AnkerBox Customer Service

AnkerBox Positive Reviews

Great while travelingFor my use case this was probably perfect. So I was visiting Seattle and my battery was low. I was at a restaurant that had an AnkerBox. I thought it looked cool, cuz I'm from San Francisco and we see new tech like this a lot, and I realized it could solve my problem! So I gave it a try and was happy to get 30 free minutes!!! I was expecting to pay right away, so that was nice. Took only 3 minutes to figure it out and add my credit card. Then I could have enough battery to use Google Maps to be able to get back to my AirBnB! Thank god! & Love the ejecting device, so futuristic. Bring this to SF. :).Miss SkullyVersion: 2.0.1

Stop with the Bluetooth popupsGreat app, haven't had any problems with it besides the fact that it pops up requesting that you turn on your Bluetooth every 30 minutes or so. Had to turn off notifications which I actually liked having on when it alerts you to grab a charger when your phone is dying..Fozzie'smusicVersion: 2.0.1

Actually worksSaw the box, download the app, used the charger for 10 minutes, didn't get charged. Do you realize how game changing this is for a guy who likes skinny jeans? No more phone cords or charger plugs mucking up my silhouette! Hurray!!!!!!.MaxCircusVersion: 2.0.1

Great concept and execution!The entire workflow of getting a charger, charging my phone and returning was seamless. Keep up the good work..Neuron.spikeVersion: 2.0.1

Easy to use, saved my dayI was waiting someone at this bar, and she was late. Since it was our first time to meet up, I was so worried. They told me to use this little thing, and it pop out a charger. It works! After met up, I even shared it with my friend. It's easy to use, and it saved my day. Hope to see it in more places..JinglejinglejingleVersion: 1.0

Easy to use, good battery saviorEasy to use. You nave to give your credit card information, but you are not charged if you return in 30 minutes. The app gave me a nice reminder at 25 minutes. After I returned the charger it gave quick feedback that the charger was returned and that my credit card was not billed. The 'Find a Charger' works well, showing you locations on a map along with the number of chargers there. The charger works well, but you need to press the small start button on the back..Chris In Helena, MTVersion: 1.0

Power to the people!I worked with this app team and we could not be more proud of the result! Our goal is to make sure your phone never dies in Seattle. With easy AnkerBox chargers and city-wide coverage, we think we pulled it off! Hope you enjoy 🔋📲.Maxwell ThayerVersion: 1.0

Gave me freedom from outlets!Even if you plan ahead sometimes you find yourself running out of power on your smart device. This is a perfect solution when you really need it!.CrimekingVersion: 1.0

Genius!I love how the chargers are portable. No standing next to a charging station or locking your phone in a charging locker. As someone who gets anxious without my phone, I think this is the perfect solution!.PhoneAddictedInSeattleVersion: 1.0

Extremely user friendlyExtremely user friendly. Thrilled to Ankerboxes in so many locations in Seattle. Will surely be using this often, thanks Anker!!.LRKELVersion: 1.0

Super convenientLove this service! Goodbye low battery anxiety..StartupperVersion: 1.0

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AnkerBox Negative Reviews

Convenient but so spammyI really liked renting chargers from AnkerBox when I needed to, but I changed the app settings to not allow notifications and I still get 10-20 notifications a day. I have never had an app override my settings like this before, but it's so obnoxious that I'm deleting the app. I don't know what else to do..Kayla ElidaVersion: 2.0.1

No longer works sadlyI loved AnkerBox (prior review below) but it no longer works. I have tried frustratingly for the past three time to rent when I NEED a battery and the app says network not available and the box won't spit out a battery. Very sad and frustrating to see a great product go by the wayside. This product could have succeeded had Anker invested in some marketing instead of hoping people spot them at a bar and try them. --- This product is AWESOME. So slick...your phone is dying, you open this app and moments later a battery is ejected from the machine for you to use for free for 30 minutes. Desperate for a longer charge? $1.99. Easy. And you can return the battery to anywhere that has these things (they appear to be EVERYWHERE in Seattle). They are very smart too...without asking they know what kind of charger you need (lightning or micro usb). Highly recommended!.AporterVersion: 2.0.1

App no longer worksI can only assume that Anker pulled the plug on this. It was great when it did work. I could save my phone from the brink of death on a night out, and for that I was grateful. No longer, though. If signing in, it says “Network is not available” and if attempting to use the Facebook app to sign in it says the app is in development mode and will not allow signing in..NemedaanVersion: 2.0.1

Great idea, horrible executionOnly one out of four of the locations I was taken to exist, resulting in a long walk to nowhere and still a dead battery..Fdawg2k3Version: 2.0.1

Rented, went to return, box was offRented a box for a quick charge, eager to top off for 20 minutes before I had to meet up with friends. Went to return and the box was no longer working and I couldn't return it. Guess that's how they get you to hold onto it for long enough to charge you the daily fee. Do yourself a favor and avoid this terrible service..Azerb92Version: 2.0.1

Bad experienceI have an iPhone. Where ever I am at it will never let me get charger unless I am connected to wireless network. So even though I have LTE or 4G the boxes that I've tried to rent from says I'm not connected to Internet. When I know I clearly am through my wireless data..Sherpa SteveVersion: 2.0.1

Bad experienceThis app says you rent a charger for a day for $2, but if you return the charger and take it out again the same day, you get charged again..JaodjeboakahwiehdVersion: 2.0.1

Bad experienceWant throughly the whole process of downloading and payment info entry. Then charger didn't work but I was charged regardless..Ch3rryb3llVersion: 2.0.1

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