TP-Link Tapo Customer Service

TP-Link Tapo Positive Reviews

Technology moves alongI have a couple of old security cameras that have seen better days, so I decided to try the newest TP-Link one. Much easier to set up than the old ones, and this control app is a definite improvement. Minor issues were that the shortcut was initially confusing (it isn’t an “Apple Shortcut” but is a stand-alone widget), and that using it to set/clear privacy mode only shows a *tiny* dot to indicate success (needs to be bigger and more visible). But these aren’t deal-breakers. The cloud video storage is good value, but you don’t have to use it. A bonus is that the notification of any motion will go to your Apple watch if you have one. Highly recommended..MistergizmoVersion: 2.8.21

Doesn’t truly bridge gap between KASA and TAPO DevicesI received a message from TP-Link about the new TAPO app ability to manage my KASA devices. The app does recognize the KASA devices in general, but falls short in key areas. It doesn’t allow automation triggers by the KASA devices like the KASA app does. Although it sees the KASA device and gives you manual control, it won’t let you select said device as a trigger. It also has a flaw in that it sees a KASA wireless camera hub at the device level with an indication of the number of connected cameras, when you drill down to the next level it says there are zero connected cameras. The cameras can be viewed at the device list, but the hub detail info says there are none connected. Indoor KASA wifi cameras are not recognized at all and can’t be added to TAPO app. True integration is still lacking, so the ability to leave the KASA app behind for the TAPO app doesn’t exist yet at the vers. 3.5 level..RoadieWingZVersion: 3.2.505

1 week and it’s got great useability and responseI do not normally review apps, but I am using this, obviously, with one of the cameras, and I just got, and have had a security system in the past (LaView) which has/had HORRID APP and functionality and live streaming delay. The Tapo app is GREAT and is the only one so far with a *PRIVACY* mode which instantly disables recording and streaming. BEST THING is internet is NOT required to see your cameras or get playback from the camera SD card. All the cheap Chinese ones make you view your camera them through their server. This option has to be done on your router however; it’s not an option in the software or app..Nathan_BrantleyVersion: 2.14.110

Two people signing in on one accountThis app would be great however I do NOT like how two people can’t be signed into one account and both of them get full access to all features! That is my only complaint! My sister and I share a house and because the cameras came in while I was at work I had her go ahead and set them up well she did and when I got home I just signed into the account she made. It kicked her off and when she would sign in on her phone it would kick me off so she had to share it with me in order for us both to be able to watch the cameras BUT she gets full access to all features and I do NOT. THE ONLY THING I CAN DO FROM MY PHONE IS WATCH AND REPLAY THATS IT!!!!! can you please fix it to where both people in the home gets full access to all the features!.Shannaelaine94Version: 2.18.0

Better than I expected and easy setupBought at least three other cameras from other vendors and could never get them to work properly on initial setup attempt. Sometimes they would connect but would not stay connected. All three from different vendors and setup was the same on all of them. They were the dome type. I finally found this one and it was amazing how easy they are to setup and the clarity of the picture is amazing. Better than I was expecting 😊. I bought two at first just to see how they were going to work. After having such a great experience I bought three more.Valorien IIVersion: 3.1.305

So far so goodI have made the transition from google home and their cameras to the new tapo cams and so far I am not regretting that choice. I grew tired of googles horrible camera experience along with wasting money on their expensive products that only worked good in the beginning. I’m so glad I found this company. The tapo app is pretty easy to use, I like the how easy it is to create smart routines. The cameras are definitely better quality and the night vision is superb! One suggestion is maybe add the option for dark mode for the app. Keep up the great work! Looking forward to being a long term customer..RalphiemjrVersion: 3.2.901

Good app, slightly irritating UXTapo app has good performance and features. I don’t have and issues with login or lag when connecting to my Tapo camera. It’s also nice that I can link to Kasa and manage all my devices together in Tapo. The full-screen notifications in the app are a bit too much. I am fully aware that I could activate two-factor authentication, but it doesn’t seem necessary for cameras that I’m using in my shed and garage. And having a sale promo pop up when I open the app actually makes me less inclined to buy another Tapo camera. I’m just trying to quickly check my garage door and shed before I go to bed, and these are just getting in my way..Simon FlummoxVersion: 3.1.601

Overview of appOver all the app works well and does a good job. Had some trouble at first getting them to connect. But after working through that issue on my own. It connected and worked like a champ. This is the third camera from the TP family of cameras. The first one is a Kasa and I’ve been using it for three years with no problems. The new pan and tilt camera has a pretty nice camera view. Very clear and crisp. So far I’ve been pretty happy with all my products that have been purchased from TP-Link and KASA. For the money I don’t think you will find a better product line..Randy G 1Version: 3.2.505

Love this gadgetI just bought this little gem of a gadget. I needed something to spy on my little troublemaker chihuahua and it did not fail me!! The motion detection is awesome, as soon as Manny makes a move “Manny’s Nanny” sends me a motion detection alert on my phone, so I can see what he’s up to!! The range of motion is excellent and the clarity of the picture is top notch for such a small device. It allows you to zoom in for a better look. Definitely worth the money for the camera quality and tech abilities. But worth even more for the entertainment factor of watching my dog get into mischief!.Nikster304Version: 2.10.6

So far its been WONDERFULI bought these at a great price in hopes that I’d made the right decision. I could see the quality of the video from a customers review and I was convinced to try it. It is hands down thee best decision I’ve made in purchasing cameras for my salon (this isn’t my first rodeo). I’m so glad I gave Tapo a try. The quality is great, and you get so many features, features that I never thought I’d like to have since my last camera purchase didn’t offer these things. I’m very pleased!!.Cary OnnVersion: 3.2.902

Good, but needs Apple Watch support, security & usability improvementsI switched from another brand to TP-Link Tapo Matter smart plugs, outlet extenders, light switches, etc and have 70+ IoTs. I use the app to initially install and upgrade the firmware before connecting the device to Apple Home. ➀ Sometimes an IoT shows as perpetually “Not Responding” or upgrading; however, it is still connected and controllable via the Tapo app. I don’t carry my phone around the house, so it needs an Apple Watch app and Complication support for adding to watch faces. ➁ App needs to add biometric option for opening. For ease of use, it remembers WiFi credentials. If the phone is improperly accessed or stolen, WiFi security is compromised. ➂ A usability improvement needed is allowing for ordering IoTs in the app within rooms. As mentioned, I have MANY and other IoT apps (SmartLife, Meross, etc) allows the user to order devices in each room → at least order them alphabetically so devices aren’t so difficult to locate..ChenXi5045Version: 3.3.109

AmazingThe Tapo unit is perfect for my need, monitoring a dementia patient. The GREAT performance features and low cost make me wonder why I didn’t do this sooner. Price, no monthly expense, and ability to permanently retain video on SD cards is amazing. My only complaint is the need to hit the button each time past activity is viewed rather than have it locked in the 16X position. Otherwise, there is NOTHING wrong. Thank you, Tapo! I’m going to buy another one (or more) and tell everyone who will listen. 🙂👍.Kherson Bx CVersion: 3.2.902

Nice CamerasI did a lot of research before I bought these I’m March 2023. They are very easy to set up and the app is very functional. Clear picture and zoom feature is nice. Negatives Voice from the camera to your phone is fine. Voice from you phone to the camera in not really good and choppy. Not a deal breaker as I bought those to watch my dog and I’d call the police if I seen someone. With that said, you can be notified anytime there is motion within the camera view or not be notified. There is an alarm that can be set to go off but it’s not loud and sounds like a child’s toy. I just keep it off and call the police if needed. Overall, wifi is great but does require a plug or outlet. App is also great at managing multiple cameras. Storage is nice on the SD card or you can put in the cloud for a price of course. I do recommend these cameras as they have many other attachments to the system you can buy..Jef4eVersion: 2.15.1(512)

Excellent.Switched over from Kasa to Tapo because Tapo had sensors I wanted to add to my system. Loaded the Tapo app and everything from Kasa transferred over pretty much automatically. The Tapo app has more features than the Kasa app and everything Kasa integrated into everything Tapo I added to my system. Tapo app even has a 4 camera on one screen view they never mentioned. I’m much happier with the Tapo and the hardware and automations than I was with the Kasa. Highly recommend switching over even without any Tapo devices..Manic BoboVersion: 3.2.802

THE VERY BEST VPN SERVICEI’ve tried almost every top 10 VPN Services or Company’s and Express VPN has been the best in so many categories…. Password Generation, 94-97 Country’s of VPN’s to choose from, 24/7 Human Support, Coverage for 5 Devices $100 a Year, Simple Password Protection, Protected Internet Searching and I could keep going & going & going on about the BENEFITS but I will let you figure out EXPRESS VPN IS THE BEST!!!! Norton wanted $350 a year for the same service & Mcafee wanted $400 plus for the same service but only coverage of 3 devices..X-VENOM-XVersion: 2.15.504(566)

Best Home or Business Security SystemThe best money I have ever spent on a product. Please include a option to store all images and video of possible intruders in the cloud. Also in night vision an option to turn in the camera as flash light to capture the complete face of the person. If there was back up power battery bank, so if power goes off it can still be recording even with out WiFi signal, that would be nice..IslandBoiScottyVersion: 2.3.29

MOST DEPENDABLE SMART HOME SOLUTION AVAILABLE @ a reasonable cost‼️I now have over 1 page of switches, dimmers, and now a C-120 camera on the Tapo app! With dusk-to-dawn timers, clock timers, TP-Link has made the task of operating a smart home so easy + Alexa NEVER gets it wrong! The C-120 camera was a test to compare it with the Wyze v3 camera. It is NOTICEABLY better, especially it’s audio pickup. In fact, the mikes & speaker are far superior to the v3! Unfortunately, I have a number of Wyze cameras, so replacing all of them will be quite a project. TP-LINK IS A WINNER ‼️.TFD44Version: 3.2.901

GREAT!!!!I didn’t want to spend a lot of money on cameras to keep a eye on things at home and keep a eye on my dogs! I got a set of two cameras for a very good price and it was super easy to set up!! The motion detection is amazing it alerts me when there is a person or motion! I am able to talk to my dogs from 20 miles away!! I love the camera set up! It’s amazing and very affordable!! Thank you for making it possible for me without having to spends hundreds of dollars!!!.JnwhitVersion: 2.17.1

LOVE - HIGHLY RECOMMENDI was having so much trouble with my Victure baby monitor camera and decided to try this one. AH-MAZING. You can move up and down and left and right to get a good view. It offers notifications for baby crying and movement detection. The night vision is GREAT. I feel much more secure about keeping an eye on my baby with this camera. Easy set up and the app is so easy to use. If you are thinking about buying the camera that goes with this app- DO IT!.J'HaleyVersion: 2.15.503(564)

Love it!At first I was iffy on purchasing this camera and after I got it in the mail and the easy set up I was extremely happy. I downloaded that app and thought it was going to be a little difficult to learn how to use it but it was very easy. If your looking for a home camera I definitely would consider Tapo. I have had it for almost two weeks and I love it..Chelsey2024Version: 3.2.802

Doesn't allow for prolonged viewingMostly good camera and features but the super annoying part is that it cuts out very often to say that you haven't performed any operations in 5 mins and asks if you'd like to continue viewing. I timed it this morning. It asked every 2 mins! Highly irritating when you use the camera for extended viewing times (1 hr+) like we do. There is absolutely no way to change this setting so that it will run longer before cutting out. Please consider adding this capability!.HappyceeVersion: 2.11.25

Love this cameraI previously had a Samsung wireless camera from 2014 that I loved and it worked fine until they decided a week ago to discontinue support to the camera. I just purchased this Tapo camera and I must say I am impressed with this camera. Resembles my Samsung camera except for the option of playing music. I really like this camera. It will work well..E’s petsVersion: 3.2.802

Love my Tapo Cams - much better then Wyze camsRecently I upgraded my WIFI router and my Wyze V3 would not connect to the new WIFI. I was hesitant to by Tapo, but so glad I made the correct choice. Tapo blows away the Wyze cams that I was using . Tapo viewing resolution is superior and they easily connected to my new WIFI network. The app is easy to setup and far more configurable to Wyze. I am very happy with my purchase ..Cheese Cake DrizzleVersion: 3.2.901

Getting better, still work to be done!This app is an iPad app that has been ported over to run on Mac OS. It likes to crash if you have it open when you put the computer to sleep and it gets confused when you change its orientation sometimes. But other than that it has worked reasonably well and is handy to have on the desktop. Despite its issues, it is still quite handy. I look forward to stability improvements in the future..TheQydVersion: 2.17.1

Overall solidThe app does a good job of doing what it can do, but it could do more. Not being able to use settings such as the theme, schedule, or away schedule for grouped items is one of its biggest faults. In order to set a certain schedule for a group of lights, you have to set each individual bulb up. Not being able to see bulb wattage usage for a group of bulbs is a shame too. So many settings and feature that get removed from grouped bulbs..Wcook205Version: 3.2.505

Clear PictureThe picture was surprisingly clear for an inexpensive camera. It’s so reassuring that it works so well even when I must leave my home for brief moments. The motion and person detection works great, so if my dog enters a room, I’m able to know immediately as well as use the speaking feature. I’ve been very satisfied with this purchase!.GleepandaVersion: 3.0.508

10x betterI used to use the kasa app for my lights from TP-Link. It was just ok, some issues and lights not working on schedule. I purchased a few Tapo plugs and at first was annoyed they needed a different app to install. Once I found out I could easily incorporate the kasa bulbs into the Tapo app, I was happy. Everything has been streamlined and the app is clean. Thank you TP-Link..CHADDD1226Version: 3.1.502

Spy CanI got this camera for my elderly mom, who is turning 90 this year, It works wonderfully, the only problem I have is every time there is a motion detected your phone Will let you. Which is kind of annoying, but it’s probably BC I don’t know how to turn that setting off. Other than that I think it’s a really good inexpensive way of monitoring your home , pets, parents, spouse, children and teenagers!.SpyderKamVersion: 3.2.901

Incredible app, but….The app is great I love it, but I think the only thing it lacks is a personalized or costume cruise, I like that the camera has the feature to cruise either vertically or horizontally, but my the place where I put my camera has some blind spots and when I put it on cruise mode it remains a very long time focusing on that blind area. So it would be ideal if you could mark the point form where it might cruise..HehdhdhshshshsnnshsVersion: 2.4.17

Amazing!App and devices work perfectly. Functionality between app and cameras is almost flawless. Alert system works really well, and this allows you to configure all devices as you desire. I wish I could access devices from my PC, but with the way the cloud functions, Live feed and SD recording, good enough..Tyler DeitzVersion: 3.2.802

Life changingI have been dealing with a transportation company blocking my driveway now for 4 years. Their supervisor is my neighbor. They block my driveway while the go in her house to talk to her. So, I have filed a complaint with the Better Business Bureau. Now I have video footage to submit in court. Why didn't I think of this sooner? Life changing indeed..GraceShalomVersion: 3.0.509

It just works!Needed a little extra piece of mind being gone for a few weeks. Simple to install, app is clean and easy, picture quality better than expected and an even better value compared to bigger names out there. I’ll be buyin a couple more units..ElCapitan555Version: 2.8.9

Can’t add to HomeKitThis app’s Help article says the plugs’ Settings screen should have an “Add to HomeKit” button, but it does not. Why? Please help. I want to add my TP15 smart plugs (Matter-compatible) to Apple’s Home app. They refused to respond to its “Add Accessory” feature. I eventually found my way to this app, which adds them fine and updates the TP15 firmware. I thought the whole point of Matter was compatibility. I don’t want another system..LogamosVersion: 3.2.802

Great device!I purchased an indoor camera to keep an eye on my beloved cat anytime, and I am extremely satisfied with it. I've grown even fonder of my cat by witnessing moments of relaxation when I'm not around and seeing it eagerly waiting for me at the entrance. I would love for you to share in this joy. It's a highly satisfying product..りーち‼︎Version: 3.1.601

Easily view and delete videosI keep these cameras on my pets, and I can easily scroll through multiple videos set for movement, people detection or both, and I can fast forward through them and delete them quickly..Jen’s PetsVersion: 3.2.901

ReliableI have almost two months using Tapo and let me tell you it has been incredible amazing. I purchased it to monitor my puppy. You are able to see so clear during the night. It’s night vision has pretty good quality. Totally worth investing in one these cameras..Chico_San CamVersion: 3.2.802

Camera 🎥I love this camera 😀it have its perks like an alarm that go off when someone come to the door which I like bc it makes them look around and if it’s any funny business I got the whole face and profile if you have not got you a Tapo bows the time thank me later. Dyme.DymelambolowVersion: 3.2.901

Widget doesn’t workI really like Tapo products, but after the latest update, it seems like the ability to control the light switch on/off feature has been disabled from Today View widget.. Now, I can't use the widget anymore, and I have to open the app every time I want to turn the light on or off. I hope the developer can fix this issue or enable it again!🤷🏽‍♂️.Bassem's ReviewVersion: 3.0.19

Ok for the priceThe camera is pretty good (day and night). The sound recording is not the best, but still a good value. I still haven’t figured out how to make the camera move w/ room movement. Also it wasn’t clear it requires a SIM card and an ongoing subscription. I’m trying the 30 day free period and may reconsider. For now, I’d still give it a thumbs up.N152tVersion: 2.8.21

Better Than Apple Home AppI first purchase some Tapo plugs to connect with the Home App, but connectivity was always an issue. I switched to the Tapo app, and all of that ended. The interface is smooth and easy to use and set up. It’s a reliable app as I look to make our house smart..Mshelby88Version: 3.0.508

PLEASE ADD Landscape Mode. It would make the app perfect.I love the simplicity of TP Link products and the UI is amazing. I just wish this app worked in Landscape Mode since I set it up for my mom and she always uses her iPad with her keyboard. It’s the only app she has that doesn’t work in landscape and it’s kind of a turn off having to use it in portrait only. Please TP Link app Landscape mode!.Nadia.214Version: 2.4.12

Pet watchI purchased the pair of indoor cameras to check on my house cat. They were very easy to set up and offer clear video of each location. I set them to view his two favorite sleeping spots. The voice microphone is not perfectly clear but work well for the purpose..DanceADTSVersion: 3.0.17

Great replacement for Kasa appI easily migrated all my Kasa devices to this app and use it instead of the Kasa app; it’s nicer looking and easier to use. I’ve also now added a Tapo hub and wireless button to control my lights which is much more convenient than having to use my phone..SashazurVersion: 3.2.902

Dark modeI love this app but unless i turn my phone sideways for landscape view the white background on the bottom where the control buttons are burn my eyes. if there was a night/dark mode that was synced with your iphone that would be awesome. thank you. (EDIT) Revisiting this review to change it to 5 stars because the people behind Tapo are awesome 👏 thank you for dark mode 🖤.ZombiesAteMyCatVersion: 3.3.503

Great except……Honestly this app is fantastic…Except one small but annoying complaint. They DONT let you change the sound for “motion detection” on the camera. I use the camera to detect motion at a door for packages, family, intruders, etc. All they let you use is the iPhone “tri tone” which most people use when receiving a text message. This sounds minor except if you’re busy you might miss an important motion detection while the phones in your pocket, thinking it’s just another text message. TP Link if you’re reading this, please fix this small bit provoking annoyance. It would make the app 10000x better with just one small fix allowing us to choose a custom tone..Polaris1985Version: 2.4.69

Un début pour nous et tout semble ok.Facile à installer et l’image est de qualité..Un certain regardVersion: 3.3.503

Camera extBon prix bonne qualité.Medtech20Version: 3.3.503

Super nice cameraIt works both daytime and night time.AliceJinZVersion: 3.3.109

CNice.Sandhu hardeepVersion: 3.3.109

Good productVery easy to use.Comcom@98Version: 3.3.109

AwesomeLove it.MochagraceyVersion: 3.3.109

Super!Very useful product, we love it features and functionality, it works amazingly, exactly how it was described. Highly recommend!.VictoriaRoaseVersion: 3.2.902

Awesome…Works great with NvR.OldcutmarinaVersion: 3.3.109

Qualités prixBonne qualité pour le prix.NathmoroVersion: 3.3.109

ParfaitCette caméra à faible prix est très pratique et la qualité est excellente.AlcamaVersion: 3.3.107

SimpleEasy set up.BillytheminerVersion: 3.3.107

Mode paysage sur iPadBonjour, pourriez-vous offrir la vue en mode paysage sur iPad Pro svp. Merci.ChartreuxManVersion: 3.3.107

Bonne cameraFonctionne tres bien et facile a installer ..Ipad1956Version: 3.2.902

AwesomeExcellent.Regg'sVersion: 3.2.902

Good but Landscape mode**NEED LANDSCAPE MODE FOR iPAD/Tablets***.DCqwerejjjjVersion: 3.2.902

AwesomeIm so in love with this.MichibuzVersion: 3.2.902

Very goodVery good.JKDL27Version: 3.2.902

Tapo productsExcellent products, they do exactly what they say they do, fantastic app., easy to use..Percy RayVersion: 3.2.902

CameraEasy to setup and works great. Excellent value for the money..Steve SM CVersion: 3.2.902

Tapo and C100Great product, quality and functionality for the price ! excellent application very easy to use and setup. thank you to TO-Link for these products. I will for buy other cams and devices from that brand..Gerardc2013Version: 3.2.902

Great update, could be better…1. PLEASE make the app compatible in landscape mode for those of us using an iPad. It’s long overdue. 2. Widgets are available, but only the old style? Please incorporate the new style with multiple sizes. 3. Add the ability to rename a mark when creating an automation involving a camera. Currently if you want to rename it you have to delete the old mark and create a whole new one. 4. Add more device icons. The Kasa app has way more. (Eg. A Christmas tree, a tall floor light, etc).Noteworthy ReviewsVersion: 3.2.902

Awesome appI've used this app for a few days now, I love all the feature, it's very responsive, hasn't crashed and is very intuitive. Great job on this..KultstarVersion: 3.2.902

Très bon applicationBon application je le conseille.Qt...gxcha._.cherryVersion: 3.2.902

Glad I bought thisIt so far works great.Barryyoung2002Version: 3.2.902

Game changerAfter another porch theft, getting a Tapo camera and monitoring the front door has been amazing! Thank you!.Goalieguy62Version: 3.2.902

Easy to setup and useA lot of choices in the setup.Nanna CanadaVersion: 3.2.902

Tapo camerasClear image, easy to set up and mount and easily customizable for notifications. Rewarded two more..MacgirlnowVersion: 3.2.902

Love ThisI enjoy being able to keep an eye on my pets at home while I’m away. I keep it in my bedroom because this is where they spend most of there time. It’s convenient and reliable. Great product and I recommend. Received this from my daughter for a Christmas Gift 🎁.Diana DegiorgioVersion: 3.2.902

Excellent quality cameraEasy to set up It has a great quality picture Cloud access is easy & free for 30 dsys.Kenyan TotoVersion: 3.2.902

Happy Buyer!I recently purchased and installed a security camera from my home. The camera and app have both worked amazingly - very happy with the service!.KenswerldVersion: 3.2.901

5 étoilesTrès satisfait.Mathusalems63Version: 3.2.902

AwesomeAwesome.Stevie’sBVersion: 3.2.901

Work wellIntegrates well with Alexa easy setup , they just work! Excellent value for these Ptz cams.SspudzzVersion: 3.2.901

AwesomeThere is nothing complicated or complex about setting up the app and camera connection. Because of that it just works. I have had the cameras and app for almost two years and it is flawless. Highly recommend this for home security..ROCKNROLL4NGELVersion: 3.2.901

SuperSuper caméra.KimFrtnVersion: 3.2.901

Awesome 🤩Great price, easy to set up and use. Picture is clear, recording is easy with a memory card. Definitely want to get a few more..Missd75Version: 3.2.901

Exactly what I was looking forThis app blends seamlessly with the Tapo camera. I am able to move the camera, hear noises and talk from wherever I am. I am very pleased..Ninja TinkerVersion: 3.2.901

GreatNice brand.ZvillarVersion: 3.2.901

Awesome cameraOrdered 4 more.Minxynossboss1980Version: 3.2.901

TapoHappy with Tapo camera.Nuti19Version: 3.2.802

Good appIt does what it’s supposed to. Works well and gives me access to all my Tapo and Kasa devices. I just wish they had an app for MacBook as well..MellyKen84Version: 3.2.901

ExcellentGood signal from Every where.JbrunofxVersion: 3.2.802

Great CamGreat little cam serves it purpose.Johnlpj99Version: 3.2.802

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 3.3.503

TP-Link Tapo Negative Reviews

!!Beware: Permanent Rights Granted to TP-Link for Your ContentIf you're considering using TP-Link’s camera systems in your home, be very cautious about what you record. Their Terms of Use, specifically under the section “User Content,” grant TP-Link a royalty-free, perpetual, and worldwide license to use, distribute, modify, and exploit any content captured by their cameras. This isn’t just about uploading content to their platforms—it affects anything recorded with their devices. Once you, your family, and visitors are recorded through TP-Link cameras, these terms allow TP-Link to use that footage indefinitely, in any way they choose, without compensating you or needing further consent. This clause poses a significant privacy risk, so please consider this seriously when deciding to place TP-Link cameras in private spaces. Read the terms carefully (located under ‘User Content’ in their Terms of Use) and protect your family’s privacy. Make informed decisions about the security products you install in your home. I seriously regret not knowing these terms. I can think of no valid reason why a company should retain such extensive rights to personal and sensitive data, without an option to delete that data..Dominic_2014Version: 3.3.109

Terrible DesignThis App will drive you crazy with the constant orientation switching. The cameras fail to connect much of the time. (The cameras with their own hub are much more reliable). They should stick to landscape mode and just scale back to present all of the settings on one screen. The default screen should be a display of 6 cameras, then a swipe to the next 6, etc. Upon launch, the program should immediately poll and buffer all the cameras simultaneously so that you can quickly see at least some of the cameras during a security emergency. It does no good when you have a prowler lurking outside and the “thinking wheel” is just pinning around. Like many Apps, they’re overthinking the interface. Default presentation = 6 screens, tap on any screen to blow it up foll screen. Tap once to return to full screens OR tap twice to see control options for that camera, including recordings..PrimeTimeDJVersion: 2.17.2

Smart lights aren’t smart at allVery limited themes. Can only seem to be able to edit the two terrible default themes and not creat new ones. Timing and transition options are really limited in themes. More importantly, themes cannot be applied to a group of lights, nor can the lights seem to act in unison with one another. When using to control a group of lights the functionality is even more limited. Can’t apply a theme (such as cycling through the rainbow of colors) to a group of lights at once. Instead, you have to click into each individual bulb and set the theme, and none of the bulbs are in sync with one another. It is a terrible user experience and looks terrible. If you’re looking for cheap smart RGB lights, the Feit RGB lights are pretty much the same and the app can do much more and the lights are way easier to control. I sent back the 20 lights I bought since they have no group smart functionality..MatadonVersion: 2.15.0（511）

Buggy when migrating from KasaI got an email about this app superseding the Kasa app so installed it only to see that my devices weren’t matched to the homes I had set up no way to move devices between homes in this new app. Naturally, I thought that I could simply remove them from Tapo and readd them to the proper home but this resulted in the devices being removed from the Kasa app too so now I get to spend my evening going around the house to manually readd them. The app is okay but lookout if you’re trying to migrate from Kasa like TP-Link is pushing people to do..VonsonVersion: 3.2.802

How come there are so many good reviews!!I am really surprised that there are so many positive reviews. I bought Tapo C310 and it stopped working within 6 months. I saw reviews did not drop and assumed may be this was a rare case. After an year of that first purchase, I bought C320WS and it is malfunctioning from the day one. It stops streaming within a few minutes. If I reboot, it streams for another few minutes before stopping. I had plenty of other security cameras from MI, YI, and they’ve been working for years. Unfortunately they do not produce outdoor cameras..SanmoyAppleVersion: 3.1.602

Unwanted feature in latest updateSince the latest update in Nov. 2020, keeping a camera stream on for 5 minutes shows a notification saying “You have viewed the live video for 5 minutes without any operation. Continue the viewing?” We used this as a baby monitor and now it’s useless since the stream cuts off after 5 minutes (requiring a click/touch). Why not include an option to disable this feature for those of us want to use our devices as a monitoring tool?.MESfamilyVersion: 2.2.34

Kasa is betterVisually Tapo is superior to the kasa cams but functionality Kasa has them beat. Currently running 2 kasa cams, kasa doorbell, and 1 Tapo c-120 outdoor cam. When logged in on Tapo I like to have all cams on a monitor. All my kasa cams give me consistent video feed that I don’t have to refresh to keep the live video. The Tapo cam I do and it’s very annoying. When I do refresh feed for Tapo it always ALWAYS never works so I have to close entire app and start over. Was excited to try Tapo but I’m returning that one for a Kasa outdoor cam..2ATactikaliVersion: 3.2.902

Macbook Air M1App is useless on a Macbook Air M1, it crashes within seconds. When it does load, if you click anything it automatically crashes and shuts down. Completely useless. Works well on iphone, but i want to be able to check in on a laptop. Frustrating..Shawn.munroVersion: 2.15.505

Crash on Mac M1Works on all IOS devices except Macbook pro m1, now crashes all the time..DriesdtlVersion: 2.15.0（511）

TapoThis App is Not good for live feed keep shutting down every 5 minutes I’m ending up cancel the monthly fee for every Tp link Camera I have wasted now I’m going for Wyze cam is way better cheaper only $49 with 2k.Misy21Version: 3.3.503

App removed day/night mode?I just bought this camera and I am unable to remove night mode like the manual says. My camera doesn’t work because of the night mode, and I need to turn it off but I can’t!.StephanieS35Version: 3.2.902

Terrible cameraHave 1 single camera used to monitor our child, it’s a daily use and daily occurrence that the camera is unable to load. Have ordered a replacement from a superior band. Will be happy the throw this in the trash..Kyd_manVersion: 3.2.901

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 3.3.503