Xbox Family Settings Customer Service

Xbox Family Settings Positive Reviews

Great App w/ Minor IssuesThis app is great for managing and moderating all of my children's game time. Rather than having to constantly watch the clock to see how long they have been playing, on top of them constantly bugging their mom and I to play, I am able to set specific times they're allowed to play and for how long. Now that the app will moderate their time for me by forcing them off after two hours, etc. I can just let them get on the Xbox whenever they want and know that they won't be on ALL day. Yep only complaint I have is that when you add extra time, it doesn't seem to add the time correctly for some reason. It seems like sometimes it doesn't add whatever time they still had left to the extra time that I added. It just simply gives them an hour etc. Otherwise, this app is amazing and my wife and I use it regularly now..Itz Alpha WolfVersion: 1.2.1

It used to be better.Been using this for like 2 years now but the reported times very recently(like the last month or last three weeks) it has not been accurate in the reported times and it will not allow me to add time for my siblings as it should. Like I would add an hour or two for extra screen time and it won’t allow them that extra time..Battlelord3477Version: 2024.6.21

Pretty goodThe app is pretty good. The whole child content restriction system for Microsoft/Xbox is a little clunky and difficult to navigate, but once you have it setup, the app is decently simple. I have only two complaints (both of which have more to do with the overall system than the app itself): 1. There doesn’t seem to be a way to turn off email notifications for more screen time requests. I’ve searched and it looks like there use to be a way, but not anymore. I’d like to get notifications through the app only and not to my email. 2. There isn’t a way to pause, reduce, or remove screen time that’s given manually, i.e, not scheduled - I think Microsoft calls this type of time “exceptions”. You can only pause, reduce, or remove scheduled time. I’d like to be able to do that for manually given time..BrycewaiteVersion: 2023.11.16

Great app. One suggestionI just discovered this app about a week ago and am really liking it. I’ve only used it a few days, but one suggestion I have is it would be great if a custom screen time extension when adding more time. I’m still trying to figure out how to pause the time for them. For example, if I let my son play for 4 hours in a day and I called him to come to dinner before the 4 hour time limit is up, the counter continues to count on. And if the time expires while we’re eating dinner then I need to add more time manually afterwards. Maybe there is a way around this (do you have to turn the Xbox off?), but I haven’t figured it out yet..ZarrikoVersion: 2024.6.21

Possibly the worst app for monterization and websiteThe app is SCUFFED. You can barely do anything you need to do, you can’t monetize content barely for a child, they released a new feature for educational monitoring but it’s for WINDOWS MICROSOFT EDGE AND NOT THE XBOX (Which you can only see this feature on the website). which is the one that is highly needed, somehow my settings get reset, can’t chat with friends in game chat, etc. then removing screen time takes forever and the adding time is so horrible, you add time yet it barely registers to the Xbox, that’s also the main issue nothing REGISTERS. I suggest add features to block apps, since kids are allowed to get on Microsoft edge and you cant remove it nor block it..EatfearVersion: 2023.12.14

Useless!!All I want to know is what’s the point of family safety and screen time if my child doesn’t sign into his Xbox account, it works on computer but on Xbox he can watch or play on it still! That makes no sense at all! Y'all don’t know that this can happen! I go through all the settings and adding a schedule and come to find out he can still use his Xbox without signing into his account! He learned that by mistake! I’m totally taken by this! Like I said USELESS! I may as well take all the efforts I put into this app and delete it! Make parents look crazy! Either find a way to stop this, make them sign in to use or your app is ,,,,,,USELESS! Did I mention, USELESS!!!!!!!!!.Karma ComesVersion: 2023.11.16

Works Like It Should!Growing up as a kid I played games a lot (My wife and I still do as well as with our son)…but I also got out and played with friends physically IRL and did other activities that taught me life skills. Nowadays you almost have to force kids outside and lock the door. All in all the app does what it was designed to do and helps limit these digital needle users. Just need to add the app limiter to the family app itself so you don’t have to go online to edit times for individual apps. Then this will be the perfect digital methadone!.Kenny Kenny KennyVersion: 1.5

Great app for managing screen timeThis app has made great improvements. It can manage time across Xbox and Microsoft devices. Child access settings are now all included in the app in one place. It’s easy to add or stop time without adjusting overall settings. You can now check balance, add money and see purchases in the app. The multiple time blocks option is great, and this format is much easier to use than the website..Stearns3Version: 1.8

Was greatWe all know how apps work. They come out with an app with a few bugs, they’ve been fixed but than after awhile they decide to do some changes and then issues start to occur. At this point, all the settings work superb except the biggest issue is you cannot see how long your child has played for, even though you know they played for “x amount” of time. For months now, my children show 0 hours out of scheduled time. So now how are we supposed to really know the time line on how long they’ve played?.JustCallMeChristopherVersion: 2022.11.2

Not GreatIn theory, it’s a great app. My son just got into playing things like Madden and FIFA on my XSX. He has had a Switch for a couple years and the parental settings app on that is flawless and responsive with updating time added and time limited. How is Nintendo beating Microsoft at software? The Xbox Family app constantly flubs how much time he has been playing - not cutting him off when it should or conversely, not allowing him time when it should. It is infuriating..Jhelms28Version: 2022.11

Time tracking issuesI’ve used this app for a couple years and it’s been great. It helps me make sure that my son doesn’t play all afternoon and it gives me confidence that he can play online safely. However, recently, it’s had trouble tracking his online time. It’s been missing time more and more frequently, sometimes off by half an hour to an hour! For example, I set my son’s time for 2 hours today, and he’s been on for 2 hours, but the app says he’s only been playing for just over an hour. Please help!!!.Jacob and KimVersion: 1.9

I like it, but it could be betterThis app is great. I can schedule a time for my kid to be on everyday and not have to worry about him being on all day. I can add time when I want, but if I accidentally give too much extra time, there is no way to adjust it. I lose the ability to pause his time or block it. If I could do that, I could give five stars..MxKrisVersion: 2022.11.2

No sound notificationOverall, it is a great and convenient app. However, it does not have a sound notification. Which leads me to incessantly get text messages from my 13-year-old asking for more screen time. And let me tell you, he sends a text often times right as he has requested the time. And those happen to be the times that I see the banner notification. Ugh. Again, convenient but needs a sound notification..VoraciousVVersion: 1.5

Great family controlsThis time control settings are nailed on. I have all consoles and this is clearly the best implementation. Controls screen time and content. Also actually keeps kids from seeing GTA ads when they are 5 (unlike PlayStation) Nintendo for being a kids console actually has rubbish time management controls. This app is the leader.D3thm0nk3yVersion: 20220204.220204.1

The BestOf all of the platforms that we use in our home - iOS, Switch, PlayStation and Xbox, it’s Microsoft who wins my vote for best parental control experience, hands down. I especially like the ability to quickly respond to the push notifications when my kids ask for more time. It’s all very well thought out. We’ll done 👏.ChadequateVersion: 1.9

Perfectly implemented.I play games with my son often and this lets me control exactly what he can and can’t play on the fly all from my phone. If he ever wants to play something he doesn’t already have permission to play I can just allow it from a notification sent directly to my phone from the Xbox it’s great..EverynameisrakenhelpVersion: 20220204.220204.1

Broken no longerUPDATED - This appears to be fixed. ORIGINAL - Doesn’t allow adding a child account. Crashes every time. Unusable as it doesn’t support the entire reason to have the app in the first place. Probably has to do with the newest iOS update, but don’t they test their app in advance?.Msumatt13Version: 2023.08.31

One of The Best Product Turn AroundsThe parental controls where abysmal about 2 years ago. But since then, it has become the most useful tool for the over tasked parent. Managing 3 kids is tough enough without needing to monitor how much screen time kids have. This tool puts that burden to rest..RashadriveraVersion: 20220204.220204.1

Improvement over older app butI mostly use the app for screen time settings, sim finding adding more time for family members doesn’t work on the console, I have to update the allowed time to play then change it back the next day..EmanDevVersion: 2023.05.2

Concept is great, meh on executionBeing able to monitor my kids and take and extend time from them is great but doing so does not work in real time taking sometimes hours for the app to update on time used or for my approved request from my kids to take effect. Hopfully just bugs that will be worked out over time. But overall content with the app.Leeeeeeeeeroyyyyy jenkinsVersion: 2022.11.2

Minor Issues make it unusableI have had issues with the time range feature forever now. Have submitted feedback twice with no responses. The issue is, the time is exactly 33 minutes ahead of what is set. Also, it’s irritating that it only functions in intervals of 30 minutes. Would be much more useful to set an exact time..PhilliywillyVersion: 20220429.220517.6

Gaps in allowing timeThe app has been great as far as parental controls,however there have been multiple occasions where I tried to add screen time for my child and it never updated to his account. I had to unlock more time from the Xbox itself..Anonymous472718Version: 2022.11.2

Should be combined with Microsoft Family SafetyI now have two separate apps - Microsoft Family Safety and Xbox Family Settings - that I can use to manage my kids’ access to their devices. I can set app-specific limits in the former, but not the latter. Other settings are available in the latter but not the former. Why have these not been consolidated into a single app that can do everything?.Phil WellsVersion: 1.0

Good but not greatWould be five stars if there was a way to limit screen time by category. For example, I would like to be able to set different limits for movies than video games, but currently the app can’t differentiate between them..Donny633Version: 2024.6.21

Love this AppThis App is amazing!! It helps me protect my child from social anxiety and let’s me limit what they can have access too plus I don’t have to worry about my money declining because of unauthorized gaming charges. Very grateful for this app 😊.PurePearl7Version: 2023.12.14

Good but please make adjustments to screen timeI would like to have the ability to manage one screen time in addition to having individual screen time for multiple family members.Customer464554Version: 2023.05.2

Good app but with a glitchSo, this app is amazing but here’s the thing. when I try to add a child on my family it says that the invitation didn’t sent, which is obviously weird so that’s why I rate this app 4 stars but it’s still a good app anyway..NemoboiisthebestboiVersion: 2023.08.3

Add screen time feature needs workAs others have pointed out the mechanism to add extra screen time is not intuitive. Additionally you can’t add more time once you’ve given some extra time. For instance: I gave my son an extra hour. I’d like to add another fifteen but I can’t because he’s still got two mins let’s on the hour. Suboptimal..Doc AdVersion: 1.2.1

Easy to useDoes what it needs to do and easily. Way better than ps app in terms of being easy to control screen time for my children..HdbejVersion: 2024.3.28

Nothing but delaysThis app is a disaster. I keep adding to my kids screen time and it Works sporadically. I’ll give him time and it will never show up and then I’ll have to give them time again, and then that may not show up. I switch back to the Microsoft family app. That works..The dolimiteVersion: 20220429.220517.6

Easier to useMakes it a lot easier to control kids settings....would be nice to be able to add or remove family members from it though..DmidgetoVersion: 1.0

Love itKids don’t listen or answer when called u kill it& wait 10mins then u get there attention lol works every time ! Ty 4 making this app with that feature.Catlover & TwizTiD GVersion: 2024.6.21

Worked until RecentlyApp has been buggy as of the last update. Not receiving any notifications for approvals. Tried a full reinstall of the app. Also confirmed other people are having the same issue..Lip911Version: 2024.6.21

Works as promised - Great for familiesDon’t let the reviews from upset kids whining they’re locked out sway you. This app works and is easy to use. You can adjust when a family member can play, what they can play and even with who. The interface is very easy to follow and find your way around. I do like that I can set different times per day. This lets me have more family time on weekends booked in advance as they know the xBox is not available..RicktaxxVersion: 1.4.1

Great app. Minor issues.Great app for making sure the kids don’t have endless screen time. Only complaint is how delayed the time keeping is..Marcello101Version: 2024.6.21

Nice app but few hiccupsI press PAUSE (it turns to RESUME) on the app but my son still continues playing on his Xbox, so something is not working there sadly. Also I dislike how limited the app is regarding child requests to buy something. My child wants something for 11.99 and app only allows to buy for $10 or $15. It’s ridiculous and a trick to make you add more money. Just let me buy content like why other app and stop this..ZeuxisVersion: 2024.6.21

Redundant?Is there any point to this app if we already have “Microsoft Family” app? They seem to do the exact same thing..LilGamesVersion: 2023.05.2

Can’t change times.Since the new update today, I am unable to change my sons time on the Xbox. Also can’t add time like +30min...DerteachVersion: 2024.6.21

Slow to updateTakes too long to update and I can’t see how much time my child has used until the next day..SAOttawaVersion: 2024.3.28

Needs ImprovementsThe passcode for the app should be different than the iPhone passcode. You should also be able to pause time for users at any time, but right now you can’t pause time if you have extra time….RosalynJVersion: 2023.11.16

Good but could be betterIt work fine and all but like all xbox apps it could be better. The allocated time for My child doesnt update so there no way to know from the app how much time he has been using of his allocated time..GooseybampyVersion: 1.3

Great tool to Regulate children’s time on Xbox15 min increments. -Needs a cancel / stop time function..Barely the golden doodleVersion: 1.9

Perfect!Great App for a gamer Dad, we need time to play as well!.DeakinBulletsVersion: 1.7

Family friendlyOverall it does what it’s meant to. Easy UI..CG IkigaiVersion: 1.7

ExcellentFonctionne très bien permet de gérer l’autorisation des jeux ou app qu’on veut pour les enfants!!!! Permet d instaurer une plage horaire pour chaque jours !! Les enfants peuvent faire des demandes, de temps supplémentaires ou d’accès à des jeux, qu’on reçoit sur l’app . Permet de gérer les amis et les façons de communiquer!!!! Super je n’ai même plus à gérer le temps de Xbox avec les enfants le Xbox le fait seul 😇.BuRgWaTVersion: 1.3

Great appAll features are good and user friendly, would give us the option to update the app wise timelimits from within the app too....GS13_iOSVersion: 1.2.1

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Xbox Family Settings Negative Reviews

BadSetting are clumsy and terrible to navigate. If for some reason a game is filtered on the Xbox by the settings it won’t tell you what filter is holding back the settings it tells you just what general area of the app it is in, like go to “privacy and online settings to allow” but without telling you which privacy setting is the issue. Kind of ridiculous if you ask me. Not everything is manageable from the app either.. a lot of it needs to be brought up from a browser which defeats the purpose. Now I’m not tech genius but I do have a degree in computer networking and I still struggled with this app at times. It should honestly be a really simple process and able to filter content by game; like if I want to let my kids play among us but not GTA, a pop up on the phone app when the game is attempted to be opened on the Xbox saying: “grant all permissions, custom permissions or deny for (insert game)” would make this 1000 times easier. Will update rating when app is better but knowing Microsoft menus… I don’t think that’s going to happen..Kriplej23Version: 20220204.220204.1

UnreliableSo I have a few problems with this app. First is the limiter. There is barley a warning when it kicks you off, and it doesn't even my kids a chance to save. It also counts everything as time, when they are on the title screen, in a game, or even if the system is simply turned on. Second is the whole adding time thing. I am constantly bugged about it, and when you add time it is the amount of time from the moment you add it, so if you add an hour, an hour later they get kicked off. I just wish that you had an option to tell them to get off, instead of forcing them off. You should also be able to make it so the limiter only counts when they are in a game. Overall, it’s ok..ImmortalBuilderVersion: 1.4.1

Half-broken UX NightmareHey, want to add a child to your family account? Sorry, we’re going to force you to create an entire separate account with a separate email address before you can even start! So, your child now has a garbage MS email address that spammers and scammers can send emails to. And, wait, that’s not all! Then, we’re going to bury half of the settings in a maze and require logging in over and over again until you want to pull your hair out. Want to redeem a gif card or Robux card? Maybe you can do it, maybe you can’t. Ask help and get no answers! I’ve been a long-time 15+ year Xbox user, but this makes me want to defect..FygarVersion: 1.8

Needs workNot a fan of Xbox. My son is though. Of course as a kid he will play and play unregulated if allowed. We downloaded this app to control screen time until he learns to be responsible enough to time it himself. Everyday, even though I have the time and days of the week set it blocks him out. 24+ hours will pass and it will be within the time window set on the schedule and it still blocks him out. So I’m constantly in the app doing what the app should be setting the system to do. This has only solidified my belief Xbox is a highly user unfriendly system. At least for me in my elderhood. This app needs work..Major Woody4Version: 2024.2.12

Ugh…So painful to use. The granularity of the settings is abysmal, although that is partially the fault of the games that I’m trying to setup. Being that they are also Microsoft offerings, the family app is taking the hit for this one. I basically have the choice of “can’t access anything” mode, or “here you go predators!” mode on Minecraft. Zero ability to limit it to a Realm controlled by me… nope. It’s either “no multiplayer for you!” or “ALL THE SERVERS! GO! GO!” Two stars because at least there are controls? 🤷‍♂️.KitsovVersion: 2024.2.12

Upset userI’ve been sending money to my sons gaming account without issue then suddenly I’m now having issues with my credit card purchases. I have no issue from my bank as their is no notification or alert from them. And to make it worst it keep saying to contact Microsoft support and when I try doing that I’m getting the run around with no clear path to the support team. This is the most fustrating head popping experience I have every experience with a large corporation as Microsoft..Nick_jmVersion: 2024.6.21

AwfulThe money I add for my sons account through the Xbox Family app never shows up in my child’s Xbox account. It shows the money is there in the app, but not when he goes to spend it. So it’s a waste bc the money is non-refundable. I’ve tried to update the app as was suggested, and it just does not seem to work with iOS. Waste of money. Otherwise, the monitoring system is actually pretty good but be careful when attempting to add funds. I suggest trying a very small amount first to see if you can even get it to sync..L1849274Version: 2022.11.2

Does Not Work to Limit Gaming Time!!!I have tried so hard to get this app to limit my son’s Xbox play time. It does not work as it is supposed to. I work in technology, so I feel it should be easy for me to do this. The pause feature works. But setting the time window for play does not work. I opened a support ticket with Microsoft. They said they would look into it. But that was months ago and I’ve heard nothing. Why would Microsoft want to limit your time online, that’s how they make money..JHalzeyVersion: 2024.6.21

Not impressedThe old app was better. I could add money to my sons account, limit time on specific games, and it just seemed to have a lot more options. On this app I can’t do that and the old app was completely changed so now I have to go to some website to change the time allowed on my sons games. I give him a little extra time on weekends so it’s a pain to have to go through extra steps. I’d love the old app back, or combine the two to give us parents those options again..THEYCALLMESiiSVersion: 1.0

It always has errors.This app has errors so often, I’m starting to think that it’s intentional. Every time I try to add some money to my sons account, it says there’s been an error. I thought, no problem I’ll just retry. So then it goes through, but then two charges show up. So now every time I add money, it errors out and then I just check my account. Every time it errors out, the payment still goes through..HanCholoSrVersion: 2024.6.21

This app is very uselessThis app is useless I have a Xbox One and a PS4 and the PS4 is way simpler all I have to do is lock a game in the settings but Xbox has all this useless stuff like time because I can just go set a timer in IRL and done and I can’t save and then it kicks me out and it counts anything you do like stay on the Home Screen it just bad and I saw somebody say it keeps gta v ads away from there child unlike PlayStation I’m sorry were do you get ads from? But anyway this app is bad don’t get it.Gamrboi99Version: 20220429.220503.1

Useless nowThis app used to be great, way better than the Microsoft Family Safety app, until they decided to remove the ability to manage screen time across devices. This app ONLY applies to XBox screen time, if you need to manage PC screen time you have to do that separately in the Family Safety app making this app useless since I need to manage both. It’s a shame that there’s no way to go back to managing across devices, this app had so much potential..Bit-cmdrVersion: 2024.2.12

“Family” w/o Parental Controls?!I would give this a zero stars if I could. 1. Unable to completely block or delete the Edge web browser in this app, nor on the Xbox. True family parental controls would allow you to block ANY app. We want an Xbox for gaming, not web browsing. Why don’t we have this option Microsoft? 2. By default the Xbox allows you to create new users, so even if you create a managed user account for your child, the child can easily create another (unmanaged) account. This app does not explain this so gives a false sense of security to parents. TIP: In both cases, you have to make changes to the Xbox itself to avoid these pitfalls. While you cannot block web browsing, you can limit/filter content..JSimpletonVersion: 2022.11.2

3 apps for 1 kid using 1 XboxI have 12 year old boy using 1 Xbox. No other widows devices at home. Using it requires an Xbox app, Xbox family, and Microsoft family. What’s worse is that giving him money using Xbox family regularly doesn’t work. I get charged but the money is not available for his use. It’s his allowance and so I need it to work easily every time. What a chaotic mess has Microsoft made that is not enticing me to purchase more windows devices..ChwardenVersion: 2024.2.12

Why!!!Why does Microsoft, one of the biggest soft and hardware developers in the world have to have so many badly managed apps to control a console. Designs it from the ground up, make it user friendly and consolidate it in one app and not a little bit here and there. Poor Managment and control of the products being put out the - maybe it’s time to switch to Sony!.AfvfVersion: 1.1

Doesn’t work very wellMy biggest complaint is there is no way to clear old notifications. If my kids ask for time and someone else gives it to them on another device the notification stays locked in on mine They have a quick time option but it doesn’t work. Instead of working from the banner it opens the app and doesn’t award time.Random Secret SquirrelVersion: 2023.12.14

Make this more user friendlyThis is much better than the Family Safety App (a nightmare). But I think you must have both apps if you want to manage your kids screen time. Clunky and counterintuitive. Adding screen time should be easy. It’s not. You can only add time in specific blocks. For Instance: If you want 1 hour and 15 minutes for your kid you have to select either 1 hour OR 15 minutes...then wait for your kid to shout from the basement “I thought you said 1 hour 15 minutes! My time just ended!” THEN you can add the rest of the time. Once you select a time you’re bound to it. It’s a pain and silly. This is one example of the sloppy design..SurlySantaVersion: 1.1

Won’t Send InvitationsAfter loading for a ridiculous amount of time, it finally said it couldn’t send the invitation and to try again. I tried again and it displayed the same screen. I thought it might’ve been my wifi, so I disconnected and used 5G instead. Same thing. Trying to find troubleshoot problems to help me with the issue didn’t help either..KnivesandpinsVersion: 2023.08.11

TrashI love it when I get a new Xbox and randomly my restrictions from when I was 14 come into play and I cant play past 12 even though I’m 18. My dad doesn’t have access to the email anymore either so now I can’t play Xbox at all and there’s nothing I can do about it. Great system xbox( this is why everyone is switching to ps5 and pc).Gg.ttVersion: 1.2.1

Waaaaay to complicatedMicrosoft is very difficult I’m my dealings with it. My account is registered as a youth account with a parent and now that I’m old enough I can’t remove any of the blocks or parental settings.PattersonssserVersion: 1.2

Sh#tNo good piece of sh#t app.don’t use it or install it.What it did is my son was trying to add his friend on Xbox from school.and it wouldn’t let him at all where it said try again later.So I tried to contact Microsoft and they said they don’t how to fix it..Jxncnd skx ck skf snncd floydVersion: 1.1

Adding screen time needs a fix.Every time I ‘add screen time’ for my child outside of their regular scheduled hours, the system still kicks them out and signs them off and requires me to sign them back in again. I think this is an extremely inconvenient flaw and don’t understand the point of being able to ask me for more screen time through the app if it is not allowing the child to stay signed in after time has been added. Please fix..Tannahangell96Version: 2022.11.2

A very angry andiaI absolutely hate this trash app I just want to play minecraft with my friend and because she made her Microsoft account at the age of TEN we have to go through all this trouble so we can play multiplayer minecraft Java edition. Microsoft, fix your trash app and stop making this so confusing MINECRAFT IS RATED E FOR EVERYONE WHY DO YOU HAVE TO BE LIKE THIS!!.Andia :)Version: 1.2.1

Stopped workingDoesn’t report time being used on Xbox anymore. Tried MS support and nothing they read off their script remotely matched what was on Xbox or iOS app..BeyondYourFrontDoorVersion: 2024.6.21

Rarely worksWhen I try authorising things thru this App, it usually does not work. Then I have to do it directly on the Xbox. Microsoft: please make it work or remove it altogether. Very laggy..N97224Version: 2024.6.21

Rip offYou can’t add the exact amount you need to your account to make the purchases you want. Only increments of 10, 15 etc. Nitendo does it right. This is a scam. You just have to keep carrying a balance of overpayed purchases. It would be an easy thing to change but it wouldn’t be as profitable..SertsVersion: 2024.6.21

Time LimitsTime limits seem to be more of a suggestion than an actual limit. Kids is constantly playing more then allocated. When I set a 1.5 hour limit I kind of expect it’ll cut him off at that point and that he can’t get around it..Robar-Version: 2024.3.28

CompliquerMon enfants n’arrive pas à jouer aux jeux que j’ai acheté . Très compliquer d’effectuer les setting pour enfants. Je suis insatisfait.MenardjfVersion: 2024.3.28

Keeps CrashingCan’t do anything without it crashing..PNSWVersion: 2024.3.28

Added funds didn’t show upI added funds to my sons account so he could purchase an in app item and while my credit card was charged the funds didn’t show up. No way to contact customer for assistance..ShaoshuigeVersion: 2024.2.12

NI don’t want to take a course on how to use your app.Why choose nicknameVersion: 2023.11.16

TerribleI literally can’t change any settings or do anything but look at who is in my Family or add new Family members. Thanks Xbox, I needed another app on my home screen!.Josh53669Version: 2022.11.2

Problème de temps d’écranLe temps d’écran bloqué à 1h30 s’enlève tout seul..JéjétiboVersion: 2022.11.2

Why does my kid need an email to get an account here.The whole point of this is to control what kids get to on the box they don’t need an email. Why is everything about data collection. Exhausting..CwtorekVersion: 2022.11.2

Where are the privacy settings?I have looked everywhere and searched for privacy settings and they are no where to be found. What if I didn’t want someone looking at my account recent played game history.JsbggddydhfhdydhheurhVersion: 2022.11.2

0/0Horrible app I can’t even accept requests everyone don’t download this app it is trash.Beluga fan11569Version: 1.9

TerribleTerrible settings access, garbage settings, so much for nothing, PS is way better suggest PlayStation over this garbage.OctdanianVersion: 1.9

Bypass the time limitMy kid found a way to bypass the time limit. He played for hours passed the 2 hours I had allowed him begore I realized. Also some games are not supported as you can play without being signed in..FylomVersion: 1.8

Out of syncApp does not process when I ‘allow’ items and then continually asked me to add money after I just added. Has a lot of potential though.Mccluskey73Version: 1.8

Not very robust.Now three apps to accomplish what a single web page did. Typical Microsoft!.RhubarbVIVIIVersion: 1.1

It’s honestly so stupid.You literally made this app for nothing. So confusing and i hate it with ALL OF ME..Some hoomanVersion: 1.1

TerribleThis app lets me do nothing other than add accounts and thats it. I cant manage anything it wont me open the accounts i have added..LobstertotVersion: 1.1

StupidThis could have just been a link on the website, but oh look another invasive app instead..ChancetheiguanaVersion: 1.1

Garbage appAll this app does is keep having me sign in over and over. What a joke!!!.Hello ryderVersion: 1.0

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