Wi-Fi Toolkit Customer Service

Wi-Fi Toolkit Positive Reviews

Not impressedI recently bought a new TP Link Archer AX 5400 Pro router to replace my aging Linksys EA 9500. I have only purchased Linksys products until now. I will be purchasing Linksys products in the future. This app and the router are trash compared to the Linksys app and router. I have actually reinstalled my old Linksys because the app and the 4 year old router out perform the TP Link router and app. I kind of feel like “here take my money” because of the poor network capabilities and that’s if the app will connect and find the router. Everything is very delayed with TP Link router. I can leave my house and close the garage door. By the time I get to my wife’s business (10 minute drive) I will get an alert that my garage door has closed. Never experienced this until changing to TP Link..Nuclear055Version: 1.4.0

Annoying soundsThere is no way to turn off the annoying sounds during a speed test.HMarkoVersion: 1.1.9

Thank you!!All of you giving negative feedback, remember that this is a *free* app from TPL. Do you want this to not exist? This app is incredible! There's no other app that lets me quickly run speed tests (with no ads) AND run IPV4/6 Ping to discrete servers AND do a port/IP scan from my phone. I use it all the time for systems management. Thanks so much TP link people who put this together..Aymen brotherVersion: 1.3.15

More accessible then other apps offered on iosLove the app,cant find nothing like it in my years of cybersec im talking about iPhone just a problem my router shows up as a camera but everything else works better then fine.Kr9n_Version: 1.1.9

Very HelpfulThis app is great. Provides you a lot of information about your home router or the public wifi you’re on..Mike S.D.Version: 1.4.0

Why are devs still making iPad apps that only have Portrait mode?Do I need to say more? iPad sitting on a stand/keyboard/folding case in perpetual landscape mode? Do developers not know this?.MsAvaGlamazonVersion: 1.3.3

Recommended!!This app is so cool. It has so many functions and it’s very accurate. Download it!.Honest Reviews✅Version: 1.3.15

B@dA55The app does everything it’s supposed to do..Rico-100001Version: 1.3.16

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Wi-Fi Toolkit Negative Reviews

Maybe its time has passed?I got this app to help me tune a rather large WiFi network at home, where i invested huge $ in an extensive/expensive TP-Link infrastructure. Granted this app is “free” but it appears it’s getting little to no support from TPL, and what limited functionality it has is available from other (often times free or included with OS) apps/utilities. The main reason i wanted it was for WiFi tuning, which once the “WiFi Diagnostics” process has run, it doesn’t even show signal strength. There are no tunable parameters and no access to individual bits of info, and you’re limited to seeing data only for the SSID on which you’re connected - so no broad scans, signal/channel overlap comparison tools/displays, not even a channel list per band, or even a BAND listing. I’m not sure how this app is relevant or helpful anytime and think it’s an old app that’s run its course with even TPL knowing that. Once again, after buying into TPL hype and investing heavily into their ecosystem, I’m left frustrated, disappointed, and regretful of my choice..ChuckfromearthVersion: 1.4.10

This app is so stupid don’t buy from this brandThe devices that I had along with this app proved that the brand is false advertising for a product that doesn’t even work. I went through HOURS of trying to get that thing to work (Wi-Fi extender). Multiple resets and to no avail. The product doesn’t work at all. Terrible latency issues and drops down all the time. Terrible service and very disappointing customer service. Will never get anything from this brand ever again..DnnfdnVersion: 1.3.3

MediocreYou can do more with other tools. This is Beta-quality and seems almost like an afterthought. Ex: The WiFi diagnostics runs and shows no internet connection, but then proceeds to attempt a ping check. If there’s no internet, it should NOT repeatedly attempt a ping check until manually interrupted..WYCowboy911Version: 1.4.10

It needs to work better with home shieldHome shield always thinks it’s being compromised every time Open Port Check runs. It list everything as unknown. It doesn’t detect phones, tablets, or TV. It doesn’t help anything, except Port Scan and that freaks out the deco security. I’ve never seen anything like it..Terribly_OddVersion: 1.1.9

Pretty much uselessIt feels more like an advertisement for their VPN than a useful app. Checking for, and identifying devices, on your network doesn’t work AT ALL. It identifies everything as generic and doesn’t find all devices either. So how am I to know if there’s a device placed there by a threat actor? Like I said, useless..Michael PeltoVersion: 1.3.3

Ridiculous annoying soundsRidiculous annoying sounds that serve no purpose other than annoy the user.Serotta212Version: 1.1.9

Yep uselessWhat a joke, as other reviews indicate, this app tells you you're offline when you're definitely online and everything is good in the Deco app. Completely useless, uninstalled.RsageVersion: 1.4.0

Shows Me I’m OfflineThis app gives me a single star for network quality, but the Deco app shows five… the Deco app also shows me online whereas this app has yet to do so. I’m struggling to understand what it does..HeuristicmysticVersion: 1.0

Doesn’t do Wi-Fi signal strengthDoesn’t do Wi-Fi signal strength.Lewis PringleVersion: 1.4.10

BrokenThis app is broken tells you to connect to WiFi when you are.Walrus1Version: 1.4.0

Doesn’t workJust to test this app I scanned my own home wifi with 3 cameras, and it said no camera detected..Kashi_HuxVersion: 1.3.3

UselessTried the “detect cameras” in a place where I know there are 6. Found none. Useless..Carlos66baVersion: 1.4.10

FrozeRunning network ping. After 2 1/2 minutes even the animation stopped.TriedbutnotVersion: 1.3.16

Offline? How?Same as other users, It says I’m offline and gives me a single star for my Wi-Fi but the deco app says I’m all good..DrosheVersion: 1.0

The most bullish app everI have 4 wyze cameras it didnt detect them and it thinks im connected to starbucks even though im using starlink lol this app is dumb.Www.glitching.liveVersion: 1.4.10

What’s the point?This doesn’t work at all. It can’t scan for devices, cameras, speed, or anything else that it claims to do. Apps like this erode trust and in a world where connectivity is becoming tenuous and political, that’s not a great signal..EjonrcVersion: 1.4.10

Fails to set up VPNJust shows blank screen after trying to log in to SurfShark Update: Also fails to detect cameras.User 827467Version: 1.4.10

Does very little, some ok some poorThe general check feature of this app is ok, it gives a very simplified summary of the network you’re currently on, essentially that it is secure and gives the speed. But it also reports the bandwidth incorrectly, and the speed measurements do not match other Speedtest apps. The specific Speedtest feature is unusable, displaying a background screen of a game with screaming loud noises and sound effects totally unsuitable for use with anybody else around, especially in public, where this app seems to be intended to be used. The network scan feature is essentially useless, it does detect devices on the network, but reports 90% of them as simply being generic devices and shows only the IP address and nothing more, unlike other apps that show a great deal of information about each device. The camera detect feature sounded interesting, it did find the professional IP cameras on my network, but failed to detect many other Wi-Fi cameras on the same network. So again, I think it fails at its intended use of detecting cameras in places like hotel rooms, or situations where someone may use a simple, low-cost Wi-Fi camera to spy. As for the manual camera detection feature, which appears to try and detect the infrared light used in camera night mode, which requires the room to be dark when using the feature, for some reason, it did not detect a camera I tested here while standing right in front of it and watching the live night vision view of that camera. The app also warns about things like: “When you’re on public Wi-Fi, turn off file sharing features like AirDrop so no one nearby can steal your files - or send you unwanted ones”, which is incorrect. Overall, aside from a basic summary of the current network you’re re being secure, the general speed (reported a bit incorrectly but somewhat close), and the bandwidth (also reported incorrectly), the rest of the features of the app are relatively useless, and misleading in providing incorrect or incomplete information. I would not recommend using this app..MasterFRVersion: 1.1.9

6 cameras, 0 detected 😅There are 6 cameras connected to my network but according to this app there’s none, therefore it’s unreliable if you want to use it to see if there could be hidden cameras connected to the network wherever you’re staying based on my experience..OhSidneyVersion: 1.4.10

Doesn’t work, unreliableI use the TPLink Deco mesh network and when I test it using that app (or the speedtest), everything is excellent. But when I test using this “toolkit” it struggles to connect and comes back with result that Wi-Fi is poor!! Despite the same company. Have removed and reinstalled and keep getting same garbage assessment. Suggest delete this as it uses space and does nothing..Better appmanVersion: 1.0

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