Hot Rod Magazine Customer Service

I have used other magazine apps that were glitchy and dropped out to the background screen so I was apprehensive to subscribe for the online Hot Rod. I could not be further front the truth with this app. It works perfectly, even allowing me to leave to lookup up more info on the internet and come right back to where I left off. Very happy and now I can take my Hot Rod on the road without packing anything more than my iPad. Obviously this wasn't designed by the Roadkill guys!

Look, I love Hot Rod and used to subscribe non-electronically for years. If I didn't love the magazine so much, I would probably rate this app 2-3 stars. That is because I pay for a year's subscription to this, Car Craft, and Popular Hot Rodding and always have major problems getting my new issue EVERY MONTH! Even when my friend has the new issue issue on his tablet, I go to the app and allow it to "update" and nothing pops up. Then after turning my iPad on and off, checking each time, it MIGHT pop up. Sometimes it takes a week, sometimes a minute after a reset to get the new issue to show. Yet when I finally get a new issue to show, it always says I have to pay. I then have to hit the upper right hand tab to reacquire old issues by entering in my iTunes password. This sometimes also works sometimes with the problem explained in the above paragraph to get an issue to appear when resetting and waiting doesn't work. So every month, I have to wait and hope for an episode to appear just to have to go through the paces of letting the app know I have a subscription just to get the new issue. EVEN WITH ALL THIS, I still love it and wouldn't give it up. It is Hot Rod man!!! P.S. The new app does have better resolution although I like the older layout better. HOT ROD, I LOVE YOU!

Like the quality and ability to resize the pictures to view more detail. Good links to vendor sites.

I've been reading Hot Rod for more than 20 yrs. I like the magazine. Recently I switched over to an I pad for subscriptions. I've had some trouble getting to display older issues of my subscription. More frustrating has been it keeps "losing " my subscription

Love having Hot Rod on my iPad 3. The text is always sharp. Images look fine except when you zoom in too much. Love the connivence too!

Always been a huge fan of Hot Rod Mag, and that hasn't faltered. Still the same, fantastic magazine; demonstrating a true balance between intelligence and pure amusement. Cheers.

Great app, but it is now broken in iOS 8. Please fix.

I have been reading Hot Rod magazine since I was a kid. If that doesn't say it all nothing will. Best of all ridding magazines bar none. Keep up the good work.

Hot Rod on my i-devices, love it!

This magazine should be free to those with print subscription then have the choice of print or digital at renewal.

Dual access is essential PRINT SUBSCRIBERS SHOULD HAVE ACCESS ! MAKE THE MONEY BACK BY PROVIDING MORE LIVE LINKS TO SOURCES USED. WE'D FEEL LIKE A HOD ROD FAMILY .Cool app love the portability and being able to grab back issues at a moments notice.

Awesome App!!! Now I have HotRod Magazine with me all the time!

Terrific magazine and love that its digital but would be awesome if it was interactive.

Love this app...Love HotRod magazine

Great app for a great magazine!

Excellent!! Well executed.

This app is awsome!

Hot Rod is the staple for Car Guys & Girls

Siempre me gusto esta histórica revista y desde un tiempo se volvió imposible comprarla en mi país Venezuela....que bueno otra vez volver a tenerla y puntual ya que apenas sale ya la tenemos y no ensuciamos el planeta con tanto papel ... Esta revista no necesita publicidad lo mejor de todo es poder verla la recomiendo 100% a los amantes del mundo high perfomance

Love having my favourite magazine in the palm of my hand for the price of two new stands thanks HotRod

Great magazine.

Great read I no longer have to wait for my copy to show up !!!

This is great instead of paying 7.99$ in the store you pay only 5.99$ or a year subscription for 11.99$

I have cleared cache and reload the app but when I don’t have WiFi I can’t view downloaded magazines

Not worth trying.

I was excited when I saw past issues in the view list but found out that you have to buy them at $5.99 each. You do get access to the current and all future magazines, but no past issues are part of the subscription. Very disappointed as there was no indication of this until I subscribed and that would have influenced my choice to subscribe. The issues are basically copies of the magazine, ads and all. Not bad, but some access to past issues (even a limited number) would have been nice. Or at least a discount for members. $5.99 for a single past issue vs $9.99 a year is pretty steep!!! $.99 each would seem to be a compromise that would be a slight gain over membership prices.

The mag looks great on my iPad, but I'm disappointed that the issues aren't free to download for print subscribers. I'd love to have a collection of Hot Rod mags on my iPad, but not if I have to pay for the digital copy in addition to the print copy I already get in the mail. Great mag - I've given up on several car magazines I've subscribed to over the years, but Hot Rod continues to feature great cars, nice write ups, and sharp photos. Worth subscribing to, but not twice the subscription price.

All this does is show the pages of the magazine. At least with Motor Trend's app, you get related video and other pics that are not in the print version, and it is from the same publisher!!! Also, I have been a print subscriber to Hot Rod for over 30 years, the iPad version should be FREE to print subscribers. I feel like Source Interlink is double dipping by charging for print and digital and just giving the same thing twice.

Have deleted and re downloaded app with no success. Bought my subscription through iOS app store on my iPad. Tried restore and no luck. My subscription is for a year. Sent two emails with photo of my subscription verified on the app store. Still no luck. Thank you.

I’ve had the digital subscription for a few years now and it is horrible. Randomly it will log you out and you have to contact the app to get logged back in. They think this is ok. In the help section they say that you will have to log in multiple time in a 24 hour period to get logged on. How is this ok?

This ap crashes after every use. I have to delete, reinstall and re-download each issue then it crashes again. Emailed them and only response was I sent email to wrong department. Try and figure out where to send an email on ap - doesn't exist. I want a refund or covert to paper issues. Do not get this ap until it is fixed.

This could be a better app. It's sort of annoying to navigate through and it closes out a lot. It's a sweet idea and I'll probably still keep it just be prepared to use patience..

This app is terrible, I have other digital subscriptions that are far superior to this one. The text and photos are very small, and the photo resolution is so poor that when you try and zoom it to. See detail it is horribly blurred. I'll be asking for a cancellation and refund. John H.

The old version work great. New update and now I can not view my purchases. Have tried for days now to restore them on my iPad and iPhones and still nothing. I should not be this hard. I would really like to do a little reading but sadly I can’t.

This is simply a copy of the magazine. It is not worth ANY extra money. Keep your magazine subscription until they actually produce a truly digital version like Wired magazine. (Wired does not charge extra for it's digital version like Hot Rod does.) Hot Rod is a great magazine. This digital copy is pitiful.

I paid for a year subscription a few weeks back and still cannot access March or April 2018 issues. Do I get a refund?

I love this magazine but I hate this app!!! I've reported it last month and continues to crash. Don't waste your money because when you want to use you can bet it will crash.

Too expensive Zino's offering of the same mag. Is cheaper and just as good.

Works well but there is always room for improvement.

I like it it's a better way to read the mag

This app is not free. You must buy the issues at $5.99 a pop. If I am going to spend $6 an issue, I would rather have the hard copy. I'm deleting this app.

I subscribe to the print version of the magazine but I still have to pay for the iPad version? What BS. Corporate greed at its finest.

Fix please! Throwing my money away! Can't download issues I have paid for.

I paid for a subscription, can't download any magazines, and can't get any help. Stay away from this mag on iPad.

Will not open in IOS 8.0. Keep getting error message "cannot download folio".

Crappy have to pay for everything, TWICE!!!

Come on Hot Rod. Allow print subscribers access.

It won't let me download magazines like hotrod

Very poor. I am a print subscriber. It should be a free app.

Apps stop and blank out after unexpected stop. After reinstall get popup: index.html unable to download folio. Please fix asap. I like to read my magazines. Kevin

No ios8 support!!!, tried redownloading stil doesn't work. Ios7 worked fine just trying to stir up the update.

The Hot Rod magazine for the IPad, works, but it is just like leafing through a paper magazine. It is like they scanned the pages into a PDF. It does not take advantage of the capabilities of the IPad; no videos, no sound clips, no animations, it is just the magazine in digital form. A real shame, because a magazine like Hot Rod could be really spectacular for the IPad. The app does work, there are no real serious glitches. You can scroll page by page through the magazine. There are some problems because it is just a digital copy. A couple of the adds, take forever to become sharp, and on my IPad mini, some of the text is so small it is unreadable, and has to be enlarged to read. Some simple programming could have made some sections so much better with menus, and photos that enlarged when scrolled over.

Now I have to use Zinio to see roadkill magazine since the update. Ugh.

Keeps crashing since iOS 8 installed...can't download previous issue... Very desapointing😣

The magazine will not stop crashing! 2-3 pages in everytime. Then delete, install and try again. Bam, crash. Repeat. No other magazine does this on my iPad.