Harper's BAZAAR Magazine US Customer Service

In case you haven’t noticed, yes, this is my favorite fashion magazine. I am also subscribed to two other fashion magazines, but neither of them make me as happy as Harper’s Bazaar. Every month I impatiently await the next issue. Hooray to the pretty pictures!!! If I had to change anything, I would have added at least another issue per month making the magazine a biweekly periodical.

Application allows for easy navigation. Love the ability to access past issues.

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I just want to point out that if you are a print subscriber, you can go to the Harper's Bazaar website, go to costumer service and transfer your prescription to digital. I know it's frustrating when other magazines will allow digital as complimentary, but after trying and failing to transfer a few, I realize they all had the same reasons: something to do with their contracts with Zinio. Zinio and Apple are two different subscriptions. For some reason Hearst and a few others can't manage them as it's out of their hands once you decide to go digital. But at least you have an option now! I believe this goes for all Hearst magazines because I was able to transfer my Marie Claire as well.

I never thought I'd be the type interested in a digital magazine version, but it's perfect for on the go! Plus I can read it at work and look like I'm busy, which I am! I had to update my ipad to get it to work but it's flawless.

Enjoying mag on screen especially classy high fashion able to zoom in around and through. Thought I would miss pear but no. Actually excellent and easy to skip what do not want to view. Thank you! DMari

I love that you can save and edit the page or photo you like. I enjoy the scrapbooking feature. The content is topnotch as well. Wonderful app!

I love everything about this app, but I particularly enjoy the feature that allows me to add pictures to my private Pinterest inspiration boards.

I absolutely love bazaar on my iPad. I've had it for years in paper and have now been a digital subscriber for the past 2 years; I prefer digital!

Always has been my favorite fashion mag, and now I love that I can create an album and share right from the app. Loving it!!!

Much better since the last update! Easier to view my fave mag now (finally!). Thank you for listening to your readers!

I love Harper's Bazaar magazine....and this is the most convenient way to read and get it! I don't know what else to say really.... Other than, I love it!

Fashion and beauty with easy access. Love the cropping and album option! My personal Pinterest

I can take Harper's Bazaar magazine on my phone and read it on the go!

Love this issue- love the app! Smooth and very well updated! Enjoy having as travel companion! 😊😉

I dont know what compelled them to change everything but this "new sleek design and style update" did not take the basics of user experience into consideration. As a result, i am bombarded with an annoying interface that wont disappear which is really distracting from reading ACTUAL contents of the magazine. The scrolling within each page is already confusing enough. I'd give 0 stars for the app that decides to put priority in copying Net-a-Porter instead of paying attention to the purpose of a magazine. But i cant give 0, so here's 1 undeserved star instead. Sincerely, a no longer loyal fan (who will soon unsubscribe) 👎

This app stop downloading magazines twice. The second time was a couple months after I paid for a new subscription. The publisher had no record of my subscription and the app developer has no ability to address a subscription issue and Apple has nothing to do with this App so I’ve paid some unknown entity for an annual subscription and only got 3 months of magazines with no way of getting a refund. Don’t know if others have this issue but You might consider choosing another method than this app for a subscription.

My digital page I wasn’t able to open at all for error and they renew automatically as you know. It’s hard to get in count at w them, also I finally cancel via email and went to their website remembered id and password and all, however I received an email again a week later saying it will be automatically renew!! I just got off the phone w their rep, said it was only cancel paper(mail) and digital was still under subscription. NEVER AGAIN! Plus half of pages are commercial.. not much to read..

Bought subscription, downloaded, app said my account didn't exist. Help desk said wait 2 weeks. Waited more, still not able to sign in. Went thru the help desks ("have you tried redownloding?" lol yes) that ended with them saying - oh well, sorry. Conde Nast doesn't seem that dedicated to saving itself, this is beyond basic. Cancelling whole subscription.

Since the switch to the MAZ platform the customer experience is horrible. Providing feedback to the editor and app provided had zero results. You pay for a magazine subscription and hope to see the full page instead of nag bars on top and bottom. You also continuously jump from the magazine to yet another ad in the browser.

I have an online subscription and have had for quite a while. For some reason, I can’t get the April, 2021 issue. My subscription isn’t up. I reached out by email over ten days ago to Bazaar customer support and haven’t head anything. I am going to try to call tomorrow if I can find a telephone number. Wendy Lane Stevens

I don’t understand what’s going on - the app now has a boarders around the pages that I can’t get rid of (hi, I don’t need to see the tool bar all the time, thanks) and scrolling through each page creates a lag. Overall, it’s just distracting and makes me want to wait for the printed copy. I’m not sure who advocated for this, but it’s disappointing.

The app doesn’t fully load in landscape mode. Also there should be a feature that allows you to bookmark a page.

No wonder your magazine is dying. The app doesn’t work. No customer service. Canceling my online subscription. However the app doesn’t allow me to do so. I’ll just have to refuse the credit card charge. Shape up or ship out. Bye!

The application doesn’t always update with new issues and customer service is of no help and slow to respond.

The pages advance with jarring flashing and page jumping. Unable to read more than a page or two. Can this be fixed? New Apple iPad… always keep updated.

The latest update that was supposed to enhance the users swipe experience has cause an inability to swipe 😥

It would be great to supply a user guild. I found it hard to use

App doesn’t work well. Goes in and out. Pages come up blank.

Too many ads all for big chunky jewelry that no one wears.

I agree with the other reviewers. This is crazy, most magazines now will offer a free digital copy with print subscriptions. I just received my September issue which weighs quite a bit. Is not convenient to carry it everywhere with me. Get with the program most of us are carrying iPads, tablets and smart phones. In order to have things for convenience. This is ridiculous we should not have to pay again for digital subscription. I also don't tend to lug big heavy magazines and newspapers with me anymore simply because I have enough to carry during the day. Is one of the many reasons I have an iPad. Every other magazine I have offers a free digital subscription for print subscribers. As one reviewer put it so well you're going to end up losing customers by not conforming to this as I said it is ridiculous.

I want to like this but the process of transferring to digital was strenuous. Then to confuse matters another app acted as if they were the Harper's access and I downloaded that one to find they didn't know I already had a subscription. There is so much print content in the magazine that it is difficult to read and enjoy on my iPad. I have felt guilty for a long time over the use of so much paper in the print editions of magazines so I probably will continue a digital subscription but much of the fantasy and pleasure is lost. Will I be able to archive ideas and images from the magazine any more? That will be a great loss to me.

When my current print subscription ends I will not be renewing for another year. I subscribe to 5 or 6 Hearst magazines and I will be canceling with the magazines that don't give print subscribers access to the iPad edition. Just so everyone knows, ELLE magazines are a part of the Hearst magazine group and they allow you to download the magazines if you're a print subscriber. If anyone knows what other Hearst Magazines allow this feature, please post which ones. Thanks.

I wish i could give a zero as my rating. I enjoy the ease of carrying just one item with me (my iPad) in lieu of carrying several print magazines along. And now I find out that I'm not able to have free iPad access for my Harper's Bazaar OR Food Network print subscriptions? They MAY offer print subscribers access at a future date and at a DISCOUNTED rate? They must be crazy. Doubt I'll renew my subscriptions. Thanks for nothing, Hearst!

App to use in Newsstand which advertises automatic download in background over wifi but it doesn't...please fix because we (consumers) don't have time to have the iPad open in this app all day to download each issue because if you close the app to do something else then the download stops :( terrible hassle especially when this is a paid subscription

I just got a subscription to HB and apparently you need to pay extra to read the magazines on an iPad you already paid a subscription for. Why does it make sense for me to pay twice when everyone now uses tablets for everything?? CondeNaste allows you to do this. This is why print is dying b/c publications like HB can't keep up.

I purchased a yearly subscription. The issues will not download. Instead, I get an error that something is wrong with my Internet connection or their servers are overloaded. Nothing is wrong with my connection, all of my other connection intensive apps are fine. Get your act together or cancel my subscription.

This app doesn't allow print subscribers to download the issues as part of the print subscription plan. My other magazine subscriptions do. I was very disappointed to find that out after I downloaded it. If you want an extension of your print subscription this is not what you are looking for.

No digital compliment to my print subscription?! And you're offering a discounted digital version someday?! Big deal! I stay current with my news and style by carrying my iPad these days instead of lugging multiple magazines and newspapers. Hearst will be left at the curb if they don't step up and offer the digital mag for their print subscribers!

This was just ridiculous! Waste of time downloading this! No previews, and the design is just plain tacky. DO NOT DOWNLOAD. I have the print version but have no idea how to get the digital version on my iPad even though when I subscribed it told me I get the digital version as well! I am not paying for both digital and print of the same magazine!

Why should print subscribers have to pay for the magazine on the iPad? Until this changes will delete this app. May even think twice about continuing my print subscription. I really wanted to give this app no stars but you have to give 1 which is more than it deserves.

It costs more EVEN if you are a hard copy subscriber to get a year's iPad app!!! Oh why would you want to pay double plus for this magazine when others offer FREE apps to their hard copy subscribers??? Time to get into the real world and theirs "customer service" people are surly. A treat to do business with this publication!!!

I was forced to update this app before being allowed to buy a new issue. It now says wifi only for downloading new issues! I have a 3G and 4G plan only. Since I don't have wifi at home, I won't be buying any more Harper's Bazaar! I'm not going to go sit in a crowded coffee shop every time I want to buy an issue! Bye-Bye!

Every fashion magazine I have has a digital access edition FREE for its current subscribers. You guys need to offer this ASAP. I read all my mags digitally and leave the prints for my clients to view while they wait. Condé Nast has this market cornered right now.

THE NEW VERSION CLAIMS YOU LISTENED TO YOUR CUSTOMERS TO IMPROVE THIS APP FOR THEM BUT WE STILL HAVE TO PAY FOR THE DIGITAL VERSION. THAT IS DEFINITELY NOT "listening to your customers" AND I WILL NOT RENEW MY SUBSCRIPTION TO YOUR MAGAZINE UNTIL DIGITAL VERSIONS ARE FREE TO SUBSCRIBERS! Why is this the ONLY magazine app out of the 4+ that i use that does not let existing print subscribers access the new issues for free? BULL. I am always traveling and can rarely sit down to read the print version.

Can't really review this app, as it never lets me download purchased issues. Downloads (after an eternity) then crashes halfway through unzipping the file. Maybe an update should come out soon, seeing as every review is about crashing issues.......

I've been a loyal print subscriber for at least a decade. Paid print subscribers should not have to pay extra for the app! Not good customer service!

I can not believe that you don't offer free digital for print subscribers. That is awful for those of us that travel for work and would like to read and view the magazine during our wait times.

I am an existing customer of harpers bazaar's print edition, however found no link to get access to the online iPad edition which is a tad disappointing. for existing print subscribers, this app is absolutely useless!!!

Do you seriously expect your loyal subscribers to pay double for the iPad version? And they say they are working on a discount, very generous of you! InStyle gets me both versions for free, I guess I won't be renewing my subscription here on either version.

This App does not even compare to all the other magazine apps available right now. You cannot favourite an article/page. Articles are split with the "continues on page 345" like you get on paper edition have no reason being on a digital edition (really? Why can't we simply continue to scroll down? That is a basic feature in digital editions). There are no interactivity... Love BAZAAR but they really got lazy with the digital edition and I will absolutely not renew my subscription if a basic update is not offered soon. Too bad for such a major magazine...

I pay for a subscription for a year but it won't leave me logged in for long enough for me to read tbe goddamn magazine. I can also only log in through my payment confirmation email and not with an account so I couldn't figure out for months how to access the magazine I paid an annual subscription for. Hate this app, cant access the content I paid for. 0/10 do not recommend.

Your app doesn't seem to work, disappointed big time

Constantly crashes... And it takes me at least 3 downloads before the magazine works, most of the time it finishes downloading but then gives me a black screen when I open it. Would no recommend!!