MDC For HCA Customer Service

1. MDC for HCA Customer Service
2. MDC for HCA App Comments & Reviews (2026)

Mobile Deficiency Completion for HCA streamlines the completion of medical record–related work assignments, making it more convenient for physicians and clinicians. By delivering advanced functionality directly to a physician’s mobile device over Wi-Fi or cellular networks, work assignments can be addressed anytime and anywhere. This flexibility significantly reduces turnaround times and work backlogs. By accelerating document completion, hospitals benefit from improved revenue cycle performance and greater efficiency in the bill-to-cash process.

Features:
• Complete or decline Deficiency work items
• Complete or decline Acknowledgment work items
• Access detailed patient, encounter, and medical record information to support work item completion
• Sign and edit documents, decline work items, and review relevant patient demographic data
• Supports all document views
• Built-in security prevents unauthorized access of PHI
• Biometric authentication at login (Face ID for iPhone X and newer; Touch ID for supported iPhones and iPads
• App icon badge displays the number of outstanding work items
• Enhanced PIN validation that locks access after the maximum number of invalid login attempts
• Optional certificate pinning to protect against data communication interception
• Privacy Policy Agreement prompt upon initial use, allowing users to accept or decline terms

Prerequisites:
• iOS version 10.3 or newer
• Network connectivity (Wi-Fi or cellular) to the facility’s OneContent™ Integration Server
• A valid OneContent™ Patient Folder login (contact your system administrator for assistance)
• Compatibility with supported OneContent™ Patient Folder versions for the Deficiency Management feature
• Latest supported OneContent™ versions required for additional features:
o Acknowledgments: OneContent 17.6.2 or 18.0
o Physician Queries: OneContent 17.5.1, 17.5.2, 17.6.2, or 18.0

MDC for HCA App Comments & Reviews