Google Earth Customer Service

Google Earth Positive Reviews

Sorry to say but.. a few kinks..So I had and deleted one and a half year ago because I didn’t rlly think I would need it. So earlier yesterday ( today’s yesterday) I was getting bored and so I got this app again and I had to get the older version. So idk if that is related to this but.. every time I try to “ walk “ in the streets it lets me go little ways but then it stops working and takes me to my home screen :( Is it related to old version of google earth or maybe because I don’t have latest version of iPad? Could it be because my iPad is like five years old or is it just something that needs a bug fix update? Or can you not fix? I totally understand if you cannot fix though because I know you all work hard reading reviews and trying to fix any problems anyone has. Thx for all your hard work guys! Me appreciates it. Sincerely, INFO UNAVAILABLE.Sqash27Version: 9.3.24

Here is a couple of do and don’ts for your appsBy the way, there’s a couple of suggestions, so let’s get this over I know that there’s one version that’s on like a computer maybe and it’s where of course it’s cool and you have to add the same thing to iPads and stuff because it helps and make sure to keep the closest of all things that are there there but fix the main thing but always make sure you can make sure what you’re doing is perfect and this is very cool and can you give me the hint of how to make maps like this style because it’s very cool and here’s the do’s take benefit on your update if it looks good, keep it but if it doesn’t look good, keep it for a couple weeks or so and then just that another update and so your app that you made it will make map momentum better so also, I know that there’s trouble loading when there’s no Internet but try to make this a no Internet app. Sorry if you can’t because it’s gotta be like that but I’ll get the rest of the stuff over with later..Bean2016boyVersion: 10.46.1

Recommended for geography nerdsThis is a great app and I'd recommend getting it. Unfortunately, the whole world isn't 3d, but that makes sense for multiple reasons. For one, most of the non-3d areas are random countryside's or small towns, which makes sense, as it would take so much effort to turn a tiny little town in the middle of Canada to 3d, and it's not worth it. For two, places like China, Russia, and North Korea obviously aren't 3d because those countries dont give us permission to analyze there country at every angle thousands of times (for good reason). Overall, it's amazing, and I fully recommend it to any geography or history nerd. One thing that would be cool is adding a function where you could change the time of day. For example, you could set it to midnight setting, and everything would be dark and windows would be glowing. I don't know how the Google satellites work, so it might not even be possible to add a day/night setting with our current technology. Anyway, that's my review!.FdasscgarVersion: 9.140.2

Nothing but bugs nowadaysThis app means a lot to me. It lets me explore the world in a way that isn’t possible for me in real life, allowing me to zoom in and experience places all over the world which I may never get to visit in person. I’ve spent hours just scrolling around the planet, tracing meandering rivers and gliding over mountain ranges. It has made me see our planet in a whole new light, opening my eyes to all the beauty that it holds. However, as of late this app has been nothing but glitches and bugs. Every single time I open the app something goes wrong. Either the image quality will be so bad that the entire globe looks pixely even when fully zoomed out, or whole chunks of it will be black, or else it won’t display any locations or any other labeling. I can’t go for more than a half hour without something glitching out, and so far there seems to be no acknowledgement of these issues from Google. It’s unfortunate that Google is seemingly neglecting such a great app. I think it could be a great educational tool for people of any age group, but its potential is being squandered..PrincemartellVersion: 9.153.0

Detail Update PleaseIve been a fan of google earth for a long time now. I recall that the first images used to allow the bottom of the ocean exploration with a smooth transition from land to sea. With the new updates and imagery, a lot of detail has been removed. I used to remember looking at land masses and seeing the trees and roads but the current images are now blurry blobs. Also the area surrounding and encompassing Antarctica is severely pathetic. We the people want the details and the Truth. Why is it that there are photoshop cuts and cloud clips, that are covering up detail of the landscape? Please fire the photoshop team and tell it like it is. What good is exploring the planet in virtual format if all you get is blurred images to hide those detail? I don’t use Google Earth much any more because it is a joke now. It makes me sad that all the big corporations want to keep people in the dark, never sharing what they find. Who are you to make that judgment on all of the population. What gives you the rite to hide valuable discoveries from us? And why? It just makes me sad that you were not raised with the truth and so you find ways to cover it up :(.CrystalCafe!Version: 9.3.3

Deep night explorationOnce, on a blue moon night, I learned of a park that existed in New York. It looked small, so I sensed it would not be easy to find. However, I was aware that Mother and I were soon to travel to NYC to have ourselves a ball, so after a long time, I decided to travel to my favorite place: Google Earth. I entered in my desired location, and was transported to a lovely street containing rows of beautiful old brownstones, and many foliage. It took me forever to actually find this park, but eventually I did and decided I would do everything it took to go there. So I did, and I went there successfully, thanks to Google Earth showing me what streets to go on. Thank you. In the past I have also went to North Korea, Michigan, Illinois, Chautauqua, my own home, my friend’s home, and many other scintillating locations. I have traversed all over the world and become a beast mode hiker, thanks to this company. YOU HAVE LED ME TO THE PARK. THANKS BROSKI..Cassandra barnesVersion: 9.154

Couple updates please?When I first found out about this was in first grade. My teacher has iPads and he has one for each of us. And there lied, Google Maps. I would love it! I would search up my name, my house, etc. so like a year later I decided to get it. A Little disappointed because their hasn’t been an update. Like I would now because my dad built a padio. And my friends house wasn’t built until 2019. And it hasn’t had an update since 3 years. I would LOVE for an update on the world. And, also please make it so you can see everything in real life when you want to see like a mall or something. Because I wanted to see what Ariana Grande’s house looks like but I couldn’t because she lived in like a town and I couldn’t go down this road. So I would like for you to do these things. It will probably take a while for you do go around the world (no duh)..CouchPotato🥔Version: 9.140.1

Hey I just wanna say something about this appUnfortunately people lately have been saying there’s many glitches and strange things found on this app (and I agree) but since then there hasn’t been a SINGLE glitch or bug or strange thing that I have ever seen on this app known as google earth or google maps (whatever) but I just don’t understand what the point of these bugs and glitches are. Many people have found these kinds of bugs but I just don’t get where they came from and why this app has a lot of bugs and glitches. I don’t Know maybe something really is wrong with this app. Well good thing those glitches are fixed because I would be terrified if I saw a glitch. Because usually bugs and glitches on this App are usually very disturbing and I agree with them. Otherwise this app is great and I hope u like it too :).AngryBirds09Version: 9.3.24

Love it, but does have some issues.This app is really amazing, but there is a few things I have issues with. First, it is really outdated. Many of the pictures are from early 2000’s and a lot of stuff has been added to some places since then. Also, it can be really laggy, glitchy, and I do feel like such an impressively complex company such as Google has the tools to fix the lag, but chooses not to. I do however, really love it. For example, I love to write and draw, and this app allows me to use 3D imagery to study the places in which my stories may be set. It is also such a fun thing to use when bored, I love to just go to random places I will probably never be able to visit in reality. Overall, I do enjoy it very much, and would throughly recommend..🧡~LemurTheRainwing~🧡Version: 9.140.1

Fix the time differencesI’ve always LOVED this app. Being able to explore places I’ve always wanted to go without having to get off the couch. But, I’ve noticed a problem and to be completely honest I can’t seem to find a reason why the people in charge can’t or won’t fix these problems. First problem is the blurred areas. Certain places I’ve looked at in the past were completely clear and I was always able to zoom in almost to the point of being able to read street signs. Now y’all have started blurring our a LOT of different details and to be honest it makes the app a lot less appealing and more useless than useful. Problem #2. The seasonal overlapping... now this happens on my GPS when I use it with satellite overlay. BUT, once I’ve zoomed in to a certain point it all clears up and the picture is as it should be according to the season. I’m a HUGE history fanatic so I’m constantly looking for ruins and remnants of the past in places most people can easily get to. But when I start noticing that the picture refuses to clear up and focus and the fine and important details are now blurred. It makes me ask why. Which also causes me to look for answers. Which has also given me no other choice but to contact certain people to hack into certain satellites so I can get the answers i need. 🙃.Confederate sonVersion: 9.3.26

SO COOLLLL but...Sooooo I really love google maps, I love searching for places ive been and searching for them on google earth! But since it hasn’t been updated lately, when I look at my town- (it’s not really a town it’s smaller) It’s only 2 houses and a bunch of grass. Also other places aren’t updated for 2022. So what I suggest is- maybe updated the views every year? Because my small town has been like this for maybe more than year, and it still hasn’t been updated! And some churches I looked for aren’t updated either! My school and other schools look like they did about 3 years ago! So could you please update? Maybe update every year so that it’s better? That’d be great! Please respond back if you wanna! :).Update Idea (Crystal)Version: 9.154

Good job googleBased of of the other reviews, this app can be a bit glitchy and annoying but I don’t get much of that. There are some area that I wish were available in 3D but it does make sense. Like on a lake, the roads are a bit small and crowded so it would be harder to get to. Also it is a private community so that is completely understandable. I do wish that the website worked on a phone a bit but the app is good. There are some random blurred areas in random places which is annoying. Why is that patch of grass unacceptable to show? It is a bit weird when you go into street view and for a second it looks like a very low quality video game before it loads. Overall, a pretty good app. Keep up the work google..Turtly coolVersion: 10.42.1

Update some places likeSo some of my relatives live upstate New York and since I’ll most likely never go up there I want to see there house, might be weird for others but I love them and I’m curious and I know we’ve all been there, anyway I want to see the house but the picture isn’t updated it shows on the arial view but when I click on street view the house isn’t there, I want to see there house and I want you guys to update lamplighter acres in fort Edward NY because I want to see them and there house if u could I’d appreciate it they got 3 or 4 circle roads in the community it’s not hard to drive around all of them, again I’d appreciate it if u could update it thank you for taking your time to read this be safe god bless you all.LOVE IT BUT SOME ISSUESVersion: 9.175

It’s great but…This is a good app but it has some things I’d like to change as in like not all things are available and you don’t really get to go inside buildings if I could I would update this to where we are now and have all streets recorded,if we can’t have this possible because there is some protective lanes, well I know we can’t but,I would like most streets to be recorded. Either way this is a very good app I do suggest you get it there’s no ads or anything it’s not better than Google maps but I would suggest Google maps if you want specific street views, in specifically because there is some things in the world that I would tweak, as in, there’s not just two continents! But overall it is a very good app. 😊.😆🤣😡Version: 9.154

Love this app but one questionSo I downloaded this app because I wanted to take some virtual vacations and my friends and I ended up using this on FaceTime. I would ask them where they wanted to go and we would go there but I don’t understand why the image from my house hasn’t been updated since 2016 and everything else where I go has been updated Google Earth can you please fix this. Otherwise love this app would definitely recommend and it’s really fun to see all the places I go from the comfort of my own bed. And also sometimes street view glitches out a little bit but sometimes it makes her some funny fails thanks for reading!😝.Emo elephantVersion: 9.193

Destination to DestinationI’ve used this app for near a decade. Previously I could type a city to city (near or close to those cities center) and see a driving route, without, putting in an exact address and get the driving time and get a close estimated miles. This now has been lost, what a shame. One needs to complete address’s on both ends in order to now get that driving and miles information. I would again like too be able to select just a city to city and get that information to adjust my driving and time required for a trip. Overall it is still a valued tool. However, little things lost as this, degrades a once positive app to a “So-So”..14StxSVersion: 9.134.0

Will not load/openUsing an iPad Pro google earth is stuck on the welcome screen and does not go any further. Clicked on the app support tab in the App Store and it takes you to a help forum for windows google earth Pro help. Useless for apple products. Really a shame googles so disorganized or just doesn’t care about low revenue users UPDATE: several hours later the app loaded as expected. Program ran fine, would be nice to have current or near current maps and photos, most data I saw was more than 3 yrs old. I’m thinking the startup/loading issue was not an app problem but a temporary google server issue they resolved. Still no troubleshooting info for Apple mobile users (at least none I could find) even with the issues, Google Earth is the best (free) global mapping app money can buy for the iPhone/iPad..SHBSMPVersion: 9.3.18

Great search!!!!Ok so I had seen this on my friends school iPads and I got it on mine too. Lila said it takes you wherever you search. And it did. I told my dad all about it on the way home from school. So when we got in the garage, dad said “I can download it on your iPad.” And I said yes and he downloaded it. I loved it! I found our house, the ocean, tiny islands in the ocean, and much much more (like 3 mile island)! Alright so this game is good for searching up places you want to go to or track or something else. Or like me, just want to see the world at home. One day, when I move out of home, I will see the world. Ok so bye I have nothing else to say. Sooo…. Imma kid and imma go now bye 😁..Kayster ReneeVersion: 9.154

UpdatesI just want to say that I wish all the maps update there City New York has not updated london San Francisco losngls and more the building don’t change New York 3D buildings Are in 2018 this year it should be 2019 so as rest of the world 3D city and it’s not live and no upadates of the building years we have to wait and Washington DC has no 3 d buildings and I’m looking at the same 3D building in New York for a year or more and it should have live maps and the loading you get shots cause far away it dose not load so google earth please make New York City have new 3D building cause the time New York takes place in is 2018 so now the 3D buildings should be 2019 by now so google earth update the 3D city’s more ok.HfhhfhfhhfhfVersion: 9.3.26

RatingHi! This is my first time reviewing an app but her it goes… I thought that this app was amazing but it was a little hard to see buildings and landmarks or stuff like that when you are in 3D mode. If you wanted to see things clearly you had to onto street view. When I was looking at an island I wanted to see something’s that I loved about it but I couldn’t see them that well so I tried to go into street view but that island doesn’t hav any clear streets apparently so I couldn’t see any of the very cool things that the island had to share. Other than that this app is very amazing to use and I highly recommend it. If you haven’t used it yet I hope in the very near future you do!!.Superhero🦸‍♀️Version: 9.175

Really great!Oh, man. I use this app far more than I’d like to admit. When I’m planning out mountaineering routes and backcountry ski trips, Google Earth proves shockingly useful. I would never use Google Earth in place of a detailed topo map, but there’s something revelatory about being able to fly around a 3-D image of your objective and view it from different angles. In fact, it’s this usefulness that makes me occasionally frustrated with it. The reliance on data signal makes it an unreliable friend in the backcountry. I wish (like with Google Maps) there were some way to save certain areas to my phone so that I could consult a 3-D rendering of the terrain in which I’m currently route-finding, rather than just taking a ton of screenshots..Christofer WilliamsVersion: 9.123.0

Most used app on my phone 💗Yes, you heard that right. Google Earth is a great way to explore new places when you’re at home, especially during the pandemic. it’s a great way to explore places that you probably will never go to. my only suggestion is a night version, because I would really like to see different places at night, especially Milwaukee, Wisconsin. but I won’t take a star off of this app since you would have to drive around the whole world to give us a night version. however, it is something you should consider. You should also update the street map because it’s old and it’s from 2018 and I live in a growing neighborhood..Spider-Gwen✨Version: 9.3.24

I will be forever gratefulSo today my mom is going to go to Jalapeño in my city so we can get a burrito because their burritos are good. So I looked up where Jalapeño is in my city and I memorized that spot. I am also in the mood for a smoothie and looked up Tropical Smoothie Cafe because their Bahama Mama is one of my favorite smoothies. I looked up both of them to see if they were even remotely near each other because if they were, I could get a smoothie. It turns out they’re right next to each other! Google Earth helped me figure out if I could get a smoothie and I am forever thankful for that. Now every time my mom goes out to Jalapeño I have a decent chance of her saying yes to getting tropical smoothie..LlamalamVersion: 9.3.19

Future is Here.Not only 5-star app for iOS platform, but also for later viewing in Virtual Reality. Using the Insta360 camera, I can upload 360 photospheres to Google Earth/Streetview via the Google Streetview app. In the end, using the Google Earth App to view not just google content, but updated content by google users makes for an incredible end-user experience. This is also a 5-star review for the Google Earth program available in the Oculus App Store (free). Using a VR platform (e.g., Oculus Rift S), you can literally “walk” down a street with a 360 degree view as you go. Incredible technology. Future is here - check out the app in virtual reality if you have the opportunity..Patrick37774Version: 9.2.55

Desperately needs an update with better features.Decent, but is lacking major useful features such as; • Save Pinned Location, that you can custom label • User Guide! Explaining each and every function! -From the upper right hand symbols (domino, measurement, etc.). -What each icon over buildings mean (speaking of; there is an error when tapping the icon to get information. A ‘no internet connection’ pops up. Maybe it’s not an error but lack of info on that place?) -In addition to the icon explanation; add the colour of it. Ex: the fork & spoon being orange, dot being grey, shopping bag being blue, etc. I ask that you PLEASE keep these suggestions in mind. I’m not sure if updates still occur or if the app is still being monitored by the creators. I implore these features to be made at some point. I believe it’ll boost the ratings this app gets. That said! Do not rush to get the updates done and out immediately, otherwise a major bug/error may happen. Take time and update at your speed. One at a time or as a bundle. Pardon the wall of text and if I seemed commanding, it was not at all my intention! Just my own thoughts and opinion. Thank you for reading. Sincerely; Anastasia |aka| Haka.HakamorraVersion: 9.2.37

Some Areas Needs an Update!!!!I like Google Earth. I believe it’s a pretty cool feature to explore the world and see different places and such. However, there is a problem with the map. For instance, in New York, there is a city named New Rochelle that is going through a construction boom. From only having one tall building to having a whole skyline, the city has changed a lot in the past three years. However when I go to check the area out, the area is 1. Not in 3D and 2.Pretty dull and gray looking. Is it possible to fix that area? It’s a city of almost 100k and I think it deserves a map update. I also believe a map update every 5-10 months would be reasonable..Nickfloyo14Version: 9.175

You can not travel without Google——-Especially if you are motoring somewhere and need a hotel, restaurant, or medical help. The Maps app is enormously helpful because in addition to the video depictions, the aural directions allow you to listen to the driving directions and watch the road. The Earth app is a fantastic aerial view of your route and/or destination, which then allows you to simply go to maps and enter the address. You can enter enroute information requests for hotels and gas stations or just about anything you want or need. It is very intuitive, is GPS synch’d, and will get you un-lost in a jiffy. You simply can not go anywhere without this app..AsphaltFenudeVersion: 9.2.37

Excellent appThis app is made for a geography lover. It is an absolutely fantastic app. This app allows for some very high resolution images of buildings photographed from space. It also has voyager and knowledge cards which help you learn so much. It also has a random location button which can take you anywhere in the world. Finally, the best part is the measure feature. This thing is amazing. I have learned so much about the scale and true size of things using this. Additionally, Google Earth shows the Earth in it’s true spherical shape. This lets you see truly how much bigger or smaller things are than what you thought. Would give it 6 stars if I could..Google EartherVersion: 9.3.4

A little out-datedSo, overall, really great app. I’m able to look at where I live, in the neighborhood. I love the street view as well. Theres only two things I would change about it. Ok, first of all, cmon. Like, those graphics man! Once, I was lookin at water pouring out of an inflatable pool (wow great time to take a picture Mr. Satellite XD) and it had corners and points and it almost looked like a rectangle...Secondly, it’s too out-dated. I’m literally looking at something from a year like 2014 when I’m almost in 2021! Overall, great app, just those two things and I would put in five stars. P.S. I know you guys don’t read these stupid reviews, but seriously, please give the app an update..HumbleWolf5504Version: 9.123.0

Update PhotosThis is a very good app. I like being able to see different places around the world. One thing I would like to suggest is that you update your photos every once and a while. I know that you had to take tons of photos from all around the world in order to create this app, and that couldn’t have been easy, but construction and landscapes are changing, and places look different now. When I search my address, it comes up with a photo from years ago. We have greatly improved the way our house and yard look since then and I’m sure other people have too, so I just think it would be nice if you update your pictures every few years. Thanks!.Captin poopsalotVersion: 9.134.0

Great game to look at the world with!I rate this app a 5 star! It’s a great game to zoom in at the world sometimes I even see cars on parking lots! I also love how everything is 3D. Sometimes I even search up where my house is sometimes, I like to see if there’s anything new, like me playing outside. Sometimes I even just zoom in on random places like ant artica or Paris. Sometimes I even see people on the map! It’s a really cool app and please make more of these maps! Also- whoever might be reading this try zooming in on lake Harriet. The lake should have an airplane in it or maybe the wing. I assume they took out the airplane but accidentally left the wing in the lake..KekdjdksVersion: 9.120.0

Love it, Crashes OftenGoogle earth is one of my favorite apps. I love exploring the world through street view and the 3D perspective. But I am growing increasingly infuriated by the frequency of crashes! I run the app on my iPad and I’d say about eighty percent of the time I use it, the app crashes every few minutes. Just closes completely. Restarting my device usually does nothing, and at this point I’m thinking it must be the app not me. I really hope google can fix the issues though because it is truly one of the most important apps in my opinion because of its ability to expand your worldview, especially in our home bound lives in COVID era..Ellentaco33Version: 9.123.0

You should download this appI have been on this app for about 3 years and I really like it. If you want to see more places on earth then you will love this app. The only thing wrong with it is that the pictures are years old, but besides that this is a awesome app. It has street views. You could type your address on the search bar and depending on how new your house is you could see your house. You can even go inside the White House with street view you can’t go everywhere in the White House but it’s still really cool going in the White House and seeing pictures in their. You can see anywhere on earth..Owen beuligmannVersion: 9.120.0

QuestionsI’m not here to review this app but to question a writer. I just read a review titled I found some scary stuff. I read the review and then looked at the date that posted on. The Date was April 1 in other words April Fools’ Day so I had a few questions. Question 1. Was the review an April fools day prank? Question 2. What did you look up to find these scary things? If this is a prank why would you think of that out of all things because people in America see that and that scare some people that scared my brother that scared me so I just wanted to encourage you not to do that anymore! I think the app is good in some occasions I think that the app needs to be updated because I looked at my address and it was just a big pile of dirt so that was when they were building it I know the house is very new but it was a literal pile of dirt I think they need to update the app to make it better! Everything else I think is great so overall I think it is a great app!!!.Peypeylol!!!!Version: 9.134.0

Perfect for calling the policeSo recently I got my phone stolen so I went on find my phone found out the location and then searched it on google earth and now I have exact location and definitions of what it looks like and if you are saying why could you just tell them where it is in the first place well that’s because that was the last location where it was located at so I bet it is his or hers house and I could send the police pictures for some extra hard cold evidence so thank you for creating this beautiful app. I give it five stars.GggfghvvVersion: 9.134.0

Timetravel feature needed + ocean mapI really like google Earth, but I would love to see a time travel feature where you can see what has changed over the decades: buildings, roads, environment, etc. Also, I think the next step should definitely be mapping the oceans; you will have work for centuries, honestly. Lastly, I want to see higher resolution imaging. One thing that I currently like is the 3D feature especially when you first tap it and the camera does a cyclical camera pan; that's awesome! Although, I would like this to be available from multiple zoom levels. Also, how about quick-zoom level buttons: 1x, 2, 5x, 10x or altitude ranges. Google + Wikipedia would make a powerful resource for information ;).JamesAlexander84Version: 9.2.25

DisappointedI am unable to use Earth on Chrome with my iPad. Every time I try I am prompted to download the Earth App. The app is only good for looking around. Even though the app contains some of the most breathtaking pics I’ve ever viewed, it’s not what I need. You should at the very least be able to make lines and be able to differentiate them by color, but nope you can’t even do that. Most people use their laptops, phones or tablets, certainly not desktops-unless they’re at work. I’m completely annoyed at the fact that I can’t continue my “project” at home on my iPad Pro. Now I have to find someone with a desktop or go to work (on my off day) to finish my Google Earth Project..LULUNZUIVersion: 9.175

Google earthI recommend all people getting it because it’s useful for everyone you can see any address with it I request without it doesn’t go to desert but with it comfortable find your way especially if you are familiar with coordinates of a point you can save points with x-y-z and always save in your phone like global positionally system or gps civil engineer can plan road or railroad install on this app and specify place of bridge and culvert and can use it daily of coarse it has many abilities that when use it then understand all I hope all consumers appreciate it and I wish success all producers this app.RezasetodeVersion: 9.3.4

Great App...Has issuesUPDATE: They need to change the timeline so we can see historical dates; only seeing back to 1985 is not historical. Plus, better quality images, so many when zoomed in are still poor quality/blurry. And STOP blocking some images that are not gov’t sensitive. I really enjoy this app. I use it for various things. I wish Google would STOP blocking images that aren’t too secret, it’s annoying and not their place to do so. Also, when I click on some blue spots to view street view, they don’t load, but state “No street view available here. Tap a location highlighted in blue to enter street view.” But that’s what I’d just done. Please fix these..Kim-KKVersion: 9.154

I am I guess I could read it a like five starThe reason why I read the five star is because I love traveling the world single world see what it looks like it’s so cool that you get to see it first from online and maybe travel there someday but it’s also cool that is 3-D so it makes it more of a listing to make it seem like it actually did right now not so the fact is people waiting here for stars in do you starving to Sturgeon wanna start that their opinion but they’re being real with that will be ratings because that this happened that bad so chill.Aaliyah and MoliqueVersion: 9.134.0

I like it but there needs to be more 3dI thinks the app is pretty good. I’ve been using it for about a year now, and I have fun measuring the countries. But there are just some things that need to change. First of all, the cities. Not all the cities are in 3d. This needs to change, because large cities like Moscow and Shanghai are literally flat. Second of all, the highways. If you look in Apple or Google maps, there are highways in almost every country. But here in Earth, highways are scarce outside of the US. Why? There should be highways everywhere else. So if this review gets to you, don’t just ignore it. Read it and make these changes..Skull BucketVersion: 9.123.0

Fsj British Columbia needs updateWe need n update for fsj British Columbia last time it was updated it was 4 or 5 years ago.BhtesVersion: 9.2.49

OkIts ok, but can you please update ontario? Its been a while.FirstormGAMER10Version: 9.140.0

Update itUpdate this so we can see what everything looks like in either 2019 or 2020.RowanwareVersion: 9.3.7

???Its lit.Olt AjdiniVersion: 9.2.29

Amazing! And it’s Ok!This is an “OK” and “Awesome” App!, It helps me if Its the Right place or not! 😋.RobloxBestFanVersion: 9.2.14

:]I think it’s amazing! U should add info about the place thow that would be cool.AustKelVersion: 9.3.19

Help.Usually works fine. But suddenly the earth is blurred and street view is refusing to work?.MelosaValeroVersion: 9.2.29

NutI have autism and this is awesome 🥜.CastorbVersion: 9.153.0

YayNow I can go to Switzerland without having to leave the house during the coronavirus. Also my house is gone on Google Street View.OroeyVersion: 9.2.49

Great app but....Needs an update!!! Everything needs to be 3D especially Ukraine, Belarus, Latvia, Lithuania, Estonia, Russia and more countries that are 2D right now..Maxomax!Version: 9.3.18

LoveLook on snap map then go one here and find out your crushes address and stalk them. Bam.Aesthetic_avocadosVersion: 9.3.24

It does need to updateI moved out of my house and there is pictures of my house before I was there.Ms mango 123456Version: 10.42.1

CoolC’est vraiment cool.OliskjdVersion: 9.154

Update pleaseI would like a update of 2022 please because i wanna buy a big piece of land and see what i will have on my land.BsjgesisVersion: 9.154

Not badFor a free app they did a great job.AnlrbpoahegVersion: 9.3.19

Great but umIt’s 100% a 5-Star app, the problem is when I see my old house I see a wooden deck. Come ON! We took that old clunk out five years ago..SuPeR uLtRa ReViEw PeRsOnVersion: 9.120.0

To goodThis is to cool.QahtanibraVersion: 9.3.26

This is very nice!I like it when you can see places you have never been to!🌍🌏🌎🌏🌍🌏🌎 But can you maybe update British Columbia?.LYDIA LI TANVersion: 9.3.24

Good, hasn’t been updated.It’s good but British Columbia hasn’t been updated in 5 years..Katrinb0928Version: 9.3.21

KindaNice place to live actually.GhjgddvyuVersion: 9.3.19

Pretty GoodIt pretty good but I really needs to me updated only complaint.DawmolVersion: 9.3.18

3D wasn’t greatWouldn’t exactly call it 3D but it was really cool other wise.Game Girl 99Version: 9.2.37

I like itI do like the app but there are some downsides. It is difficult to navigate and sometimes you don’t get the perspective points that you want, but over all very helpful!!.Horse ridddddddderVersion: 9.2.25

Pretty goodYou guys need a new update of the earth it’s all old we got new stuff now and stuff changed.SunshitneVersion: 9.2.25

Update neededFor a 5 star rating, how about doing a recent update over the city of Calgary? Your current maps are 4 and possibly 5 years old. A lot has changed since. Thank you..Arbour88Version: 9.3.3

*claps* U DID AMAZING MAKING DIS APP ITS BOOTIFULI use it for homework UwU.SpidergerVersion: 9.123.0

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Google Earth Negative Reviews

If it ain’t broke, don’t fix it!This update makes absolutely no sense and is a perfect example for app developers of what NOT to do - don’t dramatically change an app that worked great for years unless the changes clearly benefit users! These changes are not improvements! Why make a huge “Your projects” tab that takes up screen real estate without even giving us the option to completely hide it? My guess is that most mobile Google Earth users don’t even use projects regularly… I certainly don’t. Now I have this annoying UI element constantly taking up a ton of space where it can accidentally get tapped. The slideshow for viewing photos is a complete downgrade because you can no longer zoom in on the pictures! The layers tab is cluttered. Searching now feels clunky. And what happened to the Voyager section where you could view different interactive pre-made stories like sea level rise, deforestation, etc?! There are a couple new features I appreciate, but they could’ve easily been incorporated without changing the UI completely! I’m happy they gave more control over custom layers, made Timelapse easy to use, and made a toggle to show areas with 3D coverage. However, these things don’t compensate for the nonsensical UI/UX changes. Do better Google!.ShishkababyVersion: 10.38.2

Not Even Basic App Comforts (2020 iPad Pro)It takes a lot of disappointment for me to write reviews but this app is just so flat. It’s like they took what they were in the process of developing years ago and just threw it up without even looking at it for a quick review. I am terrible at geography and thought this would help me with a class I’m taking but I was mistaken. You can’t adjust any type of visual settings so if you zoom too far in on, say, China, you get a million different location names in English and Chinese and you can’t even see the land under all the text. Also, it would be really enjoyable (and easier on my old lady eyes) to be able to make borders bold or different colors or even cut out a region to view it individually. It is absolutely impossible to tell one country/state from the next with the impossibly thin tan line separating everything that, oh yea, is the same color that is used for most of the landscape. What a mess. Overall really great concept but what I’m gathering from other reviews, the app particularly for iPad is super low quality compared to others. I now know that if I had a desktop I’d be able to look at the moon and mars so I feel really gypped now. And yes, even though I didn’t pay anything I still feel shortchanged..SomethingcheesyVersion: 9.3.19

Out of Focus GarbageI can’t express my disappointment enough!! I’m rating this one star because there is no zero to pick. Today’s Google Earth is a former shadow of itself in terms of image quality and resolution. I was a huge fan of the application a decade ago, but had not used it in quite a while. I just got a new iPad and installed it to take a nostalgic walk down memory lane, and I almost threw up. Most apps make an effort to improve over time, but this one has managed to regress. It has become a piece of out-of-focus garbage. I was so looking forward to visually traveling to another part of the world while we are under COVID restrictions and flying over a city and its streets I once knew so well, but all I found was a distorted mess compared to my former virtual visits. The graphics of streets and buildings are a bad cubic Minecraft experience. Can you use the app for middle school geography? Yes. But for really studying topography and detail? Don’t waste your time. Google Earth has lost its mojo in a major way..AddybyteVersion: 9.132.0

Slow, very, very slow updates“Okay. Guys we got the data in for the whole world! Now we can sit on our butts for years and years and never have to update it”...said the boss at google earth a decade ago. I know it is free, but I have State Farm road atlases with the picture of a 1953 Buick on the cover that has more up to date maps than Google earth! Those were also free! Their competition is buying new images like crazy and have current maps/terrain. Perhaps GE just isn’t in the game any more and are letting this program wither and die when more folks like me discover it is full of ancient artifacts instead of a current set of images. I’m in the hinterlands of the fly over in the USA...Denver Colorado. Doubt if the GE staff can spell it let alone find it on their own program. The images I deal with are from three to seven YEARS old. Streets, many buildings, power lines, pipelines, public facilities have been built and in place for years in the suburban areas of this city. There are much more current images in Tibet and South America, Do not use this app if you are expecting to get current images. It is poor for that. One feature that might be helpful is to have a streamlined method to report obsolete images, or offer the ability to purchase new images of specific areas if Google cannot afford to update your area of interest..Krazo1Version: 9.2.15

No longer user friendlyOnline instructions: On your iPhone or iPad, open the Google Earth app . On the top left, tap Menu Feedback. I have the latest update and there is no “On the top left, tap Menu “ on my iPhone. I live in the US and we do not use the metric system and there is no “settings” provision to go to and make changes. I’ve used GE for many, many years and have used it for topology to avoid flood zones and to actually track what direction and where water moves around and away from my homes, impossible to do that anymore ie, 10+ years ago I used GE to know that our home is 27+ feet above sea level and should we have 100 year flooding rain system, I knew exactly what direction and where water that would go and - - - I was correct and this is important to me because my home is a mile and a half east of the Gulf of Mexico. I am very, very disappointed in GE, Google Earth..RJK_SeniorVersion: 10.38.3

GE for iPad - where is the MENU/options & project is unnecessaryI was a consistent user of Google earth and loved it! I have no need to create a Project, but this is intrusive and blocks too much of the view. So I looked for an option to turn project off, discovering there is no MENU available in GE for iPad to see. I tried HELP on Google search and each one referenced a MENU and options. I deleted the app and downloaded again to see if that fixed it. The first time I opened (after the new download) I found the MENU to the right of search box behind my first initial encircled in green. But this MENU disappeared on subsequent openings of the app. I looked for a “feedback” option or any mechanism to report this MENU issue, but nothing. GOOGLE, what gives? I seldom give mediocre reviews without looking for HELP, but this seems to be my only option..G+dollfaceVersion: 10.47.1

Looks AwfulI think what this app is doing is really cool with the whole see different places thing which is why I’m giving this 2 stars instead of 1. It looks horrendous, unless you are using street view, everything looks terrible, it looks like someone threw up after eating Taco Bell. And most of the time things you want to view aren’t on the street so you can’t even use street view. In my neighborhood I wanted to look at my school because it was remodeled in 2012 and I started going there in 2013 so I never got to see what it looked like before. My neighborhood pictures were from 2011 so the school wasn’t remodeled yet. So I went and looked and because it’s a school, there was no street view for what I wanted to see. All you could see was the front of the school. So I tried zooming in and low and behold. It looked so terrible. Don’t get this app.PackyboiVersion: 9.3.26

Too much editing of world by GoogleMany cars removed from streets and parking lots, advertising placed on trucks and other advertising deleted - we see only what Google puts on them…and where did all the people go??? Doesn't anyone notice that Google edits all the “photographs” from space to delete certain material they deem offensive? Why is the handicap rail by my sidewalk offensive; yes it was deleted - the bush was planted after the rail and it is there (and one side of the rail is evident (they were both put in the same day and after the bush.). And I know the truck in one parking lot, and that is not what the ad says on it…and yes, that is the truck - it has an assigned space. I know Google makes a lot of money, and needs more - but shouldn’t there be a warning that this product is “for entertainment only” and that photographs have been altered..Hal JorVersion: 9.153.0

Good on a desktop, bad on mobileI love using google earth to explore the world from the comfort of home so I can get an idea of which countries I want to add to my bucket list of places to visit, and the desktop version is perfect for that. But the mobile version is not very touch accurate. If two places are close together, they tend to overlap on the screen. And you tap on one to see photos of it or read about it, it inevitably thinks you’re tapping on the other no matter how much you try to angle your finger toward the place you’re actually trying to see. Which is extremely frustrating. You need the precision of a mouse curser for any sort of enjoyable experience on this application because it optimized well for a mobile, touchscreen experience..Jared SchneedleVersion: 9.3.23

No historical imagery on mobile/web/updated versionsGet your ducks in a row Google, I'm tired of losing features. Historical imagery should have been integrated on mobile devices (any tablet at least) a long time ago..Tone E. MaloneVersion: 9.2.14

Google earthYou really need to update this more often with the changes that happen regularly.Lo'iVersion: 9.2.46

Works okayCan’t figure out how to do measurements, pc version has so much more and easier to use.IconixVersion: 9.2.14

Update images!Come on....these images are old! We put a pool in 3-4 years ago and cleared our property - but according to Google Earth, nope..Metoo24683579Version: 9.2.37

PalestinePalestine exist!!!.Sam El BornoVersion: 9.134.0

Poor Border VisabilityWhy are all borders so difficult to see? A cynic would call this deliberate..Harvey MalovichVersion: 9.2.45

Update!!!!Northern Alberta Canada needs to be updated!!!!.Canadian dudemanVersion: 9.2.45

Absolute garbageSlow and extremely old view of the street. Huge difference between the desktop and mobile versions. This is pure garbage.GetsugatenVersion: 9.3.7

Terrible updatesThe two most recent updates, October and November 2023, have ruined this product. They removed so much functionality, complicated the user-interface and made it far less intuitive. Whoever came up with the idea of removing so many functions, hiding others and complicating the u/i should be fired…and so should the morons who approved those changes. And on top of all that they added functions that are useless and that nobody seems to want. The app really sucks now. Two months since the November 2023 update and my opinion has not changed. The last two updates in October and November 2023 really ruined what was a great and very helpful and fun app to use. The more I use it the more I find the new app is frustrating and a real pia to use..Genetk44Version: 10.46.1

Censored ?Why are you guys censoring the ocean floor near land … where 95% of marine traffic takes place .. hey what is so important you don’t want people to see ?I know where you guys forgot to censor though .. 🗣….All in sideVersion: 9.193

Google earth sucksGoogle earth is all distorted sucks big time.I tried everything to delete the app.but cant.Judyc2376Version: 9.175

Large continent of Antarctica has been missed??(Antarctica)I will get one star company because they’re covering the truth area large as 14,200,000 km and no street view? Are they joking? It’s not funny! Please go against your corporate policy and have Antarctica available for the human race so they can see what’s there. The truth shall set you free..CANADA/IRANVersion: 9.154

FIX THIS APPI have had to delete and re install this app like 15 times because sometimes when I open it it’s just a white ball…. Why?.KrikkittiVersion: 9.154

We need a new update as wellCome google what’s wrong with u guys we need a new update now it’s been the same for a while now I wanna see a new update of the land U guys make millions of dollars and can’t even make a simple update on ur maps.Need new update on the mapsVersion: 9.134.0

It’s 2021 update the appWay too outdated.Ranky G FoolishVersion: 9.134.0

Something creepy in the appI searched cartoon cat then I saw the place not the picture then I searched cartoon dog then I saw the picture even the place.UnicornshagVersion: 9.120.0

GreatTo see what happened 3-4 yrs. ago🤦‍♂️.BeeJeezuzVersion: 9.3.26

Winter photos?The winter photography of central and northern Ontario make this app useless!.Wink IVersion: 9.3.24

Needs lots of workGoogle Earth needs to be debugged. I can’t tell you how annoying it is when the find my location button doesn’t work. It displays my location from when I opened the app and will not update my location when I press the button. Plus, it is an absolute huge battery hog. I dropped from 40% to 5% in 10 minutes. Not even! Also, the map, even when on WiFi and LTE, still requires 30-45 seconds for the street view to buffer. Now, a recommendation for you is that it should also set it up so that it syncs with maps so that all your places from google maps, are visible on google earth. Overall though, very powerful application and it just barely gets the job done. If your going to publish an app, do it right. These bugs have been here for a months. At the time, I had hoped that there was an update to fix it. Still waiting for that update!!!.Bmrulz11Version: 9.2.49

RecyclingWorks for 3 days then doesn’t load anything in. Re downloading it is the only way to fix..Wice02Version: 9.2.37

Review RatingNot very user friendly. Doesn’t always send you to the exact address..Chowder6Version: 9.2.29

False informationDo not falsify geography ... its name is Palestine, not Israel. This application telling false geographic information.Salaha9922Version: 9.134.0

Bad googleWhere is Palestine.Sam hkVersion: 9.134.0

OkYou really need an update! I can see a car in front of my mom and dads house that they haven’t had for years! And picture quality isn’t very good.MelaroniVersion: 9.3.26

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