TP-Link Tether Customer Service

TP-Link Tether Positive Reviews

App Has Its Limits CurrentlyI really like the features and functionality of being able to see devices, locating repeater feature, and several others. However, it doesn’t have / utilize “Face Id” and every time I login the app rejects my password, no matter what I do as far as retyyor changing, it rejects them and threatens to lock app for 10 mins. VERY FRUSTRATING! Please get these bugs fixed as soon as possible. Lastly, the TP-Link AX-3000 repeater has worked great so far during the past initial use of 2 weeks! It offers 2.4G & 5G at the same time and it looks like the equipment that links up pics the band it needs. As far as the installation, download this APP and follow instructions, just that EASY! I needed this product boost my WIFI signal from my home to my guest house that is approx. 40 ft. away from my garage which is the closest point to position repeater that has a 110vAC outlet. I get a full set of bars on 2.4G and 3 bars on 5G signal. No buffering on 2 TVs, 1 computer, and 2 cellphones while also allowing additional equipment in my main home to access this repeater. AGAIN, so far it is working perfectly! Just get a couple of the items I mentioned earlier and it will earn 5 stars. Current price is reasonable given the service expectations met..Captain America - SamVersion: 4.3.9

Better than some, needs better QAI may revise this later, as I'm new to TP_Link Tether. However, here on the 1st day, a "gotcha" emerges: I see _no_obvious_way_to_log_out_! This could be just annoying, but at a certain point, when I wanted to do something beyond logging in and looking around, it advised me that I'd reached Tether's limits, and I should go to the webpage, a link to which it helpfully provided. However, when I got to the webpage & attempted to log in, it informed me that my device allows only a single admin user at a time. Alright, so HOW DO I LOG OUT? Bit of a "gotcha", eh? The other thing that could use refinement is handling passwords. I would think this would be a prime UseCase for a router interface, deserving of easy visibilty, but apparently I am mistaken. I see no obvious way to manage passwords -- creation, updating, etc. My guess is that both of my complaints are trivial to the insiders who use it every day and programmed this tool. For those of us "outsiders", however, it occasions some head scratching. What do you say, guys, want to let the rest of us use the tool as easily as you do?.DC_DaleVersion: 3.8.0

Would be higher but been having too many new random problemsOriginally when I purchased my RE605X too boost my current speeds, overall connection, and latency issues it was night and day difference compared to without it. But the past few weeks I’ve been having terrible and I mean absolutely terrible if not worse connection issues than why I originally had purchased said product. The app is lack luster and doesn’t really have or give you many “advanced” and or extended list of options referring to making a network change, from when I first downloaded the app and even went online and logged into the router/extender using the IP address followed by admin Id and password I’ve noticed, “UpNp” and “DMZ” settings aren’t within the interface or options anymore, no port forwarding options, just generally no significant Wi-Fi options to actually help out my connection/latency issues just a dull interface with dns, dhcp and subnet mask/ip settings. 3/5 stars on a once self opinion biased 5/5 star device and app that once was helpful especially in comparison to price compared to its other rivaling company’s that produce the same product if not 10/10 better and significantly more options to help YOU WITH YOUR INTERNET EXPERIENCE..Jar headddVersion: 4.3.10

The buddy systemEverything has been working fine. I still haven’t binded my system because I am connected to the main house. I have a hardline approximately 150’ that tethers this box to our main provider. I had read that I could possibly end up shutting the main system down from its ability to provide a wifi signal. All the devices in the main house run off wifi so I’ve decided to leave well enough alone. It doesn’t seem to be losing its signal because twice now I lost it once because the main errored and again today. I had to unplug this end to reboot it. Other than that Spectrum ran a promotion a few years back giving a 2G network for 15 dollars to the senior citizens. Promised never to go up. The bill went up and we mentioned it. They said they needed the flyer to prove what they said. Periodically I notice a change in the address going from 2d to 1d. And we pay more money..68shanzterVersion: 4.3.10

Great for initial setup but lacking in network managementFirst, I really enjoy the router and the initial setup with this app. The setup was very easy—set up an account, network name, & password. For most things beyond that (including any “advanced” network setup), this app isn’t so great. For example, if you want to change the DNS settings or port-forwarding, that’s only through the web interface. This app is limited to seeing what’s connected, sharing your password, and rebooting the router. It’s good at doing that; I just wish the marketing about what the app is for was more clear. There are also some other minor issues that keep the app from functioning as intended. It only connected to my router locally the first time. Now it always connects to it as a “cloud device” and takes several seconds and network requests to load anything. It also hardly ever keeps my session, so I have to log in basically every time. Finally, sometimes it loses my session when I’m in the middle of rebooting the router so I need to wait on the router, login to the app, then connect to the router again. It’s not terrible but is basically always smoother to do through the web interface..CdustybkVersion: 3.1.14

Great price and easy setupOk let me start off by explaining my situation and why i got this. My room is the farthest away from the router as possibly could be, so my playstation would barely get anything and it would disconnect every 5-20min from the wifi. So i went to the store and got the wifi extender for $30… THIRTY DOLLARS! That was so cheap compared to the other things that were available. Its very budget friendly. I got home, plugged it in, and downloaded the app. From there it took less than 10 min to set it up. It was so easy. Perfect for a teenager like me. I’m writing this review after playing my play playstation for an hour or two. I had no connection issues whatsoever. If you need a wifi extender i HIGHLY recommend the AC750 wifi range extender. Like i said, this app is so easy to use and it is so simple to set up any device. Have a great day to anybody reading this.DarthMatt17Version: 3.7.0

Great app to remotely control a great router (Archer A7)This app, with auto-login, makes it incredibly easy to access every setting of your router as if you were on your hard-wired PC. TP-Link got it so right on both the app and the router. The Archer A7 is the first router I’d seen with “Mesh” technology. If you’re not familiar with this, it simply means that your 2.4GHz and 5GHz bands (signals) are “meshed” together and the router leaves it up to the client to decide which band it not only the fastest, but also for which band it is compatible. Meaning no more having to manually choose 2.4GHz for a device that requires that band. And the app lets you see which clients are connected to the 2.4 or 5GHz bands, plus gives you control to set up instantly disconnect a device that should not be connected or you no longer want connected, such as the “Guest” network, which also uses Mesh technology. Obviously, highly recommend the Archer A7 and this companion app..AperfectoolVersion: 3.3.16

If you updated & can’t access router without being on WiFi…I updated tether and after that I could only access router while on WiFi at home. I was frustrated and left a negative review. Upon further playing around in the app, I found, somewhere in the app (sorry, I can’t remember just where it was), a place to login to cloud service. I forgot my password, but clicked on “forgot password” and was emailed a link to reset password. I did this, and can now again access my router from anywhere. So the reason ppl can’t access their router away from the routers physical location and can access only on the system’s WiFi must be because we’re no longer logged in after the app update. I hope this helps others having this problem after updating their app. Shame on TPlink for forcing customers to go through all this..DonMichUPVersion: 3.8.59

AD7200 ~ TetherI don’t know why but this software forgets my white-list and waits until I reboot to recognize devices on 5 GHz. The ones constantly streaming don’t have a problem staying connected. 60 GHz doesn’t connect to any common device on the market (yet). My ISP or the AD7200 is dripping 2.4 GHz and unusable. It’s in a central location and not heated. This app doesn’t give you full access to the (other) things that matter; logs & white-list (Client List). Yes, PSK’s are crucial to security too and offer that control in-app now. Yes, the interface is easy to use. The ability to change each icon on your client list is helpful in remembering devices purpose. For full functionality, this app is not needed after setting up your hardware. Go to their website/router address instead. 我不知道为什么，但这个软件忘记了我的白名单并等到我重新启动才能识别 5 GHz 的设备。 那些不断流媒体的人保持连接没有问题。 60 GHz 尚未连接到市场上的任何常见设备。 我的 ISP 或 AD7200 下降到 2.4 GHz 并且无法使用。 它位于中心位置，不加热。 这个应用程序不会让您完全访问（其他）重要的事情； 日志和白名单（客户名单）。 是的，PSK 对安全性也至关重要，现在可以在应用程序内提供这种控制。 是的，该界面易于使用。 更改客户端列表中每个图标的能力有助于记住设备用途。 要获得完整功能，设置硬件后不需要此应用程序。 而是转到他们的网站/路由器地址。.Sir VingVersion: 3.6.2

Was great until it failed to login to routerUPDATE: The issues described in my original review were caused by a faulty firmware update. The newer firmware release resolved the issues and the app is fully functional again. I used the app successfully for three years until I updated the router firmware and am now blocked from logging into the router. I’ve tried 20-30 combinations of deleting and reinstalling the app, resetting the router to factory defaults, and checking the router configuration to make sure the settings weren’t blocking my access. No success. Support forums are filled with many posts from others who encountered the same problem and there’s no resolution. Fortunately I can still manage the router through the web interface but bummed I can no longer use the app. It was handy while it worked..SunnyInRocVersion: 4.2.23

Very usable and easy interfaceI don’t have a very complex setup but using this to connect to my FiOS router and 2 other ‘one mesh’ extenders has really worked out well for us. In particular what has helped me is that I can have the router automatically run security, ring doorbell, and other smart home devices on the 2.4 GHz channel and everything else on 5GHz channel. Now, to be fair, my old net gear setup up did the same thing but this software and user interface seems to make it easier for me so I have to say I’ve been impressed with TP-Link and the tether app. The VPN and port forwarding is very responsive and easy to control from tether app. I would like to see them have widgets for iOS in the future that let you check which devices are connecting and how much band width they are taking on the network..DiverDownskiVersion: 4.3.23

Good quality and connectionIf you run your WiFi off a WPS capable router, this is super easy to install. I have a Google WiFi router with no WPS button so it wasn’t easy to connect it at first. The instructions and app for this device also aren’t clear. I ended up using an Ethernet cable straight to the router and connecting with my WiFi settings on my phone and that got the app going. I had to reset the device once as well. I then realized that plugging this thing into a wall outlet means not being able to use the other outlet on that set. It’s too big and the plugs aren’t positioned so you can used both power outlets. Other than those things, it works great and fairly securely. If you just use your combo cable modem and router, with a wps button on it, this will connect super easily. That WPS link will allow things past your routers firewall though as it’s not as secure as others..Pjkennedy81Version: 3.4.23

Works well but needs workAs a parent of a 13-year-old, tech savvy teenager, I find this app to be useful with parental controls, however with technology changing constantly it needs to catch up. Devices are now coming with a standard setting which changes the MAC address for that device whenever connecting to a specific network. There isn’t a feature on this router to automatically detect a device of the same name, and merge it with a child profile which has downtime and limited time settings. There also isn’t a way to delete old devices that have been identified in the past, which causes there to be many devices of the same name showing as devices to add or delete from a child’s profile. This is quite confusing. There should also be a way to go into a specific device client connected, and see reports on the app of time spent online and browsing history..JaqcfpmiaVersion: 3.4.28

Works great, wishing for bandwidth use dataThis device works great. During Quarantine, my family of 6 has put a lot of pressure on the home network, sometimes running 5 Zoom meetings at a time on Comcast 300 Mb/s cable connection. The router has performed well. Setup was a breeze. Everything just works. I’m subtracting one star for a feature that this system really ought to have: better data on bandwidth data by device and cumulatively. I’m not a systems engineer, but in the past I’ve had to sleuth around the house trying to figure out which device is causing overall system bandwidth to lag. Why can’t this device more clearly report the instantaneous and time history of bandwidth use by each device. I note also that the readout of instantaneous bandwidth usage is not accurate; while on a Zoom call, the display often showed my use speed was 0 for my computer..Jose del PescadorVersion: 3.3.16

Seriously - ALMOST PERFECT!Just got my CR1900 and self-activation through my cable company (Mediacom) was #brilliantly simple and automatic - which made discovery and setup in the App very fluid and nearly painless! The only headaches I ran into were the constant log-outs and ins after making WiFi changes that didn't affect the SSID I was on to config them with. Maybe it's not possible to stay connected when a guest SSID is changed, but it's the perception of seeing the login routine over and over again that gets old. My suggestion is to have the App reconnect us transparently, as soon as the network is back up, and allow us to navigate the App and make locally-cached changes to other settings while it's logging us in behind the scenes. Also, I'm not seeing very many advanced options like speed testing, HomeCare or the ability to define a channel, width, or other advanced options many of us use to fine tune our signals. Maybe I've overlooked a setting like Parental Control, which I don't plan to use, but if these options ARE hidden there, that's more confusing than beneficial. Either way - GREAT JOB ON THE APP! It's amazing easier than the junk ARRIS forces on their Surfboard owners, and I can see that your developers care enough to listen and release regular updates to improve it..MattyLBVersion: 3.1.3

It just works...!Having left “Windows World“ a long time ago and having lived in “Mack world“ since then, anytime I have to cross back into non-Apple territory makes me anxious. I have been redoing and expanding my home network recently. For that purpose I bought the TP Link ArcherC2300, and although all the reviews that covered setting it up seemed to indicate a straightforward process, I was not really looking forward to it. However, this was truly a breeze. The TP Link app guides you through the process step-by-step, and the device actually does exactly what the app says it will do. So, I was up and running within two or three minutes of plug-in the devise into a power outlet, and this included the time it took to bind my phone to the router via Internet, which required creating a new login with their website. Great job TP Link!.NeuroproffVersion: 3.1.3

Functional but very SLOWI like this app. I wish it duplicated the web console ‘advanced’ features much more comprehensively. But it’s designed for inexperienced consumers, so I get it. The biggest issue I have, and the reason why I don’t expect to be using it unfortunately, is that compared to often-laggy web admin console, the lag in this app is actually significantly worse. I had really hoped for the opposite: that by removing the overhead of the web server processing on the router, the app would offer a more direct path to update settings in the router. But sadly no. In particular, every time I save a settings update, it displays a ‘waiting/loading’ popup spinner, which freezes-up and spins forever. The workaround is to close the Tether app from the app switcher, after each settings ‘save’, and then restart the app to continue changing other settings etc. But it’s a really, really, really annoying workaround!!...Tb2112Version: 3.3.16

Good parental controlTether is easy to set up and use. In general design is good that I can specify which device will or will not be allowed accessing wifi in specific hours. The downside is that the max “time limits” is 8 hours. My kids are teenagers. They have virtual learning during the day, then they need to do homework and play game after virtual learning. 8 hours max does not work. So I just set up internet allowed time. However there are multiple times my kids continue to play their games after the “internet allowed time”, and once I turn on “time limit” their game stop — I can tell bcz kids coming out of their room soon after allowed time is used. As such, I suggest to increase “time limits” from 8 to 16 or 24 hours so that users can choose from a wider limits..WT MDVersion: 3.4.28

The Website is a complete messWhile I do appreciate the solid WiFi performance, navigating the website is a nightmare. 100% nightmare. There’s nothing user friendly about it, changing payment methods isn’t easy at all. First you have to find the option, then you have to figure out if it saved the new method and then figure out how to use it to pay your bill. You get notifications that you have a bill but then interpreting the charges, let alone the total amount due then selecting your new payment method creates positively stroke inducing rage. It takes more time just figuring out all the technical jargon that doesn’t apply to you at all, than is necessary. I’ve considered switching back to normal providers just so I can interact with the user interface without my blood pressure rising by 30 points each time. PLEASE CREATE A USER FRIENDLY INTERFACE!!!.RedQuigsVersion: 4.1.11

Thrilled with accessibilityWhen my old router died, I Purchased a TP Link product, and have really enjoyed the ability to set up the router independently. I am totally blind, and use voice over, The screen reader for Apple products. The TP link router packaging included a card with temporary access ID and password, which I was able to place on my scanner and read with Kurzweil 1000. The set up through the Tether app was both very accessible and straightforward. I cannot seem to find a way to make smart connect work. Thank you so very much for including accessibility and your products from the ground up, it was a very pleasant surprise, and while I had some technical folks answer a few questions, it was a really wonderful experience to accomplish this task on my own..Brlrjc2bVersion: 3.4.23

Better than some but missing features the web page version hasIt’s really rather annoying that the router I own keeps pushing this app. If anything has changed connection wise, the web page changes to this you should use tether app and nothing else. Then the tether app can log into the device, but you can’t see information you are looking for, like what the current wan ip address is to see if it’s no longer configured properly. There are a bunch of other features that logging in through the local ip address in a web page has, that the app either doesn’t or has buried in a different location. Of course the “use tether” web page presents it like tether will have more features than logging in through a web browser, that just isn’t the case at all and is quite the opposite..JB999111Version: 4.1.34

Pretty SolidI just got this router about a week ago now and it’s been pretty solid. I got it to replace the network router my ISP provided cause it kept dropping signal when I’d play my games and I just got tired of it. Me and my son use a lot of network when he play his ps4 and I play my PS5. Since I have gotten it my signal haven’t dropped once and I love the extra parental control it come with. Also love the reports it give weekly, though I wish it were a little more detailed (I just want to know every little detail about my network), they still provided a lot of valuable information about my network. I will comeback and give an update after a while of using it.CHARGERNATION2.0Version: 3.8.63

Easy and it works well.My expensive big router failed after it was shocked by a few rapid on off power failures. The rest of the system was working after some careful analysis. Located a C-7 at my local Home Depot picked it up and went home to install it. Downloaded the app onto my phone. Went through the setup procedure and bingo I was on my new WiFi network. There were a few small glitches, but easy to understand and move forward. In the end got all my devices working really well. Used both 2.4 and 5.0 channels with out a problem. The C-7 cost one third the router it replaced. Works very well maybe better than before. It is a modern design with up to date features that are uncomplicated and straight forward. Very good product..T. SchneeVersion: 3.3.33

Wifi for the dummy’sSo I sent my son to the store to buy a new WiFi router. He came home with this monstrosity of a thing. Said look mom you can set it up from an app on your phone. As I have no actual plugged in computer in my home anymore. I was very skeptical but plugged it all in and downloaded the app. Super easy! I had it up and running in five minutes. You can see every device connected to your internet. Love that I can turn off the WiFi to my kids individual devices, I do it just for fun now ;) wish I had this when they were younger and grounded from using the internet... ohhh and my WiFi now works all the way down my street, my man child son may have over done it in man fashion but we are up and running again!.Snicker2marieVersion: 2.13.15

RE650 First TP-Link and it did not dissapointI have always used D-Link for extenders and Huawei for routers. I never considered TP link before my RE650, and when I did buy it, it stepped up to my challenge. It provided dual channels (2.4 & 5Ghz) with ease. I put it under-load as I shifted more and more device to it to stress test it. In total I used 23 devices all connected at the same time and it went through them with no hiccups. I touched the device to see if it started to heat and it was normal temperature. I like how the app made it easy to set up and connect both dual channels like it was a game of candy crash. The app also always me to monitor all devices connected to RE650 and also my Host router through the discover function. I can rename devices so I know which is which in the app and I can disable or block devices connection with a button press. It shows me connections separate for 2.4 and 5Ghz which is nice. I also can configure the LED on its face to on, off or on & off as per a time of the day schedule. All in all I loved the device and the app and now I am a fan of TP-Link. Highly recommend their devices and app..Mero4everVersion: 3.4.8

EmpoweringThis is was truly wonderful! I have never had setting up WiFi be so incredibly easy! No spectrum rep, no help from parents! It was so easy my fiancé who knows nothing about electronics was able to set it up with me! We just plugged our modem and routers in and followed the instructions! This app isn’t getting enough hype! Thank you TP for making my fiancé and I’s life so easy! Amazing app! I also love that I can control who is on the wifi, which device gets connection precedence, and even turn on game acceleration through your TP link GX90 while other things are going on in the house and we still don’t lose connection! Truly wonderful!.MoretaconquerorVersion: 3.8.0

It’s nice but has some bugs…I’ll start by saying I’ve been using this app for a few years now and it’s been fine. Not amazing or like revolutionary, but sufficient. I just hopped on to do a network reboot and realized I hadn’t set up new device connection alerts or known device connection alerts. All seemed to go well as I set up different alerts for a few devices, until I left the app, went to another app and then returned to the Tether app. Now all devices in the alert list show as an asterisk. If one of them disconnects or connects, I get an alert for that device. That’s great - but in the list itself, if I wanted to modify any device, I’ll never know which device I’m actually modifying because it doesn’t show the MAC address either. Maybe fix that?.Ten18creativeVersion: 3.8.0

Not as bad as everyone makes it soundI haven't had a single technical issue with this app so far. It does everything it's supposed to do without giving me any problems. Maybe I have a newer version than the people who already posted a review for the app? However, like everyone says, it doesn't have a whole lot of features. But I think that's how it was intentionally designed. They clearly advertise what the app can do... So they are aware of its capabilities. I think it was intended to be a simple app with some basic features and a user friendly interface. Not necessarily a replacement for the router's built in settings page that you get to from a browser..Vital_clutchVersion: 2.11.1

Very FrustratingFor the most part the app is easy to use and self explanatory. However, I am unable to manage clients because the app continually says “no clients” when we have active devices running on the wifi (macbook, playstations etc.). If it does generate the list of clients I have about 5 second before it “times out” or it will say it “can’t connect” giving me an option to Cancel or Retry which send me right back to my router device. A constant vicious circle. I am extremely frustrated because I want to label devices to do parental controls which, BTW, is the same type of Limbo. I have power-cycled my modem and router as well as deleted and reinstalled the app. I am just stunned that the app is not working at top notch..BrandaylaVersion: 3.7.0

Sweet VengenceDidn’t realize how much I’d love this app and router until i went through a breakup. My ex girlfriend claimed all my stuff in the house was hers thru “shared ownership” and decided to keep my thousands of dollars of electronics i bought us though the years while she blew her money on concerts and weed. Once i realized i could control the router remotely via this app, i can now lock out every device on the network from anywhere i please including the 3000 dollar gaming pc i built shes using, and the 500 dollar tv. God i love technology. 10/10 thank you tp link would recommend. Keep this installed and enable remote access if your relationship is on thin ice!.Leet haxor manVersion: 3.4.21

Slickest wireless network setup I've ever done!I installed version 2.11.1 just 9 hours after the most recent update was available and it worked great! Setup for my new Archer C1200 was really fast and simple (for me). Sharing the password with family members automatically (with approval) worked nicely. I only have one suggestion for a future update, and it's really a minor thing. It would be great if you could register for the cloud services through the app instead of needing to open a browser and do it via the website. But that's not a big deal - I'm very satisfied and glad I used this app to setup my new wireless router..Dave.HolmesVersion: 2.11.1

Best router for my Verizon FiosI'm only giving 4 stars because they should offer the security and parental control etc for free not as paid subscription. Nevertheless I does a very good job. To my surprise I had a seamless and smooth transition from the original Fios router G3100 I downloaded the app and followed the steps in less then 10 minutes I had all up and running. Hint to avoid having to change on all smart devices and smartvs to the new network what you do is put the same network name and password at least for the 2.4ghz so automatically they will reach the "same network" but coming from your new router. You're welcome !.DropêVersion: 4.3.10

Easy setup and device works greatMy only snag was that I bought this from Target and I guess someone had returned it so when I tried the initial setup, I had to use the Reset feature to new a brandnew setup. Luckily I realized the problem straight away so it only took me a total of 20-30 min altogether to get everything setup. I had a previous TPLink account, so that part was faster. So if setting up new TP link account maybe add 5-10 min… speeds are great I think its good for adding wifi for extended family (for example I set this one up at my mother in laws house to fix her “dead spots”)..Pdx345677Version: 3.5.3

Ok app when it worksLike some have said, my Archer C9 router will be working perfectly fine. The issue is that it seems like every few days (or every week or so), connectivity to this app, and the local website for that matter, will not work. You will still have internet at your place, you just can't manage it. The only way to remedy this is to reboot the router (short network outage) to regain access. I have made sure I was on the latest firmware and the issue still persists. Again, I love the router and everything about it, but something like this happening constantly is a turn off when thinking of when I want to upgrade routers in the future if it doesn't get fixed..WrightOne86Version: 2.11.1

Great Capabilities, Difficult to useI really like the design and layout of this app, but don’t know why it seems to be constantly resetting or refreshing, losing any progress I made while I am trying to change a setting or view a report, I get sent back to the beginning again, to try to navigate to the setting I was trying to edit again. Each step seems to take a while to load as well. This happens even more from my browser based attempts to edit settings, so perhaps this all doesn’t have to do with the app itself, but the software running on the router, or relayed through the tp-link website and interface..EzraEngleVersion: 3.7.0

Needs a bit of work to be almost perfectManual configuration would be a great feature. Otherwise, love it!.AsifandAppleVersion: 3.3.5

New setupTo early to tell but setup went well..BTB2019.,?!'Version: 4.4.25

Wonderfully simple setupSet up the whole system was a breeze compared to a competitor’s that I have had to replace after a short time..Dissapointed in ABVersion: 3.1.3

Range extenderWorks great.Gazza1970!Version: 4.4.25

OK brotherMe to expectations.Sstat1948Version: 4.4.25

Works greatEverything is well thought out, except the extender( RE550)covers two wall sockets, only a very thin plug will fit underneath. The prong should have been made lower. Otherwise nice product, nice app!.MaccmderVersion: 4.4.25

UsefulWow I am not very familiar with TP Link however after purchasing several devices I do adore the utility the company offers. I really really love my super tiny personal wifi transmitter and after purchasing a couple Archer routers I am onboard with the utility of TP Link. I will also be opting into the smart switches and outlets also..Medium DreVersion: 4.4.25

GreatVery good device very handy.Lucky 416 1876Version: 4.4.25

Working greatWorks great and easy to setup via the app.Allison BayleeVersion: 4.4.25

GoodEasy to do Worked first time.T77eVersion: 4.4.25

Love this company and their trusted productsIt’s so fast and easy to use. I recommend to anyone looking for actual online security from your router..Jenny JamesVersion: 4.4.25

Fast and easy to connectIt was the easiest set up on a router I have ever had..Curling nutVersion: 4.4.25

Good devices, good software tooGood devices, good software too.Kingdom. ToVersion: 4.4.25

Tether app is next generation level crazy !Amazing mobile app 12/10.AJT_18Version: 4.4.25

AX55Great router!!.BrunebruneVersion: 4.4.25

Setup Wi-Fi ExtenderBought 2 Wifi Extender before, was not able to set them up did not work for me. Just bought, This TP-Link Mesh Wi-Fi Extender AC-1900 Dual Band RE550. Used the Tether APP on my Cell, it worked the first shot, thank you so much!!!.WIFI EXTENDER SETUPVersion: 4.4.25

Very goodI am very happy with this new update and I appreciate the tp-link routers.Robertvachon1956Version: 4.4.25

Good service and set-up!Thanks for the help setting up my router! Was quick and painless..MarsagainzzzzVersion: 4.4.25

GreatGreat unit works well does the job a+++++.MtopasVersion: 4.4.25

Easy to set upVery easy to follow instructions.MarcusVersusVersion: 4.4.25

L’ouvertureExcellent produit..Dlanor 65Version: 4.4.25

Easy and amazingBy far best router I've ever owned :).Deandean5Version: 4.4.25

App,Merci j'apprécie beaucoup ..Marcel@#$Version: 4.4.25

Very easy to use!Fast and easy set up! Easy to use!.Crosier988Version: 4.4.25

Excelent produitWifi 6E tres rapide et fiable.JeepcoorsVersion: 4.4.3

First timerWill be first time using this app and router.Flying FazzorVersion: 4.4.25

Easy setupTook about 5 min to setup and added the extra range I need to setup my wireless cameras.FundyfarmerVersion: 4.4.25

HorairesIl serait intéressant d’avoir la possibilité de bloquer avec un horaire ( soir d’école). À partir de l’application..Chef$&Version: 4.4.3

Super EasyUsed the app. Setup was a snap. No problem for a novice like me!.MikealanshowVersion: 4.4.3

EasyEasier than I was expecting.EyesomanVersion: 4.4.3

Really easy!Easy to work with, helps me manage my fairly complex home network.HalViking1Version: 4.4.3

SetupVery easy setup.EmpiregalaVersion: 4.4.3

TP Link TetherGreat software for a home network. Simple basic functions at the top level to monitor the network. Access to more sophisticated configuration options. Best Router software that I have ever had...Userid1985Version: 4.4.3

Loving itWorks really well good wifi connection.MrTomatoNoobVersion: 4.4.3

CommentaireJ’ai eu beaucoup de difficulté à me connecter mais je crois que maintenant j’ai bien compris avec beaucoup de patience.Guy.louVersion: 4.4.3

Great valueEasy to set up and use..! The apps is also great..Paul P2006Version: 4.4.3

Super easyVery easy set up. Easy to follow.TatatshfjfVersion: 4.4.3

Works greatBeen using this for years and hasn’t disappointed me yet..NT70Version: 4.3.25

Great applicationAwesome router and a great app to go with it..MacgodVersion: 4.3.25

Really usefulLove being able to control my wifi, router, and the lights on the router. I can actually sleep at night. And it’s so damn bright I can use it as an alarm!.Los Pollos ChiquitasVersion: 4.3.25

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 4.4.25

TP-Link Tether Negative Reviews

Still tryingI’m still trying to make the RE505X extender function. All the indications through the Tether app say it’s connected except for one thing. There’s a red dot on the main Netwerk icon when I first connect to the extender. Whenever I try to use the extended networks, I am told it is not connected to the Internet. My main router is a Netgear AC 1900 and I can connect to it from a distance away and get Internet so the blockage is with the Tether app controlled IP link extender. I get occasional emails asking me if I followed the advice of the last email. I have it but there’s no change in the operation of the extender. And then a few days later I’ll get another email asking me if I’ve done what was asked in the last email. The last email was asking if I had followed the advice of the last email. So far this is an unbroken chain. I never get advice or suggestions on how to make this thing work. I’m only asked if I followed the advice. I definitely would not recommend anything that requires the Tether app..LikerollingstoneVersion: 4.1.11

The whole get your information at all cost again.Had my fill with this shenanigans. The constant update app require account and then remove update and not require account and pull the same thing again. I am tired of the circles they keep going in trying to get everyone to create an account. Normally you are forced to when you buy their mesh system but with other systems that came before it, one should still be able to manage it. So why should I create an account for something I could manage for years with the app with no account on my own local network in my own home? Do you pay my internet bill to monitor my traffic and get advertising data? This B.S. to try and bundle stuff to sell you why also uploading telemetry and other data to their services about you won’t happen here. Will go out and pull the trigger on the Asus that will hold me over to proper Wi-Fi 7s coming out. But make no mistake, it’s the end of tp-link for me. Scummy practices like this is flat out annoying..IDMprorRaNNVersion: 4.0.5

Has gotten worse with every update!!Every update that comes through for the App and for the firmware on my router has made more and more connection issues!! Router isn’t even that old and is giving me half the speeds it gave before the last app update and firmware update!! Overpriced garbage router!! Won’t ever waste money on a TP link product with the amount of issues I have had over the less then 2 years of owning this product! Non stop connection issues, terrible wifi antennas inside especially the 2.4ghz channel which is almost useless to even use, weak signal after the last few updates on both of my 5ghz channels, even wired connection issues on my PS5 with Cat 8 cables!! Was sold a dream with this router that has more then failed to live up to its expectations of being an amazing gaming router and turned out to be the opposite producing lag issues during game play! Very inconsistent bandwidth! ISP shows full signal coming to my modem but is lost in translation after my modem!.Timmis402Version: 4.2.42

Parental Controls doesn’t work rightI’d like to see a way to add a bulk list of blocked websites to the parental control profiles (instead of one by one) and to be able to add new devices to those profiles after they have been initially created. I created a profile in parental controls w/2 devices. When I tried to add more devices to that profile, I was not able to. All the devices were selected, not allowing me to unselect any of them. I figured I’d add them all, then remove the devices not intended for that profile. But when I tapped done, NONE of the devices were added to the profile, even though they were all selected. Having 4 children, constantly online due to school, homework and socializing, it’s very important to be able to block many unsuitable sites on their devices and those of friends who come by. It’s not useful to have to create a new profile for each new devices. Especially when that profile includes over 20 blocked websites. Please fix this problem. Thanks..SoccyRVersion: 3.4.26

Terrible integration with iPad!!!When I am on my home network, I use my iPad for all of my networking activities. I, like many iPad users, have a keyboard/touchpad case that allows my iPad to be used like a laptop with the iPad positioned in a landscape (widescreen) position. Since iOS 13, the iPad allowed the use of Bluetooth mice and keyboards in an effort to allow users the option to use as a laptop. I find it truly shocking that TP-Link, a company that presents themselves and their products as being for the home networking user, has failed to integrate their flagship app to be used on iPads with keyboard/touchpad cases without having to awkwardly turn sideways with the keyboard positioned vertically to use! What a disappointment! After all the work done to build this app, why would they not put in the minimal additional effort to allow that functionality that would benefit so many of their users?.Daddy (Main)Version: 3.4.28

Tether v 3.3.14 Update to 3.3.16Update #2: iPad version 3.3.37 still requires a cloud account. Lose two ⭐️s. 👎 Update: TP-Link updated the app and made cloud account registration optional again. 👍 ⚠️ On startup you will see the cloud account login screen. 👎 Select “Sign Up” and on the sign-up page select “Skip.” The app will then operate as it did before v 3.3.14. Revising rating from 1 to 4. Lose a ⭐️ for unclear startup page. The cloud account requirement in Tether v 3.3.14 is unwelcome and has no purpose other than for marketing. To Apple: require that TP-Link either make its cloud registration voluntary, as in earlier versions, or provide Sign On With Apple. Update #3 Well we’re back to this again. With the update to 4.0.5 someone forgot to put the “Skip” control on the sign-up page. 👎 Lose another ⭐️ for continuing to try and force consumers to enroll in a cloud account in order to manage a small local network..Unc-RaVersion: 4.0.5

Extremely basic app, good for non-tech peopleThe app is helpful for people who do not come from a tech background. Tether makes it extremely easy for the mass to manage their router setup and network access management via a decent UI. The diagnostic feature helps identify whether the ISP is the problem or the particles device is having problems accessing internet. What I particularly was looking for is in-depth diagnostics which would tell how much of network bandwidth is being used by each client. This is particularly useful in situations where you struggle to identify which device out of 10 connected is hogging the bandwidth. Overall worth of this in my opinion is 2/5 stars. That does not mean it is not useful. For most folks it will be a pleasant way of managing the router and access. But I anticipate much more features to be exposed through this..Dpat007Version: 3.2.5

App is Buggy, limited features, frequent crashesHomeshield can only be setup through the app, but it’s very buggy. Constantly crashes when attempting to view reports. Device monitoring is limited and shows inaccurate data, doesn’t actually show top visited sites or accurate online time for most days. Usage time is usually off as a result so good luck limiting network access for kids or whatever. Almost no functionality for configuring Wi-Fi settings from the app, requires you to setup most features via a desktop web interface. Device names are often missing or inaccurate making it difficult to identify connected devices, there should be an option to label devices or rename device names associated with MAC addresses. This is also a problem in the desktop web ui too. Setting up the router was actually very time consuming via the app with a lot of false starts. Also no dark mode, so be prepared for your eyes to be blinded at night. I probably wouldn’t bother with the app, just use the desktop local web ui to setup and manage the router. TPLink Router seems good though. Wish the app was modernized and more feature rich..K3vinmartinVersion: 3.5.3

Parental Controls Not WorkingI bought a specific TP-Link router times 3 to have control over my children’s screen time at the touch of my phone. Everything worked great for a couple months until last update when parental controls went kaput. I have spend nearly $600 to have this control and be a responsible parent. I have turned the bug in multiple times and was not helped once. The answer from the tech support is find a phone that didn’t update and use it until we can release a bug fix. Well no dice. On iPhone 11 Pro Max, iPhone XR, iPhone 7 Plus, and iPhone 6S the same bug exists. You can hit the up address directly and access parental controls that way but that is cumbersome, time consuming, and not at the touch of an app. If on Apple devices and wanting to use parental controls, don’t bother with this app..Biker judgeVersion: 3.4.41

App always gets timed out before finishingThe app always has a “timed out” error message during the setup process. It find the router through Bluetooth, but once you select it, the app eventually times out on every attempt. I had to set my router up using the Ethernet method because I couldn’t get the app to work. Once inside the browser based setup, the password that I set for the device had been changed by the app, so you can’t use the default password to get in. All of the network Wi-Fi bands will still have the default password until they are changed manually in the browser interface. This app is worthless, so I plan to delete it immediately. Buyers should just make sure that they have a laptop with an Ethernet port and an Ethernet cable nearby, as the app is useless and will just waste their time..Mr. WillcottVersion: 3.8.0

Needs landscape mode and advanced settingsI am configuring my wifi using a spreadsheet of all of my MAC addresses, another spreadsheet with a wifi signal heat map of locations all around my house, and the TP-Link Tether app. However, I am doing so on an iPad Pro with a smart keyboard attached, in landscape mode. This app only runs in portrait mode, which is sideways from my keyboard. This is unacceptable. Also, where are the advanced settings? Since this is the only way to administer the device without performing web browser voodoo, this device threatens the security of my primary router by not allowing me to enable MAC address filtering. I just don’t understand how this thoughtless app landed in the App Store and on my device without more careful consideration of your responsibilities. I will most likely have to give up on this device and return it..Please-enter-a-nicknameVersion: 4.2.4

Struggles to recognize its own deviceDifference between your Tether app and TP Link passwords? Stupid instructions telling me to reset the router to reset pw and oops, now no internet. Where to go back to my chosen pw... all this to try to measure the wifi speed of the router since it must be throttling down my Comcast new modem speed by 1/4!. A 400 speed plan gets me 100 download speed on your pretty new router. And customer support...where are you? NO INTERNET FOR YOUR FREAKING ONLINE CHAT SO SHUT UP ABOUT IT. Pick up the call. OLDER Ah, you don’t know if tether supports a tp-link router I had it linked to before? Just because I had to reset it up? So now the message is it is an unknown device it might not work with it? Can’t your software play nice with your own HW router for crying out loud?.PhoneToolsFanVersion: 3.8.61

Dumb as a brickEvery update the app and the router interface becomes more & more dumbed down. I used to be able to manage network devices down to the minute and choose the time my kids’ devices shut down for the night. Now, I can only choose hour increments. There is also no longer an option to choose what bandwidth and amount of data to assign to particular devices. It’s either a priority device or not - on or off. It’s completely bricked this router for my needs and I’m disgusted with how dumbed down they’ve made it. I’ll never buy another TP-Link device after using this one for a couple years and it becoming worse over time. I highly recommend buying a gaming router such as Netgear if you have any network knowledge whatsoever. This one is for morons..Panda0802Version: 4.0.7

Limited functionality makes this fairly uselessI work in the tech industry, but I can’t figure out a solid use case for this for network insight, usage, advanced functionality configuration or security. Only thing that is cool after the easy setup is When it informs you that a new device joined the network, but it doesn’t, gives you any other information for any insight and no ability to rename the device by clicking on the notification, so you have to track it down the long way. It is a good app for novices to use for initial setup, which is understandable. Logging directly into the router itself in a browser gives you much more useful functionality and information..909853562Version: 4.1.5

Why changing MAC addresses???Okay, the app is relatively decent, if you're too lazy to do the paring using WPS, that works better than the app. Other than that, it usually can't find its own device on the network if you aren't connected to the extended network of the extender. What the heck are you looking for TP-Link? Another part of the review is more towards extenders, RE380D particularly, with the latest firmware that's still not working. Okay, why the heck you're changing devices MAC address? That confuses router's DHCP and forces it to unnecessary issue new IP address that's already issued, but because of changed MAC that's new device. So instead of moving between networks without even notice it, you're on new IP address and that's not good. At least add control in Networking part "Don't change MAC address of connected devices", if anyone really wants to reserve 2 IP addresses on router's DHCP for the same device. Or whatever crazy scenario anyone wants to do with extender, not the router itself. Firmware update TP-Link, ASAP. You don't need a fancy app that doesn't support everything as web interface of the extender. Totally useless app. Better spend time and money on the firmware that works, that on fancy, unnecessary app..Peky_69Version: 3.0.12

Why does this latest version require a TP-Link account?No complaints with previous versions but this latest version unnecessarily requires signing up for an account to use it. Is that a “bug fix” or is it a “stability improvement”? Guess I won’t be using this app anymore until they remove this useless requirement..StealthUnicornVersion: 3.3.14

BrokenDoesn't seem to block clients anymore. As reported by others, has trouble connecting to routers, having to try logging in several times before it will allow access. Try getting the current functionality to work better before trying to add new features..Stile4Version: 3.1.3

Used to work good..Ever since my last update I can not connect to my device at all.. Might as well buy a different device now with a different brand beings I can’t use the app for it to control anything...Dee897Version: 3.4.26

Impossible to connectSince the last update, the application can no longer connect and the loading spins indefinitely without being able to connect. I uninstalled and reinstalled the app but it still doesn't work..PoonaiVersion: 3.4.24

If it ain’t broke, don’t fix itLatest update promised bug fixes. Unfortunately what they meant by bug fixes is to drop support for various devices that used to work prior to update and route you over to the website which appears to be broken..Been misledVersion: 3.4.24

Forcing you to registerTo use my own device I have to register. What a cheap move..RafxmossVersion: 3.3.16

Worst appIt has no parental controls that actually work! Block means nothing. It is a nightmare to manage the network when it does not do what it is saying it is supposed to do. I tried the pro, no difference, i refuse to pay for basic functionality. Not worth it, it was a waste of money. They used to have much better software, all the new ones are junk. Time to switch to another brand..Professor ZKVersion: 3.7.0

Slow speed relayOnly getting 1/4-1/2 speed or less from main modem. This is a small house. Kind of useless. Rarely use it as main modem provides me with better results at a distance. This was supposed to boost or give me access to same speed as main modem. Have reset a number of times always same results..GrimJack45Version: 3.3.16

Account required?I purchased a Mesh Wi-Fi Extender and went to set it up so I could access my network throughout my house but I open the app and cannot do anything without an account. Why is it necessary to have an account to implement a device into my local network? I know that D-Link product equivalents do not require accounts. I'll be exchanging this for a D-Link this evening..CanibeanartistVersion: 4.4.25

No dark theme + SubscriptionsI have to pay for certain features after paying for a wifi router in the first place, and yet on top of that, has no dark theme so my eyes don’t have to put up with the suffering late at night. Very bare minimum….EverettP0456Version: 4.4.25

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