ZenKey Powered By Verizon Customer Service

ZenKey Powered by Verizon Positive Reviews

ZenKeyThis is a very workable alternative to passwords. Like anything else takes a little bit of a learning curve but not much. I hate passwords. I resent having to do them. Why? Because I can’t remember them. So I use a fairly common tactic to record them. Of course it opens a crack for access to passwords.I have explored alternatives. This is by far the easiest do use. The combination of biometrics and phone cameraShould become a standard for other Internet providers..GrinjuiceVersion: 2.0.0

Has PotentialI like the integration with the Verizon website. I finally don’t have to get those annoying verification codes via SMS every single time I sign into my Verizon account. However, I noticed that I can only use ZenKey on the desktop Verizon website; not the mobile site. The ZenKey app is minimalistic and simple. I love how the app even supports iOS Dark Mode (even the ZenKey website does too!) Little details like this make a great first impression to the user in my opinion. One suggestion I have, though. I’d like to see an Apple Watch app in the future. Why? Instead of having to pull out my iPhone every time I want to identity myself, I can instead do it from my Apple Watch. The user would still have to enter their ZenKey PIN on their Watch app for added security. Still, I believe would be really convenient to have as an option!.JayySurVersion: 1.4.2

FIOSGlad to be a FIOS subscriber - after years of Optimum cost up & up & up (almost $200 / month - and a land line full of unwanted messages). Verizon makes me happy being cost consistent and not selling my phone number - kudos Verizon ! Sign in is a challenge sometimes. Zelle Key usually works. TV - - don’t know why broadcast halts and pauses - every day. Bought a new TV. No difference..12 Mile RoadVersion: 1.5.3

I’m not sureWell. I am not sure what or why I am writing this lol let me just say it’s been one crazy ride lately and I’m trying my hardest to get some kind of relief in life … I’ve had it hard for 36 years and I’m only 35 thank u Ronald Buzard.PlowploeVersion: 1.6.0

Buggy, unstable, and supported by few websitesThis service is very buggy, the app crashes frequently or the service on the website just simply doesn't work. Aside from an unstable web and app experience, the service isn't supported by any major login network, so it isn't really worth the space on your phone..EvanElevenRodenVersion: 1.5.1

Positively increase device, and cyber threatsQuick and extremely easy from downloading app and finishing with your first ZenKey Online or Program User Account sign in information secure addition..Anoxio_Version: 2.0.0

Getting past passwordsEasy access to accounts especially when passwords are forgotten! I highly recommend!.WadingladyVersion: 1.5.3

Seems goodI just started using this product today. I’ll change my opinion after using it for a while..Cabaker1990*!*!Version: 1.6.0

HappyEnjoyed logging in quickly and finding what I needed . Was much easier to find then times before.LadyLuck099Version: 1.6.0

Finally!!!!Finally what the internet needed! Everything needs to offer this and everyone needs to use it!.Franny4224Version: 1.4.2

At lastFinally there is a big something worth using and trusting! I love this product and ap.Carolyn617Version: 1.5.3

Working goodThe app seems to be a nice way to get into your account. I wish there were more accounts to use this app Verizon is the only one I came across so far.JarrodtysonVersion: 1.6.0

Seriously WOW!I mean, I can’t really think of an app in the AppStore that’s as useful and impressive as this. Hate big corpo to death but let’s get a slow clap goin for them three evil wireless carriers. 👏…………..👏………….👏.DavidWeaverMyLoveVersion: 2.0.1

Verizon-Fios accountsWe need to be able to link all Verizon mobile and fios accounts Under one login and password..MTH197Version: 1.5.3

Works pretty good for meThis app has definitely helped me. Since I suffer from memory loss it makes it possible for me to have fewer passwords to remember.Damef1Version: 1.5.3

Future of logins?Easy set up. Works great so far. I look forward to being able to sign in on more websites..RockyVVersion: 1.4.2

ZenKey = Peace of mind!!Great tool in a world where your information is at risk in our Digital culture anytime you’re on your phone or online..JCStewart27Version: 2.0.0

Easy, streamlined way to get to my Verizon accountIt is a quick way to get to my account..JanHBlake54Version: 1.5.3

Better than all the RestDropped calls are nonexistent with Verizon.SettingentertainmentVersion: 2.0.0

Saved my passwordAlways ready.ToneSucksDickVersion: 1.5.3

Keep goingBut don’t forget to break me out when it’s time ….Hank pbVersion: 1.5.3

Doesn’t work consistently and takes a long time to loginDoesn’t work consistently and takes a long time to login.HpizzLVersion: 1.4.2

Zenkey powered by VerizonEasy to use once you have logged in and programmed your other services. Love IT!!.Good GrandpaVersion: 1.6.0

One of the best authentication appsIt has great feature for additional 2 factor authentication..FerryJohnVersion: 1.6.0

Great experienceThis app negates the need of using apple, fab, Google by using your phone number..Velna999Version: 1.4.1

Nice and easyWish all signin pages were so easy!.Old man with lots of scarsVersion: 2.0.1

AmazementGreat to have when you have to remember is many passwords..TrishalilymavVersion: 2.0.0

Great appMakes logging in to your account so easy.Gowter17Version: 2.0.0

Safer and easierMakes signing in faster and much safer.Dnice4453Version: 2.0.0

Car ManI give it a 5 until I maybe I run into a wall but it’s all good!!!.Carman!!!Version: 1.5.3

Impressive appIt’s easy to operate so far it is too early to really review since I just installed it. Will review again.Avam4032Version: 1.6.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 3.1.0

ZenKey Powered by Verizon Negative Reviews

Do not keep my information I’m privateI would like you to get off my tail in my back you know this riddle release my information you are holding I have already contacted my telephone company you have not been recommended by them if you do not release me a report will be filed this is open hearted delete all information you do not even have the correct password so I know who you are I will not say your name forgiveness has been given in six directions get off my tail or my back you know I loved you open heartedly and what did you do in return karma is what I cannot control that blessings to you Blessed be you must figure out your own crap.Mist DawgVersion: 2.0.0

Potential is here, but like anything else, it needs marketing.As stated, I feel this has great potential. The fact that all the major US carriers are in on this is awesome. However when it’s only literally a handful of apps that can use this, and to set it up with Verizon you end up in a loop as stated by others. It’s not worth it. Has Samsung not taught EVERY. SINGLE. COMPANY. ANYTHING?!? Advertisement Advertisement ADVERTISEMENT!!! Marketing is EVERYTHING these days. Shove ads down everyone’s throats ( consumers hate it but in reality that’s the only way people buy things these days) Like it or not that’s how businesses (apps are in theory a business too) grow. Until this gets more traction, it’s not worth it. Like I said lots of potential, but until you guys start putting ads and commercials for this everywhere, zenkey isn’t going anywhere..Rf020813Version: 1.5.2

Zenkey via VerizonDownloaded app, set up it logged in, created pin and the add Verizon is just a perpetual loop...click add acct via zenkey (this is add Verizon fios via zenkey), zenkey pops up with leaving zenkey to configure Verizon acct and redirects to Verizon and from that point it logs you into Verizon and then NOTHING. When going via Verizon it tells you to do all the steps required to download Zenkey to include making your pin and selecting Verizon from the add account section in ZenKey at which point it allows stops telling you what to do. So now I have this app that is in a loop of “adding acct” with no actual options to link acct..RioinwaVersion: 1.4.2

Your company is awfulYour texting this terrible it takes me an hour to accomplish what could be done in two minutes. Your people that work here tech service are ignorant and you have to repeat yourself 20 times before they understand what you’re saying go back and read my text thread you’ll see how ridiculous it is.LbhollingVersion: 1.4.2

Could be awesomeThe potential is there I tried the Demo and it was really cool! Only problem is only like 6 apps and sites support it so as of right now it’s pretty much just a gimmick, oh and 6 is counting the demo site. Such potential for an actual game changing way to login but it’s barely ever advertised so no one knows it exists and in its current state it doesn’t offer much beyond the promise of something great down the line.DfrfdanielVersion: 1.5.2

Has some potentialHas some potential. Basically worthless to me. Don’t list or seen to be able too and any accounts, other than the 5 or 6 listed. Tried searching for others but they didn’t exist. Might try later, after it gets a major overhaul and upgrade..TurbodslVersion: 1.5.1

A Nightmare to Fully InstallTried for quite some time to install. Kept getting pushed back and forth between Verizon and ZenKey and told I was in Account recovery mode (what? I was told I was good and then immediately in recovery mode when I try to log in). I called Verizon support and got no answer. No joy with online chat either. Feels sketchy as opposed to making me feel more secure.RainiyaVersion: 1.5.3

Zenkey predictably discontinuedVerizon pushed this Zenkey as an alternative passwordless method to login to their service plus I believe a music service called LiveXLive. They could have used Microsoft Authenticator or perhaps 2FA from Google Authenticator or Authy but no, they pushed their own little system. No surprise but Verizon has announced the end of Zenkey and were back to just to normal login or 2FA messaging to the phone..MarkbyrnVersion: 3.1.0

New userPathetic indeed. Did they once think about pen testing this before announcing to the world some crap that does not work? Clearly they did not! Not even worth a star. They might need to invoke negative stars in the future. You don’t need ZenKey to use a FIOS app. The review widget doesn’t even work correctly. Pitiful who rated this 5 stars, they obviously were seeing stars.No tonesVersion: 1.3.2

UselessI just downloaded ZenKey from the App Store to open with my Verizon account. I keep getting an error messages. He’s never even open the first time. It should be fixed before it’s put on the App Store. My phone is up-to-date. And has everything working. This app doesn’t work properly at all..Kelw1961Version: 2.0.0

ZenKey powered Verizon WirelessSetup the app and the pin. All went fine but when I went into the app no listing for Verizon Wireless when you click “Add” just Verizon Fios. Pretty stupid, huh. Two stars because app is “cute”. Cute but useless. Have no idea whether it is actually protecting anything. Not very Zen. Just anxiety increasing..Dmclaugh715Version: 1.4.2

Doesn’t work!I installed and fully set up Verizon ZenKey and not only does it not work for their own My Fios app, the demo site doesn’t even work! As soon as you hit the button to log in with ZenKey, it redirects to a Verizon page advertising ZenKey and asking if you’d like to download it. Did they even test this before release? Pretty pathetic..M_greenbergVersion: 1.3.2

WhyVerizon forgets my password every time. They forget my fingerprint every time too. Somehow they positioned this asthe solution. But the first thing this app asks for is my password. Which I don't know because Verizon didn't save it and I don't remember it. Don't get the point of them sending me to a third party as a solution to that..Ase reviewVersion: 1.5.3

Very annoyingVery annoying and inefficient for a simple login. The app constantly asks to setup the same browser on the same computer. Taking more time than a simple two step verification. Just like anything else about Verizon this app is horrible too..VhamidrezaVersion: 3.0.1

Endless loopI keep getting stuck in an endless loop when trying to add my Verizon Wireless account. It gives me a push notification when my iPhone xr on iOS 15.4.1 to allow access. I hit allow, but this app never registers that I allowed access. This app feels useless to me..CapPicardVersion: 2.0.1

No help available not now not ever.I purchased the verizon Gateway. Its here. It will not set up. It will NOT ACCEPT EITHER PASSWORDS ON THE BOTTOM OF THE GATEWAY. DROVE TO THE VERIZON STORE. TOOK THE DEVICE. GIRLS IN THERE BUSY PARTYING, blasting music, could not care less. She turns off the music when she realuzes im NOT GOING AWAY. SHE SAYS “ oh, just plug it in! If nothing happens, call the 611 and get help!” So im doing that again, and again. And again. Cannot sign in. Will not take MY PASSWORD. FOR HEAVENS SAKE WHAT HAS VERIZON DO NE WITH MY INFORMATION??? So today i returned ALL MY XFINITY EQUIPPMENT, and regret it. I eill have no internet for Mothers Day, thsnks to VERIZON- no- help -available..BonitasndmeVersion: 2.0.2

If you make mistake this app is uselessMy automatic password filler filled out my old account with Verizon rendering this application useless now I cannot disassociate my old dead account with my active Verizon account. This a very poor security implementation on behalf of Verizon and those who support this application..Marcogil9Version: 1.4.0

I can’t get it to workI don’t have time for this. I want to be able to go to a site, get an answer to my question, go on to other things I have to do. I don’t wanna watch the demo, then watch it, and there’s no option to proceed. This is highly annoying!.AlialoggiVersion: 1.4.2

App does not work for meI just installed the app to use with my Verizon account and it doesn’t work. I get past the terms and the get a device token error. I deleted it and reinstalled it. Nope. The support website doesn’t even work. What are you supposed to do?.BorgCzarVersion: 1.4.2

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