from DK. The next day, I get an automated message that my account is restricted and I need to upload a picture of my license. I did so immediately. I’ve updated DK every step of the way, even though I’m just responding to my previous updates. Approaching 5 days now for an issue their website states will be dealt with in under 24 hours. DK response, or lack there of, has now cost me more money than the scammers tried to withdrawal. I’ve even escalated my ticket and still haven’t heard a word about this in near 5 days; after providing around 10 updates during that time. My info/account was compromised on DK end. Their response has been extremely discouraging and worrisome.

Been using both products for as many years as they’ve been available, if I remember right. Both have made improvements and are user friendly once I figured my way around the apps. I don’t constantly have money in the he games but always find reasons to return and enjoy the excitement and making games a little more enjoyable. The ones I actually watch. Sadly, all sports have decided to involve themselves in politics which pisses me off and has driven me away from all sports. I no longer have any favorites in any sport and watch a very minimal number of game (football,) some golf and MMA . I do bet on baseball and basketball and the others and Draftkings is the only reason I pay attention to these two at all. I’m 69yrs, old and never thought about who’s black or white, homo or not, or their political stances, but it seems they all think I should, so screw them. But thanks to Draftkings I can entertain myself by doing research and placing bets to burn up some time when I’m not Painting, golfing or practicing golf. Thanks for your products and, take care!

Team, I have been playing this website for a few months now and to be honest I’m not impressed. I don’t find out until the game starts that two people in my line up are out for evening. Now I understand that things happen during the game and some times it’s a game decision, but the last 5 or 6 games that a played this site has made me feel like I’m making a good pic based on their feedback with the player. I am almost certain you have updated feedback on each player before the game starts. I have also noticed that your player updates are sometimes a week behind. Therefore if you are as busy as I am you don’t always have time to rely on your own research and count the site to give you proper feedback for the player your picking. Also, feedback on solid players you know are going to well isn’t as necessary as who would be replacing them if they were not play. You don’t deserve five stars and probably never will unless you can give proper feedback to you the people that invest in broken site.

Lineup lock for NBA is absurd. It makes it a game of luck instead of a game of skill which seems like dangerous territory for DFS. You can do all the research you want but if you have a player that is ruled out after lineup lock it doesn’t matter how skilled you are or how much research you put in. All it becomes is a game of luck by picking players who won’t be “surprisingly” ruled out after lock. And whoever avoids the injury landmines are the ones who will benefit from it. It’s killing my enjoyment in playing nba anymore. I know the response will be that you do offer a late swap feature however it is obvious that it’s a lesser product only implemented to justify keeping it off the classic slate. I don’t play DFS on any other site but this issue has me contemplating of playing NBA elsewhere or just stopping NBA play all together. I hope that lineup lock on the classic slate gets resolved soon because i really enjoy the rest of your product and want to continue as a loyal customer.

Believe it or not there is some thinking to do when it comes to DFS. I’ve been playing for years. I’m gonna turn 60 next year & I think it’s helped to keep my mental health sharp. Bet you don’t hear that often or at all lol, lol!!! I’m a nurse & been doing it for over 30 years now. I love it. I tell everyone it found me I didn’t find it. But with relation to my DFS research; yes I truly believe it’s helped to keep me sharp. I’m a big Steelers fan so I’m pretty happy with their progress this year. I haven’t won a million yet but I’m no quitter. I enjoy the challenge and when I do win I look forward to the next. It’s brought me & my family closer together. Our league the F’nMacPack it’s has some tough customers. My brother Tommy started the league. He passed as a young man from cancer. We continue the league to honor his memory. Well I guess you could say DFS is a part of the McCaffrey DNA. Thanks for the opportunities & fun!!! Keep it coming!!!

DraftKings is awesome and legit place to put your money up and don’t have to worry about not getting paid if you win like the pokers sites back in the day (ie full tilt poker stars). That was my main concern when I first joined a few years back because I had suffered 8k in losses on full tilt when Black Friday happened so I was hesitant about joining since I was “shell shocked” after turning $26 into 8k in one week on pokersites before they all crashed and took everyone’s $$ with them I remember how hard and time consuming it was to withdraw your winnings back then couldn’t get but this much or it had to be third party wait 6 weeks on a check smh not with DraftKings. You get your winnings almost instantly within a day or two. Since joining I have had zero problems getting paid so that really allowed me to take a sigh of relief knowing I can trust them to have your money when you need it. Great job thanks DK!!

The worst thing about the entire DFS industry is that providers like Draftkings, can make a ton of money with little effort. Draftkings’ money making machine starts with just providing a platform for DFS players to exchange money. Of course they have to come up with ways to get people to play more money and more often, but the key is just providing the platform. There is no product people actually buy, it’s just a service Draftkings provides. So why the 1-star? Because all too often Draftkings forgets that they provide a service and with that, a user of their service should expect good customer service. In my situation, the Draftkings app failed to provide good service and when I brought it to Draftkings, they continued the failure and provided horrible customer service. So I recommend using Fanduel. They are not perfect, no one is, but Fanduel has the best customer service and accountability. Good Luck DFS community!

So this is the only app that has given me problems. Right now it only gives me a loading wheel and never opens. Before this issue I would open the app and it would send me back to the home screen after an 10 seconds of loading. It wouldn't even get passed the DraftKings logo screen. But now it gets to the second screen with a wheel and will not open fully. Just sits and sits. This app has been terrible for me lately. Ps to fix the first issue I would have to completely cut the data off and load it up until it said not connected to the internet (about 5 tries) then cut data on and it works again. This happens at 12 and I can't view NFL lineups. And if it happens at 630 on NBA I'm toast. This is not the best app by far and it might be the only app I have issues with. Currently cannot even open app! Just stuck with loading wheel.

Like anything, nothing is perfect. But this is a pretty good option. There are great options for free play all the way to pretty much any level that you choose to play. The site, rules, and options are easy to find and understand. The 2 biggest drawbacks are not terrible. There are some who are highly invested, aggressive and tough to beat. Be careful with leagues that show 5-10% of members having 90% of the wins. Often these are the ones creating the matches. The winner take all is not something that most casual players should invest much into. The small glitches and delays are just something to get used to. The sire isn’t always updating your profile quickly. It seems to be slower than most would expect. Patience in receiving payouts and updating achievement goals is required. You get used to seeing the approximate timing of the accurate current details. But it has varied on when exactly all the information is updated and accurate.

DraftKings has emerged as a premier platform for daily fantasy sports (DFS) players, offering a dynamic and engaging experience that appeals to both casual players and seasoned enthusiasts. One of its key strengths is the vast variety of sports it covers, including popular leagues like the NFL, NBA, MLB, and niche options such as golf, soccer, and eSports. This diversity allows players to tailor their fantasy teams across multiple sports, making the experience more exciting and personalized. The user-friendly interface is another advantage. DraftKings makes it simple to create lineups, track performance, and manage contests. Its real-time scoring system and live updates keep players engaged throughout the games, offering a sense of immersion that mirrors the intensity of live sports events. DraftKings also provides players with different contest formats, from large tournaments with substantial prize pools to head-to-head matchups for lower-stakes competition. The platform’s salary cap structure, where players must strategically pick athletes within a fixed budget, ensures a level playing field, enhancing the strategic element of DFS. Overall, DraftKings is a valuable tool for DFS players, blending strategic depth, real-time excitement, and competitive balance, making it a top choice in the fantasy sports landscape.

I used to play U.S.A. today fantasy football all year long and buy players each week and bring guys back and forth from my taxi squad. There were 250 people in a division. I think I finished first one year and third another year and probably totaled about $300 in winnings after my purchases were deducted. That’s when I saw a DraftKings sign on the side of a city bus in Charlotte NC and it has been a love affair ever since. Not sure of the year but it has been a while. There platform is easy to use for a PC novice like me. they have the most free contest of anyone with prize money in most of them. they have the most free contest of anyone. they also have NFTs, which I hear might be the thing of the future I tried fan duel once and yahoo a couple of times and hands down DraftKings is the winner.

I Love Draftkings, I started playing back in 2019 . I build lineups in basketball ,football, baseball and love the information they give on the players, it’s really helpful when betting, especially for beginners. I wish they would give more free tournaments like they use to but other than that I enjoy playing.. The payouts are quick and simple. I referred some of my friends and received the referral bonus just like they promised . I would recommend starting of with small bets and gradually increase your bets as you go.. They have small tournaments that start out at 25 cents with good payouts. My favorite tournaments are the single entry, when each player can only build one lineup . That lets me have a chance against the best betters in the Country.. Good luck and bet smart people..

Love the options, I’m a sports fan so I love that the action never ends! If I could make a suggestion, could you consider involving defense a little more in MLB and also possibly introducing Head Coaches for points in the NFL contests, possibly win loss for points options as well as bad challenges, blowouts and shutouts ? It would definitely add depth and get the starting and mostly permanent position of Head Coach involved a big win win, thank you for your consideration and hard work ! Don’t love how I don’t get points for hardly anything anymore, felt more appreciated before the new points set up and system, especially since the competition is getting tougher. P.S. If I’m being crazy, I’ve been dreaming of a batter cam, so that fans can watch the batting action live 😎

First of all it’s so hard to talk to anyone if you have questions. I play every showdown and classic game every week and it says I’m short of my ultimate touchdown rewards again. So at least one week they’re saying I didn’t have one player get a touchdown, out of 20 some games?? It always says your short at least by 1 but you can’t get ahold of anyone to find out what’s going on!!!! My husband canceled his and I’m trying another one to see if I like it more and everyone I know is using it now. I do it to have fun and I like earning my coins but not when I feel like I should have it and again they say I’m short. I’ll write it on a review since I can’t ask anyone to answer my questions!!!!! This might be my last football season!!

I was somewhat skeptical of the draft kins sports book as I typically bet more amounts than the “average sports bettor”. My biggest concern was cashing out as another large online sports book have not paid me in the past when I got to large withdrawals. I’m happy to say Draft kings is legit and not only do they pay but they did it in an extremely fast manner. Plus the perks they give are great! Especially when compared to getting nothing at a physical sport book location I would frequently visit. I went there last year almost every day placing no less than $4 Dailey in bets and they never gave me even a free room. Draft kings has already given me hundreds in free bets and I have only been betting with them for about a week! I would recommend DraftKings to anyone, including the higher stake gambler!

I feel like participating in Draftkings is enjoyable. I have only participated in Draftkings for the most part in the sport of NASCAR. I feel like the opportunity to invest very little for a possible big payout adds more entertainment value to watching each event and even leads people who would be less interested in watching a race or an event to watch it and follow it. This leads to higher viewership for the sport or event that you have a small investment in and this leads to more more sponsorship money going into that sport. The truth is all professional sports are a business first and any increase in revenue for each sport resorts in higher success for that sport and more enjoyment for fans if that sport. Draftkings is certainly enhancing the business of professional sports and the enjoyment of the fans.

I usually use the Sportsbook but tried the daily while I was in another state that doesn’t allow sports betting. Tried entering a featured tournament. Once my lineup was finished I submitted it and the tournament was full. They tried to enter me into a similar one problem one that was nothing like that tournament. So I manually got into another tournament like it. Then I look and they entered me into the “similar” tournament that was nothing like it without my doing. I immediately try to leave the tournament. The terrible app does not let me do it. Numerous attempts when it says right in their you ca leave tournaments that haven’t started. This was well before kickoff. Terrible app. Use FanDuel if you want a good experience and good app.

I love DraftKings I’ve tried others but no one compares to DraftKings they have so many contest and offer free ones the pools free and paid one are so much fun it gives you an opportunity to get free money. My favorite thing DraftKings has done is give me a chance to puck heads or tails on the super bowl for a chance to win $250 in casino credits no strings attached if you guessed it right then you got it and I guessed right and turned that $250 into $520 in real money which I really needed for a unexpected bill . So I wanna thank DraftKings for helping me too. It’s fun to do no matter if you have money or not because they give you an opportunity to make money with no money. You will always be my favorite Sportsbook site 💜💜💜💜

It’s cool but would better if I won a couple hundred G’s...🤙🏻

Love it

The best app out there for tossing a few down on sports

No chance of winning,unless you have no life and live on your computer !

There are times when the goalie is not confirmed until after the deadline. Instead of selecting the goalie, maybe we should be selecting the Team instead. Then that would prevent selecting a goalie that is not even starting. And today, Dahlia scored a goal and I was only awarded 8.5 for the goal. I was not given the 1.5 for the SOG.

The premiere DFS app out there

Why is there no showdowns for any 8pm games in the NHL BUFMTL game is huge for their division there is a ton of good games for a showdown , this is brutal on a Saturday night my only time to have a beer and enjoy

Best betting site I have used. Love it! I mainly only bet nfl, and the fantasy aspect is great. Wish it did have heads up betting.

Love betting on this site and creating all the lineups. Flash draft is great too.

So much fun…play with your friends too!!

Come back to Ontario please!!!

Thank you

Bet bet bet!

NFL and golf are more fun

This app makes watching sports more fun. I find myself following all the leagues more carefully and going through emotional roller coaster ride watching scores come in.

Best app on sundays.

Draft Kings is the cherry on the NFL Sunday Cake.

Great site lots of options

Thanks Brothers !

Why can’t Canadians play?

I enjoy frequently visiting this site.

Awesome to play here!

Works well just wish it worked in Mexico when on vacation

Easiest interface fun contests

There some issues with placing the bet. Where it won’t let me save it. And even trying to just go ahead play my pick. It wouldn’t take my picks and I won’t let me pay for them too hopefully this issue is resolved or I’m moving to stake.com

Easy to deposit money and receiving winnings was fairly easy aswell

App always works as it should

The app it's self is very user friendly and functional. Deposits are quick and easy and withdrawals are fast too. Fun little addition to watching the games and cheering for individual players

DKFS is fun and easy to use. Great games for all types of players.

Thank you so much

Love this app its deadly!!!

I like it can be free, $.10,$,$.25, $1

Seems like lots to play

I love this site ! Always lots of contests to enjoy! Very fast with withdrawing funds Customer service is always very helpful!

DK makes it easy, few clicks, and accessible for all types of games and budgets!

Enjoy the app. Wish there was a milly makers with just one entry not 100.

Awesome Site for DFS & more. Informative, easy to navigate and great games for both cash and GPP. Solid Platform! Love DFS

Things that make Sunday better -church -family -football What do all those things have in common? GAMBLING!!!!! Good times. Have fun. Win cash and treat your kids to a night at Dairy Queen. Or a new pair of golf clubs or maybe your mom wants a new dishwasher……either way spread that cheddar. Get your wife a haircut on the house. Then go to the show. Do yo thang. Money talks so make a deposit and get yellin’

Really like the layout and features with this app. By far the best for playing fantasy sports. Solid support and never had any problems.

Love draft kings

I was using the app on my phone. I created four lineups for a $25 million tournament NFL I had four tickets I earned from previous fantasy bets. I clicked on to enter the entries and instead of asking me if I wanted to use a ticket it just took the $100 out of my account to pay for the 4 entries. And then I don’t know if it was a delay in the app which I’ve had happened quite often with other parts of the app, but then it charged me for a fifth lineup that I wasn’t even trying to enter. And it did charge me $25 for that so I went back to go ahead and put four more entries in because I didn’t think it used the tickets since I paid $100 for it and sure enough it used the tickets too. I tried to get with customer support unfortunately there’s nothing they can do because of my account details. It only shows that one purchase of $25. It doesn’t show the other hundred dollars it took out as well as using those tickets. But it shows that the tickets were used so there’s pretty much nothing I could do. I get my entries, but I had to pay for them. What’s the point in the tickets? lol i’ll be honest. I’m semi paranoid about using the app anymore, especially since I had so many bets in place for this weekend. previous to this happening… if the app could accidentally take $100 with that ticket issue, I’m sure it could take even more money with more tickets. I definitely won’t be playing for those anymore.

I cash out my money and I thought they were gonna put back on my debit card like they say if I used this card and made deposits with in 90 days it should go back to the debit well it was only about 40 days and some reason they said they issued a check to me. 2 months went by no check so I contacted them about it. They said there gonna put a stop on the check and reissue me another one. Well it 2 months passed since they said that still no check. So I contacted them again someone told me that this kind of thing takes time. Well I’m thinking to my self how long does it take to track a 49$ check and reissue another one. This was august 2020 I made withdraw these people act like this over a few bucks think about how they will act when you when a lot of money. You may have to take them to Coart. I would not trust these people. To your response: I have been asking for my money long Enough it has been almost months since I’ve made that withdraw and I have come to the conclusion that I will not be getting paid from all the lies you guys tell about getting back to me about my withdraw. Your customer service reps are full of it. Thank God for other Good sports apps like SuperDraft & FanDuel. As far as I’m concerned you only have stolen from your self I’m pretty sure people are gonna start reading reviews before try these apps. Thieves

DraftKings has been the WORST sports betting experience that i’ve had. I first didn’t get the promo that i joined from. Next I tried to deposit $10, their minimum. I typed out $10. Went through with the payment of $25. So how it went from $10-$25 is beyond me. Especially upset due to the fact that there was no confirmation for the payment. Like it just went right ahead and charged me $25 without showing me my deposit amount. So i decided to reach out to DraftKings Customer Service. Told them of the accident that had occurred. They basically responded and told me that they can’t refund me because I have to use my funds to withdraw the money back into my bank. Sounds so stupid and scammy. But I did it because they told me they couldn’t do a refund. I told them that i was upset by this. I made two $10 bets and one $5 bet. I lost all 3 of them because the players i had drafted didn’t end up playing last minute. So i lost and i checked my email and saw that they told me that in order to refund me that the funds have to be sitting in my account for at least 24 hours. (They were). Then they told me that because i made the bets that they won’t be able to refund me. So bull. if they could have told me that the first time i wouldn’t have spent my funds. So definitely some scammy shady stuff going on here. Very unsatisfied from the service here. Will not recommend.

“Buchanan is expected to play Thursday vs West Virginia” was the literal quote on his player page when I started creating my lineups ~20 min before the competitions started... then ~4 min before the start of the competition a report is listed on his player profile stating he will be inactive.. However, when viewing my roster of players he’s STILL LISTED AS ACTIVE! Players that aren’t active have an “O” designation for “Out” Again, this player was still listed as active until AFTER the competition started. Literally hundreds of other participants placed this player in their rosters effectively hampering any hopes of winning. This has now happened multiple times where DK doesn’t update a players status until AFTER a competition starts. They encourage participants to cross reference other websites for roster data. However, it is their platform that both posted info on the players page saying he’d be inactive AND STILL DESIGNATED HIM AS ACTIVE. There was no “Q”, ”D”, or “O” designation for the player until AFTER the competition locked. To say that DK doesn’t care about the fact that these types of issues impact literally thousands of users would be an understatement. Given the frequency of these blunders you’d think they would fix the issue. Being a profit driven company I would have to assume they won’t because it’s more profitable when they mislead contestants and the house wins. Do yourself a favor and use literally any other platform to bet on daily fantasy sports.

I won a MLB contest(2nd place) that pays out Elite Prize Packs for the DK Reignmakers game/experiment. They typically pay out the next day. There’s some fine print that says it could be as late as the following Tuesday. Without going into all the details on what RM is, the packs are important to the game play. I reached out to support to let them know of the issue and got a prompt response. Followed by many more check ins and fairly prompt responses from support saying they have “sent to the team” or “resubmitted to the team” and many other ways to describe that they have not done anything to take care of the problem and push me off. They have now stopped responding all together. I have provided on several occasions all the documentation they need to easily fix the problem that is on their end, not mine. They simply won’t do it and now have decided the best way to treat their paying customers is to ignore and hope it goes away. I’ll also add, while you’re reading this, that Reignmakers is terrible and don’t waste your time or money on it unless you enjoy blowing your time and money and being disappointed around every corner. If you must, just stick to their daily contests, which I do enjoy. However after this experience I will be going elsewhere.

If I give a rating for just the app, it’s a 4 but if I rate the games, experience and the results, I’ll give it a 1. If you want to put only $3 in a game that pays $50,000, don’t even try. There’s people who make multiple entries, like 200, and they’re very smart and put just about any lineup combination you can think of. I seriously doubt someone actually thought that a few specific WR’s in the SAME LINEUP from last week would perform like they did. Not mentioning any names..Robert Woods, Calvin Ridley and Kenny Stills. Would you put those WR’s in your lineup to win $50,000? I didn’t think so. But, someone did. Actually..a lot of people did. Which makes me feel DraftKings isn’t real...and/or multiple entries is the only way to win. It’s impossible to win big money unless you spend big money and do 200 entries. It’s not fair to the casual player whatsoever. My advice for the casual player is to find the games that don’t allow multiple entries, doesn’t cost much to play and doesn’t pay much to the winner. Start out small, do your game rules research and you might like it. DraftKings is strictly designed and created for the “high rollers” if you ask me. They need more game options for us broke fans to win more money but there’s no money in it for DraftKings so I doubt that’ll happen. Play at your own risk!

Would Avoid This Noid loaded withs ads. You can see them on every page even trying to edit lines. Abysmal having to find lines or do them. Also if do duplicate team its tough if able to edit each. Then changed app so have to select each start time. So can't see all the classics or each one. So would have to pick each section and time. Banned my over ten year account for no reason legally for life. Not deposited in over decade was sustained responsible gamer. Yet they were not posting the classic nhl dime time 100 dollar pool 1189 person games on purpose to force into the 25 cent or higher entree games violating responsible gamer ribbon. Dk wants you ti deposit often not sustain play or win anything. So they openly break laws without any worry. Never talk to or ask for help unless want to be suspended for life like me. Used to spend over 5k a year just on entree frees on dk. When they went to unlimited bot entree to the 2 dollar games. Now its s lot if rigged late swap ai bots. You can upload lines or so in masse. Really wish dk ran itself well. Instead of spite banning people over ten years as member. I kept account even when were banning fantasy sports. Unless yer onyx level its best to Avoid This Noid battery draino.

Spent years on that app trying to achieve the next level of rewards and every year they made the tier I was trying achieve worthless compared to the effort, time, and money to usually break even and on occasion make a couple dollars. Started off I wanted to make bronze tier then when I made bronze they changed reward system to render that one worthless, so I focus on silver the filling season only to achieve it and system change again and then I did great making all my necessary achievements to accomplish gold and when I reach gold they completely overhaul the entire system and make the amount of achievement I had made equivalent to a silver rather than gold. Then I I’m like ok I am going for gold one more time only this time they erase the whole system of rewards again and this time make it horrible enough that I withdrew all winnings and erased app to never be downloaded again. Stellar job at being greedy draft kings as if your cut off of every pot created wasn’t enough you virtually erase the reward programs for anyone under diamond level 2 thumbs up. I can only hope enough others feel the same way and know when to walk away.

I downloaded this app a few months ago and enjoyed the app. Until my account was put into restriction without any warning. After several attempts to reach a real person to find out, I was emailed and notified that my account was out into a restricted status because of “too many attempts”. This was odd because I did not try to submit any deposits after my initial. I was asked to submit identification via the app and wait for review. It’s been a week and still my account is restricted. The support on the messaging portion of app is useless as they do not reply on there. I’ve tried emAiling the team lead and still no reply. I have tickets with deadlines that I cannot play because I’m restricted. Truly frustrated with how this company handles its customer service. As of writing this today I have still not heard from anyone. UPDATE #1: since posting this review I have yet to receive any help. I continue to email to the email provided and in app and still no help. The developers have responded to my review with a generic response with no real help. Please take your business else where as this company does not care about its users and customers. TERRIBLE CUSTOMER SERVICE!!!

For what ever reason that doesn’t make any sense why my Acct would be restricted has cut me off from using my ability to play in contest , I’ve never had any reason to get my acct restricted and would like this handle ASAP bc I was expecting to join a contest and depending on how quickly this gets resolved will determine if I never use this app again and only use Fanduel which I’ve heard has a lot better contest to offer. I need an honest answer to why in the hell my acct has been blocked bc with the contest I was trying to play I know based on the players I had it would have put me in for a good shot at doing well in the contest. There is gonna need to be some sort of compensation for this issue with your app because of the years I’ve used this app never had issues and now all of sudden having issues at a critical time. How this issue is handled thru this company will determine how vigorous and aggressive I’ll promote people to never use draft kings again and use fanduel and other competitors to your type of app If this review could allow me to do NO Stars I would do it without a doubt

I have never met a company that made it so difficult to give my money to!! My husband has an account already. I wanted to start playing too so he downloaded the app on my phone but used his bank card when adding money. Apparently that’s an issue with DK. Fine, fine sorry I’ll use mine. After being on chat forever about that we thought the issue was resolved and I would be able to start drafting. Come Sunday, my account was STILL locked down. I messaged them asking why?!? I deposited $25 from my bank card and verified my account already. No one got back to me. Tonight...Monday... more of the same. People on chat asking for my ID and my husbands. Getting the run around... we uploaded documentation . Did everything they asked. Waited for at least an hour or more to even talk to anyone. Such a hassle!!! Why can I walk into a casino and blow my money with 0 of these issues!!! ??? I get it you have rules but seriously?! When I can’t get support or immediate resolve after I fix the issue the problem lies within YOUR company. Going to Fanduel right now.

I bet for the first time $ 200, I was a beginner player, which is why the app offered me $ 200 for free, I made an extra bet of $ 200 plus the $ 200 that the supposed application was giving me as a welcome gift, it happened that I won the bet I made and a total of $ 828 was made, when I wanted to transfer the money from the application to my bank account, this was not possible, the application has blocked my account, they have asked me for a number of documents, my ID with my face, these from a bank account, I have sent a number of bank statements and a photo with my ID and they tell me that they are not the correct documents that I need to send more and that nothing is correct, anyway, I already gave my money up for lost, they have stolen my money and they are putting a number of obstacles so that I forget about the money, I don't know if this has happened to someone else but well, my husband and I lost two clients, I hope they recover their money $ 828 that was stolen from me that's why dirty app, thieves

When it comes to customer service…or just a basic understanding about common sense and how mistakes are made in technology. DK would not be my first choice anymore after a recent event. Like most of you, on occasion I might accidentally click a wrong button, or maybe even the phone lagged as I was about to click so I hit the wrong thing…it happens. If for some reason it happens though, it shouldn’t cost you your entire DraftKings wallet. Well my “Mis-Click” did when I accidentally made a bet on Pick6 before I could change the wager amount. I accidentally wagered 10x more than I had intended or could even afford. I was trying to make some extra grocery money and that’s tall I had to work with at that time. Now since the game prop didn’t even start for several hours you would think just cancel or cash out right? Nope Can’t do it.. Even when you immediately reach out to customer service to explain what happened and since the game doesn’t even start for many many hours and I just placed the bet 2 seconds ago can I please cancel it or edit it so I don’t go broke on this one bet. ..I was ultimately told there was nothing they could do and I was basically screwed. I ended up losing the bet, the money, and the potential groceries. What’s funny though is awhile back a similar incident happened but it was on FANDUEL. It wasn’t even half as much $ or half as big of deal but within about 10 minutes of reaching out to customer service they fixed my error like it never happened.. ty FD for just being understanding and receptive

Draftkings is great for daily fantasy and it has lots of free options. However, proceed with caution in their card game Reinmakers. Do not play in pack contests or do promos as you risk getting taxed up the hilt. They offer promotions such as buy 3 packs earn 3 (which when listed for $500 seems not a bad deal) or they offer draws for free tokens for crafting. All of these are added to your 1099 for tax purposes. Additionally you get starter packs where you can win cards to play in their higher stakes contests. These cards are awarded as packs - these packs are also winnings and added for tax purposes with a random DK air Market Value. For example rare is valued at $12. If you win a good card say Amon St Ra (and sell it you are profitable) . If you win a bad card like Aaron Rodgers who became quickly worthless and still valued at FMV $12 - it still gets taxed. The same with all the other pack contests they offer. And lure you to them with missions such as the Pack Ripper - where you open 500 packs. Many people found they received a very large 1099 ($1000’s) - and unless they flipped all their cards early - now have mostly worthless cards and a large tax bill to pay - with no actual cash winnings to draw from. As stated DK is a good product - but I would avoid heavily investing playing Reinmakers - as Draftkings do not forewarn anyone of these tax liabilities.

Being able to place bets on random games/sports is fantastic. Big or small it keeps you more invested in each game and makes the game more fun. My biggest complaint is that lineups are not always updated before the contest starts which is extremely frustrating when you do not have time to do research and ensure each player you have picked will be playing, I rely on DraftKings to update line ups so that I don’t buy players who are not playing. It’s frustrating to check a lineup 5 minutes before the start and have all the players ready to go and then as it starts they get marked as out! So now it feels like a complete waste of money as you can’t win when you have a man not earning points. I think if that happens and is a game time decision you should be allowed to substitute the player or have DraftKings do an auto-sub. Worst part of the game play!

I have been using DK for about a decade now. I used to really love this website. After 2020 though, the website started to fall off. They became greedier. They restructured contests to receive more of a ‘rake’, they diminished the achievement payouts, they made it take longer to progress through your tier and the overall quality of the website has taken a big hit. Every day my DK freezes up on me and usually at the worst time, (few minutes before lineups lock) which is really disappointing. I love DK so much that I stick with it and am a daily player still, but they do make me feel foolish knowing the difference of how it used to be and knowing they are not any different than any other greedy company. They used to be unique. Nothing special about DK, it’s just a lot of current players not ready to let go, even though we should.

I have played and profited off this app since 2016. I took a break for 2 years and I just started DFS again. In a matter of weeks, Draft Kings has made it to where ALL of my payment options were not allowed to be used and they put it off on anyone else but themselves. They say talk to Venmo, PayPal and your bank. NONE of them had any record of me trying to make a deposits which shows it’s in Draft Kings end. So, I started buying prepaid cards (like I used to in 2016 which worked everytime). I was able to make one deposit before the Draft Kings app started saying my transaction is denied. Once again, they said to talk to my bank. I called the prepaid card number and they don’t see any transaction even being attempted. This is solely because of Draft Kings incompetence and I’m switching my tens of thousands of dollars worth of gameplay over to FanDuel. I’m done with this incompetent company who will never take ownership of their own mess ups.

I strongly recommend looking elsewhere for a daily fantasy sports app. I can tell you unequivocally that DraftKings does not value it's customers at all. Most of the contests are won by professional sports bettors who have computer programs to make lineups for them. DraftKings used to have a good rewards system, then they decided to change that recently because I assume it was too customer friendly, which they're strongly against now. On top of that they change rules of contests mid contest and don't care when you call them out on it. Their "customer service" representatives will tell you the customer is the bedrock of the platform, but their actions say they don't care one bit about the customer, no matter how long they've played DraftKings. For my latest inquiry I was told my case was escalated to a supervisor. Five days later I have not spoken to a supervisor and they've ceased all contact. Steer clear of this of this selfish company.

Customer service has a long way to go on improving their response time to any problems/concerns/, issues that contestants may, & actually do bring to ur attention. I have tried a cpl times with little success in receiving a timely reply & didn't get a response of any kind on 1 issue with my account. Also, Still need to loosen up ur time constraints for entering a team & saving it for ur entry. If ur contest had multiple games involved, then an entrant should be able to enter/save a roster any time before & leading up to the start time of 2nd to last scheduled game of the day. Granted there may be 8 games in the contest, but entrant wud only have 2 games(4 tesms) to pick his roster from but at least he cud still put a roster in & retain a chance to be involved with ur contest. I have griped about that for a long time. If u don't understand point I'm trying to make, let me know. I be glad to go over it if don't understand my thinking

The system can not verify your identity because you don’t have a social security number. Using a social insurance number sends you in an endless loop.

Worst betting app I have ever used. Absolutely no customer support will take your money first and fast and when it comes time to pay you your winnings it makes you jump through numerous hoops asking you to confirm your identity, and then asking you to recieve your payment through check in the mail?! Absolute crooks please don’t download this revolting app.

I love this app. I love playing DraftKings events but the small details are so infuriating. You are spammed constantly by random users to join leagues or contests with no way to effectively block them. My notifications are unusable due to this constant spam so I am required to turn them all off. Before I turned off all communications, I had woken up to 25 emails from random people I have no connection to , who have invited me to a contest. It feels like signing up for email fraud. If you turn absolutely everything off you still get this spam in your notifications, meaning whenever you check to see if you have won you have thirty spam invites. It sucks and ruins an otherwise fun experience.

Facile de déposer de l’argent, beaucoup moins de demander un remboursement vers ma carte de crédit. Ça me demande de m’identifier parce que je suis résident canadien pour pouvoir procéder. Totalement ridicule mais je le fais. Après avoir entrer mes infos personnelles il y a chargement qui aboutit jamais à rien et ce, après plusieurs tentatives avec l’application à jour. Voilà que j’en suis à plus d’une dizaine de tentatives de récupérer MON argent sans résultat. Tout ça à cause d’un problème de gestion qui aurait dû être réglé après tout ce temps et un processus compliqué pour décourager les gens d’encaisser. Bref 100% facile le processus de dépôt mais encaissement impossible (pour les Canadiens du moins) et processus compliqué pour dissuader les clients de faire la demande d’un remboursement ce qui frôle l’arnaque légale. Les programmeurs dirons que ce n’est qu’un bug informatique mais disons le, très avantageux pour DraftKings.

Terrible

They make it impossible to with withdraw money.

Works only in Ontario no where else in Canada

Always loved the DraftKings app and service. However, in the last year quality has been sub-optimal. It freezes multiple times every day and needs to be killed and restarted. This was true on my old iPhone 12 and now on my new iPhone 16. It’s very irritating.

Their auto draft F’ed me up. Instead of a 2nd round it drafted a 6th round. Waste of money.

They frauded customers with their reignmaker division. Took our money and closed it without any delay. They where selling stuff the day before. They should give us whatever we spent in reignmaker back as the value of our cards were good for multiple years. Draftkings is a disgrace to the sports betting community. Put your money elsewhere.