GoTo Resolve Customer Service

GoTo Resolve Positive Reviews

Secure Remote Support: A Cautionary ReviewFirst and foremost, let me assure you that this app is completely legitimate and NOT A SCAM. Like many other apps in the market, it's designed for REMOTE SUPPORT purposes. It's crucial to understand that this app allows you to grant access to another individual, enabling them to view, control, and access your system. Exercise extreme caution and ONLY GRANT ACCESS TO PEOPLE YOU TRUST implicitly. Use your common sense; don't install the app just because a random person recommends it. This advice applies to all remote support apps. Once someone gains access, they might obtain admin privileges, install scripts, reconfigure your network, and access sensitive data, among other things. Always be vigilant. NEVER VISIT SITES that display sensitive information and ALWAYS ACT WITH CAUTION to avoid potential scams. Now, let's talk about the app itself. It's exceptionally well-built, responsive, and offers generous free usage limits. It caters to a wide array of use cases, making it a robust solution. However, it's unfortunate that its versatility also attracts scammers. Apart from this drawback, the app is excellent, especially for individuals managing their home systems or small businesses on a budget. With five free pro licenses, it provides an effective remote management solution..Rhythmic.Version: 1.3.2

Works GreatApp worked great for my support issue. All of the one-star reviews seem to be from people that got scammed, and for some reason are blaming the app that the scammer used. I wonder if these people are giving Gmail one-star reviews just because a scammer emailed them at their Gmail account..Nfly99Version: 1.2.1

Great app for supportI do IT support for years and this is great app to help out customers. If you don’t want to be scammed DO NOT ENTER a support key from a stranger..Drewnj123Version: 1.3.0

Thank youExcellent job and thank you.Rosie 9956Version: 1.2.1

One of the best appJust trust the app its one of the best app to get support and its free..Alokroy99926Version: 1.2.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.4.5

GoTo Resolve Negative Reviews

Apple scam!I have charges from Apple that I never made so I looked up the number to call for a refund and was connected with a scammer who had me download this app and used it to look in my App Store, get passwords and steal$1,999 dollars from my bank account through Apple Pay by originally convincing me he was helping me get a refund. Now this isn’t something that would have happened to me in the past. But I had a stroke and brain damage from it which affected things like common sense etc.. We immediately hung up and called the bank and there is an investigation etc.. But the line attached to the phone number I called that day has been busy each time I tried to call them back(to mess with them) So hopefully that means they’ve either been caught or they shut down that particular scam(at least under that phone number) Just be careful with this app and any other screnmirroring app! It’s for your own good to take my advice..Trump Rocks!Version: 1.3.2

Scam useCalled number to get help with iPhone14. Person I spoke with whom I thought was a help support team member for Apple asked me to download this app. He then asked me to open various screens which identified my name and Apple Pay so he could see last 4 digits of credit card. He then told me someone was trying to purchase cryptocurrency using my bank info. He asked me to look and see if I had seen alerts from my bank telling me of the attempts. When I opened my bank app, he could see last 4 digits of my bank accounts. When I questioned him what all this had to do with my iPhone issue, he abruptly hung up. Be careful what you are asked to open because they will see what you see!!!.Gullible guy52Version: 1.3.2

Scamm app ( wish i could give 0 rating )Why we need this app to be install in iphone if every one is telling that iphone are not hackable , people are calling from paypal and trying use app and tell us to install then try to still the personal information from our phone please don’t try to install this app if someone is trying to tell you ! 110% that person is scammer. Please read the review first before you go for install.SkywarthmageVersion: 1.3.2

ScamI wish I had read Sara’s review. I googled Fitbit to get my watch fixed and clicked on the first link. They answered Fitbit and had me get this app to help me remotely. DO NOT DO IT!!! They got my bank info, wallet info. I’m pretty savvy and thought it would never happen to me. Please be careful, I right away called my bank and think I nipped it in the bud, but I need to get new cards, new bank accounts and all new passwords to my apps. Not counting my paycheck info and people I pay..XxdrftyhjVersion: 1.3.0

Etsy reviewI will NEVER NEVER EVER purchase anything from Etsy again!!! I’ve been trying to contact them to download my pictures I purchased for printing. I’ve been trying since I ordered them on October 30th 2023!!! Every time I try to login to my account it keeps saying that I have the wrong password! I try again and it STILL says that the password isn’t correct! I even put in a password that said, I hate Etsy with no spaces. Never works. They took my money right away but their customer service, via chat, was absolutely HORRIBLE! So now I have to count it a loss of money!!! It reduced me to tears. Been trying TODAY since 9 AM CST!!! Never never ever again again!.Not copasteticVersion: 1.3.2

Scam. Don’t useGot scammed out of $500 and had to redo all my bank accounts and passwords. This app lets the scammers see all your information. I called what was listed as Apple Support. But was a fake website. First thing they wanted to do was download this app. They tell you they need to see what is on your device to help you. It’s a scam. Run away..1sucker499Version: 1.3.2

Scam - go to police and file a reportThey will take all your money out of your bank. They are persistent. When you put the app on they can access all your bank accounts and teak your phone usage . Do not use . Call the police immediately.Sara HarveyVersion: 1.3.0

Etsy ScamThey had a fake Etsy customer service number I clicked it and they used this app to try to help but immediately go off the phone once they had access. I’m not sure what damages can be done but I deleted the app immdiately..Anonymous2oVersion: 1.3.2

ScamDo not use this app, they steal money from hard working people. I called to get help from what I believed to be a apple representative. Regarding a concern I had with my account and turns out they do not help. Do not use period. They will not return your money..Ma90buVersion: 1.3.2

Scammer appThis is a very risky application, so be extremely careful. Prime avenue for scammers. Had an almost identical experience with a scammer as in other review. While the intent of this app may be to help others. It seems it really helps the scammers, which in turn will only do harm..MrAnonymous46Version: 1.3.2

ScamI got a message saying I was charged $578 I called the number, they said it was a sofa, he sent me a link and told me to get this app, it’s a good I was reading the reviews while it was downloading, I hung up and blocked the number..PytrissaVersion: 1.2.1

For real scammersThought I was talking to PayPal customer service and got took for several hundreds of dollars. Now reporting this scam to fbi because the got all my formation. And hopefully this scam will get shut down..Stricklymad72Version: 1.3.1

SCAM!If anyone asks you to download this app - HANG UP. Scammers use this as a pretense of being a representative of a legitimate company when they are working to get your bank information..Mrs CJP1963Version: 1.3.2

THIS IS A SCAMVenmo guy tried to make me download this. Go to customer service form the official website where you are having problems..Joshua_VelVersion: 1.3.0

ScammersI got scammed through this app I have to pay rent today and is now about to get kicked out scammed out of my whole paycheck.Yeaa bro12Version: 1.3.2

Scam appPlease don’t use this app. I was scammed by someone who took my call. They got into my phone, bank account and cash app. Please don’t download this app.Scammed do not trustVersion: 1.3.2

They are scammersThey just try to take money out my bank account I’m surprised that they are still here.BinhobresciaVersion: 1.3.0

Victim of FraudDo not use this site. These are scam artist that will get into your online accounts and steal everything you have..$@&)(@Version: 1.3.0

ScammersScammers are using this, they stole $575 from me. App needs reeds removed for allowing this activity. Developer is responsible as they continue to all this to happen. thieves 🤬.Jewel0926Version: 1.2.1

DO NOT DOWNLOAD THIS APP ITS USE TO SCAMThis app is use for scammers to access your phone and trick you to buys things … this app should be deleted from the Apple Store . I will report it to Apple too … DO NOT DOWNLOAD.ChitownbbyVersion: 1.3.2

ScamOnly scammers use this. I’ve had two scammers ask me to get it. If someone ask you to download it hang up.Jomaco47Version: 1.2.1

Used by a scammerDo not download unless uou absolutely trust them. This was used by a scammer who was very tricky and I gave him access.HadrfxyVersion: 1.3.2

SCAMSAn Indian boy pretending to be apple support. Just wanted access my bank account and Information. Don’t trust it..UwgucVersion: 1.3.2

This is a scam app. RunEBay return contact number was a scanner form India. Had me download this app. It’s a direct scam. Zero stars.I303Version: 1.2.0

ScamThey insulted me when i told them i won’t download the app, be careful!!.YrimoVersion: 1.3.1

Go to resolveScam don’t do it , why is this still on hear ???.DeerskinnerVersion: 1.3.2

ScamThey mirror your phone and steal your information...scam alertVersion: 1.4.1

ScamDon’t download this. Fake support agents will try to steal your money..AregularjohnVersion: 1.3.2

Don’t do itYou will 10/10 get hacked.I don’t usually type reviewsVersion: 1.3.0

Don’t download this app if an assitent tell you to do soThis app is a scam dont fall for it.Juangaymer006Version: 1.3.0

Be very careful !!Any legitimate support service does not need this app..Nick stopVersion: 1.3.2

ScammersThis app is used by scammers don’t ever download it!!! They stole over $500 from me.Voidwalker97Version: 1.2.1

DO NOT DOWNLOAD!!!!Used by scammers. They get into your phone and steal all your info!.ScaredcustomerVersion: 1.3.0

APPLE THIS IS TEALIING PEOPLES MONEYNot here to help with anything just ti scam your account and take your money! If Alex answers the phone os not Alez is Zubuntu!.Hugo8113Version: 1.4.0

ScammedJust got scammed for over 200$. Poised as an Apple support agent. Don’t download.KljmmmVersion: 1.2.1

ScamI literally almost got scammed good thing I was protected by God !.Z224&;Version: 1.3.0

SCAM SCAM SCAMDo not download this app. They are scammers. Who tried to get in my cash app..Dtjack5Version: 1.3.2

ScamDo not use this app or download it. It’s a app for scammers!!!.Gullible too!Version: 1.3.2

No stars it’s a scam don’t do it!It’s a scam don’t do it!.EjiyfhkfchVersion: 1.2.1

Run !!!Scam don’t be like me.MemoneyyyyVersion: 1.2.0

Very Bad AppUsed by scammers! Beware.555papoucheVersion: 1.3.0

ScamDon’t get. Is a scam.TopofthetowerVersion: 1.2.1

Scam scam scamDo not download . This app is a pure scam!!!.Almost scammed1Version: 1.3.2

Don’t trust the scamDONT TRUST.8002 on youVersion: 1.3.0

SCAMThis is a 100% scam.HhhhhhooohbfdxzfgzVersion: 1.2.1

RiskyDo not download this application because ig is fake one they tell you to use crypto and all which is surely not from apple.User02603Version: 1.3.2

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