Anker Customer Service

Anker Positive Reviews

Super easy to useThe Anker Solix C800 Plus is a game-changer for outdoor enthusiasts and tech-savvy adventurers alike. Its seamless integration with the Anker app via both Bluetooth and WiFi stands out, offering intuitive control and monitoring of the unit's status. The app is incredibly user-friendly, making it easy to stay informed and prepared, no matter where your adventures take you. Adding to its appeal, the C800 Plus features two integrated LED flashlights that conveniently charge within the unit. These lights are not just an afterthought; they're powerful and designed to enhance safety and visibility during your outdoor escapades. Compact, innovative, and smartly designed, the Anker Solix C800 Plus elevates the outdoor experience by combining essential power needs with cutting-edge technology and practicality..DananCVersion: 2.2.1

RetiredI have have a Gold Zero (GZ)for many years now and it is just fine. The Anker has turned it up a notch though. Monitoring app. is wonderful, and easy to install and work. Fits well with my dometic i55 refrigerator. Monitor both units with phone at the same time. The Lithium iron phosphate battery on Anker charges much faster than lithium on GZ. Usage has small type in screen, Hard to read without reader glasses. It’s ok. If it holds up like the GZ I will be very pleased. Far more superior unit than the GZ. Ran the dometic overnight in 4runner with top of refrigerator open to check for long slow draw. Anker went from 100% to 80%. Did not heat up or go to safe mode. Overall if you are going out on extended stays this will do just fine. Awesome pricing..Bubba BubbettVersion: 2.2.1

Simple App But EffectiveThe Anker App is simple in design and function. Easy to navigate, understand and quick to learn. Provides all of critical data info. The info needed, such as Inputs (AC, DC and Solar), Outputs via Individually controlled connection points. The battery battery bank charge level as well as remaining time left before depletion or fully charged. Wifi and Bluetooth are integrated and work well with our smart devices. All in all, I’m happy with this product and it’s App. You get what Anker says it will do. I trust this brand and would recommend this everyone..M_woody_00Version: 2.0.2

Was a 5 starThis app was 5 starts and works really well but unfortunately they secretly took out a feature without saying why or putting it in the update note. There used to be a section within the app to check your batteries health and then they didn’t an update and took that section out for whatever reason. No mention of why or anything. Like they don’t want you to know the health of your battery for whatever reason. Everything else works fantastically and I love this app and Anker as a product. Just don’t like when gestures are removed without telling why or showing it in the update notes so you can decide if you want to update. If they update it and put that option back it’ll be a 5 star and I’ll come back and change my rating. But as of right now it’s a 3/3.5.DiscoBloodbathVersion: 1.0.2

So far temps have remained around +/- 5 to 7 degreesI really like the Anker 50L. Does very well when both sides are the same temperature when inside my shop at 75 F (23.8 C) degrees). Sitting outside 88 F (31 C) set one side to 15 F (-9.4 C) and the other side set to 32-35F (0 C to 1.6 C) degrees. Does well and does use more battery. I purchased the 100 watt solar foldable panel with it and it keeps the battery charged and the freezer/cooler ice cold. Absolutely awesome. I do have a friend of mine withe the same model and he had to send his back. Temperatures were all over the place. So far I haven’t had trouble yet. Have a great day MW.MWells10ECVersion: 1.9.2

No Brainer Set-upSimple, no brainer set up. Truly rugged case. You Tube videos are very helpful, I knew all about operation before purchase, including capacity limitations. I’ll be using the RV plug to my compatible plug wired to my circuit breaker panel to power 120 volt breakers only. Safety cut-off installed to prevent power grid feedback, and will deactivate all 240 volt breakers. Depending upon speed of battery drain will determine if I’ll purchase expansion battery. Plan right now is to re-charge using my dual fuel 2000 watt inverter generator, and evaluate from there..LTC (loves to cook)Version: 1.8.3

App w/ F1200 Bluetooth — Ussful & works as advertised!Allows for power use monitoring by outlet group, toggling nearly all features on/off (lamp, outlet banks, display, etc), setting sleep timing, and choosing max recharge rate in 100W increments up to 1000W, useful for certain situations (recharging via generator/inverter). The F1200’s Bluetooth connection has been very reliable from my iPhone and just takes a few seconds to connect, works well from the next room over..ATX TXVersion: 1.8.2

Meets my needsGreat product! It was very reliable and served its purpose on my family’s RV beach vacation. Highly recommend it. Only things I’d change is remote connection capabilities when away from device. It’d be nice to control it from afar. Second thing is some sort of protective case or skin to prevent scratches on its outer shell. Especially on top of the Anker I can see tiny scratches that were created just by laying things on top..IH3rnVersion: 1.6.0

AwesomeThe capability of this device is beyond what I ever thought. The transfer from the grid to the F3800 is not even noticeable. You don’t need a power failure to benefit from this device. Buy energy at off peak hours and use the battery to run your house when the grid charges are higher. I definitely got more than I expected. Thank you Anker Solix!!!.Lou ManziVersion: 2.3.2

ANKER Fanboy? Yes!The 767 Powerhouse is as fantastic a product as any of ANKER’s products. The unit is almost completely noiseless. Portable solar panels do a good job and are fairly easy to manage. The unit has worked flawlessly! I’ve had it for a bit over 8 months and I use it everyday..All In 1 MediaVersion: 2.1.0

App works well - small tweaks would be niceHave have had zero issues using the app with my Everfrost cooler. To make it more useful, I would like to be able to change the timeframes on the battery input and output graphs (eg 6, 12, 24 hours). A temperature over time graph would be useful as well to monitor the cooler..Bruinbear99Version: 1.6.1

Works GreatI just received my Anker 767 I’m using it on a small travel trailer not going to have much solar input but I will be charging it with a larger generator right now it’s plugged into the camper everything in the camper works but the air conditioner I have the larger generator to run it so far I love it!!!!.KtownJayVersion: 1.2.2

Great Power StationIt sure handled my needs during a Power Failure. I was able to use all 6 AC outlets plus charge my phone and iPad. When the power came back on I still had 32% battery life left..Shelly739Version: 2.2.1

Solix C1000… (Bushlabs)Clean and simple App. Using App after install, connected to Solix C1000 via WiFi and the App communicated with Anker to facilitate a “Firmware Update” right out-of-the-box. Now my freshly unpackaged Solar Generator is ready for use and completely up to date. Impressive..!.BushlabsVersion: 1.8.1

Works wellFor the most part the app works well to control items login was a bit strange as one of the screens it kept asking me to go to forget my password. I reset thinking this as anker trying to keep me safe but after entering the new one it did it again. It was a loop. Just hit skip and you will be fine..Matthew*Version: 1.0.2

Who da thought? An app for a cooler!!!Phenomenal cooler made even better with an app to control it from a nice comfy camping chair by the fire!!! Anker, you’ve gone way above expectations!!! Dometic can’t touch your coolers with a 10 four pole!!.PEKNJVersion: 1.6.1

Great BatteryThis is a great battery, but wish has a feature that can send out preset low capacity warning via WiFi or blue tooth 0r it has feature to receiving or use cell phone’s hotspot to send warning message out.Sy5964Version: 2.3.0

Could be betterReally needs a time of use option like ecoflow has. So I could use the battery during peak hours and it recharge itself on low costing energy times..Rob280Version: 2.0.2

Great App!I like connectivity and using this app to see the status of my power bank. I even used it camping this weekend with my Solix..G0TDIRTVersion: 2.3.2

Great appThe app works well with their products and I have yet to be disappointed with there products!.Kurgen38Version: 2.3.0

Top Notch Product And User Friendly AppVery user friendly app Anker has top Notch products that I’m a fan of and will continue to support.HybridsxcmnshdbfbdVersion: 2.1.0

EasyNot the best with tech but this app was easy to download and understand once on my phone’.121213libran&Version: 1.9.1

Works perfectlyThis app is fantastic for using with the Anker powerhouse 767, extremely easy to use!! Love this app and the product!.Crumpetman1Version: 1.2.2

Well doneI love this app. It gives me all the information about my Anker power station..TeddyC2Version: 2.3.0

Good interface and good firmware updateAnker listens to users and update firmware. I especially like configurable AC charging speed and display auto off delay..TSDalVersion: 1.2.2

Thing is crazy coolI just got this as a present (very generous I know) this app makes the whole system amazing..Jayjayjayjay89Version: 2.0.0

Very clean appWish there was a dark mode though.XxCabookaxXVersion: 2.3.0

We Love Our Anker Products!The Powerhouse 767, Anker expansion battery and the portable solar panel does everything we need and more!! in fact they have performed much better then specs or advertising!.IceMancheVersion: 1.5.0

Anker Nice DeviceThe Anker product has never disappointed. Great product guys. Keep up the good work..Atuneforu1Version: 2.1.0

Needs split screen supportThe app is very functional and have not encountered any bugs yet. The app needs split screen support.T DurninVersion: 2.3.2

767 power stationSo far so good. Easy connection to power station.GromitronVersion: 1.3.0

Like the app with customers phone supportLike the App customer service support.Little Annie #2Version: 1.2.2

Powerful and portableAnker is providing a single box solution to a multi function need. No installation costs..TrentsmillVersion: 1.6.0

Good appSo far it has been a great app to have as a companion to my backup power supply..Stn985Version: 2.1.0

Pretty Cool !This app is simple, yet does everything it is supposed to do. It pretty much mimics the simplicity of the Anker solar generator that it emulates..Mark1026573Version: 2.2.1

Solix F3800Amazing product and app. Simple yet robust and effective. The f3800 is a great portable option that powers my house and my tailgates..KillgjaVersion: 1.9.2

Unable to see how much power is being drawnCan’t see that or graphs or time in use. I can only turn the powerhouse 767 on/off..-KID-Version: 1.5.0

C800x is the bestVery happy with my purchase. This is an amazing product for the money..LGT4444Version: 2.3.0

It’s an awesome app for what it is used forGreat app for what it is used for.JoeyzasaVersion: 1.5.0

PowerhouseEasy set up, portable, app, easy to use and solidly constructive..Jim 8866Version: 1.8.1

Anker 767As an owner of several EcoFlow systems I truly love this new product.SirravlaVersion: 1.2.0

Great power bank.. greatCompany.SootBustersVersion: 1.9.2

Solix F2600Great backup Solar Power System. Very pleased with the unit..DirtNapVersion: 2.1.0

Scott’sEnjoy App for your first.Assyrian KidVersion: 1.8.3

Anker 767This thing is a beast! Running my kitchen with it. The app is great!.KakolaktikoVersion: 1.4.0

Anker 767 Bluetooth appJust installed it. It was user friendly and easy to do. It provides all the basics..Bertrand 25Version: 1.8.1

Power BankExcellent Power Bank 🏦 😊.Coinmasterusa123Version: 2.3.2

Anker primePrime for a reason! Very nice product I just wish it was made of aluminum or something allow instead of plastic (case) otherwise solid built!.Rollin7Version: 2.3.1

Clean, clear appOffers great management of my F3800 through my iPhone (and iPad, but in "iPhone view")..RedDranVersion: 2.3.0

Would be a five star if the appLoaded faster and we were given an option to disable the startup animation for the app. I would like for the app to just open and immediately go to my list for my device without wasting my time. Other than that, the app is detailed and functions perfectly but the delay with that is why I’m giving it three stars. Video games with intro splash I want an option to skip them..Pat2010865Version: 2.3.0

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Anker Negative Reviews

Annoying !Stop logging us out of our session!The app keeps logging me out saying my session expired. This is extremely annoying and makes me not want to purchase more Anker products! The device is set to never turn off. However it turns off everyday! Completely useless backup battery system! I just purchased another brand. The other brand has a much better app that doesn’t log me out. The other brand also lets me limit the battery charge to less than 100% to extend the shelf life of the battery. You had your chance Anker and now you’ve lost me as a customer..IPhonePhiveVersion: 2.3.2

Makes you login every few daysVery annoying to have to login online every few days just to use the app. Generators could not be managed with the app since I was in an area without internet. That’s kinda why I needed this lithium battery back up in the first place. Seems like they don’t know what their product is actually used for.TheRapCatVersion: 1.4.0

Love the unit, hate the appThe device “disconnects” every day and the only way to turn it on is to plug in the charging cord. Very annoying. I will just use it without the app..Bear curiousVersion: 1.9.0

New update to support new devices under the new name crashesSame as the title.Malarkey DVersion: 1.6.0

BluetoothTrying to connect via Bluetooth to Solarbank E1600 - it finds it but will not connect. Useless so far..R!çkVersion: 1.9.2

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