BOLDERBoulder 10K Customer Service

Showed my parents this app and they were so easily able to track my progress in the race. They would receive push notifications when I would pass mile markers throughout the race. I loved being able to share this with them. It also is very informative with up-to-date and accurate information about anything and everything related to the race.

I found the app to be very helpful, especially as a course marshal. There were a number of times where I was trying to reunite people with their families, and didn’t know if a person was still in motion. Or if their section between mile markers is based on their predictive pace. It was very rich with features however, it was neat to see friends of mine move through the course.

Only potential improvement is a live feed of finish line to allow app users to view the finish of those they followed. The is so good, you could know when to view their finishes. Great job to the team.

This app is very user friendly and was so much fun to follow everyone. The graphics were good too, showing all the features and special spots. I hope it’s available next year!

I love the app for finding the current year’s information. However, I do wish I could look up my results for past races. Being able to see past results would make this app a ten.

We were watching from Independence, Mo our son and daughter in law race, and it was exciting to be able to actually see their progress in real time. Thanks so much for this terrific app . It was easy to put on both our iPad and our iPhone

I’m so glad the BolderBoulder added this app! It’s great being able to watch my husband’s progress from home. This will also be handy the next time I watch in person so I know with confidence if I missed spotting him or not.

To be on the east coast while my girls ran the BolderBoulder, this app was all I needed. EVERYTHING about this app was outstanding from finding my participation, getting notifications of their pace, to the finish line!

I was able to track the whole race- from Louisiana! Kept up with my daughter the whole way. I wish there were a stationary camera at the finish so you could see everyone’s finish.

Was able to track my wife from beginning to end. App’s predictions were right on based on pace.

My family couldn’t attend the race but the app let my kids and in-laws track my progress and send words of encouragement.

I was impressed

There are several that completed the run but their names are not appearing in the data. Audrey major, and Charlene Hamilton are two of those

Great way to track progress of favorite runners on the course. Times can be reviewed after the race, too.

Love that it shows you where your friends are! The map is the best part

Great app, but please stop asking if I like it! I click on the green smiley but it seems like it will keep asking until I give it a review. Sheesh!!! Next time the smiley faces pop up, I will choose the red one!

Everything worked as it should, found participants quickly and viewing stats was a snap. Great Job!🏃🏻‍♂️

Notifications were timely and great map view too. Well done.

No frills, works great. I wish there had been a gluten free beverage option at the finish!

I’d have liked to be able to send encouragement messages to those I was tracking. East to use tho!

Easy to use, intuitive, and helpful - finally an event app I would actually recommend to others.

Can easily find friends and family.

Great improvements Easy to search and use. Timely

It helped me enjoy every detail of my son’s first 10k Bolder Boulder from a distance!!! I cheered him on every step of the way. Age 17 and 40 minutes!!

Was able to track our runners from start to finish. Timed perfectly to meet coming to stadium. Thank you!

Great app! I love being able to see where friends are while I’m running!!

So nice to be able to check somebody’s progress and catch them at multiple points in the race!!

Great app! Fun to watch family and friends pay along and achieve their goals!

I appreciate that all the information I needed was at my fingertips.

Straightforward; found all the info I needed

I can keep up with my kid’s progress from 1,000 miles away!

Helped me keep track of all of my family members. Updates were frequent and timely

It was nice to be able to see the route and where the runner is along the trail.

This app is absolutely magic! What a treat to be able to track your fave runner!

Too bad couldn’t get internet 80% through the race and through closing ceremonies.

It is so fun to be able to watch my daughter and my husband run the race together and to know exactly where they are.

Easy to use & follow; great notifications/alerts, too

The app is worked great this year and the run was even better!

This race is so well-organized. Worth every stride! Will be doing it next year!

It was super easy to find friends and family on the course!

I loved the app I was not able to go but I couldn’t track the people that I was wanting to root

Nice app to keep track of runners and it shows all the splits at the end!

Easy to use, nice clear graphics! What took you so long to develop it?!

Great way to track all the runners!!!!!

It was so nice to track my daughter from home. Loved the app.

Great and very easy to use app! Nice graphics and posting of results!

Simple to navigate and all relevant info displayed

Great app. Miles away, but great to keep pace with family and friends who are in the race!

This was required in order to receive your time for the race. No other usable information has been provided. Photos? Sent via email (don’t even get me started that—I was sent many photos of which only two were of me and the others were just random people). Tips? Useful info? None! Under the “Info” section more than half the selections were sponsor related—they are all over the app pages and the emails. This is just a blatant attempt to get my demographic data from my device without proving any real information in return.

When I sign in to MY BB APP ACCOUNT - I think my time should be right there, what’s the point of having your own personal account, if your time isn’t in the account?? I finally realized I needed to put my bib number in the box at the top. I feel like the app makers are missing what the most important part of the app should be . . . To find out your race time. And I thought when I signed up for the race, had signed up to be texted my results, I was never texted my results, this year, nor last year.