TapeACall: Call Recorder Customer Service

TapeACall: Call Recorder Positive Reviews

Great app to get me through job on boarding phaseThis is definitely a great app to get me through all the trainings I have been through for my on boarding process of the new job. One thing I would like to have through is the ability to edit the audio or flag the time point just like the bookmark so I can easily go back to the specific part if needed no need to go through the whole thing because some of my calls last for one or two hrs, just to much to navigate through. Also, the translation is kinda of slow, any possibility to get transcription while having the call so I don’t need to wait a long time after the call to generate transcription..A.K.A $Version: 4.9.9

One of the best apps for my needsI have been using TapeACall Pro and recommending it to others for years. It is the heart of my business (I do spiritual counseling over the phone). It’s so easy to record a call, which I then upload to my Dropbox so I can share the link with my clients. They love having a recording they can download and keep indefinitely, and listen to as many times as they wish. Every once in awhile, especially when a new or updated iOS is released, I temporarily have trouble with the recording. I find it typically lasts only a day or so, and only once (just recently) did it last for about 3 weeks. Outside of that I have zero complaints and total gratitude for the creators of this app. I realize this may sound like a “fake” or “paid” review. It is not. I am simply someone who, in these challenging times we find ourselves in, likes to give credit and positive feedback where it is genuinely due..JustsomehumblefeedbackVersion: 4.10.1

Tape A Call has, and always will, help me with all of my phone calls!I don’t even know where to begin with the way Tape A Call has helped me! This is, by far, the best recording app that I have used! I am so satisfied with this app that I will not use any other!!! Tape A Call does just about everything that you can imagine. If you want or need to record your calls, do voice memos, transcribe, anything, look no further! You have found your home with Tape A Call. The price is extremely reasonable. No need to do anything really. They used to have you merge the call like a 3 way phone call, but I see that it’s been fixed! What more could you ask for?! No need for any recording device, which stinks anyway. If I could give it more than 5 stars, I definitely would..Leela6791Version: 5.12.7

It’s OK but too many stepsThis is ok for planned outbound calls, although I would prefer it to have less steps with that. For incoming calls it’s a freaking joke. Imagine your cell phone rings and it’s a call you’d like to record the call. You have to accept the call, go to the home screen, dial the tape a call number, Waite for it to pick up, push merge call and then start your conversation. The idea of this app is great but the actual operations are very disappointing. Why can’t we just have a setting that we want to record all calls and then we can sort out which ones we want to keep or delete? If that’s too hard, just have a simple option to press “record” before dialing or when a call is coming in. ONE STEP ONE SECOND, Not 5+ Steps that can take as long as 30 seconds. Yes I have timed it. If an app comes out that can do this easier, I’ll switch. For now, I’ll keep using this..Bk53198Version: 4.10.10

Omg I wish I had this three months agoIf I had had this to tape all the conversations and the things that the California state unemployment board told me, my claim wouldn’t have been messed up. I would have had phone proof of everything they promised to do. However. I’m the type of person who hates subscriptions. Please get a one off option for $5 for a 1 hour call. People will immediately get the value and in the case where you have consistent problems with a stalker or something threatening you harm, having his app on a monthly fee makes sense. I am not in that situation and just wanted to try it and pay a small fee. Thanks super valuable service but please add non subscription options. Thanks.MusicgirlLA'Version: 4.10.6

Buggy transcription serviceOne of my most frequently used apps to record phone interviews. And it works great for that. BUT: Unfortunately the transcription service does not work well. I am unable to export any transcriptions (constantly get a “there is a problem with saving the file” error message) - meaning I have to manually copy the transcription and paste it into a document on my phone myself. Additionally, it does not seem to want to properly transcribe voice recordings. It only transcribed the first 2 minutes out of a 20 min recording. Yet I am unable to delete that buggy transcription to try over. Needs substantial work on the developer side. It’s also IMPOSSIBLE to get help from customer support. I waited nearly a month for a reply last time. And it was useless..HowManyNicknamesDoesItTakeMMVersion: 4.10.14

Title change bug fix needed.When changing a recording title it does not show change until you click on either All or Calls (whatever tab is unselected). Easy work-around but very irritating the first time you use it and the title change keeps disappearing. Rule number #1: Fix the bugs the show up upon customers first use and irritate your customer during their first experience. Especially trivial-to-fix bugs like this. There's a tendency in the industry to mark these type of bugs as "minor" where they then get shoved down and never fixed—but the impact to your sales and customer satisfaction is actually major.) -Retired Senior QA Engineer (Intel/EMC, many others). Fix this bug and I'll write you a better review..JoradZeroVersion: 5.11.6

Very useful app, but what happened to the features?As a reporter, I use this app all the time. But recently it had dropped two features that were incredibly helpful. 1) You could change the speed of playback: Fast if you wanted to breeze through an interview, slow if you wanted to transcribe without stopping. Now you can’t! 2) You could change the number of seconds it backtracked with the little reverse button. 15 seconds is a long time and really slows my work now. Can’t be changed anymore. Please bring these things back!!!.TailwaggleVersion: 5.0.5

The use of TapeACall and it’s benefitsI use TapeACall all the time for important phone calls: like legal matters important things that I want to make sure that I have a record of. It’s easy to use and technically very very good and how you can even translate your conversation. I used it this morning for a program I called into to record my sharing on that program. So thank you for TapeACall I’ll have to go back through and entitle most of them: I do the most important ones. Thank you for the fact that they’ve developed this app: it’s been very useful to me and I know it will continue to be.Ranger Rick 53Version: 5.8.0

Voice service needs improvementI tried this app for a week. It’s features are on par with other apps in this category. However, VoIP network is clearly leveraged for the recording leg of the call and the quality is very poor. A lot of jitter and distortion were introduced to calls, so much so that it at times made it difficult or impossible to understand the other party. I experienced the issue on multiple calls and verified it was the recording app\service by speaking with one party first without connecting to the service but then later starting the recording. It would completely meet my needs if network improvements were made to provide better quality of service..NewsRead33Version: 4.10.16

Very handy appIn the past, I have tried taking notes for calls I have with clients and doctors. Invariably, something important gets missed. I have used this app on a dozen incoming and outgoing call, both direct and via a conference bridge and it works great. Getting the operation right took a few tries when my contacts list came up instead of a keypad, but after using the app 2-3 times, it is quite natural. I have recorded hour long calls with no problem and can go back later to focus on something that came up in passing I would have missed. All in all, a very handy tool!.ListManiacVersion: 4.9.2

Great recording app! I use this all the time....I use this app when I’m talking with my elderly mom who lives 2k miles from me. As she’s getting older I don’t know how many more “deep” conversations we will be able to share so I want to keep her memory alive for my kids and grandkids. Also, I use it when I’m talking business - (financial, legal issues, etc). I recently purchased a vehicle and during a couple of phone conversations I told the salesperson this call was officially being recorded - it’s funny how the other party keeps it on the “real” professional side. Well worth the $$.SlickCookieVersion: 4.10.5

Perfect for Remembering & Training!As a business owner and sales person, I’m in the field all the time and make many calls while driving. That means it’s impossible to write down notes so a lot of details could slip through the cracks. TapeACall it is my memory outsource! I know that I can go back and listen to details when I am back in my office. But more importantly, as the leader of the sales organization, it helps that I can have our team listen to the calls for training. We can do an autopsy of the call to see how we did..KattwalkVersion: 4.10.5

Extremely Functional, Slightly ExpensiceThis app works absolutely fantastic! The quality of the recording is amazing, and it allows you to export the recording file to Google Drive (and exporting does not affect the sound quality!). Additionally, if you just need to record one phone call as a one time ordeal, the free trial gives you access to all of the app’s functions, so you can use it as a one time use phone call recorder if you want (just remember to unsubscribe from the auto-renewal!!) 100% recommend!!.TPrehlVersion: 4.2.3

Why Robokiller ad link in paid version?I bought the Pro version and it has worked well so far. Every time I open the app, I see an advertisement link for Robokiller (which I already use and pay for). Why are you showing this ad link to paid users, especially to those who already bought Robokiller? I am used to ads being removed when you buy the full version. I'd prefer that the paid version not clutter up the interface with ads. I also notice that the screenshots in the App Store don't show the ad(s) on the app's main screen yet it is there in the app itself which feels like deceptive advertising..Midihead7Version: 3.5.2

Good looking; doesn't work w/ GrasshopperI am placing business calls from my personal cell phone. So I set up a separate phone number through Grasshopper. I then was hoping to use this tool to record my calls so I can work on improving my sales calls. Saw this, and hoped it would work, it doesn't. So I I installed it. Reason I still gave it 3 stars is because of all of the recording devices out there this is the best one. That being said: 1. it doesn't work for my purposes. 2. Their online 'bot' customer service is a joke. 3. It forces you to sign into the agreement to subscribe before you can even try it. It is a dumb move..Eblman3Version: 4.4.1

App not workingThe app was good when it was working i liked it but its not working anymore I tried to click the link for support but it sent me to an error page. I hate to leave a bad review… but i need this app to work i pay a monthly subscription for it so I expect it to. I checked other apps they are working fine. I don’t know how else to get a hold of support since thats not working either, so I guess i will just leave this review sorry..Helppp!!!!!!!!!!!!!!!Version: 5.10.0

Wonderful App for My PurposeMy intention for using this app is that I am in a long distance relationship it is a long story but we can’t always talk sometimes we can only talk for a few minutes and I can’t always hear his voice when I want to so I’m able with this app to record some of our conversations and just replay it when I’m feeling like I miss him I wanna hear his voice I also get to listen to what he says and what I say and just kind of reflect and really listen sitting back.WriterluvlifeVersion: 4.10.16

Not free at all!It’s not free. Asking for money immediately after opening the app.TghasemiVersion: 4.0.0

CrapThis must be a spying application. Every time people record stuff, when you go to listen to it, it’s not available. I believe they have it on a data bank when they done listen to it after couple hours they make it available to you. The recordings are for you and them. That’s why I do not use it anymore..CraiguezVersion: 4.2.3

I like it.I like the app overall but if the recordings could start on their own, would be good. Now, if I have to record the incoming call, the other party would know as I have to put their phone on hold..SsbksVersion: 4.1.10

Works well!Having a local dial-up number is great. The tutorial makes getting up and running a breeze. The app is easy to use, but the audio quality is disappointing, like the dial-in line is old-school analog. I wouldn’t pay a subscription for this unless I needed it constantly for business. A pay-per-use option would be nice..Darren wilsonVersion: 3.5.0

Great tool for journalism studentsI've used this numerous times, and even when I got nervous because recordings seemed to take long to save, the app has never failed me..OTwaddup.comVersion: 3.4.9

Not easy setup to record BUT best transcriptAPP OVERALL RATING: 8 outta 10, highly recommended CONS: doesn’t record calls automatically, Costs money after free trial (bit pricey), A bit tricky of setup process to record calls, Transcripts only export in TXT file format, Can’t export audio recordings & transcripts together as 1 file PROS: Best accuracy for transcripts by far (I’ve tried many others), you can edit the text of the transcripts if there is any errors, You can customize the names of the speakers for the transcripts making it easier to keep track of and keep as evidence, So far the recording remains anonymous to the other party, they can’t see they’re being recorded, Easy to share the call recordings with third parties or backup on device, Free trial length is a good length allowing you enough time to really try all the features RECOMMENDATIONS TO DEVELOPER: Give options of file formats when exporting transcripts (e.g. pdf, word, docx, txt,), Create option to export recordings & transcripts together as one video file, Make call recording setup process easier, Make call recording an automatic option for paid subscribers.MetalheadMamaVersion: 8.0.2

Almost perfectI like the auto merge when you dial out from the app. I wish the “share link to recording” worked, it just sends the file by email which is not practical when you have large recording. Also some of the buttons don’t work (like cancel button when you slide to delete a recording) it’s just blank..BcurkVersion: 5.12.5

SatisfiedMerci.Tunka QueenVersion: 6.0.0

New appJust got it but have used it a couple times to see how it works and I’m surprised how good it works lol and simple thank #%€£.Subman5852Version: 5.11.8

BienOk.Gordo231105Version: 5.12.5

It’s okaySucks the call pauses while it connects, so anyone that would have any suspicion of being recorded would clue in. And it takes a couple seconds, and you have to do it manually. Would be nice if there was just a 1 button starts recording option but it is what it is. Still gets the job done if you remember to use it.Tinyboss356Version: 5.12.2

Good but a couple thingsI received a discounted offer a few days into using the app as long as I paid for the full year. I paid and realized that transcriptions did not come included with the package I bought, turns out they are an extra charge. Annoying. No info on the calls that are recorded - no phone #, very little space to leave any notes about the recorded call. No ability to paste in numbers on the dialer screen. It’s a little thing but annoying it cannot be done. I don’t take any stars off for the way calls have to be recorded, that is an IOS limitation and is fair. But those 2 issues should be addressed..Coolham123Version: 5.12.1

MerciJe suis très satisfait.LucdupuisVersion: 5.12.1

ReThank you.Sam2576Version: 5.11.8

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TapeACall: Call Recorder Negative Reviews

Introduces Terrible BUZZ Noise!Don’t use this app if you intend to record conversations on a conference line (conference bridge). A conference bridge is a line all parties dial into and use a passcode to join a meeting. This method of conferencing is pervasive in the business world. If I call normally there is no background noise - works as intended. When I call into a conference bridge using the app and merge the calls there is a horrible persistent buzzing in the background. The tone of the buzz goes up and down which is very distracting and makes it difficult to hear the conversations. I have the same issue on two different iPhones using two different networks (T-Mobile and Verizon; iPhone 7+ and iPhone SE). The buzz is ONLY introduced when I call into a conference call bridge. Regular calls (non bridge) seem to work fine. Unfortunately this is the primary reason for my use of the app (recording phone meetings on a bridge for transcription). Note: when I tried to leave feedback to the developers using the link in the App Store it bounced me to a web page with only a link to an FAQ. There is a “contact” link on the web page but clicking it only takes you back to the same web page. There is no way to leave feedback and I’m certainly not leaving feedback on Twitter, Facebook, or Instagram. I thought most developers wanted real feedback. Too bad..BellacudaVersion: 4.0.0

Not Possibly UsefulIt takes many clicks in different apps and you have to put the person you want to record on hold first to call and merge in their recording bot. Useless. I am not having a problem with three-way calling like the developer keeps insisting. The problem is that their product requires you to put the person you were trying to record on hold and then make a three-way call and then merge the call in order to have a recording. The developer replied that it’s probably an issue with my carrier and three-way calling but that’s not the issue. Your crap product is the issue. The app developer will tell you they have a three-step process for recording calls but that’s actually a lie. It does not work. It is seven clicks in three different apps in order to record a call. No matter what the developer tells you that is the truth. Stop trying to comment on my review with lies to make your product look more functional. That is not how your product works. Your advertising is misleading. In fact it’s a flat out lie. Your advertising says your product will automatically record all incoming and outgoing calls. But that’s not true. Automatic means I don’t have to make seven clicks on three different screens in order to make it work every time..Scribble StripVersion: 5.11.8

No longer works for Verizon CustomersI have been using this recording device for a few years now. At least three to four years. It worked really well. Then intermittently, I started having issues with the merge button. As soon as the call would be merged it would disconnect my call. I use this app almost daily for very important calls. When I first started experiencing this issue, I was told to use another US call in number and yes, that worked a couple of times, but now I’m being told that in order to solve this issue is to uninstall TapeACall and do a soft reset on my phone. Whatever that means... I would lose my work recordings I use on another app. All court procedures. No way, it’s not worth it. Why would anybody in their right mind would reset their phone to continue to use this App. I think it’s pretty ridiculous to expect your customers (Verizon only) to reset their phone. Bad enough when your phone company tells you to reset your phone. Bye TapeACall it’s been real, but I will have to find another reliable app. But it is an awesome awesome app. Just doesn’t work for Verizon customers who won’t reset their phones..Noodles0917Version: 4.2.6

SOMEONE PLEASE HELP ME I LITERALLY CANNOT RECORDLiterally as soon as you enter the app it pops up with a premium features screen and there is actually no freaking way to get out of it. When you click back it takes you to another premium features screen and on that screen there is an x. At this point, you might be thinking that you can click the x and you will be able to start recording but NO. WHEN YOU CLICK THE X IT TAKES YOU BACK TO THE PREVIOUS PREMIUM FEATURES SCREEN!!! Am I doing something wrong? Or do I literally have to pay to actually be able to record. It’s so frustrating because it shows the record screen for a second then instantly goes to the stupid premium features screen! I have no clue why no other reviews have mentioned this. If someone is reading this please please please help me as I haven’t even gotten the chance to see if the app is actually good or not because I literally can’t record on it before it tries to get me to misclick the membership button! If someone helps me I will do a second review on the actual app but until then it is unusable for me..Lukin woodVersion: 4.10.16

Does not work/ Free trial deceptionI decided to proceed and continue with the 7 day free trial “offer” that would only be available if you purchase the one year subscription (the most expensive option oddly enough. Well after using the Touch ID verification, I was billed instantly. Although I tried to go through apple to request a refund, some of you may know how their automated checklist makes cases like mine impossible to get a refund. Anyway I didn’t think it was much of a big deal considering I have used the app in the past and it did work. I thought I would use it more often now that I have a one year subscription. But guess what? IT DOESN’T WORK! It automatically disconnects once you try and merge the call to start recording. So don’t get scammed into this. Here I am short over $30 on something completely useless. But I am going to make sure that the one year subscription I paid for will be devoted to each day of exposing this scam until my subscription expires in over 300 days. That is until they beg me to accept a refund.LinkII08Version: 4.8.0

This app is awfulBuyer beware. The app does not work, and there is no Support service with this company. They give you an option to email, but they do not reply. There is no option to speak to anyone by phone. I purchased this service this month because I had a lot of very important calls that I needed to have recorded. When the time came to do that, the app did not work for me. I wrote Support and they gave me a reply, and told me how to uninstall and reinstall the app. They promised I would not be charged a second time. That was not true, I could not reinstall the app without paying a second time. I was charged twice for the same month, the app still did not work, and I have written to them four times since then, and they will not reply to any of my messages. I have no way of contacting them by phone, I have repeatedly let them know that I am upset about this, and they still will not contact me. Buyer beware, do not install this malicious app..VisibleinvisibleVersion: 5.12.4

DisappointedI bought a three-month subscription back in feb 2018. It started off okay but then after a few calls starting going out at around 2 minutes. The person on the other end couldn’t hear me. So most of my calls are the other person saying, “Hello. Are you there?” for a solid minute. It is very frustrating. and then after about 2-3 minutes the call comes back and the person on the other line can hear me again. But some people don’t wait that long and hang up. So it defeats the purpose of this app. I started recording conversations on my ipad instead (call on speaker and record a video on my ipad). Also, once the subscription ends, there is no way to go back and listen to my recordings again. That is just bologna!! I paid a decent amount of money to record conversations. I should be able to keep the conversations that were recorded during the months that I had it paid for..Bored.EasilyVersion: 4.1.2

Don't use if you work in audio* Quality is abysmal because you're being routed through this call recording line. Both sides sound decidedly worse than in original call. Hard to hear, too. * What is with the series of beeps at the beginning of each call? Call recipient apparently doesn't hear them but they're in the recording which is a problem. * Because of the need to route the call through this other line, you have to hang up whatever conversation you were having after you get permission to record, then call back. Sometimes the calls just drop or don't go through. Not sure that can be blamed on Tape A Call rather than the network but TapeACall still starts recording nothingness if the call is dropped * UI is counterintuitive. Not immediately obvious how to rename recordings so I just have a series of "Untitled." Sharing also a little wonky (if you rename in share and delete the filetype suffix it becomes an unreadable text doc??) In the end, if you're trying to record a phone call to replay later and not just to transcribe, you might be better off plugging your phone into some speakers and recording your conversation on a separate device with a voice memo or something. It'll probably be less distorted..ThisismyappreviewingscreennameVersion: 5.10.1

Don’t work for the things I am really needing to doI’m in the middle of a phishing scam and I am trying to get it all recorded on the app here , but I’m trying to get it to come on and I am really shocked that they didn’t get how I was acting so , blahhhhh!!!! Hey if you’re going to get it to play with I can give it a couple Starr’s from my heart feeling bad about having to go to you and tell the way it would never come on and I don’t have merger for some reason when I’m using my phone and I have my number and their number going then I’m fumbling around trying to get the apps phone number merged into each other however I am really thinking about just using my second iPhone to merge as one and then I will get it to record it using my microphone on my iPhone or recording a message but I’m sorry I’m not going to pay for the app then not even have it working at all!!!!hope you fix this app and get it to work as well as you say it does, but it does not!!!.J.D.GILEVersion: 4.9.7

App did not record my my callAs I followed the steps to record my call given by the video as soon as you download the app and hook up your debit/credit information (which was I believe, a bit over the top for wanting to try out the app and only way you can try the app is by linking your card info to even start the free trial...) I made a call to a auctioneer’s right hand man for a registration title because they’ve been taking too long to give me my license plate and I wanted to use the call as leverage; long story short. The call didn’t record I could only hear me moving the phone for the first few seconds and the rest was just empty space on the recording. This wouldn’t recommend this application to nobody. Sad that this is the only application being bumped up to the top of the list of the recommended list for recorded calls applications. Hopefully they could fix this problem. Until then I leave them a 1 star rating. Thanks.Jeremy one nameVersion: 4.2.6

Scam Alert! If you download this app you’ll regret it!This is my very first app review ever! I’m compelled to write it to warn others! Please Do not use this app! It’s been reported to Apple already. First it’s deceptive as there is no 7 day trial at all! You’ll be charged right away for whatever option you pick and no the 7 free days are not given. For example I downloaded the app today April 30th and was charged $4.99 immediately and next billing date was set for May 30th. Ok now the biggest issue yet? It does not work at all! You dial the number they assigned you and it literally says “Call recording is currently unavailable”! Lol what a joke! Basically you’ll be paying for services not rendered and then you have to contact Apple for refund and don’t forget to go to your phone settings to cancel subscription or else these thieves will be collecting from you every month! It’s literally a scam! You’ve been warned!.Daisy&RoseVersion: 4.9.4

I feel scammed. Taking my money over a year and can’t use app!!I purchased this a couple years ago and had been using it regularly. I changed my phone number a while back and since then the app blocks me from using itself! It claims “only members can access our services” when I attempted to tape an outgoing call. They’ve been getting $9.99/m from me for 2 years and a year and a half of that I couldn’t use the app because there’s nowhere to update your phone number. I even downloaded their lite version and attempted that too. It’s been really frustrating and I’m out now a lot of money unless the company decides to refund me for a product that was never able to get used because of a faulty algorithm of sorts that doesn’t offer a solution to update something as simple as your phone number to continue being a customer..HahanaiwhbwndismnwbwkVersion: 5.0.9

Do NOT use!Don’t use this app! If the other person you are calling/trying to record has a smart phone, it displays on their phone that they are in a conference call! They also keep trying to bill you even if you uninstall the app! Make sure you remove your billing information from the Apple Store!!! I tested this out with my friend by calling her phone, which she said came up as a conference call and that my voice was so choppy and distorted she couldn’t hear me, and it appeared this way in the recording too, however I will say it recorded her voice with no problems! But when we’re in a normal call without the recorder, both ends of the call are crystal clear. This app totally defeats the purpose of call recording if you need to record someone without them knowing and there’s nowhere in the app to cancel the free trial so you don’t get billed for a membership after the trial..Anonymouse188Version: 4.2.5

What an incredible waste of time and moneyI wanted something that would be professional and not have to interrupt the phone call or put someone on hold to record a call. I guess it satisfied those two criteria but when I don’t want to record a call the app randomly puts my caller on hold and then randomly calls someone else in my contacts. I either have to hang up on the person my phone called (rude) or wait to answer leaving my original phone call on hold with no explanation for doing so (very rude). When I try to hang up on the call I don’t want it often hangs up on both calls. Let’s just say this does not project professionalism. I paid for one month and cancelled three weeks before my month ended…..that’s how worthless it is. I really deserve my money back as I received nothing of value..Ozsh1Version: 5.10.1

Free Trial Technical Issues-Too Much Time InvovedI have an iPhone X. I downloaded app an set up location. Tried making a call and the app would only call the access country number. I messaged support and got Lawrence. I told Lawrence the issues 2-3 times but he seem to continue with trouble shooting instead of reading the description of the technical issue with app. By the 3 message when I explained he needed to troubleshoot the app instead of troubleshooting my phone and my knowledge of the logistics. He stated he would and asked if I would delete app and re download. I will consider in future because it may of just been a simple glitch or bug that could of been fixed but due the time it took to setup, read, message support, remove app from my iTunes description and write a review; it does not include deleting or re-downloading app to “possibly” see if it works..Karamel DliteVersion: 4.1.0

No access to previous recordings w/o membershipI enjoyed the convenience of this app for court purposes. However the day when I had to submit some of the recording’s I was unable to access them because I did not renew my membership thinking my recordings would still be available after all I have paid for them. Had no use for the app due to the fact I had all the recordings needed so why would I need to pay for another membership ?!!! Ended up having to pay for it anyways just to get access to my recordings. If I’ve paid for the recording before my membership was over with I believe users like myself still should have the right to have access not pay for another membership just to access the ones they’ve already paid for !!!.KianaIreneVersion: 5.11.5

BE WARNED. Recordings are only saved for 6 months.Added comment It does not ID the recording with the phone number for you No where does it mention the 6 month limit to save recordings that I see on this advertisement I purchased from. I like the tape a call program but this has cost me dearly. I have lost recordings I need I was too busy to save them and did not realize it was necessary. If I had known about it I would have rated higher I felt I needed to give only two stars to warn others of the six month limit I am wondering if there is some sort of limit on the number of recordings also because I only have my last 50 available and I thought had had more than 50 in the past 6 months I see new features I would use also that I was not aware of..AZ KMVersion: 5.10.2

The sudden fee?! Tape a call pro?I have had this app for over a year when I downloaded it, I did it because I was referred by someone because they said it was free. Buuuut just recently I’ve lost access to all of my recordings because it is telling me I now need to pay a fee. I started out without a fee, I did not receive any alerts telling me anything changed, and I think if this is the case then your company is wrong. I hope this can be fixed when you look at how long I’ve had this app downloaded. Because I do not feel that I need to pay for a service that I was not given a heads up that I would need to start paying for it. Also I do not have tape a call pro, so it looks as though my “tape a call” app and your “tape a call pro” is being forced on me..LoveRoses🌹Version: 5.9.1

Disabled me from recording a critical conversationDue to persistent and relentless adds it hindered my ability to record a call from my dying father who lives across country and that I may never have the chance to see again. I got on the app and could not access the app without purchasing it, when I clicked the “X” it kept putting me to more adds to pay for the premium version, so much so, out of desperation I bought the membership in hopes to catch what was left of the call, it failed me deeply, the pain I felt from this app afterwards was so intense that I have allowed myself to calm down before writing this review so I could come from a place of sincerity more than just pained emotion. After, saving my messages I have on here- I am deleting happily..This app is broken 12/31/15Version: 5.8.0

Cannot copy and paste a phone number to dialThe app will not let me copy and paste a phone number so from contacts or a text message and simply paste it into the dial menu of the app to make a call. It’s maddening I have to write down the number and then manually enter it into the dial menu within the app. Fix this please! And I keep getting notices that there is no king a requirement to merge calls, but clearly that’s not the case. Or is it? And you continue to advertise how easy it is to record incoming calls, but it’s not so easy or intuitive. There’s no just “tap here” to record the incoming call. Why can’t the app recognize I have an incoming call and ask me if I want to record it?.RooterjrVersion: 5.12.4

Accessibility featuresThe developer of this app and also the app. On low quality. This app is not worth the time to get. It is not coded to work with accessibility for the iPhone. Voiceover does not work well at all. But then again the developers don’t take blind people into consideration. I had very important phone calls. Since I cannot see to write the information down I have lost lots of valuable information. I cannot get this app to merge phone calls at all. My advice to anyone out there find a better app. Because this one’s not worth the monthly fee. Just developer is a very poor low-quality programmer. This company is a disgrace. You would think they would make your apps work with voiceover on the Apple products and make their abs 100% better quality. They do not..Daredevil0551Version: 4.10.11

TrashI have to do a few rounds of calls for a really important project. Did a few tests before the first important call. Saw that the recording saved. I was so excited about the call (because it was VERY important) and didn’t go back to listen. Over the course of the day I proceeded to schedule a few more calls. Scheduled a call and was super pumped once the call finished. I proceeded to check to make sure it saved before getting ready for yet ANOTHER call and to my dismay the call hadn’t saved. The person agreed to re-do the call tomorrow, so I wasn’t completely lost. At that point I decided to look on the bright side. At least the first call saved, right? WRONG!!! I went back to listen to the call and heard nothing but white noise. It suffices to say I’m very upset with this service..DJde1994Version: 4.9.1

Bad costumers serviceTrying to contact costumer service but they only have a computer or (artificial intelligence) answering you. Both times told me that e representatives will contact me in two weeks and the two weeks come and i get email Saying that they are busy at the moment. Really that many complaints you guys have that cannot keep up with it... the app works fine for me and I love it never have a problem with it so far but recently I changed my phone number and I can’t use the app until my number is changed wish I need costumer service help,I paid the premium for a year and I not enjoying the services because again I changed my number and the app won’t let me change it please contact me or I want a refund back Thanks hope to hear back from y’all.Puertoricanb12Version: 4.2.6

Locks access to recordings made under paid subscriptionBeware that this app will lock you out of recordings made during your paid subscription period. I’m a journalist and had recorded several interviews under the paid subscription only to go back a couple of days later and find that I could not access them at all. This app holds your content hostage until you pay another month’s fee. Overall, the function of the recording is OK. But if you don’t immediately download the file (or if the transcription feature doesn’t work right away) and your subscription ends, then you’ve wasted your money/time AND lost access to your recordings..TerpodactylVersion: 5.9.3

Didn’t record call.I had used this before and it seemed to work okay but I had an extremely important call that had fo be recorded and properly merged the calls and it even shows on my call log that the call lasted 46 minutes and merged. The call never showed up in my app. They have zero live customer service. The chat feature is a bot and asks very generic questions and sends the transcribed issues to the support team and will follow up in 24 hours. This makes zero sense especially in urgent customer service issues. I wouldn’t trust this app to record all of your calls properly. Customer support is not readily available. I paid for a year of call recording and am very disappointed that I wasted my money..CustomerKBVersion: 4.8.1

Not HappyI wanted to try this app out and did the free trial and cancelled it a day or 2 later. Now it tries to charge my apple account every month and it’s something I cancelled. I try to go into my subscriptions to change it now and only show paid options. I called Apple Support and they said I had to contact developer or pay for a service I never used and made sure to cancel. Now it’s been 3 months where I can’t use my Apple ID to purchase anything for my kids on any Apple Store or ITunes because of this “Free trial app” I had to go as far as creating a new ID and was locked out of my computer for not having my old Apple ID not yet setup for account recovery. This is a nightmare I wish would end!.Kate on the EdgeVersion: 5.11.2

SCAM ALERTI subscribed for the 7-day free trial and tried cancelling through TapeACall. TapeACall says you must cancel through the Apple iTunes Store. There was no way for me to cancel through apple because nothing showed up in my subscriptions. Yet I was still charged $60 for the year subscription - by TapeACall! Yes, TapeACall directly charged me $60 - but they make it impossible to cancel your subscription. I will be reporting this to the BBB and other authorities. This is unacceptable. I live paycheck to paycheck. What I’m really worried about now is that they’re going to charge me another $60 next year and so on. I will be fighting this tooth and nail on every front. Hey TapeACall, give me my money back. This is the kind of stuff lawsuits are born from. Remember that..TapeACall is a scamVersion: 5.10.2

Could not restore my previous purchase/ accountI’ve had this app since 2015. It’s been automatically renewing my subscription ever since. Now, when I revisited it to use it for an important phone call recently, It shows on the app that I’m new to this and I’m back on a trial phase. I would not retrieve my previous purchase or subscription. Hence, i have to subscribe again with the inflated rated. I checked my email and I do not see any notices or messages with regards to any changes. The only email I have is from Apple, giving me a heads-up on the upcoming yearly renewal. Therefore, all this while, I’ve been paying this app for nothing? Developer customer service, can you please help me out here? Thank you. I’ll modify my review when all of this is sorted out..P2chiVersion: 4.7.0

ChargesWas charged an annual subscription when only wanted a one month. And customer service pretty much said oh well. Couldn’t tell you if the product is worth it or not. I cancelled on day one and was not refunded any part of a annual subscription. Product is only as good as the customer service and in this case was horrible. To add to the review ... Have been given the run around to request a refund. TapeACall tells me not their problem and I have to take it up with Apple. However publicly they post they want me to contact them so they can resolve my problem which is not true as they just tell me it’s an Apple problem not them. Apple sends me to a place to report a problem to request a refund but tells me immediately it’s not eligible for a refund without even asking why. If I had been notified or asked to confirm a one year subscription before the trial was up before being charged I certainly would not have authorized. Be sure you want this app before you even consider a trial of it because one you are charged you are screwed if you don’t want it..Cke2018Version: 4.1.3

Malicious Business PracticesThis app works great. If you’re looking for a services of this nature I would recommend this technology. Although I would be very mindful of their business practices and I would review your bill very closely. As a result of an app upgrade I was double charged for over a year. When I rectified the situation the business selectively changed my plan to charge me over $30 per year when I was charged only $8 before the app issue. Customer service is extremely poor. Again, great technology but you need to think about the people you’re doing business with and will they take care of you when they make mistakes. For this company the answer is flat out no. But they will take advantage of you..Rmft2012champsVersion: 4.10.6

Horrible (do not buy!)The app calms to easily record calls. But only after you pay $30 for a year, and also get charged $5 for a mouth, at the same time. You find out it is not easy. You call separate numbers you have have your in coming call hold while you merge calls, ... hit this button..call this number... and when you finally record a conversation, you play it back to hear a recording that sounds like a 1942record player with a bad needle. I canceled and deleted the app the same day I was cheated in to paying for it.. but they got the money, and any business that bills you for month and year along with misrepresentation of product to get your money, that all they care about.. DO NOT BUY!!!.CdsuttonVersion: 4.2.11

Horrible, DO NOT get!When I got this app, I thought it would be marvelous for business, facetime, live, etc. but oh boy was i wrong! first, it asks for your phone number. I decided to look at the reviews before i went on. they all said it was terrible but me being me i went on with my business on there. I got it and immediately an ad popped up saying you could either buy one year, 3 month, 1 month, or 7 day free trial. So i tried the free trial, excited for what it would do. Then, it said that if i wanted this free trail, i needed to BUY the one year. i was disappointed but then it said “this app does not work with Verizon anymore” and it closed it. i retired and tried to get back in but it wouldn’t let me. so i deleted it, but DO NOT GET IT!!.GeorgeAndSadieVersion: 4.9.9

Don’t download this appThis app ask your phone number to send a code, then you receive calls many times a day from companies..AntayaVersion: 4.1.0

ShadyThey are making it very difficult/impossible to delete my account. I have to chat with a bot and can’t delete my account without providing information I never gave them to begin with. More shady practices by a Facebook owned platform..Brunes99Version: 4.2.0

Ripped off! Charged my credit cardI only wanted the free trial version and they charged me $22 for 3 month subscription. I contacted them and asked for refund but no response. Just automated email responses that don’t help at all!.ChildOfLight008Version: 4.0.0

Mandatory subscription trickRequiere subscription, not honest practice but still your identity.Manolito2112Version: 4.1.5

FREENot free ! You need to pay to use it at all ... not even a free trial base to see if you like it ... they just want your money .. big waste of time.StarWeb_SunSoarVersion: 4.1.0

Tricking people to false stepsThey trick people in their game! Do not trust this it’s not free and they ask for ur personal info and then try to register you for a year contract with ur credit card, in order to have it free for a week u need to register forOne year and then cancel ur subscription just hustle for nothing when there are free apps !.JoshyshishoVersion: 5.0.6

Scam appNo free trial. Was charged instantly.MikeqazVersion: 4.11.3

Doesn’t workI was excited to use this app as it was recommended by the transcription service I use (Rev) but after three attempts it managed to only record 1 of the 3 interviews I did and I lost content. An error message occurred after the first successful recording and there is no indication of why. Totally bummed..MarieweeeeVersion: 4.1.0

Failed to recordIt failed to record The most important phone call i made!!! Unreliable. It stuck in processing mode and that is it!.122qppVersion: 4.1.0

ScamScam.JohnyeyeVersion: 4.1.0

MoneyLite Version? Pay Me for the Pro or you don’t find Close-button..ArturdshanVersion: 4.0.0

This app doesn’t work all the timeI have paid for a year for this app and it doesn’t work. I also had the week free and in the week free it didn’t let me forward the recording to my email and another email. It didn’t record a few phone calls that needed to be recorded. I am hoping I don’t get charged for this at all. I will not request this caller record to anyone as it didn’t serve the purpose at all in my case for recording phone calls all I got was a beeping sound. There is a now show of the recording to the two emails I have sent it to. Why pay for a app that doesn’t do what it is suppose to do. It never records all calls. This app works when it wants to work. I could even forward the recorded messages to my email or to a second party. This app isn’t worth the time. Furthermore I deleted the app after I sent the email and thought the email went threw. When I reopened the caller recorder I had to start all over. The recordings where really need and this app didn’t even help me out at all. This app has just caused more problems then anything. Not even worth your time to even download the app.Help with app for money backVersion: 4.0.0

?So where is this code that was supposed to be sent? Not worth the download.Sarah-0506_1994Version: 4.0.0

Really frustrating!!I got this program to record important interviews for work. it started off working well with decent transcriptions, but the last two calls I made were not recorded with this program and I had two audio files with just nothing on them. I don’t think it was worth paying for considering it only recorded three out of five calls properly..SshehwarVersion: 4.10.5

I installed Lite but it’s actually Pro and it asked for credit card even before I use itAfter installation it show up as Pro version and if I don’t put credit card info, it doesn’t go anywhere. Useless !.BenynebVersion: 4.1.0

JokeI haven’t been able to record phone calls since January 8. After explaining that I’ve been using the app for years I get instructions from “Ihar” on how to record phone calls with the app. I recieve an apology. Am asked to provide my phone number and carrier to look into my query. Then I’m given instructions that don’t work. Ihar gave me a number for New York despite the information that was given that would indicate that I’m from Canada and the province, and the city. So 10 weeks later the app still doesn’t work, but of course I’ve been charged every month since January, regardless. Now I’m being told that you’re currently restructuring your Customer Support department to deliver a better service. I want my money refunded for the last three months and somebody to deal with that has a clue about the world outside of India..NkmcfrlnVersion: 8.0.2

Over 60 mins deletes your entire recordingI had a VERY IMPORTANT meeting at my workplace and it ran over 60 mins and when I went to leave, it indicated I was over 60 minutes. No problem. So it captured most of the meeting… WRONG! I went back in my history to review the meeting and makes notes and there was NOTHING saved even though the screen showed me during the meeting it was recording. This is a very very costly error on my end..KLeanneReidVersion: 8.0.1

Lost my recordingI think it is a terrible site app when you record a truly memorable image voice recording of your mother and expecting the recording to be there only to find out after my mother died that the recording was no longer there on the app. There should have been some kind of warning sound or otherwise that these recordings which was really precious to our family was permanently gone. Sincerely Broken hearted.Mums’ Son and familyVersion: 6.0.0

What a jokeWasted my money. No app support it says page not found and every time it goes to call the local number I get a busy signal. It used to be good but now it’s just a money trap!!! DON’T DOWNLOAD THIS!!!!.HalalooVersion: 6.0.0

Not freeNot free, after signing up then you have to pay to get a free trial.Gertiebird12Version: 6.0.0

UselessCollect your all info before mentioning that a subscription is required..Me garryVersion: 5.12.8

Beware of scamIt says 3 day Trial then pay but it took my money instantly snd the app is trash calling apple to report this.ChrisToronto4040Version: 5.12.8

Be prepared to be disappointedI have 3 issues. First they charged me twice. No luck getting refunded. Second the recording number goes to a private line, wow. That poor person. So I can’t record calls. Third customer service to fix the issue is a bot and not helpful. I used this app 10 years ago and it was great. But now it’s terrible..Gixy monkeyVersion: 5.12.7

I’m authorized chargesThis is a bad “free” app… they start charging your credit card randomly. Don’t get it!.Steve-O10DVersion: 5.12.5

Not able to use my phone numberThe apps messed up, I can’t even submit my phone number..1GunitVersion: 5.12.4

Asking paymentThis app is useless for whom they are looking for free app.Nabi NeamatiVersion: 5.12.4

Said it was a free appNot free at all.WhatevergmsbdjdinbdjVersion: 5.12.2

UselessDont use it waste of time and money.TjjgjgfhvVersion: 5.12.2

Didn’t WorkPurchased this again to use for a very important business call, when the call came in, the app didn’t work and it was too late to download a new one or get help. They would not give me a refund so I paid for it for nothing, wasn’t able to record the call and they wouldn’t give me a refund. I have used this app successfully many times in the past but they updated it and the new update has not worked at all for me. Purchase with caution..ShadahVersion: 5.12.2

ExpensiveVery expensive.Arlo bad bad badVersion: 5.12.1

Not freeWhen I searched through the App Store for a free call recording this one came first, but when I signed up they asked for monthly payments. So this one is not considered like a free one. Thanks..ميمو٢٢Version: 5.12.0

Secret ChargesI paid for a year subscription, yet when I received my phone bill I have an extra $70 long distance charge. I’m guessing that when I record my calls, it uses a long distance number and charges my account, even after I paid for the subscription. Currently looking for a new app..Latinking204Version: 5.11.8

ScamDon’t download!! Once you download, if you go to your subscription page, there is no option to cancel subscription! You can only renew. My subscription is coming to an end in 2 weeks so I tried to cancel but can’t. Tried to contact the developers but the link doesn’t work..MllafranceVersion: 5.11.8

ScamCharged me $13.99 monthly fee. I cancelled the same day I download the app..Rahisp81Version: 5.11.8

What a scam! DO NOT GET.This app is not worth 79.99!! I used it for a day and promptly tried to cancel my free subscription when the recordings did not show up. What a surprise.. My cancellation of course was not processed and then they charged me a whopping $79.99 to which I can’t get that money back!! All for an app I’ve already deleted and can find multiple other apps that do the very same or more for less money! This is a total scam and money grab..ComoxcoVersion: 5.11.7

Waste of timeWaste of time.BirjubaanVersion: 5.11.7

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