Manage your restaurant or store anytime, anywhere.
Uber Eats Manager is a trusted business partner in your pocket. Access live data for all your retail locations and act quickly to resolve issues and respond to customers. It’s the innovation you need to reach new customers and keep them coming back.
• Monitor all locations at a glance
• Get instant alerts when problems need your attention
• Connect with your customers, staff, and business partners at the tap of a button
• Receive insights and recommendations customized to your business
Run your restaurants or stores from the palm of your hand. Uber Eats Manager empowers you to operate your business anywhere you have a signal or internet connection.
Uber Eats Manager Positive Reviews
Improved experience since last yearThe app is much better than last year. Seems like they are adding new functionality which has been improving my experience using the app.Review nickname 34Version: 1.169.10000
Starting to get very useful featuresManaging 40+ stores on this app just got much better now that I can pause and resume any of our locations. This feature alone (along with the notifications) makes this app invaluable. Big thanks to the UE developers for listening!
Pete.Pete stammVersion: 1.28.10000
App not loadingThe app is just white screen.AMREEN1244Version: 1.218.10000
Difficult payment reconciliationSo far, it hasn't been possible to reconcile payments with sales. It's essential that responses to our concerns be as short as possible..Amorana1Version: 1.191.10000
Great Management AppIt helps us to fix any issue with orders. Respond to reviews, manage menu and much more! Great APP!.J. CerdeiraVersion: 1.172.10000
Cafe ChopstixAs you company approach well manage for our business , thank you Uber Eat !.ShiawcatVersion: 1.191.10000
BusinessUnbelievable ! No way to open the app !.CuteGirlAwesome194Version: 1.105.10000
Over allEasy to use and helpful.Peghe’sVersion: 1.172.10000
Comment replyThe SEND button on comments reply is hidden at the bottom of the page with no access.
Since June 29th update. Had the same problem last year as well. Please fix.
Much appreciated.Kasra kazVersion: 1.59.10000
Need to fix their appNot able to sign in on their tablet..Panwarx ankittttVersion: 1.105.10000
Happy to work togetherBest.DinoswoodburningpizzaVersion: 1.218.10000
User friendlyThe app is super easy to navigate. Much much easier than other delivery apps..Silo the legendVersion: 1.218.10000
RestaurantMeilleure appli pour nous les commerçants.M-T-EVersion: 1.218.10000
Order commissionsI really love to do orders with Uber but you are cutting commission very too high. I am very unsatisfied with what I am getting back. You are cutting more than 36%. Please try to cut 25% then I can give very good service to customers. Please do that
Thank you
Sandy owner.Susan1714Version: 1.195.10000
The bestThis is it.Dj NelsVersion: 1.195.10000
The best store to buy the grocery5 stars.GardenofedencateringVersion: 1.191.10000
GreatnessThe best food app.Aleco palecoVersion: 1.191.10000
OwnerFantastic SERVICE
Great way to introduce and showcase your restaurant.Hay MamboVersion: 1.172.10000
方便快捷三大外卖平台，uber eats 的使用是最方便最快捷最有效的。我们歺馆生意有赖于你们，同时也希望uber 越做越好。.JJ静静静静Version: 1.169.10000
Manager appAfter the update few days ago, can’t access to customer reviews anymore, no matter how hard I try,.如花pretty flowerVersion: 1.141.10000
Uber eatsNot working????.Pizza restuarantVersion: 1.105.10000
Doesn’t work at all0000.KirakaryVersion: 1.105.10000
Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.226.10000
Uber Eats Manager Negative Reviews
Not for new businessIt’s unbelievable that they made me wait for 2 months telling me during all that time “call us again”, “you have to wait one more week”, “you have to fill up the form again”
And today I called again and the answer was that basically they don’t want to add my stores like “mine” in Uber because it is not necessary, the have “a lot of stores like this”
I am a florist, my flower shop is very different than the other and it’s very offensive and disappointing that they select just the people that they want or “need” instead of giving everyone the opportunity to their business, they didn’t even ask or know what I can offer.
They told me that I have to call again if i wanna do business with them and of course I will not do that, i already opened several accounts in other platforms without any issues or crazy waiting periods like I had with Uber eats. I HATE WRITING BAD REVIEWS BUT THIS NEEDS TO CHANGE FOR EQUAL OPPORTUNITIES FOR EVERYONE..MSSC MACFVersion: 1.105.10000
Hasn’t worked for MONTHS!This app was very useful to monitor my business in regards to Uber orders when I’m not around but it has been MONTHS since it has worked. It’s just a white screen with an error message. I have deleted and reinstalled countless times. I don’t understand how one of the biggest companies can have such a faulty app for months. It’s pointless to call because not one person who ever answers can answer your questions because they all work by scripts since they are outsourced to another country. With the amount of money you guys take from us, we deserve working tools! I’m very close to ending my services with you. I know I’m an ant within all their clients, but eventually it will add up or someone will do better and overtake. Get it together Uber! You have something strong here..NickziamVersion: 1.105.10000
Price adjustment.We received a order on uber eats, and the customer wants to make some substitutions and that cost that extra 9 dollars but I could only make the maximum adjustment for 5 dollars only, then I called the customer service and they said they could adjust the price after the order was completed, and I believe it. However, after the order completed, I called the customer service but they said they could only adjust 5 dollars per order. Obviously，I was deceived by them. All in all, we sent out the order but we did not get the full payment.
Very disappointed with this platform..WyidtVersion: 1.154.10000
This is the worst company ever.Uber is like a bloodsucking vampire that exploits entrepreneurs and delivery drivers, yet provides absolutely no real service. Their app is complete garbage. I applied to register as a restaurant partner on Uber Eats, and after more than a dozen failed attempts, the process is beyond frustrating. Every time, I had to fill out an endless amount of information, and after painstakingly completing everything, it would show “pending review.” By the next day, without fail, it would state that my account had not applied for Uber Eats merchant services. This is absolutely unacceptable and disgraceful!.Llllllllii iiVersion: 1.160.10000
Terrible companyIt’s unbelievable that they overcharge commission fees without prior notice and charge you shady “amendment” fees without even explaining what they are. Small businesses already have it hard enough, but Uber only thinks about ways to take more money from orders. Not to mention, the merchant support is incredibly slow, inefficient, and rude. Several times, I had to call and email numerous times regarding the same case. I will never use Uber again neither as a merchant nor customer. Would rather support DoorDash..SlrzmspdlaVersion: 1.217.10000
No rates connection here in San Diego CA no improvementI think it is getting worse hard to maintain a good earnings everyday because of problem on the Apps connection is getting worse everyday every time after one delivery need to Diagnose resetting reinstalling and looking like Annoying thru all the Agent’s support and Supervisors each moment calling for help about the issues of Not getting any trip, showing Offline, closing delivery done, App hang’s, each time diagnosing, and calling support for help on another tasks.Keempee de leonVersion: 1.105.10000
Uber manager app - always has errors can’t downloadIt’s been over 2 months since I have been asking support to fix there app. They always say we have sent in your request to get it fixed. How am I suppose to manage my business when there platform has major flaws. I am better off sticking with door dash. There app works great with no issue thus far. I will give them a chance to fix this soon or I’m taking my business somewhere else. Not good..NealBTVersion: 1.105.10000
Don’t waste your timeUber support has been a disgrace and joke to deal with. I have a restaurant account for Uber Eats and logged into the account on my phone and they blocked my device for supposedly having multiple uber accounts. They keep giving scripted responses and have no one you can talk to over the phone. They keep saying to use ANOTHER device. Sorry to tell you I only have one phone. WASTE OF TIME. Going with Lyft and using DoorDash and Rubin for my restaurant going forward..Ema08/2022Version: 1.218.10000
Why Can’t I See What’s On the Screen?I hate this app so much because it never shows the order full screen so I can’t read the order. I have to delete it and redownload it every time just to be able to see what’s on my screen. I have to do that for every order because it will only fix it one time. I always check to see if you guys have “improved that bug”, but you haven’t and I’ve been using this app for six months now..Jess1992alloverVersion: 1.105.10000
Suspicion and shady workUber has added a few that they don’t mention they give it a different name so that they don’t have to explain it and then want to claim that the charge has always been there new flash it hasn’t I’ve work with them for almost the same amount of time time that they have started so I’m well aware that the fee is a new add on from you to make more money when you already take about 30% of the gains!.The Blastfire14Version: 1.105.10000
Our restaurant never got paidOur restaurant started the account with Uber eat 3 months ago and since then we never received any payment, every time I call customer service it’s someone from overseas that can’t do anything except saying they will generate a case number and that someone will contact us which never happened, I also emailed them with no response, I called them over 12 times and nothing happened..Alex1977034658$Version: 1.105.10000
Uber Eats is the worst delivery company. Use DoorDash instead.Business owners, please save your time and money. Do not work with Uber Eats for your delivery services. You will receive no customer support and lose money on orders because Uber will cancel them even if the customer receives the food. I've already lost hundreds of dollars. Instead, use DoorDash, which offers excellent customer support for business owners...DmgorVersion: 1.105.10000
Chirag PatelThe App is really not opening at all ! I’m business owner and having issue with this app more then 10’days and I call for technical support they say just delete and reinstall the app and I did that for more then 15 times ! Still the problem is same and no one is responding at all ! Such a ridiculous thing to face on platform like this big scale!!!.JawnikaaaVersion: 1.105.10000
USELESSTHIS APP ALLOWS ME TO DO NOTHING WITH MY STORE. Every change I try to make it will not save. This morning Uber eats his magically disappeared from my Uber eats tablet. Uber has disconnected their phone so they do not have to deal with anyone. They sent me an email telling me to go to my Uber eats account and unpause my store. Guess what that’s not working either. They have also disconnected or disabled their chat. THIS IS THE ABSOLUTE WORST COMPANY I HAVE EVER DONE BUSINESS.Teddybaer5Version: 1.218.10000
Hunger HalalIn 2 days, I made $354 in sales. Out of that, $332 was deducted as various fees, and I only received $22. I called to get clarification about this. I just spoke with support, and they did not answer my questions. In the middle of the call, they intentionally stayed silent and eventually hung up.
How is this system fair that out of $354 in total food sales, I only receive $22 while $332 is kept in fees?.Khalid KarimliVersion: 1.209.10000
TrashEasily the worst customer service experience possible. I’m not sure how they deliver food. No one knows how to do anything, including updating addresses on file. They open new accounts for you and once you pay to join the platform, then they go ghost. It’s giving Big Monopoly not really catering too small businesses.DrewSkiManeVersion: 1.146.10000
NO ACCESS TO APP FOR MONTHSIt’s unbelievable that when you’re trying to run a business you have to do it blindly on this app. There’s no access to it (always a white screen with an error) and you don’t know what’s going on. You’re dropping the ball big time here. Please please please fix this. It seems like I’m not the only one with this issue..Pepe f 1982Version: 1.105.10000
Most Useless appThis app has to be changed for manager base.
There is nothing inside we can see details
I dont need to go all the time to website and check everything one by one, if its too much for you to make details, insights, stats in app etc. why do you keep this app live??? Who did this app , your trainee something?.SergiantVersion: 1.105.10000
No useI really see no use for this app like it shows your earnings for the day but you can simply go to the website or check your tablet. Letting you write reviews is cool but again, no need for the app just use the website. I really recommend adding some unique features like editing menus, changing store hours, and more. Hope they update it some day..FaJacosVersion: 1.12.10000
Major DisappointmentThis app no longer lets you login nor does it work as intended. It’s stuck on an error screen just like everyone else pointed out. If you really care about the well being of this company, customers, and partnerships you would’ve fix this months ago. It’s a real shame..Pyronuns72Version: 1.105.10000
No reason to be this badBeen in business with them for awhile and lost countless money due to their very faulty software. All of their storefront apps and management apps are inconsistent, i can’t even tell you all of the inconsistencies because even those are inconsistent and constantly changing, never runs smoothly!.Qfanp!/"267ppqVersion: 1.105.10000
Customer service is non existentHad one store already using Uber eats….. just simply had to add another and it took over 6 weeks and me getting corporate involved to finally get it done and the dumb app doesn’t even open!! Worst 3rd party company to use/work with… and that’s saying something because DoorDash is TERRIBLE..AldkndnejzjmslaldVersion: 1.146.10000
Not getting full screen on IPadJust downloaded this app to my new IPad only to get a screen that looks like it was set up for an iPhone instead. I can’t find out if there other settings that I may have missed..Jim_Patterson_65Version: 1.165.10000
HorribleOne of the worst companies I’ve ever had to deal with. Contacted them about an issue I had with my delivery and they did absolutely nothing about it. There’s no customer service number so no one to complain to. This is one of the reasons I don’t like dealing with independent delivery services. No thanks..AshleyAAlexandriaVersion: 1.160.10000
DeliveryTheir delivery guy Gregory didn’t deliver to my address! He delivered to someone else!!! I ordered on Logan’s Restaurant website and now I’m given the run around about my order!!! This Uber Eats is hard to get in touch with!!!! Never again!!! Don’t waste your money or time!!! 🤬I would not even give you one star!!.Auburn GirlaVersion: 1.105.10000
Needs workThere’s a bug or something that prevents me from sending replies to reviews. Cannot scroll down to the send button..Bon bobVersion: 1.59.10000
They want you to failThere merchant service took over a week to reply to me when I couldn’t log in to my account and turn on .. I lost over a week of sales because of a terrible company .. I really hope y’all fail over time.BatotsaiVersion: 1.105.10000
Not working on iPhoneUber used to be a tech company, guess at this point they are not even able to make working apps for the App Store! Error message as soon as app is opened. No way to get past it. No attempt to fix it for months.Random Guy17Version: 1.105.10000
Uber Driver mistakeThe fact that Uber does not cover there driver’s mistakes costing local small businesses money is unbelievable. Absolutely garbage way to run a business especially when they depend on drivers and merchants to even be in business! Actually this is a no star review 0!.BstyerVersion: 1.195.10000
App BrokenEvery text, email and page on the website pushes you to download the app… it doesn’t even load, just a blank page with an error. Stop pushing the app if you’re not going to fix it..Lindsay_o_Version: 1.146.10000
Not workingGetting error message for about 2 weeks now. Developers not fixing anything. Crazy a company this size wouldn’t have this fixed more urgently. Also tried to delete and reinstall, no help..Joe1994NYVersion: 1.105.10000
App not working shows errorCan’t signin or sign out the app not working and only shows error i have deleted the app few time since last week and can’t see sells or anything else other then that error msg.Jeff Issa JeffVersion: 1.105.10000
UselessThe phone apps for Door Dash and Grubhub are so much more convenient to work with. Allowing you to view the menu, change the prices, upload photos. The Uber Manager app is practically useless, needs an upgrade ASAP..TL MiguelVersion: 1.165.10000
UselessI am unable to make menu changes from the app. Also no details about orders can be viewed either..Sparker319Version: 1.93.10000
Uber become fraud platformUber service is 50% fraud, steal customers tips, drivers never took them, therefore service become bad. Highly NOT recommended use Uber, because provided service is worst. Better way use DoorDash..IlyarudzinskiyVersion: 1.146.10000
Crashed as soon as you log in.Hasn’t worked over 2 months. The website works but data is 2 days behind..TraucayVersion: 1.105.10000
Says error:titleIt has been a month and it is giving me the same error:title where i cannot log in or anything. It just stays there with a red x, basically stuck..Terrible uber appVersion: 1.105.10000
Notifications IssueEvery order that comes in, I get 4 different notifications about it, making it seem like it’s four different orders..MauroM80Version: 1.105.10000
The mobile application needs updatedThe mobile application is not scrolling as expected!.MD1 RahmanVersion: 1.218.10000
Stuck with nothingLogged into my account and it’s stuck with learning guide. What am I gonna use this for? Trying to access my tax form and this app just can’t corporate..SftsnowVersion: 1.165.10000
No ordersI've been open for two weeks and I've only had three orders and Uber hasn't helped me promote my restaurant and I've got a lot of deals that people don't see
Uber is cheating merchants.Maggie052620Version: 1.105.10000
UnprofessionalDeclining customer service for restaurant partners. So many issues over here years and yet no one at the company has any knowledge on how to navigate them.ThisisgragVersion: 1.195.10000
Stopped workingUber needs to fix issues with its app. It stopped working for weeks now..MajeedAndVersion: 1.105.10000
App downThis stupid app has been down for weeks with no update. Absolutely ridiculous.KidtaoukVersion: 1.105.10000
App doesn’t work!!App has been down for weeks. The interface was terrible to begin with. We pay six figures in commission annually. We are only one of endless merchants. Please fix this app asap!!.Saree00027Version: 1.105.10000
Not workingIt keeps giving me a white screen. Even when I delete the app and reinstall it, it still goes back to the white screen and doesn’t ask me for entering the information again..DannialVersion: 1.218.10000
Unreliable platformUber-funded promotion was ended early without warning despite a set end date and unused budget. Support was dismissive and kept giving generic, copy-paste responses instead of resolving the issue. Very poor transparency and lack of accountability. This directly impacted my business. Not a reliable partner experience..T891909Version: 1.209.10000
Worse customer service in canadaThere are serious concerns with payouts at Uber Technologies Inc.. Please review your earnings carefully offers shown are sometimes different from the final payout. And worse no one is accountable to reply your questions!.Zz%zVersion: 1.209.10000
The app does not work.The app does not work..BigHarvoVersion: 1.205.10000
Store ownerFraud company. Small business owner keeps them to earn but they misuse of them they give order but don’t pay on any dispute orders. Very fraud management n ownership..SwayamnilVersion: 1.178.10000
Mobile app sucksTons of features pissing. I can’t even view my own menu properly, I can’t change prices, view prices or add items..Watermans123Version: 1.165.10000
LimitedYou can’t change your store hours , menu or anything else.N if fddddVersion: 1.165.10000
TerribleThe newest update made the app so much worse. It’s like they’re trying to make merchants lives worse..SkinRashVersion: 1.141.10000
App down!!!App down.Uzi10189Version: 1.105.10000
App not working!!!App not working.TonyhadchitiVersion: 1.105.10000
App has been down for a yearThe app stopped working randomly a year ago…when contacting customer service, they said it was a known issue and that they were working on it. They advised to log into the website….its **STILL** not working. After all this time..MzMeggerzVersion: 1.105.10000
App doesn’t workApp doesn’t work.DfogalVersion: 1.105.10000
App doesnt workApp is down over months.S@00Version: 1.105.10000
Not working since a few months nowFix the issue asap . Had 10 restaurants on this managing app ..Ronakk9Version: 1.105.10000
App not workingThis App is not working for months.Uber Eats managerVersion: 1.105.10000
Down for monthsWhat a useless app. for a billion dollar company taking high commissions from hard working merchants, can’t even get a simple app to run..TB UserVersion: 1.105.10000
It stops workingBoth Uber apps for restaurants owner stopped working.Kura TanVersion: 1.105.10000
App stopped working.You would think with all the money they make they would be able to provide restaurants with a stable platform to use. They make a lot of money!!!.Uberly disappointedVersion: 1.105.10000
App not workingDisplays an error when opening an app..KadivpVersion: 1.105.10000
Update your AppStopped working.Hipul123Version: 1.105.10000
Pathetic appNo way to hit submit on responses. Cannot scroll down to see reviews. No live order data. Poorly built and tested. Monkeys can build better apps.AbhilashacharVersion: 1.105.10000
Needs a better UIThe chat window blocks quite a bit of data. Also if an order has a negative review you can’t click on it to see the details. A good start but flawed design..MritaccaVersion: 1.93.10000
Not able to sign in!!!!After trying to sign in like for 15 time, even though the credentials are correct, it just goes back to get started page. How do I use the app?!.Harshpatel647Version: 1.59.10000
SEND ButtonSEND button at the bottom of comment reply’s is hidden, rendering the reply feature useless. Please fix as this function is essential!.AjsjdbanaVersion: 1.59.10000
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Uber Technologies, Inc.
