Eufy Baby Customer Service

Eufy Baby Positive Reviews

The most recent "fixes" made the app great again!UPDATE: After a year of torment, they finally fixed the app so it runs on your Mac again. The importance of this cannot be understated. This means that you can pull up the app on your Mac, watch you babies from a big screen and powerful speakers, and free up your phone to make calls and everything else we use our phones for. Because Eufy is one of the only company's to allow this feature, it makes it leaps and bounds beyond its competition. I'm not sure if they got a new programmer in the group, but whoever fixed this problem deserves a raise or a bonus (or maybe some extra vacation days!). Previous review: This app ran wonderfully on Mac M1s forever, now with the most recent update, it stopped working on Macs. The app already suffers from an easily solvable problem--the video cannot stay open while using other apps on the iPhone. Most other video apps allow for that feature. The solution, however, was easy enough. You could run the app on your Mac, and simply use your phone as you prefered. Indeed, the screen on the Mac is much bigger, so the 2K capabilities of the camera were really utilized. I hope your engineers will fix this asap, and get the app running on Mac M1s again, or get the video to work on the iPhone when using other apps. I'll gladly update my review to 5 stars again when that happens..NickyNick2000Version: 1.8.1

Love it!I had the owlet and this is significantly better! Wish I switched sooner. Cry detection works and notifies my phone. I like how it records key crying events. Video quality is great. Love that you can adjust where the camera is pointing on the app (owlet you had to manually do it and it was annoying). App works on my phone and iPad. I can get the volume of the video to work and get the video to full screen mode on my phone all the time. Sometimes I can get the video full screen on my iPad but not always but it’s fine because I can still see my baby. Sometimes the volume doesn’t work on the iPad but if I just exit out of the app and reopen it it works again. It’s easy to manually install on the crib and bassinet. I moved it to different locations in the house depending on where baby sleeps..Pochacco catVersion: 1.2.3

Feel Safer at Night!Currently using the Eufy baby sleep sock every night. It helps me feel more secure that my little one is safe, and that should his heart rate drop, then we’ll be notified by both our phones AND the base, potentially offering us the critical opportunity of early intervention 🙏💕 I also love using it to track his sleep length and cycles, however it gives percentages of deep sleep, light sleep, etc. instead of just telling me how many hours of deep sleep that he got… this makes it difficult to compare nights to each other because it also breaks the sleeps up into multiple sleeps if the baby wakes in the night… so for instance, if he slept for 2 hrs and then 4 hrs one night, I’d have to math how long 19% of 2 is and 12% of 4 and add them together to know how long he was in deep sleep; then I’d have to do the same math for a different night in order to compare his deep sleep… or even to really understand how much deep sleep he’s getting on average… I would LOVE it if Eufy made this simple change to add the actual length of the sleep stages vs. just the percentage. Eufy~ could you make this change please?? 🙏.LemonPupVersion: 2.1.0

Free trial on DIY?These pumps are fantastic pumps. You can literally customize every single thing down to the power button on the app you can’t turn the pumps off with the app however, I just noticed that the DIY option now says free trial. This option has been free since the day that it came out and considering that to be facts, I think that it is petty if we are going to be charged to use it and I will not be buying the subscription I will not pay to use a feature that has been free since the feature came out. that’s just wrong in too many ways to have a feature on a app that everybody’s bragging about and when everybody starts bragging about it, they try to charge us for it absolutely not but the pumps are a 1000 out of 10 for me..Momofboys143031Version: 2.1.6

One of our top must have items for our infantI’m so happy we went with the eufy sock and monitor over the competing monitors. I’m a nurse, so it felt natural for me to monitor my baby with a pulse ox vs a respiratory monitor on the nanit. While some may say it’s overkill, it gave me peace of mind and therefore sleep when I had the worst postpartum anxiety. My only feedback would be for them to add a “test” alarm button on the base so you can hear a sample of what you should expect should your baby’s vitals fall outside normal parameters. It has not sounded a false alarm at all, which I was told one of the competing socks had issues with causing greater anxiety, so we are unaware of what that alarm would sound like..JiS12345678Version: 2.0.1

S1 Pro pumpThis is my 3rd wearable breast pump, with my previous 2 I had a Willow and it we could combine the two…pumping mothers everywhere would rejoice. There is a learning curve with all pumps. Pros—it’s pretty comfortable and quiet. I like that it has an app and the heated feature is truly amazing. The app is pretty standard as far as ease of use and I love that I can sync both pumps if I want and start them together and that it saves your settings. It also has great suction, I get equal if not more output than I do with my Spectra. I do appreciate the guidance for the different modes. There are a lot of parts but it’s very easy to empty with minimal spills. Cons—the app doesn’t track output in live time you have to manually enter your output which is frustrating. It is also really really hard to see how much output you have because the container is on the bottom. It also does not have an auto shut off function so if you hit the max ounces and aren’t paying attention you will overflow. I also wish all wearable pumps had a larger capacity but that is a total personal preference as an overproducer. Overall I would say the pros outweigh the cons, especially if you’re not used to auto reading output and a see through container throughout!.Tschulze2010Version: 2.1.6

Glitchy and weird functionsWhile I absolutely LOVE my Eufy S1 Pro—this app is kind of awful. I like that you can switch between modes and such, but you should give an option where you can create your own rhythm. Of course, if I’m not feeling the one I’m on, I’ll just switch it myself to either stim or expression. I love that you can sync the pumps together! There’s usually a delay but that’s to be expected with a Bluetooth connection. I also don’t understand why there’s only 6 spaces for pump alarms?? Most mothers pump 6x/day at a MINIMUM. I get that a lot of people say that wearables shouldn’t be your primary pump, but my Eufy is an absolute workhorse and I use it almost exclusively because it’s so awesome! I needed there to be like 8-9 pump alarm options. (Obviously I can use my phone’s alarms. I just wanted to use the app. lol. It’s really not that big of a deal though.) I’m also regulated, so I only need to pump 5-6 times a day now. But those moms in their first 3 months will need more alarm options. Last thing and I’m done—I can’t log any information post-pump at all. Sure, there’s the auto pop-up that wants you to document it—but I still have to take the pump out and measure everything. (The collection cups aren’t very accurate at all) By the time I go back into the app, it’s all closed up. When I go back into the dashboard, the entire app freezes over and I have to close it just to even use the app again. If I try to go back into the dashboard again to log the info—it freezes again. So I can’t even track my information within the app. :( I was really hoping for a user friendly experience with logging my pump data. I’ve since just stuck with typing everything into a note pad….Nerdy_Mama_2025Version: 2.1.0

Good could be betterThe app works well most of the time and it’s wonderful seeing my baby from anywhere if I’m out of the house and missing her. There’s some issues, though: 1. The app doesn’t stay up-to-date with current live feed if you leave it open so doesn’t work as an alternative to a monitor. 2. If you have two cameras you can’t give one priority order or even rearrange the order for your needs so you end up with whatever the last one you set up as the one that opens first on your Home Screen which is frankly annoying. The one at my mother in laws house is the first one in my home now and I always have to swipe to the side to get to my baby at home. Every parent can tell you those extra steps can really upset you in the middle of the night..Steelkat555Version: 2.1.8

Works well. Change the UI for better use and make the video customizable.So I like Eufy and giving the user their data to store. What I want is the UI when looking at the heart rate and oxygen scrolling to be easier to see. I have to scroll on my phone and the thing to scroll is smaller than a ball point pen and I got sausage fingers. Also trends on the oxygen make no sense. Show me them at the same time with it just being different colors green for oxygen and red for heart rate or whatever the user wants. Also when live streaming I don’t care how long they have sleeping. Make it customizable so I can select different things. I want to see their heart rate and oxygen and then maybe their sleep time. If the monitor could have an update for that stuff as well that would be great..Daboss20Version: 2.1.8

Could use some tweaksThe app is great and easy to navigate, my main complaint is regarding the breast pump. We need more slots for pumping reminders. I wish the pumping pattern would adjust to how long you’re pumping for. Say you want the Gentle pattern, but instead of the full 30min you’re doing 20min, you’ll get the second stimulation around 6min left of your pumping session, which doesn’t make sense. I realize you can use the button to interchange between stimulation and expression, but it would be a lot easier experience wise if it adapted to the duration of the pump session that was selected. Every time I move the milk from the pump to a bag I weigh it on a scale and a very specific on the amount (not rounding up or down). As soon as you’re done pumping it prompts a text where you can input any number value, however, sometimes it’ll glitch, or when you go to manually input it, it does by increments of 0.5oz or 5ml. I don’t understand how in one stance you can input any value but if for some reason you take too long you’re left with a drop down menu of 0.5/5. I wish they’d fix it so you can input any value at any given time. Would love if that specific feature would change..Bee BradnerVersion: 2.1.0

Happy CustomerWell designed product with good battery life and range. Has functioned properly with few issues for two months now. Positioning the sock and sensor so that it works and isn’t overly tight on the infant is key and is easy after a few nights of getting used to it. The audible voice feedback is nice but the actual voice recordings are a bit strange (sounds a bit valley girl 😂). Overall good product, would recommend to any parent looking for some reassurance..Nwill21Version: 1.6.3

Peace of mindThis product was bought after initially wanting to buy its more expensive counterpart. I’m glad I bought this instead because they do the same thing for half the price . This product literally saved me peace of mind when we transitioned our baby into sleeping on her own in her crib. It’s alerted us in situations where her heart rate spiked or dropped which I believe contributed to saving her life. It recently was the reason we became aware that our daughter was falling ill right before she spiked a big fever. My only complaint is that every now and then it does have its glitches, and cleaning the main part can be tedious as not to get the device fully wet. However, this has been a great product.LisadarkVersion: 2.0.3

Meets expectations!I like this app because I am able to track exactly how many ounces I’m pumping at a time. I appreciate the metrics that show how much I’ve pumped over the day/week/month. Often times, the app won’t recognize a pumping session until much later in the day, so I add the session with output volumes manually, but at the end of the day the session will show up with “0 oz”. I don’t mind entering the ounces manually but when I do that and the app recognizes the pumping session, it skews the total time lumped. As an analytical person, I also wish that there were more ways to breakdown total volume pumped over time, i.e. ways to edit the graphs and see different trends. All in all, the app meets expectations and works well for me for the most part..KFost1Version: 2.2.0

Perfect for post NICU stayWe use this on our preemie son and it has been so relieving to be able to generally monitor and quantify his well being at home. There are a few bugs like the base disconnects from the network frequently which causes the sock to lose signal and stop reading. We have to reset the base to reboot essentially. The app also lags often or takes an extended time to display the readings. The sock is sensitive to movement so if he’s wiggling, it won’t read his vitals. However, overall it’s great for when he’s asleep, in his swing, or at night. It does a decent job tracking sleep but definitely has some discrepancies. Despite the issues, the data is fairly accurate..CvalesVersion: 1.7.5

Eufy sockI was originally looking at the owlet sock and did some research and found the Eufy for half the price and almost the same exact thing. It came with 3 different sized socks for the monitors up to 30lbs which I love that my little can grow with it. My only negative is sometimes I have to refresh the sock in the app because it gets stuck on monitoring mode. A few times I had to re pair it in the beginning but I’ve learned to wait out the long monitoring session and we’re usually good. I don’t find the sleep tracking incredibly accurate but I don’t use that section. It’s probably accurate enough to help get an idea of patterns if you wanted to. Overall, super happy with this..Kbo4805Version: 1.8.3

GlitchesOverall it serves its purpose but you can no longer use two phones to watch the camera. It makes a really loud annoying noise if there are two people logged in watching the camera. Unfortunately, we have to carry around our iPad throughout the house if we want to keep constant watch of our child. This became an issue one year into having this device. It also will reason log off line and require a reset in the middle of the night. During the rest it does make a loud beeping noise while it reconnects which is never convenient for sleeping child near by. After these issues I’m not sure the camera is worth the cost in the long run..PdxsunVersion: 2.1.9

DecentAll in all, I like this app. I like the camera, I like the sock. Keep in mind that it’s not always 100% accurate! It has woken us up in the middle of the night with its alarm that repeats, “please check on your baby. Please check on your baby.” It is a scary thing to hear in the middle of the night, and made me over worry for a bit but I realized that it gets strange readings from time to time even just based off a weird foot position for my baby. It gives good info and still makes me feel secure. I appreciate eufy taking care of issues as they arise and taking time to respond to me..Rhino102995Version: 1.8.3

Mixed emotionsI love the comfort of mind it gives me since my daughter had a BRUE but the here lately and we’ve only had the eufy a few mths it seems like the readings are all over the place and not quite accurate more times than not & when the alarm goes off on the app/base it doesn’t say what the issue is so… wish the app would alert you as to why instead of having to search and then still sometimes I never know why the alarm is screaming at me check your baby??? The app and eufy need to update some better features for us parents to see immediately what is going on isn’t that the intent of the product.MannersALCVersion: 2.0.3

MonitorFirst, I would like to say how useful this app is. If I had to I would definitely by it again and recommend it to my friends. I use it to check my babies partial vitals anytime I’m concerned. I believe it could be better with a few improvements. For instance, it would be helpful if I could set the limits on the baby heart rate and oxygen saturation. The heart rate alarms when the HR drops to the 60s. This is way to low for a warning at 60 your baby is in real trouble. If the HR drops to 99 there should be an alarm. Also, the sock alarms occasionally when it is on appropriately. This could be alarming..Whissy PoohVersion: 1.6.5

Eufy camera and sock is amazing!My son was born premature which caused him to be in the nicu and be on oxygen. He came home on oxygen. Before he got off oxygen we needed something to continue to monitor his oxygen intake along with his heart rate and this combo has been a life saver. The only reason why I gave it a 4 and not a full 5 star rating is because I wish it would notify you when the oxygen level drops like it does when the heart rate drops, temperature is below or above normal and crying. Besides that the camera has amazing quality and my son’s pediatrician is very impressed by the reading accuracy of the sock..Char8923Version: 1.6.5

Relieved first time mom.The Eufy baby sock is a wonderful thing. I went back and forth between the Owlet and Eufy and decided to get the Eufy as it was the less expensive option. This little sock helps the anxiety us moms have during the transition from bassinet to crib. I absolutely love it. The reason I gave 4 stars was because one night my son must’ve kicked off the sock and I was not alerted by any notification of no detection. It would be nice to be notified when that happens (which is not common). Overall it’s worth the price and has calmed my postpartum anxiety every night..S.mayerVersion: 2.1.9

Overall it’s greatI have had the sock alert of 3 times now. One of the times I truly feel like they helped intervene on potentially saving my babies life by alerting us. The other two times I was dead asleep when the sock alerted us. When I looked at my baby he was alert and moving or awake. With that, that way 2 false alarms. Overall I would deal with the false alarms just to know that if it was a real alarm, I would know. Just keep in mind false alarms do happen. Overall though, great product and nice to see my babies sleep patterns and when he wakes..Justine E. M.Version: 2.1.8

Life Saver for MomWith my first child I struggled with having enough milk. I felt like they were always attached to me or I was always wearing a pump. Second baby I decided to try Eufy and it has been a God send. The app is so easy to use. The pump empties me just as well if not better than my spectra. The warming feature also helps so much. I cannot say enough wonderful things about Eufy Baby. Easily one of the best things I’ve ever purchased. Would recommend to everyone!!!!!.SES1022Version: 2.1.5

Great camera, poor softwareSoftware lags out often. The notifications are extremely obtrusive. Although I have no doubt many want this, the only option are crazy obtrusive notifications that interrupt anything your doing or not having notifications on at all. I wish there was an option for a normal notification. At least that I could enable when I know the baby isn’t in the camera view but can still be heard from somewhere else. The camera is top notch I’ve not seen a camera marketed as a baby camera that comes even close..D_Edwards16Version: 2.1.9

Great peace of mindOverall super happy with the smart sock and app. Love the details about how she’s sleeping through the night as well as the details of her heart rate and oxygen. The sock stays nice and secure, haven’t had any problems with it coming off. The only reason I didn’t give it 5 stars is that it sometimes it won’t be able to get a reading if she’s too active and I think sometimes it registers her as awake even though she’s only in active sleep. Though probably tough to tell the difference from a motion and heart rate stand point..NormaJean83Version: 1.7.1

Love, but an alert for blood oxygen levels would be betterLove this monitor and gives my postpartum anxiety some relief and the ability to get a little sleep. The only thing that I would suggest is for an alert for Blood Oxygen levels. My 4 month old recently had the flu and I noticed that her oxygen levels were dropping really low at night but had no way of continuously monitoring unless I stared at the app all night which I did. 🥴.SAHM's ClubVersion: 1.7.5

Love it Overall!Only 2 things I wish: 1. The camera would record when I’m looking in live view and save that recording in the storage. ( I have to actually press record and it only saves on my phone storage, not the storage card in the camera) 2. There was a tempature detection on my baby. I love everything else. The sock lasts so long! The BPM seems super accurate and I love the cry detection for when I’m not in the room. Great quality camera, also! Comes with 2 different mounts and it’s very easy to set-up..BabeTXVersion: 2.0.4

Could be betterOverall fine camera for monitoring. There are more cons than pros, so I wouldn’t recommend. The physical view range of the camera is pretty limited. I get multiple connection issues, not sure why Bluetooth isn’t an option when I’m normally in the house trying to see the baby in the other room. I can’t stand the fact that the app is constantly bombarded with ads when I’m trying to see my baby in a hurry. App doesn’t stay open anymore (run in the background) when the phone is locked..Churro!!!Version: 2.1.6

Works pretty goodI had a nephew that died of SIDS so I was really worried when I had a new baby boy. The device works great. It was great to track the baby’s sleep cycles over the days and weeks. It gives you a great pattern and expectations of when your baby sleeps but it helps you have peace of mind to sleep as well. There was a stage when the baby would bang his foot and the cap came off the top of the monitor. I did worry if he would get it and swallow. I was able to to superglue the cap and it never came off again. This happened around the 6-8 month period. There are rare occasions when the baby is wearing the monitor but due to the position of the foot the signal doesn’t get pick up by the base. Rare but does happen. Especially when he was closer to 1 year old. Other than that it’s been absolutely great. I would recommend to any parent..Tray HVersion: 1.6.5

My favorite baby productThis little sock helps so much with my first time mom anxiety. I worry about everything an exorbitant amount but when I have the ability to check on my sons vitals and make sure he’s okay while he’s sleeping it allows me to be calm enough to sleep as well. If there’s one thing I would recommend all parents have it would be this. Hands down 100% no questions asked.Myranda SweattVersion: 1.8.0

Great App, Slow ConnectivityI like the no-fuss features of the app and how easy it is to learn and navigate. The app can be slow to connect to my pumps, and the connection sometimes breaks if I toggle away from the app. Not usually an issue—reconnect takes about 30 seconds. But, it becomes an issue when I need to pause my session (I.e. my pump is overflowing) and it cannot connect fast enough before a mess happens. Sometimes I have to restart the app to get it to connect to my pumps too..Donette SchadesVersion: 1.8.4

It’s needs work but still useful i guessIt has alot of potential I think but it also still needs work it says it’s tracking a heart rate even when it’s on the base at times and good luck trying to get a new one with warranty the support team is not so great been waiting on a email for my replacement for a week now… besides that it does seem to pretty accurately track heart rate when on baby but it’s definitely got quirks and the oxygen levels is in beta but they do not seem accurate at all compared to owlet!.Boymomma2026Version: 2.1.9

Love the baby monitorTo start we’re a eufy family! From security to cleaning, so to have the ability to use both our phone and the monitor is amazing! We have the camera in our boys room and to be able to record some of the funny things they do is awesome. Plus when we go to family’s houses and being able to carry the whole thing with us is just the cherry on top!.Hlo41Version: 2.1.8

I can rest.I have been a mom for 27 years. My oldest is almost 27, I helped raise many nieces and nephews, had 17 foster babies in our home…and every single baby prevented me from sleeping. I would lay awake at night watching their breathing and worried they would stop if I wasn’t watching them. Now I can rest. My youngest is 15 days old and this sock has given me me peace of mind and when baby sleeps, mom can sleep peacefully knowing he is ok..DesMoinesDriverVersion: 2.1.2

Great but Some Improvements Could Be MadeThis is a great system. It's nice that of the WiFi goes out, you can still use the monitor. When we first got the system, it tied in with our other systems (doorbell, security camera, etc) all in one app. Now they have changed it so it's on its own app. The picture is great, even at night, and it was easy to set up. However, we get several "false alarms" when the baby is sleeping and hasn't moved at all or even when not in the room at all. The alarm will sound. Unless you have the sock, you get no statistics about sleep or anything like that, even though it seems like the camera data could give you that. Overall it's a great system, but there are some improvements that could be made to make it better!.Lyss_BartVersion: 2.2.0

Good overallI wish it would say how many hours and minutes since you last pumped. It doesn’t take long to do the math but having a baby, every second counts and it would be super helpful to just open the app and quickly see how long it’s been since your last session. I also would prefer if after you finished pumping, it would put both left and right together and not count as 2 sessions..Me.123456789Version: 2.1.9

Ok appI wish there was an ability to run the app in the background. Once you open another app it shuts down. The camera is decent quality. You get noise alerts (even when the app is closed) which is helpful. We have had it a few months and only had one short period where the camera wouldn’t not recognize our Wi-Fi, but eventually it updated and reset itself and we were able to use it again..VmdnbwieVersion: 1.6.5

Best Wearable PumpWith my first daughter I had a momcozy and while it got the job done it was bulky and noisy. It also did not come with an app. With my second now, i upgraded to this pump and I love it so much. It’s lightweight and quiet. I love the warming feature, it helps get out my clogs. The app is user friendly and I love the dashboard where I can track how much I pump. All around wonderful!.Smatthews0331Version: 2.1.8

Eufy smart sockFor being a premium product the ui for the smart sock is awful. It’s so hard to see the amount of sleep they’ve gotten or when they got it. It’s impossible to see how much sleep they got a week ago so you can’t compare. I think there are so many improvements that could be implemented so that we could get more insight. Hardly any data & the way it’s shown is just not convenient at all. Love the product but so hard to actually look at the data. Please fix this.Dominice10Version: 2.1.8

Like it so farUsing it for my EUFY wearable warming pumps. The app is so convenient because you don’t have to reach into your shirt constantly and change the settings. My only complaints are that there are some typos within the app. Also, I wish you could control custom settings instead of being stuck only with the preset rhythms (even though I really like the presets, too). In general I really love the idea of the wearables with the app - a total game changer!.JulybabyeVersion: 1.8.2

Breast pump logging okI use the app because I have the Eufy E10 breast pump and overall it’s very easy to use. But when it comes to automatically logging sessions it logs as a pump I don’t have. It says it’s the S1 but I have the E10. Also if you go and try to change it, it won’t let you. It also will not let you adjust time pumped which is ok unless you add in another session that wasn’t pumped with the Eufy. Overall it’s an easy app to use. But it does have some weird things and could be great with a few adjustments.SarahVictoria91Version: 1.8.3

4/5Communication for amount of sleep (hours/ minutes) is a little delayed, when it sends the notification, but every other communication is spot on! My favorite feature is the alert to EVERYONE that you add on your child’s sock for heart rate. It loudly informs everyone even when they are at work or away from their child. They can still open the app and are still able to check on baby..Sam388Version: 1.8.2

Could be better,Not a great app. I will sometimes unsync the L and R if I want one to have a stronger suction. When I go back and try to sync them up again it will restart one of the cycles to the beginning and not the other. I also wish when you changed the suction power on a mode it would stay that way for the entire pumping session. It hurts really bad when you lower it to a 1 and then all of a sudden it switches to expression mode and is a level 3.CouurrtkneeeeVersion: 2.1.9

BEST PUMPMy one and true only pump. So great!!!.BhzagVersion: 2.1.9

Doesn’t always connectIt takes a while for the pumps to connect to the app. Sometimes they don’t connect at all..LeonglxVersion: 2.0.3

Great device, disappointing shippingReally enjoy the sock. Have had some connectivity issues but usually sorts itself out. Only downside is not being able to order new socks since I live in Canada even though I was able to order the device.MommaJess1Version: 2.2.0

Incredible Baby Monitor ProductsI did a deep dive researching baby monitor systems as the father of a premature daughter born shy of 30 weeks. Eufy’s E21 4K Baby Monitor and S320 Smart Sock have exceeded every expectation I had. Simply could not be happier. Easy to set up, use and provides great piece of mind easing anxieties of a first-time parent of a premie. The quality is exceptional. The battery backup is fantastic for when the power goes out and E21’s wifi off mode is a great option for when you have no wifi or for if you want to go off grid. The apps are also easy to use, logical and free, which was a feature that set it apart from many of the mainstream competitors. One of the best baby purchases we’ve made! So thankful for these two products every day..JageJay84Version: 2.1.8

Love itReally user friendly app and works well for us. We have the eufy breast pump and I cannot recommend it enough..GremlingizmoVersion: 2.1.8

Eufy babyI love it. It’s very safty for my baby.Aruna12@9078Version: 2.1.8

GreatLove the product and app.Bebo19192016Version: 2.1.3

Simple, solid appApp is good, allows you to record the milk produced and manage the eufy breast pump. I wish the recording for milk allowed you to input numbers directly rather than scrolling to the number though. Would also be nice if it had a place to record baby’s height and weight to keep it all in nice place..Jollypop123Version: 2.1.8

False alarmReally useful for people with high anciety like me but 2 weeks in and 3 false alarm already 😅🥲.AnyfkingusernameVersion: 2.1.8

EufyThe connection does not always stay connected reviews did not stay anything like that not to impressed with it I got it to have eyes on our granddaughter when we are in a different room picture is really good connection not so good at all.Nick134@Version: 2.1.6

The best!You can customize for your best output! It works better for me than my spectra! Can’t recommend enough!.KimFrtnVersion: 2.1.3

Negative pointDoes not notify when saturation goes out of range..PatCanosaVersion: 2.1.3

Un indispensable pour rassurer les parentsMa fille a du allez à la pouponnière car elle respirait mal à la naissance, son coeur battait hyper vite. Cette application et le bas n’ont permis de dormir plus paisiblement et de pouvoir en savoir plus sur le sommeil de mon bébé. Prix abordable.Fanny pontonVersion: 2.0.4

Peace of mindNow we don’t have to worry about baby at night. Very helpful.Muggsy BVersion: 2.0.1

ReliableThe app is extremely accurate with our boy. The assurance of knowing when he is asleep and for how long provides a great deal of comfort. No guessing, no anxiety, no “is he breathing”. Saves me a lot of new parent runs up the stairs to make sure he’s ok. I’ll be getting this for my friends’ kids in the future..WallywoggerVersion: 2.0.1

Must have itemAs a FTM with anxiety this was a life saver. I can check it whenever I’m worried and it helps me to sleep soundly. The app is easy to set up and easy to use..Mooky mouseVersion: 1.8.1

The app is good but need some improvementsOverall, I enjoy using the app, I just wish the charts were more user friendly..LuisfrsaVersion: 1.8.4

Peace of mindGives us a peace of mind especially at night time. Worth buying..Mcvs06Version: 1.8.1

Quality!!The products are high quality and the app matches this quality. Overall a really enjoyable app experience and great features that I use daily! Thank you for creating this for parents who need peace of mind!.ICellBriVersion: 1.7.5

Poor connectionThis product is amazing 10/10 when it stays connected throughout the night, most nights I hear ‘the baby’s sock is not being worn’ even tho it’s the middle of the night lol but when it stays connected it’s a 10/10 product.WisbwlxinekwxubeVersion: 1.7.8

At peaceI enjoy this ! I tried other ones for the pass 5 months this one is the best.SararosexoxoVersion: 1.6.5

Works fairly wellThe odd false alarm but could be due to the sensor being dirty or slightly off. Other than that very accurate just gotta make sure it’s on right!.BLL6Version: 1.6.5

Decent enough appGood app for people that are just buying this is a baby cam. It would be good to have an option to use all of these features into the main Eufy Security app so that you don’t have to open two apps to check on the home..Jerry DuwallVersion: 1.6.3

Needs improvementAfter a pump is complete, it isn’t registered. You’d have to manually enter the data. However it shows up as a “no liquid” the next time you open the app.VivcaqVersion: 2.2.2

App is okay but…The app is very good. It’ll would be great if the socks base (speaker) could alert when the baby is crying..ShaftbVersion: 1.6.3

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Eufy Baby Negative Reviews

App is Terrible, pumps are greatThis is a review of the app itself & I only use this app for the S1 pro pumps. Every time I use the app, I have to force-close it and reopen it to get it to initially connect to the pumps and even after the initial connection, it has connectivity issues during pump sessions, which disrupts the flow of the “rhythm” I have selected- effectively inserting unscheduled pauses in my pump sessions. Very inconvenient and frustrating. Ads pop up most of the time upon opening the app, which is incredibly annoying after paying such a hefty price for a pump with app functionality. Poor business practice if you ask me. I’ve used the S1 Pro pumps for two months now and do not have any complaints to report on the hardware at this time but the software has room for improvement..Ariel00721Version: 2.1.8

Nice sitter 4K but not a great app.Missing [critical] functionality. Scrubbing through a single day of footage is almost unusable. Every time you move the playhead, the app freezes for 10–20 seconds. Reviewing events becomes a slow, painful process instead of a simple task. This is basic functionality that should already work. There is also [no way] to download a full day of continuous video. The only available “solution” is to screen-record the footage inside the app, which means leaving your phone recording in real time for hours. That is not a feature — that is a workaround. Any security camera system that claims to offer continuous recording should also offer a way to export that footage directly. This is a huge failure. On top of that, the app shows advertisements for the company’s own products. After spending hundreds of dollars on their cameras and subscription service, users should not be forced to look at in-app ads trying to upsell more hardware. It feels disrespectful, greedy, and completely out of touch with what paying customers expect. This app is missing basic tools, functions poorly, and prioritizes marketing over usability. It is simply not what it should be..BlackEspressoShotVersion: 2.1.8

Slow appThe app is extremely slow. You pump & you’re supposed to be able to see the time & record how many ounces came out of the left & the right but the times don’t show up for hours later & sometimes a whole day… I end up adding my times in manually so I don’t forget & then all the actual times pop up later & I have to delete all the ones I added & then update the times that finally came through. It’s just all over the place & makes it harder to record the exact time & ounces if you’re trying to keep track daily. Now I just use it to see how long I pump cause that seems to be the only part of the app that works.. your better off recording it yourself in a notebook then actually getting to use the app that’s supposed to help...Exclusivepumper1388Version: 2.1.9

Eh it’s okayIt gets the job done but it is kinda laggy. It takes a minute to get the pumps up on the screen and working even when the app was open. The dashboard doesn’t update with the newest pump so it is always a pump behind. I REALLY wish you could set your own pump regimen. I use the max output mode but I change the suction and speed throughout the pump but I wish I could just set all of that beforehand and then didn’t have to think about it again. The point of a hands free pump is to be able to get stuff done but every 5-10 min I’m in the app changing settings. It seems like surely they could let the user have more options to perfect their pump experience..HaleyMarie124Version: 2.0.2

Storage & Connection issuesThe cameras themselves are fine. I like them so much I got a few thought the apps both the baby and security apps have issues. First no matter what I do the recordings only save to my phone. This is a big turn off if you don’t have much space and a waste of a feature. The biggest issue is that I have to quit the app EVERY TIME I want to view video. You can’t keep it open or the video will say ‘preparing’ then shows an error. I troubleshot this problem so much but when I saw it across multiple apps I knew it was their issue. It’s frustrating..WaywardsojournVersion: 2.1.0

Frozen loading screen…This is the only app that has ever locked me out of my iPhone 13 Pro. The camera on a hardware level has been fine and is the only reason for the 2 stars. Couldn’t do anything but turn the phone completely off (quick up >> quick down on volume >> hold side power button until it shuts off) I expect better from a baby monitoring app—wouldn’t care if this happened while using some plant lookup app or something. But this app loads slower than every other security system that we’ve used..DeejbeardVersion: 1.8.2

Unwanted obtrusive advertisingWhen the time came that I had an immediate need to see my baby, I launched this app. Instead of a view of her space, I instead was confronted with an invitation to “share my feelings” about a breast milk refrigerator. I’m a fifty-something male empty nester who bought a monitor to keep an eye on my dog (“my baby”) when I’m out. But if I had been a young mother of a human baby, any unnecessary delay in giving me the information that I paid you to provide would be positively enraging. Be happy with what I already paid you and hold up your side of the bargain..Ccarr537Version: 2.1.6

So glitchy!I love that I can control my pump from my phone or from the device and being able to to log my output is helpful HOWEVER! this app FREQUENTLY glitches deleting what I’ve input, it’s very easy to add info to the wrong date, and despite only being able to add amount in via increments of 5 it’s always showing for example Left 200 right 100 total 299. The math doesn’t math. The small issues with this app are aggravating enough to just delete it all together.TiltedearsVersion: 2.1.6

App is very glitchyThe app was working fine when i first got it 6.5 months ago. Now its really awful when i try to stream either live or look back at past events recorded. Often times it will buffer or sat there’s an error or difficulty playing back the event..Phone app addictVersion: 2.1.2

TiltingCamera doesnt tilt, not even after calibration or reseting.RodolfoL9Version: 2.1.9

InconsistentNearly every night we will get a notice that the sock is disconnected from base. Unreliable and often needs to be reset..Mbrayner3Version: 2.1.9

Still needs workThe app still feels glitchy and doesn’t show 100% uptime which leaves me with no confidence that my baby is being monitored all the time. After monitoring the app for a week, I still notice gaps in the data and the base will sometimes disconnect for some reason without any notification or alarm, which means that my baby is not being monitored during this time until it suddenly connects again or I unplug and plug it back in. How can I trust a device that is suppose to notify me if my baby is in distress if it doesn’t have 100% uptime? It only takes 1min of baby not breathing and the gaps in the data are often longer than this. Its a good product and alternative since we don’t have the full functionality of the owlet sock in Canada, but it needs work..AsbghehvbjdnbdbejVersion: 2.1.9

Too much delayToo much delay in the video, sometimes it just stuck at one point.Rahul9794Version: 2.1.8

Great If the Camera Actually WorksLiterally right next to the wireless modem and the thing never connects. We had to replace the first camera and this one is marginally better..Ballsdeep SandhuVersion: 2.1.8

Would be better if the app worked.The pre-programmed pumping cycles are amazing. They would give this app 5 stars. HOWEVER. Everytime I go to the dashboard to look at info the app stops responding. To the point where it has closed itself out multiple times on me. If you are keeping track of your pump elsewhere it’s perfect..MoonieBVersion: 2.1.8

Feed cuts outThe video feed cuts out everyday requiring a full reboot of the camera system..JkdcfaethcshkfsvjfsVersion: 2.1.8

Declining reliabilityThe sock worked fine when we bought it six months ago. Now it disconnects itself from the internet several times a night and reboots. I know it’s not an internet issue since other apps and devices (baby monitor) function simultaneously without issue. It makes me question whether it is working properly at any time..1000 days of ItalianVersion: 2.1.3

Neat Idea If it workedWe have the Sleep sock monitor. It’s neat when it actually works, but it doesn’t work most of the time. It keeps saying that the sock is isn’t worn correctly but we put it on exactly how it was instructed. I’ve repositioned it several times to try and get it to work with no success. It’s a lot of money to spend on a product that doesn’t work. We’re disappointed.Smart sock baby monitorVersion: 2.1.0

Sense, fake alarmI thought the sock was great at first but every single day it’s been sending a fake alert, saying babies not breathing I will baby is playing I’m holding the beep in the middle of the night. The alarm goes on, literally for no reason just saying babies heart is going down. I don’t think this is accurate and I don’t think it’s the worth it just gives you more anxiety for no reason.Zuru9Version: 2.0.4

BRUTAL SET UPWill not connect.Em12244jsjdndkdVersion: 1.8.4

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