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Anker Positive Reviews

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Anker Negative Reviews

It doesn’t do anything useful other than being a remote interfaceUPDATE: updated to 3.4.2 and now my Bluetooth keeps going offline too. I have to reset the button on the unit before I can use the app. This is not so easy for me as the display is not so easily accessed in my setup (this why I need the Bluetooth). Sometimes it works and sometimes it requires a reset. No improved optimisation. ——-REVIEW OF APP, NOT UNIT. I don’t understand why this app has good reviews? It doesn’t do anything useful, other than a timer to delay a section shutoff. I cannot delay to start a power section? It does not save any history data for usage, temperature, battery cycles, or anything. The usage graphs are useless as they only show a few seconds. There have been no feature updates in a year, yet the units are still selling new. Why is this app so bad? These features are not difficult to program into apps. I expected more from a company like Anker. I like my 767/F2000, with the only glitch so far being the USB-A ports going offline requiring to physically replug them in. Thus I don’t use them. My brand loyalty is wavering as customer experience seems to not be important. This app is very disappointing!.Rusman2Version: 3.4.2

Missing Essential FeaturesI seriously regret choosing Anker over EcoFlow for my UPS as choice. Not only does this app not have the option to limit battery charge, but it also doesn’t even let you view the battery’s health. The latter was also apparently a feature that USED to exist but was taken away. Anker said they were working to reimplement it, but that was over a year ago. I’m doubtful Anker was being truthful in their claim on that. How hard is it to add a battery health readout?? Also, no battery limiter option is a major red flag. Constantly charging to 100% dramatically shortens a battery’s lifespan, even for the LiFePO4 batteries that Anker sells. Not giving battery management software that feature is seriously shady and makes me question Anker’s intentions on doing so, especially when EcoFlow has shown it can be done, as their own app and batteries have it..A Normal Human PersonVersion: 3.4.2

Read the Privacy PolicyI encourage everyone to review the privacy policy prior to downloading. The information Anker collects is excessive for the products they provide. At minimum, agreeing to their terms you will agree to have them collect your personal information, including your name, phone number, email address, social media posts, etc. The information collected will not be collected by Anker, but also their third parties. I realize that in today’s world it’s hard to protect your personal information, but freely giving up your information to be monetized and sold to multiple data brokers that are making money on your info is something you should be concerned with. Best of luck to everyone..RichzeeVersion: 3.17.0

Abysmal App for EverFrost 40This app borders on utterly useless for controlling the Anker EverFrost 40. When I power up the cooler and try to connect the app: - I have to manually enter my email address and password. It doesn’t even prompt me with my saved login credentials from Apple Keychain. - After logging in, the cooler I have used and connected to the app dozens of times does not appear. The app cannot find it. I have to manually search for and choose my specific product and connect it. - The app is now connected to my cooler and functions - but wait! As soon as I am out of BT range, the app loses its connection and asks me to reconnect it by tapping a button in the app. It does not auto-reconnect as any other paired BT device would. - The above happens EVERY TIME I WANT TO POWER UP MY COOLER AND CONNECT THE APP. The engineers who developed this embarrassingly poor app should be ashamed to associate themselves with it. Given its high rating by others, I can only assume that it actually works for other Anker products - but it certainly does not for the EverFrost. Nice product testing, guys. 🙄.VixyswillieVersion: 2.6.0

Stop Signing OutApp continues to sign me out, week after week. Developer always replies that it’s the users fault. No, it isn’t. I shouldn’t be signed out unless I do it myself. And I always check the box to stay signed in… which is obviously useless. This isn’t an app I’m regularly opening every single day. But every week I’m signed out and notifications about the status of my devices stops coming through because I have to open the app and sign back in manually. Absolutely ridiculous this is still happening after years of complaints. Won’t be buying anymore Anker products simply because of this incompetence and refusal to fix..JaredhimselfVersion: 3.6.0

It’s just okIt shows a small graph that only shows instantaneous power usage. I would like that graph to be able to expand so I can see average power consumption over a duration. This would give me a better idea of how much battery usage things that run intermittently like a refrigerator or actually using. It also does not show amps it only shows watts having that option would be a plus Basically, all the Appia to do is turn the light on and off and turn the outlets on and off that’s it.Linemen71Version: 2.7.0

Was a great app at one timeThis was a great app for seeing and controlling your Anker products. Anker ruined the app by placing big ads right in the middle of the screen which you can not remove or bypass without clicking on the ad and having it fill the whole screen before it will let you go pass to your devices. If it did it only once per ad, then it would not be bad, but you must go through the ad each time you use the app. Anker is looking at their bottom line more than their customers and quality products..Geo :-DVersion: 3.16.0

Does not work without a network connection.App does not work without a network connection. Yes, believe it or not someone thought that having a device that you use during power outages should be dependent on having an internet connection. It uses Bluetooth to communicate, so this makes no sense. I am seriously debating returning the F3000 and going with a different brand. If there is a legitimate reason for this I’d love to know why. Anker? To be clear, the device (an F3000) itself appears to work fine without a connection. You just can’t manage it via the app without a connection. So you basically have a crippled unit that you can’t change the settings on. Again, why? Ugh. The support link listed in the app listing on the App Store just goes to the Anker homepage with a big ad on it, not to a page with support of any kind..MacludditeVersion: 3.9.1

Your refusal to use Face ID & constantly signing users out led me to buy EcoFlow!This is the only app I have that signs me out regularly as of it’s 2008. I’ll never understand why Anker refuses to use Face ID & logs users out regularly. I have hundreds of passwords. It’s impossible to remember them all. And I can’t be bothered with having to spend time using apps that require me to constantly look up my password somewhere. Don’t waste my time! I’ve since stopped buying Anker products and have purchased several EcoFlow products because they are not so ignorant..IPhonePhiveVersion: 3.7.0

Chinese company grabbing all the data it canThis app requires some VERY invasive permissions just to let me see the status of my Anker battery? The battery is good but the amount of personal information, contacts, surfing habits, social media and purchase information it wants to collect is unconscionable. Combined with the fact that this is a Chinese company where social credit score is king, this app appears to be an attempt to build similar profiles of users all over the world. This app is basically spyware, potentially for a foreign government..No spam for meVersion: 3.4.0

Trash bag appThe app regularly fails to login. It’ll say something about setting your country or allowing app login. The country will already be correctly chosen, but it won’t work. There is no magic “allow app login” setting, it’s a bad error message. Anker support is absolutely no help in resolving this. You can’t login to the app, you can’t use the app. This includes when you’re off grid or the grid is down. Then you can’t even login to your grid down app to manage your batteries. Really bad app..BillegeVersion: 3.19.0

Updates Don’t PromptI have 2 identical chargers. One charger got the update while the other won’t did not. Tried everything possible, I deleted the device off and tried resetting. So far no luck..Ipro31Version: 3.15.0

Feels cheapThe app feels non-native, go try the ecoflow app to see what I mean. This is just bad, I’m annoyed i went with this unit, i thought Anker would have put out something a little better than this considering the hardware quality..StevemcnivenVersion: 3.13.1

Requires internet connectionFor a device designed to work off grid, requiring an internet connection is silly. Especially considering I’m connecting via Bluetooth.Techno kamikazeVersion: 3.10.0

The content is not filling the entire screen.A new interface is required for a large screen display. However, on an iPad, the content does not fully occupy the screen..69 MakerVersion: 3.6.0

Connection IssuesHave a Anker Solix F2000. App’s Bluetooth connection fails regularly. Uninstalling the app and reinstalling it used to fix, but no more..Taco BandittoVersion: 3.20.2

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