Marie Claire Magazine US Customer Service

I'm such a huge fan of Iggy azalea!!!!! I was so happy to see her in my favourite magazine!!! I didn't really like how it had a hole thing about orgasms. But otherwise it's amazing!!!! Let's go team Iggy!

I was originally skeptical about transferring my remaining paper magazine subscription to digital; however after seeing how easily I could scroll through my magazine on my iPhone 6s Plus I am super happy I accepted the offer! I may think about going digital ft all my magazines :) it's much less clutter and much more "Mari Kondo". 😊

If you don't want to lug around a magazine but still want to browse the latest fashion, then this app is just right for you. You can zoom in on your favorite pieces and, like the majority of us, sigh at the fact that you can never afford any of it.

This app has amazing images quality, crisp and clear. compared to other magazines on here. Though it crashes sometimes and the screen not showing the video.

I love the app I'm using the iPhone four to do this and it works great I love that has that star thing where you can tap it and read it later I call it the star liker

I was unexpectedly surprised by the magazine perfectly well directed to women, I loved it's colorful pictures and articles and the fashion tips.

I love the styles, photos and all the beauty products a women need. Well done.

I love how I can read the latest magazines on the go!

Great! I liked it!

Loved It

I paid and downloaded the current issue and the pages will not turn. I can look at the table of contents and click links but the pages are somehow blown up and do not scroll. I contacted customer tech support who sent me an email saying they would contact me, next email was a survey about how did I like the support - what support? So I contacted them again then was ignored. App updated so I though I would try again no joy, I gave tech support one more try and just am auto response. Save yourself the headache, this app is the worst.

I have been a print subscriber of the magazine for years and was excited to see it in digital form. I subscribed to digital and haven’t been able to access it since 2022. My subscription renewed no I still can’t view or download content. I canceled

This app needs a Library tab that shows only the issues that I have already purchased. It’s ridiculous that I have to scroll through every issue published each time I want to find my purchased issues to read. And no, I don’t want to subscribe - I just want to buy the issues that interest me!!

I dont see any 2022 content and i know i paid for it. Trying to figure out who to contact

I hate this new app, it's slow and I hate the way they've cropped the magazine. It's horrible after this subscription runs out I want be renewing.

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Even after reading the other reviews I still downloaded and purchased an eissue of Marie Clare. Big mistake, I should have listened and followed the recommendations of the other reviewers. For whatever reason I can't download the issue I purchased (0% Pending, 20 minutes later still pending). And soon there after the system crashes. I've been trying since October & its now December. So I've now given up and requesting a refund from the Hearst Communications, Inc. for my one eissue I purchased. If you have any common sense avoid this app at all cost. Its not functional, which makes it a huge DISAPPOINTMENT. FYI-have several other emagazines & have no problems so I hold firm that Marie Claire's app is the issue.

I'm just trying to turn the page but apparently I'm clicking on the ads. It takes me to the website for said product and then the "done" button that's suppose to take me back to the magazine doesn't work. So then I have to close out of the app and come back in....every time. You guys are doing too much. Go back to simple. I do like the clip and save feature, though.

Worst magazine app; buggy like you wouldn't believe!! You'll maybe be able to read all of one magazine of your twelve month subscription because it will never remember your subscription. This app is a joke. So many publishers have figured out how to do digital subscriptions flawlessly. I can only surmise that Hearst Publishing will gladly dupe you out of the subscription fee, but is too cheap to hire programmers who can create an app that isn't completely worthless. Don't waste your time or money.

It makes absolutely no sense that I can't download the issues on the app when I am already a print subscriber. Every other magazine I subscribe too offers this which is very convenient for when I am on the go and can't be carrying 5 magazines around win me. Marie Claire, just you're just going to start getting left out. I saw where they plan to "offer print subscribers the iPad versio at a discounted rate". Excuse me? I ALREADY pay for your PRINT magazine and you want me to pay AGAIN to download a digital version?! I don't think so MC.

I just got a print subscription to Marie Claire and was so excited to see how it looked on my iPad for the times when I get a coffee stain on the print version. The app says not only do they not offer digital subscriptions to print subscribers, but they would charge me a "discounted rate" for an iPad subscription. Seriously? I think I'm going to enjoy my other digital magazines and throw my Marie Claire in the recycling bin where it belongs.

Get with it, Hearst Publishing! The whole point of a magazine app is to be able to take your magazines with you and read on the go! I've paid for my print subscription, but unlike literally EVERY OTHER SUBSCRIPTION I have, you expect me to pay again to read the same content on the app. No thanks. I guess I'll dump my print subscription at the end of my term as well.

This app is awfully frustrating. Considering the digital version doesn't even come with a paper subscription and you have to pay extra this app should be extra good. It's not. Even though I paid for the digital subscription I cannot download an issue without paying for it as if I had no subscription. Not feeling the love MC. Think I'm over you.

The app worked fine until I upgraded to iOS6. After that it failed to recognize me as a subscriber. After numerous attempts to contact customer support I still am not able to read the magazine through the app. In addition, I have to pay more for an ipad subscription when I purchased the hard copy.... Not good!

The only reason this even got 1 star is because I'm required to give at least 1 star to post a review. Luckily, I only purchased 1 month and not the entire subscription. This app DOES NOT WORK! When I tap on the issue I paid for, I keep getting redirected back to the newsstand and won't open the magazine. Totally worthless!

Every other magazine I subscribe to offers a free subscription to the iPad version. Why would I pay for the magazine twice. In the FAQ, it is stated that they are working on providing a discounted version for print subscribers. Um, I'm not paying any more than I already do and probably won't be renewing my subscription. Not the way to treat loyal customers!

Eh...There is no free digital download for print subscribers. I would use this app if I didn't already pay for a print subscription OR if they offered free digital subscription WITH print subscription like Elle magazine does. Would have gave zero stars but there's no option for that..

Horrible app! After you delete the application you will get random advertisements from this company on your lock screen.. Stay far far away from this application/company.. Very shady practices!!

This app needs more testing. Crashes and very very slow. Not to mention Hearst needs to get in with the times. You have to pay EXTRA for digital subscription - regardless of if you already have a print subscription. Who does that?

Disappointed that this is not free for print subscribers, as nearly all my other subscriptions are. And it makes no sense that this cost to buy is $1.99 an issue when I can get at least a year in print for $10. Super disappointing.

One of very few apps that don't allow free access to print subscribers. If you could just switch my print subscription to a digital subscription from this point forward, I would be happy. Assuming the digital magazine allows for bookmarks.

Unlike many other fashion magazines, Marie Claire doesn't have a free iPad download option for subscribers to the actual magazine. Are you expecting me to travel with both the iPad and the magazines? What's the point? It's 2013, people!

I thought I could read issues on my iPad without having to buy each separately. I already subscribe to the print version, why pay again just to read it on my device?? Very disappointing..

App always crashes & u have to end up deleting it and reinstalling it every time there's a new issue out. Which means u have to download all the previous magazines again & the downloads are stupid slow!

Why put FREE because then after you download the magazine it's not FREE at all. You can even see on page of the magazine without having to buy it. But I won't buy something that I'm not sure I will like. So now I have to uninstall this stupid magazine from my iPad.

After multiple efforts to load and unload the app I lost all of my issues and can't load any now. It sYs I have a paid subscription but I don't get the mag. Ugh

Come on Marie Claire. I have subscribed for almost a decade now & I can't get issues on my iPad without paying you more? I think I'm going to think about this at my next renewal. Or non-renewal. I hope you are reading these reviews!

I can't even log in via my iPad. Everything is current on my iOS and I've had my Password changed about 4 times in the last half hour. It's driving me insane!! I paid for my subscription and now I CAN'T USE IT!!!! This is so ignorant!!

After successfully converting every other magazine subscription to my new iPad, I became so fed up with Marie Claire and their request for more money for the digital version. I will be taking my business elsewhere, this is ridiculous.

Nice app. Just loved it, waiting for the update version and hope you will ad more features

Paid for and downloaded March issue a dozen times and still only left with a black screen when I open the mag. No other mag I read has this problem - may I have my 3.99 back ??

I am super irritated that the digital downloads don't come with the paper subscription. Other magazines in the same field (aka Allure, Glamour) throw in the digital downloads, which I majorly appreciate. Come on, Marie Claire! Step up to the plate, here!

Downloaded this app thinking I would be able to view my paid print subscription for FREE like I do all my other print subscriptions, but definitely not the case! Deleting app and not renewing print!!!

This version feels like an ordinary PDF reader, with fewer digital enhancements than most. This issue of Marie Claire is rather dull, quite ordinary compared to many fashion magazines. I hope it improves.

Rip off! I paid for a subscription, but after trying 3 times to download and open the magazine I am looking at a blank screen. Vogue, InStyle, Bazaar, Elle, etc all work beautifully. Why can't Marie Claire get it right?

Takes forever to load & some images/pages still not clear or blacked out. Really wanted to save paper but can't with this app.

Marie Claire charges you for the digital subscription, even if you paid for a print one. That is greedy and RIDICULOUS . I refuse to pay for both and will never renew my subscription.

Downloaded November issue twice. Both times it stuck and won't open from library. Assume this will be fixed or I'll get my 3.99 back. Wish I had used Zinio.

The worst. Deserves 0 star. App crashes so I uninstall. Then I go to get past Issues( I paid for) . Doesn't recognize Password. OK, have them Reset. It still won't let me in. Pass, don't waste your money.

I updated the app so I could download the latest issue and now the dang thing won't even open. It barely even tries! How is this fixing anything?

Not sure why I would pay more for IPad edition when I already pay for the hard copy. My other magazines DO NOT require a second subscription.

No iPad with print. Switched to iPad. Then emailed back and forth. Still can't download the magazine because it says my subscription isn't valid. COME ON GUYS!!!!!!!!!!! Your ratings are in the toilet!!!!!!!

I always have trouble with this app! I wasn't even able to read my august issue because it won't unzip!

This new update is awful. i would much rather have a larger file to download than a small one and a magazine that takes *forever* to load each section. i sincerely hope that the next update will rectify this issue otherwise i might just have to give up on marie-claire. :(

Je vous demande de canceller je n'aime plus merci

I cancelled my subscription. It was so frustrating to get half way through the magazine and have the app crash yet again! I had high hopes every time there was an update, but it never fixed the issues...giant fail Marie Claire:(