App Customer
Service

VA PUR Customer Service

About VA PUR (Us Department Of Veterans Affairs (Va))

The VA Pressure Ulcer Resource (VAPUR) Mobile App is for outpatient Veterans and their family-member caregivers, not medical professionals. The Learn function gives users simple content with graphics and videos structured as FAQs on everything from pressure ulcer care to the role of nutrition and exercise
in prevention and healing. Medical professionals also may use VAPUR to educate patients about pressure ulcers before discharge. The “Journal Entry” function provides the ability to track individual pressure ulcers, capturing such information as wound size, shape, color, amount and color of drainage, and pain level. This is important, particularly in home-based and rural settings for Veterans do not have daily access to high-quality, evidence-based wound-care specialists. Other functionality includes reminders, automated help dialing, and resource locators.
CategoryMedical
Release DateApril 3, 2017
Latest Version1.1.9
PriceFree
Age Rating17+
CompatibilityRequires iOS 12.0
Last UpdatedApril 30, 2026
Size104 MB
Supported Languages (1)
English

What's New in VA PUR (v1.1.9)

Fix Facility Search

VA PUR Contact Information

To reach VA PUR customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.

Company NameUs Department Of Veterans Affairs (Va)
Company WebsiteVA PUR Support
Company EmailComing soon...
Customer ServiceComing soon...
Social MediaFacebook / Twitter

VA PUR Subscription, App Deletion & iOS Support

How do I cancel the VA PUR subscription?

Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select VA PUR from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.

How do I delete the VA PUR app?

Touch and hold the VA PUR icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.

VA PUR purchases, refunds and billing issues

Report billing or refund requests for VA PUR through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the contact information above or the VA PUR App Store page.

VA PUR Positive Reviews and Ratings

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VA PUR Negative Reviews and Ratings

Help Screen Function broken

Help screen offers several options to locate facilities near you or call 911, VA crisis hotline etc. However, there is no action on the screen when these functions are selected, nor is there an error message. Having this functionality available would be a plus and improve overall usefulness of the APP.

RNCLBVersion: 1.1.2

VA PUR Screenshots

VA PUR iPhone Screenshot 1
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