Uber Eats Orders Positive Reviews
Can’t load the Uber Orders app on my iPhone.One day I logged out and since then I can’t log back in. When I load up the app, it does nothing and keeps loading. I’ve tried deleting the app and resetting my phone and everything but nothing seems to work. As a restaurant owner it’s important that I have access to this..MikzemajVersion: 30.127.10000
Sign upI’ve been trying to sign up for a few days now to be a driver …. Well it only gives me the option to sign my restaurant up… not myself. They should make it a little easier to use for others who aren’t really tech savvy.AnnïeVersion: 30.28.10000
Scheduled Orders are Cancelled And Never ReceivedThis is a very good platform. Nevertheless, we have discerned that we never receive scheduled orders submitted by clients. When we receive them we only receive a cAncellation notice. This needs to be fixed..Jrc6820Version: 30.28.10000
It’s not loading anything, just constantly on the loadingCan’t seem to get it to work at all. Strange and sad because I need to use door dash but I prefer Uber hit me back up if you fix it. I rather use Uber.Moose3868362939371Version: 30.88.10000
Costumer serviceYour costumer service is really slow to respond and almost every day I my tablet says “paused”
And the I have to speak to 2-3 people before I get to the right person pizzamark1708.4245231111Version: 30.82.10000
UberI’ve been delivering for Uber part time. I’ve not had any problems that weren’t solved with the help of support. I love this job. The app is great!.TDixon60Version: 30.28.10000
Need split scree accessSince now charging rental fees for the use of tablets provided by Uber. Allowing split screen on the order app would help us a lot to use our personal devices to its full capacity..Community PVersion: 30.108.10000
Never workedThis app has never gone past the loading screen for me. As a restaurant owner, this is very frustrating.Guajiro123Version: 30.167.10000
FantasticWork great support while tab goes haywire really earn orders and save reputation of not missing any single order on the run awesomeness:).Himalaya RestaurantVersion: 30.8.10000
FinallyFinally working and updated..PortfanfamVersion: 30.174.10000
Best support team neverI like this app and everything, but the calling the Uber support is a complete joke. They put me on hold after literally every sentence. And super long hold. I’m not talking about 2-3 min hold..MynamimkVersion: 30.5.10000
Great appSmooth and easy to get started. Was able to get my restaurant online in minute..Keith masterVersion: 28.0.2
Great appSeamless app, works well.JezzzzikaVersion: 28.0.2
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Uber Eats Orders Negative Reviews
Uber Eats gave scammers our moneyWe are a local small restaurant. Somehow less than a week after signing up with Uber eats someone was able to get into our merchant account and put in their banking information. There is no way on the app or on the merchant website to change this information. You must contact Uber for them to deal with it. We contacted them 4 days before Uber was supposed to pay us for our customer orders. Our case was never dealt with. They actually closed the case despite us responding to it. They then sent our money to the scammers bank account. We are now going on two weeks and they still have not addressed the issue. We have tried to just close down our store all together but of course we cannot do that on the app or website either and we have to again go through Uber customer service.
We now have to manually shut down our store daily so our customers do not order with us through Uber eats because their money will ultimately be given to scammers.
Its really disappointing how uber created their app to give their merchants as little control as possible and how they refuse to help when their is a major issue. It makes me wonder if they staff is behind the scams. Highly suggest any restaurant business owner avoid using Uber eats..SydShyahVersion: 30.167.10000
The app needs updates or some revision!I’m a Uber eats restaurant owner and I’ve had countless issues with this (both tablet and phone app). The tablet would be running in full effect and then at a certain time of the day it just pauses and say too many missed order. That happened for a whole week at the same time. Another issue is there’s no way other than calling support to report the customer saying they didn’t receive something (which most times they’re lying). Doordash is way more convenient in this case. Most times us business owners gets busy and can’t call or don’t realize until it’s too late..Dondiva876Version: 30.88.10000
Promotions are a scam!I signed up because of the 300 deliveries in 90 days and make no less than $2400. I finished the 300 deliveries a day before my deadline. Then Uber started their games. The app would give you a running count on your deliveries and your deadline date. When I finished, the part of the app that kept my running totals disappeared. I called and emailed and called and called and emailed. They kept saying they would “look into it”. I gave them a WEEK before I emailed them to ask if someone was going to respond, their response.....they closed the conversation so if I need more help I would need to call or email. Sooooo I’m back to square one!!! I don’t believe they have ANY INTENTION of paying out. If you want to drive DO NOT sign up for one of their scams!!!!.Pencil1221Version: 30.17.10000
Horrible CompanyHonestly, why is there 3 business apps on here, and none of them work as they should. This app will not connect to the server at all.
Can’t event bring it to Ubers attention, because they don’t care and brush everything off. Orders are ready in less than 20 min, and sit on our counter for over an hour and a half before being picked up or canceled. Every time we call Uber about an order not being picked up in a timely manner, they say “our system will automatically dispatch when available” and end the call. Have not once had a good experience as a business owner with Uber..BulletPincushionVersion: 30.106.10000
Uber orders needs improvementI like the app but you guys need to improve a couple of things. It keeps pausing my orders even when I’m on the app it saying I have missed the orders but I always be on the app.
Also, the app on the phone needs the option of managing the time and giving more options to contact support like it does on the tablet
The tablet functions of the app doesn’t match the functions on the phone. Pleaseeee Improveeee your app.JamonetaVersion: 30.28.10000
App ProblemsThe only problem I’m having is Uber Eats is the only app that automatically summits a order and saying is ready for pickup and also the estimated time on it is way off! Another think is you really can’t add time to it at a certain point which is stupid! Also why does the the time on it start counting down before we even have a chance to summit the order??? I say either fix these problems or Uber Eats ain’t gonna be running for much longer!!!!.Lr202425Version: 30.169.10000
Losing moneyMost of the time people complain about missing item and overcharge the restaurant fee. Plus they retake the money from your balance many times it’s been happening where you make $100 your only gate pay 75 and order adjustment about $50 a week and you end up with $20 be all me this is being ridiculous happening all over again especially after Covid and inflation Uber eat work against the restaurant with the customer favor.Martin neyVersion: 30.88.10000
Only people giving 5 stars are bots.I’ve been driving for Uber for over a year with a nearly 5 star rating kept the entire time. They kept making me deliver meals 45 minutes away and the customer is not satisfied with the temperature and gave me a couple thumbs down so they canceled me... been a great and highly rated Driver for over a year and they really hurt me by canceling me even though I’ve been 4.97 rating with 0 complaints to them. Can’t believe they are so cold. Terrible customer service, the “perks” are terrible as well..RD the OkieVersion: 30.13.10
Don’t get itTried so many times to sign in to the app saying that i don’t have an account with Uber and then when i try to make a new account it states that my email is already in use. I tried to change my password and it worked for one day! Then when i used my Uber eats app my first and last name some how changed to my last and middle name. Y’all need to get all of these bugs worked out. It’s ridiculous..Deeley97Version: 30.28.10000
Crashing and not connecting.I’m a restaurant owner and a chef. The tablet they provided us is the cheapest tablet it crashes and never connects to the internet our internet is fine we have other devices that are connected fine it’s only the Uber tablet. We have called them many times the have send us new one and it’s the same issues..HamayounmarkVersion: 30.113.10000
**showListen I’m all for Uber and Uber Eats I put my information and tried to get a login going. I keep getting the runaround on the access of my account. Someone reached out to me via Text which is helpful but said that I was too young (for some reason it says I’m 19 not 21) your guys app still glitches and very confusing imma need like ten tech guys working on this app.Reallysvd ebVersion: 30.28.10000
Over it !I have been trying to log in for the past 3 days and it tells me my account is not signed up for uber eats. However when I sign in on my browser instead of the app it says I’m active and all my documents are accepted. Customer support is a joke and you can’t get help unless you are able to log into the app. I have full faith that you all could do better and I’m really hoping you do ! I’m just trying to work..LazuberVersion: 30.17.10000
App NOT LOADINGApp was working great until I got logged off one day a few months ago and when now I can not log back in. It just seems as though it is loading but NEVER Fully loads. It seems as if soooo many other restaurants are having the same problem. It is very important that I am able to monitor how my employees are handling orders when I am not there. PLEASE FIX IT ASAP!!!!!.Lykeisha the BakerVersion: 30.161.10000
The worst driver support!Uber Eats has the worst driver support service. I was on hold for an hour for help with a simple problem and all the reps were transferring me from one department to another. I was like this for a full hour until they hung up on me and no one ever helped me. at Doordash they help instantly when calling, and they also have Spanish-speaking representatives for my region. The worst of the worse!!!.Izamar23.prVersion: 30.127.10000
Confusing SetupThere are so many apps and it’s NOT clear which one is the DRIVER app vs. regular food delivery. With Lyft and all the other apps it is very clear. I do not understand why I have 3+ years of perfect driving history and zero accidents at 39 years old and a 5 star lyft score why I cannot drive or get this setup to process. Very confusing app..CoffeeDeliveryGuruVersion: 30.28.10000
App new update not workingAfter update the app stops working. Spent hours on the phone just to be ran around in a circle with not a single person that can solve the problem. Uber is out sourcing their call centers and these guys have no idea how to do their jobs. Horrible customer service from such a big company like uber.Jwyo00Version: 30.161.10000
No reason to be this unreliableBeen in business with them for awhile and lost countless money due to their very faulty software. All of their storefront apps and management apps are inconsistent, i can’t even tell you all of the inconsistencies because even those are inconsistent and constantly changing, never runs smoothly!.Qfanp!/"267ppqVersion: 30.169.10000
Customer support - hang up / put you on holdLiterally no one to help with problems 🌎on hold for 1.5 hours . If your a restaurant partner . After 4 weeks literally your restaurant name does not come up . So as a restaurant you hire extra staff to accommodate orders then your 25 orders a day turn into 3 orders per day . If you complain no one gets on phone . They pretend to not understand you ! But everyone knows the deal ..Izzyny1Version: 30.8.10000
App doesn’t workCan’t login to the app because my account doesn’t exist, only it does because I just placed an order on a desktop computer. Also funny, because as part of the app sign on, it sends a security pin to the phone on the account that supposedly doesn’t exist. Help is unavailable from Uber unless you live in California. So this app is useless trash..Dddssdh7383Version: 30.8.10000
So frustratingDid all the paperwork, other than some things that say optional. And when the app says invalid account, contact support, there’s no button to contact them? And when I go to the website they want a million different things for me to ask a simple question. Jesus.LalunabasilVersion: 30.82.10000
Can’t even use the appWhen I boot up the app, the screen remains frozen loading. The same images of food and cars filter through without end. No amount of restarting my device, uninstalling and reinstalling, and update checking can help me with this issue..LEG YouTubeVersion: 30.161.10000
BadVery disappointed. First time using the app was great, however that’s the only time so far. For some reason the app doesn’t like to connect to my service. All my other apps work fine but not Uber orders..Gerbil godVersion: 30.108.10000
Can’t even sign in 😒I’m not even allowed to get into my account. I haven’t used it since last year and when I try to sign in on the app it says I have an invalid account but I can sign in just fine through the browser…..what’s going on??? Can I please get some help.DarkKvnggVersion: 30.28.10000
Terrible.They End up taking at least 50% in fees etc. Impossible to get american support which is very annoying, and double charges for advertising, even on days you’re closed. Terrible. Zero stars if I could, you will lose money here.Customer73737373Version: 30.134.10000
This app is trashWhoever is programming these Uber apps needs to be fired. How does such a big company have such awful apps? I can’t even log in to the app because it just loads forever. I just want to manage my orders and can’t even do that. This is so frustrating..TruongalongVersion: 30.146.10000
Wont even work.I’ve tried many times to deliver for Uber eats and everytime it won’t connect to my internet, nothing is wrong with my internet and I’ve tried multiple different like areas to try and make it work but it never does..Andie..Version: 30.88.10000
“Connecting to network“The app never works on an iPhone 13. The app continues to display “connecting to network” and never becomes useable. I have uninstalled and reinstalled and the same issue persists. If there is a fix for this I’d gladly give a better rating..Chai-ChiVersion: 30.88.10000
App doesn’t workI gained interest/the need to do a side hustle and thought I’d give this app a chance. I got notified I’m now approved to drive and pick up orders but the app won’t move past the log in screen. Have tried deleting and reinstalling app but no luck. Horrible...RiparuniVersion: 30.28.10000
HelpSo I downloaded the app but the problem is that it’s saying to put your email and password and I don’t know how to sign up.JsvshsbsVersion: 30.142.10000
Last version is badLatest version from last week have complete distroy the version for iPhone. None of the good features from previous version works. For a company this large you should beta test your apps before launching..GreattesterVersion: 30.17.10000
App won't openAfter the newest update, the app won't open whatsoever. It goes white then just goes directly back to the home screen. Customer service was no help. Please fix it! I'm losing money!.Jjoohhnn0000011111Version: 30.11.10000
App problemsI redownload the app to start driving again. Logged into the app with info. Once logged in it just continues to load and it won’t go past that. Super inconvenient.Katie1018!!Version: 30.169.10000
Disaster of a companyCustomer service representatives are like robots. I’ve been getting the run around for 8 straight days trying to open Uber orders app. They provide no proper solutions and just waste your time. A most unprofessional company if there ever was one..Bullboys33Version: 30.142.10000
Be aware!This delivery apps will make business pay for their drivers errors if you don’t verify your weekly payment. You will lose a lot of money and Uber will always be the good guy, not your business..KLVTCRZVersion: 30.28.10000
Never worked.I don’t know why does this app even exist. I had it for 3 weeks . It never worked . Called them so many times and they say it’s a glitch it will be fixed . Why bother?.Abdoazar1Version: 30.88.10000
The workersPLEASE PLEASE PLEASE tell the Uber drivers to wait until the people press ready because they get mad at the place when the foods not done and they get there early when no one has pressed ready on the order.Yoshi8910Version: 30.28.10000
Order notificationsI received 4 order notifications for every single order that comes in, making it seem like there’s 4 different orders!.MauroM80Version: 30.113.10000
Very unhappyYou took out three times for one order should’ve only been $56 and some odd cents not the other 40 some dollars and eight dollars and something I want my money back.Number one rebelVersion: 30.28.10000
BrokenI sign In then it goes to a loading screen and won’t come off I even deleted it re installed then signed back in and it’s still broken..GaggggagyVersion: 30.150.10000
Never use this againNo customer service at all, the just take your money and gave you bad service.Tina123leiVersion: 30.5.10000
App Still Doesn’t Function Acceptably.I appreciate UberEats and think the whole service idea is excellent, but as a diverse produce and products processor, the app functionality falls well below acceptable still. My operation spans a ten acre area and being unable to manage orders with a phone app, the same way I do for hundreds of other aspects of my business is utterly ridiculous. All the app has needed, for years now, is new order notifications to be pushed to the phone version of the app. It’s impossible for me to cart around an extra tablet device during my work hours, when I do virtually every other business operation through my phone! For goodness sake, update the phone app so that it connects through the internet to the tablet Orders app, so I’m able to actually use this function to be a successful part of the UberEats family of businesses. I am 100% behind this company, but currently I am unable to utilize it until this SIMPLE technical fix is made and the app Patched!.BranteVersion: 30.180.10000
No notificationFix the notification issue! Not getting notifications.RcarickyVersion: 30.167.10000
It stopped workingIt keeps saying “No Internet connection” while all the other apps are connected to internet and working fine.
Both Uber apps for restaurants owner stopped working.Sakura_97Version: 30.161.10000
No notification for new orders, only for missed ordersApp does not send a notification when a new order comes in unless the app is already open on my phone. It DOES send notifications for missed orders though. Why send a notification for a missed order but not for the order in the first place?.LllesllieVersion: 30.88.10000
Doesn’t workWhen I try to log in it just tells me I am not authorized to use Uder Eats App.
Asks me if I want to log in with another user name..BEC88338Version: 30.17.10000
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