Verizon Call Filter Customer ServiceVerizon Wireless

Verizon Call Filter Customer Service

  1. Verizon Call Filter Customer Service
  2. Verizon Call Filter App Comments & Reviews (2024)
  3. Verizon Call Filter iPhone Images

Verizon Call Filter takes the guesswork out of answering your phone, with features that screen and automatically block incoming spam calls.

With Call Filter, you can:

• Identify suspected spam calls with alerts.
• Automatically block spam based on their risk level and send them to voicemail (Call Filter automatically blocks high-risk callers).
• Report phone numbers as spam.
• Use filters to block other unwanted callers, such as robocalls.
• Adjust spam filter settings any time.

For added security, upgrade to Call Filter Plus*. Features such as Caller ID and blocking entire area codes give you even more control over incoming calls.

Download Verizon Call Filter and start answering calls with confidence.

*Eligible customers get a 15-day trial for Call Filter Plus. At the end of the trial, customers can choose to subscribe to Call Filter Plus at $3.99 per month, per line. If no action is taken, customers will be auto enrolled in the free version of Call Filter. Accounts with 3 or more eligible lines can subscribe to Call Filter Plus (Multi-line) for $10.99/mo by logging in to My Verizon. The spam filter will be automatically set to block high-risk spam callers, but you can change your block settings at any time. Data charges apply.

Verizon Call Filter App Comments & Reviews

Verizon Call Filter Positive Reviews

Frustrating setup, but works great!It took me over a week to fully set up this app so that it integrates with my iPhone. I’m not sure why I didn’t give up. But I’m glad I didn’t; one set up properly, this app works great. I was already paying for the advanced collar ID service, but all that did was improve the information that was Displayed with each car. This app actually stops the calls sending them to voicemail instead of annoying me all day long. It’s not perfect; but it is a significant improvement over life without it. If you do purchase this app, take the time to read the instructions, the Q&A and the tutorial. Be sure to note the statement that it takes up to a minute for the feature to be added to the Apple Phone app. For me it actually took many tries over several days before the feature actually showed up in the settings for the Phone app and I was able to enable the call suppression feature..Version: 1.6

A Very Lonely APPThis APP appears to work very well for what you would think it was designed for. It does very well at blocking spam calls from reaching you. In fact it notified me 7 days ago about an incoming SPAM call. I opened the APP, looked at the number, googled it, and came up as SPAM. I have done this with most of the numbers it picks up. As i said, works very well. So, the cons? As I said, I opened the APP 7 days ago. TODAY I get another notice that the APP has not seen me for awhile? It’s an APP you shouldn’t need much interaction with! This has not been the first time this APP does this. I myself wondered if this APP was still working and opened to see that not only it was, but had a few Spam calls that the APP apparently never notified me of. No big deal, just pointing it out. This APP can go months without sending you notices, even when it blocks calls. Then out of nowhere start sending you “Call Filter Has Not Seen You For Awhile” notices; even when it has been only a matter of days! Again, not a big deal for me, just saying; the important function of blocking calls seems to work fine, but notices? While I haven’t had an important call blocked; I don’t always get notices when it does blocks, and do get notices when the APP appears to be missing you, whether it has been months or just a few days..Version: 15.2

My ExperienceI downloaded the Call Filter app and used the free plan it provides but Verizon can choose to automatically sign you up for the Plus version and charge you $2.99 a month. I didn’t realize this until I noticed my bill was getting a few dollars higher and higher each month and I hadn’t ordered or purchased anything so I done some digging on My Verizon App and I found what the charges were and that Verizon could enroll you in it themselves without even verifying or confirming it with you before hand and was VERY upset!! I then figured out how to take off the Call Filter Plus from my bill and did so but more then likely will not get my 2.99 back for each month they charged without my permission, unfortunately. And it being Easter Sunday, plus with Covid-19 accommodations I can not get in touch with anyone from Verizon about getting a refund if possible until 7am tomorrow morning Monday, April 12th 2020. So my advice would be to not download this app at all unless you want the “Plus” Version because they will automatically sign you up for it anyways and you won’t know until you realize you bill is increasing monthly without any changes you have made yourself..Version: 2.9.1

This never gives you the name of spam callers.I hate that never provides who calling with the name or sometimes location I was told I’d have a 30 day free trial for this update of call filter. It’s 3.99 after the fact when I got my first bill, I was billed a total of nine dollars and some change which means I never got the free trial and I feel that this should be a free program. You should never have to pay for spam protection from a company that you are using their service. You shouldn’t have to pay extra to be able to block these calls automatically and whatever other features it has that you have to pay, for it should all be free for this particular thing due to the fact that we get so many spam calls throughout our entire world. I could see if you were playing games or other items that would need to be purchased but to have Spam Block call have to purchase it to get a higher process of the Spam Block I disagree I stopped it. I took it off my phone because they overcharged me and I never according to what I’m looking at on my bill so goodbye to this program it’s not good at all.Version: 14.7

App works as it should.I see a lot of really bad reviews. A lot. And they are all coming from pretentious individuals who believe everything should be handed to them. So let’s settle this. Your number is public information. It can be found easily. Spam calls, robo-calls, whatever you want to label it, are not very different from spam emails. You’re going to get them. This app will help keep the amount of those calls from coming through, but it doesn’t stop them all. It can’t, realistically. I’ve been issuing since day one, and as time goes on, I get less and less spam calls. If you’re using this app, do your part and report those spam numbers as they come it. That’s how the database is built. By the consumer. Is that too much work for you? Then drop your service with Verizon, toss you phone in the trash, and start using smoke signals. Because that is the ONLY way you can stop all the spam calls..Version: 2.3

BLOCKS LITTLE TO NOTHINGI would like to manually change my rating to 0 stars as it is warranted. I installed the Verizon Call Filter on April 24 on my iPhone 6S because I was receiving 3-5 spam calls per day. I had the Verizon rep assist me with making sure that all of the settings were maximized to filter out the most possible potential spam calls and the sensitivity level was set to the highest level possible. Well I would like to report that between April 24-May 27 I have had to manually block 42 incoming spam calls as opposed to the Verizon Call Filter blocking a grand total of 3. Yes that’s right a measly 3 blocked calls is the best that this inept, shoddy useless service could produce and to add insult to injury they have the temerity to charge $2.99/month for the service or should I say non service. Don’t waste your time or money on this totally useless service. It doesn’t work!.Version: 3.5

Good. Certainly Better than NothingPredictably: Sometimes it IDs calls ads spam correctly, sometimes it doesn't ID spam calls (because a degree of learning needs to happen somehow to make an identification.) This is expected and fine. Good: You can report a call by swiping its record in the call history to reveal a button to do so. Peculiar: I just found my own number in the blocked calls list 👀 ! I removed it from the blocked list, so now my# is on my "allowed" list. That's fine, except the unpaid version only supports 5 "allowed" callers (numbers that bypass the filter regardless — good if your spouse works at a spam house, I guess) fortunately I don't get a lot of calls from strangers. If I did, I'd probably use this list more, and this would REALLY frustrate me..Version: 14.4

STILL no eSIM support.Although the most recent update (which I’m running) claims to fix this issue, the app still DOES NOT work if you use eSIM as your only line. I reserve my physical SIM slot for my secondary (foreign) line, which is necessary because my foreign carrier does not support eSIM, and also I prefer to keep that line “off” when I'm in the USA, which is generally not supposed to be an issue and is also the safest way to ensure you don’t get hit with roaming charges or unwanted call/texts from my foreign number. As I’ve discovered, the call filter app still won’t even activate if your VZN line isn’t on the physical SIM. As a work around ive been able to activate call filter if I turn on my physical sim line; again this is not my vzn line so I’m not sure why it makes a difference, but at least it provides a workaround until the problem is truly fixed..Version: 2.2

Getting Better Over Time ... with all our input and help...IMHO ... I think this is the possible beginning of a change in the SPAM War... Please know that if you block a Verizon call on an IOS iPhone - those blocked numbers will not ring through - but still will go to voice mail - where they can leave a voicemail AND if they do those Blocked Number Voicemails WILL NOT ALSO SHOW UP ON YOUR IPHONE’s Visual VoiceMail on your phone!!! To use Verizon’s SPAM Filter EFFECTIVELY esp with iPhone (not sure if it’s the same for Androids) UNBLOCK ALL NUMBER’s on your iPhone! ... and let the call Filter Do It’s Job. The more of us who use it the smarter it becomes... More and more often - on calls that the Filter knows actually to be SPAM - the Filter is self-blocking those out - they never ring through - but you still get a memo of what number and when that number’s call was blocked. Hopefully in the future, as the Filter sees more and more quick hang ups from all of us... the system will backtrack the VOIP data to its originator and start monitoring z AZ and slamming shut each of the numbers it’s temporarily using to SPAM us. If say even 20% of all of Verizon accounts have this in app’s feedback to our responses to calls ... it should put a major dent in yet a larger number of the SPAM we’re all receiving..Version: 2.7

Works well for what I wantedI’m not sure about others but I rarely use my phone to actually make calls and when I do it is from people I care about. When those calls are being outnumbered by scammers and spam then I feel something had to be done and thankfully Verizon offered this app. Yes, you can spend some money to get an upgraded version which I did because I was tired of getting illegitimate calls. I have it set to block everything identified as spam and I assume it allows people who are in my contacts because I have had not had any issues with receiving calls from any of them. Some simple things you need to know before you use this app: - You need to be a Verizon customer - You need to actively report spam calls as you receive them. They will still show up on your call list as a “missed call”. By sharing the caller with the call filter app you help build their database of spam. Bottomline: if you, like me, are tired of getting a call only to see it’s some unknown number then this app is worth a go. I opted for the paid version only because I wanted more options and services. Don’t expect the free version to be stellar..Version: 2.9.1

User ErrorsVerizon doesn’t sign you up automatically without you doing anything. When you download the free call filter app you’re asked if you want to start a 30 day free trial of the “plus” version. If you aren’t paying attention and if you agree while clicking through then after 30 days the $2.99 will be charged to your account. To remove it simply log in to your account, go to “add on’s” and take it off. I love this app, I pay for the plus version and after setting it up for how I like to use it I really like how I can report those annoying calls I got everyday. After about a few weeks of using the app to report spam numbers it seems like I don’t get spam calls anymore. Thank you Verizon..Version: 3.3.3

People are so idioticI think this app is a great idea! I see a few reviews complaining that they want to cancel verizon because of spam calls as if any cellular provider has anything to do with robo calls. No matter what carrier it’s the phone number that is getting the spam calls not the service provider. I’m sure it takes some type of technology to provide this service hence why you may have to eventually pay for the app. At least verizon is trying to help with the problem instead of saying just ignore the calls like you’ve always done. Some people have businesses and can’t afford to just ignore every unknown phone calls. Don’t listen to some of the moronic reviews, if you want a piece of mind give the app a try or just deal with unwanted calls everyday..Version: 2.0

Well worth itYes, the service costs money, but it is well worth it. No one picks Verizon because they are the cheapest carrier, but you do mostly get what you pay for. Their customer service is second to none, and while they offer a free spam call notification service, this adds a lot more with filtering calls out entirely, and once set up correctly, an easy way to register (rare) uncaught spam and robot calls with the app using the “Share” function from the Phone app. All in all pretty seamless. Eventually Caller ID will hopefully implement security, spam call centers will become subject to fines and legal actions, and this will become a built in feature on all phones. For now, it’s well worth the $3 service fee per month in saved time..Version: 2.1

Saves me SO many spam calls!!I hesitated before opting for a call filter but I wish I had done it sooner!! Call Filter has not just saved me from answering robo calls, political calls, random surveys and who knows what else—-but most times I DON’T EVEN HEAR THE RING!! Can you imagine how peaceful your daily life can be without the almost constant interruptions by your phone ringing?!! Your wanted calls still come through. You won’t miss the call from that special person or the job you applied for—those ring through as usual. It’s the annoying spam calls that no one ever wants that Call Filter recognizes and prevents from getting through. No more interruptions at mealtime, or when you’re in the shower,…Call Filter is amazing!!.Version: 3.8

It works, however......to be able to get all the bells and whistles you need to pay $2.99 per line, which for our family plan is $12. I put the paid version on to try it for the family and all the spam and robocalls stopped. The problem is, when I signed up, it said that if I chose to add it to the family plan, it would be $7.99 total. When I tried to add it through the chat, I was told it wasn’t available and would be $2.99 per line. I pay a bill of $350 per month for 4 of my family members to be on the family plan. I don’t want to add more. (Btw, I compared T-Mobile to everything we have, and the prices were virtually the same.) So I have changed Call Filter to the free version and we’ll see how well it works..Version: 2.1

To Report a Call takes two requestsWhen I have a new number to report, I must share the caller information once to Verizon Call Filter and wait while it looks to see if I have the paid coverage. After that determination is successful it leaves me with page with a “Report” in the upper left corner. If I click on “Report” it takes me to the Report page but looses the call information. I then have to cancel out and share the call information again to report the call. Not sure why it needs to check everyday for coverage when I pay my bill on auto pay for five lines each month in advance. And why should I have to share the phone call information twice. Rating will be a three until this gets fixed. Also, there needs to be two classes of calls that get either dropped or sent to voicemail. Class one is medium and high risk calls and all blocked numbers. Class two is low risk calls and unknown callers. I have to leave all as send to voice mail because I do not know all numbers my doctors might call from or I have a friend not in my directory. This would allow my to drop class ones and greatly reduce the useless voice mails..Version: 3.3.3

Works great if setup properlyI’m pretty sure all of these bad reviews are people that are just too dumb to set up the app/call filtering properly. It walks you through it step by step. Take your time, read what it says, and set it up properly. I can tell by a lot of these bad reviews that people just blasted through it without reading what it said and following the steps. Especially the people that say they got charged when they only wanted the free version. It literally allows you to skip the upgrade and use the free only version. Be smarter than the app people and you’ll be just fine..Version: 15.2

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Verizon Call Filter iPhone Images
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