RUNFARUSA Customer Service

Best tracker out here. We are able to track runner from anywhere. Keeps friends and family in touch whether they are in State or out of State. Gives up to date vital stats in real time. It actually gives you a closer, more informed view of the runner. Best “seat in the house” to observe the runner, better than standing at the finish line.

I love this app because it keeps track of all the half marathons I’ve run so I can compare them! It even breaks down the splits! Before purchasing it I made sure that it had the Dallas and Cowtown races. While it doesn’t have all the major races yet I’m sure they are working on it so that you only need 1 app.

I appreciated the ability to follow a certain person it would be awesome if there’s more details such as surroundings etc so I could have a better feel of the setting and the weather — thanks for making it possible to track someone I truly care it would be supernatural! 😁

I’ve used multiple run/race tracking apps and this is by far the most comprehensive one I’ve had the pleasure of utilizing. The developers and programmers have done a great job of including the extras that make this app worth using. Congratulations on paying attention to the needs and wants of the users!

Seriously the most fun app for a 5k. If it included all the other stuff like VIP packet pick up and the post race bourbon walk where I could cross off places and map the best walk route, this would be the full race experience. As it is, even just for the race information I thought this was a great app.

You should have a live camera feed from behind the finish line looking back down the straightaway to be able to see loved ones finish. Make the live feed only available when the designated runners are coming down the home stretch. This would free up bandwidth. That would be an awesome feature.

This is a great app.. butit allows the ability to follow the runner and know where the runner is at all times. It also keeps up with the pace of the runner to predict when the Runner will get to a certain place in the route so a person can go and cheer the runner to the finish line!

This is an incredible app to follow the participants. The only issue I ran into was limited phone bandwidth due to so many runners n support staff. I had to completely reload my phone. This app Rocks as we were able to keep track of our sons and to cheer them on.

Kudos to the developers!! The app is so simple to use and so logically laid out that it took no time at all getting it set up to track my daughter during her first half-marathon. UI design is an art AND a science, and so many apps get it so wrong. Not this one - Bravo!

This virtual run was the best one yet! 2020 has throw many curve balls in training/running this year. This app made me feel like I am actually a part of a race and I pushed myself more than normal in a virtual run. App, communication and coordination was better than 5 stars!

This app helped my family track me in my first half marathon. Especially those who couldn’t be with me at the marathon. App is Incredibly reliable and easy to use. This made my experience 10xs better.

I really enjoyed being able to follow my daughter’s runs. One was a 1/2 and other full marathon. Wasn’t able to attend but still could cheer them on. 😊👍🏻

Great way to follow your loved one while they run half marathon! A few buffer/frozen timeouts. Otherwise good app- easy to use, notifies you at mile intervals and when runner crosses finish line. Updates pace throughout the course and gives estimated finish time.

This was such a great way to keep track of my family! Absolutely loved it! So glad I found the app - it was super user friendly and very accurate!

Loved getting the notifications and all the splits. Much better than other apps I have used! And easier to use!

It made us feel like we were at the race and know where our runners were, their pace, estimated time of finish and the results.

App was easy to use… looks like it has most of the same functions as the Ironman tracking app so no learning curve was needed. Great app - thanks for providing tracking for this event!

So helpful in tracking the runner and being able to find them along the course. Thanks for providing this app on race day!

What a great tool for the family of the runner. It makes them feel a part of the event.

Loved being able to Cheer my daughter in while being far away!!! Thank you ❤️

I loaded the app as a part of the HHH bicycle ride in Wichita Falls, Texas! I found the app easy to use and provided interesting data to review. I recommend!

So nice to be able to track my sons progress since I wasn’t able to be there! Thank you! It worked great

Easy to use. Easy to read on handheld devices. worked as expected and had some extras I didn’t expect.

I loved being able to track my family members running the Austin Marathon! So easy for me to navigate and to review statistics!

Easy to use. Gives timely updates, breakdowns of runner info. will use again!

This app is great for tracking friends and family while they race. It has a great visual map to follow as well as written descriptions.

It accurately tracked me at my race so all my friends and family can stay up to date my location

The map tracking feature is so clutch !

App is great. Even takes advantage of 3d maps. We’ll done.

A great app, it was almost like being there tracking my daughters progress! Love the technology on her status throughout the race! Impressive!

Worked like a charm. Very detailed stats. Was very accurate tracking runners.

Great in showing her progress! Made me feel as if I was there watching!!!!!!

Been tracking out daughter at the Dallas Marathon for 5 years and this was by far the best, most accurate, glitch free app ever!!

Easy to use. Records miles And tells you when you have completed the race. Very efficient.

Great job! Loved keep tabs on my daughter from a distance!

The map for this app is useless but love all of the other tracking aspects, especially all the split times and pace.

Slow to load but worked fine for virtual race event

Loved how easily I could navigate throughout the app and find my daughter’s splits and finish!

Fabulous keeping track of her, letting us know where to be and when I love it

This app made it so fun to use to track my daughter's marathon!!!

My son ran the 1/2 mile this morning. It was VERY cold and windy. This App allowed family and friend who couldn’t attend to follow his progress.

Easy to use, quick results.

Great up-to-date app. Could check everything. Next best thing to being there.

Just watched my daughter start to finish while setting another PB! Very easy to use!

Awesome to be able to be connected to an event that you can’t be at in person. Thank you!

So fun to get real-time notifications & updates!

This app was very helpful enjoyed it. I was able to keep track my son.

I was able to watch my friend's progress through the the race. So much fun!

This tracker is freakin awesome! I was able to track my sisters run the entire time with breakdown per mile and average pace!

There could be more directions in the app. Also more stats but it does what you think it does. It ranks you and has your rankings so it’s good but could be better.