Pick6 DraftKings Sports Picks Customer Service

I’ve been using this app for a while to bet on football . It will say that you got all of your circles green ( meaning that you won ) and later when you check it it’ll be red . Then sometimes it’ll say that you won higher and when you check back the winnings will be lower . I understand if that’s how it usually works but why not just stay as pending and then say if they lost or won when you KNOW FOR A FACT!! It gives people hopes up thinking that they won just to go back and see that you really lost your money !! 🤬 I wouldn’t say don’t use the app because I have won some money but I just want that to be something that they change within the app but I’m done loosing my money !😂😂😂 good luck to everyone else lolll 🤞🏾💯💯

Pick 6 is an fun way to bet especially in states that do not have Sportsbook legal. However over the course of the last 2 months payouts have decreased and visibility into how many people won in your contest etc has been either hidden really well or taken away where you use to be able to see it right there in the contest details. There are several other pick 6 platforms that allow better pay rates as well as promotions. Please fix or make it clear as to how the payout structures are broken down until then the rating stays the same.

DK is the only site I use for fantasy and pick 6 prop bets. I would love to write for DK Playbook but I have no previous experience other than writing for the school paper in college. I am an English major and have read all the classics:). You’re an awesome company and the tournaments and games you create is just hands down better than all other companies trying to copy your innovation and creative games. Thank you! Tosa Tapout Patrick Engeleiter

I am enjoying the format of draftkings new venture. Most pick ‘em games are not really about facing “live competition” that determine prize outcomes. This adds a new component that I find interesting. I do wish if there is a healthy scratch in a contest that it is not an automatic loss. I had under on a player who ended up not playing, and technically he ended up “under”, but it was just considered a loss. I think just voiding the game would have been fair. I sometimes am not in a position to be checking my phone for last minute changes, so this may determine how much I play. Overall, I commend draftkings for their efforts in over/under.

I think if you were to have a LOT more promos and more ways to earn/build credits to bet with you would have much more success. Myself and my friends that use MGM receive promo deals almost daily and we use them frequently. It’s a way to draw customers into a wager and make them feel they have a better chance with less risk. Example if I don’t get a promotion I only go to the site for certain games and or events. If I get a promotion I usually investigate and better chance of wagering. Just my opinion. Thanks

Everything I’m cool with the only thing I don’t like is they only put please that they feel are more towards them to hit and they don’t give you no time to cancel your play in case you messed up but other than that, everything’s cool but they should give you a couple minutes to cancel cause there was multiple times I wanted the over I picked under. I got dyslexia when I went back and looked at it. It was wrong.

I would have give DraftKings pick 6 5 stars but y’all don’t have all player to bet on or I if I’m make a bet there are glitch to wear I have too wait to bet example if I’m bet on fantasy point but it only show point or rebounds or assist or block or steal or PRA won’t see fantasy have to wait late in in the day for it to pop back up but the main problem never have all the player too bet on in either sports please fix that an DraftKings pick 6 would be the best thank you for hearing me out

Been using pick 6 for almost all of my sports parlays and have never had an issue. I recently contacted customer service over a little confusion and they got back to me immediately and resolved it without hesitation! Easy to use and very fun. I would recommend pick 6 first to anyone who is looking to make some fun bets.

It started off kind of weird like Not knowing the minimum but they’ve already switched up stuff quite a bit and just like dk does it’s the best prop app now lol could maybe use more options when it comes to basketball Games still but what other app can you potentially win way more than your 5x or whatever . Just dk

DraftKings finally brought pick ‘em DFS back to its roots where there is actual skill involved because they don’t restrict classic DFS strategies like stacking — such tactics that separated the good players from the bad have largely fallen off the wayside and by that I mean entirely disallowed on sites like PrizePicks and Underdog, namely because on those platforms you play against the house, so they don’t want people to do better than chance so any and all strategies have slowly but surely been disallowed. This is what is so brilliant about Pick6, it opens all the methods a good player can beat a bad player by having a set prize amount and taking a rake. Okay though now that the accolades here comes my suggestions (because if I only had something nice to say, I probably wouldn’t taking the time to write a review : what is with the prizes for 4/5 and 5/6 even EXISTING AT ALL?? It is akin to insurance picks, but who plays using insurance picks?? It is so frustrating when you hit 5/5 or 6/6 and consistently they have to award you bonus funds because the split prize ended up being lower than even the bottom range of what they advertised. I mean yesterday I hit a 6/6 pick and, before promo funds, it would have paid out a less than 6:1. FOR A SIX WAY. At least they had the good sense to pad that win with some jpromo funds but it still only brought it to a 10:1, but you know why this is right? Because of the 1000 in set prizes you are awarding a full 35% of it to the ppl who got 1 wrong! How about 100% of the prize gets split by the people who get a 6 for 6?? I don’t understand this prize splitting at all and yes I know it probably balances in the end but that’s beside the point. Second thing, at least as far as baseball goes, there’s been way too many winners lately. Please could you tighten up what is offered on the big board a little bit? Clearly it’s too easy to win recently — in addition i eliminating the 4/5 and 5/6 prize tiers, maybe eliminate the same player-stat combo that have been too popular over the prior 2 days before, or the top 5 most popular picks. I know things change each day but I dunno… lately feels like it’s too easy to win and it’s sinking the payouts. I’d rather win less often but have larger takes each time I do, personally.

When there is 13 games it can be a real headache seeing all of the props in front of you. It’d be nice if you could click on a game and look at props just from 1 game at a time. Also you need to show more prizing data. It can be really confusing and just taking you guys word for how the slate played out unless we want to sort through a pdf isn’t enough.

Of the more mainstream betting options. This is a phenomenal system to stick money into. Super fair and just lines offered. Very very reasonable. For the right set of eyes a great interface and super convenient to use. Happy with my time spent on this app. I see constant improvements throughout the whole system. They're doing it right!

Would love to be able to play multiple sports at once! I see there is a miscellaneous tab but it’s never available. Also last thing would the ability to change picks before it locks just in case of injuries or etc..

The app is easy to navigate. I love you can adjust the prop how you want it for bigger or lower risk. The only thing this app personally for me is missing id being able to combine sports. Example : If I have a few nba picks I like but also have a few MLB props then I should be able to combine them in one parlay

I got to say I never bet on individuals usually on teams in general but I love the way draft kings sets up the players with more or less I seam to either get super lucky with my picks or I am better at player evaluation than I give myself credit for . Thanks draft kings for a fair platform .

I use other apps mostly but when I want to use square apps, I tend to use Pick6. It works really well and they give you bonuses that are very good and positive matches that are very. Beneficial and worth using their app alone

I started with DraftKings Sportsbook while I was in Oregon and loved it. Easy to pick and get paid almost instantly! Moved back to Oklahoma and had to switch to DraftKings Pick6 and it’s amazing. Very easy to pick a lineup and again almost paid instantly! Will not use any other bet site DraftKings is the Best!!!

This is the business, I love this app. So much fun. Honestly the most upsetting part is we, the user, didn’t have it all season long. It is such a fun way to play and watch sports. Greatest experience to hand off fantasy football action into this action. I can’t wait for next year’s season so I can play this the whole way through. I would like to see MMA if possible idk how you would do that. Maybe Distance/ no distance, Takedown over under, not sure what other option but cool idea. Appreciate the ability to drop the feedback. Draftkings all day.

The app is pretty cool but it’s upsetting me that my withdrawal keeps getting canceled. I’ve reached out to support several of times and still haven’t received any knowledge as to why this keeps happening. What’s the point in winning if you can’t gain access to the winnings.

I will say this is my favorite app. I trust it the most when it comes to getting my winnings. Whatever you do do NOT use VIVID picks! They have their withdrawal system so messed up!! They make you deposit more money to get your winnings!!! It’s horrible. And it’s scamming you.

User friendly, easy to navigate, easy to make picks. Cash is in your bank in 2 or so minutes after you initiate the transfer. Been a lot of fun, makes the actual games more interesting.

Been using this app for a while and pick 6 has the best offers. The X account and the X admin are extremely efficient when it comes to alerting users. If you don’t go follow their X and make an account right now you are missing out.

They do not have a cancel button on any of your bets. If you have a typo and accidentally hit submit right below your wager you’re screwed. They also throw in an automatic $10 wager for you on every bet. You have to go in and change it every bet. Pay close attention or you’ll be out of more money, unless you win. Their promos are all scams too. Get you to pay more money to get bonuses and then they don’t apply them. Any bonus money you do get they expire pretty quick. Doesn’t tell you when, they just let you know it’s going to expire. They also don’t pay out. They’ll easily take money from your credit card but won’t put back on when you want to cash out. All BS! Much better apps than these scammers. Look at the real reviews. Not the fake ones that the App Store allows and you’ll see the problems. There is no way this app should be allowed. Too many problems to list.

This app is by far the most predatory app out there right now. They show you your “estimated” payout when you make your picks then pay you FAR less. Let’s use a “Pick 2” for example: you place a bet for $33 and the “estimated” payout is $99 (3X -This is pretty standard across the entire “pickem” industry). You’re correct on both picks. But because other people were also correct tonight now your payout is only $58. This isn’t even a 2x multiplayer when they market it as a 3x. This is clearly a bait and switch. I won twice on two tickets with 4 different players/stats. Each payout was $58. So I risked $66 and won $116. That should absolutely be illegal and is at best highly unethical. No other app does things like this. None. And there are dozens of competitors. Please, do not use this app. Not until they fix how they do things and operate like a normal pick’em company. I expect a class action lawsuit in the future here.

There are about 10 great DFS apps out there with daily discounts, profit boosts, deposit matches, and payouts. Pick6 is no longer one of them. Their most recent update now has them only paying 4x on a 3 leg play which is by far the worst payout in the industry and it’s not even close. That is crazy!! Some apps are paying 6x! At the very least, 5x. It gets worse as you go up in legs too. Did I mention there is zero reboot/injury protection? I used to love the unique peer to peer experience this app offered compared to other DFS apps, but in a completely blindsiding move, Pick6 has decided to alienate its loyal players. There is simply no reason at all to play an app that pays out a fraction of what the other apps do, with no upside here whatsoever. Sorry Pick6, in an industry where apps are realizing they need to listen to their players, you didn’t, and now you’re paying the price.

I like this app so far. One big thing I really wish the developers would address is how the promos work. They always do promos like 30% or 50% percent profit boost on your next Sunday night football entry. Which is nice but you have to go to the promo tab and opt in and then it says it will automatically be applied to your next entry. There is no way to tell if it has been applied and what entry it is applied to. It would be much easier and more clear if they did something like Prize Picks where after you opt in, you are able to check a box to apply the promo to the entry before you place it. Then have it show on your entries which one is boosted. If they could make this change in an update soon I would like the app much more.

The app is good, easy to navigate, you can deposit $5 or more using Apple Pay or your debit card, it has multiple sports including Soccer and CS2, it also has a nice feature where you can see if the player props has gone over the line in the last five previous games. It’s the next best thing after PrizePicks & Underdog, but unlike those apps Pick6 has ridiculous restrictions like, you can’t mix different sports props on one parlay, only maximum of four picks for Soccer props while with NBA you can go as high as 8 legs. Also, it lacks some NBA stats that the other apps come with like FGA, Personal Fouls, 1st Half, Combo props. Overall is decent app just got too many annoying and unnecessary restrictions.

Nowhere in the App Store, Pick6 sign-up process or terms and conditions does it tell you that this app is restricted in certain states. Such false advertising and misconception to drive app downloads, only to frustrate users who signed up, learned the basics and then made picks — only to be told at the END that I’m not able to use the app based on my location. Come on DK app developers, put yourself in your customers shoes when thinking about the experience. I guess I should have known daily in this format wasn’t available, but at least make it more prominent to find app availability by state — or better yet, since this this is tied to the DK daily app, why can’t you just pull my geo-location or IP with an API call to my DK account?

This went from being my top 2 DFS Betting App to the my least favorite after not being notified of expiring credits or even knowing they expired in the first place. After some credits expiring and having to contact support to find out, the app has been glitching showing two different balance amounts and am hoping the rest of my funds/credits are secure… Compared to PrizePicks and Dabble where they don’t expire, it definitely makes you question whether your funds are safe or not as well and not feel appreciated as a customer for referring people to their platform. Definitely check out Dabble or PrizePicks for credits that don’t ever expire!

The layout is great, it includes actual stats unlike many other apps which saves you time researching. Multipliers are solid for 4 legs or less, any further is underwhelming. There is a limited selection of players and props. The lines are 100 percent in their favor, as all of them are. But it is noticeably more in this. For some reason I do the best on this app, not sure why. But I think there is room for improvement. Draftkings, you guys make a ton of profit throughout all your services, at least give a little more of an advantage to the better.

I wouldn’t recommend this app at all. Took un authorized money out of my bank and admitted it and still after 24hours not responded with anything else. Very un organized quick to take money out of your account and when u send them proof of it they give the run around. Would recommend underdog or prizepicks if you’re looking for player projections. Because this app is a scam stikl have not received my funds or any word of why they took it out. Overall a very unorganized app don’t download they will scam you. BIGGEST SCAM EVER THEY TAKE YOUR MONEY from ur account without consent UN AUTHORIZED

Let's just start off saying this is a good functional app overall and easy to predict your desire 👍🏽.... Besides that this is my first time actually being able to sports bet so I would say this is not a good app for what I desire outside the app. Basically I won most of my bets and between all of them DK's took half of my earnings, on top of that my initial deposit was thrown in the prize so add that in the prize (if you win). High risk/low reward type of app, this is a bad start. Hope DK's could fix the payout because I never leave a review on apps, of course if you playing with my money 😒😒😒

If I could give it zero stars I would. I was under the impression this was like prize picks or underdog, I was wrong. I won a 6/6 and 5/5 and I assumed I was going to win the stated amount. You have to read the fine print and even that is very confusing. Instead of with $150 and 90 on $5 dollar bets, I ended up with around $18 and $15 with their live prizing which is very confusing. I would stay far away from it. Reason I started using it was because I can use my funds from DraftKings fantasy app, they are linked together. I would stay far from this app.

Pick6's recent, undisclosed changes have fundamentally altered the platform's dynamics. By enlarging contest pools without a corresponding increase in the payout pool, the company has effectively increased its rake percentage from 23% to a staggering 40%. Furthermore, removal of peer-to-peer contest details undermines transparency and raises doubts about the platform's true nature. Lastly, the shift to a rolling entry system further diminishes the strategic depth of the game. Impressed with the lack strategy DK leadership has used with this app, so much potential to differentiate against others, but their opportunity to leverage their competitive advantage of P2P is being cannibalized by undesirable product releases.

Draft Kings Pick 6 needs to offer better pick choices on player lines instead of the single choice (more/less) on whatever line DK sets. You need to add the option of adjusting the line for higher or lower choices….like the Goblin and Demon setup that Prize Picks has…… it offers your betting members more choices to select different yardage to bet on instead of only the single line you are currently providing.

With this recent update, you’re now expected to cough up an outrageous 40% rake. This change has completely destroyed everything that made Pick6 my go-to sports betting app. I’ve placed over $20,000 in bets this year alone, so I know exactly what I’m talking about when I say they’ve blatantly rigged the system to make it harder to win big payouts. It’s nothing but pure, unfiltered corporate greed—just like so many other companies these days. If you’re looking for a fair playing field, skip this nonsense and go with Underdog, Prize Picks, or Chalkboard instead.

I love using the Pick6 app, but it would be a huge improvement to have a “Reuse Pick” feature, similar to what’s available on the website. Having to re-enter my picks one by one can get pretty tedious, especially if I’m making several similar choices. Adding this option would make the experience a lot more efficient and enjoyable for regular users. Thanks for considering this!

Since you aren’t betting against DK themselves, you are betting against other players. If they make the same picks, you share the pot. For example, a pick of 6 players that hits has a “chance” to hit the initial estimated prizing (e.g. $10 bet for 6 correct picks shows $300 when you first place the bet). But it has a higher chance to hit the “live estimated prizing” like it did for me. I went from expecting to win $300 to only winning $38. Underdog and Betr have more transparency when seeing your “estimated” winnings. I expected more out of DK especially with its ties to the NFL.

The app freezes any time you search for a player via the search bar. I have tried deleting the app and reinstalling and it still does it. Super annoying because I have to get all the way out and restart my phone so it makes it more difficult to use this app since I have to resort to scrolling through multiple players to find the player I want, when it's much easier to search for that particular player. Please fix!

I hit on a 4 pick and I was entered in 4 of 4 competition and it said that $30k was to be split by the winners in my category I wan paid $200 on a $25 4 pick that was minimum pay out I contacted support and told them I never received my bonus money from competition and they said I was paid maximum but it clearly stated I was paid minimum they kept my bonus or cut me out of it it said it would of been 6.1x so the bonus would’ve been around $150 that last 2 hits I was paid bonus but it was on a 2 pick and a 3 pick

Not a fan of draft kings in general anymore but pick 6 is horrible. In the few months I have played they have tweaked the scoring and players available to make it ridiculous to win. Not to mention the prizing has taken a drastic cut. If you like picking from a small percentage of potential players (a lot of times full teams are unavailable) and winning less and less as this progresses then waste your money. If prizing works like they say you should win more money now then you used to but you dont so there are obvious shenanigans here.

I hate this app can’t ever secure a pick because the app keeps locking the picks and it aint even nun but 3 to 4th qt then when you getting winning picks they some how find away for you to not pick the person that was just available before you try to cash app then they’ll hold it so you’ll have to start over picking players when i already picked who i wanted

This app is okay because it’s one of the few that I can use in MO, but the payout model is terrible. It’s hard enough to win on this platform by making accurate predictions and throwing away $40 to $50 on entry fees but when I enter a contest for $10 with the estimated prizing being $100 for 3/3 and I only receive a payout of $31 for being 100% accurate, that’s really misleading on DK’s part. The app concept is cool, but a lot needs to be fixed in the ways of payouts.

Seriously the picks are meant to rob you with a low chance of winning if anything I’d recommend PrizePicks, underdog, or anything else which have great policies, communication, promotions and their picks can be really good if you choose the right ones with good averages. that was the worst betting experience I’ve ever had, worse than going to the casino having a 20 and the dealer a 13 and gets 3 more cards for a 21. The customer “assistant” Saygin C was the worst “help” I’ve ever had

Don’t even bother with their customer service. (11/15) They we’re experiencing latency with the Nuggets vs Timberwolves game where they were showing the incorrect quarter (4th quarter) and incorrect current stat lines for the players (3rd quarter) instead of blocking the lines until things were fixed they don’t have a problem taking money from live betters who were betting under and didn’t even bother to refund. Prize Picks is still WAYYY better than this app that’s for sure.

Players beware, the impossible will happen for a reason each and every time. Superbowl is a prime example that couldn’t be more obvious. Whatever you bid on wether it be over or under, Vegas is controlling it like they did in the 4th quarter of the Superbowl and allowed Maye to complete every pass to ensure he cleared the over for his passing yards. I have never seen a 4th quarter of a game so blatent obvious and $1000 was stolen from me just like that. Can’t stand cheaters especially ones that are already rich.

It's fun if you like to bet play player props, however, I have won about 6 contests and none of them have paid near the "estimated payout". Just be aware of what you are getting into and probably suspect 65-80% of what they say the estimated payout will be if you win. Maybe it varies from sport sport as I will really only do NFL, but it seems everyone has similar comments.

THEY DONT VOID OR REFUND YOU FOR DNP YOU CAN LOSE ALOT OF MONEY BECAUSE DNP IS OUT OF YOUR CONTROL. They don’t care to help you at all just will count it as a loss and take your entry free even if you have 3/3 line up go 2/3 and the 1 is dnp it will count as a loss be aware because they will have his player card green and allow you to submit the entry and can turn to a dnp and they will not help you even if you submitted it before when it was green. Be careful as you can lose a lot of money as dnp is completely out of our control and random.

Well for one payouts. They have estimated payouts of what you think you might get but you get a significantly lesser amount then the "estimated prize." When a players gets injured you dont get your money back like other apps if you bet the over or under. They also take out games that havent happend yet 2 hours away from the start time giving you no time to place a bet i mean theres no competition.

The original design of pick6 was way better. The only reason to play this over the other apps (PrizePicks, bettr, etc) is that there is a higher payout chances if you win during a bad winning day. The original setup was a split pot of all the bets so the more people who entered, and the more people who lost gave a larger share to the winners They updated to match the same ‘set’ payouts as PrizePicks and the others… That payout setup is fine but pick6 has a fraction of the choices, stats, and players to choose from. Also, to go along with no bonus bets or sliders to edit anything or risk more. TLDR; there’s no reason to use pick6 over any of the other apps, due to new update that makes payouts the exact same with SUBSTANTIALLY less player/stat combinations.

PayPal isn’t available for whatever reason and the only way that your able to see your funds back is through a check that won’t even work with most Canadian banks.

Total rip off for the value offered. The same 6 correct selections would be 10x more as a bet. You get 5/6 picks right and just get your money back? Ridiculous.

Make it available in Ontario Canada