The Fire TV mobile app puts the Fire TV experience at your fingertips—whether you're on the couch or on the move.
Discover & personalize your entertainment anywhere: Browse titles and get personalized recommendations. Search for movies, TV shows, and more across all your services. Build and fine-tune your watchlist in the moment.
Easy control & setup: Launch it all on your big screen with seamless control. Enjoy fast text entry using your mobile keyboard. Set up new Fire TV devices quickly and easily.
Compatibility: Requires an Amazon account and connection to the same Wi-Fi network as your Fire TV to launch content to your TV.
Some features require a compatible Fire TV.
By using this app, you agree to Amazon's Conditions of Use (www.amazon.com/conditionsofuse) and Privacy Notice (www.amazon.com/privacy).
Amazon Fire TV App Comments & Reviews
POSITIVE REVIEWS
NEGATIVE REVIEWS
Amazon Fire TV Positive Reviews
Easy fixI usually don’t do reviews but here it goes... this app has always worked great for me especially since I have lost the physical remote. But recently for about a week or so when I attempted to watch anything the app would not let go up,down,left or right I could however click on the setting button and it would immediately take me to settings but again I could not go up,down,left or right and when I clicked the home button it immediately went to the home button but I still couldn’t move around. I came on here in the reviews to see if anyone was having this issue I had attempted to unplug and re-plug the fire stick and I was still have the same issue. Today I decided to contact support through the app and selected call me, so I immediately got a call waited less than 1 minute and they actually helped me. She was able to take control of my screen and see what I was talking about she had me troubleshoot by reinstalling this app on my phone than unplugging the fire stick from my tv wait 2-3 minutes than plug it back in and to my surprise it WORKED i guess waiting before replugging helped because I had unplugged the fire stick before but not that long just like a couple seconds so yeah hope someone can find this helpful..MwangotaVersion: 2.1.490
Good but ,bad at the same timeI like this app because fire stick TV remote to die right away and it’s really hard to find them. And it’s a really really really really good app, but every single time I want to press something I end up pressing a different thing. like if I want to rewind or something like that I always end up pressing the wrong button for example the home button I hate hate hate hate hate hate the home button.I barely even press it but I’m always pressing it and that is a make any sense,but every single time I try and press something else and a present home button and I don’t like that. I’m Nother thing I don’t like about it is that if I am watching something or something cuts on automatically and I want to change it my fire stick won’t be connected to my phone fire stick thing and I try everything to get it to work but it never works ,so I end up having to wait the next day or a couple days after that to fix the TV I mean that’s too long I shouldn’t have to wait that long to fix my TV . Sometimes even the next day will won’t be working the next day I will be working.I’m not saying the app is bad it’s really good but sometimes it just doesn’t work. I don’t understand why it won’t connect, but sometimes I am able to fix it by re-connecting my Wi-Fi and then reconnect in the fire stick. I’m I shouldn’t have to do all of that just get my TV to work. It’s a good app I would recommend it but just know that you will be having some problems with it without your experience having it. All I Gotta say is give us a better update.Please read 🤗Version: 2.0.1392
It’s very good, but needs improvementThis app was very useful when I lost my fire stick remote (idk how I lost it but I suspect it’s in my room), my mom mentioned it to me, and I reinstalled it. (my mom must’ve had the app previously) It took me by surprise of how good it was! I functioned just like my fire stick! (My fire stick was awesome btw ;-;) But there is two things that irritates me. And one of them is when my phone turns off automatically, it would have a little “Reconnecting” thing. This didn’t bug me much, until now. Now, if you leave the app open for a long time, the “Reconnecting” thing will be a bit long. (Not too long, but enough to annoy me) And, there is the last thing I need to complain about lol. If you leave the app for a long time, the thing I just said above is if your fast enough to come back. If you leave it for a long enough time, when you come back to the app, it shows how to connect to your fire stick TV. Now, this happens a lot, and it’s really stupid cause it takes so many taps just to be lucky and actually connect to it. Let me get straight to the point. Sometimes if I try to connect to it, (which means tap on what my TV is called) it doesn’t work. It’s like a frozen screen, but it’s not. And if I hit the wrong thing, which happens often, It would send me to “Add Devices”. Please fix this, it would be better for me..KTRuffinVersion: 2.1.731
It’s not just me!I finally had enough and decided to write a bad review to see if maybe it will get the developers to fix the app, but in reading the very first featured review I saw when I came to the AppStore, it seems you’ve already been told about this problem, and for whatever reason, have yet to fix it. My remote works fine for one button press and that’s it for up to 15-20 minutes. My iPhone app does the exact same thing so if I want to watch a Netflix program, I have literally had to click Netflix with the iPad, then while it’s getting ready to use again I try and type in what I want to watch, then when I’m done with that, I have no choice but to sit and wait 10 minutes for either the iPad or iPhone to work again then repeat the process, till I am finally able to get to a show and push play before it freezes again. Which, being as it’s only job on the world is to change channels and it can’t do that, then you’re quite lucky I gave u two stars instead of one. I gave you two because this used to be a good app. I would like to see it like that again, so maybe pay attention to your 2.8 stars and do something about this..Gloliver7149Version: 2.1.69
I like this app…but it’s buggySo we lost our remote and have to use our phones. This is the only app that I have found that actually works decently. For the most part it works pretty well. There are times when it has issues “connecting” and we (this happens on both my bf phone and mine) have to completely close out the app and get back in. This usually works and we go on our merry way. Sometimes I have to do this multiple times throughout a show or a day. It just depends. It’s normally just a bit of a nuisance, but not anything too bad. Lately though, within the past week or so, the app has been completely freezing up. The arrow button will freeze making the firestick go nuts. Even after closing the app and opening it again it will only work for a few seconds. It is very random on when this will happen and then it will go back to working again. I have just redownloaded it, in hopes that it will fix it. Fingers crossed. But I wish they would fix the bugs that make it keep disconnecting. It really is annoying. I do like this app otherwise, as I said this is the only app I have found that seems to actually work with the Firestick (that is free at least). I haven’t tried any of the paid apps. I may have to go that route if this doesn’t work. Fingers crossed!.Blueluv07Version: 2.2.107
Not greatMy sweet little dog decided to take it upon herself for eat my remote to my fire stick. I thought no biggie I’ll just use this app. At first I had no issues, and it was great. Now I stay steadily annoyed with it. Starting with the minor annoyances, anytime I leave the app and come back in it takes a while to connect; which isn’t a big deal but is still annoying. More recently now, half the time I try to use the app it takes forever to load and then wants me to reconnect my tv with the app multiple times. Now I am having issues with the app even connecting at all. It will tell me to make sure my device is plugged in and all that, and you usually either have to wait while or start unplugging everything. Nothing is wrong with the device. It stays plugged in, and I’m tired of unplugging my WiFi, and unplugging the fire stick, and re-downloading the app, etc. Having read some other reviews it appears this has been an issue for some and it would be nice it would get resolved. First world problems, I know, but it’s still annoying..SMD2000Version: 2.1.2265
Excellent!!!Just set up the app for my Fire TV remote and it’s awesome! Pairing the app to the Fire TV was seamless. The app itself works extremely well and I prefer to use it in place of the actual remote since it just feels easier to navigate through the Fire TV options using both hands on the phone instead of one when using the physical remote. Also, if a reconnection is needed when reopening the app it does so immediately. It's important to make sure your connected WiFi network remains the same on your phone as it is on the Fire TV WiFi connection. I suspect that poor WiFi connections and conflicting networks are the reasons why some have complained about their reconnections to the app either not working or taking too long. No problems here with that. The voice commands functionality works great too, just speak what you want to watch and you're set to go. Ability to turn the tv on or off by voice is very convenient too. More to explore. Well done!.Pacman rulesVersion: 2.1.2109
Great!!I got my Fire TV Stick about 3 years ago and a few months later after that, the remote randomly stopped working, even after switching the batteries out. I even replaced the Fire TV Stick itself so now I have two lol.. my brother has one as well and introduced this app to me and ever since I’ve been using it. It works great for me personally. The only “issue” that, might I add, occurred once was when the tv would switch off the fire stick and go to the “no signal” screen indicating nothing was plugged in or connected, which was weird because it WAS plugged in. I’m not sure if it was the TV or the fire stick itself, but whenever it did switch back on the fire stick, it would go back to the no signal screen a few seconds later, and the app had trouble connecting. I don’t put the blame on the app itself tho…
SO TO SUM IT ALL UP… 10/10 would recommend! :).Theyyluv._.aniyah🥰Version: 2.1.2265
Very Convenient/Easy to UseMy dogs chewed up our remote, so I found this app to use in the meantime! It is also super easy to figure out as well. The blank touch pad was a little confusing at first, but it’s not difficult to navigate. I do think the app would attract more users if there was some kind of circle dial similar to the Fire TV remote or at least 4 directional arrows so it’s easy to specify direction you are clicking instead of having to tap on the blank center touch pad. There was another remote app that has this, but it wants you to pay to subscribe and does not seem to be as good as this app. The only major downside of this remote app and other remote apps I’ve looked into, is that they don’t seem to have volume control options, so I’m still going to have to buy an actual remote because of this. If it wasn’t for the volume issue, I would be happy just using this app from now on..RTurner623Version: 2.1.69
I love my Fire TVWhen I bought this new TV a few years ago, I didn’t realize what I was getting when it meant Fire TV. I am so happy I did buy the TV because having the Fire TV option on it is so easy to use, to put things where I can easily access them and I have a fun and easy time with using my Fire TV. I especially like how it brings to the front or to the homepage the TV series that I’m currently watching with the most recent episode. That way I don’t have to go looking for it. Another great feature is the use of the remote app on my iPhone. Having several grandchildren (17) I sometimes misplace my remote. Well, no worries because I can always use my phone as the remote. If I need to buy any more TVs, they most definitely will be Fire TVs..Amanda Jay777Version: 4.1.0
Awesome!!!Ok so know that this isn’t a perfect 5 star rating because NOTHING is perfect. Take that into account and this app update is awesome. The old swipe feature had its place but this looks more like a real remote and that’s what we’re all used to. The app is easy to pair and comes in very handy because the remotes that come with the Fire Sticks are crap. We have 3 Fire Sticks in the house (2 HD and 1 4K) and only one remote still works. It’s the remote for the 4K Fire Stick and we decided to re-pair it with the bedroom tv. The “d-pad” on the app needs to be smaller, it should be at the bottom of the screen for people with smaller hands like my wife and there needs to be more options that would be on a basic remote (like a sleep button or volume control) but overall this update to the remote app is a HUGE step in the right direction. Adding the remote listening feature, which is available for the Roku remote app (we have two Rokus as well), would be awesome too..ChunkyZeusVersion: 2.1.490
4 STARSSo I lost my fire remote and the original remote has been lost to this tv since I was 3 and now I have to get up to go turn up and down the tv and turn it off don’t get me wrong an amazing app but I wish you where able to turn the volume up and down and turn the tv on and off from the app but thats not really my biggest problem my biggest problem with this app is that if my phone turns off I have to reconnect the remote again which really shouldn’t be a problem but We have like 10 different fire sticks and some of them are the same number for some odd reason and then when I do find the right fire stick it won’t let me connect back to it so I close the app and come back and it still won’t let me connect so I close the app again and wait for like 20 secs then it lets me connect again idk if this is just a me problem but I would love for it to be fixed..Yrf_onnieVersion: 2.10.1
Disappointed with new versionThe previous version of the app was fine. Sure, it had some connectivity issues, but I could use it easily on both my iPhone and iPad. Despite its other issues, it would choose the correct orientation, no matter what and I could do split screen with most of my other apps.
Now, it refuses to switch to landscape mode on my iPad and won’t split screen with ANY other programs. It will only display in portrait mode tilted on it’s side. Using this app now is a real pain as I now have to sort of “think” at 90° to the screen to get this to function properly. Essentially, this means that if I want to scroll down, I have to move my hand to the right to hit the”down” button.
This is ridiculous. Improving connectivity shouldn’t make such a drastic change to the UI and definitely shouldn’t prevent it from entering into so.i screen mode. This “upgraded is more li,e a downgrade..ChazmaniaVersion: 3.3.0
Works great until it doesn’tI use this app because my plastic remote stopped working all of a sudden. It works fine, and I like that it has a keyboard feature so I can type more quickly than searching out individual letters. However, some of the features of the app remote don’t translate to certain fire stick apps, so it can be difficult to maneuver those apps with the slide screen on the remote app. And the app suddenly stops working with my tv and will not work for a day or two at a time before it magically works again. I will be using it to hit play on one show, and when I try to use the remote app a few minutes later it stops working. It shows that you’ve moved your finger on the selection pad, and it shows that the buttons have been pressed at the right time, but nothing changes on the tv screen itself. It’s quite frustrating when this happens, but when this app is great when it decides to work..Kukuk4cocopuffsVersion: 2.1.69
Connecting to fire tv stick should not automatically turn on tv; bring back old, larger remote padThe app is okay and pretty basic. But there are two issues that should be fixed. First, when connecting to a fire tv stick connected to a tv that is off, it causes the tv to turn on. Upon app launch it automatically connects to the last stick it was connected to and turns on the tv if off. Not good when you have multiple tvs with fire sticks as it always connects to the last stick used and turns on that tv if off even if you don’t want to use that tv at that time. Connecting to a stick should not automatically turn tv on. Pressing home button should be required to turn tv on.
Second, the new remote’s directional pad is too small and too far up on screen. The old larger one was better. Make it bigger and bring it back down on the screen..Anonymous User 51869Version: 3.8.1
How is this still not fixed???Update:
Seriously why hasn’t this app been updated and fixed??? It hasn’t worked on my phone for at least 2 weeks. It’s ridiculous!!!!
Previous review:
The app is useful and easy to navigate WHEN IT WORKS, which it only does about 50% of the time. The other 50% of the time, it will either be unable to connect to the fire stick OR it will connect/open and allow “buttons” to be tapped but does not control the tv at all. It’s extremely annoying and not fixable by closing & reopening nor uninstalling & reinstalling. It just randomly starts working again, sometimes after 2-3 days of not working at all. If it worked even 80% of the time I’d be happy....Former snapperVersion: 2.1.69
Good but needs improvementI like this app this is pretty good. But there’s things that need to improve. For example, whenever my iPad which has the app turns off there will be like a reconnecting thing and it takes forever and sometimes when it turns off it will lose the fire stick. every time it turns off most of the time it loses the fire stick which gets annoying. my family has been using Firestick app for a long time as I have an experienced this type of problem until not too long ago. I gave it to three stars because of this problem. Some good things about it though is that it has very good sensory it has very good trolls to understand and I like how it has a keyboard you can type faster.
If the people who made this app are taking the time to read thank you and I hope you guys have the time to shake this problem..Improve pleaaeVersion: 2.1.2414
IOS 13 update breaks Fire TV Recast setup flowWe recently moved to a new home and I needed to setup my Fire TV recast in a new location. I had all sorts of problems connecting from the Fire TV app on my phone (iPhone XS, iOS 13) so I assumed I needed to reset the Fire TV Recast and start from scratch - no big deal (I thought). After trying and failing to connect, then rebooting, reconnecting, etc. the ‘NEXT’ button kept freezing during setup within the iOS 13-compatible Fire TV app during the “connect to the device WiFi” step during setup. I tried and repeated this step for 30+ minutes before giving up. I then tried to set up the Recast using my wife’s phone which was still on iOS 12 (Fire TV app for iOS 12 on iPhone 7+), which worked immediately on the first try.
[note: other than Fire TV Recast setup issue on iOS 13, the other features/functions worked after we set up the device from another phone].YostrjVersion: 2.0.2846
Beta Technology is WonkyTrajectory of AI Personality:
It seems like the AI’s that are being utilized to not only help run the Beta technology on the applications, as well as on the TV itself is causing the app and television alongside with the Wi-Fi to not work correctly. It also seems that for whatever reason the AI has developed a ““ personality, where their response is either more appointed, or it is dismissive, or it is helpful, depending on the region in which the language has been chosen. I personally have an AWS business account that was started quite some time ago so I do have a global access so it would make sense that I am able to create multiple profiles. What I don’t understand is how I only have one profile and the fast switching and infringement continues to happen even on a static IP network..JohnyCastelliVersion: 2.6.2
FinallyI wrote a review a few months ago about how this app was terrible, completely useless, slow, and all around garbage in every which way. My guess is because they hadn’t updated the app in a while, so it caused the app to accumulate lots of issues ( i was not the only one with these issues. all reviews said about the same thing at the time). BUTTT i will say the developers of this app are FINALLY listening to their customers and fixing all the issues we’ve been having for MONTHSSS!! while updating the app way more often which is an outstanding+. so i would like to formally apologize to all the devs for any bad remarks i have made in the past about this app. THANK YOU FOR MAKING IT BETTER KEEP IT UP!.LolitzbillyVersion: 3.3.0
Remote does to frequentlyThe app itself gets 4 stars. But the TV/TV Remote definitely a 1 star. App is great to fall back on when tv/tv remote not acting right. Glad we do have an app to assist. Thought the idea of this smart tv Element with Alexa was an good idea, so I bought the tv on clearance pretty much half price. I really realize you get for what you pay for. To keep up with the modernization of what is going on, they just push items out way too fast. Usually I look at reviews before I purchase something but this was on a whim. I feel like I’m changing batteries in this remote once a month, why is the question? I feel like I have an defective tv and remote. I have only had this tv for 4 months within the first month I had to have the remote replaced, so I’m on my second remote. I just give up with this tv.SharikaDVersion: 2.0.1283
Saved us!I’m super thankful for this app because my 1 year old is in the stage of taking objects and hiding them and since he can’t speak, we are left to guess and search for things. Well this time, I’m convinced he threw our fire stick controller in the trash since we have looked everywhere for it and it is nowhere to be found. I panicked for a moment and decided to look up if there was even an app for my sort of problem and there was! Now, we don’t have to buy a controller. We can simply use our phone to control our fire stick. Also I like the idea of not having an actual remote because then my son would try to eat it and lose it again. Love this app and so thankful for it too..Tatyana_ochoaVersion: 2.1.1826
Only use if you have toIt gets annoying that every time you step off the app you have to completely exit the app and reopen it. It has never reconnected for me and sometimes it will freeze and I’ll have to either wait days or delete the app and re-download the app. It will sometimes it will show that I’m using the keypad but won’t show up on the TV.
Some good things about it is the keyboard feature, it makes typing much faster when the remote chooses to work. Also it’s a good alternative to the plastic remote which can also sometimes stop working sometimes. I like that they tried with the Alexa feature and though it works sometimes normally it doesn’t..Vana321Version: 2.1.69
My reviewUmmm my sister stole my fire stick a while back so I downloaded the app because I obviously don’t have a remote anymore. I really like it, I can customize the apps that I can quickly go to and things like that and it works just how my normal remote would but it also has other cool features on the app. The only thing I don’t like is sometimes it takes forever to connect to my tv and the Alexa doesn’t work well and when it does it doesn’t listen. But other than that love it. Waiting for my chud sister to give my remote back but maybe she ate it because she’s so big, I say download this app because it’s honestly better than the actual remote but if you don’t have a remote you better hope you don’t lose your phone too..Gk🤺Version: 4.3.0
App sucked at first, new update saved itTitle. The app for the past two or so years I’ve owned it has been pretty bad. It would be slow to connect sometimes wouldn’t connect at all, wouldn’t even throw errors or tell me anything wrong. But with a new update they added it’s basically bulletproof (to me) now. No problems connecting, things that would bring up problems in the past has been fixed, the new UI took getting used to (for someone who’s had it) but since the new UI and the bug fixes, it’s been so far 100%. Would recommend the app and the TV to someone I know. Would I have recommended in the past? Probably not. Do I recommend now? Absolutely..SczvmVersion: 3.1.0
Great functionality, but can be improved.It would be great that the support team upgrade this app since sometimes it takes long time trying to connect to a TV that is turned off. This happens when you got multiple fire TV’s and you want to control a particular one but at the beggining when you open the app it tries to connect to any of the tv, if that tv is disconnected the app will be stuck trying to connect for a couple of minutes.
It would be great if they update that app in such a way that when first open the app the user may select which TV wants to connect and avoid waiting, or adding a button to cancel the connecting attempt and then select the correct tv. Thank you..BrandomiVersion: 2.3.183
Turn it up!If only there was a volume control!!!!!.GoadieloxVersion: 2.1.731
No option for volumeI wonder why the app doesn’t have the option for increasing decreasing volume...for which one has to find the remote to do it ! It’s Annoying.Fshaik84Version: 2.1.490
50/50Please update it and stop the app from being unusable half the time with the screen being unresponsive.
I’m using an up to date iPhoneX..KiroBreyaniVersion: 2.1.69
Still can’t loginI’ve not been able to log in since iOS 12..⬣Version: 2.0.1283
Good replacement optionOur newer fire stick remote stopped working without any warranty left. Downloaded this free app on my cell and it works well. Thankful it is available..HarasresrupVersion: 2.13.1
GoodJust needs a way to control the volume!.IArEBeAstVersion: 2.3.183
VolumeWe need a volume control!.StigvmaVersion: 2.3.183
HorribleYou always have to wait and sometimes wait 30minutes.Riddle ti awesomeVersion: 2.1.1184
Please do something about thisVery often the app becomes unresponsive and won’t connect to your fire stick and you will have to uninstall and reinstall it sometimes twice before it works again..100%^DekuVersion: 2.1.322
App needs workThe fire remote needs work.GonzalotorontoVersion: 2.4.251
OkayGood if you lost your remote.Well, I love this gameVersion: 4.4.0
007Really good services all around.Taylor’sthebossVersion: 4.4.0
Not connectingMost of the time face isssu to connect.Abhi Thakur 007Version: 4.4.0
Très satisfaitTrès satisfait.😂😂😂🤣🤣🤣🤣🤣🤣Version: 4.4.0
Almost perfectReally like this app. Works better in lots of ways than the remote. Just wish it could turn the tv on.MorefreeusVersion: 4.4.0
Pretty goodWorks well when I can’t find my other work remote.The goalie33Version: 4.4.0
It’s in my holeReally clutch if you lose your fire stick.Heyy girlggccaaVersion: 4.4.0
Life saverThis has been a life saver when we lose the remote or break one’.DtephanieDVersion: 4.4.0
ExcellentExcellent.Touchpp6969Version: 4.3.2
Its greatIt's really good.Muradi123Version: 4.3.2
Thank you!When your remote stops working it’s nice to know Fore atV can work on your phone!!.LaurieAMSVersion: 4.3.2
Lack of volume controlIt’s good, but it needs the volume control.N.A 404Version: 4.3.2
AmazngI lost the remote and used this.ArctibazVersion: 4.3.2
Love this appMakes life so much easier. one knit-pick is oddly enough the prime video app isn’t shown with the other apps and using this app to open prime content is harder because you can’t find your subscribed to content..CabtaddictVersion: 4.3.0
Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 4.4.0
Amazon Fire TV Negative Reviews
Only had it for a week so far and lots of problems :(I just got the app a couple of days ago and since the first day I’ve been having problems with it. The first problem is that my tv only shows up half the time as an option to connect to (it shows all of the other tvs in my house but often not mine). I only downloaded the app because I’ve tried two different remotes and haven’t been able to connect them to my tv so I thought I’d try the app. The next problem I have with it is it that it is often laggy; I’ll press a button and it takes anywhere from 5-30 seconds before it actually responds. And after the app has been connected to my tv for a while it makes me reconnect which bring me to the problem of my tv not showing up as an option. The last and biggest problem I’ve had is that in the past week of using the app, there have been 3 times where I press the up volume button once and it glitches, brings the volume all the way up to 100 (I normally keep it on 7 because it gets VERY loud) and then it logs me out and won’t show my tv , leaving me to rush to turn off my tv and restart it so I can turn the volume down. Not to happy so far with the app but unfortunately my tv won’t connect a normal remote so it’s my only option at the moment. I would also like to add that it would be appreciated if they would fix it to have a “favorite” or “main tv” option so that you can keep the app automatically connected to the tv you use it for instead of having to connect it multiple times throughout the hour or so that you are using it :).NoNameUser:)))Version: 2.13.1
Barley works after 6 monthsI have been using this app for about six months now after traveling with my fire stick and leave my remote behind. When I first started using the app it worked flawlessly. I would open it it will connect to my fire stick almost immediately and not have any connection issues while trying to navigate. Over the last few months the technical issues I experience with this app have increased. I update my app I update my fire stick even my phone and I still experience technical difficulties. it is now almost impossible for me to connect to my fire stick without me having to unplug my fire stick wait for two minutes uninstall the app and reinstall the app and then plug my fire stick and for my app to connect to my fire stick. I have to go through this about 4 to 5 times a day just for me to use my fire stick. if I do not do the steps when I open the app it shows my fire stick with the cloud symbol I click on the name of my fire stick it says connecting and then it says cannot connect in red I will attempt this 2 to 3 times and then my fire stick name will vanish from the listing on the app. it is very irritating to have to go through all the steps every day multiple times a day just to rewind all my shows or to scroll on the home screen to check the connection on the fire stick.
both my phone and the fire stick have always been on the same Wi-Fi.
it is also pretty sad to see so many reviews over long periods of time telling the developers that THIS DOES NOT CONNECT AND ITS HASN'T BEEN FIXED..Drw122343Version: 2.1.1431
Lots of bugs/performance issuesThe overall app is good and seems to be mainly free. However, 99% of the time the TV im looking for will not pop up. The only devices that will show up are ones in opposite parts of the house, yet the one im trying to connect to is right in front of me. When it does pop up and connect, it will either disconnect shortly after, or stay on for a while then once again disconnect. When it stays on for a while and then cuts out, its not a problem to just reconnect, right? Well then the device is gone. I refresh the app (close and open) I delete and redownload, I restart the TV, no matter what the device just stops showing up. You would think thats plenty and there cant possibly be anything more, but unfortunately there is. Sometimes when it connects and when Im using it, the buttons will double. By this I mean that if i tap the down arrow once, it’ll go down more than once. When i try to turn the volume down a little, it goes all the way down. Each of these things tend to be very annoying, its like the app is trying to choose when I get to watch TV..YallrllytookmywordsmhVersion: 2.14.5
Only use if absolutely necessaryI’m not gonna sugarcoat it, this app isn’t good. Recently my remote stopped working so I’ve been using this app and not only does it take forever to connect (if it even does) it’s clunky and has varying sensitivity. Also at least for me if it disconnects which it did frequently while you have input a command it will continue to execute that command until it’s reconnected and stopped. This brings us to my story, as I input an exit command the app disconnected and the command was executed continuously which has the same effect as holding the button, and if you didn’t know holding the exit button begins a factory reset countdown. Now this would be fine with any half decent app as you have nice window of time to cancel the reset, but this app failed to connect to my TV before the timer hit zero and my Fire Stick factory reset. This app can come in handy if it’s a last resort, but it’s clear lack of polish really shown through for being both the cause of the initiation and the reason I couldn’t cancel this unwanted reset. The only thing this app is good for is convincing people to just buy another remote..Finn MacleanVersion: 2.1.2414
Okay, but Awful Cursor Sensitivity and ControlMy family and I have had a fire tv stick for years. For the past few years we’ve been using this app, and its been sup par at best. In the apps, its pretty easy to use. However, in it’s most recent update it has gotten worse. Specifically the cursor on the internet app. The response time between when we’re clicking, and when it processes to the tv screen is so delayed that we can’t even click anything. It always seems to stop and disconnect our bluetooth connection from the app. The clicks are unbelievably delayed. Every single response is slow. To make things worse, the cursor moves when we’re not even touching the button. It always moves down or left for sometimes upwards of 30 seconds. Whenever we move the cursor close to the buttons we need to click on, it always stops RIGHT before it hovers over the links. It’s really annoying and makes our watching experience really tiresome. The only reason I give this app 2 stars is only because the rest of the features work pretty okay..UhhhsnailVersion: 3.0.1
Worked fine Until 2/21 updateThank lease fix this Fire TV Remote!! This app has always worked just as intended until the update about a week ago. Now, after I’ve had Fire TV on for a bit & it asks if I’m still watching but when I open the app my fire TV (usually only one device, mine) shows up as in the cloud and not on active wi-fi. I close the app out, re-open, select my device and it just shows “connecting” until it finally says “Cannot connect”. I even reset my phone, turn it off/back on, disconnect from wifi/reconnect but I’m unable to get back in my device to “continue watching because it shows in the cloud (not on wifi) while my other device shows on wifi as normal. So, it’s not an internet issue, as one device shows on network & one doesn’t and it’s not a loose Fire TV connection issue as all my fire devices are permanently attached to and behind the TV, on wall mounts without cords accessible or in the way of traffic & zip tied in place.
This is an internal remote connectivity issue with the remote & the device. Please fix this as soon as possible..MismysisVersion: 2.1.1184
Rarely works these daysThis app used to work perfectly as a remote when I had lost mine for a while, despite some annoying issues with my apps loading and it being slow to connect occasionally, but I wasn’t worried about that since I mainly just cared about it being used as a remote. Now there are a ton of issues. For example, I press the right button once and it acts like a button is stuck and it just endlessly goes scrolls until it decides to stop on its own (pressing home or other buttons does not stop it). It does that with all directions. There will also often be a lag. Tons of issues with the keyboard feature. A lot of the time the app will say it’s connected and my fire stick won’t even respond to me pressing any buttons or changing the app. Then it will disconnect and/or suddenly close out the entire app. Randomly it will work perfectly fine, but this is not the common thing for me anymore. There are no issues with my wifi, no dirty phone screen, etc., and my regular remote worked just fine before it broke. This app is just bugging left and right.BarrelRacinRebelVersion: 2.13.1
Works good when it does, doesn’t work at all most of the timeExactly what is stated in the title. This is a perfect app for people who lost their FireTV remote, but it doesn’t work more than half the time… I struggle almost 10 minutes every night to get the app to connect so I can put on my go-to-sleep shows. It works best when you are connected to the same WiFi, but no matter how many times you restart the app, turn off the TV (physically unplugging), restart your phone AND restart your router. It’s about a 15% chance the app will recognize you are on the same WiFi. If you don’t hit the WiFi, good luck repeating the previous steps until you get it to work. Or try up to 20 times until it decides to roll over and connect you. Decently made user interface for an app, made by a declining company that gives you hope this app will fix the problem of your missing remote. Opinion: I feel like they make sure this is a frustrating experience so instead of working with what you got, they force you to buy another FireTV to get a fully functioning remote..Lman1212Version: 2.10.1
This app is a NO ...This app is convenient especially for me because my remote disconnected from my firestick and completely malfunctioned. (Only reason i gave it 2 stars for the convenience) So the app came in handy for me to be able to watch my firestick (for a moment).
However it continuously discounts from my television and then won’t reconnect, so then I’m disabled from watching on my firestick again. I’m just glad I have an actual remote being delivered because this app is trash.
The accuracy of the touch of buttons and big screen in the middle to portray the up down left right is completely off. I really wouldn’t suggest the use of this app unless you desperately need to, like I had to because of my remote malfunctioning. But I CANT WAIT to get my remote in the mail because I can’t keep trying to reconnect this app to the tv, and the only solution it says is “make sure you’re signed in under the same account as your firestick tv” 🙄 I am but it still won’t reconnect. A waste.
I suggest to do some modifications update/upgrade on this application.MeKayLOVEVersion: 2.0.1112
Not a bad app, but not a great one eitherTo be honest this isn’t a bad app, the idea is great and it is very convenient and f you have lost the physical remote like me. However, the app tweaks a lot. Sometimes I have to leave my phone on the app for a period of time just to continue using the app for my fire stick but even then the app will disconnect from my tv and take a long period of time to reconnect and if I’m lucky it’ll reconnect quickly but on the other hand it’ll continue to connect then tell me it can’t or continue to say reconnecting. It is really frustrating because I can’t stop my show or change to the next, even with my fire stick being on, connected to wifi and currently playing a show the app can’t seem to find my device. I read other comments and reviews like mines just to find out everyone else has the same problem and have been having this issue for quite some time now. I hope in the future this will be fixed because it is rather irritating..Enjoy.myaVersion: 2.1.1649
Fire tv/stick is a scamNever had an issue with remote controls before fire stick/fire TV. The only issue I ever had with remotes in the past with the batteries. Whether it’s cable whether it’s the TV remote never have I had an issue first thing I got was the fire stick three months later the remote stops working. I decided to use the app. I got tired of using the app so I bought a smart TV instead Hisense it had Roku, which was fine until the TV stopped working after three months. So then I decided to purchase another smart TV Toshiba, which had fire TV funny enough six months later the fire TV remote stops working. Which is a common issue with Fire TV/fire stick users. How is it that no other streaming services has that issue with the remotes. Fire TV/fire stick are scamming people that is why I am switching to Apple TV 4K better quality and no one complains about the remote controls not working I seriously hope fire TV goes out of business or maybe they’ll be some kind of class action lawsuit don’t even know why people are using them to be quite honest if I could give them zero stars, I would. I will never use Fire TV or Firestick ever again, and I highly on recommend them. As for the app also garbage they have been trying to charge my account and I have to constantly disconnect and reconnect on the app. Now I decided to delete the app and reinstall the app because it wasn’t working at all. It wasn’t reconnecting. I can’t even reinstall the app because they constantly ask me for my debit card. I tried just providing a debit card that did not have any money on it and they refuse the message. I get literally states that I have unavailable funds. Where does it say on the app that I will be charged for the app. No where does it state that the app isn’t free in the description they are charging in order to use the app. They are scamming everyone fire stick and fire TV are scamming people and stealing your money..OculusdexterVersion: 2.3.183
Practically UnusableIn the modern age where everything is a tap or button press away, I never thought I’d be forced to use such a nonsensical, awkward, and simply inoperable tool to flounder my way through an app which I’d previously thought unintuitive enough, but the mobile remote function is about as far from convenient as it gets. Its design is painfully obscure to use, making menu navigation maddeningly impossible. Inexplicably, neither a screen interface appears on your phone nor does a cursor appear on your smart tv. It’s clumsy, offering no reprieve from its terrible mismatched jigsaw puzzle of functions that seem to argue with you as you try them out in vain, systematically destroying your patience and sanity one step at a time. It’s about the only thing advertised as ‘free’ whereupon installing it you realize the steep price was your time and effort, and suddenly looking for the microscopic, equally unlabeled remote lost in the physical world is no longer so Herculean a task.
Truly one of the quickest regrets I’ve ever experienced, this app’s utilization, borne from necessity and not desire, will surely cause me to seek therapy..ElisethebeasfVersion: 2.1.69
If it works….This app is great…. If/when it actually works. On occasion, I have no issues. Connects quickly, no lag… but it seems about 90% of the time, it will randomly disconnect, lags terribly, won’t find my fire tv even though I was just using it, the “remote finder” is more just a good idea but doesn’t work. I got the app because with little kids and forgetful husband, we lose the remote a lot. The app won’t even work on his phone, so I usually use mine. I actually ended up ordering a new remote because the app wouldn’t connect for a few days and my original remote broke. I ordered the remote that has the “remote finder” because wow! Selling point if the app can help me find my remote. Down fall…. It only worked the first day I added the remote. Since then, the screen just goes back to “ring remote” but won’t actually ring it. I’ve even tested it with the remote under my tv and me on the couch. Won’t work. Please fix the app! Because this is just useless!.HbigVersion: 2.13.1
Please read this I need friendsIt’s just doesn’t work like because just whenever I entered it it kicked me right out so that’s why I gave it a one star because it’s a piece of junk I mean it barely works honestly I’ve had a lot of problems with it in the past and it’s just not for me or you so please don’t download this app your life will be ruined forever and I meanEver so do not download this game if you do your life will be torn apart so please whatever you do choose a different app to control your fire stick TV or you might throw whatever you’re using it on I’ve done that like three times and can I tell you why because of the stupid app that’s why it’s really getting on my nerves oh that’s right it’s just destroyed my last nerve i’ve now just started deleting the app and re-download and honestly nothing is perfect i’m not giving it a five star or four star or three star or two star or one star I know it might show that I gave it one star but that means zero because it wouldn’t let puts zero stars..Love2play gamesVersion: 2.4.275
Not the WORSTThis app is useful when it needs to be. Like if the remote is across the room and I'm on my phone, it's super convenient that I don't need to stand to grab the remote when I have the same capabilities on my phone (so it's perfect for laziness) other than that, the app has connectivity issues. It takes a few tries before I can connect my phone to the firestick. I need to exit out of the app multiple times to reset it and hope it connects. Took me about 6 tries just now? Yesterday it connected instantly on the 1st try. Other days it's all over. Inconsistent. The only complaint I have other than the connectivity (which I can get over) is the fact that you can't control your TV volume. They should have a volume feature built into the app itself to allow manual control of the volume instead of using the TV's volume functionality. I used to use certain players that have volume adjustments built in so I know it's possible. Anyway, not a bad idea just executed poorly..InstaTom23Version: 2.1.322
Bad connectionI first discovered the app when a girl friend connected it to change what I was playing, I thought this could be handy! A few months after I got my fire stick the remote stopped working, I thought it was strange, changed the batteries but nothing. That’s when I really started using the app. It worked great at first but as days went on it would take a long time to find and connect to the fire stick. I tried my controller again which magically worked again. About a year later my dog chewed the controller so only the up and left button worked as well as the other so I couldn’t use it on the home screen since the down and right button didn’t work. Again same problem with the app, it can connect right away at times. Sometimes I have to try and connect 3-5 times meaning closing and opening the app. Other than getting connected the app works great! I like the keyboard feature which didn’t work for my iPhone 6s until the 11 generation update..Dmartinez811Version: 1.0.16
This app never consistently worksI try to give positive reviews before complaining but I’ve struggled with this remote for over 6 months now. The tv i have is only compatible with this one and you have to pay for others anyway. On top of that the remote it came with broke and the TV itself is horrible at connection and the picture always freaks out. But that’s neither here nor there. This remote only works in wifi but can’t ever seem to keep itself connected to wifi and even when it is it is constantly looking for new devices or reconnecting. It takes me as long as a tv show is just to get the remote on but unfortunately it is my only option at the moment and that makes me extremely sad. Not that watching TV is a necessity but when i do get the chance to relax i tend to not want to have a heart attack from the frustration of trying to get to Netflix to choose one. Absolutely rubbish on my iphone, And on the United States west coast. It absolutely refuses to work 85% of the time!.Jjohns32Version: 2.7.4
App is awesome. But, there are glaring issues that need to be addressed.Great app. I love being able to use my iPhone to type and search while surfing Netflix. The one issue I am having difficulty with is that, and this is strange, but, the r and s letters do not type out on screen. What I mean is if I type SEARCH into any field, this is what it looks like EACH because the S and R are not being in-putted on-screen. My phone works fine. It’s the app that won’t translate those letters. Fix this and I’ll change my review to a positive 5 stars.
Also, I’m taking a star off because I’m sick and tired of this fragile app not allowing me to use my phone. Doesn’t happen every time, but enough times and of course at the most inopportune moments. My batteries in the remote died. Tried using my phone to navigate the options of the app. Huh. The fire stick isn’t showing up on the available fire stick options. Guess I’ll have to unplug it yet again. Seriously, that’s the ONLY WAY TO RECONNECT. It’s not my phone either. This issue reaches across multiple devices..B5g2Version: 2.0.1112
It only works when it pleasesSometimes My Husband and I will be scrolling through movies. it will just do its own thing- then decide to stop working so then we have to watch whatever automatically starts playing for hours until it decides it wants to work again! we log out delete the app do everything we can with the TV to reset- and the app skips and doesn’t connect and causes all of our TV to act like a broken or scratched CD where it skips the whole time the app is connected. I honestly had no problems with this app up until a few months ago it started getting more frequent and now the last few weeks it has been unmanageable and we just haven’t been able to watch TV because of our remote. I would recommend adding a reset button considering the fact you can’t just delete devices unless you delete your whole account. I just wish it wasn’t so glitchy it’s unfortunate. They messed up the app and they know about the problem..FkvgkhcccdxxVersion: 2.10.1
Connection issuesWhen i first downloaded the app it worked perfectly fine. i could close the app, reopen and connect with no issues, it wouldn’t disconnect while the app was open.
however a few days after using the app is when it started messing up, and a lot.
i have a lot of connection issues now. (i’m always connected to the same network as is my fire stick.) even if i keep the app open, it still disconnects and i will have to reconnect. when i select my fire stick to reconnect it does NOT reconnect. it will say it’s “connecting” but never does. it will take me back to the screen of “connect to remote” screen. of course when i close the app and reopen it will have me reconnect, but it once again; i select my fire stick, it say “connecting” then it goes back to the “connect to remote screen”. every time i have to turn off my tv and firestick to reconnect my remote.
sometimes when i turn it off and back on, it still won’t connect..Kalysse_Version: 2.13.1
An option for desperate timesOur dog chewed up our fire stick remote twice now... both times, we were grateful we live in an age where we can control our TV via our phones. However, for some reason on my phone (iPhone 8, iOS 13), once the phone screen locks (like if it goes idle while we watch a show) it disconnects from the TV and the app seems to freeze or become unresponsive.
I’ve tried closing the app completely and restarting it, but it doesn’t connect again until I download the app from the App Store and pair it with the TV again. Meanwhile, our firestick plays continuously with no way of stopping it while we try to get the app to work!
It’s too bad this isn’t just a little better at maintaining its connection, otherwise it seems like a great option for controlling our TV, but at this point in time I would definitely only recommend this for desperate times since it is not at all reliable..NateBlairFilmVersion: 2.1.69
Only use if desperate!This App is great if your batteries on your physical remote go out or if you lose your remote. There are two main issues that I have with this App. The first one are connectivity to the actual fire stick. Sometimes the app doesn’t want to connect to the fire stick or there are issues while using the app. The second issue is the fact that the home button is right above the pause/play button and in order to get the pause/play you have to swipe up from the bottom of your device. The issue is the app automatically times out the pause and play button leaving the home button in the exact same place where you might have wanted to press pause/play. I’ve hit the home button many times thinking it was the pause/play button and it’s so frustrating to be watching a show and get completely kicked out to the home screen. Developers need to please fix that!.Happymesa91Version: 1.0.18
HorribleBtw I think they’re changing the reviews so if this suddenly has 5 stars it wasn’t me! I’m noticing many negative reviews with 5 stars? Makes no sense. Connectivity is fickle. Some days it works and some days no. When it does work and actually connects the buttons constantly stick to on and continuously scrolls through the thread I’m going through it WORSE it continuously increases the volume when I’m trying to increase the volume and won’t respond to my attempts to decrease it, it just goes all the way up to 100 and then disconnects from the tv again!!! A NIGHTMARE. The only reason I’m using this is because the remote constantly stops working. Which is a common problem I see from the reviews. I’ve only had my fire tv two years but I’m giving it up and purchased a new LG due to the crappy remote and app. What’s the point of the tv if I can’t control it? It’s 2021 and I can’t even count on a single remote or app to work. Pathetic..PolyanonymousVersion: 2.1.1649
FrustratingTo preface this review I’m basically required to use this app because the tv remote kills batteries within 2 weeks of them being brand new.
This app would be useful if it could actually find my tv.. I’ve checked and made sure that both devices are connected to the same Wifi and still no dice. When the app actually does work you don’t get all of the same functions you would from your regular remote either.. for example being able to open up your menu and quickly select a sleep timer rather than going all the way to the settings to set one up. Very tedious and disappointing especially when every other app you’re required to pay to use it and/or it has way too many pop up ads. There is literally no win in this situation and I wish I had a different tv at this point..Asian_gumbyVersion: 2.6.2
Can not control volume on tv or turn tv offWhy can you not control the volume or turn the tv off with this app? Is there a separate remote app with these functions?.DivainlawVersion: 2.4.275
Not enough of my personal data?New app version requires amazon login which is unbelievably unnecessary for a person only using the tv as a gaming screen and require an e-remote 0/10 and screw this data hungry mindset these corporations have.An angry frogVersion: 4.0.1
Update not workingIt is just me that after the update the app is not working!?.ThiagoskaoVersion: 3.0.1
Issues connecting with tvAlways an issue connecting with the tv, completely annoyed..Ruthyb876Version: 3.0.0
App doesn’t workIt’s been while this app isn’t work well, now become worst even after update. That’s stressful!.Guilherme CampanhaVersion: 3.0.0
Not user friendlyI am just getting this and ready to throw in garbage
Buttons do not work and having to waste lots of time trying to sign in.Awe schucksVersion: 2.10.1
UPDATE!!Come on Amazon. This is your app to your product and no one can use it.
I have the PAID lifetime membership to it and basically now have stolen from me as you have stranded the app completely.
You can run a cloud server base that is nationwide to run bank sites and social sites and pump gas stations but you can’t keep up on the only app that is designed to go with your tv products.
COME ON!.MlleDeniseVersion: 2.4.251
It’s good exceptNormally I like it but now it’s not recognizing my fire stick.Bellerox101Version: 2.1.731
BrutalSuch a simple concept and yet your app sucks camel dick.446633567Version: 2.10.1
Poor appThe remote for my Amazon tv broke.
You guys don’t sell remotes by themselves (officially). This app is awful. It doesn’t connect to the TV half the time and the other half it glitches..@keyshaTOVersion: 2.9.1
Mal connexionIl ne reste pas connecté au téléviseur.Lily14?Version: 4.4.0
IdiotsPlease make the channel pad smaller /s.ShdjecvVersion: 4.4.0
Loading forever!Tried to delete and download again, restart my phone. Still, the app doesn’t work! It’s still loading!.CeletequeVersion: 4.4.0
Never worksApp never finds tvs - have to get physical remote every time.Jordanft2Version: 4.4.0
Aucune vie privéeMaudite mise à jour de marde. C’est rendu qu’on doit connecter un compte Amazon juste pour être capable de continuer à utiliser l’application comme manette pour notre firestick. J’en veux pas de maudit compte Amazon sur mon téléphone, je veux juste être capable de peser sur pause à distance en paix pendant que je pars chier..MeQc-AppstoreVersion: 4.4.0
Application is not workingThe application was working fine before update, but now it’s just keeps loading.
And my network is working, even TV is connected to same wifi.
Would take down my review, once the issue is solved..Cooldude6988Version: 4.4.0
Doesn’t work after updateThis app worked great until it updated today and now it won’t connect at all. Tried all the usual fixes and nothing. About to get rid of this thing and would never recommend fire tv stick after this. What kind of update makes the software worse????.Fbsimw snjfjcVersion: 4.4.0
Still broken always will beThese useless app developers working on this app clearly lack braincells. Quit already. Need someone who actually knows what they doing to fix this app once and for all. Error 703 try again later Error 703 try again later Error 703 try again later. Morons. Idiots..JMoney_613Version: 4.4.0
The firetv app is trashThere. I said it..>HM<Version: 4.4.0
Add Screen off feature in fire OSPlease add a screen off feature as Roku TV. I love listening to music while screen is off..PawanDhillonVersion: 4.3.0
Logging in issueThis app used to work well, but recently every time I open it I have to log in, and it’s really annoying..Ar.ianVersion: 4.3.0
Have to sign in every time I open appApp does not stay logged in, every time I open it I have to re login. I’m assuming there was some kind of update ?.Going downhill.Version: 4.3.0
Needs fixingApp logs me out every time I close and open the app again.TeresaRoss12Version: 4.3.0
GDisconnects very delayed.Ggh the best way isVersion: 4.3.0
Just doesn't workThis is a very sketchy app on iPhone. The remote just doesn't work at all..NancytennisVersion: 4.3.0
Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 4.4.0
AMZN Mobile LLC
