Oprah Daily Customer Service

Living with grief can not be defined in five stages. Every time I read through those five stages, I wonder how were they created? It wasn’t with a mother who lost her five month old son tragically from a fall by his father! This happened over 43 years ago and life has stood still and moved on at the same time. Defining this stage of grief is impossible! There is no denial or anger or acceptance. Scholars want to label everyone so they feel accomplished. Sorry, not everyone has a title with a neat bow to seal it closed. Grief is one of those titles that needs to be left to the individual wearing it around their neck. It’s gonna be there forever. Let them decide when, how and if they’ll let it out. I never got to denial! Evelyn M. Gwynn, Maj USAF(ret)

I moved back to my hometown of Spencer, OK in July 2012. I had 90 to 95 of all of the issues of ‘O Magazine’ printed. I returned home to take guardianship of my aging mother. Regrettably, she pasted away recently on July 27, 2019. I put my things in storage for about a year to gradually combine our household. One of the things I had to leave in the rubbish bin at the storage was my prized collection of O Magazines. I have a small bedroom and simply had to choose between my books or the magazines. It was a tough decision. I modified my standard magazine subscription to an E-subscription to cut down on clutter. — I enjoy the magazine, it's still one of the ways I can connect to that little girl name Oprah, who asked herself what she be doing in the year 1999.

For years I received the Oprah Magazine and anything else Oprah offered like Meditation with Chepak, cookbook, a table book, etc. After 5 years( after downsizing and making many changes in my life; I signed up for Oprah Insider and I feel so happy with all the inspiring articles I have been reading and to be back with Oprah!

My credit card has been charged and I’ve set up my email I’d and password. I’ve started receiving the Oprah insider emails. But when I sign in all I get is pop-ups to join Oprah insider. I want my money back. This is too much aggravation. It’s definitely not living my best life.

Similar to other reviewers, I can’t access the mag via swipe feature, which is pretty key. Nor can I access contents via icon (reverts to cover page). How am I supposed to read this mag? Just submitted issue to app support.

Oprah’s perspective on integrity is very powerful. You have to be whole and honest with yourself to have complete integrity. Doing the right thing builds character and makes us our very best selves. We have to lead by example.

I always love Oprah and go she is so vulnerable with her life and how she is a giver as I am. I am all in to live my Best life while loving the real, imperfect, beautiful, sometimes afraid but brave me! Keep loving yourself Oprah Insiders and Always Live Your Best Life!!

I find that I feel a certain level of peace of mind and hope when I follow Oprah’s daily programs. It is badly needed in today’s world. Thank you!

Not just reading words but listening to your thoughts heartbeat finding a way to making your beliefs center stage. Awakening to AHA compassionately.

I am all in because if Oprah is in it I know for sure it will be helpful and good in many ways.

Just downloaded Oprah’s app, so I can’t say much besides I’m excited to get into the content and get my Fem workout on! Haha. If it’s anything like everything about HER…..; one of the most respectable, honorable, courageous, fun, loving, giving, and gifting black women that’s ever done it…….. Uhmmmm, I forget. Lost in wonder again🤔👸🏾 Oh yeah, the app will be legit. As long as she’s running it, the CEO over all of it. Love you ❤️💙 Jus

I love everything the fashion updates the in the know the news just everything about the Oprah Insider I love

I like that she shares her thoughts and feelings. I like this APP because it is about being the best person you can be today and growing in the direction that is best for you.

She teaches with a simple, clear, direct message.

I wasn’t sure I would enjoy reading an electronic magazine, but so far not bad.

She’s back in my life. Feeling better already

Thank you for all the inspirational advice and feel good articles.

Am an O Oprah subscriber for maybe past 3 years, off and on.

I can seem to get the magazines on the go tho can someone help me with it please

Oprah is the greatest Mobile!!

As always, anything written or said by Oprah warms my heart and feeds my mind with resting thoughts.

I love Oprah Daily ❤️. The space is filled with wonderful positivity!

She and her guests offer such wisdom! I’m very grateful that I’m connected.

Hello Lecture de détente, inspirante, j’adore Gail. S’amuser à feuilleter le magasine version électronique! Idées d’achats, bouquins... beau cadeau à offrir aussi.

Love this magazine! It is the only one I subscribe to and read it cover to cover, love it!

I cannot say enough, I take my time to read it all, at least two weeks and a lot of tea or Chardonnay. A real treat that I sip through and savour.

I love how easy it is to navigate through the magazine!

I so look forward to receiving my copy of O Magazine each month. It is full of wisdom. I love Adam's take on fashion and my very favorite article is "What I Know for Sure." After 15 years it is still full of new articles and it never gets old. The only magazine you need, really!

This is a great magazine app. Now I can toss the dusty stack of magazines under my bed. Sj in Toronto

Thank you for giving us back an interactive edition of O Magazine. The February issue is back with a table of contents, interactive links and live content. Yay!

I'm really enjoying this magazine on my new iPad. I love how interactive it is and downloading several issues hasn't been a problem at all. Interestingly, I am enjoying this magazine far more online than having the print version. Highly recommend it.

This was such a wonderful app before the platform change. Now, every single time since the changeover (and it has been a substantial period of time now), whenever there is an update, all my issues revert to the cloud and I have to again download EVERY SINGLE issue I have access to via my subscription. That means YEARS worth of issues, since I’ve long been a subscriber, to re-download, constantly and repeatedly. I’m also no fan of the new format, having found the one previous to the platform change, far more straightforward and accessible. Why did they have to “fix” something that was never broken and which now breaks down again and again and again? So frustrating and annoying and just a serious piece of crap.

I had a print subscription that is no longer being offered and was told I could get 3 months of Oprah Insider digital content. For the free trial it asks for my Oprah account number, which I have no idea what it is since it’s not being sent to me. Oprah Membership Club told me to use my Good Housekeeping account number (maybe they are the same?). I tried that. It also asks for my email. To access the subscriber area of the Oprah I Insider app, it asks me to log in using my email and zip. It won’t accept it (says email and zip aren’t valid. I’m not going to pay money until I have a chance to evaluate it for free as I was told I could.

In the app and online it says choose action and then cancel. The only thing it allows me is to suspend delivery. There is no cancel feature. I contacted customer service, no response. I like Oprah but i cannot afford 75 renewal. Before I signed up, I made sure that it could be cancel easily. What they say and what actually happens are two different things. I think Oprah is pretty well off, that there would be no need for these dirty type of practices. I don’t deal with any app or company that I have to call and beg to cancel.

Prior to the current version of the app I had no problem using it. Since it has been updated I can no longer sign in as it states that my membership, which was renewed for a year in July, has expired and I need to purchase a new one. I have reported this issue via the app and I have sent emails to 2 different customer service mail boxes. I have gotten little to no response from any one. This feels like a money grab since no one will respond and I can’t get a refund.

I paid for an annual subscription through the App Store and when I try to access the subscription, it asks for an email and password. The only email and password I have is for the App Store. However, the app won’t let me log-in or otherwise set up an email and password for the app. If there is some other way to access the subscription, it is not user friendly and I feel like I just committed to pay for a year of nothing! Love Oprah but give the app 0 stars.

I paid, signed up, logged in and was reading a very interesting article. A distracting pop up video appeared which I attempted to delete. When I tried to “X out”I was kicked out of the app. When I tried to log back in it no longer recognized my subscription and I spent several minutes trying to log back in. Never found that article again even using the search feature..

I have been a subscriber since 2013. I also subscribe to InStyle and Real Simple. The Oprah magazine app is by far the most frustrating to use. My purchases are not restored fully. The app stops working routinely, which require to uninstall/install and download again all the issues. Subscribing to digital issues is the environmental thing to do but the experience of using this app is unpleasant which is unfortunate because I love the magazine

I canceled my subscription after having it for several years and now every magazine I ever purchased is locked and I’m now being charged $3.99 to unlock each one. I’ve reached out for assistance and it has yet to be remedied. I’m frustrated as I haven’t been able to view magazines I already paid for. I’ve reached out 5 times in as many days and still no restore of all of my purchases. I’m so frustrated.

The magazine app used to be just intermittently problematic. I frequently had to delete the app and re-install to get issues to load. I put up with it because the content was great. Since the most recent update, the format of the magazine is ridiculous. You can't scroll through it anymore and there is a ludicrous vertical list of topics to which you must return to read the content. What were you thinking, app developers?!?!?!

I have always been a fan of anything Oprah but this app is wayyyyy below her standards. There is not service to the customer on the customer service line. I have reloaded this app more than I care to think. I have the app because when and if I have down time this was going to be my go to. I want this app to be functional or give me back my hard earned $20. Can you fix that Oprah?

Bad app. Not intuitive it isn’t even an app but seems like a standalone URL and you have to seek out and look hard for what you might want to look at. Not sure I will ever see all the content bc it doesn’t make sense to navigate easily.

Email after email, 1-800 phone call, a tech support email response said they no longer support the app? I got confirmation that they have my money, my subscription is up to date BUT I have NO ACCESS to the MAGAZINE!! Hello ...is anyone out there that can actually help? Or did I just pay good money for nothing?

It seems this is not allowed. I only get to read the last month or two? I am a subscriber, I can keep the paper copies forever, why can’t I have offline access to past issues. It seems this is a recent change to the app, and it is not reader friendly.

I purchased the annual subscription & attempted to set up login. Somewhere in the process it saved incorrectly & it won’t let me login or try to retrieve a password/username. Can’t email for help from app without logging in..... if only I could! Will be glad to change rating once I can use the app. Please help!!!

I just paid for this and am getting ready to ask for a refund. I joined to take these life classes, but having been on the app for an hour now…can’t find them. Reasons I don’t like it so far: 1.Already a member and logged in but keep getting asked to join 2. can’t find these classes to watch, only see articles on them; this is a reading app- basically the magazine and a store to buy Oprah merch 3. omg the ads..,stop trying to sell me things when I just paid to

I’m just going to say to say that I am not a fan of all digital formats I like both print and digital options Make digital copies easier to subscribe to annually at a reasonable price

I paid for a subscription but am locked out? What did I pay for? I guess I’ll cancel..Logged in but need to pay $5 and have one minute to do so? This is great content that I think I paid for already….

Love Oprah! However, the site is really difficult to navigate. I just want to open the magazine and start reading and that’s not the way it is. It’s difficult. Sorry, Oprah.

Seems the swipe function no longer works so you can’t read the magazine. And the contents page doesn’t work either. Very frustrating. Right now I can only access one or two pages from recent magazines.

I tried to subscribe online and paid 3 times. I can't access anything I paid for the app and certain issue and still can't access anything. Terrible -

I thought there was going to be more learning. The same articles have been here since January 1st. When will we get new ones? Glad it was $35. Still not worth it though.

The app is telling me I have a subscription and to log in using my email and password. I can’t remember my password, of course. But there is nowhere to change the password. I’ve looked everywhere I can think of.

Since my last update subscription renewal I can not access new issues. The online help does not address this and email response is slow. (Have submitted email, no response)

I’ve tried numerous times to reset my 2021 online subscription thru the app and thru O magazine. Apple was very helpful but I still cannot receive the current months magazine and the O magazine keeps sending me back to Apple! Very frustrating!

The so-called “improved swiping” makes it impossible to swipe at all. I can’t get past the cover on the two most recent issues. Have cancelled subscription.

This insider app is horrible. I always have issues logging in. My email won’t work then I try the google login and nothing. Just ridiculous. Will not renew.

Terrible! Them was given an email for technical assistance and it was returned invalid. Cmon Oprah, who’s running your business? This is crazy. Your name is better than this.

This app continues to block my usage even when I am logged in and my account is active.

Can NOT access Oprah!!??

Where is the January 2021 digital edition? It’s almost February?

I renewed my subscription in June. My subscription is not recognized in the app. I can’t view any of my previously purchased issues I have had the weirdest experience with customer service, whose automatic reply tells me that service has been discontinued for all NOW apps, even though the last update for the O app was 3 weeks ago. There seems to be no one who hears these complaints. Where is customer service and IT support on this? I didn’t think Oprah would be behind such a sleazy money grab.

Having a problem signing into the app and there is no option to set or reset a password. Very frustrating.

It took a long time to find the right place and then the timer started for you to review and I literally spent three minutes trying to get past advertisements loads and loads of ads. Then I finally find a thing that looks like it might be interesting and a story but it’s hard to navigate and then the time ran out. I’m feeling very frustrated with the experience because I just wanted a flip thru to see some articles that could relate to women in their fifties but it was so bogged down. Sorry. I wish I was better at it or it worked better so I can decide if I want to subscribe or not.ChrisTina Rondeau 💞

This App is bad. I just subscribed, and first the current issue wouldn't download, now it won't open. Reinstalled and still it won't work!?!! Very frustrating.

I am very frustrated. I have a subscription. All my back copies have disappeared and I have not been able to download the March edition. I am going to cancel. The help in FAQ's has not been helpful Nd suggestions have not worked.

Have downloaded individual issues in the past with no problems. Now I have subscribed I can't download anything. What's going on?? Please fix this problem because the issues (when I can get them) are great.

Since I updated to iOS I can't access my Oprah magazines. What's going on?

Can't get this to app to work! Waste of time. Went through all the developer's recommendations to get it to download but still won't work.

Unfortunately the magazine won't download, even after a week of trying...pretty much a waste of money

Update did not fix the problem. Close to deleting this app. .

Still crashes when I open it off the news stand.

I've had a heck of a time getting my subscription renewed. Not an easy process. In this day and age, that's just unacceptable for an app.

I paid for an online subscription yet I am unable to download issues. Why did I pay for something that I can not enjoy! I have sent emails for technical support yet I have never heard back from anyone! Very poor customer service!

BUYER BEWARE! I subscribed to this magazine but consistently have problems getting the issues to download. It was definitely a waste of money on my part.

AND THEY WON'T REFUND THE SUBSCRIPTION. Do not downloa

The free sample issue has nothing to do with the ipad version of march where no interaction is possible. the free sample is just a lie. really disapointing.

I thought it was something wrong with my iPad until i read the other reviews. When I loaded the new app and went to look at my Oprah magazines everything looked so much worse then before. Gone was ALL the interactivity. No video, no typing in responses, no jumping from the menu to articles. The text is so small. You can now pinch and enlarge the screen but that is because it is a flat PDF document. I use to rave about how wonderful this virtual magazine was to everyone. Now I will tell people to save their money. They have taken away every fun, innovative and exciting feature this app use to have. But the price is the same. Shame on them!

I am really disappointed with the new format, not nearly as interactive as the other one. I will not be renewing my subscription if this is the format that will stay...not good! And I thought it would have improved after the survey!

Not sure why the design and layout of the O app recently changed but I am disappointed. The app is more like the paper version of the magazine and is missing the " wow" factor of te previous version.

With the new upgrade, app is crashing in the newstand, can no longer read my favorite magazine, please help. FIX THIS ISSUE PLEASE. Have sent email to support but havent received any response.

Like everyone else, I've uninstalled, reinstalled, and can't access my old issues or December. Please fix this

Please update this app. I have done everything I can to access my December issue but cannot. I have uninstalled and reinstalled the app and now I can't even access issues in my library. Constant error message says cant connect to server, try again later. Come on o magazine. Fix this! You are going to lose your customer base. As of right now this app gets a zero.

I would give this 0 stars if I could. I have followed all the delete/reinstall/reload troubleshooting instructions many times over the past couple of days. Wouldn't be so bad if I had heard back from the email I sent. Don't waste your money.

1 star due to download difficulties. To read my monthly subscription requires that I delete and reload the app completely. This month, even that doesn't seem to work. Also, as a monthly subscriber, I get the issues weeks after they've been available on store shelves. Frustrating. Not worth it. Just buy hard copies of the issues you want to read. Better yet, wait for your hairdresser's copy to arrive.

I have been trying to download the new edition for two days now, and I keep getting a "cannot connect to server" message. As I am able to download from my other subscriptions easily and very quickly, the issue is obviously with your magazine. Previous reviews from others suggest an ongoing problem that has not been addressed. I had considered buying a subscription to "O", but as I cannot download even a single magazine from you, why waste my money. I am giving a rating of 1 star only because I was not able to post with no stars, which is what this app deserves.

Constantly having downloading issues, should NOT happen, especially since an annual subscriber! Further, it would be beneficial if the magazine could be viewed on my iPhone & in landscape aspect. FIX ASAP!!

I'm very frustrated that the online version is published several weeks after the paper version is available on the stores. why is this the case?

I also lost almost a year ! Couldn't download etc, very frustrating, expected a better managed site from Oprah

Had nothing but issues with this app. When I emailed for help they blew me off. I completely regret buying this subscription.

This app just doesn't work. I paid for a magazine and it won't download. I contacted the developers and they just gave me helpful (or unhelpful) hints. They told me to take it off my iPad and then reload. I did that and it still doesn't work. It's basically a big rip off. Do not download this app.

My biggest problem is the fact that month by month, the app is almost two weeks behind the print edition. I hate seeing it at a store printed and not being able to download it.

I just subscribed in August. I downloaded August but havr never been able to read it. Attempting just sends me back to the newsstand. The Sept. issue started to download then quit. I tried reinstalling but nothing works! How frustrating!

I agree with so many of the other comments. Bought the subscription and have had so much trouble trying to open. Not worth the trouble. I too would like a refund.

I tried the month by month subscription a while ago and cancelled as I never had anything but problems when trying to access my purchases. I thought i'd try again, and it still does not work! Very disappointing as this is a great mag, and I would have thought you'd get it right...

I can not open my May issue...keeps sending back to newsstand. I paid for a years subscription and that's what I expect! Other subscriptions work fine...what's up. Driving me crazy!! I complained in may it is now August, same problem. Obviously no one is listening so... Apparently it is ok to take people's money and provide no explanation! WOW what happened to customer satisfaction?

This shows up in updates all the time and it won't download...how can you stop the installation and remove this from your ipad? THANK YOU!

This is just a load of feminist garbage, with an egomaniac that puts her OWN face on every magazine she has ever made. She OWNs all women, tells them what to do,read,wear,say and believe and women everywhere are nothing but sheep to follower this trash. Why dont women use their own brains instead of letting someone like Oprah lead them around like children. -5 stars.

Looks like they have a lot of work to do on this app and fast!! I just subscribed and was able to download and view e current issue but a back issue I purchased n November will not load and keeps crashing the app. Wi so many frustrated and unhappy customers I think it would be wise to extend the subscriptions of those suffering through these learning pains. I do not have these issei with my other subscriptions so they should have been able to fix this before now.

I was very disappointed to learn that as a paid print subscriber of many years that I have to pay further for the online edition.... As this magazine is rather pricey for a subscription in Canada this seems like price gouging to me. I have subscriptions to a number of other magazines that give print subscribers free online access... Come on Oprah magazine - step up!