Google Cardboard Customer Service

Google Cardboard Positive Reviews

If you have an older version of app, DON’T UPDATE IT!Restart your phone until it works. Sure, they fixed the spinning, but removed all the content that was there before. Why did google abandon VR when it is taking off everywhere else? Even the iPhone SE2020 is more powerful than oculus quest. This app could have really gone places. Too bad it is just another casualty of google..Trainboy1EJRVersion: 3.3

Amazing app back in the dayI have an iPod touch 5th gen and it has one of the best versions of the app honestly. The demos with the birds, flowers, and such were breathtaking. I used to lay in my bed and look up at the northern lights until I fell asleep but ever since I upgraded and put my iPod in a drawer I haven’t been able to do those demos or see the beautiful low poly landscapes. If you guys ever do an update again please bring them back, if not please export the assets used in all the demos and have them available for download as FBX files so we can create our own versions of this app for more platforms such as PCVR and Oculus..Chromium protogenVersion: 3.2

Love itI love this game so much! It’s so cool i would recommend I have no glitches or anything but I didn’t see the reviews before I downloaded it there is such bad reviews and I was surprised since a good app, I have no problems or anything completely fine but I would give it 5 stars but you can’t like walk and actually move forward and stuff now hopefully it’s added in the future. Like on the dinosaur bone area I want to read the things on the signs now this is just something I’m now upset or anything just hope it might happen..I prefer not to show nick nmVersion: 3.4

I dont have a iphone.Its good but every time i open the app i have to turn my ipad around for it to work if i had a phone i would recommend it.No iPad 1!Version: 3.4

Great but how do you download games on itLike it and I’m gonna get my VR cardboard tomorrow so but when I tried the demo, how do you download games usually I use a old iPhone and I don’t know how good the VR cardboard would be but I think I’ll like it so then I got this app but then for some reason why don’t it have games? please fix this, Google (from Liam).Jc_limsVersion: 3.3.1

Would recommend!I had a lot of fun using this app, and found when you look up, and click, you go to space. This reminds me of Star Trek..EpicGamer6544Version: 3.3.1

Need more demosSo In the pictures of the app there are a lot of demos but I only got one demo. Now I know you updated this 4 months ago but please bring back the demos that were on here before you updated this.Darren726tVersion: 3.2

Better VisualAt first I thought you guys were discontinuing Cardboard, but it finally got an update to keep it alive. That’s awesome! Just… don’t screw up next time..ThanhNoLegendVersion: 3.2

A question before downloadingDoes it work if you are using some other vr headset?.TheElonFanVersion: 3.2

Working on iOS 14.3Doesn’t shake uncontrollably anymore. Latest 2022 update fixed the bug..Cokebottle9Version: 3.2

Google carbordSo you set up the game and you play I like this game because it let’s you play so much games.Life guard on dutyVersion: 3.3.1

Used to love itI used to love looking at the beautiful poly landscapes and staring at the breathtaking northern lights. But ever since the update, it’s there is no demos and I can’t do that anymore. Pls bring back the demos for old times sake..Sb fan101Version: 3.3.1

GoodI hate how you guys have to make us take our phone out to press the buttons it is so annoying..Ben KerwinVersion: 3.4

The best app!!!!I have an iPhone 10 and it feels so real that I thought I was playing the oculus!! It’s the best!!!!.Im not telling you who I am!Version: 3.2

Get new apps button doesn’t take us anywhere.The “Get New Apps” button is broken. Please Fix!.Frankga123Version: 3.2

CrashingA few months ago I used this app on my dad’s phone and decided once I upgraded my phone I’d use this too because at the time I couldn’t use it on my phone because it wasn’t compatible. Now I have the iPhone XR but every time I try to start the demo it just crashes and I can’t do anything! I’ve tried deleting the app and redownloading it and I’ve restarted my phone but to no luck will it work. I gave it 3 stars because when I saw the VR experience it was amazing but obviously the flaw here is that I can no longer see the VR at all. If I could actually get on the app and use it then this app would get a 5 star rating because in all honesty this app is very amazing in the way it’s animated and the experience is very amazing. But until I can actually get into the app I’ll have to give it 3 stars.Cra cra for flappyVersion: 1.2

App was fun.The app is fun, if you have a Google Cardboard compatible headset, it’s kind of essential to have..Nickname56790Version: 3.3

SchoolWe used this at school!.11dfish11Version: 3.3.1

NicePlease add free games that you can download off the app.KimMBlkVersion: 3.3.1

CoolCool but I wished it had more places.HbrnrbVersion: 3.2

If you don't think it's amazing, you're an idiot.This is amazing! Blew my mind! Especially when you use the google cardboard goggles, that are available online! If you put them together properly and use them properly you should be blown away by what they've achieved using only cardboard a magnet and an iPhone. There are other apps for the Google cardboard goggles also. Some are amazing, and some are so-so, but regardless you are experiencing virtual reality, and given how early we are in virtual reality technology, this is a very nice taste of what is to come in the future. I love it so much! I've spent hours at a time, roaming around the different cities across the world! If you can't afford to go there this is a great substitute! Also... IT'S FREE!!!!.SquidsmackerVersion: 1.0.3

Needs more!When I say it needs more I mean it needs more fixes, more demos, and more choices. I would like to mention the biggest problem. I have my headset set up. It knows what I’m using but I’ve spent up to ten minutes at the “Place your phone into your viewer” and “rotate to navigate back screens”. Also I found the demos hard to use. When I got to them of course. However, I like the graphics on the realistic and the kind of “crystalline and 3D figure” style. But I think the flying one is amazing when I can do it. Although I get 15 seconds and that’s it. I which it was longer because I have to spend 20 minutes trying to get into the demo only to go flying for 20 seconds. Left a bad taste in my mouth to the point where I’ve debated to keep it or not..SuperCullen004Version: 1.2

Excellent!I use this app with an iPhone 6, for anybody wondering and the app works fine. All of the 1 star reviews are all very ignorant reviews, such as somebody trying to use glasses with this? Also, people are saying they can't get past the home screen, but they don't know how to use the app. I use some of the recommendations and they're ok, I guess, but the Arctic Journey section is amazing! Although the graphics aren't awesome and my v1 viewer has a pretty low FOV, I love using their simple, yet addictive simulations. Although, with a few apps the button doesn't work to move, but that may just be the ad placement. As a whole, this product/app would be 4.85/5 stars. Phenomenal!.JsnxusjoOsVersion: 1.2

Amazing peak at a VR futureGoogle cardboard paired with any inexpensive VR cardboard device creates an immersive experience unlike any other app you've downloaded. I bought the 360fly cardboard VR headset at bestbuy and it worked wonderfully with this product. I scared my siblings with the sisters app, and did a virtual street view tour of my childhood home. The possibilities are endless. I can't wait to see what future apps take advantage of cardboard. The best part is, the button featured on my VR headset works flawlessly, it seems unlikely that it would be compatible since its apple but everything works as advertised. Playing on iPhone 6s Plus..DJPlayboiVersion: 1.2

ConfusedThe menu I have only has two buttons,not the big menus in the pictures.Supercheeto888Version: 3.4

Just for practiceThis game is for practice but I really suggest the creator updates thsi game to have more photos.Bad game riterVersion: 3.3.1

The people on this app are stupidThe reason why you can’t download apps is because YOU DOWNLOAD THEM FROM THE APP STORE NOT THE APP.Nigel8bitVersion: 3.4

Why iOSI think on iOS you don’t have as many features on Google cardboard.Loggan.RrVersion: 3.2

The bestO ya.Antrixmatrixx friendVersion: 3.3.1

Please fix yet one more timeApp has worked wonderfully with few exceptions. Latest version not allowing navigation in tours. No arrows show to change location..TBabijVersion: 1.2

My review of Google CardboardThe whole thing screw up..Bea🦋Version: 1.2

Absolutely stunningFor cardboard, this is one of the single greatest things I've ever experienced in my entire life, it's breathtaking.PootlovatoVersion: 1.2

🦄It’s okay but I would add more stuff and yeah it’s good.Harry potter fan🥰Version: 1.2

Cardboard safari/Chrome/browserI like to play videos that are using browser player. Like kisscartoon.me . Thx in advance.BradenVVersion: 1.2

AmazingThis is the only good VR app on iPhone. Just the 20 second flying demo is was amazing. There should be a longer Version..CyberCanadianVersion: 1.2

You can fix spinningBy restarting the phone.Medd1983Version: 1.2

Not supported on iOS 14Works fine on iOS 13, however it is broken on iOS 14 and can’t be used.Aydan B.Version: 1.2

Support discontinuedAfter some research, I found out that support for devices later than iPhone 6 has been discontinued. So don’t hope for any change soon if you have an iPhone 12. When I had an iPhone 5, it was the best anyway..Techy-kunVersion: 1.2

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 3.4

Google Cardboard Negative Reviews

It doesn’t work on newer iPhones.This used to be my favorite app. When I upgraded to the 10 it stopped working. It’s just a shaken mess of images. None of them are viewable anymore. That being said, if it ever gets fixed it will become my favorite app again. You feel like you’re really inside the picture. Please, someone fix this. I have pictures of people in my life that are no longer with me. I want to be in the room with them again..MadMadMikeyVersion: 3.2

Impossible to useThis doesn’t work at all the only thing you can do is look at the demo you can’t view anything other than the stupid 4-5 areas they already have on the app. I was told to get this by my professor for class but it doesn’t even work so I can view cities in different parts of the world smh.CidesmVersion: 3.3.1

Horrible app.This app is horrible! They removed all the good stuff and now you can only look at pictures of museums. I used to LOVE this and use it with my cousin all the time, but they removed practically everything and now you have to use other apps for the google cardboard headset. I would rate this 0 stars if I could..Great app! 😸Version: 3.3.1

It was better when I was youngerIt’s not good, when I was younger, I remember there being things like colidiscope and adventure and one where you could plant little flowers around but now it’s just boring and nothing to do.Still tryna beat after alternaVersion: 3.4

How do use the appOnce’s I got the evo be headset it made me go on demos and I was stuck there so many times and also they only have one controller like bro why one when you need two and that controller does not work and yes I did batteries but it still doesn’t work wast of time for me man.JdjsjhwbsvehsbxVersion: 3.3.1

I can’t get past the tutorialI just download this game and the only thing that has is tutorial and explore I’ve been stuck on this for a long time.Gagafreak!Version: 3.4

Don’t waste your timeOn any VR game I play by Cardboard, the screen keeps on shaking and spinning. There isn’t anything I can do about it. Why can’t they fix this!? Anyways, please just do something else and DO NOT download anything by Cardboard. Trust me, it’s not worth your time.Epic-TVersion: 3.2

No programsIt seems there are no programs to do here. There are just 4-5 VR pictures and that is it. There were a lot of programs before. I hope they improve this.DDFrederickVersion: 3.2

Really confusedSo, I was getting kinda mad that the buttons weren’t working. Pretty confused as to why it’s not working. I don’t think it works on newer iPhones. Mine phone is an XR and it’s not really cooperating..Miss fnaf fanVersion: 3.2

I can’t get apps for google cardboardIt won’t let me get the apps from the library because it says I’m in the version 3.4.0 and I think it needs a huge fix and I mean a big one.Dear duneVersion: 3.4

The cardboard camera app is unavailableWe got the whole set up to find that you need an app to get the photos you need and that app is unavailable in most country’s.Crypto80Version: 3.2

Don’t buyThe game was fine at first, it was really fun and my family loved it! Later on, they removed EVERYTHING BUT THE TUTORIAL!!!! Do not install, find something better. Thanks for the worthless installation Google “cardboard vr”.Trader YTVersion: 3.2

Used to be great!This app used to show beautiful geometric landscapes of the coast and the hills. They took out all of it. It's all gone. Google can't even finish an idea before moving onto the next gimmick..Scotty_DVersion: 3.3.1

Big failureThis app does not even work with the books. It is useless left my kids very disappointed..Ron TorresVersion: 3.4

Doesn’t work on iPadI don’t have a phone and I’m stuck with this, Google, if you are reading this, PLEASE make a google cardboard viewer for iPad thank you..Cade the dirt eaterVersion: 3.2

BoringYou cannot really move or anything just look around and that’s it.Awsomedude😎👾🤑Version: 3.3.1

This game is HORRIBLEIt just keeps spinning on newer iPhone versions and you can’t do anything with it. DO NOT GET.ALways.emily_f0rEver!Version: 3.3.1

GamesI do t even know how to get games and it won’t even let me.LizingeVersion: 3.4

WASTE OF TIME!!!Don’t fall for it! It’s only 4 pictures and there not even interesting!!!.DhdfghdfhVersion: 3.2

So upsetI updated without knowing google was going to REMOVE ALL THE COOL CONTENT. Now it’s a mini slideshow. I hate you google..SneefleVersion: 3.3

IPhone bug ?Doesn’t work on my IPhone? Thanks.Qwiker5324Version: 3.2

Doesn’t workIt keeps taking me to demos.DAEMONOBTRUNCOVersion: 3.3.1

ReviewI could’t find a game.123;shoVersion: 3.4

Absolute garbageIt is nothing but demos and tutorials..Lola202220Version: 3.3.1

UhhhHow do you move?????.BossNoodlesVersion: 3.3

C kind of kindNo games😭😭😭😭😭😭😭😭😭.C xe be e C evens fry e C behVersion: 3.3.1

GarbageThe game is garbage it says you can Download apps but never shows you how to download it.Bulb1mVersion: 3.4

No featuresThere is like 5 different photos and they don’t even move it is so bad. There’s like nothing you can do on it and is by far the worst VR app ever!.Cooperl 2023Version: 3.4

Fun at first…So you start off with all new adventures, it’s cool but then you just restart after, what? five photos? It’s awful. The button hardly works, the settings are awful, and if you get the better version it just makes you pay. I DO NOT recommend..Sleep is possibleVersion: 3.4

UselessI don’t get what the apps for and all it does is show you pictures and it tells me I can download apps on it but idk know what that means.22234roboxplayerVersion: 3.4

Can’t play…I cannot play for some reason, it doesn’t let me. You can only see 4 photos that’s it..Lia :>Version: 3.3.1

Useless appThis app does not allows me to play the 4 games that has there, not cool..Dutch Girl 64Version: 3.3.1

No contentIt only has 4 photos that you can view thats it.ArshnagraVersion: 3.3.1

It was okSooo it was a great experience but unfortunately it didn’t work as well as i thought ut would, then again i learnt a lot so sort of it was ok.Xxnot_tonightxXVersion: 3.3.1

AWFULIt worked the first time for me but then it didn’t give the option on YouTube to change it into virtual reality dont reccomend this app until they fix this..🧸𝔼𝕞𝕦𝕜𝕠🎀Version: 3.3.1

Don’t waste your time - uselessOnly has a ‘demo’ which is just a low poly beach. The only other thing this app does is let’s you ‘explore’ just 4 pictures, that’s it. Explore is also a stretch, as you just stand there and look around one room in 4 different places. You get more action from an empty cup of water than this app..Mclu103Version: 3.2

OofDoesn’t work on iPhone 10.Chapstick5567Version: 1.2

Does not workIt’s been months and it’s not been fixed. Shame on development team..Ranjit malhotraVersion: 1.2

Will not workIt will spin around manically and it’s just horribly made so fix this plz.Oog wayVersion: 1.2

Spins uncontrollably in iOS 14This app doesn’t work with iOS 14 and the VR experience spins uncontrollably. Please fix.CtfooahqldVersion: 1.2

Didn’t work for iPhone 7Don’t know why but never does anything on iPhone 7 up. 🤬.BbbbdbssdbdhfjfjVersion: 1.2

Keeps crashingWhen ever I try to load the demos, the app crashes. I have restarted my phone, updated it and even redownloaded the app, not sure what to do.Camerz787Version: 1.2

Shame on devsThe screen spins forever and has been like this for while quit being so lazy and fix it.KnucffxgfchbnjVersion: 1.2

MehKinda hoping it would not spin😒.Gameplay 2468Version: 1.2

SPINS UNCONTROLLABLYI tried downloading this app on my iPhone SE and when I entered the app the screen would spin like it was on recreational drugs. I tried downloading it on my brothers iPhone 10 and had the same problem. PLEASE FIX THIS👿🤬👎.D AND THE DUMPSTERVersion: 1.2

Spins ….that’s it ….Good job google…yet more quality products! Lol 🤦‍♂️….spins wildly and that’s it!.8-}Version: 1.2

Spinning issue..Please fix..it still doesn’t work properly with IOS15….JunhatesiosVersion: 1.2

I know why it’s spins out like a Tasmanian devilGoogle cardboard discontinued support with IPhone 6 and latest devices so everything in their systems is just all over the place . So even with an iPhone 12, don’t expect a fix for the spinning unless u got an iPhone 5 laying somewhere.Need live storyVersion: 1.2

Pls fixAll it does is spin. Gonna make me have a seizure.FeefdoggVersion: 1.2

HorribleIt just spins around. And does nothing. Even the other apps.AsedvhhjvVersion: 1.2

ViewerDoes not work with britannica encyclopedia app. On iPhone 8 which says was tested and approved on the box.Jacar759Version: 1.2

Completely broken and uselessAnother piece of Google abandonware..OverpricedqVersion: 1.2

Doesn’t work anymoreIt just spazzes out and spins uncontrollably when you open it Running on iOS 14.4.Battle birdVersion: 1.2

Unusable, PLEASE fix itDoes not work at all in iOS 14 and I would not be surprised at all if attempting to use while it goes absolutely crazy could cause seizures for some people. Frustrating because I know that this app is capable of great things..Cristiano57Version: 1.2

SpiningCardboard app/game dose not stop spining for me ....SubMan75Version: 1.2

Does not work!!This does not work on an iPhone 8 or 11! The image is out of control. How do I return this thing?.Sil_biVersion: 1.2

Please update...Does not support iOS 14..This is not my birdVersion: 1.2

Image spins uncontrollablyApp was great before. It does not work anymore..Renaud83Version: 1.2

App does not workImage constantly flies all over the place, no way to reset, no options to enter helmets without QR code.JaycduVersion: 1.2

No Longer Supported For iOSThis app no longer works for iOS 14. Google stopped supporting it and a lot of quality developers are left out in the cold..NatedrescherVersion: 1.2

Not goodWhenever i open the app it bugs out and looks everywhere, i don't know how to explain it..VRguy2004Version: 1.2

Not workingNo support.BgbgcaVersion: 1.2

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