App Customer
Service

Windows App Customer Service

About Windows App (Microsoft Corporation)

Windows App for Mac (previously named Microsoft Remote Desktop) is your gateway to securely connect to Windows including remote PCs and admin-provided virtual apps and desktops across Windows 365, Azure Virtual Desktop, Dev Box and Remote Desktop Services.

Embrace the simplicity of a unified client with Windows App and connect to Windows in the cloud with ease and security, from the device of your choice.
GET STARTED

• Learn more about the features of Windows App at https://aka.ms/WindowsApp.
• Configure your PC for remote access using the information at https://aka.ms/rdsetup.

KEY FEATURES

• Access remote PCs running Windows Professional or Enterprise and Windows Server.
• Access managed resources published by your admin.
• Connect through a Remote Desktop Gateway.
• Simplified management of your connections and credentials from the Connection Center, including a Favorites page to cater to your unique workflow needs.
• Audio and video streaming.
• Redirect folders, your clipboard, and local devices such as microphones and cameras.
• Teams Media Optimization.
• Support for multiple monitors.

By downloading Windows App, you agree to the license (see https://aka.ms/WindowsAppLicense) and privacy terms (see https://aka.ms/privacy).
CategoryBusiness
Release DateNovember 28, 2017
Latest Version11.3.6
PriceFree
Age Rating4+
CompatibilityRequires iOS 14.0
Last UpdatedJune 9, 2026
Size111 MB
Supported Languages (2)
EnglishChinese

What's New in Windows App (v11.3.6)

It's time to clean house and fix some bugs! This update includes fixes for issues reported by users and internal telemetry.

If you encounter any errors, you can contact us via Help > Submit Feedback.

Windows App Contact Information

To reach Windows App customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.

Company NameMicrosoft Corporation
Company Websitego.microsoft.com
Company Email[email protected]
Customer Servicego.microsoft.com/account
Social MediaFacebook / Twitter

Windows App Subscription, App Deletion & iOS Support

How do I cancel the Windows App subscription?

Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select Windows App from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.

How do I delete the Windows App app?

Touch and hold the Windows App icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.

Windows App purchases, refunds and billing issues

Report billing or refund requests for Windows App through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the developer's official website or the Windows App App Store page.

Windows App Positive Reviews and Ratings

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Windows App Screenshots

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