Google Cardboard Customer Service

Google Cardboard Positive Reviews

If you have an older version of app, DON’T UPDATE IT!Restart your phone until it works. Sure, they fixed the spinning, but removed all the content that was there before. Why did google abandon VR when it is taking off everywhere else? Even the iPhone SE2020 is more powerful than oculus quest. This app could have really gone places. Too bad it is just another casualty of google..Trainboy1EJRVersion: 3.3

Amazing app back in the dayI have an iPod touch 5th gen and it has one of the best versions of the app honestly. The demos with the birds, flowers, and such were breathtaking. I used to lay in my bed and look up at the northern lights until I fell asleep but ever since I upgraded and put my iPod in a drawer I haven’t been able to do those demos or see the beautiful low poly landscapes. If you guys ever do an update again please bring them back, if not please export the assets used in all the demos and have them available for download as FBX files so we can create our own versions of this app for more platforms such as PCVR and Oculus..Chromium protogenVersion: 3.2

Used to love itI used to love looking at the beautiful poly landscapes and staring at the breathtaking northern lights. But ever since the update, it’s there is no demos and I can’t do that anymore. Pls bring back the demos for old times sake..Sb fan101Version: 3.3.1

Great but how do you download games on itLike it and I’m gonna get my VR cardboard tomorrow so but when I tried the demo, how do you download games usually I use a old iPhone and I don’t know how good the VR cardboard would be but I think I’ll like it so then I got this app but then for some reason why don’t it have games? please fix this, Google (from Liam).Jc_limsVersion: 3.3.1

Would recommend!I had a lot of fun using this app, and found when you look up, and click, you go to space. This reminds me of Star Trek..EpicGamer6544Version: 3.3.1

Need more demosSo In the pictures of the app there are a lot of demos but I only got one demo. Now I know you updated this 4 months ago but please bring back the demos that were on here before you updated this.Darren726tVersion: 3.2

Better VisualAt first I thought you guys were discontinuing Cardboard, but it finally got an update to keep it alive. That’s awesome! Just… don’t screw up next time..ThanhNoLegendVersion: 3.2

A question before downloadingDoes it work if you are using some other vr headset?.TheElonFanVersion: 3.2

Working on iOS 14.3Doesn’t shake uncontrollably anymore. Latest 2022 update fixed the bug..Cokebottle9Version: 3.2

Get new apps button doesn’t take us anywhere.The “Get New Apps” button is broken. Please Fix!.Frankga123Version: 3.2

The best app!!!!I have an iPhone 10 and it feels so real that I thought I was playing the oculus!! It’s the best!!!!.Im not telling you who I am!Version: 3.2

CrashingA few months ago I used this app on my dad’s phone and decided once I upgraded my phone I’d use this too because at the time I couldn’t use it on my phone because it wasn’t compatible. Now I have the iPhone XR but every time I try to start the demo it just crashes and I can’t do anything! I’ve tried deleting the app and redownloading it and I’ve restarted my phone but to no luck will it work. I gave it 3 stars because when I saw the VR experience it was amazing but obviously the flaw here is that I can no longer see the VR at all. If I could actually get on the app and use it then this app would get a 5 star rating because in all honesty this app is very amazing in the way it’s animated and the experience is very amazing. But until I can actually get into the app I’ll have to give it 3 stars.Cra cra for flappyVersion: 1.2

App was fun.The app is fun, if you have a Google Cardboard compatible headset, it’s kind of essential to have..Nickname56790Version: 3.3

SchoolWe used this at school!.11dfish11Version: 3.3.1

NicePlease add free games that you can download off the app.KimMBlkVersion: 3.3.1

CoolCool but I wished it had more places.HbrnrbVersion: 3.2

If you don't think it's amazing, you're an idiot.This is amazing! Blew my mind! Especially when you use the google cardboard goggles, that are available online! If you put them together properly and use them properly you should be blown away by what they've achieved using only cardboard a magnet and an iPhone. There are other apps for the Google cardboard goggles also. Some are amazing, and some are so-so, but regardless you are experiencing virtual reality, and given how early we are in virtual reality technology, this is a very nice taste of what is to come in the future. I love it so much! I've spent hours at a time, roaming around the different cities across the world! If you can't afford to go there this is a great substitute! Also... IT'S FREE!!!!.SquidsmackerVersion: 1.0.3

Needs more!When I say it needs more I mean it needs more fixes, more demos, and more choices. I would like to mention the biggest problem. I have my headset set up. It knows what I’m using but I’ve spent up to ten minutes at the “Place your phone into your viewer” and “rotate to navigate back screens”. Also I found the demos hard to use. When I got to them of course. However, I like the graphics on the realistic and the kind of “crystalline and 3D figure” style. But I think the flying one is amazing when I can do it. Although I get 15 seconds and that’s it. I which it was longer because I have to spend 20 minutes trying to get into the demo only to go flying for 20 seconds. Left a bad taste in my mouth to the point where I’ve debated to keep it or not..SuperCullen004Version: 1.2

Excellent!I use this app with an iPhone 6, for anybody wondering and the app works fine. All of the 1 star reviews are all very ignorant reviews, such as somebody trying to use glasses with this? Also, people are saying they can't get past the home screen, but they don't know how to use the app. I use some of the recommendations and they're ok, I guess, but the Arctic Journey section is amazing! Although the graphics aren't awesome and my v1 viewer has a pretty low FOV, I love using their simple, yet addictive simulations. Although, with a few apps the button doesn't work to move, but that may just be the ad placement. As a whole, this product/app would be 4.85/5 stars. Phenomenal!.JsnxusjoOsVersion: 1.2

Great app but...Great app! Has a list of virtual reality apps. I would give it five stars but there is only one big problem for me. The button at the top of a google cardboard virtual reality headset. That would be so easy to press except for the fact that I don't have a google cardboard headset. I have a different brand of virtual reality. It's hard for me to select stuff in the apps because I have to take off the headset and take my phone out, to just select something. Please figure out another way to select an option, or else my review must stay the same for now :( Other then that, great app!.Adrianna :DVersion: 1.2

Amazing peak at a VR futureGoogle cardboard paired with any inexpensive VR cardboard device creates an immersive experience unlike any other app you've downloaded. I bought the 360fly cardboard VR headset at bestbuy and it worked wonderfully with this product. I scared my siblings with the sisters app, and did a virtual street view tour of my childhood home. The possibilities are endless. I can't wait to see what future apps take advantage of cardboard. The best part is, the button featured on my VR headset works flawlessly, it seems unlikely that it would be compatible since its apple but everything works as advertised. Playing on iPhone 6s Plus..DJPlayboiVersion: 1.2

Cool but overcomplicatedThe whole requiring magnets and the proper sensor in the device really overcomplicates things. Would it not be simpler smarter and easier to have some voice activation using a wireless headset or built in mic which every device has (just say click to click) or simply be able to click a button on the wireless headset. Or even use that opening in the lid that exposes the camera where u could SIMPLY just wave your finger across the camera and it register as a click. All these things are way more universal to all devices. All These suggestions are software based and would even reduce the cost to make them..FreakyFirestorm(PS3)Version: 1.0.3

Feature Request: Support for Volume Controls as an InputFirst of all, I love Google Cardboard. It performs fairly well on my iPhone 6s, but while using a Cardboard compatible headset, I of course cannot touch the screen; the only way I can interact is by passing a magnet over the front of the headset. All that being said, one thing I would like to see in the future, is support for external volume controls (e.g. inline volume controls for headphones). This would allow us users to more easily and conveniently interact with Cardboard via things like Bluetooth selfie buttons, among other accessories. Other than that, keep up the good work. 👍.Yoders.6Version: 1.2

What an awesome step to in-home VRThis app is a small, 4 feature (so far in this version) VR experience. These features are: - a stationary mode with different scenes you can look around in - a viewer of model artifacts that rotate according to your movements - a Google maps street view just below the Eiffel Tower similar to the first feature but you can maneuver a la street view - a kaleidoscope effect that can be started and stopped to make different designs (personal favorite) The kaleidoscope was definitely the most interesting feature. This is due to it being dynamic, interactive, and one of the most immersive. I couldn't help but smile the first time I tried this. This app is a good deal of fun and a step in a good direction. VR is the future and it's awesome to see it happening right now. I am very impressed by the renderings and abilities of this app that was made for an iPhone, I can't wait to see what hardware made specifically for VR will be like..PhilthebucketVersion: 1.0.5

This is amazing!I got the Google cardboard because I'm a customer at Verizon, and they are giving them to customers for free! When I first tried it on it was amazing because I have never done it before. After a while though it gets kind of boring, which is why I brought it to school. Letting other people who have never done it try it out is hilarious! Watching their reactions is hilarious😂 because they look like crazy people. The reason I gave it a four is because of limited places to see and everyone including myself thinks the graphics are pretty blurry. Overall it's great..Nosy Rosie 123Version: 1.0.5

Seems like a miracleI've been using the cardboard app with the Noon headset. I wish there was a way to navigate the menu with out the magnet button but with just s sight curser like the noon app. None the less, this is not a hoax but I believe this app is curing me of my stereoblindness!!! Seriously! I've been stereoblind since birth and inside of the kaleidoscopic function I believe I am seeing in full 3d! I understand the parallax effects that are going on but I really do believe I am seeing in 3d. More highly stereoscopic, responsive content would be greatly appreciated!.Shawn AmesVersion: 1.0.3

Can’t get into the appI found my google cardboard be from a couple years ago and of course my first instinct was to get the app and try it out. however i am only able to get to a screen that says demo and i push the demo button and it crashes. i’ve been doing this on my iphone xr for 10 minutes. it has done kind of the same thing on my ipod. i push the button and it lasts a little while sometimes if i get lucky. but then it CRASHES. google, get your stuff together!.BoopboptopVersion: 1.2

Love this!I love this app! It works great with a Utopia 360° and of course the google cardboard because this app was made for that! Can’t wait till these demos become finished and then fully released! That will be something to look forward to!! The graphics are amazing on this app and everything works! The only thing I wished is that on the Arctic VR Demo is that while flying you could do it as long as you want and whatever you look you’ll go with the other Arctic Terns. But I still love this app!.ZotialVersion: 1.2

The should use the headphone media button for clicks!This app is great and all. The problem is that all the older google cardboard headsets don't have a working switch for the iPhone. So to press a button input I have to use my finger inside the headset which totally ruins the experience. A great way would be if google could just register presses on the headphone remote (the middle button that usually starts/stops playing music) so that you could use this as the switch. Come on Google! Do it!.Bilbo9000Version: 1.0.2

Great App!!!This is a great app for an introduction to VR. It’s tons of fun to mess around with. It doesn’t have the best quality picture but it’s not meant to be the HTC Vive or Oculus Rift. It doesn’t have a ton of content but the app is free. There are other apps you can get that are compatible with the Google Cardboard. Most of the other reviews are people complaining about how their off brand VR headsets don’t have a button to work the app and that is their fault for not buying the actual headset meant to go with the app..Devy LizVersion: 1.2

Just for practiceThis game is for practice but I really suggest the creator updates thsi game to have more photos.Bad game riterVersion: 3.3.1

Why iOSI think on iOS you don’t have as many features on Google cardboard.Loggan.RrVersion: 3.2

The bestO ya.Antrixmatrixx friendVersion: 3.3.1

Please fix yet one more timeApp has worked wonderfully with few exceptions. Latest version not allowing navigation in tours. No arrows show to change location..TBabijVersion: 1.2

My review of Google CardboardThe whole thing screw up..Bea🦋Version: 1.2

Absolutely stunningFor cardboard, this is one of the single greatest things I've ever experienced in my entire life, it's breathtaking.PootlovatoVersion: 1.2

🦄It’s okay but I would add more stuff and yeah it’s good.Harry potter fan🥰Version: 1.2

Cardboard safari/Chrome/browserI like to play videos that are using browser player. Like kisscartoon.me . Thx in advance.BradenVVersion: 1.2

AmazingThis is the only good VR app on iPhone. Just the 20 second flying demo is was amazing. There should be a longer Version..CyberCanadianVersion: 1.2

You can fix spinningBy restarting the phone.Medd1983Version: 1.2

Not supported on iOS 14Works fine on iOS 13, however it is broken on iOS 14 and can’t be used.Aydan B.Version: 1.2

Support discontinuedAfter some research, I found out that support for devices later than iPhone 6 has been discontinued. So don’t hope for any change soon if you have an iPhone 12. When I had an iPhone 5, it was the best anyway..Techy-kunVersion: 1.2

How??I got in no glitches,great quality but the first step on the demo, I can’t do! I don’t know how to do it! Can someone explain please.Daisydoggie8Version: 1.2

ClassThis is single handily one of the best things i have used in my life... out of cardboard ! It works for Iphone Xr and up. Great app/device.Factzboy _07Version: 1.2

Fix the app!When I launch cardboard demos, it just crashes. I’m on the iPhone XR.XXBenTheBotXxVersion: 1.2

Good, but limitedA fun game but has limited options.Dude 47$Version: 1.2

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Google Cardboard Negative Reviews

It doesn’t work on newer iPhones.This used to be my favorite app. When I upgraded to the 10 it stopped working. It’s just a shaken mess of images. None of them are viewable anymore. That being said, if it ever gets fixed it will become my favorite app again. You feel like you’re really inside the picture. Please, someone fix this. I have pictures of people in my life that are no longer with me. I want to be in the room with them again..MadMadMikeyVersion: 3.2

Impossible to useThis doesn’t work at all the only thing you can do is look at the demo you can’t view anything other than the stupid 4-5 areas they already have on the app. I was told to get this by my professor for class but it doesn’t even work so I can view cities in different parts of the world smh.CidesmVersion: 3.3.1

Horrible app.This app is horrible! They removed all the good stuff and now you can only look at pictures of museums. I used to LOVE this and use it with my cousin all the time, but they removed practically everything and now you have to use other apps for the google cardboard headset. I would rate this 0 stars if I could..Great app! 😸Version: 3.3.1

How do use the appOnce’s I got the evo be headset it made me go on demos and I was stuck there so many times and also they only have one controller like bro why one when you need two and that controller does not work and yes I did batteries but it still doesn’t work wast of time for me man.JdjsjhwbsvehsbxVersion: 3.3.1

Don’t waste your timeOn any VR game I play by Cardboard, the screen keeps on shaking and spinning. There isn’t anything I can do about it. Why can’t they fix this!? Anyways, please just do something else and DO NOT download anything by Cardboard. Trust me, it’s not worth your time.Epic-TVersion: 3.2

No programsIt seems there are no programs to do here. There are just 4-5 VR pictures and that is it. There were a lot of programs before. I hope they improve this.DDFrederickVersion: 3.2

Really confusedSo, I was getting kinda mad that the buttons weren’t working. Pretty confused as to why it’s not working. I don’t think it works on newer iPhones. Mine phone is an XR and it’s not really cooperating..Miss fnaf fanVersion: 3.2

The cardboard camera app is unavailableWe got the whole set up to find that you need an app to get the photos you need and that app is unavailable in most country’s.Crypto80Version: 3.2

Don’t buyThe game was fine at first, it was really fun and my family loved it! Later on, they removed EVERYTHING BUT THE TUTORIAL!!!! Do not install, find something better. Thanks for the worthless installation Google “cardboard vr”.Trader YTVersion: 3.2

Doesn’t work on iPadI don’t have a phone and I’m stuck with this, Google, if you are reading this, PLEASE make a google cardboard viewer for iPad thank you..Cade the dirt eaterVersion: 3.2

BoringYou cannot really move or anything just look around and that’s it.Awsomedude😎👾🤑Version: 3.3.1

This game is HORRIBLEIt just keeps spinning on newer iPhone versions and you can’t do anything with it. DO NOT GET.ALways.emily_f0rEver!Version: 3.3.1

WASTE OF TIME!!!Don’t fall for it! It’s only 4 pictures and there not even interesting!!!.DhdfghdfhVersion: 3.2

So upsetI updated without knowing google was going to REMOVE ALL THE COOL CONTENT. Now it’s a mini slideshow. I hate you google..SneefleVersion: 3.3

IPhone bug ?Doesn’t work on my IPhone? Thanks.Qwiker5324Version: 3.2

Doesn’t workIt keeps taking me to demos.DAEMONOBTRUNCOVersion: 3.3.1

Absolute garbageIt is nothing but demos and tutorials..Lola202220Version: 3.3.1

UhhhHow do you move?????.BossNoodlesVersion: 3.3

C kind of kindNo games😭😭😭😭😭😭😭😭😭.C xe be e C evens fry e C behVersion: 3.3.1

Screen shaking!??I recently bought a VR mobile headset that came with the controller I have an iPhone 8 and when I tried using this app when I try playing any demo my screen begins to shake uncontrollably like I’m not doing anything I have my phone still and everything is just shaking I saw the reviews and this works with iPhone sixes only?? Or what I really need help with this I don’t know if it’s just me and my iPhone 8 but please if there’s a solution let me know and yes I restarted my phone and deleted it and reinstalled it over and over and every time I try to play a demo it just leaves my screen shaking.RahglgkfkcVersion: 1.2

Can’t play…I cannot play for some reason, it doesn’t let me. You can only see 4 photos that’s it..Lia :>Version: 3.3.1

Useless appThis app does not allows me to play the 4 games that has there, not cool..Dutch Girl 64Version: 3.3.1

No contentIt only has 4 photos that you can view thats it.ArshnagraVersion: 3.3.1

It was okSooo it was a great experience but unfortunately it didn’t work as well as i thought ut would, then again i learnt a lot so sort of it was ok.Xxnot_tonightxXVersion: 3.3.1

AWFULIt worked the first time for me but then it didn’t give the option on YouTube to change it into virtual reality dont reccomend this app until they fix this..🧸𝔼𝕞𝕦𝕜𝕠🎀Version: 3.3.1

Don’t waste your time - uselessOnly has a ‘demo’ which is just a low poly beach. The only other thing this app does is let’s you ‘explore’ just 4 pictures, that’s it. Explore is also a stretch, as you just stand there and look around one room in 4 different places. You get more action from an empty cup of water than this app..Mclu103Version: 3.2

OofDoesn’t work on iPhone 10.Chapstick5567Version: 1.2

Does not workIt’s been months and it’s not been fixed. Shame on development team..Ranjit malhotraVersion: 1.2

Will not workIt will spin around manically and it’s just horribly made so fix this plz.Oog wayVersion: 1.2

Spins uncontrollably in iOS 14This app doesn’t work with iOS 14 and the VR experience spins uncontrollably. Please fix.CtfooahqldVersion: 1.2

Didn’t work for iPhone 7Don’t know why but never does anything on iPhone 7 up. 🤬.BbbbdbssdbdhfjfjVersion: 1.2

Keeps crashingWhen ever I try to load the demos, the app crashes. I have restarted my phone, updated it and even redownloaded the app, not sure what to do.Camerz787Version: 1.2

Shame on devsThe screen spins forever and has been like this for while quit being so lazy and fix it.KnucffxgfchbnjVersion: 1.2

MehKinda hoping it would not spin😒.Gameplay 2468Version: 1.2

SPINS UNCONTROLLABLYI tried downloading this app on my iPhone SE and when I entered the app the screen would spin like it was on recreational drugs. I tried downloading it on my brothers iPhone 10 and had the same problem. PLEASE FIX THIS👿🤬👎.D AND THE DUMPSTERVersion: 1.2

Spins ….that’s it ….Good job google…yet more quality products! Lol 🤦‍♂️….spins wildly and that’s it!.8-}Version: 1.2

Spinning issue..Please fix..it still doesn’t work properly with IOS15….JunhatesiosVersion: 1.2

I know why it’s spins out like a Tasmanian devilGoogle cardboard discontinued support with IPhone 6 and latest devices so everything in their systems is just all over the place . So even with an iPhone 12, don’t expect a fix for the spinning unless u got an iPhone 5 laying somewhere.Need live storyVersion: 1.2

Pls fixAll it does is spin. Gonna make me have a seizure.FeefdoggVersion: 1.2

HorribleIt just spins around. And does nothing. Even the other apps.AsedvhhjvVersion: 1.2

ViewerDoes not work with britannica encyclopedia app. On iPhone 8 which says was tested and approved on the box.Jacar759Version: 1.2

Completely broken and uselessAnother piece of Google abandonware..OverpricedqVersion: 1.2

Doesn’t work anymoreIt just spazzes out and spins uncontrollably when you open it Running on iOS 14.4.Battle birdVersion: 1.2

Unusable, PLEASE fix itDoes not work at all in iOS 14 and I would not be surprised at all if attempting to use while it goes absolutely crazy could cause seizures for some people. Frustrating because I know that this app is capable of great things..Cristiano57Version: 1.2

SpiningCardboard app/game dose not stop spining for me ....SubMan75Version: 1.2

Does not work!!This does not work on an iPhone 8 or 11! The image is out of control. How do I return this thing?.Sil_biVersion: 1.2

Please update...Does not support iOS 14..This is not my birdVersion: 1.2

Image spins uncontrollablyApp was great before. It does not work anymore..Renaud83Version: 1.2

App does not workImage constantly flies all over the place, no way to reset, no options to enter helmets without QR code.JaycduVersion: 1.2

No Longer Supported For iOSThis app no longer works for iOS 14. Google stopped supporting it and a lot of quality developers are left out in the cold..NatedrescherVersion: 1.2

Not goodWhenever i open the app it bugs out and looks everywhere, i don't know how to explain it..VRguy2004Version: 1.2

Not workingNo support.BgbgcaVersion: 1.2

My ce doesn’t have a click thing on topIt’s terrible.Fat bithVersion: 1.2

Does not work anymore!The Google app does not work anymore! It just shows a demo and link to other Google apps!.PirouziPeivandVersion: 1.2

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